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University Florist Reviews

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Reviews

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  • Katherine
    Katherine Sent on 05/21/2024
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    Beautiful Florals & an Accommodating Team!

    After debating using fake florals to save money, we decided to hire University Florist relatively late in the planning process, and are so happy we did! University Florist provided beautiful flowers at a reasonable, transparent price. Further, they were able to work with our budget, and never once made us feel like we needed to spend more than we were comfortable with. Carolyn and her team were able to execute my vision without too much instruction. Carolyn was also willing to have an in person meeting with us at the venue a few months prior, which was very helpful.

    The booking and quoting isn’t the most tech-savvy process (everything done via email or on word docs basically) but don’t let this deter you. University Florist was very responsive and would respond to all emails in a timely manner.

    I was very happy with the final product and service that day, and would hire University Florist again!

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    Mac M. Sent on 12/20/2023
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    THE florist in Lexington and beyond

    Carolyn is amazing! I would choose her as our florist time and again and recommend her to anyone I know and love. She worked tirelessly to help achieve what I could barely describe. The end product was beyond perfection and she was endlessly kind and professional throughout 2.5 years of working with her. In a big city, she would be one of the most sought after florist and thankful she graces Lexington with her talent and heart.
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    Katie Sent on 01/08/2023
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    Beautiful Florals

    The University Florist team helped to create beautiful floral arrangements for our wedding day! I knew very little about what I wanted in regard to florals and the University Florist team was helpful in designing my bouquet and arrangements. I was blown away on my wedding day when I first saw everything - they did an amazing job!
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    Robin Sent on 11/30/2022
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    Wedding Florist

    Carolyn and her team did a wonderful job on the personal flowers and venue decor for our daughter’s wedding! She was patient with us during the planning process and offered great advice on our decor. We were blown away by how beautiful everything looked! Would highly recommend!
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    Bev F. Sent on 06/10/2022
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    Beautiful Flower for Our Daughter's Wedding

    We would highly recommend University Florist in Lexington, VA to do the florals for your wedding. We met with Carolyn twice about my daughter's wedding, and she went out of her way to accommodate us since we were coming out of town. The florals she did were beautiful and exactly what my daughter wanted. Carolyn paid close attention to what my daughter wanted, make recommendations based on the flowers that would last the longest for an outdoor wedding, and made suggestions that would keep us within our budget while ending up with the look the bride desired. We would highly recommend University Florist in Lexington!
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    Janel Sent on 09/05/2021
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    Wonderful Experience

    I highly recommend University Florist! Carolyn was wonderful to work with. She’s kind, responsive, understanding and helpful. It’s clear that she values her customers. She listened to my ideas and gave great advice and suggestions. Carolyn went above and beyond to make our vision come to life! From start to finish, University Florist exceeded my expectations. Every communication we had leading up to the wedding was clear and professional. All the employees were kind and helpful. The floral arrangements for our rehearsal dinner were more beautiful than I imagined. The bridal bouquets, Boutonnières, greenery, and floating candle arrangements on our wedding night were absolutely stunning! Carolyn and her team made sure every detail was perfect the day of. I would highly recommend them for any event! You won’t be disappointed!
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    Danielle Sent on 01/04/2021
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    Wow! My flowers were perfect!

    Carolyn and the team at University Florist blew me away! They created a gorgeous bouquet and boutonniere for my (now) husband and I for our Blue Ridge elopement on 10/28/2020. I was staying in Lexington as an out of town guest for my elopement so my entire flower order was created from a distance. Carolyn was so attentive and professional in connecting with me on the phone and over email in order to capture my ideal bouquet style and color palette. The ordering process was so easy and efficient- it took a lot of stress off my plate! I picked up the flowers the morning of my ceremony and could not have been more happy with the quality and creativity from the University Florist team. The flowers were amazing and made for such a special detail on our wedding day!
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    Lexy Sent on 10/17/2020
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    Incredibly Talented Team!

    Carolyn and her team did an absolutely amazing job on our wedding florals. She implemented our vision perfectly and was so flexible and understanding of all of our needs. We highly recommend her for anyone looking for a talented and affordable florist in the Lexington, VA and surrounding areas!
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    Courtney Sent on 01/16/2020
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    University Florist will make your wedding a dream come true

    I am not sure where to even begin writing this wedding review for Carolyn and her team at University Florist located in Lexington, Virginia.

    Carolyn did my flowers for my wedding at House Mountain and The Irvine Estate. It was everything I could have ever wanted and more.

    Carolyn blew me away in every aspect. She is VERY detail oriented and organized. I myself work in the event business I knew that planning my wedding would be "my best event". I am a type A person and was that typical bride who wanted it all. And more. Flowers were the focal point at my wedding. For the most part, I came with a plan of what I thought I wanted and liked. Carolyn took my plan and elevated it.

    Carolyn made me feel special. I felt like she heard what I was wanting, and did more. She provided flowers for the pergola, my bridal party, decorated wine barrel arrangements, and everything you could think about for a reception.

    I can't express how happy I was on my wedding day and how many compliments I received on our wedding flowers. Please please choose Carolyn. Don't hesitate to pick University Florist. You will not be disappointed. Carolyn is a true find and you will be finding yourself thanking her for doing your wedding.

    They say that a pictures is worth a thousand words. I am obsessed with her work. And her skill. And her dedication to her clients. Please enjoy some of my wedding pictures of my flowers, you will find yourself impressed with everything!
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    Jake Sent on 10/03/2019
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    Stunning Flowers

    We hired University Florist and Greenery to create our wedding flowers. Carolyn was awesome to work with and the flowers turned out perfectly. The flowers were high quality and exactly what I was picturing. Carolyn was able to turn my dream flowers into reality. They knew our venue, House Mountain Inn, really well so she was able to help guide our choices. She is also super real and told me ways I could save money instead of her charging me more.
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    Abigail Sent on 09/29/2019
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    More than accommodating, above and beyond

    I had a wonderful experience working with Carolyn. Because my husband and I planned our wedding remotely, I actually did not meet Carolyn until two days before the Big Day. I had reached out to Carolyn several months prior after reading the numerous great reviews online. She and I kept in touch throughout the months leading up to my wedding and, during this time, she helped me articulate what I was looking for. When I saw the floral arrangements on the morning of my wedding day, I nearly cried; they were gorgeous! Not only were the flowers absolutely stunning, but they reflected my wedding colors perfectly. I highly recommend Carolyn because she is great to interact with and because she does truly breathtaking work.
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    Kimberly Sent on 09/16/2018
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    Carolyn and her team were absolutely amazing. I spent a lot of time on the phone with Carolyn getting every detail ironed out. She was always patient, understanding, and knew exactly what to do with my abstract ideas. The bouquets were gorgeous, the decor was gorgeous, and I’ve gotten so many compliments from people saying the day looked like something from a magazine. That is because of University Florist!
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    Georgia Sent on 05/02/2018
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    Carolyn was great to work with; she only asked me to bring in pictures for our consultation and then asked me what my vision was. She definitely nailed it, mine and my bridesmaids bouquets were amazing, and the flowers she placed into the garlands on the tables added to the beauty of the day!
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    Micaela Sent on 12/11/2017
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    Carolyn was wonderful to work with! She made everything I was envisioning for our wedding come to life! The florals for our wedding were beautiful and everything that we wanted!
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    Katie Sent on 11/16/2017
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    Carolyn and George were the easiest part of wedding planning for me and my husband. They were so responsive to all my needs and ideas for our wedding at Big Spring Farm. During the planning process, they were both very flexible in changing the bid around and giving accurate quotes, as well as advising what flowers would be must cost effective. Carolyn helped turn the barn and ceremony site into our own! The price was very reasonable and my flower stayed gorgeous for days after. I highly recommend this florist for whatever your needs are!! THANK YOU CAROLYN AND GEORGE!
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    Kalyn Sent on 11/03/2017
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    Working with Carolyn to create my wedding vision was such a wonderful experience! She made it so easy even with me not being from the lexington area. She always responded very quickly to my emails and explained things in great detail. She was very familiar with my wedding venue House Mountain Inn and had so many amazing ideas to make my wedding day look beautiful. The flowers were all delivered and set up making it super easy for me on my wedding day. The flowers were so fresh and absolutely stunning! Carolyn made my wedding vision a dream come true exactly as she promised at a very reasonable price! I 100% recommend her to everyone for their florist needs!
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    Lauren Sent on 04/21/2017
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    Carolyn was amazing to work with. We met with her twice to go over what we were hoping to see in our flowers and just gave her an overall idea and she and her team made it come to life. They also provided flowers for our cake and everyone said it was gorgeous
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    Laura Sent on 11/07/2016
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    I loved working with Carolyn! First of all, she was so responsive each time I contacted her. That is probably the most important thing to me when working with a vendor. Second, she was so sweet and wonderful to work with and talk to. When we met to go over exactly what we wanted for the venue, she listened to everything and made it 100 times better than I thought it could ever be. On the wedding day everything looked AMAZING! The flowers were so beautiful and fresh! I HIGHLY recommend contacting her for your big day!
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    Janet Sent on 09/07/2016
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    Because of my limited ability to drive, my daughter and I planned her wedding long distance from Richmond via email and phone with Carolyn at University Forist in Lexington, VA. We met with Carolyn once in person before the June 18th scheduled wedding. The ceremony was held in the historic Lee Chapel at Washington and Lee University and the reception was held at VMI's Moody Hall. Carolyn was very familiar with both venues and provided us with invaluable suggestions. On Wedding Day, the flowers were delivered to Lee Chapel precisely when Carolyn promised and they were spectacular; absolutely stunning. Her staff also delivered our centerpieces to Moody Hall and the flowers were gorgeous. I had not seen any of the flowers for the ceremony or the reception before the big day. Because of Carolyn's expertise and being recommended by so many people in Lexington, I trusted her completely. I was not dissapointed. My daughter and I were so happy with everything and were very thankful for University Florist and Carolyn for making this special day beautiful. I would recommend University Florist to anyone planning an event in or near Lexington, VA. Carolyn delivers exactly what she promises and her prices are very reasonable. Mrs. Janet Ford
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    Jeannette Sent on 08/28/2016
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    I cannot say enough about the service at University Florist. I planned my wedding from out of state and Carolyn was just amazing, helpful, flexible, warm and kind; she was a pleasure to work with. I was so undecided on many flower choices and had no idea about wedding flowers but she was patient and helped me throughout the entire process. She was very organized and has an incredible memory for remembering small details. She did all my wedding flowers and they turned out beautifully. She made some additions to my bouquet and it turned out beautiful. She also recommended other vendors in the area since I was unfamiliar with the area and its vendors. I would highly recommend her for any of your events that require flowers. Carolyn thank you for everything! Love, Jeannette and Josh
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    Beni Sent on 08/22/2016
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    The flowers at our wedding were everything I could've dreamed of! Carolyn was so wonderful about planning out even the finest details with me so that once the day came, there was ZERO stress on me. She was also very flexible about discussing budget with me, which was so comforting in the wedding business where costs can really add up! The bouquets and floral arrangements were stunningly beautiful. They were everything I could've dreamed of, and working with Carolyn made it an absolute breeze. She was incredibly thoughtful and helpful throughout the process. I HIGHLY recommend University Florist for a job wonderfully and beautifully done!
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    Kirsten Sent on 07/29/2016
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    Planning a wedding from over 1,000 miles away is not something I would wish on anyone. But Carolyn made the process so much easier than it could have been. Through many emails and conversations, she was able to perfectly capture the feel of the day that my husband and I were going for. The only thing we knew we wanted in terms of flowers were daisies. Carolyn created beautiful arrangements with daisies as the focal points and other stunning blooms to accent them. She was also very helpful and accommodating at making sure we stayed within our budget. I can't thank her enough for everything she did for us.

    One of the best services she provided was day of coordinator for our ceremony. Without her, our day wouldn't have been as perfect as it was. She made sure everyone was where they needed to be and helped prepare all of the necessary materials. She was our savior!

    You can't go wrong if you work with University Florist. You will have a day more perfect and beautiful than you could have ever imagined!
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    Jessica Sent on 07/05/2016
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    Working with Carolyn and University Florist was truly a pleasure and a highlight of our wedding planning process. My mom and I met with Carolyn and could immediately sense her passion for her job and her priority of making the visions of her clients come true. Carolyn kept detailed notes on the flowers and decor we were envisioning and kept them up-to-date after each of our conversations. This was extremely helpful since we had our first meeting with her over a year before our wedding! Carolyn was always happy to provide us advice based on her knowledge and experience. She suggested beautiful flower varieties for our color pallette and venue and was more than willing to help create the perfect look with our DIY centerpieces. Carolyn was also super responsive and always responded to my emails within 24 hours. My husband and I were ecstatic to see how stunning our flowers and decor looked on our wedding day. Carolyn and her team hit it out of the park! I know that any bride who works with Carolyn and University Florist will have a wonderful experience!
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    Kristi Sent on 05/19/2016
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    Carolyn at University Florist is phenomenal. She created beautiful centerpieces and bouquets for our rehearsal dinner, wedding reception, and bridal luncheon. We could not have been more pleased with the way everything turned out. She is a true professional and a great communicator. She truly wants to help make your event the best possible event. She even had a bouquet of flowers waiting in our room upon arrival to Lexington! Thank you a million times!
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    User2392485 Sent on 10/27/2015
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    We worked directly with Carolyn the owner to plan the flowers for our wedding. She was clear from the onset that she wanted our event to reflect our vision and our dream and would do as much or as little as we desired to make that happen within our budget. Working with Carolyn at University Florist in Lexington was one of the best experiences at our wedding. She made many suggestions to help our vision evolve and offered many many items, on loan, to help bring the look we were after come together. Carolyn was always available to meet and discuss new ideas and changes. She worked with us to keep costs low and within our budget. We decided to hire her as our day of director after learning that she had that talent too! So glad we did! The event ran seamlessly from start to finish. I cannot express how much Carolyn did behind the scenes to make our day perfect and as stress free as it could be!
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    Jenny Sent on 02/21/2015
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    University Florist provided amazing flowers for a 50th wedding anniversary. They worked with my "out of the box" ideas to create unique pieces that everyone raved about!
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    User1759640 Sent on 08/11/2014
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    I give lots of credit to Carolyn to keeping me sane in the weeks leading up to my wedding! She was so accommodating and responsive and just so wonderful to work with. I only had a vague idea of what I thought I wanted, but she made it turn out beautifully. She is extremely thoughtful and helpful with all of the little details! I was so pleased with how all of the flowers for both our rehearsal dinner and wedding came out. She even donated them the day after, which I really appreciated as well (I hate having so much beauty go to waste!!!) She is tireless and dogged to make sure that everyone she works with has a wonderful wedding day--thanks so much Carolyn!
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    Claire Sent on 05/20/2014
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    Carolyn went above and beyond in putting together the wedding for us! She was our coordinator as well as the florist, and she helped us put together a wedding that was so personal and beautiful. We went in only vaguely knowing what we wanted, but she led us through all of the decisions without ever being pushy. She really listened to us and helped us make a day that felt exactly like us, but that we could never have done without her. Plus the flowers were so beautiful I heard guests gasp when they walked into the room!
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    User1516195 Sent on 01/23/2014
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    Carolyn and the whole crew at University Florist really took the nerves and hassle out of wedding planning. I must have changed my mind a zillion times about all of the details, but Carolyn kept track of every change and never made me feel like I was out of my mind. :) She coordinated with all of the local vendors to ensure that everything went off seamlessly - AND, the flowers were amazing! All of our guests commented on how gorgeous the flowers were and how beautiful the venue was decorated! Thank you, Carolyn and University Florist!
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    User1515790 Sent on 01/22/2014
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    This florist did my daughters wedding flowers on December of 2013 and they were incredible. When they were delivered they even took the time to show us how to care for them prior to leaving the church. They asked if there were any items that they could even take to the church for us prior to their department. A fantastic job.
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    Jenny Sent on 06/19/2013
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    University Florist recently did flowers for 2 back to back events for me and they were so beautiful. The events were very different—one using antique and mixed matched vases and Carolyn did an excellent job of designing with our ideas in mind and everyone commented on how beautiful and unique the arrangements were. The other event was more exact and she completely understood and arranged beautiful flowers that really helped MAKE the event. On top of it all she loaned me some great decorative items and delivered at times that were not of the norm. I highly recommend using University Florist for all your floral needs.
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    User926655 Sent on 09/08/2012
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    Picking University Florist to do the flowers for our wedding was such an easy decision for us. Going for our first consultation, Caroline read my mind and had the exact vision of what I wanted. She could practically finish my thoughts of what I was trying to tell her I wanted and was able to put it all together for me. We were very satisfied with all of our flowers that we ordered and I thought the pricing was very reasonable as well.
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    Heather Sent on 06/29/2010
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    Carolyn's amazing! Extremely professional and considerate. She'll make sure you have beautiful flowers with any budget!!
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    User1820845 Sent on 09/21/2014
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    Carolyn was very attentive to me and you could tell in her very first email she loved her job what she did
    We had only personal flowers made by University Florist and we were not disappointed. Some of the light pink flowers were a little peach but only I could notice that. I also wanted the flowers early because we did all pictures before the wedding and it was a little hard to convince her that we would take great care of the flowers and they would still look great at the wedding which was a little frustrating but understandable since she loves her job and the flowers are like her babies. I would highly recommend University Florist and plan to if we ever need flowers in Lexington, VA again.
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    Eileen Sent on 05/09/2014
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    I loved how our flowers turned out! Our guests did too, as we received lots of compliments! Carolyn was great about creating my vision. I sent her a few pictures of bouquets and arrangements I liked, emphasizing I loved textured looks, and she was able to bring it to a reality perfectly! The pricing was very reasonable and she was really flexible about things I wanted (using my own container for our ceremony arrangement, wrapping my bouquet in lace from my mother's wedding dress, etc.) And they were delivered right when we expected them to arrive at the venue!
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    Sarah Sent on 08/17/2014
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    Although we didn't get all of our flowers from here due to price, the process was incredibly easy and Carolyn took care of so much set-up and clean up! And, the flowers were beautiful.
  • A
    April Sent on 08/28/2012
    4.7 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      4.5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4 out of 5 rating
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      5 out of 5 rating
    Carolyn Tolley was a great choice for Flowers and for wedding coordinating!! She was very knowledgeable about what she does. She was flexible in her meeting times, in her services, and in her accommodations. She went above and beyond the call of duty to help me, the client, out. She knows flowers so well! She was able to suggest alternatives for things that I couldn't get due to out of season, or because they don't hold up well in certain situations; and she was able to get things I really wanted regardless of the aforementioned if it was what my little heart desired. She is very well known in the location I chose (Lexington, VA) and is very trusted by all other vendors and local people that I dealt with for planning. She was able to help in more ways than just flowers! Carolyn really went above and beyond to help make our special day, everything that I envisioned.

    In addition for flowers, she offers coordinating. We booked her because she was so knowledgeable, because I was planning a wedding from a distance of an hour away, and because she knew the ins and outs, the local people, could help get me into the places I needed after hours, and help with the final things after it was all over. She was a life saver! She really went above and beyond, and everything ran so smoothly, without a hitch. I had compliments on the coordinator as well. I highly recommend her and her services as florist, or coordinator, or both! She also has many things that were decorations/signs/etc that were used by other brides and then donated to her after use, that she was willing to let us use. All these things really helped out! The day was perfect, and this is largely in part to her services and beautiful flowers! :)
  • T
    Tiffany Sent on 01/20/2018
    4.5 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Average response time
      5 out of 5 rating
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      5 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    I am very pleased with the flowers that University put together. I had a small budget for flowers ($1500) and they helped me the get most out of it. I was able to repurpose the bridesmaids bouquets for centerpieces to cut down on cost. Carolyn also told me where I could by my candles inexpensively to help make the most of my budget. What i appreciated most is that when I gave her my budget, She made it work (including labor, tax, delivery, etc) so i felt very heard! When they do a wedding, they only do 1 per day so that their full attention is on you, no matter your budget. My bouquet was gorgeous and most importantly she was able to incorporate a piece of my grandmother's wedding dress and made it beautiful...This was a very important detail to me. She was honest and did what was best for the flowers and explained to me how to keep the flowers fresh, longest and I certainly appreciated that too! Highly recommend in Lexington, VA!
  • S
    Savannah Sent on 09/19/2017
    4.4 out of 5 rating
    • Quality of service
      4.5 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    The flower arrangements for our wedding were gorgeous and we received many compliments from our guests. Carolyn really helped us to create the looks that we hoped to have at our wedding. We were able to send her pictures of flower arrangements and describe what we liked from them to piece together our ideal look. The pricing was very reasonable and everything was delivered when we expected them to arrive at the venue :)
  • J
    Julianna Sent on 12/20/2017
    3.8 out of 5 rating
    • Quality of service
      3.5 out of 5 rating
    • Average response time
      4.5 out of 5 rating
    • Professionalism
      3.5 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      3.5 out of 5 rating
    I really hate to write a somewhat negative review and after all the beautiful reviews/photos on wedding wire and other sites, I had extremely high expectations in working with University Florist. For some reason, I just don't feel I was given the same treatment/quality. University florist was very quick to respond to all my questions and needs. However, I was hoping to have at least one in person consultation or a few times over the phone. We had one phone meeting and I felt like I was prying to get that. Emails can come off differently than intended, but it felt like I was almost an annoyance. I was uneasy if my view for my florals was coming off correctly, but after seeing so many beautiful photos of other bride's weddings I was confident my florals would be just as perfect. At one point (months before the wedding) I let the florist know I would still need her beautiful creativity for my bouquets and boutonnieres, but that I would be purchasing bulk flowers for our centerpieces (we were making these all ourselves) from Sam's Club instead. It seemed like this annoyed her and her email back was again short, even though I expressed that I may go with this option to cut costs from the beginning consultation. I sent specific pictures of sample bouquets as requested by the florist and I have to say, although my bouquet was beautiful, it was not what I intended. I wanted a loose bouquet and the one I received was tight with a few loose greens. The part I was most dissatisfied with were my boutonnieres which in the contract read 'partially wrapped in twine'-as I had emphasized in emails that I did not like the look of twine or the country feel. They were completely wrapped in twine and made with fake greens. I know these are small details, but with the level of reviews and high reputation I expected a little more...
  • H
    Holly Sent on 07/12/2011
    3.1 out of 5 rating
    • Quality of service
      3 out of 5 rating
    • Average response time
      2 out of 5 rating
    • Professionalism
      3 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      3 out of 5 rating
    I hate writing reviews that aren't fantastic but here goes. The flowers for my wedding weren't perfect by any means. The bouquets were beautiful but the ribbon was the wrong color. (white when I asked for brown) The short centerpieces were pretty but didn't look correct. The tall ones were horrible. They looked small and NOTHING like the example she did. I was highly disappointed. Getting in touch with her was difficult as well. Emails would take forever to be returned and calls were near impossible. Carolyn is very scatter brained and makes you feel like your wedding isn't important. Prices would randomly change and she'd complain how she had all these other weddings to do. She didn't even show up on my day to do the set up. Someone else did and with what seems like her daughter. The lady and girl who set everything up did great and made sure everything was perfect. I just wish the tall centerpieces were right. Everything else was great though.
  • U
    User2249134 Sent on 07/30/2015
    3 out of 5 rating
    • Quality of service
      2 out of 5 rating
    • Average response time
      3 out of 5 rating
    • Professionalism
      4.5 out of 5 rating
    • Value
      2 out of 5 rating
    • Flexibility
      3.5 out of 5 rating
    The table decor was ok. The moss provided that I was charged for was unnecessary and did not look good with the plants that I bought and personally delivered to the location. The bridesmaid bouquets were very close to what I wanted. The bridal bouquet was not at all what I had wanted and was not wrapped anywhere close to the way I wanted. Even after providing pictures, the bridal bouquet not being correct was the most disappointing thing about the whole service. The florists were very nice, and offered several ideas about where to buy candles which was helpful. Outside of the actual venue price, I paid the most for this service and liked it the least. Even with me purchasing the isle plants and making the alter decor.
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