Undercover Tents Reviews
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4.8 out of 5 rating
9 Reviews
4.8 Excellent
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Quality of service 4.8 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.9 out of 5 rating
100%
Recommended by couples
Awards
9
+4
User photos
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Jessie Sent on 09/12/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Undercover Tents went above and beyond for our wedding!
Erin, Luke, and the Undercover Tents team are amazing. They are kind, down-to-earth, and extremely attentive (unlike other, larger tent and party-rental companies in the area). We (naively) decided to host our own wedding in June of 2023 without knowing what we were getting into. It was stressful to say the least, but coordinating with the Undercover Tents team was always stress-free! Erin & Luke reviewed each and every detail of our rental plans with us, giving us loads of helpful insight and advice along the way. Even though we changed our minds and added and subtracted and flip-flopped back and fourth a million times, they remained not only patient but flexible (& enthusiastic about it all!). They even delivered heating generators and additional tent sidewalls the day before the wedding when the weather turned for the worse. Despite the torrential downpours, the muddy conditions, and the colder-than-ideal temperatures -- our wedding, the tent, the table-scapes, and the ambience was more beautiful than I'd ever dreamed it would be! We can't thank them enough. Hire them! (Photos by Julia Luckett Photography).-
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+3 photos
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Quality of service
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Liliana K. Sent on 09/29/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Love undercover tents
Undercover Tents provided tents, all tableware, and restroom trailer for our wedding and it was nothing short of the best day ever. Their services exceeded all expectations and brought our vision to life. We are so happy we found them and could not recommend them enough. 10/10!!! -
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Nandita K. Sent on 09/11/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great vendor!
Erin was so great to work with. Our planning was all done remotely and she was very prompt at communicating. Due to COVID, our guest count kept changing and she was extremely understanding and patient with us in sharing different tent layouts explaining the various options that would work best for our requirements. The tent set up and lighting was extremely well done and allowed us to have a safe and beautiful outdoor celebration. We highly recommend Undercover Tents for your next outdoor event! -
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Erin C. Sent on 10/20/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Quick responders with quality tents!
Erin responded first with a quick email and we were off to a great start. You see, last minute we realized the forecast changed 5 days b4 my daughter and son-in-law's wedding to 100% rain! Luke and team had the most beautiful clear tent set up in 2 days! It was so beautiful! Thank you Undercover Tents! -
Quality of service
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Sheera B. Sent on 07/14/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Rentals & Customer Service
Luke and his team have beautiful, new equipment and are focused on customer service. They took the time to visit and survey the property before the event to make sure our desired tent size would fit, then were incredibly patient and helpful as we asked endless questions and shifted our order numerous times during the process. We also rented a bathroom trailer from them and many guests commented that it was nicer than many bathrooms at nice indoor venues. We loved the gold silverware too! As the company is fairly new, they don’t have the same breadth of selection of decor "extras" as some other companies, but they’re growing by the day, were happy to help us figure out what would work for our event, and ultimately completely understood when we rented a few items that weren’t in their inventory from a different company. -
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Nenia Sent on 10/12/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I called Luke less than a week before my wedding in a panic because I needed a heater for the event and couldn't find one. Luke was quick to come to my rescue, despite the last minute request. He set the heater up in the rain the day before the event and it worked perfectly. It was just enough to take the chill out of the space and keep everyone warm so they could dance the night away! -
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Ashley Sent on 06/25/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Under Cover Tents was great to work with. Luke was very flexible and eager to help design the layout of our reception and make our vision also fit into our budget. He went above and beyond, especially in the last few days, bringing in some extra chairs for our reception and also for our ceremony. A great vendor to work with, hands down! -
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User1393420 Sent on 10/22/20134.5 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
This tent company was a great value for what we wanted. The tent itself was great and the heater worked well. The owner even made a separate trip to get larger round tables that we requested.
We did unfortunately have to wipe down the white wooden chairs we rented, but overall things worked well and looked great. -
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Jenna Sent on 12/12/20144 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Great prices lots of options very knowledgeable and helpful -
Quality of service
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