Undercover Tents Reviews

5 | Bradford, VT
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5 Reviews for Undercover Tents

Recommended by 94% of couples

4.7 out of 5.0
  • Quality of service 4.7
  • Professionalism 4.6
  • Flexibility 4.8
  • Value 4.7
  • Average response time 4.7

Awards

5
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  • S

    Sheera Bornstein · Married on 07/05/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great Rentals & Customer Service

    Luke and his team have beautiful, new equipment and are focused on customer service. They took the time to visit and survey the property before the event to make sure our desired tent size would fit, then were incredibly patient and helpful as we asked endless questions and shifted our order numerous times during the process. We also rented a bathroom trailer from them and many guests commented that it was nicer than many bathrooms at nice indoor venues. We loved the gold silverware too! As the company is fairly new, they don’t have the same breadth of selection of decor "extras" as some other companies, but they’re growing by the day, were happy to help us figure out what would work for our event, and ultimately completely understood when we rented a few items that weren’t in their inventory from a different company.

    Sent on 07/14/2019
  • N

    Nenia · Married on 10/10/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I called Luke less than a week before my wedding in a panic because I needed a heater for the event and couldn't find one. Luke was quick to come to my rescue, despite the last minute request. He set the heater up in the rain the day before the event and it worked perfectly. It was just enough to take the chill out of the space and keep everyone warm so they could dance the night away!

    Sent on 10/12/2015
  • avaughan27

    Ashley · Married on 06/20/2009

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Under Cover Tents was great to work with. Luke was very flexible and eager to help design the layout of our reception and make our vision also fit into our budget. He went above and beyond, especially in the last few days, bringing in some extra chairs for our reception and also for our ceremony. A great vendor to work with, hands down!

    Sent on 06/25/2009
  • User2086594 · 2+ years ago

    4.4
    • Quality of service:
      4.5
    • Responsiveness:
      4.5
    • Value:
      4.5
    • Flexibility:
      5.0
    • Professionalism:
      4.0

    This tent company was a great value for what we wanted. The tent itself was great and the heater worked well. The owner even made a separate trip to get larger round tables that we requested.

    We did unfortunately have to wipe down the white wooden chairs we rented, but overall things worked well and looked great.

    Sent on 10/22/2013
  • J

    Jenna · Married on 08/22/2015

    4.0
    • Quality of service:
      4.0
    • Responsiveness:
      4.0
    • Value:
      4.0
    • Flexibility:
      4.0
    • Professionalism:
      4.0

    Great prices lots of options very knowledgeable and helpful

    Sent on 12/12/2014