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Turtle Bay Resort Reviews

Turtle Bay Resort View more information

Reviews

4.4 out of 5 rating
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43 Reviews
87% recommend it
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Awards

43
WeddingWire Couples' Choice Awards 2014 Winner
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    Abbie Sent on 01/13/2018
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    The ultimate location. Book the clear top tent, add fairy lights to make it truly magical. Strap yourself in for the food which is out of this world!
    It’s pricey but worth it.
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    Michael Sent on 11/20/2017
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    Megan was very flexible with us during our ceremony at Kuilima Cove and when it was rained out she helped us relocate the ceremony to the Chapel at Kuilima Point. She was flexible with us and quick with a solution to what could have ruined our ceremony. Frankly, she saved our day. Thank you Megan, from the bottom of our hearts!
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    Kalis Sent on 09/10/2016
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    We used TB as our venue for our destination wedding ceremony and reception. At first, we sort of decided to do the site visit as a joke as we assumed that the price point would be too high. It was surprisingly reasonable and Sheri Chang, who was our sales manager was a dream to work with. She was patient with our questions and multiple drafts of the contract. She set up a two in one site visit and menu tasting since we were coming in from the mainland.

    Our catering manager was Margie Adolpho. She was also STELLAR. She was responsive to questions via email and text and went above and beyond when we thought we would have to cancel our afterparty after a miscommunication about options (not her fault). She helped us to problem solve and helped to make sure everything went off without a hitch, not just with the afterparty, but for everything.

    EVERY person talked about how great the food was. Many of them said that it was the best food they had on vacation. The food ended up being a little more than we expected, price-wise, but it was well worth it.

    The only thing that I would potentially recommend NOT doing is a room block. It was really confusing and many people were able to find better rates via the TB website. However, one minor issue in planning a destination wedding for 100 people is totally fine in my book. Outside of that, I would not change a single thing about our wedding...other then maybe staying on the island a little longer ;)
    Mahalo nui loa!
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    Maggie Sent on 03/18/2017
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    Turtle Bay Resort certainly deserves a 5/5 rating! While I was a bit worried in the responsiveness category, it is important to remember that it's because they have SO many weddings and events there. This turns into a positive thing because with all of that experience, they are able to take care of you and operate everything smoothly with no issues at all. Our wedding day ran perfectly. The team is amazing! They executed on a high level and made sure our vision came to life. The property as a whole was perfect for bringing our family together. Having family all over the island, it was a great neutral space for all of us. We also had guests travel from Chicago, Florida, and New York City. Plus, we planned this from our current home in Denver! Turtle Bay Resort pulls out all the stops and gives the vacation of a lifetime to all of your loved ones. We are so honored to receive as many compliments as we have and those are certainly getting passed on to our vendors who made all of it possible. Mahalo nui loa!
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    Gina Sent on 12/04/2016
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    we are local but stayed at turtle bay so we wouldn't have to drive all the way into town after the weddding. we got a complimentary upgrade, the view was beautiful & the rooms were very spacious!
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    Georgia Sent on 06/10/2015
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    Aloha Melina!
    We just wanted to say a huge thank you for all your help on the day and in the planning of our big day. You helped make our dreams come true and were an absolute pleasure to deal with. We appreciate the time you took to help us move locations and for being so patient and kind.
    Thank you so much again. We will never forget our day thanks to you!
    Mahalo,
    Georgia & Nick

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    Giselle Sent on 06/08/2014
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    Five stars for service, location, natural beauty and overall ambience. My husband and I had our wedding ceremony here less than two weeks ago and I can't even begin to say how beautiful it was and how the resort staff went above and beyond for us. If you are considering your wedding, honeymoon or anniversary here, don't think twice. Just book now. It was the most magical time of my life and I only wished we stayed longer. The resort is even more beautiful than it was shown in photos or in the movies. Everyone was so helpful and treated us with first-class service. Mahalo to Dida (Events), Jacques (PSAV), Leilani (check-in), Hoku/Charlene (Housekeeping) and Liz (flowers) for giving us the wedding of our dreams. Thank you from the bottom of our hearts. We will be back!
    PS. Feel free to message me if you are considering your wedding here. Will be glad to answer any questions!
  • User1652512 Sent on 06/09/2014
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    Such a wonderful place to get married. We were treated so special during our honeymoon stay at this resort. We also held our wedding at the hotel and it went off without a hitch!!! So beautiful; I couldn't ask for anything more. If I could do it all over again, I wouldn't change a thing. I hope every bride feels like I felt getting married at this beautiful resort; a princess!!! The stunning hotel and friendly staff made this trip so magical. So happy we decided to have our wedding and honeymoon here. No regrets & we can't wait to return next year!!!!
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    Charlotte Sent on 06/11/2014
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    I am so happy I chose to have my wedding at turtle bay resort. It was held at stables beach. All of the planning was easy and Dida made our wedding all come together. Stables beach was beautiful and I couldn't of asked for a better place to have it.
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    Leilani Sent on 05/16/2014
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    I was born in Hawaii and this would be my first time 'home'; I planned for my wedding to be there. We got married on Temple Beach and had our reception on Hukilau Beach. I had an idea in mind about what I wanted my flowers to look like. I sent a picture of the bouquet I wanted to florists, and Liz from Turtle Bay said that she would be able to do it/something close to it. That was good enough for me! She worked really well with us. She is an amazing florist! My flowers were flawless! They were bright colors and beautiful! I could tell that she worked hard. Even though she had a team of people, she showed up on my wedding day with the flowers and handed them to me. It was a hectic day; so, we met briefly but I can remember her coming up to me and saying, "I really hope you like them!" I loved them! It was perfect for my special day.

    Also, because I hadn't been to many island weddings, she was very helpful there. She told us what was tacky and what was perfect. We made so many changes and she was right there with us. She also saved the day. I had boutonnieres planned, a more mainland wedding style and I didn't realize that it looked that way. I had told her that I wanted it to be as authentic as possible. My Samoan family was going to be there and even though I was adopted and didn't know exactly what to do, I wanted it to be as traditional island as possible. Liz asked if I wanted lei's for the men I wanted to honor and the mothers and said that it is normal for them to have lei's. I double checked with my grandmother and she said that lei's were appropriate. She hadn't wanted to tell me, because she wanted me to feel like it was my day. She didn't want to be pushy. But, I was so glad that Liz had told me, because it made everything so perfect. She made the most beautiful lei's for the mothers, grandmothers, and men. The maile lei she made for my now husband was flawless.

    I definitely recommend her and her fabulous work.
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    Adam Sent on 04/08/2014
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    Venue was even more beautiful my wife and I could have imagined! Everyone is still telling us how breathtaking this wedding was! We are still being complimented on how good the food was, and it was something that we were worried about because we were not able to do a tasting since we live in Chicago. It was worth every penny! Dida Hernandez was extremely helpful, and cooperative. I would love to work with them again...maybe a vow renewal in 5 or 10 years!
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    Leslie Sent on 03/16/2014
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    Ceci made all of the arrangements for the creation and delivery of our beautiful wedding cake. My fiancé and I live in Lis Angeles and could not make a trip to Hawaii before the wedding so all arrangements had to be made via phone or internet. We had no chance to preview anything before the actual event. At the top of my wish list was a few flowers for the top of the wedding cake so imagine my surprise and delight when this amazing cake arrived adorned with a cascade of beautiful orchids. It was not only lovely to look at but delicious as well. Kudos to Ceci and her staff for a job well done!
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    Chrissy Sent on 11/05/2013
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    I am so happy we went with Turtle Bay Resort for our destination wedding! Not only is it a breath taking location, the service provided was exceptional. Melina Patrick was our coordinator and she made sure we had the best wedding possible. We met with her the day before the wedding, after countless phone conversations and emails. She went over everything with us and assured us that we would have a great day. The day of the wedding went off without a hitch! Melina made sure everything happened on time, which was very important to my husband and I. During the reception, we had plated dinners waiting for us so we didn't have to go to the buffet ourselves and always had a drink in our hands which was such a nice touch! Bryan was the person who waited on us during the reception. He was such a great guy and made sure we had everything we wanted! If you are looking for a beautiful location and GREAT service for your wedding day, you should definitely go with Turtle Bay Resort. I promise you will not regret it!
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    Rebecca Sent on 09/18/2013
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    We worked with Pura and Mikilani at Turtle Bay during our wedding planning process. They were both so organized and answered any questions we had while trying to find our other vendors. As the date was approaching, Mikilani helped us the whole time figuring out what we wanted and even made suggestions on things we weren't sure about. Our ceremony was in the pavillion with a reception right next to it. Mikilani had the whole thing so organized, I didn't have to deal with any vendors or logistics during my big day. Our wedding ran so smoothly and the views from Turtle Bay were gorgeous and we will forever treasure our memory of being married next to the ocean. Turtle Bay really knows what they are doing when planning a wedding and are very helpful during the process and especially on the day of your wedding!
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    Alisa Sent on 09/19/2013
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    Turtle bay resort provides the best beach wedding ever. Most beautiful wedding I have ever been to. There is nothing they left out from the lovely beach ceremony to the cocktail hour and the reception was the best . The food was good and the DJ they provided paid special attention to the music he needed to play . If you have the money to spend on a destination wedding in Hawaii Turtle Bay Resort is really by far the best venue to have
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    Holly Sent on 10/04/2013
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    Turtle bay was the perfect place for our wedding. It was absolutely beautiful! We had our ceremony and reception at the 18th green which was magical! I wish I could do it all over again. All of my quest have said it is the best wedding they have ever been too! The scenery was indescribable, the service amazing, and the food out standing! Can't wait to spend our first year anniversary at Turtle Bay. True Hawaii!
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    Karen Sent on 01/19/2014
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    We had our dream destination wedding at Turtle Bay resort in July, 2013. Our ceremony was held at the beautiful Kuilima point and reception at the Pavillion. Being from Australia, I initially thought it would be difficult planning our wedding, especially considering how picky I can be with personal touches and detail. However, all my apprehension disappeared with the help of our amazing coordinator, dida and florist, Liz. They made planning our wedding seem so easy, so much so, that on the day of our wedding everyone commented on how relaxed we were...as we knew every detail had been well taken care of. We had a buffet and open bar for our reception, and we recieved heaps of compliments on how great the food and drinks were. Our wedding cake was also designed and created exactly as we had requested and tasted amazing. Overall, I highly recommend having a wedding at Turtle Bay Resort as they have friendly and helpful staff and provide beautiful locations that make for one unforgetable day.

    -karen & david b
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    Pauline Sent on 06/24/2013
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    We had a destination wedding at Turtle Bay Resort. We also stayed at the resort. All the staff were so nice & very accommodating. They upgraded our room to the newly renovated rooms & it was so nice, clean, & had an amazing view. The whole entire property was so beautiful. A much better retreat than the crowded Waikiki & Honolulu. Melina Patrick who was our wedding coordinator was so great. She helped me out a lot & was very sweet. We had about 30 guests fly out to Hawaii for our big day. Our ceremony was on Stables Beach & it was perfect. We had our reception at Kuilima Cove. The ocean view was amazing. The food & drinks were also amazing. We had such a great time dancing. Everything was perfect. I wouldn't have changed a thing! Thank you so much Turtle Bay for giving us our dream wedding!!
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    Yen Sent on 11/02/2012
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    I had most of my out of town guests stay at Turtle Bay. It's such a beautiful place and idyllic on the northern part of Oahu. All of my guests loved the resort and seems to be a popular place for weddings and other similar venues.
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    Desma Sent on 10/23/2012
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    Even before the hubby and I talked about marriage, individually we knew that Turtle Bay was the place we would LOVE to have a wedding IF and WHEN that day came! And low and behold, we made it it a reality. A destination wedding is what is was. And planning it isn't always easy from the mainland. But what more could you ask for??? North Shore...our favorite place on O'ahu, The Pavilion...gorgeous glass chapel with the ocean breeze blowing through the open doors, An outdoor tented Reception...perfect! But would not have been able to do it without the nicest, most helpful, accommodating, patient, on site coordinator a girl could ever ask for! Thank you so much Mikilani for all your help and kindness during the whole process. You made all the difference in the would and made our experience with Turtle Bay unbelievable! Everything was amazing! Thank you!
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    Kathleen Sent on 10/19/2012
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    We had our ceremony and reception at the Kuilima Point at Turtle Bay Resort. The weather was perfect that day, and the view was breathtaking (overlooking the water, but ceremony and reception were on the grass). The food was delicious - we didn't have time to do a tasting since we are from NY, but everything, most especially the prime rib, got rave reviews from our guests. And we had an open bar, and the hit of the evening was the Hula Girl drink!

    Our coordinator from the hotel Joann Dicion was very warm and friendly, and every accomodating to our requests. Everything went perfect, and the we were very happy we had our wedding at Turtle Bay.
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    Rita Sent on 07/30/2012
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    We had our ceremony scheduled for the Bay View Beach Point, when we met with our coordinator she took us to the site. There was construction taking place and she offered to move our cerony to another beach site there at Turtle Bay. The resort staff was very friendly! We enjoyed our stay at Turtle Bay!!
  • Gabie
    Gabie Sent on 04/20/2015
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    This is where my husband and I had our honeymoon! It was amazing! The staff was very friendly and helpful. The views where great, the rooms were clean and there was plenty to do if we chose to do so,
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    Phyllicia Sent on 04/01/2011
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    I am so grateful with the service and commitment level that Turtle Bay Resort provided to us. The staff was very accommodating and the service was impeccable. Our guests enjoyed the food, our wedding cake was yummy but most of all, the hotel gave us a weekend with family and friends that we will never forget. I didn't want to leave the day after our wedding. Even though the hotel is far from the hustle and bustle of waikiki to my husband and I it was worth every single penny spent to have our wedding at the resort. The grounds are gorgeous and everyone is very attentive. I'd highly recommend Turtle Bay Resorts to future couples :)
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    Cheryl Sent on 06/09/2015
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    We couldn't have asked for more...amazing resort grounds. We stayed in a 4 bdrm villa- perfect place to call home during our stay. Fully furnished- sub zero frig & kitchen stocked w/all the utensils we needed. Washer/dryer, beach toys, water sports gear, even a stroller, high chair, & crutches in the closet! They're prepared for everything even if you don't need it. Best part was that the beach was literally our backyard.
    Our cocktail reception was held at the Pavilion and lawn overlooking the water at Kuilima Point & Kahuku Terrace was also blocked off for optimal privacy for our guests. Dinner reception was at the Kuilima Ballroom 1,2 & 3 which had views of the water through glass walls. We had plenty of space, staff was amazing and food had great reviews from our guests!
    If you plan to have a wedding there- pls look for Sheri Chang in sales. She was our first point of contact who took the time to share/educate us about Turtle Bay Resort & area & what it had to offer. She was also very professional, friendly & flexible in accommodating our needs for a destination wedding & sold us in booking our wedding there. Tiare Tipoti took over from there w/banquet/conference details & helped us through the planning process. She, too, was very professional, friendly & flexible- putting in many hours of work off duty.
    Only drawback was that we didn't have enough time to enjoy all that Turtle Bay has to offer like a visit to Nalu Kinetic Spa- so maybe on a future visit!
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