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Travel Tom Reviews

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Reviews

4.5 out of 5 rating
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31 Reviews
89% recommend it
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Awards

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    Tina G. Sent on 10/16/2021
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    Everything was amazing !!

    (I did not get married - I was a guest) Thank you Roshine for being super approachable and giving great advice and ideas of how to make this a seamless trip. Can’t thank you enough!
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    Mimi S. Sent on 10/06/2021
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    5 Stars ** Highly recommended!

    Tom and Roshine have been amazing to work with! My husband and I finally got to celebrate our wedding this past week in Mexico at Sun Palace. We had to postpone the celebration with COVID restrictions and safety from last year.

    Travel Tom has been communicative and very responsive in every way possible. They have exceeded our expectations with getting our 90 guests booked with the transfer transportation. Roshine has been phenomenal with communication to all of my guests with detailed information. I can not thank Tom and Roshine enough, coordinating 90 people to Mexico with restrictions, changes, and random things coming up; they handled so professionally!

    I highly recommend booking your travel through Travel Tom, you will get the 5 star treatment like I did!! Thank you!!
  • Ryan
    Ryan G. Sent on 08/13/2020
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    Awesome, Personal, all around Fun

    My Fiancée and I have been working with Tom to book our honeymoon in Greece for our upcoming wedding. Every phone call with Tom is always fun, exciting, and an all around positive experience. He will take the answers to the questions he asks you into consideration with every last detail of your booking to find the destination to best fit your personality and budget. Tom is always full of surprises and actually saved us THOUSANDS on our honeymoon along with other fun surprises he has had for us. Of course with COVID-19 we are unable to travel to Greece and Tom did not hesitate to help us in booking a last minute minimoon once again well under budget. If you're looking for someone with experience as well as a fun person who genuinely cares about you, look no further Tom is your guy!
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    April Sent on 04/22/2020
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    High Quality, 5 Star Service

    Travel Tom has always been my go-to for vacations for 10 years. And this time we booked during what we didn’t know would be a global pandemic when the whole world shut down. We were supposed to go to Riviera Maya, Mexico next week but plans changed because of COVID-19. I didn’t even have to contact Tom. He called me to rearrange our trip! He worked with the resort and got us 3 extra nights for free and even a room upgrade. He also mentioned more surprises are ahead! We didn’t have to pay a cent more and will be traveling later in the year but with even more to look forward to. Can’t wait to experience our trip which I know will be even more than what we wished for! Thankful for the personal one-on-one experience. When everything else in life right now is more stressful, rebooking our trip wasn’t! Five-star service!!!
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    James B. Sent on 04/01/2020
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    Amazing Professional

    The team at Travel Tom are fantastic professionals that always have the best interest of their customers at heart!!
  • Steve
    Steve Sent on 11/10/2021
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    Awesome Bachelor Party Experience

    Went through Travel Tom to book a bachelor party at the Hard Rock Cancun. The trip was nothing short of spectacular. Tom was an absolute pleasure to work with. He was very courteous. He's very knowledgeable about travel destinations. Due to Covid travel restrictions at the time, we had to rebook multiple times but he made it very seamless. He was very patient and accommodating while trying to book 8+ guys for a bachelor party trip. The upgrades, surprises, and hook ups he provided were well worth it and amazing. We all had a fun time and he made sure everything went advising to plan. I highly recommend booking your next trip through Travel Tom. He will find you a great deal and give you an experience you won't forget. The above and beyond service is what will keep bringing me back. Thanks Tom!
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    Jeff Sent on 01/08/2018
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    tl;dr: Book with Tom and make sure you get the traveler’s insurance!

    Booking with Travel Tom USA was one of the best choices I’ve made!
    We were a group of about ~15 guys going on a bachelor party trip and Tom made this extremely easy for me to manage. As you can imagine, getting this many guys together and booking one, single trip is a nightmare. Tom made this process painless and efficient. We even had a few guys that had special booking needs like leaving from other states, at different times, etc. Tom navigated and booked this stuff with ease. I don’t think I truly understood the value of Tom’s service until the day we left for the party. A storm hit us here in NY the day before we travelled that especially affected Atlanta, where our airlines is HQ’d. This crippled flight everywhere and affected us, a group of 15 guys, on a 24-50 hour process of cancelled, delayed and deferred flights. Tom was communicative and did everything we could to get us out and communicated info/tips that we were entitled to from the airline company. Unfortunately 2 of us did not make it out on the trip at all, but the we got most of the guys out, and most importantly, the groom!
    The guys who got the travelers insurance were reimbursed for the missed days of the trip - Tom coordinated all of that soon after the trip and communicated with us in detail.
    The most amazing part of this experience is what Tom was able to do for the 2 guys who didn’t get to go on the trip at all. He got us both our full refund! He worked hard on this and it took some time for him to work it out, on the back end, but he was able to take care of us. We are grateful, Tom! Appreciate it very much.
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    Jeffin Sent on 01/27/2018
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    I booked my honeymoon with Tom Varghese for Unico and Palafitos in Mexico. This was our first time working with a Travel Agent and didn't know what to expect, but Tom was awesome and made it super easy for us. His knowledge of the resorts helped us choose the right ones for us. We used his tips and tricks along the way as well. Not to mention the nice extras he set up for us and surprises! It's very nice to be working with someone who has physically been to these resorts and could give us first hand experience on what to expect. We are looking forward to planning our future trips with Tom!
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    Sofia Sent on 03/06/2017
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    Good evening Tom,
    As we're traveling back from Mexico after having an incredible experience at El Dorado, I wanted to take this opportunity to thank you for making this one of the most memorable, enjoyable vacation trips we've ever experienced. After years of booking through Expedia, Orbitz, etc I can honestly say you blew these guys out of the park with our accommodations. My husband and I were able to notice the huge difference it makes! I also wanted to thank you for the complimentary candlelight dinner. Unfortunately, Mother Nature was not on our side and we were not able to take advantage of this kind gesture of yours. Regardless, we had a fantastic time!!!! Everything from the airport transfer, to the room upgrade, to the wonderful VIP treatment we received at El Dorado was remarkable. I have never seen so many employees at a resort try to go above and beyond to make your stay most enjoyable like this. They've certainly set the bar. Tom, from the bottom of my heart, I want to say thank you thank THANK YOU!! What a great trip! I definitely intend to book with you going forward.

    Best,
    Sofía
  • Priya
    Priya Sent on 12/21/2023
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    Only Person We Call For All Our Trips!

    Travel Tom has time and time again proven to us that he is the person to call when you need an amazing vacation that is exactly what you envision and beat the budget you had in mind too! He has planned our recent trips the past few years and each time I swear he beats his own standard (which is pretty high to begin with!) and the results are incredible. This most recent vacation- not only was he traveling himself, he made sure to be available for us and make sure we were enjoying the Top Tom Standard and when we came across an issue - he stood up to bat for us and it was a home-run! Our room had a problem and he escalated the issue to the point where we got an incredible room change and made our first trip with our daughter, a trip to remember! If you ever think you could book a great trip on your own - Tom will 1000% beat it and make it a trip for you to remember! You won’t want to call anyone else like us!
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    Kabir Sent on 09/09/2016
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    We booked our family trip to Cancun with Ateet Ahuja of Travel Tom and had the best experience! From the moment we started planning, Ateet provided us with hotel recommendations, activities, travel planning, tips, and key insights into what we could expect. Ateet worked tirelessly to get us the best price for our trip, despite our inability to choose from the amazing properties that he showed us. We just returned from Cancun and had the most memorable trip! We were shuttled to and from the airport in a stretch limo, treated like royalty at the hotel, and there were no details left unaccounted for. We're already looking forward to our next trip and will look to Ateet and Travel Tom to take care of everything once again!
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    Amit Sent on 08/08/2016
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    I booked my honeymoon with Ateet Ahuja of Travel Tom. The hotels, flights and activities were booked through Travel Tom. His suggestions regarding the hotels was very convenient to almost everything in the city. He was very patient with us as we changed our minds on multiple occasions regarding which days we were traveling, flight times, hotel we wanted to stay at. He even recommended and booked some activities that we could do in each city we visited. This was really helpful as it gave us something to do in each city and we still had plenty of time to explore the cities on our own.

    We only ran into one issue where we had to pay for our baggage for Aegean Airlines (due to booking error); however Ateet was very prompt in answering his phone (we were at the airport) and he told us not to worry. He said he would reimburse us as soon as we get back from our honeymoon. He sent us the reimbursement check within 3 days of coming back from our honeymoon.

    This overall was a great experience for us and we recommend Ateet and Travel Tom for anyone who wants to book their vacation/honeymoon!!!
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    Mike Sent on 12/19/2016
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    We used Travel Tom for our honeymoon, Mary specifically. She was a great help to us! We had an idea of where we wanted to go and what we wanted to do while on our honeymoon and when Mary started to look into the place we wanted to go she discovered that it probably would not give us the experience that we wanted. She detailed out a couple options for the place we wanted to go and then also was able to suggest other destinations that would give us more of the experience we were looking for. We are so glad we listened to her suggestions. Mary was able to set us up with the perfect honeymoon. It is difficult for people looking at a honeymoon to really be able to find everything you want, Mary was able to help us do that. We very highly suggest Mary, and Travel Tom, to anyone planning any kind of trip!
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    Dana Sent on 05/27/2015
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    Tom is awesome. He really helped my fiancé and me figure out how to do what we wanted for our honeymoon while staying with in budget. He has a wealth of knowledge that was very impressive and useful. It was great having someone do the dirty work to look up flights and different travel dates to see what was the most cost effective. His input saved us literally a couple thousand dollars and we are SO excited for our trip. He is also pleasant to speak with. I have already recommended him to my friends and will absolutely use his services in the future!! Also, the fact that there is no charge just blows my mind.
  • Christina
    Christina Sent on 11/17/2015
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    Tom Varghese has been such a great help to us. He did an amazing job helping us plan our honeymoon. He is willing to work with you to find a perfect place to travel within your budget. We will be planning our next trip with Tom Varghese from travel tom. Thanks for everything
    Naveen and Christina
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    Reena Sent on 04/22/2015
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    We used Tom Varghese of Travel Tom as our travel agent because we wanted someone we could trust, who had relationships with the exclusive resorts we went to on our honeymoon(Sandals Regency La Toc and Jade Mountain), and could leverage those relationships for upgrades and great offers. We had an amazing experience working with him, got upgrades at each resort that we had no idea about till we arrived which was a nice surprise and were treated like real VIPs by each of the resorts. If you want travel done right, there is no one better than Tom, not to mention he has travelled extensively so he can give you real life experience of where to go, where to eat, what to eat, and what to stay away from. His knowledge of the locations, resorts, excursions is unparalleled and helped us since we had so many things we are looking for! Need a travel agent, call Travel Tom!!!
  • Anitha
    Anitha Sent on 02/20/2014
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    He recommended Moorea near Tahiti and it was perfect. We had a complete package of room, hotels, and also excursions and things to do on each day. He is very knowledgeable and able to work with your budget and specific needs.
  • User1172372 Sent on 05/23/2013
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    Best travel agent ever! Still use him to this day.
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    J Thomas Sent on 09/19/2023
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    Repeat Customer for 20 years.

    Tom was referred to me by a close friend 20 years ago when I was planning my honeymoon. He booked a very memorable trip for us to St.Lucia where we stayed at the Ladera resort. This place was the perfect blend of wow factor, customer service, security and great food. Tom has booked several vacations for us since then- to Cancun, Jamaica, an Alaskan cruise and Italy. I recently reached out to Tom to help me plan my 20 year anniversary trip because I wanted to make this a memorable trip. He gave us several suggestions and we finally booked an amazing package to Spain for just the 2 of us. Our accommodations are at top rated hotels, with great activities and best of all, the package came in much lower than the budget I gave him. What we appreciate about Tom is that he is very knowledgeable in the destinations and hotels that he recommends. From what I understand, all the locations he uses are ones that he has been to himself or has sent others to as "research". I appreciate the expertise and knowledge to help me make an educated decision on my trips. I already reached out to him for another family trip for next year.
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    Angie Sent on 07/21/2018
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    First of all, use a travel agent and a reputable, award winning one like Roshine and Tom Varghese of Travel Tom. They don’t charge any extra fees and showered us with A LOT of extra specials, upgrades, etc. and VIP treatment. They are able to do so because of their relationships with Lomas Travel and the AIC Hotel Group. Our entire group benefited as well, not just my husband and me as the lead passengers of our group.
    Unico 2087 July 10, 2018 - 7 Nights. Angie's 40th Birthday Group:
    Amazing! Fantastic! Simply perfect and a rock solid, five-star luxury included hotel with charmingly warm and authentic Mexican vibes! To say we didn’t want to leave would be an understatement. Let me first start by explaining that I've been to at least 50 Mexican hotels and have easily stayed and eaten at more than twenty of them. All which have been four and five star luxury properties. Unico 2087 is simply top notch because everything they do, offer, and create is perfect, consistent, and on-pointThe culture of the employees provides a genuine spirit to please and exceed expectations. If you love unpretentious luxury with an authentic Mexican vibe, this hotel simply delivers on every experience. We had an incredible week celebrating my 40th with family and friends. Thank you again to Travel Tom & Roshine, the management and staff at Unico 2087 and Lomas Travel - we were absolutely wowed and know our family and friends were too!! Can't wait to travel with this brand and watch it grow. Muchas gracias mi amigos! Until next time!
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    Boyd Sent on 03/12/2019
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    Memorable travel experience for our wedding!

    My wife and I heard nothing but good things about Travel Tom from people that used his service so we scheduled a consultation for our destination wedding. Best decision we made! Tom listened to what we were looking for and was very informative in regards to travel for our entire wedding. Based on our requirements and destination of Riviera Maya, Mexico, he selected 3 resorts that would best suite our wedding and guest accommodation. I will say that pictures only gave us so much as to the resort property and overall feel of the resort for our wedding so we did our homework and visited all 3 resorts before making our decision. (Tom also made all the appointments for us!) If you’re not able to take the time to actually see the resorts before the wedding trust that Tom knows which resort will be best since he visits all the resorts he works with frequently. Just be honest on what you want! We decided to go with the Hard Rock in Riviera Maya for our wedding and the rest was seamless. Tom and his team advised us with the entire travel process from contracts, designing our wedding website, and most important of all, negotiating incentives with the resort for our wedding and guests. Tom provided a value to us that was incomparable. Any issues we had along the way Tom and his team addressed it. They exceeded our expectations by upgrading rooms for our us and our guests, and upgrading almost all our guests for private car service to/from the airport at no additional charge! Not to mention, they planned our honeymoon for us at 2 other resorts and made it a memorable one. All in all, I can’t stress enough the value you get with Travel Tom and his services when it comes to travel for a destination wedding.
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    Anil P. Sent on 09/21/2021
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    Great travel agent for honeymoon

    I used travel tom about half a dozen times over the past 10 year. Tom helped us book trips to Mexico (a few times), Italy, Paris, Antigua, Hawaii. One thing I especially like about Travel Tom is that he's personally traveled to so many different resorts and knows his stuff. He's able to explain the pros/cons and nuances of each resort so you don't have to do any research. He's very professional, gives honest recommendations and isn't pushy. We just got back from our 10 year anniversary trip in August and are working with him again to plan a trip with the whole family in February.
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    Annie Sent on 12/08/2012
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    He is really the expert of travel. At first, I must admit, I wasn’t as receptive to his suggestions because I like to have control over my own vacations. Every one of his suggestions, that I was initially stubborn against, he was spot on. Next time, I’m going to listen to everything he says without objection. He works very hard to stay within budget, and if he can’t do it, he will be realistic in suggesting what you can do. In the beginning, I worked with Liberty Travel, Tom found me something better and for a cheaper price. He is great with communication and he is very knowledgeable about the inner workings of travel and what you should and should not be doing. I think we have a permanent travel agent after this experience.
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    Jignya Sent on 09/29/2016
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    We were introduced to Ateet Ahuja of Travel Tom through a mutual friend, and it was nice to work with someone who was a trusted recommendation. We had several calls with Ateet regarding which resort to have our destination wedding at and his guidance was quite helpful. He is very knowledgeable about the different properties available for weddings. The hotel transfers for the guests were handled professionally which made guest travel convenient. He was available to us by phone and email no matter the frequency or how many questions we had. He was also really helpful with last minute bookings and upgrades. I would reccommend working with Ateet if you have a destination wedding or a family vacation you need help planning. Thank you Ateet!
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    Tina Sent on 10/01/2016
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    We booked our honeymoon to the Maldives with Ateet Ahuja. He did a great job booking our reservation at the Taj Exotica and arranging all our hotel transports. He also got us great honeymoon package extras including a beautiful ocean bungalow dinner, free spa treatments, and welcome package including cake, champagne and other goodies. Ateet can also help you explore different hotel package options within your trip parameters if you don't know exactly what you want. He is very responsive and easy to get a hold of. Thanks, Ateet, for booking our amazing honeymoon!
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