Top Shelf Wedding Planners Reviews
Reviews
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.8 out of 5 rating4.8
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Value 4.8 out of 5 rating4.8
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Flexibility 4.8 out of 5 rating4.8
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Featured
Elaine Sent on 04/30/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Best Decision!
My daughter and her fiancé were having trouble moving forward, with how overwhelming planning a wedding can be. Bringing Karen in was the answer. Her consultation is so thorough, she really gets to know you and brings in her experience to help you more clearly define your vision. Literally, the wedding couldn’t have been more perfect. As a destination wedding, Karen put in additional work which isn’t the norm in Maryland. She is in constant contact with vendors. One of my definitive moments is when I was checking on some detail and she said ‘you go on and enjoy yourself, I’ll take care of it’- which is exactly what you expect and want of a wedding planner! Even if it was something not specifically discussed, she has worked with you so well, she knows exactly what you want 😊 highly recommend -
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Tom Sent on 03/08/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stress-free Planning
Working with Breanna was fantastic! As an anxious bride, she was available, responsive, and had ideas and advice for every question we had. The day of could not have gone more smoothly - we were ahead of schedule and there were no hiccups. Breanna did a fantastic job making sure everything went according to plan and we had a fantastic evening! -
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Sophie Sent on 07/28/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience
I am absolutely thrilled with the exceptional services provided by Top Shelf Wedding Planners for our Jewish wedding! From the initial consultation to the final moments of the ceremony, they demonstrated a deep understanding of Jewish traditions and customs, ensuring our special day was filled with meaning and joy. Mazel Tov on a great job Karen & Breanna. We will recommend you to all our friends. -
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Stella Sent on 07/28/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Team
We recently had the pleasure of working with Karen and her amazing team who went above and beyond to make our special day unforgettable. From when we started our planning, Karen's kindness and genuine care for our vision shone through, making the planning process as fun aa our wedding day.
One of Karen's standout qualities is her efficiency. She effortlessly guided us through each step, ensuring that every detail was meticulously taken care of. Her exceptional organizational skills left us feeling confident and stress-free, knowing that everything was in capable hands. No detail was too small for Karen and her team.
I cannot recommend Top Shelf Wedding Planners enough. If you're looking for a planner who will go above and beyond to make your wedding day special, this is the team to hire. With Karen by your side, you can rest assured that your special day will be nothing short of perfection. -
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Theo Sent on 07/23/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A great wedding
Our wedding had a lot of moving parts and some non-traditional elements. We also had only 4 months to plan and execute. Karen was straight down to business and helped us feel confident that we were not dropping any balls. Kim stepped in on the event execution side and made sure the day went smoothy. There was still a significant amount of work and stress that we took on, but we feel we got excellent value our of our engagement with Top Shelf Wedding Planners. -
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Roxanna Sent on 07/21/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exceptional in every way
Top Shelf delivered above and beyond. Karen was with us every step of the way during our planning process. Her experience was key in guiding us through what somd people find to be an arduous process. We sailed through. We highly recommend Top Shelf without reservation!!!!. GREAT EXPERIENCE! -
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Caroline Sent on 07/20/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
All the details….
Mrs. Liston has been easy to work with and is great with the details. No matter what I ask, she has been a “make it happen” person. I appreciate all her extra effort and I feel like she is really passionate about what she does!! Can’t wait for the BIG DAY!!! I’m so excited! -
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Kaitlyn Sent on 03/28/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience!
I am so glad I hired TSWP! From my first phone call with Karen, I knew immediately that she knew what she was doing and felt so confident in moving forward with our decision to hire her! She helped find that last vendor or two and was great to bounce ideas off of. She was super helpful the last few weeks leading up to the wedding, taking the lead in helping to create a timeline, contacting and confirming vendors. She and Breanna were so helpful with setting out our items like our card box, place cards, signs and some decor. I didn't have to worry about a thing! Thank you ladies!! -
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Summer Sent on 01/03/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Decision to hire a Wedding Planner
During the beginning stages I had no idea where to start planning. After speaking with Karen, we were able to bring my wedding day vision to life! She helped me hire all my vendors, we worked on a color pallet, created a timeline and so much more. She was my total support system when I needed an objective opinion. It was refreshing to know that Karen and her team were there to handle everything for on our wedding day. She not only made me feel at ease, she was pleasant and professional even with my crazy family! Best decision I made for my wedding was to hire Top Shelf in particular. -
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Susan Sent on 01/03/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Recommend 100% and more
My heartfelt thanks to the Top Shelf Wedding Planners team. My wedding was one I will never forget and all I did was have fun! Karen and her team took care of everything. I highly recommend her for all your event needs. She’s the best! -
Quality of service
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Kelley Sent on 11/23/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Wedding Day
We had an absolutely wonderful experience with Top Shelf Wedding Planners. They really helped us along the way with at least monthly planning calls and gave us a ton of ideas and suggestions for how to have the best day possible. Karen had some connections in the industry which really helped us along the way, including getting us a larger room size which we really needed, at no additional cost from the venue. The wedding day itself was perfect, not a single thing went wrong and my husband and I were able to sit back and relax during our wedding day knowing everything was in good hands. I highly recommend TSWP, your day will run so smoothly and stress free, we couldn't have done it with out them. -
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Laura Sent on 11/18/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Decision I made
When it comes to wedding planning, there are a lot of decisions to be made. I hired Karen early on as I didn't know where to start. Throughout the process of planning, she knew how to guide me at every step of the way. And on our wedding day, it felt like my BFF was in charge! From the bottom of our hearts, thanks for EVERYTHING you did for us. I could never thank you enough. -
Quality of service
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Elle Sent on 11/18/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Planner
What an amazing day we had for our wedding. I can't say enough about how much Karen helped us from the beginning stages like helping to select our perfect vendors, to meeting with us at our venue and putting together all the details of our day. Karen is fun to work with, a true professional. She is kind, considerate, compassionate, approachable and courteous. She handled all the details of our day leaving us to enjoy the day with our guests! She was a true Godsend. Thanks so much! We will always keep in touch -
Quality of service
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Sonia Sent on 10/12/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful experience!
Karen helped us along every step of the way! She helped create an incredible wedding beyond our wildest dreams. She was incredibly knowledgeable and helpful. -
Quality of service
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Lan N. Sent on 09/27/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Top Shelf Review
We had the pleasure of using Top Shelf as our wedding planner. More importantly, we were paired with Ms. Kim Schnell. Kim was wonderful, as she assuaged our wedding anxieties with her presence. Kim was organized and quick to respond. On our big day, Kim was there at every step. We had a beautiful wedding, largely due to Kim's help. -
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Robynshaw Sent on 09/26/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend TSWP!
Karen and Brittany are knowledgeable and highly experienced wedding planners. They provided great support and advise leading up to our wedding and listened to what we wanted. On the day of the wedding Brittany was amazing, she was a crutch for me and took the reins which allowed me to relax and enjoy the day. She had the vendors and wedding party well organized and on time. She went out of her way to make everything perfect. I highly recommend TSWP! -
Quality of service
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Maureen Sent on 08/07/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Top Shelf Wedding Planners - THE BEST OF THE BEST!
Karen and her wedding coordinator, Brittany, were OUTSTANDING. At a time when we needed the added support on my daughter's wedding day, they came through beyond our expectations. Brittany was responsive, caring, helpful, fun, efficient, on time, and she became part of our family. You will not be disappointed with Top Shelf Wedding Planners. 5 STARS all the way! -
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Tyler Sent on 08/03/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Wedding Planner
We had Brittany as our wedding planner for our wedding this past weekend. I cannot even find enough kind and gracious words to describe our experience. She hit it out of the park in every aspect. She made everything seem effortless and took the stresses out of every situation. She was kind, fun, prepared, and knowledgeable with everything “wedding”. She made sure everything we wanted for our big day was perfect. I honestly don’t know what we would have done without her. If you’re looking for a wedding planner, look no further. You will not be disappointed. Thank you Brittany!!! -
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Richard Sent on 07/22/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome experience!
Karen and her crew made it look effortless, they worked hard to make it that way!
We were so relieved to have them handle all the details for us. We were able to relax and enjoy our day
Much love and thanks to the Top Shelf Team!
Rich and Kristy Rogers -
Quality of service
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Sidney Sent on 07/22/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect wedding day
I LOVE the Top Shelf wedding team, any couple would be lucky to have them as their day-of-coordinator. I can't recommend them enough. Their vendor recommendations were perfect and the timeline, was precise! We had multiple guests say that it was the bet wedding ever and we agree. Thanks team Top Shelf!!! -
Quality of service
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Tara Sent on 07/22/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Planners
Where to I even start, maybe with a thank you from the bottom of my heart! Karen was everything we had hoped for and needed for our wedding planning and day of. She helped us from start to finish. Karen is super attentive, personable, and fun to work with, you can truly see how much she loves planning weddings. She was punctual, communicative, and super creative through out the entire process. She listened to us about how we wanted everything to look on our wedding day and delivered on every level (and then some). I will always recommend her to anyone and everyone!! -
Quality of service
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Betty Sent on 07/20/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding cancelled but had a great experience while it lasted
My son was getting married and We gifted the bride a day of coordinator since her parents were out of state. We did a zoom with Brittany and Karen and we hit it off immediately. They have plenty of experience, had great ideas and we were able to work with Karen and she would point us in the right direction with their extensive vendor list. We were to start working with Brittany next month as the day-of-coordinator but unfortunately the wedding has been called off.
Brittany was experienced with our venue in Arlington, VA and that was a great fit for our needs. -
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Visakha Sent on 05/30/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent wedding planner!
Karen was great to work with! She was detail oriented, organized, and pleasant. She also came through with a new hair/MUA for me and my bridesmaids when my original person had to cancel last minute...ten days before my wedding! She made our special day run smoothly and both my husband and I were able to enjoy our wedding day without a care in the world. -
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Ben F. Sent on 01/17/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Review of Karen Goldberg Liston/Top Shelf
I was extremely pleased with Top Shelf from start to finish. Karen Goldberg Liston, our wedding planner, was very responsive and willing to speak with us pretty much at any time throughout the planning process (approximately one year). The value of the service is extremely high and we would not have had as smooth of an experience without Karen's expertise and knowledge of vendors, not to mention her creative ideas. Thanks so much for making our day as great as it was, Karen! -
Quality of service
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Patti Sent on 10/27/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Planning - Month before and Day of
Karen is motivated, knowledgeable and shares insights from her experience as a wedding/event planner. She was definitely the bride's advocate throughout the day making the wedding day seamless for the bride. -
Quality of service
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Tiffany Sent on 10/15/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Made things so much less stressful!
Karen and Kim were fantastic and made our day flow with ease, less stress, and did an amazing job with the decor! They were flexible with all our changes due to covid and venue changes! Would hire them again in a heartbeat.-
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+8 photos
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Quality of service
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Ty Johnson Sent on 10/08/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
One of a kind
We had such a great experience with Karen and brittany! They were attentive, easy to work with and professional. They provided anything and everything we needed although we chose to keep it simple. They handled my family, friends and the other vendors perfectly. They gave my husband and i everything we asked. We recommend them highly!!!!
You guys are all amazing, kind, professional, attentive, on point answering back to emails, calls, changes and concerns. You all made my wedding beautiful and more than what I expected! -
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Mazen Sent on 09/21/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Professional and Friendly Wedding Planner
We were lucky to have Karen as our Wedding Planner; she is very professional and on top of things.
communication with her was really easy, comforted us from day one that everything will go exactly as we planned for, but what stood out for us was her ability to assure both of us and get everything done as both my wife and I wanted, take control of things ( when needed), and she stayed on top of items from start; to finish during the prepping time! Karen was also perfect on the day of the wedding. We didn't feel any need to worry about anything, even when our plans changed because of unexpected rain. She came up with solutions and options that made everything go smoother.. she is a warm, fun, and very likable person. Highly recommended, and it was a pleasure having her at our wedding -
Quality of service
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Maurann Sent on 08/01/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Day of Coordinator
I am so grateful that we hired Karen and her team to coordinate my daughter's wedding on July 3, 2021. She was extremely professional and knowledgeable. She met with us in person several times as well as by Face Time, and was very quick to respond to my numerous emails. She met with us at The Westin with William Grace, the Director of Catering, several times so she could have a vision of what we wanted. She coordinated a conference call with the photographer, my daughter and me and came up with a time line broken down into 15 minute increments. She contacted all of the vendors (florist, photographer, limo company, band, lighting and draping company, hair and makeup artists, cake company, etc.) and made sure that everything ran like clock work! She even arranged for the bridal party to have lunch and volunteered to personally pick it up and deliver the meals to the hotel where the bridal party was getting ready. We received so many compliments on how well orchestrated the wedding and reception were. Karen and her team also handled all of the tips for the vendors so that my husband and I didn't have to worry about a single thing. I purposefully didn't wear my watch and never even looked at my phone the entire night! She is worth every penny and was such a pleasure to work with! I highly recommend her! -
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Shannon Sent on 06/24/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Karen is fantastic!
Karen was a god send! My husband and I had been trying to plan our wedding for 2 years when we finally decided to get a wedding planner. We went with Karen because of her friendly demeanor and great knowledge of vendors in the Annapolis area. We loved all of her vendor recommendations and she was so attentive and organized. Karen made our special day happen! I highly recommend her to any couples getting married -
Quality of service
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Peter Sent on 06/09/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible experience
Karen was absolutely incredible throughout the whole process. Incredibly grateful for her help and would hire her again in a heartbeat. Highly recommend top shelf wedding planners -
Quality of service
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Sue I. Sent on 06/07/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful experience!
Amy helped make our dreams come true! In having to deal with Covid restriction in the Inner Harbor, Amy took over and made things happen. She made things the best they could be. Amy facilitated our rehearsal dinner at McCormick and Schmick's and also our Happy hour at La scala in Little Italy, Baltimore. Everything was perfect! Thank you Amy! -
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Sarah Sent on 12/31/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So Thankful
I want to thank you so much for all you did to make Susan & Mike's wedding day the beautiful event that it was. The roadblocks that appeared were handled with calm and grace. You are amazing at what you do and I am in awe. All the attendees on our side of the guest list made sure to tell me how wonderful the evening was. I attribute that to you, your staff and everyone at The Belvedere! -
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Ilya Sent on 12/25/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfectly executed!
Karen was incredibly helpful in making our wedding day very special! We needed a fairly quick turnaround and Karen was able to successfully navigate all the moving parts to create a phenomenal experience. Her staff was well-prepared and knowledgeable. We would highly recommend Karen for any future weddings for others! -
Quality of service
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Nathaniel Sent on 12/25/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience
Included ceremony and reception planning. Karen was immediately responsive and was very flexable to our last minute ceremony time changes. She also thought of every last detail to make our special day feel very special. I would absolutely recommend! -
Quality of service
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Brustina Sent on 12/23/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Top Shelf Wedding Planners
Karen Liston is great person to work with. She goes the extra mile to help her clients. I highly recommend her service. The personal touch is Awesome. -
Quality of service
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Kenny Sent on 06/25/20214.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you Top Shelf Wedding Planners
Hiring a wedding planner was not something we had planned when originally setting out to arrange my daughters wedding. We had contracted with a vendor to host the event...then COVID interrupted our plans and the decision was made to host the event from our home. How hard could it be right, just a big party. Oh so wrong. We immediately became overwhelmed with all that had to be done, along with not knowing how everything would be coordinated on the actual wedding day. This is where/when we decided to hire a wedding planner. We had read some reviews and wanted some local. We talked with Karen from Top Shelf Wedding Planners and she felt like a good fit. The company offered different levels of service with day-of service (which is what we felt we needed) as well as consultation, assistance, and recommendation for the other activities that we knew we still needed to have to make the wedding a success. Karen arrived early on the day of our wedding and assisted with every detail from set-up, and coordination of every detail, to clean-up. We couldn't imagine having done this by ourselves. The event would not have been the success it was without here assistance on the wedding day. -
Quality of service
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Morgan Sent on 07/23/20234.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Well Worth It!
Karen and her team did such an amazing job making our wedding vision come to life! Planning a wedding 7 hours away is not easy but karen helped every chance she could and relieved SO much stress. Absolutely worth it and could not have had such a gorgeous day without them there through the process! -
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Angela Sent on 10/20/20214.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Hotel Indigo
Karen ^ Kathy you guys was the best thanks so much for everything Angela & Isaac -
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Angela Sent on 10/20/20214 out of 5 rating4.0-
Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Mr. and Mrs. Taylor Our Special Day
Karen and her crew were wonderful. Our day was beautiful! All expectations were met! The staff were very friendly and polite. The food was delicious. Great wedding planners. Thank you so much for bringing our vision to life 😊 -
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Michelle Sent on 12/31/20201.6 out of 5 rating1.6-
Quality of service 2 out of 5 rating2.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 2 out of 5 rating2.0
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Flexibility 2 out of 5 rating2.0
Karen is our wedding coordinator
She helped us with the planning up until 4 months before our wedding. The month before the wedding she missed or backed out of 3 planned meetings. I ended up creating the timeline and meeting with the vendors independently. Our photographer pointed out that she didn’t have the correct day for our rehearsal despite several emails sent updating everyone about the rehearsal. The day of the wedding was chaotic because she was not as involved with the planning the month before the wedding. She was frustrated with and yelled at my dad and the groomsmen because things were chaotic to her. The centerpieces were fixed by my sister because they consisted of twigs and random leaves from the garland. It looked like the wind blew debris on the table. There weren’t enough table settings for people on the table. When my sister pointed it out, it was not received well. Karen is a wonderful person and was helpful with handling some family drama and orchestrating our rehearsal. However, I am writing this review because I don’t feel like I fully received a service I paid for and wished I had saved the money for something else. -
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Marie Sent on 11/08/20221 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Absolutely awful... extremely unprofessional. Not sure how this business is running
If I could do negative stars I would. DO NOT WASTE YOUR MONEY HIRING THIS BUSINESS. I don't even know how there are so many five star reviews? Let me give just SOME of the things that went wrong.
We'll start with the fact that my wedding day was pretty much a big fiasco due to her carelessness / unprofessionalism. She went around to my friends / vendors and had the audacity to call me a "mean bride" on my wedding day when she let so many things fall through the cracks so I was left panicking, I wasn't even being mean.
Karen couldn't spell my name right so she was calling me the wrong name to my vendors the entire month leading up to my wedding. My name is marie, not Maria. And despite me signing off in emails "Marie" constantly, she only called me Maria and it became confusing for vendors. It hurt because it made me feel like my wedding didn't matter... the planner I hired couldn't even get my name right? Red flag number one.
She treated my photographer like her assistant and was blaming her mistakes on her too. Which is completely uncalled for? And unheard of?
It was raining during my wedding and she made a comment that she got a tent from a local business for free that we could use out front. When you think tent for a wedding you think white plain tent. Wrong. She had the audacity to put a green pickle tent in front of my venue. This was the first thing guests saw when arriving and it looked SO bad. I cringe watching my wedding video because I cannot believe someone who owns a wedding planning business would even do that to a bride?
My dessert was brought out before our dinner and guests were eating it thinking it was an hors d'oeuvre. I wouldn't of known until asked me if I wanted a cupcake while I was waiting in the bridal sweet with my husband to do our grand entrance. I freaked out.
So many of my items from my wedding were also broken due to the carelessness of her and her "team" when they went to pack them away for the night. My husband gave her $200 for vendor's parking and we TRUSTED her to use the money just for vendors parking. We did the math and there is absolutely NO WAY she used all $200 on parking. I never received a receipt to show what it was used for, anything. I also never heard from her after my wedding until she wanted to access the pictures / video content. I wasn't even the one directly contacted, she reached out to my photographer. Obviously my photographer reached out to me to inform me and I denied her access to my wedding pictures to use on her website because she did not help me in any way put together the wedding I had.
If any brides would like me to know any more information before booking with this company about what had occurred during my wedding, please let me know - marieahn09@gmail.com -
Quality of service
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