Tivoli Reviews

Our wedding at Tivoli/Trademark was an unforgettable experience, thanks to the incredible team behind it all. From the moment we began planning, Morgan, our dedicated planner, guided us with expertise and kindness, turning our vision into a seamless reality. Her support throughout, always just a call or message away, made the entire process effortless.

On the big day itself, Morgan and the team welcomed us with open arms, ensuring every detail was perfect and that we felt truly cherished. Special mention goes to Kristina, whose warmth and assistance on the day made everything even more magical. She even took the time to shower our furry friends with love, which meant the world to us.

And we can't forget to mention the amazing bartender, who made the best drinks and was so fun and kind to everyone! Plus, the food was absolutely divine, impressing all our guests and leaving everyone satisfied. All the included decor and the venue itself are so dreamy and perfect. Such an amazing venue!

My HUSBAND and I can’t say enough great things about our experience at Tivoli and with the Trademark Venues Team. We were engaged in July of 2023 and hit the ground running with wedding planning. We were married last Saturday, February 17, 2024. Stephanie was our assigned coordinator through TMV and she made the wedding planning process so smooth. She was answered any and all questions we had and had us leaving every meeting feeling good about where we stood in the planning process. She let us know everything that was our responsibility vs their’s vs our vendor’s down to the number of each type of candle and votive we needed for the reception. Day of, Stephanie and our bridal assistant Kristina, kept us updated with what the plan was next, while at the same time, making sure we were given the flexibility to enjoy our day as we wanted. They made sure to keep our bridal party and parents updated and even had time to speak to each of them and make sure they knew how important they were to us! On top of all of this, the decor and grounds were immaculate and something out of a magazine! When I say that we walked into Tivoli and were in awe, that is an understatement. The ceremony, cocktail and reception areas were decorated in a way that we could only dream of! Each of the staff members were amazing and so fun! Everything was absolutely perfect and it was truly the most magical day ever!

We cannot say enough WONDERFUL things about Tivoli! The venue is breathtaking! It is such a beautiful and romantic setting. There are so many areas for photos. The staff was amazing! They are so attentive and are there for you every step of the planning process. They helped greatly in whole wedding planning process and made the day of stress free. The food was delicious. Best day ever!

We had an absolute incredible time during our wedding at Tivoli! Our wedding planner Erika was the best we could have asked for in every aspect. Her communication, attention to detail and positivity helped make our day as special as it could be. Erika thank you so much for everything you did for us, we're so grateful we got you as our planner.

The space was absolutely gorgeous and everything we asked to was executed perfectly. The rest of the staff on our day was incredibly nice, helpful and attentive. We were initially a little nervous the food wouldn't be quite what we hoped after our food planning event but everything on the day was great and many of our guests complimented how good it was.

We also felt like it was a great value for everything that we were given. As others have noted, there are some extra costs if you want to add certain extra pieces of furniture, table runners etc.. but that is up to you on how detailed you hope to be. In the end the cost wasn't extravagant as you get to choose what's important to your aesthetic.

Thank you again to Erika, the rest of the staff who worked our night, and Trademark Venues for helping make our dream come true.

Unfortunately this is a mixed review.

First off, the venue was GORGEOUS! Absolutely stunning! When looking for a venue, we wanted a place that would be just as beautiful in person to our guests who were coming from all over the country as it was in pictures. Tivoli hit the spot!

Trademark Venues prides itself on being an all-inclusive venue equipped with all the décor you’ll need for the day-of. However, almost all things come at an extra cost. The table runners are flimsy and you cannot light any candles on them which we were told 2 weeks before our wedding (we luckily had already bought table runners anyway), we only had 10 tables but there wasn’t enough candelabras to have two on each table, the chair pads were extra, the arch was extra, using the venue only 2 hours early was a ridiculous cost. It really put a damper in a lot of our planning and budgeting.

The food tasting was a whole other issue. Food tasting would cost extra and was not available to us as they were booked months in advance. We were put on a wait list for months and never heard if we had gotten a spot. When we finally got a hold of the main line after emailing our coordinator a few times about our concerns, we were just suggested items to pick and hope for the best.

Ruth was our day-of coordinator and she was very nice. Unfortunately, she didn’t reach out to many of my vendors until a day or two before the wedding so there was no communication of a timeline unless I emailed them individually what I’d received from Ruth only the week before. It made most of our vendors anxious as they didn’t want to bother the bride but Ruth would never give me her number for vendors. I also made her aware of food allergies and would need a plate to be set aside which didn’t happen for our guests.

I was carded for a glass of champagne as the bride and I definitely didn’t have my wallet on me, not even my phone. I understand there may be liability, I signed the documents and gave my ID and credit card to pay for the venue. All my guests were constantly carded and I had pointed out in my seating chart who was a minor or wasn’t drinking. I felt like getting carded at a wedding was a little strange and I’ve never seen it before, especially for myself as the bride.

Lastly our bartender provided through Trademark wasn’t very nice to us as well and made side comments constantly. I remember asking her why no one announced last call as my guests were a little upset that they should’ve run and grabbed some drinks before that happened. We had bought almost $1k in booze and almost half was unopened so it would’ve been nice to know when the bar was closing. *Side note* in the state of California, you can’t return unopened alcohol and we were left with handles of liquor we had to transport because we didn’t know what else to do. After inquiring about the “last call” the bartender looked at me and said “this is a classy venue, not a dive bar.” I didn’t appreciate that comment in the least bit. We were here to celebrate and have fun. Nothing dramatic had happened and no one was belligerent. I just had a simple question and it was a very rude response.

Honestly, if it wasn’t for the venue being GORGEOUS and the very wonderful bridal assistant and her trainee, we would’ve been extremely disappointed in this venue. Luckily the pros outweighed the cons in the end as everything found its way (flowers to tables, cake displayed, food was good). Everyone had a wonderful time regardless.