Thunderhead Pines Reviews

Reviews
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3.6 out of 5 rating
3.6
8 reviews
Recommended by 72% of couples
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Quality of service 3.5 out of 5 rating
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Average response time 3.8 out of 5 rating
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Professionalism 3.5 out of 5 rating
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Value 3.8 out of 5 rating
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Flexibility 3.5 out of 5 rating



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User photos

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Featured
Gregory Sent on 10/08/20235 out of 5 rating-
Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Superb venue and team
Christina and her team were with us all the way throughout the long and stressful process of wedding planning, doing everything they could to help us - and even more helpful the day of the wedding! Highly recommend them if you have the chance! Lovely, romantic, elegant venue that just keeps getting better.Christina and her team were with us all the way throughout the long and stressful process of wedding planning, doing everything they could to help us - and even more helpful the day of the wedding! Highly recommend them if you have the chance! Lovely, romantic, elegant venue that just keeps getting better. -
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Alina Sent on 05/05/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best Day Ever
Amazing property, interior was just as great. Everyone loved the scenery and location. The parking lot had plenty of space for our guests. They were escorted to and from when needed. Absolutely perfect, we had the best time ever for our Star Wars WeddingAmazing property, interior was just as great. Everyone loved the scenery and location. The parking lot had plenty of space for our guests. They were escorted to and from when needed. Absolutely perfect, we had the best time ever for our Star Wars Wedding -
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Tj Dalenberg Sent on 03/22/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Corporate Event
We had a corporate event at Thunderhead Pines and the venue was perfect. The owner and her team were helpful, responsive, and accommodating. I would highly recommend for any corporate event!We had a corporate event at Thunderhead Pines and the venue was perfect. The owner and her team were helpful, responsive, and accommodating. I would highly recommend for any corporate event! -
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Amanda Sent on 11/12/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
They were very professional and helpful with every aspect from beginning to end of the wedding.
I was planning a wedding in 2 months and they helped to make this as easy as possible. They set up appointments to keep you on track. The bartender and DJ were taken care of through the venue and wonderful, which took some stress off of me. They were great in setting up all the extras we brought to make everything perfect. This venue is amazing and they go the extra mile to make sure that everything goes off with out any hiccups. I highly recommend them to anyone.I was planning a wedding in 2 months and they helped to make this as easy as possible. They set up appointments to keep you on track. The bartender and DJ were taken care of through the venue and wonderful, which took some stress off of me. They were great in setting up all the extras we brought to make everything perfect. This venue is amazing and they go the extra mile to make sure that everything goes off with out any hiccups. I highly recommend them to anyone.-
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+5 photos
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Quality of service
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Brianna Sent on 09/09/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
A beautiful and seamless experience
We worked with Thunderhead Pines for a dinner event and the process could not have been smoother or more enjoyable. Christina and Jennifer were wonderful to work with, and did everything they could to make the night go smoothly.
The space was a beautiful mix of rustic and classic elegance. We absolutely plan to work with them again!We worked with Thunderhead Pines for a dinner event and the process could not have been smoother or more enjoyable. Christina and Jennifer were wonderful to work with, and did everything they could to make the night go smoothly.
The space was a beautiful mix of rustic and classic elegance. We absolutely plan to work with them again! -
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Brooke Sent on 10/10/20241.8 out of 5 rating
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Quality of service 1 out of 5 rating
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Average response time 3 out of 5 rating
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Professionalism 1 out of 5 rating
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Value 3 out of 5 rating
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Flexibility 1 out of 5 rating
Frustrated
Beautiful, but rude staff and strict rules hindered our guests' experience.Beautiful, but rude staff and strict rules hindered our guests' experience. -
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Taylor Sent on 01/28/20241 out of 5 rating
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Quality of service 1 out of 5 rating
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Average response time 1 out of 5 rating
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Professionalism 1 out of 5 rating
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Value 1 out of 5 rating
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Flexibility 1 out of 5 rating
Not worth the drama
The venue itself is beautiful! Unfortunately it comes with staff that is not so great and you do not have an option to not use them. Christina is the owner and "coordinator" who came up to me the entire night of my wedding with any and every problem she could think of. I was not able to enjoy my wedding day mostly because she was constantly pulling me aside. We did not get our security deposit back because someone vomited in the bathroom and people brought their own beer (which we stopped people from doing before the dancing even begun.) She works with you before the wedding and plans most of it but is very pushy and wants you...The venue itself is beautiful! Unfortunately it comes with staff that is not so great and you do not have an option to not use them. Christina is the owner and "coordinator" who came up to me the entire night of my wedding with any and every problem she could think of. I was not able to enjoy my wedding day mostly because she was constantly pulling me aside. We did not get our security deposit back because someone vomited in the bathroom and people brought their own beer (which we stopped people from doing before the dancing even begun.) She works with you before the wedding and plans most of it but is very pushy and wants you to do things the way she wants not what the bride wants. There are many things to list that she did unfairly to us, some of them including; pushing a groomsmen, blaming me for not being able to handle enforcing her own facility rules, and she wasn't letting people go back to their own vehicles. She was more focused on people drinking their own beer than just sitting back and trying to make it a good day for my husband and I. Our friends who were in the wedding mentioned how Christina was rude to them, truly unfortunate. 0/10 would not recommend this venue. -
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Travis Sent on 11/13/20241 out of 5 rating
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Quality of service 1 out of 5 rating
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Average response time 1 out of 5 rating
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Professionalism 1 out of 5 rating
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Value 1 out of 5 rating
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Flexibility 1 out of 5 rating
Overall terrible experience
Overall terrible experience.
I thought that we had found a nice, reasonably priced venue but in hindsight I would have spent twice as much to not have dealt with the problems we had. It’s incredibly embarrassing to have to talk with a wide variety of our guests, all of which had negative experiences throughout the night. My now wife reached out to Christina, the venue owner, listing all the issues we had with our wedding. In response Christina dismissed every single one, denied any accountability, and even demeaned and spoke down to my wife.
We had many issues but I wanted to narrow it down to 3 that I hope to make others aware of.
1....Overall terrible experience.
I thought that we had found a nice, reasonably priced venue but in hindsight I would have spent twice as much to not have dealt with the problems we had. It’s incredibly embarrassing to have to talk with a wide variety of our guests, all of which had negative experiences throughout the night. My now wife reached out to Christina, the venue owner, listing all the issues we had with our wedding. In response Christina dismissed every single one, denied any accountability, and even demeaned and spoke down to my wife.
We had many issues but I wanted to narrow it down to 3 that I hope to make others aware of.
1. Christina was incredibly controling throughout this entire process. And this really showed up on the wedding day in a number of ways. Specifically she heavily restricted the alcohol that our guests consumed the entire night. There was a ridiculously long line due to her VERY strict one drink per person policy. This even applies to a husband not being able to get a drink for both he and his wife at one time. We were assured that they would put multiple servers behind the bar if this were to happen but this was never the case. Instead we had huge lines consistently throughout the entire evening. Christina has told us both on our wedding night, and multiple times since that this is because “she has never seen people drink the way that we were”. She even went as far as to stop serving the drinks, lying to both us and our guests saying that we had run out of alcohol. We later found out that this was far from the truth and that she was actually just cutting us off from the alcohol which WE HAD BOUGHT. Specifically the drink everyone wanted that night were high noons, which we ended up with over 10 cases of the original 16 that we bought. Since then she Insinuated that everyone was hammered and drinking far too much and that this was the reason for her decision. while this was blatantly wrong to anyone who attended as this was an incredibly tame wedding, I wanted to give evidence and draw this back to actual numbers to support my side of the argument. We spent $2,400 on alcohol, this was inclusive of any beer liquor, any mixers, etc. and have just today received a check back from the distributor who we originally bought them for $1,100! Nearly half of the alcohol purchased was never drank. So Christina stopped serving us alcohol even though our guests actually had very little. I’m not sure why this is something I have to even argue but this is what you will deal with when going to thunderhead pines. We had family and friends come from all across the country, with over half of our wedding staying at the local hotel. I’m not sure why we weren’t allowed to enjoy the night the way that we had wanted to.
2. This was previously brought up in one of my wife’s reviews but wanted to give an update. Christina offered her shuttle service to us and we accepted. Ultimately she sent the shuttle to the wrong hotel from what we had blocked off. So we had guests waiting ahead of our ceremony who ultimately had to drive, and at the end of the night we had people who had to walk in the dark down the street as her driver refused to drop them off at the CORRECT hotel. It wasn’t until my wife and I, on the very last shuttle got to the wrong hotel and ultimately pressed the driver to go to the CORRECT hotel. While this was incredibly frustrating, it is a mistake and an oversight which can be understandable and happen from time to time. The part that I find unacceptable is Christina’s lack of accountability for even such a black and white issue such as this. While she clearly made a mistake, she denied and refused that this were the case. We have dozens of guests who confirmed and unfortunately told us their experiences. Despite this she demanded that this did not in fact happen and all guests were appropriately picked up.
3. The last item, is one we have been dealing with since the wedding. While we were not contractually obligated to clean up after the wedding we were for some reason charged $500 for the fact that there were edible marijuana gummies ingested by her dog. I’m not worried about the money but the fact that she directed and accused so much blame on us for her and her staffs oversight while cleaning is what I find ridiculous. While I do feel terrible that her dog was impacted by this, this would be the same as if someone dropped an aspirin bottle and her dog ingested the entire thing. I’m just not sure how we are at fault for this incident. The other big detail to note here is, we have NO IDEA if this truly belonged to one of our guests and she does not either. If this was missed by her workers once it likely could have been missed multiple times.
I just want to emphasize that I don’t think that this controlling attitude works well with wedding events. While the venue itself is nice, I just imagine that this will happen far more times unless Christina decides to drastically change the way she is running these. -
Quality of service
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