Third Coast Trolley and Limo Reviews

Reviews

• Tea Sent on 10/02/2017
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  ONE OF A KIND!!!!!!! I am so so happy that we were able to find Mark and his trolley for our wedding!!!! This was exactly what we were looking for because it has a mix of Trolley and Party bus in one!! We have dubbed it Pralley!!!! The Driver was prompt and on time and Mark (The main contact) was a blessing to work with during this crazy time. Our bridal party loved it and had a great time on it. The prices were probably the most fair compared to the other 8 companies I had contacted prior!!! I really recommend everyone check it out!!!!! OH, they have a lot of fun features that they offer. We couldn't really utilize it due to lack of space in our venue but looked awesome! WAY TO GO THIRD COAST!

  ONE OF A KIND!!!!!!! I am so so happy that we were able to find Mark and his trolley for our wedding!!!! This was exactly what we were looking for because it has a mix of Trolley and Party bus in one!! We have dubbed it Pralley!!!! The Driver was prompt and on time and Mark (The main contact) was a blessing to work with during this crazy time. Our bridal party loved it and had a great time on it. The prices were probably the most fair compared to the other 8 companies I had contacted prior!!! I really recommend everyone check it out!!!!! OH, they have a lot of fun features that they offer. We couldn't really utilize it due to lack of space in our venue but looked awesome! WAY TO GO THIRD COAST!
• Chris Sent on 08/10/2017
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  After contacting many trolley companies with dismal success I found Third Coast and what a great find! Mark the owner is so friendly and professional and went above and beyond to make sure we had a great experience. The trolley was beautiful and completely decked out for our daughters wedding. No detail was left out! I even got to ride in it which was a fitting end to our great experience.

  After contacting many trolley companies with dismal success I found Third Coast and what a great find! Mark the owner is so friendly and professional and went above and beyond to make sure we had a great experience. The trolley was beautiful and completely decked out for our daughters wedding. No detail was left out! I even got to ride in it which was a fitting end to our great experience.
• Amanda Sent on 11/01/2017
  4.8 out of 5 rating

  4.8
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  This is a difficult review to write because we weren't able to experience all that the company offered. We did hire Third Coast Trolley and were incredibly excited to have them as our day of transportation. The owner was amazing and gave us a great deal for something we thought was out of our budget. But, on the day of, the trolley broke down on the way to get us. We are a pretty easy going couple, so we were able to figure things out with the help of our planner. The company promptly called our planner, refunded our money, and volunteered to pay for Ubers if we they were needed. They were gracious and accommodating, that is why they are still getting a high rating. These things happen! We were able to get our wedding party to drive all of us, it was just a little hiccup in our day. Please don't use this incident against them! Talk to the owner and see for yourself how great this company is!

  This is a difficult review to write because we weren't able to experience all that the company offered. We did hire Third Coast Trolley and were incredibly excited to have them as our day of transportation. The owner was amazing and gave us a great deal for something we thought was out of our budget. But, on the day of, the trolley broke down on the way to get us. We are a pretty easy going couple, so we were able to figure things out with the help of our planner. The company promptly called our planner, refunded our money, and volunteered to pay for Ubers if we they were needed. They were gracious and accommodating, that is why they are still getting a high rating. These things happen! We were able to get our wedding party to drive all of us, it was just a little hiccup in our day. Please don't use this incident against them! Talk to the owner and see for yourself how great this company is!
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• Krista Sent on 11/28/2018
  1 out of 5 rating

  1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0
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    1.0
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    1.0 out of 5 rating
    1.0

  Unprofessional

  Horrible experience TRYING to work with Third Coast Trolley. I say trying, because the owner decided he was going to stop responding to me. He sent me the price quote & requested my information. Within a half hour I sent over all my information & asked for the contract, so we can lock in the date. Apparently he decided he doesn’t want to work with us anymore after I was trying to get ahold of the owner for weeks. Unfortunately I missed out on other companies for my date (it’s on a holiday weekend, so it books out fast) while trying to work with Third Coast Trolley. If it’s this hard to get ahold of someone when I’m just trying to book a vehicle I can’t imagine what issues there would be on the actual wedding day. I definitely don’t recommend hiring this company!

  Horrible experience TRYING to work with Third Coast Trolley. I say trying, because the owner decided he was going to stop responding to me. He sent me the price quote & requested my information. Within a half hour I sent over all my information & asked for the contract, so we can lock in the date. Apparently he decided he doesn’t want to work with us anymore after I was trying to get ahold of the owner for weeks. Unfortunately I missed out on other companies for my date (it’s on a holiday weekend, so it books out fast) while trying to work with Third Coast Trolley. If it’s this hard to get ahold of someone when I’m just trying to book a vehicle I can’t imagine what issues there would be on the actual wedding day. I definitely don’t recommend hiring this company!
• Nicole Sent on 04/26/2019
  1 out of 5 rating

  1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0

  We were let down...

  I’m not a negative review person usually but the experience I had with this company was not great. In the beginning the owner was really on top of things, but once I signed the contract he disappeared. I had to reach out a million times to make sure we were all set, to find out our driver info and to confirm times and schedules. We were very excited about the blue trolley because it matched our winter theme, but when the trolley arrived it looked like it seriously needed some new paint and a tune up! It was a freezing cold day (January wedding the week before the Midwest polar vortex) and the trolley’s heat wasn’t working...we were all on the thing seeing our breath and freezing! The trolley also chugged (literally chugged for the whole 30 minute drive from our hotel to the church, jerking us back and forth the whole way). After the ceremony the whole bridal party got on the trolley (it was just the girls before) and the trolley died twice. Once it finally was up and running the driver slid into a median (it was snowy night, understandable to slip and slide) but then blamed a groomsman for the incident saying he bumped him...what!? We made the most of the experience and didn’t let any of the crazy trolley stuff ruin our day, but it was disappointing. We had very high hopes and were definitely let down by this company.

  I’m not a negative review person usually but the experience I had with this company was not great. In the beginning the owner was really on top of things, but once I signed the contract he disappeared. I had to reach out a million times to make sure we were all set, to find out our driver info and to confirm times and schedules. We were very excited about the blue trolley because it matched our winter theme, but when the trolley arrived it looked like it seriously needed some new paint and a tune up! It was a freezing cold day (January wedding the week before the Midwest polar vortex) and the trolley’s heat wasn’t working...we were all on the thing seeing our breath and freezing! The trolley also chugged (literally chugged for the whole 30 minute drive from our hotel to the church, jerking us back and forth the whole way). After the ceremony the whole bridal party got on the trolley (it was just the girls before) and the trolley died twice. Once it finally was up and running the driver slid into a median (it was snowy night, understandable to slip and slide) but then blamed a groomsman for the incident saying he bumped him...what!? We made the most of the experience and didn’t let any of the crazy trolley stuff ruin our day, but it was disappointing. We had very high hopes and were definitely let down by this company.