The White Room LLC Reviews
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4.6 out of 5 rating
4.6 Very good
4.6 out of 5 rating
237 Reviews
91% recommend it
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Quality of service 4.6 out of 5 rating
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Average response time 4.6 out of 5 rating
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Professionalism 4.6 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
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Latoya Sent on 09/14/20155 out of 5 rating
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I said yes and can't wait for my big dayI said yes and can't wait for my big day -
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Jennifer C. Sent on 12/15/20235 out of 5 rating
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Nervous at first but walked out feeling confident and beautiful
I came in from out of state to visit a friend for my September 2023 wedding. They worked with me to make an appointment for the last day of my trip. My friend and I went and worked with Leah, she was absolutely amazing and so patient. I found the perfect dress and I was able to take it home. I was extremely nervous and scared to go to the appointment due to bad experiences I had elsewhere. I will be coming back for alterations prior to the ceremony as I now do not trust anyone else. Thank you for your wonderful staff and their kindness. I am and always will be gratefulI came in from out of state to visit a friend for my September 2023 wedding. They worked with me to make an appointment for the last day of my trip. My friend and I went and worked with Leah, she was absolutely amazing and so patient. I found the perfect dress and I was able to take it home. I was extremely nervous and scared to go to the appointment due to bad experiences I had elsewhere. I will be coming back for alterations prior to the ceremony as I now do not trust anyone else. Thank you for your wonderful staff and their kindness. I am and always will be grateful-
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Caitlin S. Sent on 12/27/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Experience!!
I think the easiest thing for me to say about The White Room is just how phenomenal their staff is! I went dress shopping in December 2020 for my big day, and Leah was not only knowledgeable and had a great understanding of what I was looking for, but she was incredibly kind and patient when I narrowed it down to two dresses and couldn't decide! We had a wonderful experience dress shopping because of her and I am so grateful to have worked with her! Next, Tu was INCREDIBLE when it came to my alterations. I had to come in a total of three times, and each time she meticulously checked my dress to make sure no other changes were needed. She was FAST, and a joy to work with! I had no worries that my dress and veil were going to be perfect because of the awesome team at the White Room. I didn't know this initially, but they also have suits for men! My now husband wanted to purchase his suit to keep, but wanted an option for his groomsmen to rent the same suit. We had a difficult experience trying to find this at first, as none of the other suit or tux shops in the area offered that kind of service, but after we realized the White Room offered this, it was a breeze! We were to come in, select the suits, ties, and accessories, and get my husband measured, in maybe 30 minutes total. Our out of state groomsmen were also able to easily submit their measurements, making it super easy for them too! We did have an issue of the wrong size coming in a couple times, but the staff was quick to get this resolved and come the day of the wedding, all of the suits fit perfectly! I have been looking for a place to take my dress and his suit to get dry cleaned and preserved, and while they do not offer that service, they had a recommendation over to me in minutes! Overall we had a fantastic experience with the White Room, and will happily recommend them to everyone we know!!I think the easiest thing for me to say about The White Room is just how phenomenal their staff is! I went dress shopping in December 2020 for my big day, and Leah was not only knowledgeable and had a great understanding of what I was looking for, but she was incredibly kind and patient when I narrowed it down to two dresses and couldn't decide! We had a wonderful experience dress shopping because of her and I am so grateful to have worked with her! Next, Tu was INCREDIBLE when it came to my alterations. I had to come in a total of three times, and each time she meticulously checked my dress to make sure no other changes were needed. She was FAST, and a joy to work with! I had no worries that my dress and veil were going to be perfect because of the awesome team at the White Room. I didn't know this initially, but they also have suits for men! My now husband wanted to purchase his suit to keep, but wanted an option for his groomsmen to rent the same suit. We had a difficult experience trying to find this at first, as none of the other suit or tux shops in the area offered that kind of service, but after we realized the White Room offered this, it was a breeze! We were to come in, select the suits, ties, and accessories, and get my husband measured, in maybe 30 minutes total. Our out of state groomsmen were also able to easily submit their measurements, making it super easy for them too! We did have an issue of the wrong size coming in a couple times, but the staff was quick to get this resolved and come the day of the wedding, all of the suits fit perfectly! I have been looking for a place to take my dress and his suit to get dry cleaned and preserved, and while they do not offer that service, they had a recommendation over to me in minutes! Overall we had a fantastic experience with the White Room, and will happily recommend them to everyone we know!! -
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Sarah R. Sent on 05/10/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Hidden Gem in Lebanon
The dresses are a bit overpriced, but the customer service is amazing. They are very attentive and cater to your wedding vision. Even though they do not have an alterations department, they have a third party seamstress that is amazing and great with meeting your alteration needs.The dresses are a bit overpriced, but the customer service is amazing. They are very attentive and cater to your wedding vision. Even though they do not have an alterations department, they have a third party seamstress that is amazing and great with meeting your alteration needs. -
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Melissa I. Sent on 11/19/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Perfect Experience!
Abby was wonderful to work with. I found a dress i loved but didn't love the neckline so we got creative and she came up with an amazing idea. Their seamstress onsite executed it perfectly and I ended up with a beautiful custom gown that was PERFECT for my day! Thank you so much Abby for your help and your AMAZING seamstress that came through with the perfect change!Abby was wonderful to work with. I found a dress i loved but didn't love the neckline so we got creative and she came up with an amazing idea. Their seamstress onsite executed it perfectly and I ended up with a beautiful custom gown that was PERFECT for my day! Thank you so much Abby for your help and your AMAZING seamstress that came through with the perfect change!-
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Katie H. Sent on 12/04/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Such a dream. ❤️
It was my first time at the White Room in Lebanon. I must say- I was very, very impressed! The staff was amazing and well attentive from the moment we walked in the door. Abby was such a delight and such a big help! We found the perfect dress within our budget and I can’t thank the White Room enough for making my bridal experience a dream come true! I can’t wait for my wedding day! ♥️♥️♥️
UPDATE: STILL AMAZING! All of my bridesmaids got their dresses in on time and everyone looked amazing! So thankful for their help!It was my first time at the White Room in Lebanon. I must say- I was very, very impressed! The staff was amazing and well attentive from the moment we walked in the door. Abby was such a delight and such a big help! We found the perfect dress within our budget and I can’t thank the White Room enough for making my bridal experience a dream come true! I can’t wait for my wedding day! ♥️♥️♥️
UPDATE: STILL AMAZING! All of my bridesmaids got their dresses in on time and everyone looked amazing! So thankful for their help!-
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Kaitlyn L. Sent on 11/29/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Tennessee Dress, Florida Bride, Worked Out Great!
I went dress shopping when I was home for a friend's bridal shower and found my dream dress at The White Room (when there was one in Murfreesboro). I live in Orlando, and we were getting married in Orlando, but that wasn't a problem for The White Room. When the dress came in, I decided to make the trip up for my fitting. It was scheduled around my needs which I was so thankful for since I had to travel. Claudia was so accommodating and helpful after the fitting, keeping the dress for me until she could return it to the store once covid started. She sent me a video tutorial for how to bustle, and made sure I knew how to contact the store for delivery. The store was amazing as well, making sure I got my dress safely and effortlessly. This wedding was so stressful with moving and downsizing because of covid, but The White Room made sure my dress was not something I had to worry about.I went dress shopping when I was home for a friend's bridal shower and found my dream dress at The White Room (when there was one in Murfreesboro). I live in Orlando, and we were getting married in Orlando, but that wasn't a problem for The White Room. When the dress came in, I decided to make the trip up for my fitting. It was scheduled around my needs which I was so thankful for since I had to travel. Claudia was so accommodating and helpful after the fitting, keeping the dress for me until she could return it to the store once covid started. She sent me a video tutorial for how to bustle, and made sure I knew how to contact the store for delivery. The store was amazing as well, making sure I got my dress safely and effortlessly. This wedding was so stressful with moving and downsizing because of covid, but The White Room made sure my dress was not something I had to worry about.-
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Jillian H. Sent on 02/13/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Loved working with them!
I purchased my wedding dress from The White Room in Murfreesboro. I happened to get a job outside of Tennessee in between when I ordered the gown and my wedding. The White Room was accommodating, kind and encouraging throughout the whole process! I always felt respected and really built up by the other women working! Claudia performed all of my alterations and I cannot say enough wonderful things about her work! Truly made the most stressful part of the wedding planning process as easy as it could be. I felt so confident in my dress, in large part to them!I purchased my wedding dress from The White Room in Murfreesboro. I happened to get a job outside of Tennessee in between when I ordered the gown and my wedding. The White Room was accommodating, kind and encouraging throughout the whole process! I always felt respected and really built up by the other women working! Claudia performed all of my alterations and I cannot say enough wonderful things about her work! Truly made the most stressful part of the wedding planning process as easy as it could be. I felt so confident in my dress, in large part to them! -
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User2170871 Sent on 06/09/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The White Room in Murfreesboro was fantastic. I had been to many other places to look for a dress and had terrible service and pushy sales associates. The lady I had was very honest and helpful with me. I told her my vision and she picked many beautiful dresses and after 5 months of searching I found the one thanks to her!! Great staff and very good at communicating when my veil and dress came in. Loved the experience!The White Room in Murfreesboro was fantastic. I had been to many other places to look for a dress and had terrible service and pushy sales associates. The lady I had was very honest and helpful with me. I told her my vision and she picked many beautiful dresses and after 5 months of searching I found the one thanks to her!! Great staff and very good at communicating when my veil and dress came in. Loved the experience! -
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Emily L. Sent on 11/10/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stress free
As a plus size bride, it meant everything to have options to try on and have a smooth experience. They made me feel like I was a typical size with plenty of optionsAs a plus size bride, it meant everything to have options to try on and have a smooth experience. They made me feel like I was a typical size with plenty of options -
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Kayla Sent on 08/26/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Amazing Experience
The White Room was recommended to me by multiple people, so I knew I was going to go there when dress shopping. What I didn't know was how personable and amazing they really were. At my first appointment, we walked in and I was very overwhelmed with just how many gorgeous dresses there were to choose from. Abby was my consultant, and I showed her a few pictures of what I liked and told her what my wedding vision was and our budget. She picked 5 dresses that fit the "vibe" and never picked dresses over the budget. I ended up falling in love with the very first dress! I tried on the other 4, but kept going back to that first dress. I put it back on with the veil and both my mom, myself, AND Abby teared up. We knew it was the one! Finding my wedding dress was so easy with her help! The fittings were just as easy as finding my dress. The seamstress is so sweet and quick! She really makes the dress fit perfectly to your body. I felt SO beautiful the day of my wedding and received a lot of compliments on my dress. Thank you so much to the White Room for helping make my wedding day perfect!The White Room was recommended to me by multiple people, so I knew I was going to go there when dress shopping. What I didn't know was how personable and amazing they really were. At my first appointment, we walked in and I was very overwhelmed with just how many gorgeous dresses there were to choose from. Abby was my consultant, and I showed her a few pictures of what I liked and told her what my wedding vision was and our budget. She picked 5 dresses that fit the "vibe" and never picked dresses over the budget. I ended up falling in love with the very first dress! I tried on the other 4, but kept going back to that first dress. I put it back on with the veil and both my mom, myself, AND Abby teared up. We knew it was the one! Finding my wedding dress was so easy with her help! The fittings were just as easy as finding my dress. The seamstress is so sweet and quick! She really makes the dress fit perfectly to your body. I felt SO beautiful the day of my wedding and received a lot of compliments on my dress. Thank you so much to the White Room for helping make my wedding day perfect! -
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Hayley Sent on 07/18/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Lovely Sales Associates
Thank you Cari at the Murfreesboro store for helping me find the perfect dress! She was extremely kind, patient, and helpful when I was looking for my dress. Every time I visit the shop she excitedly asks about my wedding, it is so sweet. I got my dress, 4 bridesmaid dresses, and all my alterations here and I would absolutely recommend them.Thank you Cari at the Murfreesboro store for helping me find the perfect dress! She was extremely kind, patient, and helpful when I was looking for my dress. Every time I visit the shop she excitedly asks about my wedding, it is so sweet. I got my dress, 4 bridesmaid dresses, and all my alterations here and I would absolutely recommend them. -
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Lacy Sent on 04/28/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Loved my experience!
I made the mistake of thinking I was going to come in a try on a few dresses for fun, but all it took was their friendly, helpful staff and the right dress to change my mind. I felt like a princess on my wedding day and cannot thank them enough for helping me to find the perfect dress!I made the mistake of thinking I was going to come in a try on a few dresses for fun, but all it took was their friendly, helpful staff and the right dress to change my mind. I felt like a princess on my wedding day and cannot thank them enough for helping me to find the perfect dress! -
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Chelsea H. Sent on 01/30/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
So many options
This place is FULL of options. Everyone there is so sweet, and I thoroughly enjoyed my experience! So happy I purchased my dress there, and it was altered perfectly.This place is FULL of options. Everyone there is so sweet, and I thoroughly enjoyed my experience! So happy I purchased my dress there, and it was altered perfectly. -
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Katie Sent on 12/14/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I said yes to the dress
I went to the Murfreesboro location a year before my wedding just to window shop...and left with the most BEAUTIFUL dress ever. I was so happy that they had plus size gowns available to try on while shopping. I bought a strapless dress but knew I wanted sleeves added so they made sure to find a way to make this happen, with the same fabric that my gown was made of. Everyone at the store was so friendly and ensured every detail was handled properly. Thank you to the White Room Murfreesboro team for helping me be Cinderella for a day!I went to the Murfreesboro location a year before my wedding just to window shop...and left with the most BEAUTIFUL dress ever. I was so happy that they had plus size gowns available to try on while shopping. I bought a strapless dress but knew I wanted sleeves added so they made sure to find a way to make this happen, with the same fabric that my gown was made of. Everyone at the store was so friendly and ensured every detail was handled properly. Thank you to the White Room Murfreesboro team for helping me be Cinderella for a day! -
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Courtney Sent on 08/23/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I purchased my dress and had alterations done at The White Room in Murfreesboro and couldn’t be happier! All of the staff were so helpful and friendly! It was also great to find a store that had plus size samples on hand to try on! I found my dream dress and received tons of compliments on my wedding day about how beautiful my dress was!I purchased my dress and had alterations done at The White Room in Murfreesboro and couldn’t be happier! All of the staff were so helpful and friendly! It was also great to find a store that had plus size samples on hand to try on! I found my dream dress and received tons of compliments on my wedding day about how beautiful my dress was!-
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Lauren Sent on 07/04/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I walked in a Saturday with no appointment and they were able to fit me in. The woman helping me was so understanding of my short timeline (went shopping in Jan for a May wedding). She made sure to check on what dresses would be available for my timeline before I tried them on so I didn't fall in love with something I wouldn't be able to order. They were also keeping the dresses they showed me within the budget I gave them, unlike some other stores.I walked in a Saturday with no appointment and they were able to fit me in. The woman helping me was so understanding of my short timeline (went shopping in Jan for a May wedding). She made sure to check on what dresses would be available for my timeline before I tried them on so I didn't fall in love with something I wouldn't be able to order. They were also keeping the dresses they showed me within the budget I gave them, unlike some other stores. -
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Rachel Sent on 03/13/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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The girls here were great! They helped me pick out the perfect wedding dress when I was there. Their communication was wonderful throughout the process of buying, ordering and delivery.The girls here were great! They helped me pick out the perfect wedding dress when I was there. Their communication was wonderful throughout the process of buying, ordering and delivery. -
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Alexandra Sent on 11/10/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My dress was perfect and was everything I dreamed my wedding dress would be! Charlotte at the White Room did an amazing job from helping me find my dress to all of my bridal jewelry. I would highly recommend them!My dress was perfect and was everything I dreamed my wedding dress would be! Charlotte at the White Room did an amazing job from helping me find my dress to all of my bridal jewelry. I would highly recommend them! -
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Amber Sent on 11/18/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I went into the white room just to see if it was my go to place and asked them if they could show me a certain style I was looking for. I wanted to know if they had the style before I booked an actual appointment. They showed me this one dress and I fell in love. So I booked an appointment with family and a friend. Tried on 5 other dresses and kept going back to that one dress. It was a smaller size but they showed me how it would look on me and we purchased it that day. So basically I told them what I wanted and they pointed me in the right direction without trying on or an actual appointment. Super nice ladies and the seamstress was amazing. Fit so perfectly to my body it was ridiculous. Highly recommend them to anyone anywhere!!!!I went into the white room just to see if it was my go to place and asked them if they could show me a certain style I was looking for. I wanted to know if they had the style before I booked an actual appointment. They showed me this one dress and I fell in love. So I booked an appointment with family and a friend. Tried on 5 other dresses and kept going back to that one dress. It was a smaller size but they showed me how it would look on me and we purchased it that day. So basically I told them what I wanted and they pointed me in the right direction without trying on or an actual appointment. Super nice ladies and the seamstress was amazing. Fit so perfectly to my body it was ridiculous. Highly recommend them to anyone anywhere!!!! -
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Lauren Sent on 10/21/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Absolutely wonderful experience at the White Room! From the initial day of trying on dressing to fittings, everything was wonderful and I would highly recommend this business!Absolutely wonderful experience at the White Room! From the initial day of trying on dressing to fittings, everything was wonderful and I would highly recommend this business! -
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Angela Sent on 10/24/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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I had a wonderful experience at the white room!! After going to a handful of other bridal shops, this one stood out above the rest. My Consultant Kelsey was friendly, patient and professional. I had found about 5 dresses that I loved, all of them would have worked out wonderfully. I came back a few days with my bridesmaids and they helped me decide on the 1!!! I went with Style 2276 Ambrosia by Cassablanca. This dress was beautiful and I felt amazing in it. Be fair warned that it does take about 3-4 months to come in and maybe longer for other dresses. My wedding was a few weeks ago and I had ordered it in February with plenty of time to make some minor alterations!! Oh and I was even able to find a veil that went perfectly with the dress at the White Room!! I loved my dress and am so happy with with quality and care I received at the White Room. I highly recommend all brides check it out!!I had a wonderful experience at the white room!! After going to a handful of other bridal shops, this one stood out above the rest. My Consultant Kelsey was friendly, patient and professional. I had found about 5 dresses that I loved, all of them would have worked out wonderfully. I came back a few days with my bridesmaids and they helped me decide on the 1!!! I went with Style 2276 Ambrosia by Cassablanca. This dress was beautiful and I felt amazing in it. Be fair warned that it does take about 3-4 months to come in and maybe longer for other dresses. My wedding was a few weeks ago and I had ordered it in February with plenty of time to make some minor alterations!! Oh and I was even able to find a veil that went perfectly with the dress at the White Room!! I loved my dress and am so happy with with quality and care I received at the White Room. I highly recommend all brides check it out!!-
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Kristen Sent on 11/14/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I bought my wedding dress from The White Room yesterday and I could not be more pleased with my experience. Delaney, my consultant, asked what styles I was interested in and had dresses pulled within minutes, making sure I was taken care of the entire time. The dress I ended up purchasing was nothing like I thought I wanted- she pulled it for me so I tried it on just for the heck of it and I fell in love! Everything was so smooth and fun. Even though I bought my dress there, I never once felt pressured to do so by the staff which was very nice. My family and I had a wonderful time and I would recommend this place to anyone.I bought my wedding dress from The White Room yesterday and I could not be more pleased with my experience. Delaney, my consultant, asked what styles I was interested in and had dresses pulled within minutes, making sure I was taken care of the entire time. The dress I ended up purchasing was nothing like I thought I wanted- she pulled it for me so I tried it on just for the heck of it and I fell in love! Everything was so smooth and fun. Even though I bought my dress there, I never once felt pressured to do so by the staff which was very nice. My family and I had a wonderful time and I would recommend this place to anyone. -
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Cassidy Sent on 11/03/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I found my dress at The White Room in Murfreesboro. They are one of only a couple in the Nashville area that have Essence of Australia, and I knew that is what I wanted. They have some amazing dresses and all of the employees were super nice and helpful. I even got a sweet card in the mail after I found my dream dress. Go here if you want to find your dream dress!I found my dress at The White Room in Murfreesboro. They are one of only a couple in the Nashville area that have Essence of Australia, and I knew that is what I wanted. They have some amazing dresses and all of the employees were super nice and helpful. I even got a sweet card in the mail after I found my dream dress. Go here if you want to find your dream dress! -
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Jenna Sent on 11/14/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kali was amazing to work with and LOVED my dress the very first time seeing it!!! The alterations were so easy and fast plus affordable. I just recommended another bride to check it out and they ended up buying there too!Kali was amazing to work with and LOVED my dress the very first time seeing it!!! The alterations were so easy and fast plus affordable. I just recommended another bride to check it out and they ended up buying there too! -
Quality of service