Skip to main content
Weddings

The White Room Birmingham Reviews

The White Room Birmingham

The White Room Birmingham

Birmingham, AL
5.0 out of 5 rating, 63 Reviews
View more information

Reviews

5.0 out of 5 rating
5.0 out of 5 rating
63 Reviews
99% recommend it
  • Quality of service
    5 out of 5 rating
  • Average response time
    4.9 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value
    4.9 out of 5 rating
  • Flexibility
    4.9 out of 5 rating

Awards

63
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2013 Winner
WeddingWire Couples' Choice Awards 2012 Winner
WeddingWire Couples' Choice Awards 2011 Winner
WeddingWire Couples' Choice Awards 2010 Winner
  • A
    Amanda C. Sent on 11/05/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Beautiful dresses!

    The entire team at the White Room made wedding dress shopping so fun and personalized! I found the perfect dress, and they do all their own tailoring in house. My dress fit me perfectly, and it was exactly what I imagined. I highly recommend them!

    The White Room Birmingham's reply:

    Thank you, Amanda! We really enjoyed working with you and we can not wait to see all your pictures :)
  • J
    Julie H. Sent on 05/03/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Incredible

    The White Room is absolutely INCREDIBLE! Every member of staff makes sure you feel like the most important customer and bride as soon as you walk in. They were able to help me find a dress and even customize it to make it into my dream dress! After alterations, which were also done at The White Room, the dress fit like a glove. I could not recommend The White Room enough.

    The White Room Birmingham's reply:

    Julie Bell, you and that dress were a match made in heaven! I love, I mean really love looking at all your wedding pictures. Everything was so dreamy! Thank you so much for your sweet words. This truly means a lot to us. Love, Cathy
  • C
    Caroline C. Sent on 12/07/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Flawless Experience

    I had the best experience at The White Room! There was a great selection of dresses from different vendors and various styles. Cathy gave me undivided attention during my appointment. I wanted to combine 3 styles from 3 different dresses, and Cathy was very helpful taking custom measurements, advising if the dress would look right, and calling the designer to make sure everything went smoothly. The dress turned out perfect! Carolyn did the alterations in house which also made the process even easier. I have heard nightmares of bride's alteration fiascos... that won't happen at TWR! Such an easy process. I loved my dress!

    The White Room Birmingham's reply:

    And we loved that dress on you! You had a vision Caroline, and I was just there to assist :). You and your Momma were such a joy to work with.
    Thank you for such a glowing review!!!
  • illustration stars

    Are you interested?

    Send a message
  • L
    Lyndsey W. Sent on 10/11/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Best place!

    Cathy and Carolyn at the WHITE Room are SAINTS!! They made this whole process so much fun even during a pandemic. They made me feel beautiful and they are so talented. From designing my veil to helping me accessorize and re working my dress, they were flawless. They let me choose exactly when I wanted to do my fittings, which was super helpful. Highly recommend this place!!

    Lyndsey Webb Stutts

    The White Room Birmingham's reply:

    Sweet girl....... I just watched the video this morning of you two pulling up on the boat!!!!!! You are so sweet with your kind words! We seriously enjoyed working with you. You wore that dress so beautifully :)
  • N
    Nicole C. Sent on 10/22/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Ms. Kelley

    Ms. Kelley I'm sure that your wedding attire is just a great as you are. You have a very nice and pleasant spirit. Once my prince charming comes I'm going to come and visit your shop. Nicole aka Marriott.. :)
  • Katie
    Katie M. Sent on 12/15/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Kind and Professional!

    I wanted to try on dresses with my family, but I wasn't sure I was ready to buy. Cathy and her team made it such a fun experience, and I left with a dress I loved! Given my timeline, and because I was living in DC and getting married in NC, I needed to take the floor model (which was kept in impeccable condition). Cathy called twice to follow up on how alterations went and make sure my dress would be perfect for my wedding. I can't recommend the White Room enough!
  • Lori
    Lori T. Sent on 07/20/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Highly recommend!

    What an incredible experience we have had with The White Room, not once, but twice! My mom bought her mother of the bride dress at The White Room for my sisters wedding, and we loved the professionalism and treatment we received from Cathy and Carolyn. When I got engaged, I knew I wanted to go there to try on dresses and ended up buying my wedding gown from there. They made the experience so special and fun! I highly recommend! They are the absolute BEST in every way! And so kind! :)
  • B
    Bethany Sent on 06/15/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing, highly recommend

    I had an amazing experience here. I had gone to two previous stores before I came here and those two were awful because every time I didn't like a dress it was made known that this frustrated them even though I was polite about it. So I was a bit nervous about going through the process again, but I needed a dress. Cathy was amazing. Her first words were "this is your dress, your day, it will not hurt my feelings in the slightest if you say you do not like the dress. Just say no and we will put it away." She never pressured me to like a dress, listened to my wishes, and found me my perfect dress! It was literally the first dress I tried on that she grabbed for me based off of my specifications. However, I did try on others after that but I already knew that the first dress I put on was the dress. After that they took measurements and ordered my dress! They alter the dress right there in shop and that is an amazing experience as well. They are so kind and made the experience a breeze instead of stressful. I appreciate them so much and they truly were a highlight of my wedding planning experience! So all I have to say is thank you so much and if you are still looking for a dress you will not regret going here!
  • A
    Allie Sent on 06/03/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing Experience, Highly Recommend

    I have an exceptional experience at The White Room! Cathy was amazing to work with. She made me feel so comfortable and I trusted her immediately. The first dress I tried on was the winner!! After picking out my dress, I then worked with Carolyn on the alterations. She was wonderful to work with as well. I couldn't have asked for two women who understood my wants and needs more. They were a dream and I'd recommend any bride to go to The White Room!
  • R
    Rebecca L. Sent on 02/07/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Wonderful Experience!

    I had a wonderful experience at The White Room! I came in unsure of which dress style I wanted or liked best. Ms. Cathy guided me through the process and knew which dresses would work best for my body shape, our venue, and time of year. She ended up picking out a dress for me to try on that I would never have chosen for myself, and it turned out to be the one! She and her mother are a team that work extremely well together. They are a fun, sweet, and personable duo that are experts at what they do!

    The White Room Birmingham's reply:

    Sweet Rebecca, thank you so much for your sweet and kind words! That WAS the perfect dress!!!❤️
    Much love and happiness 💕❤️💕
  • Caroline
    Caroline W. Sent on 05/21/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Dream Dress Found Here

    This will be a long post, but bear with me, because it is worth it!

    I always knew I wanted a long sleeve wedding dress. I started following Anne Barge on Instagram months before I was engaged because she is known for her long sleeve gowns. I was browsing through the stories on Instagram and saw a picture of this one certain dress and immediately knew that was my dream dress. Once it was time for me to start trying on wedding dresses, I was living in Nashville and called stores in Nashville and Atlanta and not a single store had the dress or offered to locate it for me to try on. I called The White Room and was greeted with a sweet, southern voice that immediately told me that they could hunt down the dress, have it shipped to their store, and I could come in in two weeks to try it on! Something that simple made me feel so good! They had the dress there for me when I drove down from Nashville. I put it, walked out to show my family members, and we all agreed that it was 'The One.' I didn't try any other dress on! Carolyn did some alterations after a fitting a few months later and come wedding day, it fit like a glove!

    Other than marrying my husband, my wedding dress was my favorite part of the wedding day! I seriously could not imagine walking down the aisle in any other dress and I have The White Room Bridal Salon to thank for that!! They are so attentive and offer the best customer service. Their salon is beautiful as well! Don't look anywhere else, because it will not compare to here. :)

    The White Room Birmingham's reply:

    Caroline, you knew that dress had your name on it the whole time!!! It was so much fun to watch the anticipation on your face to see if it was everything you wanted! I'll never forget that moment. We want to thank you for making The White Room look so good! :)
  • M
    Marionne Sent on 09/20/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    The women at this salon are so helpful, knowledgeable, and warm. They made my mom and I feel so welcome each time we stopped by! They took the time to listen to what I was looking for and, even though I only had a vague idea of what I wanted, found the perfect gowns for me to try on. The White Room also has the best selection in town for the value of their dresses. Ms. Carolyn did an expert job with the alterations, and being able to have my dress altered in the same place relieved the stress of finding another place. I couldn't have asked for a better dress shopping experience!
  • A
    Anne Sent on 06/28/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I live 3 hours away from Birmingham and was in town for a doctors appointment. I went to one other store and you had to have an appointment and they couldnt see me that day. I was on a time limit to get my dress ordered and in before my wedding in November and was starting to panic. So I started searching for my next stop and the White Room Bridal Salon was closest. I did not have an appointment but Ms. Kathy took me right in and started pulling dresses for me to try on! After 4 dresses I found the perfect dress! Ms. Kathy was so sweet and helpful. The dress was a show room dress and was not really for sale but it fit me so perfectly and Ms. Kathy knew I was on a time crunch she let me take it home!! It couldnt have been a better experience and I highly recommend buying your wedding dress from The White Room Bridal Salon!! They are the best!!

    The White Room Birmingham's reply:

    Sweet girl ...... It was a pleasure to help find your dream dress. I loved working with you and can't wait to see pictures from your upcoming wedding :).
  • A
    Ashley Sent on 12/11/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    After visiting 5 other salons in 3 states, I found myself at The White Room. Not that I had bad experiences at other salons, I just had not found 'the one,' and didn't quite know what that looked like. When I walked in, I felt welcome, important and comfortable. The staff at The White Room are so friendly and kind, and on top of that they know their stuff! They make sure you aren't overwhelmed or feeling under pressure at any point in the process. They have a decent amount of gowns, without feeling like you have 1000 things to look at. They just have the best - on a variety of styles, price ranges, looks, and designers. They let you choose ones you like, but also based on first impressions and styles you select off the bat, pull some you might not pick yourself - one of these pulls ended up being my dream dress! I left to mull things over during lunch, and called back to see if I could try on my top 2 one more time - and they said sure!!! I had a couple things I wanted to change on the dress, and they were honest about their capabilities and with what the designer would allow - but BOY did they deliver! My custom Anne Barge dress was perfect, and I'm so happy it came from The White Room. I would recommend them to anyone looking for a dress - I drove all the way from Atlanta!
  • R
    Ryanne Sent on 10/24/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Hands down, the most incredible experience from the location, the openness of the store, the warm friendly environment, the staff, to the small details that do NOT go unnoticed. You truly feel at home and like you are the only bride that exists..thank you for being so wonderful from start to finish!

    The White Room Birmingham's reply:

    AHHH Ryanne, Thank you so much for your kind words! We can't wait to see pictures of you in that incredible gown!!!!!! Michael is going to fall over :) Hugs, kisses and best wishes!
  • M
    Maryblan Sent on 10/30/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I shopped at bridal designer's stores in New York City and all over Birmingham. There is absolutely no bridal shop that can even compare to The White Room. The quality and selection of dresses and veils, the customer service, the attention to detail, the expertise, the timeliness - it all is TOP NOTCH. Ms. Cathy and Carolyn welcomed me into their shop, advised me, directed me and took care of me start to finish. They are the most genuinely kind hearted and welcoming people you could possibly find. Their knowledge of the dresses / materials / customization / altering and fitting is first hand. You will NOT find a more wonderful bridal boutique, not even in NYC!!
  • K
    Kelly Sent on 10/24/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Amazing experience best people wonderful seamstress

    The White Room Birmingham's reply:

    Thank you sweet girl!
  • J
    Jozie Sent on 12/19/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I had an amazing experience with the White Room. I had imagined exactly what I wanted but could not quite find it in reality. Mrs. Carolyn the owner, took the time to meet with me to help me make my dream dress happen. She was able to take two different pieces and make them into one dress for me! The dress was a dream and it fit me perfect! During the whole process each person was patient and very kind, I knew they cared so much about my big day and me loving my dress!
  • M
    Morgan Sent on 06/16/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    When I was searching for the perfect wedding dress, I went to numerous different bridal shops in the area. However, when I walked into the White Room, I knew immediately that this would be the place that I would find "the one." The staff helps you one-on-one and truly makes you feel so comfortable...like you are the most important person there! I was sooooo in love with these ladies and my experience there that I brought my Mother back to find her mother-of-the-bride dress too! They truly listen to what you want and are so experienced that they know EXACTLY how to make that happen. I can't say enough about this salon and the staff! I would give them over 5 stars if I could!

    The White Room Birmingham's reply:

    This makes our hearts smile! Thank you for your sweet and kind words - we love working with such sweet brides and their families! Send pictures when you have them :)!
  • A
    Anna C. Sent on 11/03/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    The White Room exceeded my expectations of a bridal boutique. I was excited and nervous when I was looking for a dress and they treated me with the upmost respect and gave me the royal treatment. I visited several bridal boutiques and The White Room, by far, had the best service and it was the most luxurious boutique out of all of them. Their service and hospitality was one of the reasons why I chose them. When I walked into the boutique I knew I was in the right place because they were professional, fashion-forward and I knew they meant business. They actually listened to what I wanted unlike other boutiques I had visited and this was a huge plus. Lastly, during my final fitting I almost fainted, literally. In the middle of my fitting my sugar dropped and I almost passed out. They brought me food and a drink to make me feel better and they rescheduled my fitting with no hesitation. They checked up on me afterward to make sure I was okay and they reassured me that I wasn't the first one to do this! I highly recommend The White Room. They are the best!!
  • L
    Lauren Sent on 10/28/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    The White Room gave me an experience that I will always remember! From when I walked in and told them what I wanted, they new exactly how to make the dress of my dreams come together. A few close friends of ours was the first to use Cathy and Carolyn and told us about their wonderful experience. My sister and sister-in-law found their dream dress here and even my mother has got her MOB dress (2) and MOG dress here. They have truly become part of our family! Whenever a friend gets engaged or a mom needs a dress for their daughter's or son's wedding, I recommend they go to The White Room, because I know they will not be disappointed!
  • A
    Anna Sent on 10/30/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Cathy and Carolyn will make you feel like a princess. I had been shopping for my wedding dress for every weekend for a month mostly in Atlanta. As a last minute decision, my mom and I decided to check out the boutiques in Birmingham. The White Room was my first appointment of the day. I knew immediately that I wanted to work with Cathy and Carolyn. We found my dress in that appointment, and I cancelled all of the other appointments I had for the day. When my dress came in there was a misunderstanding with the order. It came in the wrong color. Cathy got is figured out and reordered in no time! I wanted off the shoulder straps for the ceremony, and on the shoulder straps for the reception so that I could dance. Mrs. Carolyn engineered my dress so that I could have both. She made pivots for the straps and installed a hook and eye system so that they would not be too loose. Not only did Mrs. Carolyn do the alterations of my gown, but she also attached a comb to my grandmother's 60 year old veil so that I could wear it. She even replaced the elastic and added material to a really delicate silk and lace garter that my mother and grandmother wore so that I could wear it on my wedding day. There is no one I trust more than Mrs. Carolyn to work on my heirloom pieces. Her work is fantastic! I encourage anyone wedding and formal dress shopping to go to the White Room! The ladies here are amazing, and so are the gowns.
  • K
    Katherine Sent on 07/26/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    After visiting seven dress shops, the White Room was a dream come true! They are so professional and attentive, and they work hard to make sure that you will look absolutely stunning on your wedding day. Carolyn was a perfectionist about my dress, and she was willing to alter anything that even slightly bothered me. Her diligence meant the world to me and reinforced that I had purchased from the right place! You can look elsewhere if you must, but you cannot do better than the White Room!

    The White Room Birmingham's reply:

    We appreciate you so much. We thank you for putting your trust in us and love working with such sweet brides like yourself !!!!!
  • J
    Jennifer Sent on 12/12/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    The White Room made my wedding dreams come true. They were able to listen to my likes and dislikes in a dress and work in my budget to pick out a dress that was perfect for me. The experience was great from start to finish. I would do it all again if I could!
  • M
    Mary M. Sent on 05/17/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Cathy is an absolute dream to work with- I had such an amazing time with her! From the second I walked into the store I felt like something special was going to happen. She has a keen eye and was able to hone in on my style immediately. The dress I ended up purchasing was a pick of hers for me! She was great- helped put me into the gown, then stepped back and let me assess it in the mirror before saying anything. The process was so much fun and I truly felt like I was being treated like a celebrity. At the end of the appointment I wasn't quite ready to pull the trigger on the dress, so she told me to sleep on it and call her anytime once I made up my mind. Once I told her which dress I wanted, I went back in to choose a veil, and this is where she really shone. She pulled 3 different veils, all quite different, and allowed me to parade around the whole shop while I decided. All this to say that buying my dress and veil there was the best decision I ever made, everyone I interacted with was just absolutely lovely, and everytime I'm there I get a huge hug and really feel like family.
illustration stars

Are you interested?

Send a message