The White Room Birmingham Reviews

The White Room Birmingham

Birmingham, AL

5.0 out of 5 rating, 63 reviews

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5.0 out of 5 rating

5.0

Fantastic

63 reviews

Recommended by 99% of couples

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Quality of service
5 out of 5 rating
Average response time
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Professionalism
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Flexibility
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Jennifer Sent on 12/12/2016

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The White Room made my wedding dreams come true. They were able to listen to my likes and dislikes in a dress and work in my budget to pick out a dress that was perfect for me. The experience was great from start to finish. I would do it all again if I could!
Lacey Sent on 11/04/2013

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This was the first place I went and I fell in love with the first dress I tried on! They are one of the only vendors in the south that carry Amsale. I wore the Amsale Dahlia gown. They were so nice and fun to work with!! Great selection!
Elizabeth Sent on 07/09/2012

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The ladies of The White Room are beyond wonderful. Finding a dress was the most dreaded part of the wedding for me but Ms. Cathy and Mrs. Carolyn very so good to me and helped me find a beautiful dress. They are so professional and could answer all the questions I had. Ms. Cathy answered all my emails and calls timely and helped me pick the perfect dress and belt! I felt they went above and beyond what they would have to do to help me pick a dress. They made me and my mom feel so comfortable as we picked out our dresses. Mrs. Carolyn helped me get the perfect fit and I felt comfortable in my dress on my wedding day. I would recommend them to anyone wanting a fuss free dress buying experience! They are wonderful!

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User1524288 Sent on 01/31/2014

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Very pleased with the service I received from this company.
Anne Sent on 06/28/2017

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I live 3 hours away from Birmingham and was in town for a doctors appointment. I went to one other store and you had to have an appointment and they couldnt see me that day. I was on a time limit to get my dress ordered and in before my wedding in November and was starting to panic. So I started searching for my next stop and the White Room Bridal Salon was closest. I did not have an appointment but Ms. Kathy took me right in and started pulling dresses for me to try on! After 4 dresses I found the perfect dress! Ms. Kathy was so sweet and helpful. The dress was a show room dress and was not really for sale but it fit me so perfectly and Ms. Kathy knew I was on a time crunch she let me take it home!! It couldnt have been a better experience and I highly recommend buying your wedding dress from The White Room Bridal Salon!! They are the best!!
Amanda Sent on 11/05/2020

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Beautiful dresses!

The entire team at the White Room made wedding dress shopping so fun and personalized! I found the perfect dress, and they do all their own tailoring in house. My dress fit me perfectly, and it was exactly what I imagined. I highly recommend them!
Kara Sent on 06/30/2009

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They worked so well with me. We were able to do the measurements over the phone since I lived almost 4 hours away. So precise with the alterations that I only had to go for 1 fitting. Loved the dress!!!!
Bethany Sent on 06/15/2019

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Amazing, highly recommend

I had an amazing experience here. I had gone to two previous stores before I came here and those two were awful because every time I didn't like a dress it was made known that this frustrated them even though I was polite about it. So I was a bit nervous about going through the process again, but I needed a dress. Cathy was amazing. Her first words were "this is your dress, your day, it will not hurt my feelings in the slightest if you say you do not like the dress. Just say no and we will put it away." She never pressured me to like a dress, listened to my wishes, and found me my perfect dress! It was literally the first dress I tried on that she grabbed for me based off of my specifications. However, I did try on others after that but I already knew that the first dress I put on was the dress. After that they took measurements and ordered my dress! They alter the dress right there in shop and that is an amazing experience as well. They are so kind and made the experience a breeze instead of stressful. I appreciate them so much and they truly were a highlight of my wedding planning experience! So all I have to say is thank you so much and if you are still looking for a dress you will not regret going here!
Chrysta Sent on 06/06/2012

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Everything about the White Room was great! An outstanding mother- daughter duo who know the business very well! If you describe to them why you want, they can pull it off the racks almost immediately. Great selection of elegant and classy gowns!
Brittany Sent on 10/24/2013

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The women at The White Room were amazing. It was my 4th place trying on dresses and the service and selections were wonderful. Not only did I find the dress of my dreams but the service was exceptional and the alterations were perfect. Would recommend this bridal salon to anyone looking for their perfect gown!
Kari Sent on 01/26/2011

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The White Room has the best, most professional and knowledgable staff in Alabama. They helped me find the perfect dress for me and my mother. They were very flexible and honest when during our many appointements. They have the best selection of designer wedding gowns in Alabama.
Kelly Sent on 10/24/2017

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Amazing experience best people wonderful seamstress
Angela Sent on 06/18/2009

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The White Room could not have been professional, caring and understanding of my needs for my a day! Not only did I get my dress there, but the mother of the bride and mother of the groom, and the grandmother of the bride! Friendly is not even enough to describe the staff of The White Room, they are exceptional in all that do. I would recommend their boutique to anyone. They are not just a place where I bought my wedding dress, I consider to them to be a lifelong friend.

Angela Albano Marino
Allie Sent on 06/03/2019

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Amazing Experience, Highly Recommend

I have an exceptional experience at The White Room! Cathy was amazing to work with. She made me feel so comfortable and I trusted her immediately. The first dress I tried on was the winner!! After picking out my dress, I then worked with Carolyn on the alterations. She was wonderful to work with as well. I couldn't have asked for two women who understood my wants and needs more. They were a dream and I'd recommend any bride to go to The White Room!
User1344556 Sent on 09/24/2013

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I bought my dress at the White Room sample sale. The sales girl (Laura or Lauren maybe?) was SO sweet and helpful. She spent a lot of time with me even though I had just wandered in with no appointment. She even held the dress for me while I went to get my payment for her. I had a great experience.
Jessica Sent on 12/08/2014

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I am in LOVE with my dress, the ladies helped me and my mother pick out the most amazing Ines Di Santo Dress, that I was just in much love with on the day I bought it to the day I wore it! You will not be disappointed!
User541697 Sent on 05/24/2011

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Carolyn & Cathy at the White Room were great. I didn't want a big, poofy dress, and after listening to what I wanted, one of them pulled a perfect dress of the rack. I wouldn't have initially thought to try it on, but it suited my body type and personality. I got SOO many compliments on the dress. Everyone was saying how beautiful it was, how different it was, how it fit me so well. My most artistic friends said that it was one of the best wedding dresses she had ever seen. The dress was by Paloma Blanco, who makes classic & elegant gowns. Can't go wrong by starting your search at The White Room.
Meredith Sent on 09/10/2014

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I had THE BEST wedding dress experience thanks to Jessica, I couldn't have asked for a better person to help me find the dress of my dreams. Not only did she get exactly what I was looking for, but gave me the strength to go with the dress I truly loved when the others around me were leaning towards my 2nd choice. In the end, it really was the dress for me and I cannot thank her enough!
User875569 Sent on 07/24/2012

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We loved working with the White Room, and they helped me to find my perfect dress!
Amelia Sent on 09/19/2011

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Ms. Carolyn and Ms. Cathy were amazing to work with! Every dress appointment felt like I was celebrating my wedding day with family. They helped me find the perfect wedding dress, accessories, and shoes at my first dress appointment! They were my wedding day angels that helped me find the perfect wedding dress I would wear to marry my best friend!
Mary Sent on 05/17/2016

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Cathy is an absolute dream to work with- I had such an amazing time with her! From the second I walked into the store I felt like something special was going to happen. She has a keen eye and was able to hone in on my style immediately. The dress I ended up purchasing was a pick of hers for me! She was great- helped put me into the gown, then stepped back and let me assess it in the mirror before saying anything. The process was so much fun and I truly felt like I was being treated like a celebrity. At the end of the appointment I wasn't quite ready to pull the trigger on the dress, so she told me to sleep on it and call her anytime once I made up my mind. Once I told her which dress I wanted, I went back in to choose a veil, and this is where she really shone. She pulled 3 different veils, all quite different, and allowed me to parade around the whole shop while I decided. All this to say that buying my dress and veil there was the best decision I ever made, everyone I interacted with was just absolutely lovely, and everytime I'm there I get a huge hug and really feel like family.
Lana Sent on 06/10/2009

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I bought my wedding gown from the White Room. They are the BEST. The staff are so friendly and fun, and they make you feel so special. They carry gorgeous gowns, and they do the best altering in the state. Go to the White Room!
User2165091 Sent on 01/24/2015

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The White Room is by far the best place to shop for a dress in Birmingham. Miss Carolyn and Jessica are the sweetest people, and really worked on finding exactly what worked for me. I was nervous going into my appointment because my budget was only $500 more than their minimum dress cost, but we pulled over 20 dresses that were in budget and absolutely gorgeous. Because of Jessica's expertise knowledge about bridal fashion, I picked a dress that I never would have even tried on. Thank you so much to everyone at The White Room!
Amy Sent on 09/19/2011

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Exceptional service... these ladies (Ms. Carolyn & Cathy) know what they are doing. They have been in the business for a long time. You can definitely tell when passion is there, and these two have it without a doubt. I could not be more pleased and will always recommend The White Room.
Meighan Sent on 02/18/2014

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This mother/daughter team is beyond AMAZING! I'm from N.Alabama and I traveled 4 states looking for my dress. My last stop before coming to the White Room was "Bridals by Lori" I did find a dress I liked there…but the shopping experience was not what I wanted. They were very pushy, and was just trying to make a sale. As soon as I got out of the store, I looked for other stores that carried this designer, and the White Room came up. I phoned them immediately to ask about this dress.I ended up talking to them for at least 20 mins. They didn't have the exact dress I was looking for, but told me they had plenty from the designer. Then she mentioned an event they were having the next weekend…..a trunk show with the designer there! I made and appointment, and it was the best decision ever.

I cannot begin to explain the service I received. I just so happened to be the last appointment, and I had everyone's attention. The designer, Judd Waddell, came out immediately and started talking to me about my wants and my look that I was trying to achieve. I had his guidance, and well as the ladies of the White Room. They made that day very special for my mother and I. They kept me informed while my dress was getting made, and responded to all my e-mails and calls. My dress came in, and it was another great/special time during the process. And let me add, the dressing rooms here are amazing! They are very intimate, and that makes it so much better.

And Mother Carolyn does the alterations. Carolyn alterations are not only the best, but so is her pricing. And she is very knowledgeable when it comes to making any custom changes to the dress. And she does the best bustle I have ever seen! I could go on and on about the FAB ladies here at the White Room. If you want to find your dream dress, and have the best experience ever…….then come here. The only bad thing about this experience was picking my dress up and saying bye to Cathy and Carolyn!

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