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Weddings

The Westin Long Beach Reviews

The Westin Long Beach

The Westin Long Beach

Long Beach, CA
4.5 out of 5 rating, 4 Reviews
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Reviews

4.5 out of 5 rating
4.5 out of 5 rating
4 Reviews
90% recommend it
  • Quality of service
    4.4 out of 5 rating
  • Average response time
    4.8 out of 5 rating
  • Professionalism
    4.6 out of 5 rating
  • Value
    4.3 out of 5 rating
  • Flexibility
    4.4 out of 5 rating

Awards

4
Weddingwire
4.5/5 4 reviews
Google
4.2/5 2459 reviews
  • J
    Jen Sent on 12/17/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Karen Adams at the Westin, Long Beach was an absolute joy to work with. Everyone at the hotel was professional and made sure we had an amazing wedding. The banquet staff was amazing - they made sure we ate during our reception and went out of their way to ensure we had everything we needed. Karen is fantastic - she was always available via email or phone to answer our questions. She set aside ballrooms as a backup ceremony site in case of rain, she made sure there was water at our rehearsal, at the ceremony site and in the holding room - she thought of everything! We had a great wedding and reception at the Westin. There are so many perks of having your wedding there - they offer a complete package. They even have a contract with a great bakery - so your wedding cake is included in the banquet fee! Kathleen & Dean handled our room blocks and they were really helpful. Whether it was helping us determine how many rooms we needed or making sure we were able to check in early or handing out welcome gift bags to our guests, they are part of the incredible team there. If you are considering Long Beach for your wedding, take a look at the Westin. You'll have a professional team that will do everything to ensure you have a wonderful event. Not to mention, there is nothing better than getting into their Heavenly Bed at the end of the night!
  • C
    Cecilia Sent on 03/20/2011
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    The Westin provided accommodations for our guests, and they just did a phenomenal job in making sure everyone was comfortable and really enjoyed themselves. They made the stay for our guests spectacular. I would use the Westin again

    The Westin Long Beach's reply:

    Cecilia,

    Wonderful memories, outstanding service and joyous events are behind our spirit of service. Thank you for your gracious review and we are delighted everyone enjoyed their time with us.

    The Westin Wedding Team
  • Roses
    Saige Sent on 10/24/2017
    4.6 out of 5 rating
    • Quality of service
      4.5 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      4.5 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    Had my wedding block here. Meagan, Kathleen and Jessica were awesome! The fastest email responses ever. They were very accommodating and made the process easy for me and my guests. The hotel is beautiful and has a restaurant/bar, which was awesome for guests. Its a 5 minute walk to downtown. The suite was great for 2 families to get ready the morning of the wedding and all the other rooms were really nice.
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  • G
    Gennifer Sent on 05/29/2008
    3.3 out of 5 rating
    • Quality of service
      3.0 out of 5 rating
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      4.0 out of 5 rating
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      4.0 out of 5 rating
    • Value
      2.5 out of 5 rating
    • Flexibility
      3.0 out of 5 rating
    The venue is in a great area, a block from the beach, around the corner from down town and night life spots as well as other hotels. Plenty of places to eat....HOWEVER, the service was not what you expect for the price. The food was good, but overpriced. I changed event coordinators 3 times and had to re-explain everything. Unfortunately, the set up and seating arrangement got completely messed up since the newest coordinator didn't follow the instructions I provided and instead let her set up crew create the room how they wanted. Since the seating arrangements were not correct that created unexpected but unpleasant issues during the night. Nice place if you have a decent sized budget.

    The Westin Long Beach's reply:

    Gvega13,

    I'm sincerely sorry to hear of you 2007 experience. I'm delighted to say however, that our hotel has had a new and stable management team for years now.

    We are at your service and ready to surround you with the warmth of spectacular service which is Westin.

    The Westin Long Beach Wedding Team