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The Wedding Dresser Reviews

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Reviews

4.8 out of 5 rating
4.8 out of 5 rating
80 Reviews
97% recommend it
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Awards

80
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2014 Winner
WeddingWire Couples' Choice Awards 2012 Winner
WeddingWire Couples' Choice Awards 2011 Winner
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    Megan N. Sent on 04/25/2024
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    Perfect dress!

    Susan was able to take my family’s 75 year old heirloom dress and give it new life! She did an extraordinary job! She was able to clean the fabric and adjust it so that I could fit into it. It was so special to be able to wear my grandmother/mother’s dress on my wedding day. Thank you to Susan and your entire team for giving me something so special to wear!
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    Mady C. Sent on 02/11/2024
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    Best alterations team in New York!

    I can't recommend working with the wedding dresser team enough. They were so professional and knowledgable. They ensure my dress fit like a glove, and spent the time to get it right. If you are looking for someone to trust your wedding dress with, look no further!
  • Erica
    Erica N. Sent on 09/09/2023
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    Great alterations

    Susan and her team at the Wedding Dresser did a lovely job with alterations to my bridal gown (hemming, bustling, and straps). They also offered my expert guidance about cleaning, and I was able to try on accessories to help decide on my final look. My dress fit like a glove, and I was able to dance without hesitation - everything stayed secure. Thank you for helping make our wedding wonderful!
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  • Lydia
    Lydia H. Sent on 07/31/2023
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    Life saver to my wedding dress nightmare!

    Long story short, the bridal shop I ordered my dress from in Korea sent me the wrong bride’s dress (I’m a size 2 and they sent me a size 10) and had to put in a rush order with the designer to create a brand new dress for me. Less than a month before my wedding, I still didn’t have my wedding dress in hand.

    I was in full panic mode because I didn’t know 1) was my new dress going to arrive on time? 2) was my new dress going to fit me? 3) was my new dress going to require alterations? 4) would the alterations be completed in time?? There were so many unknowns.

    But thanks to my wedding planner’s recommendation, I found the Wedding Dresser, and reached out to Susan. Her response was “Yes, it’s totally possible for us to alter the dress for you on a shortened timeline. We got you” and I already felt a huge sense of relief.

    THANK GOD my new dress did arrive in time, 3 weeks before my wedding, and I was able to book an appt with the Wedding Dresser right away.

    And in exactly 2 weeks from my first appointment, Susan and her team made my dress fit me PERFECTLY.

    They worked their magic to make sure…
    - I can actually lift my arms up and hug my husband! LOL (Previously, I couldn’t lift my arms up beyond a few inches)
    - The length of the dress was perfect. (I didn’t bustle my dress but it required hemming in the front)
    - I could breathe in my dress without it suffocating me (The new dress did fit me, but I didn’t think I could stay in it for hours because it was so tight. They removed the inner corset and did some other things to add some extra breathing room for me and it was a lifesaver!)

    At every single appointment, I felt so well taken care of by everyone. Ashley, Gala, Tran, Filbert, and Susan were all so wonderful, and I appreciated how it felt like we were part of a team with one goal in mind: making me look & feel like the most beautiful bride ever.

    We actively brainstormed things together (e.g. should I pin the front crease of my dress? should I not? should I wear my hair down? or up? should I bustle my dress? or not?)

    I genuinely enjoyed spending time there because everyone is so wonderful.

    And honestly, I could not be more grateful to The Wedding Dresser for helping me wear my dream wedding dress on my special day.

    Thank you Susan and team!!❤️
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    Jennifer R. Sent on 12/26/2022
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    Beautiful Wedding Dress

    I had wanted to modernize my mother's 1970's wedding dress to wear to my November wedding. Susan exceeded all expectations and definitely brought my vision to life.
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    Talia Sent on 12/21/2022
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    Beautiful work

    Susan and her team did an absolutely fantastic job helping me reconstruct, restyle, and tailor my vintage wedding gown. I could not have been happier with the result.
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    Kamila J. Sent on 06/11/2021
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    Gem of a shop

    I’m so glad I found Susan and her team. I purchased an Oscar de la Renta Brandon wedding gown, which needed to be taken in. As the gown was expensive, I wanted someone experienced so I wouldn’t have to worry about the outcome. Susan and her team were just excellent. I had the initial contact with Susan through Zoom, where we discussed all the particulars, e.g. timing, cost, number of visits etc. Susan was extremely helpful, putting me at ease and answering all my questions. I think the price I paid for the alterations was fair, especially considering all the layers and the intricate lace. I had reminders for all my visits and was never left waiting.

    All the visits went according to plan and I left with a beautiful wedding gown, which fitted like a glove. Everyone at Susan’s shop was always very nice and helpful. I had such a nice experience, I have decided to come back during winter time with some of my vintage gowns.
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    Aliza Y. Sent on 11/23/2021
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    Fantabulous (Fantastic and Fabulous)

    Susan and her team were truly amazing and so easy to work with. I was wearing my grandmother's 65 year old dress and they knew exactly what to do so that it not only didn't fall apart, but also was more me (we changed the sleeves and added beading). My mom bought a brand new dress and brought it to Susan because we trusted her more than any other place. Beyond, beyond recommend!
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    Grace H. Sent on 06/16/2021
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    Thank you!

    When I first came to the Wedding Dresser, my dress did not fit at all. The team ended up redesigning the bodice of my dress so that it fit perfectly. I'm so grateful for their creativity and skill. Thank you Susan and Clara!
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    Madeleine J. Sent on 10/28/2019
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    Dress fit perfectly!

    I was very nervous about getting my wedding dress altered, as I needed the lace and beaded bodice tightened. The alterations were perfect — it fit like a glove and there was no sign that work had been done.
  • Jennifer
    Jennifer Sent on 11/08/2019
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    Hire susan!

    I was referred to Susan by one of my good friends, and she was worth every penny. I brought in a simple wedding gown that I needed altered and wanted to add a little something extra too, and we created the perfect overskirt that was exactly what I had in my head. She is patient, listens to your requests, and will do whatever she can to give you a perfect product. Keep Susan in mind for all of your alterations needs!
  • Aheli
    Aheli Sent on 11/23/2019
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    Great Experience

    Susan was incredible to work with. With each dress fitting, I felt more confident that I had chosen the right dress and the right person to make it fit spectacular. I had three dress fittings. The entire staff was extremely professional and responsive. I had to change one of the appointments at the last minute, and she was very flexible. The final result came out better than I could have ever imagined.
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    Melissa Sent on 09/23/2018
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    Amazing! My dress came out gorgeous!!!! Susan and her team and professional and warm. I had a wonderful experience
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    Olivia Sent on 10/11/2018
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    Susan did a beautiful job adjusting my dress. I came to her with a dress and topper that were several sizes too large and had a short amount of time. She was able to completely take apart the topper and put back together perfectly.
    The wedding dresser has very fair prices and provides a high quality and professional service. Highly recommend!
  • Tessa
    Tessa Sent on 11/16/2018
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    I am *so* happy I chose the TWD for my wedding dress alterations and all my styling needs for my big day!

    I am so thankful I went to the Wedding Dresser for my alterations and all my styling! Susan and her team were attentive, thorough and detailed. Susan is definitely an expert and she and her team exude professionalism and experience. My dress was the Cassia from BHLDN and was loaded with tulle - they helped guide me through a bustle that worked wonders and did not look unattractive as some bustles can! It looked beautiful and she altered the dress to perfection! The dress fit me like a glove and Susan was able to keep in tune with my weight loss leading up the wedding so that when the day came, I fit in perfectly. Everyone said my dress was a dream and I believe that is because the talented and experienced TWD team took care of my alterations. My dress had a ton of intricate and delicate beading and Susan and her team handled it with ease. Special shout out to Schuyler who was so nice and helpful - and obviously talented at what he does too! Now on to my accessories, I was feeling a bit lost about my belt and headpiece before meeting with Susan and her team. Isis was a dream in helping me choose the perfect ones. I wanted to see just about every single one in store and she was incredibly patient with me and my particular vision. :) I ended choosing a beautiful belt made in house (Soleil with ivory ribbon) and the perfect headpiece for my magical day. Tressa’s customer service was top notch and I was excited to come back for each fitting and then come to get my dress cleaned and preserved after the fact. I definitely recommend Susan and team for any bride who needs some TLC when it comes to her dress and styling for her big day! Thanks so much TWD!!!
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    Joetta Sent on 09/14/2018
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    I wore my mom's dress from her wedding. The dress fit me pretty well, but after sitting in my mom's closet for more than 20 years, it needed some work. It was a bit wrinkled and needed a good cleaning. Some things needed to be fixed and there were some minor alterations it needed. After 3 fittings with Susan, the dress fit me perfect like it was made for me! the dry cleaning got out stains from 20 years ago, and all the wrinkles were gone.
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    Elysia Sent on 05/28/2018
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    After 6 months of dress shopping at EVERY boutique in the NYC area, I amazingly found my dream dress at David’s Bridal! That said, it LOOKED like a couture piece from a much higher end store (a trumpet shape with all over beading and lace and buttons and ruffles on the skirt), and when I had first asked the seamstress at DB about alterations, she cocked her head to the side and said she’d never done that dress and started suggesting the weirdest looking bustle. NOPE. I knew I had to look elsewhere for my alterations on this particular dress. I’m so glad I did my research because Susan was AMAZING. I was instantly drawn to the fact that she has a costuming/theatre background (I’m a performer myself and if a wedding dress isn’t a “costume” I don’t know what is!) and I knew I’d be in good hands with her work. I was able to make an appointment on relatively short notice about 6 weeks out with Susan who was sweet and extremely professional and has an amazing eye for detail. She double checked and even redid the work of some of her assistants to make sure it was just right (again, my dress was super complicated) and explained each alteration she would be making for financial transparency. At my first appointment I was a bit nervous with all of the pinning and whatnot on such a fancy dress (she even convinced me not to wear Spanx because it added an extra layer of fabric that the dress might gather on to make bulges… who knew?!), but when I came in for my second fitting IT FIT LIKE A GLOVE. I already looked like a million bucks and I didn’t want to take it off. We adjusted the hem and straps a little bit more and added some cups, and by the time I left my third appointment it was absolutely perfect. A huge shoutout to her hardworking team as apparently the skirt was a particular beast to hem (again, scalloped ruffles), but it was GORGEOUS and I am still getting compliments on the dress (and how amazing I looked IN IT). Thank you Susan and everyone at the Wedding Dresser!
  • Crystal
    Crystal Sent on 04/07/2018
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    Lovvveeedddd the way my dress fit me! I was suppose to be married in Puerto Rico in November 2017, but didn't because of Hurricane Maria. I went for my first wedding fitting in September 2017, a few days after the hurricane. I didn't know if we were to still marry at that time. Susan was very understanding and said she would hold my dress until everything settle down. I ended up cancelling and rescheduling my wedding four months later in Brooklyn. Susan even gave me advice on where to look for a venue. She honored the prices from 2017 and still gave me my three dress fittings. I had lost 13 pounds and went down a few dress sizes. My dress was big on me and had to be taken in. Fast forward to my last fitting -My dress was perfect! I loved it. It fit me like a glove! Everyone at Wedding Dresser was professional and accommodating. I will have to come back and post my professional pictures and more details of my dress!
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    Jessica Sent on 04/27/2018
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    Susan and her team are amazing! From the minute I met her I knew I was in the right place. She listened to my ideas and offered her insight, ideas and suggestions and they were greatly appreciated and valued! Her entire team is amazing, professional and truly gifted at what they do! After our initial meeting- I had no doubts or concerns that I was in great hands and that my dress would be altered perfectly. Every appointment I went to was seamless and amazing and I was never rushed at any appointment. I am so glad to have found this amazing place and team... thank you!!!
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    Brynna Sent on 12/23/2017
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    Susan and her team did an amazing job modernizing my dress. It was my mother’s and she made me feel so comfortable and I knew the product would be great. She was able to update the dress while keeping it with the same major features. I could not be happier with the outcome!

    The Wedding Dresser's reply:

    Thank you for the lovely review Brynna! Restyling your vintage wedding gown was a fun journey! I was so pleased with the results changing the lining from pink to ivory and happy that we found a lace so close to the original vintage lace.
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    Sarna Sent on 11/29/2016
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    Susan Ruddie came to us through Gabriella bridal salon where we purchased the dress. Susan was incredible to work with. Very precise, detail oriented and expert in her alterations. She also ended up altering my rehearsal dinner dress for me. I highly recommend her.
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    Megan Sent on 11/05/2016
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    Schuyler was amazing! He came to the venue and, while we were having our hair and makeup done, steamed my dress, veil, sash, and all of our shawls. My dress had undergone a car ride from the midwest to NYC and was significantly wrinkled up until the morning of the wedding. By the time he had finished up, the dress was perfect. He also tied my sash with a gorgeous bow and helped me put on my veil. Throughout the entire experience, Schuyler was warm, helpful, and incredibly detail-oriented. I am so happy he was there!
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    Caroline Sent on 03/31/2017
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    I decided to use Susan and her team based in part on online reviews, so let me advise the next round of brides: hire them! I had a lovely experience getting fitting and alterations here with a sample dress I bought online for 50% off. No pressure to do anything I didn't want, which can be a relief in the upselling world of wedding dress shopping. Susan, Schuyler, Tressa, and everyone else were friendly and relaxed. My wedding dress looked beautiful and felt comfortable-- you're in excellent hands with these guys.
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    Sarah Sent on 10/13/2016
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    I decided to try out Susan based on all the glowing reviews I'm so glad I did! Her space is a little bit unconventional - not a storefront, but inside a residential Brooklyn apartment building. That's part of its charm. When you walk in for your first fitting, you see the many accessories she has for sale along the wall - many pieces that have a vintage look. Her lovely assistant Tressa helps you get in and out of the gown, and Susan gives careful consideration to your dress and your needs. My dress has a chiffon overlay on top of beautiful lace, and she designed my bustle to allow the lace to peak through in the back - a really unique, personal touch that looked BEAUTIFUL. She made a video on how to fasten the bustle that was very helpful to my Maid of Honor on the Day-Of. One little snag I hit was that I left my wedding shoes at her apartment during my final fitting and I only realized the day before the wedding! Susan was kind enough to offer to courier the shoes to the hotel I was getting ready the next day. I was nervous, but when I got to the hotel, sure enough, they were there waiting for me with the concierge. Now THAT'S service!

    Susan has a kind and gentle way that makes working with her really a pleasure. She did a flawless job on my couture gown, and I have to say, I'm sad I have no more excuses to go see her! One last note of recommendation - I opted for 2 hours of their "Dressing Service" on my wedding day, which was FANTASTIC. I originally booked it because I simply needed someone to steam my dress, but it turned out the person they sent was a professional Fashion Stylist named Stacie. Stacie arrived at my hotel to steam my dress, advise on where to fasten an heirloom broach to my dress; then she came with me to the venue to "fluff" me for the Pro photos. She and my photographer got along great, and I have to say they were really a dream team! So if you're on the fence about the Dressing Service - don't hesitate, it's worth it.

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    Amie Sent on 08/28/2016
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    An all-around great experience working with Susan and her team! I had purchased my wedding gown online and needed a few alterations. Booking appointments was easy and the fittings went smoothly. My dress was done in just 2 quick appointments about a month before my wedding day. Thank you for making the dress look as if it were made specifically for me!
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