The Waterview Reviews

Reviews
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4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
196 reviews
96% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
196












+72
User photos

Weddingwire
4.8/5
196 reviews
Google
4.7/5
472 reviews
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Featured
Ava M. Sent on 03/22/20225 out of 5 rating-
Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Look no further!
Words can’t describe how grateful we are for our coordinator Taylor and the entire Waterview team! Our February wedding day felt stress-free and we were able to be present and enjoy each moment. We know there must have been things that went “wrong” but we did not see any of it, which is a testament to the team’s ability and commitment to us. They truly made us feel so special and supported!
Our guests and vendors had so many compliments, like “it’s the most beautiful wedding venue I’ve ever been to!” and “the best cocktail hour apps ever!” (Clear favorite was the jerk steak passed app!). Guests were so impressed that the 2 bartenders were able to handle the entire group with no lines. The Waterview truly lives up to their years of positive reviews!Words can’t describe how grateful we are for our coordinator Taylor and the entire Waterview team! Our February wedding day felt stress-free and we were able to be present and enjoy each moment. We know there must have been things that went “wrong” but we did not see any of it, which is a testament to the team’s ability and commitment to us. They truly made us feel so special and supported!
Our guests and vendors had so many compliments, like “it’s the most beautiful wedding venue I’ve ever been to!” and “the best cocktail hour apps ever!” (Clear favorite was the jerk steak passed app!). Guests were so impressed that the 2 bartenders were able to handle the entire group with no lines. The Waterview truly lives up to their years of positive reviews! -
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Tiana Sent on 11/10/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Zero Regrets
The Waterview team is the BEST. From the start, their number one priority was always making us happy. They were so flexible and worked with everything we asked of them. I had A LOT of questions and our coordinator Kat was always very fast and detailed with her responses.
We had our wedding the week after the terrible storm that hit Monroe. The sinkhole made it impossible to have the ceremony where it was originally intended. At first I was devastated but it ended up being a blessing in disguise. I HIGHLY recommend a ceremony in front of their fountain. I was absolutely blown away by how it was decorated, it felt like a fairytale. Everyone told us how great their food and cake was and we even went home with a bunch of leftovers.
Beyond reasonable pricing, good food, good staff, and a perfect wedding!!!The Waterview team is the BEST. From the start, their number one priority was always making us happy. They were so flexible and worked with everything we asked of them. I had A LOT of questions and our coordinator Kat was always very fast and detailed with her responses.
We had our wedding the week after the terrible storm that hit Monroe. The sinkhole made it impossible to have the ceremony where it was originally intended. At first I was devastated but it ended up being a blessing in disguise. I HIGHLY recommend a ceremony in front of their fountain. I was absolutely blown away by how it was decorated, it felt like a fairytale. Everyone told us how great their food and cake was and we even went home with a bunch of leftovers.
Beyond reasonable pricing, good food, good staff, and a perfect wedding!!!-
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+3 photos
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Quality of service
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Greg Sent on 09/04/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Kristina and Greg Campbell wedding.
Zuleika and staff truly went above and beyond. 0 complaints whatsoever, our wedding day went smooth as possible.
Would get married there again and again.Zuleika and staff truly went above and beyond. 0 complaints whatsoever, our wedding day went smooth as possible.
Would get married there again and again. -
Quality of service
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Stephanie Sent on 02/20/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing venue
My daughter's wedding/reception at The Waterview 2/2024 was amazing! The venue itself is so beautiful. Due to good weather we were even able to take advantage of their gorgeous grounds to take outside pictures. The food was upscale and so delicious. Our guests were so impressed with the quantity and quality of all of the food. All of the staff were very friendly and professional. Kate was our wedding coordinator and she helped us plan a beautiful day. I highly recommend this venue!My daughter's wedding/reception at The Waterview 2/2024 was amazing! The venue itself is so beautiful. Due to good weather we were even able to take advantage of their gorgeous grounds to take outside pictures. The food was upscale and so delicious. Our guests were so impressed with the quantity and quality of all of the food. All of the staff were very friendly and professional. Kate was our wedding coordinator and she helped us plan a beautiful day. I highly recommend this venue! -
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Therese Sent on 12/01/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Everything We Wanted For Our Wedding
The food to the beautiful scenery it was everything I wanted and wished for. Our wedding was perfect picked the best venue.The food to the beautiful scenery it was everything I wanted and wished for. Our wedding was perfect picked the best venue. -
Quality of service
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Olga Sent on 08/09/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
A magical day
Guests could not stop talking about the quality and quantity of food at the cocktail hour and how beautiful and elegant the grounds and ballroom were.Guests could not stop talking about the quality and quantity of food at the cocktail hour and how beautiful and elegant the grounds and ballroom were. -
Quality of service
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Nakia Sent on 08/04/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The Waterview is “The Place”
The Waterview - What an amazing venue!!
This venue was truly the best bridal friendly venue we found. From the moment we saw the venue we knew this was the place, it’s scenic beauty, openness, and seclusion was exactly what we were looking for. The Waterview staff confirmed our initial thoughts, as they were super friendly and pleasant. It was refreshing to have venue that displayed and delivered honest and transparent packages about what we can expect and what they would deliver. They never tried to upsell things we didn’t need or want, rather they listened to our vision and made it happen. Zuleika was our coordinator, and we couldn’t be any more grateful for her commitment and thoughtfulness to ensure our wedding was spectacular. During the process of planning (our numerous calls, emails, indecisiveness/uncertainty), we felt catered to as if we were the only wedding party Zuleika was taking care of. Zuleika and her team, never disappointed us but instead reassured us and kept the bride (me) calm. The level of attentiveness we received was consistent throughout the process, from day 1 we were assured we’d be able to integrate and enjoy our favorite Jamaican restaurant’s cuisine into our cocktail hour, to making sure the details of my vision/decor for the ceremony and reception we’re carried out, to ensuring we captured the sparkler send off before our photographer’s contract time ended. Right before the ceremony, a minor detail was out of place and Zuleika made sure it was corrected prior to the start of the ceremony. In addition, they worked with us to setup and break down decor items and it was neatly packed for next day pickup.
By far, we were beyond blessed to have the Waterview as the venue our wedding. While there are a lot of venues out there, the Waterview is truly a top notice venue that’s easy to work with and has the best staff. Our guests (200+) have not stopped talking about our wedding. Our guest traveled from near and far (Canada, Florida, Jamaica, New York, Seattle, Houston) and raved about the beautiful views (lake and garden views), the food selection(s)/quality/taste, and staff’s genuine interest to ensure all guest were comfortable. Zuleika and her team even opened up the inside venue to several guests who arrived extra early so they didn’t wait outside in the heat. The natural beauty of the venue sitting on the water of Lake Zoar combined with the inside elegant charm is unmatched. Their ability to manage larger weddings seamlessly is phenomenal. The WATERVIEW is “THE PLACE!”
A huge thank you The Waterview, Zuleika, and the whole Waterview staff team!The Waterview - What an amazing venue!!
This venue was truly the best bridal friendly venue we found. From the moment we saw the venue we knew this was the place, it’s scenic beauty, openness, and seclusion was exactly what we were looking for. The Waterview staff confirmed our initial thoughts, as they were super friendly and pleasant. It was refreshing to have venue that displayed and delivered honest and transparent packages about what we can expect and what they would deliver. They never tried to upsell things we didn’t need or want, rather they listened to our vision and made it happen. Zuleika was our coordinator, and we couldn’t be any more grateful for her commitment and thoughtfulness to ensure our wedding was spectacular. During the process of planning (our numerous calls, emails, indecisiveness/uncertainty), we felt catered to as if we were the only wedding party Zuleika was taking care of. Zuleika and her team, never disappointed us but instead reassured us and kept the bride (me) calm. The level of attentiveness we received was consistent throughout the process, from day 1 we were assured we’d be able to integrate and enjoy our favorite Jamaican restaurant’s cuisine into our cocktail hour, to making sure the details of my vision/decor for the ceremony and reception we’re carried out, to ensuring we captured the sparkler send off before our photographer’s contract time ended. Right before the ceremony, a minor detail was out of place and Zuleika made sure it was corrected prior to the start of the ceremony. In addition, they worked with us to setup and break down decor items and it was neatly packed for next day pickup.
By far, we were beyond blessed to have the Waterview as the venue our wedding. While there are a lot of venues out there, the Waterview is truly a top notice venue that’s easy to work with and has the best staff. Our guests (200+) have not stopped talking about our wedding. Our guest traveled from near and far (Canada, Florida, Jamaica, New York, Seattle, Houston) and raved about the beautiful views (lake and garden views), the food selection(s)/quality/taste, and staff’s genuine interest to ensure all guest were comfortable. Zuleika and her team even opened up the inside venue to several guests who arrived extra early so they didn’t wait outside in the heat. The natural beauty of the venue sitting on the water of Lake Zoar combined with the inside elegant charm is unmatched. Their ability to manage larger weddings seamlessly is phenomenal. The WATERVIEW is “THE PLACE!”
A huge thank you The Waterview, Zuleika, and the whole Waterview staff team!-
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+3 photos
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Quality of service
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Megan Sent on 08/02/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Quality Venue
We had a truly wonderful experience with The Waterview. Service was great, they were very accommodating, food was outstanding, and the venue was beautiful! Highly recommend.We had a truly wonderful experience with The Waterview. Service was great, they were very accommodating, food was outstanding, and the venue was beautiful! Highly recommend. -
Quality of service
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Carrie Sent on 07/16/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Exceptional
The team was amazing at the Waterview! Kat was particularly excellent and so kind. It rained the morning of the wedding and the outdoor garden flooded. The staff swept the water out to the drain so that we could have it outside. I am so grateful to our wedding planner for finding that venue for us.The team was amazing at the Waterview! Kat was particularly excellent and so kind. It rained the morning of the wedding and the outdoor garden flooded. The staff swept the water out to the drain so that we could have it outside. I am so grateful to our wedding planner for finding that venue for us.-
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+2 photos
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7F0871085Cb3A34C4B02428E49B07Cd77E0231F4 Sent on 07/15/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great experience!
We had a great time at the waterview! We loved their showcases! We loved the food and cake at our wedding. they were very easy and fun to work with. Our guests are still talking about how pretty the venue was! The East patio is amazing!We had a great time at the waterview! We loved their showcases! We loved the food and cake at our wedding. they were very easy and fun to work with. Our guests are still talking about how pretty the venue was! The East patio is amazing!-
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+4 photos
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Quality of service
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Lisa Sent on 04/10/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Perfection.
I have actually lived down the road from the Waterview since it opened but never imagined id get married there. It seems so grand and out of my reach.
But I was told by my siblings who had worked for the Waterview and by multiple other people that I would love it. So we made an appointment to meet with April.
Not only were we blown away by the venue but how affordable it was. We picked a Friday in the Winter so was off season.
April was great to set everything up so when Kat took over it was seamless.
I couldn’t count how many emails Kat had to answer from me but she always did without fail.
The day of my bridal attendants were angels and the guests loved the food and venue space.
The amount of care we felt from the team was astounding and we couldn’t have asked for more.
Thank you so much for such a memorable day! ❤️❤️❤️I have actually lived down the road from the Waterview since it opened but never imagined id get married there. It seems so grand and out of my reach.
But I was told by my siblings who had worked for the Waterview and by multiple other people that I would love it. So we made an appointment to meet with April.
Not only were we blown away by the venue but how affordable it was. We picked a Friday in the Winter so was off season.
April was great to set everything up so when Kat took over it was seamless.
I couldn’t count how many emails Kat had to answer from me but she always did without fail.
The day of my bridal attendants were angels and the guests loved the food and venue space.
The amount of care we felt from the team was astounding and we couldn’t have asked for more.
Thank you so much for such a memorable day! ❤️❤️❤️-
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+5 photos
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Quality of service
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Kaitlyn Sent on 04/03/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing Venue
What an awesome venue! From the start of planning to the day of the wedding, everything was perfect! Our coordinator was awesome, as well as every single person who helped! The venue itself was absolutely stunning - water views, ballroom and bridal suite. They made our daughter’s day perfect! If you're looking for your perfect wedding - this is the place!What an awesome venue! From the start of planning to the day of the wedding, everything was perfect! Our coordinator was awesome, as well as every single person who helped! The venue itself was absolutely stunning - water views, ballroom and bridal suite. They made our daughter’s day perfect! If you're looking for your perfect wedding - this is the place! -
Quality of service
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Karina Sent on 03/12/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing venue, great staff/team, fairytale wedding!!
My wedding was early June 2022. I fell in love with the west side outdoor ceremony space. We did an outdoor ceremony, and indoor reception. And honestly it was perfect. The team was great, extremely responsive especially during such a crazy, unsure time, coming fresh out of the pandemic. They were very accommodating and pretty easy to work with. The best part was during my ceremony a family of geese waddled by and it was perfect. My only tip would be girls, if you’re using a cathedral train veil… either test it out before hand or use a runner!!!My wedding was early June 2022. I fell in love with the west side outdoor ceremony space. We did an outdoor ceremony, and indoor reception. And honestly it was perfect. The team was great, extremely responsive especially during such a crazy, unsure time, coming fresh out of the pandemic. They were very accommodating and pretty easy to work with. The best part was during my ceremony a family of geese waddled by and it was perfect. My only tip would be girls, if you’re using a cathedral train veil… either test it out before hand or use a runner!!!-
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+8 photos
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Quality of service
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Jessica Sent on 01/05/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Top Notch!
I couldn't recommend a more perfect venue for my NYE wedding. Taylor or team took such good care of my guests throughout the night - the boxed up dinners for guests who needed to leave early, added dessert and late night stations last minute, made the most amazing birthday cake for my father-in-law and the list goes on. I'm so grateful for their monumental role in making my special night so magical!I couldn't recommend a more perfect venue for my NYE wedding. Taylor or team took such good care of my guests throughout the night - the boxed up dinners for guests who needed to leave early, added dessert and late night stations last minute, made the most amazing birthday cake for my father-in-law and the list goes on. I'm so grateful for their monumental role in making my special night so magical! -
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Meghan Sent on 12/11/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
#1 Wedding venue
The attention to detail and care for their clients is top notch. Best wedding decision we made!The attention to detail and care for their clients is top notch. Best wedding decision we made! -
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Elyssa Sent on 11/04/20224.6 out of 5 rating
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Quality of service 4 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 5 out of 5 rating
A wedding planner save!
The Waterviews true gem is there Wedding Planner staff. We spoke to a couple of their wedding planners for different reasons, but a true star was our wedding planner Kat. She’s the main reason we had a positive experience and felt truly cared about by the Waterview. Don’t get me wrong though, the place is beautiful and what you get for what you pay for is for the most part pretty solid! However, Kat made sure our whole experience was helped since we had huge issues with our photographer and DJ. She was running all over the place to try and deal with them but at the same time also deal with the slight issues that unfortunately happen in this business. Since the catering company they use is seperate they had communication issues all night, but the Waterview and Kat after the Wedding immediately felt terrible and fixed it with us and that’s also shows great integrity on their part and another reason we recommend them. Everyone has bad days! These are people who do care about your day and go out of their way to make you feel special. :)The Waterviews true gem is there Wedding Planner staff. We spoke to a couple of their wedding planners for different reasons, but a true star was our wedding planner Kat. She’s the main reason we had a positive experience and felt truly cared about by the Waterview. Don’t get me wrong though, the place is beautiful and what you get for what you pay for is for the most part pretty solid! However, Kat made sure our whole experience was helped since we had huge issues with our photographer and DJ. She was running all over the place to try and deal with them but at the same time also deal with the slight issues that unfortunately happen in this business. Since the catering company they use is seperate they had communication issues all night, but the Waterview and Kat after the Wedding immediately felt terrible and fixed it with us and that’s also shows great integrity on their part and another reason we recommend them. Everyone has bad days! These are people who do care about your day and go out of their way to make you feel special. :) -
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Jessica Sent on 11/02/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The perfect wedding venue!
Everything about the Waterview was exactly what we wanted. The entire staff were true professionals and knew exactly how to get us ready for our special day, We didn't need to worry about a thing. The Beautiful Lake Zoar was breathtaking. The food and cake were delicious and we couldn't have asked for a bedding wedding. Thankyou to everyone involved!!!Everything about the Waterview was exactly what we wanted. The entire staff were true professionals and knew exactly how to get us ready for our special day, We didn't need to worry about a thing. The Beautiful Lake Zoar was breathtaking. The food and cake were delicious and we couldn't have asked for a bedding wedding. Thankyou to everyone involved!!! -
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Rachel Sent on 11/01/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Dream wedding
The waterview exceeded our expectations of a dream wedding! We got married 9.10 on the west side. From the moment we toured the venue to our wedding day, everyone at the venue was so helpful and nice. Thank you Taylor, our coordinator, for answering any question I had and for you and our attendants helping our wedding day go smoothly. All of our guests had nothing but great things to say about all the food, the bartender Kenny, and the venue in general. I would highly recommend choosing the waterview for both your ceremony and reception!The waterview exceeded our expectations of a dream wedding! We got married 9.10 on the west side. From the moment we toured the venue to our wedding day, everyone at the venue was so helpful and nice. Thank you Taylor, our coordinator, for answering any question I had and for you and our attendants helping our wedding day go smoothly. All of our guests had nothing but great things to say about all the food, the bartender Kenny, and the venue in general. I would highly recommend choosing the waterview for both your ceremony and reception! -
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Deepak Sent on 08/30/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Stunning Venue with Great People
We had our hybrid South Asian ceremony at The Waterview and they were excellent and took the time to understand all the nuances. The venue was stunning, our wedding coordinator (Taylor) was so helpful, sweet and a star. Everyone raved about the food and how well organized everything was. Thank you team Waterview!We had our hybrid South Asian ceremony at The Waterview and they were excellent and took the time to understand all the nuances. The venue was stunning, our wedding coordinator (Taylor) was so helpful, sweet and a star. Everyone raved about the food and how well organized everything was. Thank you team Waterview! -
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Stacey Sent on 07/12/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Above and beyond my dreams
The Waterview venue and Team made our wedding a dream come true! We were married on a Thursday and enjoyed every moment! The food was amazing, they decorated the venue exactly how we envisioned. Taylor made life full of ease! If any issues came up she took care of them. I was able to relax and enjoy the wedding. From being enthusiastic, sharing ideas and details to making sure that everything was packed up after. No detail was spared and I am so grateful for everything ! We loved it !The Waterview venue and Team made our wedding a dream come true! We were married on a Thursday and enjoyed every moment! The food was amazing, they decorated the venue exactly how we envisioned. Taylor made life full of ease! If any issues came up she took care of them. I was able to relax and enjoy the wedding. From being enthusiastic, sharing ideas and details to making sure that everything was packed up after. No detail was spared and I am so grateful for everything ! We loved it ! -
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Tatiana Sent on 06/21/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The best venue ever !
I always knew I wanted to have our wedding at the waterview and we are both so glad that we did. They did an amazing job! Our wedding guests loved the venue, loved the bar, loved the dance floor, loved the food! We had a really big wedding over 250 guests and the staff did a fantastic job ensuring everyone had a great time !
I can’t thank our coordinator Kat enough for everything she did for us! She went above and beyond to ensure everything went just how we wanted! I highly recommend this venue to anyone getting marriedI always knew I wanted to have our wedding at the waterview and we are both so glad that we did. They did an amazing job! Our wedding guests loved the venue, loved the bar, loved the dance floor, loved the food! We had a really big wedding over 250 guests and the staff did a fantastic job ensuring everyone had a great time !
I can’t thank our coordinator Kat enough for everything she did for us! She went above and beyond to ensure everything went just how we wanted! I highly recommend this venue to anyone getting married -
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Christina Sent on 04/26/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Absolutely Incredible
We cannot thank The Waterview enough for creating an amazing wedding reception for us. From the moment we walked in the door, they made planning so easy. To say that our wedding reception was flawless would be an understatement. The Waterview was so incredibly professional and put great care into the details. Our coordinator worked so closely with all of our vendors to ensure that the entire event went without a hitch. The food was incredible, and easily better than fine dining restaurants we've been to. The Waterview offers so many fun options when it comes to food, and the ones we chose absolutely wowed our guests. The Viennese table was gorgeous, and was a fun focal point for guests. The facility and grounds are beautifully kept. We cant thank The Waterview enough for the truly perfect day they gave us!
We cannot thank The Waterview enough for creating an amazing wedding reception for us. From the moment we walked in the door, they made planning so easy. To say that our wedding reception was flawless would be an understatement. The Waterview was so incredibly professional and put great care into the details. Our coordinator worked so closely with all of our vendors to ensure that the entire event went without a hitch. The food was incredible, and easily better than fine dining restaurants we've been to. The Waterview offers so many fun options when it comes to food, and the ones we chose absolutely wowed our guests. The Viennese table was gorgeous, and was a fun focal point for guests. The facility and grounds are beautifully kept. We cant thank The Waterview enough for the truly perfect day they gave us!
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Carly Sent on 01/29/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Worth The Wait!
Our wedding at The Waterview was basically a 2 year process having booked everything in late spring/ early summer 2019 for a June 2020 wedding that had to be postponed to June 2021 due to the pandemic. Everything had basically been planned already for our 2020 wedding before the need to postpone. We'd experienced the food and cake tastings and all the details were pretty much sorted thanks to April and Colin for being so communicative and accommodating. Making the decision to postpone was so heartbreaking because at the start of the pandemic no one knew what was going on or how long it would take to congregate safely again. April was one of the only people left in the office at that point, and she made it so easy to push our wedding out to the same exact weekend a year later. (We were also super lucky that all of our vendors were also available for the new date.) When The Waterview finally reopened and we were in the all clear to resume planning, we picked right back up with Colin where we'd left off. He was there to answer any questions we had, especially ones regarding the health and safety of our family and friends and The Waterview staff. The Waterview was with us every step of the way. They made everything very clear (payment due dates, how and when to drop off personal items for the wedding, the rehearsal, coordinating vendors, etc.) Our ceremony was in the West Side Garden which was so beautiful. It was important to us to be outdoors, especially near the water, and the pergola, garden, and fountains made it like a dream come true. The cocktail hour and reception in the West Side Ballroom which had huge bay windows brought all the beauty of the outdoors inside. Our guests loved the food and the space. Having looked at wedding venues outside of Connecticut, our eyes really opened to find that there are many venues where EVERYTHING is a la carte. It made things soooo easy to find a space as beautiful as The Waterview where everything is included: tables, chairs, linen, cocktail hour, multi-course dinner (by the way, everyone thought the Asian Short Rib Salad was the main course!...nope, more food was coming!), open bar, wedding cake, bridal suite, wedding coordinator, bridal attendants, and more! They were also there to accommodate dietary restrictions and other personal needs for some of our guests. At the end of the night, they helped us gather our belongings and pack everything up including much leftover food. Colin kept things running on schedule and checked in with my husband and I throughout the event to make sure we were okay. It was a night to remember and the entire experience was more than we could have ever asked for!Our wedding at The Waterview was basically a 2 year process having booked everything in late spring/ early summer 2019 for a June 2020 wedding that had to be postponed to June 2021 due to the pandemic. Everything had basically been planned already for our 2020 wedding before the need to postpone. We'd experienced the food and cake tastings and all the details were pretty much sorted thanks to April and Colin for being so communicative and accommodating. Making the decision to postpone was so heartbreaking because at the start of the pandemic no one knew what was going on or how long it would take to congregate safely again. April was one of the only people left in the office at that point, and she made it so easy to push our wedding out to the same exact weekend a year later. (We were also super lucky that all of our vendors were also available for the new date.) When The Waterview finally reopened and we were in the all clear to resume planning, we picked right back up with Colin where we'd left off. He was there to answer any questions we had, especially ones regarding the health and safety of our family and friends and The Waterview staff. The Waterview was with us every step of the way. They made everything very clear (payment due dates, how and when to drop off personal items for the wedding, the rehearsal, coordinating vendors, etc.) Our ceremony was in the West Side Garden which was so beautiful. It was important to us to be outdoors, especially near the water, and the pergola, garden, and fountains made it like a dream come true. The cocktail hour and reception in the West Side Ballroom which had huge bay windows brought all the beauty of the outdoors inside. Our guests loved the food and the space. Having looked at wedding venues outside of Connecticut, our eyes really opened to find that there are many venues where EVERYTHING is a la carte. It made things soooo easy to find a space as beautiful as The Waterview where everything is included: tables, chairs, linen, cocktail hour, multi-course dinner (by the way, everyone thought the Asian Short Rib Salad was the main course!...nope, more food was coming!), open bar, wedding cake, bridal suite, wedding coordinator, bridal attendants, and more! They were also there to accommodate dietary restrictions and other personal needs for some of our guests. At the end of the night, they helped us gather our belongings and pack everything up including much leftover food. Colin kept things running on schedule and checked in with my husband and I throughout the event to make sure we were okay. It was a night to remember and the entire experience was more than we could have ever asked for! -
Quality of service
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F8Dd167F51E3Fcd2De92028Be7Da0B06C26735D6 Sent on 01/14/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Exceeded all expectations!
The Waterview was an absolutely amazing venue for our wedding. From start to finish, they exceeded all expectations! In terms of the actual facility, the grounds are gorgeous, the facility is beautiful and kept in excellent condition, and the location and views are perfect! The planning process was very straightforward and everything was very clearly outlined. They are very transparent with their pricing and what is included, and never tried to push or sell us anything additional or had any hidden fees, which I know a lot of places try to do. The wedding package includes SO MUCH food — and the food is phenomenal! Our guests talked so highly of the food — many of them were blown away by how excellent the food was! Kat was our wedding coordinator and I cannot speak more highly of her! She is laid back but professional, knowledgable, and so helpful. She never got tired of me emailing her 100 questions and was able to answer all of them and accommodate a few special requests we had. She is absolutely amazing to work with and made our wedding day perfect! HIGHLY RECOMMEND!The Waterview was an absolutely amazing venue for our wedding. From start to finish, they exceeded all expectations! In terms of the actual facility, the grounds are gorgeous, the facility is beautiful and kept in excellent condition, and the location and views are perfect! The planning process was very straightforward and everything was very clearly outlined. They are very transparent with their pricing and what is included, and never tried to push or sell us anything additional or had any hidden fees, which I know a lot of places try to do. The wedding package includes SO MUCH food — and the food is phenomenal! Our guests talked so highly of the food — many of them were blown away by how excellent the food was! Kat was our wedding coordinator and I cannot speak more highly of her! She is laid back but professional, knowledgable, and so helpful. She never got tired of me emailing her 100 questions and was able to answer all of them and accommodate a few special requests we had. She is absolutely amazing to work with and made our wedding day perfect! HIGHLY RECOMMEND! -
Quality of service
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Cassidy Sent on 11/21/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The best venue out there in CT
In 2019, my husband and I got married there and everything was perfect. April and Colin went above and beyond to make our wedding exactly what we wanted within our budget. A year later we needed to find a venue to hold a charity military ball and decided to go back to the Waterview. They AGAIN exceeded our expectations on all levels. The food, staff, professionalism, drinks and attentiveness of the coordinators (April and Kat) were incredible! Our guests are still raving about the venue and food so we decided to book the Waterview for the military ball next year! Thank you to the Waterview, Colin, April and Kat for everything you do to make each event perfect! We can't wait to work with you again in 2022!!In 2019, my husband and I got married there and everything was perfect. April and Colin went above and beyond to make our wedding exactly what we wanted within our budget. A year later we needed to find a venue to hold a charity military ball and decided to go back to the Waterview. They AGAIN exceeded our expectations on all levels. The food, staff, professionalism, drinks and attentiveness of the coordinators (April and Kat) were incredible! Our guests are still raving about the venue and food so we decided to book the Waterview for the military ball next year! Thank you to the Waterview, Colin, April and Kat for everything you do to make each event perfect! We can't wait to work with you again in 2022!! -
Quality of service
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