The Vault Reviews
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4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
22 reviews
96% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
22
+10
User photos
Weddingwire
4.8/5
22 reviews
Google
4.7/5
200 reviews
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Mario T. Sent on 10/16/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Made our Wedding as easy as possible
Norma and the rest of the team did a great job keeping us at ease that everything was being handled. The venue was gorgeous, was expertly flipped from Ceremony to reception, and all of our guests commented on how amazing everything wasNorma and the rest of the team did a great job keeping us at ease that everything was being handled. The venue was gorgeous, was expertly flipped from Ceremony to reception, and all of our guests commented on how amazing everything was -
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Gabriela G. Sent on 04/18/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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The most amazing and beautiful wedding!
I felt in love with this venue the min I saw it… James is who I first met and he was so kind and helpful I knew working with his team it will be awesome. Norma and Al helped with the entire wedding and they were amazing. So accommodating with all of our needs. The pictures came out beautiful and all of our guest had an amazing time.I felt in love with this venue the min I saw it… James is who I first met and he was so kind and helpful I knew working with his team it will be awesome. Norma and Al helped with the entire wedding and they were amazing. So accommodating with all of our needs. The pictures came out beautiful and all of our guest had an amazing time.-
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+10 photos
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Attiya H. Sent on 03/17/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Classy & Elegant Venue
We had booked this venue for our "Sangeet" night as a traditional Indian dance event that happens for the day before the wedding. I honestly cannot speak more highly of a venue in the Tampa Bay area. I wanted a venue that was chic, in a nice location of town, and something that would wow our guests.
The team recently put in a lot of effort to renovate the space, which includes beautiful tile floors in place of where carpet use to be on the sides of the venue and other beautiful features. Another unique feature of this venue is the bank vault located in the back of the venue, as it is an old converted bank. This is a great place for a photo opportunity for guests or even a place to put a photo booth up.
Besides the absolutely stunning venue, the real highlight of this place is the team you would work with to have your dream event. Morgan, the event manager, has taken so much of her personal time to make sure every question that we had was answered and met us in person whenever necessary to make sure we were comfortable with the layout. The team at this venue will put their heart into ensuring that you have the event you have dreamed of. Don't hesitate to use this venue for your next event, its spectacular!We had booked this venue for our "Sangeet" night as a traditional Indian dance event that happens for the day before the wedding. I honestly cannot speak more highly of a venue in the Tampa Bay area. I wanted a venue that was chic, in a nice location of town, and something that would wow our guests.
The team recently put in a lot of effort to renovate the space, which includes beautiful tile floors in place of where carpet use to be on the sides of the venue and other beautiful features. Another unique feature of this venue is the bank vault located in the back of the venue, as it is an old converted bank. This is a great place for a photo opportunity for guests or even a place to put a photo booth up.
Besides the absolutely stunning venue, the real highlight of this place is the team you would work with to have your dream event. Morgan, the event manager, has taken so much of her personal time to make sure every question that we had was answered and met us in person whenever necessary to make sure we were comfortable with the layout. The team at this venue will put their heart into ensuring that you have the event you have dreamed of. Don't hesitate to use this venue for your next event, its spectacular! -
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Norrel Sent on 05/07/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I can honestly say I was extremely impressed! Casey, James, Norma and the entire staff at The Vault were exceptional!! The are friendly, courteous, personable and all my questions were answered quickly, honestly and always professionally. I was treated as a queen on my wedding and I could for nothing more! The venue is absolutely gorgeous and the staff and service - unsurpassed! What else could a bride ask for??!! Casey, James, Norma - THANK YOU SO MUCH FOR MAKING MY AND MY HUSBAND’S DAY SO MEMORABLE!!!I can honestly say I was extremely impressed! Casey, James, Norma and the entire staff at The Vault were exceptional!! The are friendly, courteous, personable and all my questions were answered quickly, honestly and always professionally. I was treated as a queen on my wedding and I could for nothing more! The venue is absolutely gorgeous and the staff and service - unsurpassed! What else could a bride ask for??!! Casey, James, Norma - THANK YOU SO MUCH FOR MAKING MY AND MY HUSBAND’S DAY SO MEMORABLE!!!The Vault's reply:
Wow, thank you Norrel for this awesome review! You were an amazing bride and it was our pleasure to make your wedding day one for you and your guests to remember forever. We wish you and Jay much happiness and many blessings! -
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Kara Sent on 05/19/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We just had our fairytale dream wedding at The Vault this past Saturday, it was beyond perfect. James, Casey, Norma and the rest of their staff are hands down the best people to work with! They made my entire wedding planning process a piece of cake! From the second we turned the corner after the ceremony before cocktail hour even started they were accommodating us and our entire bridal party (which was huge) with anything and everything we needed making us feel like royalty! The venue is gorgeous, I’ve had so many of our guest tell us how absolutely stunning everything was! If you’re looking for a place that is beautiful, classy, fun, easy to work with, everything you dream of in a wedding.. The Vault is your spot! James, you were everything I could’ve wanted and more on Saturday! THANK YOU! We love you!We just had our fairytale dream wedding at The Vault this past Saturday, it was beyond perfect. James, Casey, Norma and the rest of their staff are hands down the best people to work with! They made my entire wedding planning process a piece of cake! From the second we turned the corner after the ceremony before cocktail hour even started they were accommodating us and our entire bridal party (which was huge) with anything and everything we needed making us feel like royalty! The venue is gorgeous, I’ve had so many of our guest tell us how absolutely stunning everything was! If you’re looking for a place that is beautiful, classy, fun, easy to work with, everything you dream of in a wedding.. The Vault is your spot! James, you were everything I could’ve wanted and more on Saturday! THANK YOU! We love you!The Vault's reply:
Thank you for a wonderful review. We are honored that you chose to celebrate your big day at The Vault. Everything was beautiful and we wish you and Tony all the best! -
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Stefany Sent on 07/13/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing venue! So accommodating, great customer service, our wedding was a dream come true.Amazing venue! So accommodating, great customer service, our wedding was a dream come true.The Vault's reply:
Thank you very much Stefany for your kind words. It was an honor to be a part of your very special day. We wish you and Erik many years of happiness! -
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Jessica Sent on 04/13/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I don't even know where to begin - Casey and James at The Vault are absolutely AMAZING. I stopped our venue search the day we met with them. Not only is the venue itself outstanding and beautiful, but these men are more than accommodating and helpful. They made sure that every step of the process was personal, fun and made it a point to make sure that we were always happy. I couldn't have imagined our wedding at any other location. It was the best night of my husband and I's life and Casey and James made it so effortless and easy. Thank you both so much for everything!I don't even know where to begin - Casey and James at The Vault are absolutely AMAZING. I stopped our venue search the day we met with them. Not only is the venue itself outstanding and beautiful, but these men are more than accommodating and helpful. They made sure that every step of the process was personal, fun and made it a point to make sure that we were always happy. I couldn't have imagined our wedding at any other location. It was the best night of my husband and I's life and Casey and James made it so effortless and easy. Thank you both so much for everything! -
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Chelsea Sent on 07/09/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
holy gorgeous. i was the maid of honor in a wedding and found this gem for the bride. her wedding was the 2nd or third wedding the vault had . it was flawless. it really is a blank canvas. a little uplighting and high centerpieces and BAMMMM its amazing. also when you see it from the outside through the tall windows its so amazing. the man we worked with was so great and helpful. there is a space outside for a cocktail hour and many separate rooms for the bridal party. one thing i loved is that the band didn't echo during the reception. it was absolutely flawless.holy gorgeous. i was the maid of honor in a wedding and found this gem for the bride. her wedding was the 2nd or third wedding the vault had . it was flawless. it really is a blank canvas. a little uplighting and high centerpieces and BAMMMM its amazing. also when you see it from the outside through the tall windows its so amazing. the man we worked with was so great and helpful. there is a space outside for a cocktail hour and many separate rooms for the bridal party. one thing i loved is that the band didn't echo during the reception. it was absolutely flawless. -
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Kristin Sent on 06/14/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I feel in love with this venue the second I walked in the door. I met with Casey 10 months before my wedding as the very beginning stages of wedding planning. He was extremely welcoming and helpful. He absolutely met our needs for budget and vision. He was quick to respond with the contract and answered every one of our questions with professionalism and punctuality. I was blown away on the day of our wedding by the hard work and dedication of Casey and James. They made our wedding an absolute priority and set everything up perfectly. I can't imagine our day going so smoothly without the hard work from these two. I had my ceremony and reception in the same room and they were able to completely transform the room in under an hour. If this venue is what you are looking for I highly recommend booking your wedding at The Vault. They will not let you down.
Kristin and Seth BandiI feel in love with this venue the second I walked in the door. I met with Casey 10 months before my wedding as the very beginning stages of wedding planning. He was extremely welcoming and helpful. He absolutely met our needs for budget and vision. He was quick to respond with the contract and answered every one of our questions with professionalism and punctuality. I was blown away on the day of our wedding by the hard work and dedication of Casey and James. They made our wedding an absolute priority and set everything up perfectly. I can't imagine our day going so smoothly without the hard work from these two. I had my ceremony and reception in the same room and they were able to completely transform the room in under an hour. If this venue is what you are looking for I highly recommend booking your wedding at The Vault. They will not let you down.
Kristin and Seth Bandi -
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Melanie Sent on 06/04/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We absolutely loved our wedding at The Vault! James and Casey were very helpful throughout the whole process and made our night unforgettable. We used their tables/chairs and they also did the curtains for the big window, uplighting and got the stage for our band. The service at the bar was also great - all our guests were served quickly and there was rarely a line waiting for drinks! They were very attentive the whole night and kept checking in with us to make sure we didn't need anything. It is truly a unique venue and am so glad we had our wedding there.
I, unfortunately, didn't have the chance to see the set up for the cocktail hour in the pocket park since my husband and I were taking photos at the church. But from what I heard, it was also beautiful and the guests enjoyed it!We absolutely loved our wedding at The Vault! James and Casey were very helpful throughout the whole process and made our night unforgettable. We used their tables/chairs and they also did the curtains for the big window, uplighting and got the stage for our band. The service at the bar was also great - all our guests were served quickly and there was rarely a line waiting for drinks! They were very attentive the whole night and kept checking in with us to make sure we didn't need anything. It is truly a unique venue and am so glad we had our wedding there.
I, unfortunately, didn't have the chance to see the set up for the cocktail hour in the pocket park since my husband and I were taking photos at the church. But from what I heard, it was also beautiful and the guests enjoyed it! -
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Erin Sent on 04/12/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
James and Casey of the Vault were fabulous to work with. Very easy to communicate with and very willing to help in any way. We also went through the Vault for the bar services. They provided 2 bars and you could not beat the price because they charge per person instead of hourly. Everyone at the wedding, raved about their staff and no one was ever waiting in line for drinks. The Vault also were our vendors for linens and they have a lot of great options to pick from. They allowed us to come the day before and drop off items and set up what we could. We also rented the parking garage which we were able to leave cars in the afternoon before. They provided security that really was a comfort to not only us but our guests. The venue itself it unbelievable and Casey and Jame throughout the evening checked on us and our guests...even personally checking with my grandmother to make sure she didn't need anything. I would highly encourage any bride to use this venue if you are looking for a unique setting with a great location and great staff/owners.James and Casey of the Vault were fabulous to work with. Very easy to communicate with and very willing to help in any way. We also went through the Vault for the bar services. They provided 2 bars and you could not beat the price because they charge per person instead of hourly. Everyone at the wedding, raved about their staff and no one was ever waiting in line for drinks. The Vault also were our vendors for linens and they have a lot of great options to pick from. They allowed us to come the day before and drop off items and set up what we could. We also rented the parking garage which we were able to leave cars in the afternoon before. They provided security that really was a comfort to not only us but our guests. The venue itself it unbelievable and Casey and Jame throughout the evening checked on us and our guests...even personally checking with my grandmother to make sure she didn't need anything. I would highly encourage any bride to use this venue if you are looking for a unique setting with a great location and great staff/owners. -
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Shelly Sent on 12/09/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The is a outstanding hall to host a reception, party or any large gathering. You will be amazed of how wonderful your event will be if you host it here. Casey and James are awesome and know their business well! They will be gracious hosts to you and your guest. Please go see this place you will fall in love!The is a outstanding hall to host a reception, party or any large gathering. You will be amazed of how wonderful your event will be if you host it here. Casey and James are awesome and know their business well! They will be gracious hosts to you and your guest. Please go see this place you will fall in love! -
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Yari Sent on 11/11/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I do not even know where to start with my review for The Vault....because words can't describe how this Venue and Staff made my day Extremely special! The Vault is one of a kind space, Beautiful, Classy, Sophisticated and amazing! James and Casey bend over backwards for myself and Mike. Our wedding Day was by far incredible thanks to them. I can't thank them enough for everything they have done. The space has so much to work with and they know exactly what to do and how to do it. The Venue is not only a Wedding space but also can accomodate everything from Holiday Parties to Fashion Show's! My guests raved about the space and how beautiful the space was! THANK YOU!!! :) this review can't compare to how happy they made us and our special day!I do not even know where to start with my review for The Vault....because words can't describe how this Venue and Staff made my day Extremely special! The Vault is one of a kind space, Beautiful, Classy, Sophisticated and amazing! James and Casey bend over backwards for myself and Mike. Our wedding Day was by far incredible thanks to them. I can't thank them enough for everything they have done. The space has so much to work with and they know exactly what to do and how to do it. The Venue is not only a Wedding space but also can accomodate everything from Holiday Parties to Fashion Show's! My guests raved about the space and how beautiful the space was! THANK YOU!!! :) this review can't compare to how happy they made us and our special day! -
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Michaela Sent on 10/07/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My husband and I could not settle on a venue for our wedding reception but when we walked into The Vault we knew instantly that it was a perfect place for our big day! The Vault's unique setting and beautiful atmosphere allowed our style and personalities to shine through. Not only did we love the elegant look of The Vault, but we were blown away by the exceptional service. The Coordinators were friendly and responsive, they made sure all the details were covered for our wedding reception and did not miss a beat the day of our wedding. Everything ran smoothly from start to finish and we didn't want to leave at the end of the night; we couldn't ask for a more perfect wedding venue!My husband and I could not settle on a venue for our wedding reception but when we walked into The Vault we knew instantly that it was a perfect place for our big day! The Vault's unique setting and beautiful atmosphere allowed our style and personalities to shine through. Not only did we love the elegant look of The Vault, but we were blown away by the exceptional service. The Coordinators were friendly and responsive, they made sure all the details were covered for our wedding reception and did not miss a beat the day of our wedding. Everything ran smoothly from start to finish and we didn't want to leave at the end of the night; we couldn't ask for a more perfect wedding venue! -
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Kori Sent on 07/29/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I can't say enough about how amazing the team at the Vault truly are. I had booked 2 previous venues before I looked at the Vault. A friend told me to look at The Vault. When I saw the main photo it was a big white room and I was underwhelmed. But I thought I'd take a look at the albums that were tagged along with it. I was stunned by how BEAUTIFUL the Vault looked for all of the wedding ceremony's, party's, fashion shows ect. My now husband and I took a tour and we fell in love. The building itself was so gorgeous! I couldn't wait to get inside. Once we walked in we saw all of the potential that the Vault had. It was a blank canvas that was ours for the decorating! Needless to say once we took a tour we were sold. I was a indecisive bride so I was unsure of what I really wanted. All I knew was that I wanted the room pink with an open bar haha. James who I worked closely with made me feel like no matter what the day would be amazing & I had nothing to worry about. He guided me from the first meeting all the way until the end of my wedding. He & Casey were both there through the entire ceremony and reception which was a God send. It made me feel so relaxed and I wasn't having to worry about anything. They were always there making sure everything went smoothly. There were points in the reception where they saw I was becoming overwhelmed and asked if I needed anything. If I would have asked for the moon I'm positive that they would have gotten it for me with out hesititation. The team at the vault worked flawlessly with my wedding coordinator, caterer, florist &band. When I walked down the aisle I was overwhelmed at how the Vault completely transformed into my dream wedding. I had an even crazier in awe moment when I got to see the reception.. I'm still smiling about how great everything turned out. I can't thank the team enough for helping me give my husband and I the wedding of our dreams!
I can't say enough about how amazing the team at the Vault truly are. I had booked 2 previous venues before I looked at the Vault. A friend told me to look at The Vault. When I saw the main photo it was a big white room and I was underwhelmed. But I thought I'd take a look at the albums that were tagged along with it. I was stunned by how BEAUTIFUL the Vault looked for all of the wedding ceremony's, party's, fashion shows ect. My now husband and I took a tour and we fell in love. The building itself was so gorgeous! I couldn't wait to get inside. Once we walked in we saw all of the potential that the Vault had. It was a blank canvas that was ours for the decorating! Needless to say once we took a tour we were sold. I was a indecisive bride so I was unsure of what I really wanted. All I knew was that I wanted the room pink with an open bar haha. James who I worked closely with made me feel like no matter what the day would be amazing & I had nothing to worry about. He guided me from the first meeting all the way until the end of my wedding. He & Casey were both there through the entire ceremony and reception which was a God send. It made me feel so relaxed and I wasn't having to worry about anything. They were always there making sure everything went smoothly. There were points in the reception where they saw I was becoming overwhelmed and asked if I needed anything. If I would have asked for the moon I'm positive that they would have gotten it for me with out hesititation. The team at the vault worked flawlessly with my wedding coordinator, caterer, florist &band. When I walked down the aisle I was overwhelmed at how the Vault completely transformed into my dream wedding. I had an even crazier in awe moment when I got to see the reception.. I'm still smiling about how great everything turned out. I can't thank the team enough for helping me give my husband and I the wedding of our dreams!
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User2546719 Sent on 03/03/20164.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
WoW!!!
Absolutely Amazing!!! My Fairy Tale Wedding I've Always DREAMED of Come True!!!
James And Casey Thank You for making My Dream Wedding become EVERYTHING I Wished for / and then Some!!!WoW!!!
Absolutely Amazing!!! My Fairy Tale Wedding I've Always DREAMED of Come True!!!
James And Casey Thank You for making My Dream Wedding become EVERYTHING I Wished for / and then Some!!! -
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Gui Sent on 04/16/20184.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I can’t recommned The Vault team enough. Very professional (everything was handled perfectly), really awesome food that our guests raves about, and friendly service too.I can’t recommned The Vault team enough. Very professional (everything was handled perfectly), really awesome food that our guests raves about, and friendly service too.The Vault's reply:
Thank you very much for the great review and allowing us to be part of your special day! -
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User2413760 Sent on 11/06/20154.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
The vault space is amazing. Such a unique space. So different from having a wedding at an ordinary place. If you're looking for something different and is so beautiful you're looking at the right place. Casey and James were great every single step of the way.The vault space is amazing. Such a unique space. So different from having a wedding at an ordinary place. If you're looking for something different and is so beautiful you're looking at the right place. Casey and James were great every single step of the way. -
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Sonja Sent on 10/12/20144.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful venue. Lots of character and style.Beautiful venue. Lots of character and style. -
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Brittany Sent on 08/28/20164.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We toured countless venues in the Tampa area looking for a reception hall that wasnt your standard ballroom. The Vault is stunning and is such an outstanding and unique location. From the art deco inspired ceiling to the large two story windows, we loved the entire ambiance of the Vault. Every time we visited, we got more and more excited for our wedding at the Vault. James and Casey gave us a wonderful tour, you could tell they were both very knowledgeable about the Vault and how the space could be used to fit our vision. They were both very helpful and attentive the whole night of the wedding and were prompt in pre-wedding communications. The service at the bar was also great - there was rarely a line waiting for drinks. All of guests talked about how beautiful the reception hall was, and many guests shared with me that they were excited to have a chance to come visit the Vault that they had heard such great things about. So for any brides searching in Tampa, I highly recommend checking out the Vault - you will not be disappointed!
We toured countless venues in the Tampa area looking for a reception hall that wasnt your standard ballroom. The Vault is stunning and is such an outstanding and unique location. From the art deco inspired ceiling to the large two story windows, we loved the entire ambiance of the Vault. Every time we visited, we got more and more excited for our wedding at the Vault. James and Casey gave us a wonderful tour, you could tell they were both very knowledgeable about the Vault and how the space could be used to fit our vision. They were both very helpful and attentive the whole night of the wedding and were prompt in pre-wedding communications. The service at the bar was also great - there was rarely a line waiting for drinks. All of guests talked about how beautiful the reception hall was, and many guests shared with me that they were excited to have a chance to come visit the Vault that they had heard such great things about. So for any brides searching in Tampa, I highly recommend checking out the Vault - you will not be disappointed!
The Vault's reply:
Hi Brittany! Thank you for taking the time to share your thoughts. We are so glad to have played a part in making your wedding day one for you and your guests to remember for a lifetime. Congratulations from everyone at The Vault and we wish you and Jeff all the happiness! -
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Mira G. Sent on 06/27/20194.4 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Beautiful!!
The Vault is truly a one of a kind venue with hints of artistic touches. As a photographer I appreciated the look and style of this vendor. Very sweet and accommodating people :))The Vault is truly a one of a kind venue with hints of artistic touches. As a photographer I appreciated the look and style of this vendor. Very sweet and accommodating people :)) -
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Danielle Sent on 05/22/20212.4 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 2.0 out of 5 rating
Poor business from Morgan
I wasn’t given the opportunity to book the venue until it was too late, due to lack of communication from Morgan, one of the event coordinators. However, James was very personable, and I had a good experience touring the venue with him. Ashley was apologetic after I received subpar service. Overall, my complaint is that Morgan was difficult to work with, which may be quite problematic when planning a large event at this venue, as she is an event coordinator.
The space is wonderful, and I would have loved to have hosted my event here, but sadly Morgan dropped the ball and I had already paid another venue in full by the time Ashley contacted me.I wasn’t given the opportunity to book the venue until it was too late, due to lack of communication from Morgan, one of the event coordinators. However, James was very personable, and I had a good experience touring the venue with him. Ashley was apologetic after I received subpar service. Overall, my complaint is that Morgan was difficult to work with, which may be quite problematic when planning a large event at this venue, as she is an event coordinator.
The space is wonderful, and I would have loved to have hosted my event here, but sadly Morgan dropped the ball and I had already paid another venue in full by the time Ashley contacted me. -
Quality of service
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