The Total Wedding Experience Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
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![Tina]()
Tina Sent on 01/27/2022So helpful and Fabulous!
Minister Jane Park and staff answered my endless questions and coordinated the perfect vow renewal on the beach in Galveston marking our 18th wedding anniversary. It was a cold windy day and they made it so special, even in those conditions! -
![Brittany]()
Brittany Sent on 11/16/2021Best decision ever made.
Jane and her team were amazing. Words almost fall short in trying to describe how much we value her expertise and how she went above and beyond for us. We had tried planning our wedding ourselves and got nowhere. I decided to reach out to wedding planners and Jane was the first to respond right away. Not only is she communicative and professional, she and her entire team really do care. They work extra hard to bring your dream wedding to life. Our wedding wouldn't be what it was without her. Total Wedding Experience will be with you every step of the way and take on all your worries. -
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![Alexandra]()
Alexandra Sent on 10/13/2020Jane and her Team did a great job
I was so glad to hire Jane and her team, they were great to work with and would recommend them. -
Shykeeda Sent on 06/24/2020
Our Wedding Experience
We had such an amazing time at our wedding. It was absolutely beautiful. It exceeded my expectations and my guest all enjoyed it as well. Jane and her Team really put everything together and it look like we had planned it for over a year when in actuality our cruise wedding got cancelled due to Covid 19 and had to book with her last minute. She had less than a month to pull it together and I feel that it came out better than it would have onboard the ship. Thanks Jane and Team for being so on top of things and being so responsive to all of my e mails, calls, txt, and last minute changes. You all are hands down the best vendor I have ever worked with. -
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Danielle Sent on 05/01/2019
Best Planners Around!
Jane, Amber, Beverly, and the entire crew at The Total Wedding Experience! You are amazing! You went above and beyond our expectations. You made our dream a reality. They are truly the best. They will ease any fear and take care of any wants and dreams you have! Thank you, Jane and Amber! Yall are the best! -
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Caroline Sent on 08/31/2018We love The Total Wedding Experience Team. Jane, Sharon, and Amber, we send our appreciation and thanks.
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Connie Sent on 12/02/2017Our special day was amazing thanks to Jane and her staff! We arrived to Galveston the day before our wedding from Colorado, and everything was ready for our big day! They are very sweet, kind, professional and organized! I would highly recommend them for anyone’s wedding!!
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![Ikae]()
Ikae Sent on 09/05/2017Jane Park and her team are exceptional, I hired her for Day of Coordination and when I say her team went above and beyond. I didn't have to lift a finger. I was married on Crystal Beach and not only did they take the ferry to get to the Villa, but they served food, were bartenders and even helped us prepare some of our sides. I recommend them for your wedding, you won't be disappointed. -
![Brooke]()
Brooke Sent on 05/10/2021Disappointed me on my wedding day
I was very happy with them at first, they meant with me several times before the wedding. They helped me find vendors and other things I needed for the wedding, they went to my cake tasting and my food tasting and was very involved. I had several meetings about how i wanted the wedding to go and I filled out several information forms of all the details i wanted. I did everything I was supposed to do and paid in full before the event. However on my rehearsal day they just let the pastor take over who ended up having us recite our vows (awkward) and they didn't take control over the situation. I had a lot of family and i was nervous and i needed my coordinator to coordinate and she just stood back, she didn't suggest practicing with music or ask me if i liked the way everyone walked down the aisle or go over timing with music or any details. It was a mess. I had to take more time out of the day and make sure to practice the timing at the Hotel on my own with the bridal party. Then on my wedding day, the other vendors didn't set up things correctly and the coordinators didn't fix it even though she is the one in charge and new exactly what i wanted. Then my sister gave them their tip envelope alittle too early and after that i barely saw them the rest of the night. It makes me so angry that I tipped these ladies, big regret and undeserved. In the middle of the party i see guest leaving and we hadn't done the garter toss or bouquet toss yet and it was pass due on the itinerary, so I'm dancing with my groom all upset and he doesn't like seeing me upset, so he leaves me to go find them. He finally finds them hiding out on their phones in the kitchen and tells them i'm upset and to get out there. You know they didn't speak a word to me the rest of the night, yet in all the meetings they promised me they would check on me and make sure I had a drink. But once they got paid they were MIA. I was extremely disappointed. I tried to reach out after my wedding because I was so upset, I pointed out all the things that bothered me, and instead of being sympathetic or even having customer service, she just emailed a very long e-mail back about why i was wrong and that things "just happen" it was a whole bunch of excuses. I'm sorry but a coordinator is hired to MAKE things happen not "let" things happen. Don't waste your money. -
![Thomas]()
Thomas Sent on 12/09/2020Lost Photos
If I could give this company 0 stars I would. We planned a wedding at the beach. Everything went as expected. We were supposed to get our wedding pictures within a few weeks. We heard nothing from the planner. We reached out numerous times. Finally we heard that all of the photos that we payed $500 were lost. My wife was heartbroken. At first they refused to refund any of the photo money. After going back and forth they said they would refund the money. Three weeks later they sent only part of what we paid. We were in formed that we got a discounted rate other than what we were quoted and would not receive the rest which we were never informed of. After ruining one of the most important days in a couples life you would think they would make it right. Guess not. Horrible customer service.
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