The Toledo Zoo Reviews
Reviews
-
Quality of service 4.8 out of 5 rating4.8
-
Average response time 4.8 out of 5 rating4.8
-
Professionalism 4.9 out of 5 rating4.9
-
Value 4.9 out of 5 rating4.9
-
Flexibility 4.8 out of 5 rating4.8
Awards
-
Featured
Kristen Sent on 09/16/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wedding at the Toledo Zoo
We couldn’t be happier with our decision to have our wedding at the Toledo Zoo! Not only is the venue beautiful and unique, but it also provided incredible value for the money. The team worked with us to make sure everything fit within our budget without ever compromising on quality.
From start to finish, the staff was professional, organized, and so easy to work with. Their positive attitudes and clear communication made the entire planning process stress-free, and on the wedding day everything flowed seamlessly. It was such a relief knowing we were in good hands.
If you’re looking for a wedding venue that combines affordability, professionalism, and an unforgettable atmosphere, the Toledo Zoo is a fantastic choice!-
-
-
+8 photos
-
Quality of service
-
Julia Sent on 11/24/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Fun and Unique Venue in Toledo
The Toledo Zoo was an awesome venue. Unique, different and fun. The Zoo's the staff and bartenders who worked the night of our wedding were so helpful and friendly.
I really loved how much is included in the wedding packages offered by the Zoo (from bar service - to catering - to linens) which made it easy and breezy to plan the wedding!
Gina, Faith and the events crew were all so great to work with. They were very organized and everything went wonderfully.
This November we had our ceremony and reception in the Malawi Event Center which was so gorgeous! The reception area has a 70ft long aquarium in the room, which added so much charm. Between the ceremony and dinner we opted to have the carousel open for our cocktail hour, which made for great photos and lots of fun.
Overall we received so many compliments how fun our wedding was, and we couldn't dare to disagree! -
Quality of service
-
Allison Sent on 07/02/20255 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Zoo wedding
The ceremony was beautiful, we had a reception in the aquarium and it was great. It was a little tight with 10 tables, but it was still nice and fun. The food was really good.-
-
-
+3 photos
-
Quality of service
-
Jennifer Sent on 05/19/20255 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing day at the Toledo Zoo
We had our ceremony in the formal garden and our reception in the aquarium. The staff at the Toledo Zoo was amazing. They were professional, organized and friendly. We had so many compliments on the food and the bar staff were great. They thought of every detail and made our day perfect. The aquarium was such a unique venue and I highly recommend the staff at the zoo. -
Quality of service
-
Abbey Sent on 06/25/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Summer Zoo Wedding
I am amazed at the way our wedding came together in the end. My husband I chose to have a wedding at the Toledo Zoo Aquarium because it was such a special place for us. I worked with Gina Lambert to create my vision and I am so pleased about everything related to our special day. The zoo staff had everything under control and was prepared down to the smallest detail. On the day of the wedding, our day-of coordinator, Kasey, was phenomenal at helping with set-up and tear-down. I couldn't imagine having gotten married anywhere else. Thank you to Gina, Kasey, and the rest of the zoo staff for an absolutely magical day! -
Quality of service
-
Kaitlyn Sent on 05/01/20245 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing Venue!
The Toledo Zoo was an amazing place to have our wedding ceremony. The staff were great and everything looked gorgeous!The Toledo Zoo's reply:
Hi Kaitlyn,
It was a joy to work with you on such a special day! I am so glad you enjoyed everything.
The Toledo Zoo,
Gina Lambert -
Quality of service
-
Rosa Sent on 11/06/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Toledo Zoo is an excellent wedding venue
We absolutely loved our wedding and the zoo made it a unique and fun experience. The zoo staff made everything so easy and straightforward to plan. They took care of everything we needed and answered our questions quickly and with clarity. They were so helpful and made everything run smoothly.-
-
-
+8 photos
The Toledo Zoo's reply:
Rosa!
I am so happy to hear you had a wonderful time! We are so honored to have been there on such a special day! -
Quality of service
-
Leanna Sent on 10/16/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Absolutely amazing!
Gina was very professional, helpful, and just overall amazing!! I recommend Gina 100%! Our wedding couldn’t have came out anymore beautiful! Everyone loved it!The Toledo Zoo's reply:
Good afternoon Leanna,
I am so happy you had an amazing special day! I enjoyed being a part of your special day! -
Quality of service
-
Jodi Sent on 11/17/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
What more can I say than...WOW!!!
We held my daughter's wedding reception at the Malawi Center this past weekend. Everything was amazing- the ambiance, the food, the staff! I don't have enough exclamation points to interject how wonderful everything was! All the guests raved over the food and the setting. The staff (thank you so much Julia, Rayann, and everyone who worked that night!) was phenomenal, professional, and so helpful!! I just wish I had another daughter to marry off so we could do it again!!! Thank you so much to everyone at the Malawi Center for making our day perfect!!! -
Quality of service
-
Emma Sent on 11/13/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing!!!
The zoo gave us the best possible wedding we could’ve EVER imagined!! They were kind and helpful and kept everything running smoothly from the time we booked, all the way to the wedding day! Rayann is so sweet and took all of my phone calls and questions and never made me feel like I was bothering her. Julia went above and beyond expectations and is a wizard when it comes to setting up decor! If you’re considering the zoo, do yourself a favor and BOOK IT -
Quality of service
-
Kate Sent on 07/15/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Spectacular Venue and Experience at The Toledo Zoo, Aquarium
We had such a great experience with Rayann and her team of coordinators at The Toledo Zoo for our wedding reception. They were attentive, easy to work with and incredibly professional – and they helped us to plan and implement a wedding reception in just four months! The Aquarium was a remarkable venue which wowed all of our out-of-town and local guests with its unique exhibits and glowing evening ambiance. The inclusive venue package was well worth the value with its planning services, outside vendor recommendations and management, food and beverage service and overall event coordination. We are thoroughly pleased to have had a flawless experience and memorable wedding reception at The Toledo Zoo and without hesitation, we absolutely recommend private events/wedding services at The Toledo Zoo. -
Quality of service
-
Joe H. Sent on 07/12/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Awesome venue with awesome staff!
100% positive! Staff, caterers, animal handlers, sales staff, and everyone we came into contact with was completely wonderful! Rayann and Sara handled everything with such a great attitude. -
Quality of service
-
Ron C. Sent on 07/05/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
They went well above expectations!!!
Staff was amazing and venue was beautiful! -
Quality of service
-
Lindsay Sent on 06/07/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beyond Amazing
I had my wedding reception in the Malawi center. It was beyond perfect. The whole planning process was made so easy by the Zoo staff! Everyone was amazing and very attentive. Rayann and Alivia are amazing people to work with. I did not have to worry at all about anything. All the guests were in awe when walking in! The cocktail hour was on the terrace by the African animals and the guests still have not stopped talking about how cool that was! I cannot thank them enough for a perfect day! -
Quality of service
-
Jeffrey Sent on 05/17/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Absolutely Perfect!
We could not have been happier with our wedding at The Toledo Zoo! Every person on their team was so helpful! Any questions we had throughout the entire planning process were quickly answered. Having a day-of coordinator made our wedding day a breeze - she took away so much stress, making sure we didn't have to worry, and was willing to help with anything needed. Even having to make a last minute switch from the Formal Garden to the Aquarium due to rain was no big deal because they handled everything! The whole experience from start to finish was 10/10. All of our guests raved about the food (and they were being genuine)! The catering staff was so friendly and did an excellent job keeping up with everything. There is nothing bad that we could say about our experience! Both of our families have been loyal zoo members since we can remember, and our amazing wedding just adds another reason to the list of why we love the zoo so much. -
Quality of service
-
Ashley Sent on 04/30/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Toledo Zoo Aquarium
They did an amazing job, they were kind, professional, and punctual. They made everything go smoothly and as planned. They kept in informed and made the day so wonderful. It was more affordable than I thought it would be also, -
Quality of service
-
Jessica Sent on 10/30/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We could not have asked for a better experience!
We could not have imagined a smoother, more enjoyable wedding planning and day experience. Lexie was wonderful to work with throughout, and always answered questions thoroughly in a timely manner! We are also thankful for Kaitlyn, making sure rehearsal and the day of went nicely. The Formal Gardens were beautiful and the Great Hall in the Museum of Science is magical. The venue and people at the zoo provided us with an incredible wedding, and we are incredibly grateful.The Toledo Zoo's reply:
Jessica thank you so much for your beyond kind review. This truly makes our day to hear this!! We wish you and James all the best! Please come visit us again soon -
Quality of service
-
Chelsea Sent on 10/14/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
DO THE ZOO! Best decision I have made for my wedding!
LOOK NO MORE! The Toledo Zoo- Malawi Center exceeded my every wish for our wedding! Lexie Finnegan is the most amazing, organized, helpful, selfless wedding planner. She went FAR above and beyond helping out my mom and I plan. I miss her actually! The giraffe feeding was unforgettable, the food delicious, the facility immaculately clean, the cocktail hour lovely. This is a MUST for your venue. Your guests will talk about your wedding and how unique and stunning it was forever. Lexie- thank you for making the best day of my life so easy and perfect!The Toledo Zoo's reply:
Thank you Chelsea for your kind words! You were the best bride to work for and we miss you and John!! We wish you guys all the best! -
Quality of service
-
Sarah Sent on 10/10/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
October 5 2019
Organized, friendly people
I’d write a lot more amazing things, but I don’t have time. LolThe Toledo Zoo's reply:
Thank you, Sarah! We loved working with you and Chris on your wedding day!! We wish you guys all the best! -
Quality of service
-
Heather Sent on 09/25/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best day of my life
The zoo was the perfect venue for my wedding. Every detail was executed perfectly allowing me to just get caught up in the magic of the day. I couldn’t dream of a more beautiful day.The Toledo Zoo's reply:
Thank you Heather for your review. We loved all the beautiful details and touches your wedding had! We wish you and Dan all the best! -
Quality of service
-
Greg Sent on 08/30/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wonderful experience
Amazing working with Lexi and her crew. They helped make our wedding very memorable. From the planning stages, to the tasting dinner, to finalization, and even during the day itself, they were very helpful and accommodating. And where else could we have a polarbear as a guest. Thanks again.The Toledo Zoo's reply:
Congratulations, Greg and Julie! We loved working with you both from start to finish and had such an amazing day with you, your guests and the polar bears! Wishing you endless love and happiness. -
Quality of service
-
Allison Sent on 05/01/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Venue review
Beautiful Venue! They did such a great job and made our wedding day beautiful.The Toledo Zoo's reply:
Allison thank you so much for your review! We absolutely loved hosting your wedding in our Malawi Event Center. You and Will were a dream to work with! -
Quality of service
-
Kelly Sent on 03/10/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Perfect & unique!
Having our wedding at The Toledo Zoo was perfect and better than we even imagined- even if it happened in the middle of a snow storm! We had our first date here + were engaged here, so we picked to get married here! The aquarium was beautiful and worked out perfectly for us! Lexie was extremely professional, always responsive and made our day run smoothly from beginning to end. The zoo staff were helpful, kind and polite. The food was delicious, and the service was even better! I can’t recommend the zoo enough. All of the wedding venue options are beautiful and unique! If we had to redo our entire day over again, the zoo would still be our #1 choice!The Toledo Zoo's reply:
Kelly we loved you and Alex and loved having the honor of planning your big day! Snow storm and all we had the most magical time. We know we will see you again soon at our Zoo!! -
Quality of service
-
Maggie Sent on 02/17/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Toledo Zoo Malawi Event Center
This venue is fantastic! We had a winter wedding there and had some concerns that were never realized. We decided on the additional carts to shuttle the guest which was helpful. Many said it was the best wedding they'd been to! The aquarium as the backdrop is stunning and we could not have been more pleased with the entire process. Magical is one of the best descriptions I can think of. Lexie Finnegan is wonderful to work with. Very responsive and incredibly helpful. The bar and wait staff were so friendly and polite. They were a big help at the end of the night as we were packing things up. You will not be disappointed if you decide on this venue for your wedding or any large party firvtgat matter-
-
-
+2 photos
The Toledo Zoo's reply:
Maggie,
Thank you so much for choosing us to host your reception - it was an honor and you looked stunning in your dress! We wish you and DJ nothing but the best! -
Quality of service
-
Maggie Sent on 02/07/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Lexie was so helpful and willing to work with us on our vision!
We couldn’t have asked for a better staff and wedding reception.The Toledo Zoo's reply:
We had so much fun seeing your vision come to life! We wish you and DJ the absolute best. Your love for each other is what makes our jobs so worthwhile. -
Quality of service
-
Bobbie-Jo Sent on 12/13/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
friendly, helpful, ontime
Staff was helpful, the setup was great as well as clean up. I felt it could have been a little longer. As in, start at 5:45pm and end at 11pm. The Venue is gorgeous and its the one day that its all about the Bride and Groom.-
-
-
+2 photos
The Toledo Zoo's reply:
Thank you so much for your review Bobbie-Jo! We absolutely loved setting up your beautiful decorations and it was an honor to host you and Logan's big day. We wish we could party all night long with you guys :) Hope you have been well and congratulations again! -
Quality of service
-
Kristi Sent on 10/20/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Toledo Zoo took care of everything!
My husband and I love the Toledo Zoo and so it was the perfect place for us to get married at. We live in Texas now, so we needed a place that would take care of everything! The only thing my husband and I had to get outside of the zoo was our DJ, photographer, and officiant. We got married in front of the elephant exhibit and had the reception in the aquarium. All the guests loved the elephant that came out behind us during the ceremony and loved all the aquariums as a backdrop. Also, Lexie, one of the zoos wedding planners, was amazing!! She always responded to my emails in a timely manner and was patient with my busy teaching schedule, and a time zone difference, when I had to respond back. If you get the chance to get married at the Toledo Zoo, do it! I am so lucky to have been a stress-free bride and my husband and I both got to enjoy our wedding day.The Toledo Zoo's reply:
Kristi thank you SO much for your kind words! It was an honor to host you and Ryan and all your guests. We had so much fun planning with you and watching your big day come to life! Congratulations once again to you both, we wish you well! -
Quality of service
-
Samantha Sent on 10/03/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing and Unique Wedding Venue!
The Toledo Zoo and staff are amazing. The Malawi Pavilion where I had my reception was so beautiful and the perfect place for a wedding. The staff was so receptive, I probably sent over a hundred emails with questions about the big day, and they were wonderful at keeping me calm and helping us to have the best wedding. I loved working with them.-
-
-
+7 photos
The Toledo Zoo's reply:
Samantha these photos are stunning! You are Robert were such a joy and there was so much love on your big day! We loved planning with you and would do it every day of the week if we could :) Congratulations once again, come see us soon! -
Quality of service
-
Molly Sent on 08/13/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Toledo zoo exceeded our expectations. They made our wedding dream come true. The appetizers were amazing with the crab stuffed mushrooms and veggies. They decorated for us we just provided everything and gave instruction on what we wanted. Lexie was amazing and very responsive with emails through the whole planning process. Catie was our coordinator and did an amazing job as well. She helped us pack everything and ensured nothing was forgotten. The staff that was working was very nice and well dressed. Having our wedding at the Toledo zoo was our dream and it was 100% what we wanted and surpassed our expectation. Our guests were all amazed and loved the beauty of the formal garden for our ceremony. We went to the aquarium for the reception. Guests loved how close those two venues were together so they could walk and enjoy the scenery. <3The Toledo Zoo's reply:
Molly we greatly appreciate all your thoughtful words about our Zoo! We are so thankful that your wedding was everything you dreamed for - this is our ultimate goal! Please come see us again soon. Congratulations to you and Brian, we wish you all the love in the world! -
Quality of service
-
Katrina Sent on 09/13/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Absolutely fabulous! From the initial meeting to our last dance everything was smooth and perfect. The staff was personable and professional. They made planning easy and handled a lot of the finer details for us. The venue was beautiful in the aqua and the gardens we perfect for photos. Wish we could do it all over again just to work with the staff. It was a dream come true! -
Quality of service
-
Morgan Sent on 09/01/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The price of the Toledo zoo is comparable with most other venues in the area, the benefit of choosing this venue (besides that it is totally awesome and unique) is that it is all inclusive! The staff at the Toledo zoo took care of every little detail leading up to and on our big day. Staff was on hand every moment to make sure that everything went to plan and headed any issues off without a hitch! Our guests are still raving about the awesome experience at our aquarium ceremony and cocktail hour in the African pavilion. Our reception was in the Nairobi pavillon and it wa absolutely gorgoues. The staff from start to finish was professional and fun and it seemed like they actually enjoyed their jobs! They took time to make sure that myself, my husband and our bridal party had every little thing we could need at every moment. Good was excellent, alcohol was great, great options for entertaining kids. If I had to do it all over again, I'd look no farther than the zoo. -
Quality of service
-
Shanda Sent on 03/09/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
This place was beautiful! We were very happy with them!!! -
Quality of service
-
User2377624 Sent on 09/22/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
If you want a stress free wedding day, have your wedding at the Toledo Zoo! Jenni and Mic went above and beyond to make sure our day went seamlessly. The Gardens at the Zoo are beautiful and our guests were impressed with everything the zoo had to offer. I do not have a bad thing to say about our experience at the zoo. The Food was incredible and the catering staff was top notch. SO HAPPY we had our wedding here. -
Quality of service
-
Stephanie Sent on 09/15/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The zoo was absolutely amazing! We had our ceremony and reception in the aquarium and everything was perfect! The staff was amazing, the coordinator Jen and her intern Lexie were amazing. The food was amazing. Our big day was truly a fairytale! Highly recommend. Completely worth every penny. They made the day go smoothly and having them set up and tear down was so nice! I loved everything about the zoo! Amazing venue. -
Quality of service
-
User2215003 Sent on 07/07/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I were married there on 5/8/15, and everything was simply amazing. We were the first couple to do so in the newly renovated aquarium. The details were all taken care of marvelously by Bailey Streib. She was the best. From making sure everyone was where they needed to be on time, to catering, to making sure the fussy flower girls stayed happy and scream-free through the ceremony; she handled it all with ease. There is a sound system available in the aquarium, which helped our officiant out. We only had 100 guests, but the main area could have easily sat 50 more. The grounds were kept pristine and the staff was extremely accommodating. The transition from ceremony to cocktail hour to reception runs smoothly, and is expedited at an appropriate pace to make sure guests have enough time to mingle, but don't get bored. The reception, which was in the Great Hall inside the Museum of Science, was flawless. You bring your decorations for everything the day before at the rehearsal (included in the cost of the event), specify how everything is to be set up, and the staff takes care of everything for you. It was especially wonderful for me. I walked into the reception hall and was just as stunned at the beauty of it all. The food was delicious, and the chefs had no problem catering to the guests with very specific dietary restrictions, from allergies, vegetarians, to a family with lactose-gluten-egg intolerance. The Zoo also handled the wedding cake and cupcake, which were delicious! Bailey and her assistant were also there to ensure my husband and I were on time for the major events in the reception (cake cutting, first dance, bouquet toss, etc). The entire staff was extremely efficient at clearing tables of unwanted (and sometimes wanted) plates and glasses. The whole event was well worth all of the money. My only recommendation would be to extend the bar time & have specific glasses for the wedding party that won't be taken away whilst you're out dancing. -
Quality of service
-
Amy Sent on 05/12/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The event staff at the zoo made planning my wedding so easy. Bailey was amazing and responded to any questions I had during the planning process along with being there the day of. My wedding day was perfect and there were no issues at all. We had initially planned on getting married in the gardens, however the weather made that not an option so we used the back up plan in the indoor theater. Alicia was my onsite wedding coordinator and was available and helped me with any needs I had throughout the day. The staff throughout the entire zoo was amazing, especially all the staff in the Lodge for my reception. I can honestly say that I would not choose another site for my wedding or my reception. The zoo was fantastic and helped to ensure that the day was amazing for me and my now husband.
I also used the Timberline Bakery for my cake and wedding favors. They were able to decorate the cake exactly the way I wanted it. Their cake flavor choices were amazing and so many different frosting choices along with it. The cake was amazing. I also had them do cut out cookies for all my guests as part of our favors. They were so adorable and tasted amazing. -
Quality of service
-
Kelsey Sent on 09/01/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Toledo Zoo was perfect for our wedding. We had our ceremony in the Formal Gardens, cocktail hour with the penguins, and our reception in the Great Hall. Everything was absolutely gorgeous and we got tons of compliments! Bailey, our coordinator, did such a great job helping us plan and also was a huge help the day of. All of the staff seemed super knowledgable and managed everything very well. It was very helpful to know that everything was all taken care of together and we didn't have separate vendors for rentals, caterer, cake and planner. The coordinators there set things up for us, so all we had to do was drop everything off the night before. That was great! Appetizers, dinner and cake were all delicious! I would definitely recommend anyone to get married at the zoo. -
Quality of service
-
Kathy Sent on 08/05/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We loved the whole concept of having my daughter's reception @ the Toledo Zoo. Colleen and Bailey were excellent to work with in planning her special day. The food was delicious! Service was exceptional! Everyone went out of their way to assist you in anything you may need. The Nairobi Pavilion located in the African Exhibit was so awesome! The Overlook was great for drinks/hors d'oeuvres! We paid to have the animals out during the cocktail hour which was so cool! All our guests loved it! Atmosphere was so different than any other reception I ever went too! We wanted something unique and we got it! I'll never forget that day! Thanks again!!!! -
Quality of service
-
User1868006 Sent on 07/28/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I had heard from a few different people that the Zoo offered a bakery wedding cake services. I was interested because their prices seemed to be very reasonable and did not know how the quality would be. My biggest concern when I had been contacting other bakeries was their response time. Working with people who are very responsive and take your phone calls and emails seriously was important to me. Working with Timberline was amazing. They double checked all information we emailed and corresponded on the phone several times. They were excellent to work with.
And now the actual cake. It was absolutely beautiful. We had a pink ombre four tier cake and it look incredible. I am not even sure how they make the ombre color work so perfect when we picked 4 different frostings for each tier but it look incredible. Everyone loved the cake it was fun because we had 4 different cake flavors and frosting flavors. We ordered a cake that fed 150 people and we only have 100 people at the wedding but we only have a slice or two left after the wedding. The cake was delicious. I was a huge fan of their frosting flavors my favorite was cinnamon sugar with the cake of snicker doodle. It was amazing. -
Quality of service
-
User1166794 Sent on 05/29/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I cannot say enough about the helpful staff at the Toledo Zoo, but I will try. During the 18 months between booking the zoo and the wedding there were staff changes. Our original contact kept in contact with us up until the end to make sure we were feeling good, and our new contact was knowledgeable about the decisions we had already made and clearly did her homework.
Working with Bailey was such a great experience. I felt like I didn't have to worry about anything.
I also appreciate the helpful staff that was provided on the day of the wedding and at the rehearsal. They set up the tables perfectly, checked on me throughout the night, and helped pack up after the reception was over. They carried umbrellas around during pictures just in case it rained.
If you are looking for a unique venue that will make your life easier and your day very special, go with The Toledo Zoo. You will not regret it! -
Quality of service
-
User1504468 Sent on 01/11/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My wedding at the Toledo Zoo turned out so much better than I had expected! My guests still talk about how awesome and fun it was. They loved the venue. The cost was unbelievable! ColleenTankoos and her staff were just fabulous through the entire process. Even my other vendors commented on how great the staff was at the zoo. Ladies, while you're looking & comparing venues do NOT overlook this gem!!!!!! My wedding was in April and yes it was cold but no snow thankfully. We had the reception in the Arctic Encounter and it was so stunning and beautiful inside I could not get over it. I planned my wedding in under 3 months so I had a lot of decisions as well as changing my mind a bit, Colleen was so wonderful and calming through all of it. She made it so easy and just outstanding! THANK YOU SO MUCH Colleen!! -
Quality of service
-
User1368024 Sent on 10/07/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Our day was wonderful! The whole team at the zoo made everything very unstressful. Everything was done the way we had discussed. The food was awesome and so was the cupcakes!!! -
Quality of service
-
User1342682 Sent on 09/23/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My experience with the zoo was fantastic. Colleen is great to work with, and our wedding coordinator made everything so easy for us. Everything went so smoothly! The food was delicious! Our guests complimented everything from the food, the friendly staff, the beautiful setting, etc. I definitely recommend the zoo for a ceremony or at least reception venue! -
Quality of service
-
Kasey Sent on 09/18/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Working with Samantha was great! We used Timberline Bakery for our wedding at Toledo Botanical Gardens. They did a desert table and we got a ton of compliments on the cupcakes they made and how nicely the table was presented. So happy we went with Timberline! -
Quality of service
-
Michelle Sent on 09/17/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Colleen Tankoos and her event staff at The Toledo Zoo were absolutely fantastic to deal with from beginning to end. Colleen always made us feel as if we were her only priority-when I knew that she had many clients to deal with. She always had a smile on her face. She is a "can-do" type of person- the kind of person you want to deal with when spending a lot of time and money on a wedding. My daughter wanted a venue that was somewhat unique and fun and could accommodate 350 people. We booked the Zoo's Nairobe Pavilion for her reception and it was everything we could hope for and more. We had many requests that were over and above the basic wedding package- from the size of the dance floor to carpeting a portion of the facility to the chairs to the number of appetizers we would serve during cocktails. Colleen handled each request and was able to provide those services at a reasonable cost. Nancy Gold, the catering manager was excellent to work with and was on site the entire event to make sure everything was perfect. The wait and bar staff were friendly and accommodating and our "day-of" coordinator, Bailey handled everything beautifully. Even the animals were cooperative and accommodating - hanging around during cocktails for our guests to enjoy. It was a truly magical evening and I highly recommend The Toledo Zoo for any event large or small. -
Quality of service
-
User1280720 Sent on 08/10/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Toledo Zoo was absolutely perfect- friendly and detail oriented staff, outdoor garden an huge pavilion for a reception of delicious food, unique decor and a fun dance floor! Plus African animals out for cocktail hour! Perfection! -
Quality of service
-
User1279897 Sent on 08/09/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing. The zoo was so accommodating and had such a wonderful staff to help. They made wedding planning easy for me and were able to immediately answer any question I threw at them. The wedding was perfect, everyone did such an amazing job that night. If I could do it all again, I wouldn't change a thing. -
Quality of service
-
Liz Sent on 06/29/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Colleen, Tiffany, and Michelle worked as a wonderful team to create my fairytale wedding. From the little extra touches during the ceremony, to the food, and linen everything was amazing! The formal gardens create a picture perfect backdrop to our garden wedding. The weather cooperated but if it hadn't there was always a rain space back up plan.
The food was delicious and the reception was fun! Having an appointed wedding planner made everything easier, Michelle really went above and beyond. -
Quality of service
-
Brandy Sent on 02/28/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We loved having our wedding and rehearsal dinner at the zoo. We wanted something different than the average wedding venue. We did our rehearsal dinner in the polar bear exhibit and it was a really neat experience. I would recommend to someone even if they want to use the zoo just for a rehearsal dinner. Our ceremony was in the theater (rainy weather) and our reception was in the Great Hall. There are a few different buildings that you can choose from based on what you like and amount of guests which I think is awesome. We loved the Great Hall though and it looks beautiful decorated. The food at our reception was excellent and they saved a plate of appetizers for us from cocktail hour. We got to go to a tasting day and bring 2 guests to help us pick out our choices. They had lots of options to choose from and it was a lot of fun. We also chose to use Timberline Bakery, at the zoo, for our wedding cake and our cookie favors. Made things very simple and they did a great job. Everything tasted great.
Working with Colleen, the sales manager, was wonderful. She is very professional but a lot of fun to work with. She tries to make your wedding planning as painless as possible. We enjoyed the time we spent with her. She tried to take care of and address any minor issues/blips that came up in a timely manner and made sure we were happy. She was very quick to respond to any questions that we had (we had a lot!). It was very rainy on our wedding day and we opted to do the rainy day plan and have our ceremony inside the theatre. I think it's such a great part of their contract that they have this option! Jennifer, our day of coordinator was fabulous. Any issues that came up she was wonderful and took care of them and made me feel at ease like when the question of the bad weather came up and I was trying to decide on inside/outside. She even carried my dress train for me as my husband I were walking through taking our photos outside and it was getting dirty. I can't say enough nice things about her. She was always available and making sure everything ran smoothly. She went above and beyond! Thanks Colleen and Jennifer! I would recommend the zoo to anyone looking for a fabulous venue in the Toledo area!
-
Quality of service
-
Heather Sent on 02/07/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I was looking for a venue that could hold both the ceremony and reception. I met with Colleen at the Toledo Zoo and immediatly decided this was the place. She is not only great at her job, it's obvious she loves doing it. She was enthusiatic, provided immediate feedback, and kept on top of everything the entire process. Her staff, along with the catering staff really put their heart into making my day sepcial. It rained on my wedding day, yet never once did I worry about my guests comfort as the zoo provided such dedication to my event there was nothing left for me to worry about....trust me future brides, this kind of service is priceless! Also, Kristin who is in charge of the wedding cakes is awesome!! The cake was exactly how I dreamed it to be and my family still talks about my cake to this day! It's obvious she too loves her job! These people really have wedding/event planning down pat. Kuddos to the TOledo Zoo! -
Quality of service
-
Christen Sent on 01/16/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Colleen Rocked ! The zoo made my husband and I very happy everything I or he asked for was done ! Everyone loved the food and the way we where treated! -
Quality of service
-
Sara Sent on 01/15/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The moment we saw the Formal Gardens at the Toledo Zoo we knew we had found the perfect place for our wedding. We loved that we were able to have the wedding and reception all in one place. The venue was unique yet still beautiful. The Toledo Zoo was able to cater the wedding and the Timberline Bakery provided the cup cakes. The food was delicious and the service was incredible. Every step of the planning process was smooth and the staff at the Toledo Zoo was organized and energetic. They were helpful and kind. The staff went above and beyond in every aspect of our big day, including making sure my aunt had a special dinner plate delivered to her seat at the reception because she has severe food allergies. We researched several venues and honestly believe the Toledo Zoo was the best experience and value for our money. Our wedding day was stress free and we enjoyed every minute!! -
Quality of service
-
Lisa Sent on 07/08/20095 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Toledo Zoo wedding was the most beautiful wedding I've ever seen! My ceremony was in the Formal Gardens, we were in a secluded area surrounded by trees, bushes, flowers, grass! Everything was in bloom providing the most gorgeous and lush ceremony site ever! We had our reception in The Lodge, and oh my gosh it was perfect. The zoo staff were so helpful and did all the work for me. They helped me with every detail and made the event wonderful. Their chefs made the MOST AMAZING food. Included in the buffet style was 2 appetizers, 2 entrees, 2 veggies and 2 starches. They let me change to 3 veggies and 1 starch with no problems. Colleen Dandar was my contact at the zoo, and she was too amazing! She was quick to answer any and all questions, and her motto was: You're the bride! During the event, Jamie Anaya kept everything on track, before the wedding, she called all my vendors to coordinate arrival times and make sure they knew how to get into the back gate with their gear. She took all the worry off my shoulders and got everything done! Both Colleen and Jamie clearly love their jobs, and are very good at them. The best thing I did was have my wedding at the zoo. All my guests said this was the most beautiful, and most fun wedding they've ever been too, including their own weddings. -
Quality of service
-
Nancy Sent on 05/07/20174.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had my daughter's rehearsal dinner at the Arctic Encounter. Everything was PERFECT. Jenn was an absolute DREAM to work with, and our guests (most were visiting Toledo for the first time) were WOW-ED by our excellent zoo! I cannot imagine a better venue for a small (we had about 35) party. -
Quality of service
-
Allie Sent on 04/10/20144.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4.5 out of 5 rating4.5
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Jeremy and I loved having our wedding and reception at The Toledo Zoo. The venue is so unique and beautiful. The staff was great and Colleen was very helpful in planning the day out. Our guests raved about the food well after our wedding! -
Quality of service
-
Kylie Sent on 11/26/20134.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wonderful and delicious!!! Everyone loved every flavor and they worked with us making it possible to us our chandelier cake stand and they were very affordable!!! -
Quality of service
-
Lauren Sent on 09/08/20244.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Amazing To Work With!
Having our wedding at the Toledo Zoo was the best decision we made for our special day. My husband and I chose to have a wedding at the Toledo Zoo because it was special to us as we went there on our first date. We decided to have our ceremony in the formal gardens and the reception in the Aquarium. Both these locations were beautiful in which to have a wedding. We worked with Gina Lambert over numerous months to create what we wanted for our vision. The zoo staff had everything under control and was prepared down to the smallest detail when planning/executing our wedding. The zoo staff showed remarkable professionalism in all our interactions and worked with us to create every aspect that went into our special day. We went to their hosted wedding tasting six months before our wedding day to allow us to try all the food options, meet recommended vendors, and talk with the staff. This made choosing aspects of our wedding so easy when planning and during our final details meeting. Another great part of having a zoo wedding is you can add many different things to your wedding package like late night snacks, animal demos, etc. We added the aquarium touch tank and a penguin animal demonstration that our guests absolutely loved and talked about all evening. The week of our wedding, the zoo communicated with our vendors all the details to make sure they knew when and where to go in the zoo, eliminating some of our stress. The ceremony rehearsal went smoothly with a staff member greeting us at the door, helping us bring in our decorations, and walking us through the details of the ceremony. On the day of the wedding, our day-of coordinators, Kasey and Samantha, were phenomenal at helping with set-up, tear-down, and asking us what we needed throughout the entire night. They made our day run so smoothly with so many moving pieces involved allowing us to enjoy our wedding worry-free. I couldn't imagine having gotten married anywhere else. I would highly recommend the Toledo Zoo for your future wedding or other events as they are a phenomenal vendor to work with. Thank you to Gina, Kasey, Samantha, and all the zoo staff who made our day so perfect!-
-
-
+18 photos
-
Quality of service
-
Emily Sent on 07/11/20234.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
10/10 Would Recommend!
The Toledo Zoo gave us an incredible and beautiful wedding experience! All the staff we interacted with were helpful and accommodating with every question and request we had. Our officiant even mentioned that the day-of coordinator was way more helpful than most other venue coordinators she's had to work with. Our ceremony was in the formal garden, which was a beautiful area that you don't need to worry about bringing extra decor. The reception was in the aquarium, which everyone absolutely loved. Everyone commented that is was such a beautiful and unique venue. The food was delicious too; we got so many compliments on every aspect of our Toledo Zoo wedding!The Toledo Zoo's reply:
Good afternoon Emily,
I am so happy to hear you had an amazing special day at the zoo! We are so glad to have been a part of it and being able to assist on the day! -
Quality of service
-
Amanda Sent on 05/01/20234.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
Beautiful Aquarium Wedding and Great Hall Reception
The Toledo Zoo staff did a fantastic job of making our wedding day the best it could be. We originally planned to have our ceremony in the rose garden but it was raining on the day of the rehearsal dinner so we practiced in the aquarium instead. The Zoo graciously let us have our ceremony in the aquarium on the day of even though the weather cleared up because we requested it since that was where we had rehearsed. Our reception was in the Great Hall. They were a huge help with planning and coordinating everything and making sure everything went off without a hitch. The food was decent. The serving staff and bar service were great. We also had a couple of zoo staff members with animals for our guests to interact with, which was a fun and unique experience for them. Our guests had a wonderful time and we are so happy with how well our day went!-
-
-
+4 photos
-
Quality of service
-
Mandi Sent on 09/25/20194.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
It was a wonderful review
The Toledo zoo was the most wonderful venue for our big day. It truly was the best day and everything was perfect. We’d choose this venue over and over again. It is highly recommended to and future brides and grooms.-
-
-
+2 photos
The Toledo Zoo's reply:
Thank you, Mandi. We loved worked with you and Tyler and could not of imagined a more perfect match. We wish you and your babies all the love in the world! -
Quality of service
-
Krystal Sent on 02/14/20174.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4.5 out of 5 rating4.5
It is a GREAT value. Working with the team has been great! It's my dream wedding and they are treating my fiance and I as such!! -
Quality of service
-
Janette Sent on 07/24/20114.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Toledo Zoo was an AMAZING venue for our daughter's wedding reception. She and her husband were looking for a location that would allow them to have an "indoor/outdoor" experience - the Zoo was the right place! Our guests enjoyed a wonderful cocktail hour on the overlook in the African Savanna watching the animals in their environment. They were then treated to a fabulous meal and night of dancing in the Nairobi Pavilion. Guests were able to enjoy the festivities inside the pavilion or step outside for some fresh air. It was a wonderful evening and we received many compliments on the unique experience and exceptional service. The zoo staff went out of their way to entertain and educate our guests as they took them to/from the parking lot in the golf carts. Several children signed up for classes at the Zoo as a result of the interest created by the staff! -
Quality of service
-
Sarah Sent on 07/26/20094.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Toledo Zoo is the perfect place to get married, we loved it. They are great there and are there for your every need! -
Quality of service
-
Brandy Sent on 11/16/20154.7 out of 5 rating4.7
-
Quality of service 5 out of 5 rating5.0
-
Average response time 3.5 out of 5 rating3.5
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Samantha Nye at Timberline Bakery in the Toledo Zoo did a FANTASTIC job with our wedding cake! I brought her a picture from pinterest and she replicated it exactly! The cake was delicious and the price was great with all of the different flavors we had! I still get compliments from my wedding guests on the cake and how delicious and moist it was. It was beautiful and I can't wait to enjoy the top tier on our one year anniversary!! -
Quality of service
-
Juliane Sent on 10/06/20094.7 out of 5 rating4.7
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4.5 out of 5 rating4.5
Having my Wedding at the Toledo Zoo was so different and unusual. Everything was great. The food was excellent. There could have been heat lamps - many people were cold and better lighting for the cake table but other than that - FABULOUS! -
Quality of service
-
Alison Sent on 10/31/20194.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Most gorgeous wedding ever
I had my ceremony at the aquarium and my reception at the Malawi event center. I was very pleased with the quality of the food, provided decor, and the rooms for getting ready. Lexie was very accommodating and flexible with dietary restrictions and customizing our special day. The carousel being available for use was an amazing and unique added touch. The guests were talking about it all night. Lexie made sure we could still see and feed the animals despite the weather, and really went above and beyond. If there were any issues, everyone had the good sense to not tell me :)The Toledo Zoo's reply:
Alison thank you SO much for this kind review! We had such a blast celebrating with you and Bryon and all your guests. We loved all your unique and personal touches as well as your beautiful dress! Please come visit us again soon -
Quality of service
-
User2383601 Sent on 10/22/20154.6 out of 5 rating4.6
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4.5 out of 5 rating4.5
The zoo was a great place to have our wedding. It's a unique location that excites many guests and provides great photo opportunities as well as animal exhibits and other little extras to entertain your guests. They were able to accomodate both our ceremony and reception in two different venues on property. Jenn was very helpful with coordination of the event and communicating to our vendors. The food and baked items were amazing. Other than a couple minor glitches the day of the event we were extremely happy with our wedding at the Toledo Zoo. -
Quality of service
-
Molly Sent on 08/20/20134.5 out of 5 rating4.5
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4.5 out of 5 rating4.5
-
Value 5 out of 5 rating5.0
-
Flexibility 3 out of 5 rating3.0
We loved our ceremony and reception at the Toledo Zoo. They were very easy to work with even planning a wedding from long distance. It was beautiful and easy for me and my family -
Quality of service
-
Lynn Sent on 06/12/20124.5 out of 5 rating4.5
-
Quality of service 4 out of 5 rating4.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4.5 out of 5 rating4.5
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautiful venue, great people, unique ambiance! The Toledo Zoo is great value for all the services you receive. I can't say there were no issues, but I can say they were all so small, they made little difference in the night.
Kudo's to Colleen and her staff for their professionalism and assistance in making my daughter's night amazing! -
Quality of service
-
Jessie Sent on 08/04/20214.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
Unique Venue with Fun Features
This is a really fun venue, and we would highly recommend it. Additionally, our guests all seemed to have a great time. The giraffes, in particular, were a huge hit and the fish in the Malawi Center are mesmerizing. The zoo went through three different wedding coordinators from when we booked the venue until our wedding, just over a year later. Consequently, communication was sometimes a challenge, and sometimes we would hear conflicting information. We did find all the coordinators to be kind and respectful, but it seems like the Toledo Zoo would benefit from making sure that these individuals receive more extensive training/support when they transition into this role. There are a few areas we think the Zoo could improve to help make the experience even smoother, effective, and stress-free-
1- Have getting ready areas on both sides of the zoo, as there are wedding venues on both sides of the zoo. For instance, our wedding was at the Malawi Event Center, and we were told the only place to get ready was in the Aquarium for the girls and the Great Hall for the boys, which are both on the complete other side of the zoo. Our photographer mentioned that he had seen other brides get ready in a location closer to the Malawi center, but we were never told this was an option. Additionally, in the getting ready area, it would be helpful to have a higher hanging closet since the wedding dress and all the bridesmaid dresses were long.
2- We found the parking situation to cause extra unneeded stress. We were told that everyone besides the 1-2 vehicles transporting decorations had to park in the main zoo parking lot. The getting ready location is on the other side of the zoo and has a parking lot (Broadway) in very close proximity. We were told that we were not allowed to leave cars there. We were allowed to park there to bring in materials, but then would have to move the cars. When getting ready for a wedding, it is ideal not to have to be walking all over the zoo and getting hot and sweaty (especially in the summer). We also had grandmothers with us, so we didn’t want to have them to walk too far as well. Since we didn’t have access to the golf carts yet, we had to create plans for family to transport the bridal party from the main lot to Broadway entrance. This is definitely a logistical challenge that the zoo needs to address.
3- Allow the participants to use the golf carts earlier than 5:15 pm (for a 6 pm start time). You do receive one free golf which holds five guests and the driver, but each additional one costs $250. We bought two golf carts to accommodate the size of our wedding party, since we were getting ready on the other side of the zoo. We asked to start using the golf carts at 5 pm so that we could use them for pictures and were told no. When you pay so much money for a helpful feature, it would be nice if they were truly accessible, since it is pretty common to take pictures ahead of the event. Additionally, after our ceremony, when we were trying to take pictures quickly, we had to wait for a little while until the golf carts to be radioed and sent over. Instead of wasting time waiting for them when you’re generally on a limited time schedule, have the golf carts right there waiting.
Overall, this venue is a really neat place for a wedding, but they could work through some of their current policies and practices to make it better.
-
Quality of service
-
User2159137 Sent on 06/02/20154.2 out of 5 rating4.2
-
Quality of service 4 out of 5 rating4.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4 out of 5 rating4.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
The wedding coordinator was wonderful and helped a lot, but the staff helping the day of was just okay, you could tell they were bored and trying to stay busy by asking if you were done eating several times. -
Quality of service
-
Catie Sent on 08/27/20134 out of 5 rating4.0
-
Quality of service 3.5 out of 5 rating3.5
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4.5 out of 5 rating4.5
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
Overall we had a good experience with the zoo but there were certainly a few bumps in road here and there. The two main issues we ran into were A.) it's a zoo first and a wedding venue second therefore no matter how hard Colleen and her team work sometimes the activities there trump other events and B.) because they do have so much going on at once it seems like their resources are spread a little thin. So I guess my advice would be that if you have a decent amount of decorations for your reception space to just give in and hire a separate wedding planner or have family members/ friends you trust set it up because the summer interns or other zoo staff may not have time to take the care in getting every detail right. Other than that our guests had a fantastic time, the gardens and weather were lovely for our ceremony, and the food was delish. -
Quality of service
-
Trisha Sent on 11/01/20223.6 out of 5 rating3.6-
Quality of service 2 out of 5 rating2.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 3 out of 5 rating3.0
-
Value 5 out of 5 rating5.0
-
Flexibility 3 out of 5 rating3.0
Absolutely beautiful
The venue it’s self was amazing. The serving staff, not so amazing. When breaking down tables put food filled chargers back in boxes. Bartender was rude to not only our guests but myself included. Disappointed in staff but utterly amazed with the venue it’s self! Couldn’t ask for a better setting.-
-
-
+2 photos
-
Quality of service
-
Mikayla Sent on 05/14/20263.4 out of 5 rating3.4-
Quality of service 3 out of 5 rating3.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 3 out of 5 rating3.0
-
Value 4 out of 5 rating4.0
-
Flexibility 3 out of 5 rating3.0
Ask if you can meet your day of coordinator beforehand.
I’ll preference this by saying I don’t really leave reviews and can be passive when it comes to issues with paid for services. The Zoo is a wonderful place, very beautiful, leading up to the wedding was great. I felt validated, listened to, and understood. Day of rehearsal and wedding was unfortunately not as I would have wished. Yes the place was still beautiful. The servers, decorators, golf cart workers, and security were great. My only issue was with the coordinator who seemed to lack preparedness, to the point that the other venders I hired were also concerned. I reached out about this and the response was dismissive and full of excuses which I expected. They made it seem like I mistook her for a wedding planner. I did not and it’s an insult to insinuate that I do not know the difference. I never asked for money back or any kind of materialistic ways of settling my frustrations. That’s just not of my interest because that takes away from people who worked hard that night, the animals, and care of the beautiful buildings. I just wanted them to acknowledge things without the undertone that we as the paying customer were the issue and that their worker was “doing her best”. I won’t name the worker but I hope better training will happen before her next event. I’ve known 2 couples to get married at the zoo within the last 2-3 years and they too have had concerns of miscommunication on the day of the wedding. Just be mindful of this and to make good notes. Do not be persuaded intentionally or unintentionally to go against your better judgement. Again, everything other than her was amazing, would have been 10s across the board otherwise. -
Quality of service
-
Charlotte Sent on 09/17/20182.4 out of 5 rating2.4
-
Quality of service 2 out of 5 rating2.0
-
Average response time 2 out of 5 rating2.0
-
Professionalism 2 out of 5 rating2.0
-
Value 4 out of 5 rating4.0
-
Flexibility 2 out of 5 rating2.0
We had our ceremony at the Formal Gardens and reception at The Malawi Event Center and it was beautiful! Absolutely gorgeous to be exact! We had high expectations from The Toledo Zoo and we were defentally disappointed with the lack of communication and professionalism. Issues occurred on their behave and we received nothing but excuses and no apologies. A particular issue have not been adressed and we have not been compensated for it. We are not one to complain and understand everything can not be perfect but anyone deserves nothing but the best service on their wedding day and we did not receive that.The Toledo Zoo's reply:
Hi Charlotte! I'm sorry to hear that your big day was not as you had anticipated, this is not what we strive to do. If you would like to discuss any additional details that we did not cover in our phone conversation last week please feel to contact me and we can cover any concerns you may still have. Thank you! -
Quality of service
Are you interested?
Are you interested?