The Sterling Reviews
Reviews
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Quality of service 5 out of 5 rating5.0
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Average response time 4.9 out of 5 rating4.9
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Professionalism 5 out of 5 rating5.0
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
Awards
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Samantha Sent on 11/04/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We can't wait for our wedding here!!
Our booking process here was so incredibly seamless. Maggie, one of the coordinators at the Sterling, answered all of our questions and was so responsive with any email we sent to her. Our tour at the sterling went so well and seeing the space and how stunning it truly is really sealed the deal for us!The Sterling's reply:
Hi Samantha & Jonathan,
Thank you so much for this wonderful review! We're so glad your tour helped you feel confident and excited about choosing The Sterling. It was truly a joy answering your questions and helping you picture your day here. From all of us at The Sterling, we're thrilled to be part of your upcoming wedding.
Cheers! Maggie & The Sterling Team -
Quality of service
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Sarah Sent on 10/14/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Booking process
My fiancé and I are getting married at The Sterling in June 2026. We had the pleasure of working with Krystal, from the tour to the booking process. She was very hands on, knowledgeable, and answered all our questions. Highly recommend with what we’ve seen thus far, and also can’t wait to work with Shannon as we get closer to our wedding date!The Sterling's reply:
Hi Sarah,
Thank you so much for sharing this sweet review! It was such a pleasure meeting you both and walking you through the tour and booking process. We're so glad you felt supported and had all of your questions answered. We're thrilled to have you part of our Sterling family. June 2026 will be here before you know it, and we're so excited to be on this journey with you!
-Krystle & The Sterling Team -
Quality of service
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Kyle Sent on 09/11/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kyle & Raegan Wedding
The team at The Sterling was amazing. Our day went perfect, and there is no detail that went un-missed. The staff is NICE, friendly, professional, and accommodating. Everything went so smoothly about our day that I wish we had another wedding coming up. The groomsman and bridal suites make for a 10/10 day of experience. This venue was amazing and the event was top notch, this is the perfect wedding venue. The food was great, the bar setups and add-on's made for a personalized experience our guests will never forget. There is an awesome, indoor/outdoor feel to the venue allowing guests to feel like they are at a destination vs. a wedding. Great place, nothing but great reviews of their ability to put on a great wedding.The Sterling's reply:
Hi Raegan & Kyle,
Thank you so much for sharing this wonderful review! We are so thrilled to hear that you and your guests had such a memorable experience and that the suites, ceremony, and party came together just as you envisioned. It means the world to know you felt like the only wedding on our minds. Hearing your guests say it was one of the best weddings they've ever attended is one of the greatest compliments we could ask for. We are so grateful you chose The Sterling to celebrate your special day, and we are wishing you both a lifetime of love and happiness.
Love,
Tanya Sue & The Sterling Team -
Quality of service
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Shannon Sent on 08/27/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
August Wedding at The Sterling
We absolutely loved our wedding at the Sterling. Our guests were raving about the food (especially the BBQ meatballs and the beer braised brisket!). I highly recommend the white glove package. Just having someone to coordinate with my vendors the week of the wedding and taking that off my plate made wedding week a BREEZE. The day of was stress free as Shannon and my vendors took care of everything behind the scenes. Shannon Mowry is the most amazing human I have ever met. She was so attentive the day of the wedding - to not just us, but to our whole wedding party. She went above and beyond and even drove a golf cart to help my mom get to the locations for pictures. Following the ceremony, she was there with a celebratory drink in hand for us. I cannot say enough amazing things about Shannon - she alone was worth every penny we spent.The Sterling's reply:
Hi Shannon & Justin,
Oh my goodness, thank you so much for your kind words! We are tearing up over here! Your wedding was absolutely stunning, and we are so happy that you chose The Sterling to make your vision and dreams come to life. The BBQ Meatballs & Beer Braised Brisket are both an in-house favorite too, we're so glad you enjoyed them. Helping your mom with photos and and greeting you both with a drink right after your ceremony are moments I'll always remember - I'm so glad that I could be there for you in those ways. From all of us at The Sterling, thank you for allowing us to be part of such a special day in your lives.
Love, Shannon & The Sterling Team -
Quality of service
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Skyler Sent on 08/19/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Worth every penny !!
This venue is worth every penny. We had the best wedding that we ever could've imagined. Tanya Sue was our coordinator, and she was absolutely amazing!! Would definitely recommend this to other couples because we've had so many comments that our wedding was the best anyone has ever been to.The Sterling's reply:
Hi Skyler & Grant,
Thank you so much for the kind review! Your day was nothing short of amazing, and we feel so lucky to be alongside you every step of the way. Seeing your vision come to life and feeling the energy from your friends and family made the day truly unforgettable. We're thrilled to hear how much your guests enjoyed themselves, and we'll always remember the joy and excitement that filled your celebration. Wishing you both endless love and happiness as you begin this next chapter together.
Cheers!
Tanya Sue & The Sterling Team -
Quality of service
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Peter Sent on 08/05/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing in Every Way!
Our wedding day was absolutely perfect. The venue is beautiful - very modern, well-maintained, clean, great lighting (natural and artificial), and tasteful. Our wedding was Thursday July 17. For peak season, the price was fair, especially what we were getting out of it. Our ceremony was on the island which was stunning and really adds to the overall experience. The food was delicious and the drinks were great. Our wedding coordinator Tanya crushed it in every way. She was on top of things and was never afraid to step in and take control to keep things flowing and keep our special day stress-free. We can tell how much Tanya loves what she does and how happy she was to celebrate with us. We would highly recommend The Sterling and Tanya for your big day.The Sterling's reply:
Hi Peter & Alyssa!
Thank you so much for your thoughtful review. We are beyond grateful to have been part of your wedding day. It was truly such a beautiful celebration from start to finish. Your island ceremony was breathtaking, and we loved seeing everything come together exactly as you envisioned. It means the world to know that our support helped keep the day stress-free so you could fully enjoy each moment. It was such a joy to celebrate alongside you both. Wishing you both a lifetime of love and happiness!
-Tanya Sue & The Sterling Team -
Quality of service
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Natali Sent on 07/10/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Flawless wedding day at an amazing venue
As my first wedding anniversary is around the corner, I am feeling nostalgic and know I am long overdue for a review of our experience at the Sterling. This was the first venue we toured, and from the moment we stepped foot on the property, we knew it was the one... (literally.. we had other venue tours booked that day that we cancelled). The venue is breathtaking and truly one of a kind. We knew we wanted an indoor/outdoor area so our guests didn't feel crammed all in one place, and the sterling gave us just that. From the island, to the multiple patios, the balcony and options for both indoor and outdoor seating, there was plenty of space for our guests to spread out and move around.
The team at the Sterling made the planning process as simple as possible. We had our planning meeting with Paige who was beyond phenomenal to work with and truly put my mind at ease, answering every question we had and reassuring us that the day would go smoothly. I am a very type A bride and had a very specific vision that the team brought to life exactly as I'd have hoped. We paid for the white glove package, which I highly recommend. This gave us a coordinator and we also didn't have to worry about decor breakdown. Our original coordinator left the company and we very last minute were placed with Kayla. I cannot say enough great things about her. For being added to our wedding on such short notice she caught up to speed and made sure the day went exactly as I had wanted it to (even stepped into the role of makeup artist when my makeup got ruined during my first look.)
Our guests could not stop raving about the atmosphere of this venue, as well as the delicious food. Out of every wedding I have ever been to- the sterling's food was by FAR the best. They have an amazing drink selection, and we added the high noon bar to our drink package, which was a huge hit with all of our guests.
Our whole day was planned out perfectly and exactly as I envisioned it. This venue is absolutely worth every penny, and I cannot recommend it enough.-
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+3 photos
The Sterling's reply:
Hi Natali & CJ,
We cannot believe it's already been one year! Time flies! Thank you so much for this beautiful review, it truly means the world to us. We're incredibly honored that The Sterling was "the one" from the moment you arrived, and even more grateful that we could help bring your vision to life so seamlessly. We're so thrilled to hear how much your guests loved the space, the food and the experience overall. From your planning meeting to the big day, we're so happy that our team was able to support you every step of the way. Thank you so much for sharing such kind words and for recommending us so highly. Happy first anniversary, and many more to come!
Love, Kayla, Paige, and The Sterling Wedding Team -
Quality of service
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Catherine Sent on 05/24/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Wedding Venue By Far!
My husband and I got married at the Sterling earlier this month and we could not be happier with the whole experience! The venue is simply gorgeous — it has a modern, stately vibe inside the building with its neutral palette and high ceilings, but the setting of the island out back with its surrounding pond and willow trees provides a whimsical, natural feel as well. It combined our two visions in that way. The whole wedding team was wonderful and supportive throughout every step of the planning process! Taylor the coordinator was an angel — so kind and so on top of everything throughout planning and on our wedding day!
The food and drink were incredible as well. They had so many options for apps, meals, late night snacks, special bars, etc. They even special ordered in a liquor we wanted for one of our specialty cocktails!
The Sterling captivated us the moment we stepped in to tour it, and I am SO glad we went with with our guts and chose this venue. We had the most perfect wedding day and we are so grateful to everyone at The Sterling for their support!The Sterling's reply:
Hi Catherine & David,
Thank you so much for this glowing review! We are truly honored that you chose The Sterling to celebrate such a meaningful day in your lives. It means the world to us to hear how much you loved the mix of modern elegance and natural charm, and everything in between. From your customized cocktails, to your absolutely beautiful ceremony, it was such a joy to help bring your vision to life. We all wish you both a lifetime of love and happiness, and we hope The Sterling will always hold a special place in your hearts.
Love, Taylor & The Sterling Team -
Quality of service
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Ashley Sent on 03/30/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best venue ever
I can’t say enough wonderful things about our venue and the incredible experience we had! From the moment we walked through the doors, we knew we had found the perfect place for our wedding. Every little detail was thoughtfully planned, making our day nothing short of magical. The venue itself is breathtaking, and it provided the perfect backdrop for our celebration.
A huge thank you to Tanya Sue, who made everything go so smoothly and effortlessly. She was absolutely amazing throughout the entire planning process, and she handled all of our crazy ideas with grace and enthusiasm. Tanya Sue was always there when we needed her, whether it was answering a question or helping us organize all the details. One thing I absolutely loved was how she thought to set up the seating chart differently, making it so unique and beautiful—it was one of those little touches that truly made our wedding day special.
Tanya Sue’s warmth and kindness were evident in everything she did. She was so sweet and helpful, always making sure that every detail was taken care of and that we had everything we needed. She truly went above and beyond to make our day perfect, and I’m so grateful for her dedication and thoughtfulness.
If you’re looking for a venue that takes care of everything with love, attention to detail, and a team that genuinely cares about your vision, this is the place! Tanya and the entire team made our wedding day so beautiful and stress-free. We couldn’t have asked for a better experience!The Sterling's reply:
Hi Ashley & Hunter!
It was truly such an honor to be a part of your special day. From the very beginning, it was clear how much thought and heart you were putting into your wedding and we loved every moment of helping you bring that vision to life! Your creativity, attention to detail, and excitement made the planning process so much fun and we're so happy to hear that the little touches made the day feel even more personal and unique. It means the world to know you felt supported and cared for throughout the entire process. Thank you again for trusting us with such a meaningful moment in your lives - we'll be thinking of your beautiful day for a long time to come!
-Tanya Sue & The Sterling Team -
Quality of service
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Taylor Sent on 11/23/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream Wedding Venue
The Sterling was the first venue that caught my eye when planning our wedding, and I am so happy we decided to have our wedding here! The entire team here was so friendly, organized, and responsive the entire time. We worked closely with Maggie, Tanya, Paige, Taylor, and others, and every single one was so professional and wonderful to work with. As a Type-A bride, I had every detail planned. The team at The Sterling made sure to take every piece of information I gave them and execute the day perfectly. From trusting them with certain decoration choices, to making day-of changes due to weather, to keeping us informed along the way, I felt so at ease throughout the entire process. Every part of this venue is beautiful, and you can tell how much care everyone puts into their work. The bartenders kept up with our guests all night long, and the food was honestly the BEST wedding food I've ever had. It was incredible to have the venue, food, and drinks all organized by the same team. The Sterling is absolutely worth every penny.The Sterling's reply:
Hi Taylor & Rich!
Thank you so much for your kind words. We're honored that The Sterling caught your eye from the very start and even more thrilled to hear that your day turned out exactly as you envisioned. Your attention to detail made our job easy, and we're so glad you felt supported every step of the way. From your beautiful décor, to dinner service, all the way to your delicious desserts, we're so happy everything came together so seamlessly.
Thank you for trusting us with your wedding. We're so grateful to have been part of such a special and unforgettable day. Wishing you a lifetime of love and happiness!
-Tanya Sue, Paige, Taylor, Maggie & The Entire Sterling Team -
Quality of service
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Michelle Sent on 11/22/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sterling Wed!
I cannot possibly say enough about this venue. From the second we toured this venue we fell in love. Tanya Sue was our coordinator and she was AMAZING. She answered every one of my million emails and worked so hard to make sure every detail of the wedding was exactly how I wanted it. The communication from this venue was amazing. On the day of, everything was beyond perfect. The team works so well together and I had numerous compliments from my guests about little touches that made a difference, like bringing out the meals for guests with allergies right on time with everyone else’s meal. The food was incredible, everything was just incredible. I highly recommend booking with them!!!The Sterling's reply:
Hi Michelle & James,
Wow - thank you so much for this incredibly kind review! It means the world to us that you had such a wonderful experience from the moment you toured to the final moments of your wedding day. We're so glad our team could help bring your vision to life in such a seamless way. We're honored to have been part of such a special celebration. Wishing you both a lifetime of happiness, love and amazing memories.
Cheers!
Tanya Sue & The Sterling Team -
Quality of service
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Briel Sent on 10/29/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding 10/12/2024
We got married on 10/12/24 at The Sterling. Stephanie was absolutely amazing to work with. She made sure our day was everything we had hoped for and surprised us in many ways! I would recommend this venue to anyone looking for their dream wedding. The food & beverages were spectacular. Everyone here went so above & beyond and we couldn’t be happier with our decision. A huge thank you to all of the staff that made our day special! It was everything.The Sterling's reply:
Briel & Sal,
Working with you both was such an amazing experience. You truly had such a perfect fall wedding. We are so grateful that we could be apart of your dream wedding. Thank you for trusting us with such an important day. Wishing you both a lifetime of love, laughter and happiness together.
-Stephanie and The Sterling Team -
Quality of service
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Brianna Sent on 10/11/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Wedding Venue
Kayla and her team the day of were the most amazing people to work with! They helped us have the wedding of our dreams! From start to finish they kept us stress free and treated us like royalty. Truly one of the best experiences of my life!The Sterling's reply:
Hi Brianna & Sam,
Your kind words truly warm our hearts and we feel so honored to have been apart of such a special celebration. Your day was absolutely perfect and we wish that we could relive it over and over with you. Wishing you both the best, congratulations again!
-Kayla & The Sterling Team -
Quality of service
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Savannah Sent on 10/08/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The perfect place
Justin and I had the best experience with The Sterling. Their employees were professional, compassionate, and flexible and the Location itself was just beautiful.The Sterling's reply:
Hi Savannah & Justin, Thank you so much for your kind words. We're so happy to hear that you and Justin had such an amazing wedding day. From wearing your grandmothers dress on your rehearsal day, to the live painter on your wedding day, we truly enjoyed every single second of working with you both. We are truly wishing you both all the best. Congratulations again! -Megan & The Sterling Team -
Quality of service
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Nallali Sent on 09/09/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic Venue!
We had our wedding here on 8/23/24. It is an absolutely beautiful venue with lots of unique details that is hard to find elsewhere! Although it is costly, I genuinely would recommend if you want a venue that is going to do "most of the work" for you. From booking to the actual day, we were met with the utmost professionalism and stellar communication. We worked with Tanya Sue who was just excellent! When we weren't sure of a detail, she was always ready and willing to problem solve, was always available when we had questions, and really eased us into all of the planning details that can be overwhelming. She was with us on the day making sure everything was going smoothly and I truly believe the day would not have been as perfect without her help! On the actual day, the staff was attentive and fantastic with our guests. They even served us drinks as we walked back from the ceremony & made sure me and my husband were able to have all of the food that was offered since we were busy visiting with guests, it was awesome! The food and drinks were fantastic as well. We did the white glove package which was worth it 100 times over especially with set up, break down, and the perks that are included! We didn't have to provide much direction on the decor & tablescapes that came out beautiful. 10/10!The Sterling's reply:
Hi Nallali & Kevin! We are so honored you chose the Sterling as your wedding venue. It warms our hearts to hear your sweet words and know you have a wonderful wedding day with memories to share for a lifetime. Planning was made easier with the two of you and we are happy to know it was smoother for you both with us at your side as well. Your signature drinks were such a big hit, especially the Tequila Espresso Martini -yum! And everyone had a great time dancing the night away. A beautiful day for a beautiful couple, indeed! -Love Tanya Sue & The Sterling Wedding Team -
Quality of service
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Shannon Sent on 08/17/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Tour!
We had an amazing time touring the facility with Krystle. She was informative, kind, and helped answer all of our questions. We are super excited to have our reception here in 2025!The Sterling's reply:
Hi Shannon!
Thank you so much for your kind words. We cannot wait for your wedding!
-Krystle & The Sterling Team -
Quality of service
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Anna Sent on 08/12/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Review of The Sterling
Our wedding at The Sterling was an absolute DREAM. From day one we were beyond impressed with this venue. Maggie led us on a tour of the venue and thoroughly explained everything. Right from the start, we could feel her excitement for us and she was beyond amazing at answering any questions that we had. We knew this was the place where our dream wedding could become reality. Tanya was our coordinator and she was honestly beyond amazing. Words truly don't describe how detail oriented and hard working she is. She communicated with us regularly and was so beyond sweet and thoughtful at all times. Leading up to the wedding day, Tanya was always willing to answer any questions we had, big or small. She did an amazing job hosting our Rehearsal and made sure we were all set to go for the wedding day. What really impressed me most about Tanya was her ability to ensure we had a proper timeline for our day and keep the day running smoothly. We had a lot of moving parts to our day, including sharing a first look, island ceremony, a cigar bar, an ice cream truck, fireworks, and sparklers. Tanya made a timeline to ensure we had time to do everything we wanted to do. At our planning meeting, we could feel Tanya's excitement for us and could tell how important it was to her that our wedding day ran smoothly. So many of our guests complimented how great the food was and how hard the staff was working. Many things stood out to us about the place in general as well as our coordinator but our favorite detail was as soon as we got married and exited the island from our ceremony, Tanya was standing right there waiting with our signature cocktails for us, it was such a nice surprise. She made sure every last detail was perfect for us. The venue is truly so beautiful from the bridal suite/groomsmen suite, to the island ceremony, and the outside dance floor. From the food, to the staff, to the grounds, this place is an absolute dream. We would 100% wholeheartedly recommend this venue to anyone! Our day ran so smoothly and was everything we imagined and more.The Sterling's reply:
Anna & Eric, you both were amazing to work with! The dream team of vendors you hired were absolutely wonderful to work with too! From the moment we met at your planning meeting, it was nothing but excitement. From incorporating Titi your kitty into your signature drinks all the way to the grand finale fireworks show, it was a blast creating every detail with you both! Thank you SO much for choosing The Sterling as your wedding venue. The love you have for each other and your families shines bright and reminds us all why we do what we do. We love 'love' and we loved working with you! Congratulations again and we wish you the very best!!
-Tanya Sue, Maggie & The Sterling Team -
Quality of service
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Victoria Sent on 08/08/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you Arrowhead!
Staff was extremely helpful and professional throughout our wedding planning process. The sterling and the Timberlodge are beautiful! Can not wait to have our 2025 wedding here!The Sterling's reply:
Hi Victoria,
We can't wait to bring your vision to life and celebrate your big day with you in 2025! Cheers!
-The Sterling Team -
Quality of service
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Mellssa Sent on 07/28/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Monti Wedding
The Sterling at Arrowhead is the most stunning wedding venue. We got married Friday, July 26th and it was truly a magical day.
Hannah was our event coordinator and she made all our dreams a reality. From the day we met during our pre-wedding consultation we became best friends. She is so sweet, kind and passionate and goes above and beyond for her clients. When Ben and I heard that Hannah was moving into bigger and better things we realized that was a huge loss for The Sterling. I literally couldn’t imagine my big day without Hannah!
Alyssa Bankes was our amazing photographer. I cannot say enough positive things about Alyssa. When we met her for the first time during our engagement pictures it was like we knew eachother our whole life! Alyssa is so fun and easy to work with and always goes the extra mile!
Brandon Chase was our spectacular DJ who brought the party! Brandon was so easy to work with and was dedicated to making sure everything went smoothly for our big day. He let us know what was going on every step of the night. I highly recommend booking him for your next event!
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Quality of service
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Stephanie Sent on 06/18/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Venue!!!!
This was the prettiest venue we could have asked for on the nicest summer day! The staff was so nice and helpful through the whole process!! They seriously took care of everything! We would recommend this venue to anyone!The Sterling's reply:
Hi Stephanie & Ben,
You two are the SWEETEST! We are so happy you chose the Sterling and shared your special day with us. From the planning meeting to the wedding day, it was great connecting and seeing how much love you both put into each other and into your families Your wedding day was beautiful and you two were glowing with so much happiness, it was infectious! A million congratulations! -Love Tanya Sue & The Sterling Team -
Quality of service
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Sara Sent on 06/03/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
May wedding
Tricia and the team were amazing. They made sure our wedding day and the days leading up were perfect!The Sterling's reply:
Hi Sara & Tyler!
Thank you so much for your kind words! Your wedding day was such a dream. We truly loved working with you and are so happy that we could make sure that everything was perfect. Wishing you both the best in your married life together!
Cheers!
Tricia & The Sterling Team -
Quality of service
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Morgan Sent on 02/09/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
HIGHLY recommend the Sterling
We would HIGHLY recommend the Sterling at Arrowhead for your wedding venue. We worked with Tanya Sue who was an absolute angel during the stressful wedding process. We sent sooo many emails with so many questions, and Tanya Sue never hesitated to promptly answer any question that we had. Tanya Sue and the Sterling team fulfilled all of our requests that we had, and were even super flexible as we made a few last minute changes to our ceremony towards the end. The Sterling team had such amazing aesthetic design and made our tables and overall decor look so classy and absolutely stunning. We felt so supported on our wedding day, as Tanya Sue and the team guided us through every step of the way. Our guests raved at how beautiful our wedding was and how incredibly delicious our food was. Tanya Sue and the Sterling team made our dream wedding come true, and we would recommend this venue to anyone looking for a stunning venue with amazing service.The Sterling's reply:
Hi Morgan & Megan!
Thank you so much for your glowing review! It was an absolute pleasure working with you both throughout the entire planning process. We understand how stressful planning a wedding can be, and it's important to us that all of your questions were answered and that you felt confident and reassured every step of the way. Guiding you through your special day and seeing everything come together so beautifully was incredibly rewarding. We're so happy to hear that your guests enjoyed the beautiful setting and the delicious food. Congratulations again, wishing you both all the best in your new journey together!
-Tanya Sue & The Sterling Team -
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Sharon Sent on 01/08/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome Venue
We had our wedding on New Year’s Eve and I could not have been happier! Hannah was our coordinator and made the whole process so easy. She was organized, calm, responsive, helpful, detail oriented and made sure every part of the day was planned out, from getting ready to the midnight countdown. She made incredible suggestions for vendors and all of the vendors I used immediately told me that I had made a great choice choosing The Sterling which was really great to hear during the planning process. The day of the wedding, everything went so smoothly and I had no stress as the bride. All of my guests and family complimented on how great the food and service was. My bridal party and family was well taken care of the whole night. It was amazing going into the reception without any stress because I had full confidence in The Sterling. The venue is stunning, especially in the winter/dark and our pictures inside and outside are beautiful! This is a great venue and I would recommend it to everyone!The Sterling's reply:
Hi Sharon & Brian,
Thank you so much for your kind words! It was truly a pleasure to be a part of your New Year's Eve wedding. The winter setting of The Sterling is indeed magical, and we're so happy to hear that your photos captured that beauty. Your kind words mean the world to us. Congratulations again, and thank you for letting us be apart of your special day!
Cheers!
Hannah & The Sterling Team -
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Martina Sent on 12/29/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Book this venue!
I had the most amazing wedding experience at The Sterling with Michael & his team. My now-husband is in the military so we did not have the most time to plan our wedding which was stressful in itself, but Michael made the whole process smooth and go as easily as possible. He was very flexible and we were able to do everything we wanted for our wedding. It was the most perfect night and we are so grateful for this beautiful wedding venue & fantastic team. I would book The Sterling and work with Michael if I had to do it all over again.The Sterling's reply:
Hi Martina & Liam,
Thank you so much for your kind words and allowing us to be apart of your big day! Your wedding was such a dream, and we are so happy you chose to celebrate with us. Cheers to many years of love and happiness!
-Michael & The Sterling Team -
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Jessica Sent on 12/01/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
All around the best in the business
We had our wedding here 11/25/23 and I would choose this venue over and over again! Michael and his team at The Sterling were everything we needed and looking for. From start to finish the process was made so easy. I’ve dreamed of my wedding day since I was a little girl and they delivered on every aspect and exceeded all our expectations. We are still getting compliments on the food, service and how beautiful the venue was. They were worth every penny that we spent. If you are debating between them and another venue choose The Sterling, you won’t regret it.The Sterling's reply:
Jessica & Ryan,
We are so happy that we were able to able to bring your wedding dreams to life! Working with you both was an absolute joy, and we had so much fun every step of the way. We hope that married life is treating you both wonderfully, and that your journey together is filled with endless love, joy, and unforgettable moments.
-Michael & The Sterling Team -
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Gianna Sent on 10/25/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfection in every way
From the very beginning of stepping foot into the Sterling, we knew instantly that the venue fulfilled our dream vision for our Wedding day! What would be the cherry on top, is the amazing people and team who we had the honor of working with. Michael, our wedding planner was an absolute pleasure to plan with and no doubt, well deserving of his most recent accomplishment of winning the Best of 716 for Event Planner award. He truly went above and beyond and made the planning process, to the day of, so very simple and stress free. Our guests were blown away and very impressed on how talented and wonderful Michael and his team were the day of our wedding. Everything was so efficient and smoothly done, that we were were able to enjoy the day and night with family and friends without any worries at all. The suites were clean to get ready in and hang out prior to the ceremony, the food and drinks were delicious and the outdoor grounds made the most perfect scenery to capture all the moments on our special day. I can not speak more highly of a venue and their team! We will cherish always, the beautiful experience that the Sterling gave us on our Wedding Day.
-Love, Michael and Gianna
The Sterling's reply:
Gianna & Michael,
Thank you so so so much for taking the time to write such a thoughtful review. It was such a pleasure to work with the two of you and bringing your dream wedding to life. We are so happy that you were able to enjoy the day without any worries or stress, that's how it should be! Truly wishing you both all the best! Cheers!
-Michael & The Sterling Team -
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59E27C41B07A1Bed838C59110Da2E126Cc728A40 Sent on 10/23/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly Recommend
my husband and i had the pleasure of getting married here and not only was the venue itself beautiful but our planner Michael was amazing! the day could not have turned out any betterThe Sterling's reply:
Theresa,
It was such a pleasure working with you both! Thank you so much for choosing The Sterling to celebrate! Cheers to many happy days as a married couple!
-Michael & The Sterling Team -
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Jasmine Sent on 10/19/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Venue Ever!!!
The sterling was the best place and the only place i wanted to get married. Everything was so beautiful and my coordinator Tanya made everything so easy. I would choose this venue all over again. Everything was so beautiful and it was perfect!!! look no more, Onlt wedding venue you need!! and don’t get me started on the amazing food!!!-
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+12 photos
The Sterling's reply:
Jasmine! Oh my gosh, it was amazing to work with you and Nicholas for your special day! Thank you for choosing The Sterling to celebrate. Your band was SO fun and your late night snacks were a huge hit! We're happy knowing it was such a perfect night for you both! You two made it so easy and fun for our whole team to work with. Everyone LOVED your Harry Potter Snitch cake too! Congratulations Mr. & Mrs. Dillon!
Love Always, Tanya and The Sterling Team -
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Bryan Sent on 09/11/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Sterling
We tied the knot in August of 23 and decided to go with the Sterling. It was such a great experience. We are from out of town and the Sterling, and Michael our day of coordinator, made wedding planning a breeze. Highly recommend!!The Sterling's reply:
Hi Bryan & Jess, Hope married life is going fabulous for you both. It was such an honor to step in and be your Wedding Coordinator. Your guests were awesome to be around and everything went so smooth. We can't wait to hear all about your life happenings on your new adventure. Sending all the love to you both and your families. Thank you so much for your heartfelt words. Warm Regards, Michael & The Sterling Team -
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Angie Sent on 09/04/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Pick the sterling!
The Sterling was top notch to work with! Paige and Hannah make wedding planning so easy with their help. Our guests had nothing but positive things to say regarding our wedding. The food was outstanding and not one detail was missed. If you are between two venues - definitely pick The Sterling because you will not regret it!!!The Sterling's reply:
Angie-
Thank you so much for your kind words! We are so honored that you allowed us to be apart of your big day. Hope married life is treating you well!
Love always,
Paige, Hannah & The Sterling Team -
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Kevin Sent on 09/02/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
An Enchanting Day & Night!
Michael, Hannah, and the team at The Sterling at Arrowhead Golf Club made my Ashlyn Rose & I feel welcome from the start. Dare I say, we've been told by some of our guests that it was "the best wedding, ever." Thank you, and horns way TF up! - KevThe Sterling's reply:
Hey LoVullo Family, So blessed you both booked the Sterling for your Wedding Venue. Your wedding was so original and amazing to be apart of. We will always hold a special place in our hearts for you both. We can't wait to see the future generation of the LoVullo Family. Thank you for everything and sending so much love your way. Warm Regards, Michael, Hannah & The Sterling Wedding Team -
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Megan Sent on 08/27/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Venue Ever!
The Sterling made our wedding the most magical day of our lives. The staff were on top of every last detail making it the perfect day. All of our guest had a great time and are still talking about how delicious the food was.-
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The Sterling's reply:
Hi Megan & Ron, Thank you so much for taking the time to write your review. Truly appreciate it very much. It was so ironic you booked the Sterling and we had to opportunity to work with you. Your Wedding was so much fun and everyone seemed to really have a great time. You both are so blessed with your family and friend circle. We can't wait to hear about all your updates. Cheers to your life together and sending so much love your way. Love always, Michael & The Sterling Team -
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Sammy Sent on 08/02/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Best of The Best
Where do we even begin? The Sterling Team has gone ABOVE and BEYOND to make our wedding day THE BEST ever! Michael and the team were very responsive, helpful, and made every part of our wedding (including the planning stages for a full year ahead of our special day) so easy and very stress-free. If we had to do it all over again, we would DEFINITELY choose The Sterling. There was not one part of our day that we had to worry or stress because the team is just that great and on top of everything! They were kind, respectful, willing to do anything we asked, and just great people to work with! Our guests were truly impressed by the staff as well. If you want the best wedding ever, check out The Sterling! You will not regret one thing about the AMAZING team or venue! Thank you Michael and The Sterling Team! -Sam and MikeThe Sterling's reply:
Hi Sam & Mike, We knew you two were a Sterling couple from the get-go, and We're so happy for you both! You both have a heart of gold and it really shined on your special day. All of your guests were so enjoyable. Those blue hydrandreas were so elegant. You both are high class all the way. Sending so much love and joy your way. We can't wait to see where your future takes you both. Can't wait to run into you both again somewhere soon. It will happen. Love always, Michael & The Sterling Team -
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Dennis Sent on 07/11/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Satisfying Dad
Michael was by far the best wedding planner by far.He was the best person to take care of everyone needs.we appreciate everything he has done for both families!!!The Sterling's reply:
Hi Dennis, So great to hear from you. Appreciate you and your kind words. Morgan and Ryan's Wedding was a dream come true. Everything was so enjoyable and smooth. It makes the world of a difference when the families are so thoughtful and wonderful to work with. Hope to see everyone soon. Warm Regards, Michael & The Sterling Team -
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Kristen Sent on 07/04/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Sterling
The Sterling staff are just so amazing to work with and were very quick with their response to my questions. If you are thinking of having your wedding here, do it! Make sure you upgrade to the white glove package, so that you can have Michael by your side throughout the process. He was loved by my family, friends and especially us 💕 he is the best of the best. We wish we could have this day all over again and multiple people asked if we could have a redo of the day so that they can enjoy the Sterling all again! Thank you for all that you did to make our day perfect. - Kris and Mike 🩷-
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The Sterling's reply:
Hi Kristen & Mike, It was truly a blast getting to know the both of you during the planning process. You both were always so friendly, generous and kind. Your Wedding Design was epic. It was awesome to be apart of the set up because it got us really excited about the big day. I'm so glad you both found the Sterling and I got to plan with you. Your families were so fun and enjoyable it made us feel like we were at home. Wishing you both a lifetime of happiness and endless love. Thank you so much for everything. Love always, Michael & The Sterling Team xoxo -
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Emily Sent on 06/18/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream Wedding at the best venue, Best Planners
When we first visited The Sterling, we fell in love with this venue and booked our date on the spot. We knew we didn't need to look anywhere else - this venue has absolutely everything you could want with the best people organizing your big day. We live several states away and a huge plus was how easy they made organizing everything. I can't say enough how perfect everything was on our actual day and STRESS FREE! Everything was tailored to us as a couple and what we envisioned for the day. I don't know how they could possibly make the planning process any easier or more fun - I was never a stressed out bride trying to plan my wedding. The day of, Jade, Michael and Paige took care of absolutely everything so we were able to enjoy everything start to finish. The bride and grooms suites were also so nice to get ready in. I'm so so happy we chose The Sterling.The Sterling's reply:
Dear Emily & Jared, We are so honored that you booked the Sterling for your Big day. Your Wedding day was awesome to be apart of. You both were so fun to be around. Your late night snacks were such a hit and everyone loved the dancefloor. Emily your dress was so elegant, you looked just like an angel. Sending so much love to you both in Virginia. Hope to see you again when you are in town. Love Michael & The Sterling Team. -
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Alyssa Sent on 06/14/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Venue and Service
We absolutely loved everything about The Sterling and our coordinator, Hannah, was incredible to work with. We’d highly recommend both the venue and her for your onsite wedding ceremony/reception needs. Thank you Hannah and The Sterling for helping us organize the greatest day of our lives thus far!The Sterling's reply:
Alyssa & Brian,
We could not be more happy for you two, and we are truly honored to be a part of your big day. We can't wait to see where life takes you both! Cheers to a lifetime of love and happiness.
Love, Hannah & The Sterling Team -
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Samantha Sent on 06/11/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
An absolute dream!
The Sterling is such a beautiful venue! We had the pleasure of planning our wedding with Hannah who made this process so easy and fun! She was extremely helpful when we were making decisions and was able to make suggestions when needed. On the day of the wedding, she was extremely attentive as were the rest of the staff. If we needed anything, there was always someone there to help us. The entire day was seamless and flawless. There were so many little touches and details that were executed perfectly. We literally could not have asked for anything more. All of our guests have told us all good things about this venue like how beautiful it was, how nice and accommodating the staff was, how good the food was and so much more! We 100% would recommend this venue and Hannah for any wedding.The Sterling's reply:
Sam & Matt,
What an honor it was to be a part of your big day! Not only were you two just such a fun time to be around, but also your wedding party and families were so much fun! The entire day was so perfect! We appreciate all of the amazing feedback and will be sharing with our serving and kitchen staff. We love you guys!!!
Love, Hannah, Paige & The Sterling Team -
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Christina Sent on 06/02/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Josh & Christinas Wedding day!
Micheal was so wonderful to my now husband & I, he truly made all our dreams come true the day of our wedding & everyday leading up. He was so patient & kind to us. The venue itself was a hit, stunning, clean, and efficient. Finding the sterling & Michael was everything to us throughout our wedding experience. Beyond professional. My guests rave just as much & wish they had a Michael to help their day go as smoothly!!!!The Sterling's reply:
Hi Christina and Josh,
Thank you so very much for your thoughtful review. Your Wedding was so fun to be apart of and we had such a blast. The love that you both share for each other is so special and it was a pleasure working with you both. We can't wait to see where life takes you both and hear all about your updates as husband and wife. Wishing you both all the love and happiness in the world.
Love always, Michael & The Sterling Team -
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Allison Sent on 05/18/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outstanding
Can get expensive, but very flexible and understanding to your needs. Day of coordinator, Hannah, did so much more than the “day of.” Easy and quick to get ahold of during the whole process. -
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Breanna Sent on 05/04/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing!
The Sterling was the best decision we ever made! Paige and her team made the process of planning the wedding as easy as possible! Everything was communicated clearly and we weren't left wondering about any details. They communicated with my outside vendors and everyone understood everything that would be happening without question.
The day of the wedding was the best part of the Sterling! From arriving in the morning and getting ready, to the food coming out hot for all 200+guests, they executed our day perfectly. They even think of the small details such as having our passed horderves placed at the head table as they knew we wouldn't get any as we would be talking to our guests during happy hour. The staff also brought drinks to our table during dinner while the bar was closed.
Again and again I would recommend the Sterling to any and everyone!The Sterling's reply:
Breanna & Tyler, Thank you so much for your kind words. Small details are our favorite because they make the biggest difference in the memories you look back on of your big day! Both you, Tyler and your families were a dream to work with! We honestly had so much fun throughout the night with your family (and all of your guests) - they were a blast to be around - Even we didn’t want the night to end! Wishing you both a marriage filled with lots of love and happiness.
-Paige & The Sterling Team
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Cassidy Sent on 03/08/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful and smooth
Our experience at the Sterling was absolutely amazing. Paige was absolutely incredible and helped us with our every need and was very flexible and accommodating. From helping us set up our own makeshift Photo Booth to last minute requests and changes. She was so responsive and sweet and warm and our wedding went off without a hitch and all of the guests raved about the food, the atmosphere and the venue. I would absolutely choose to have my wedding here again!!The Sterling's reply:
Cassidy & Gabor, We are so happy that you both had such an amazing time and were able to relax and enjoy your night! Thank you for all of your kind words, we truly appreciate it. We all absolutely loved working with you both - it was such a pleasure. Hope you are enjoying married life together. Wishing you all the best in your future endeavors!
-Paige & The Sterling Team
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Beth Sent on 01/21/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Magical Day
The best staff on earth. Seriously couldn’t have asked for better. We felt like we had our own personal assistants. Michael and the crew were amazing and easy to find any time we had a question. It made for the most perfect celebration.The Sterling's reply:
Hey Beth,
Thank you for taking the time to leave us a 5 star review. It is truly appreciated and goes a long way for future couples. We all had a great time working with and getting to know everyone. Lara and Connor are meant for each other and it was shown on their special day. Wishing you all the best in the future and don't be a stranger on the golf course.
All the Best,
Michael and The Sterling Wedding Team.
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Lara Sent on 01/03/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding of our dream
The sterling and our wedding Cordinator, Michael, were absolutely amazing and helped with all the steps of wedding planning. On the day of all the staff was so friendly and was there to help with any questions or needs I had. We would definitely recommend this venue!!!-
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The Sterling's reply:
Dear Lara & Connor,
Getting to know you both during this process has been a dream. We are so happy we could help you with the wedding of your dreams. Your family and friends were so much fun and such a blast to be around. Cheers to where your life will take you in the next chapters. We cannot wait to hear and see all the fabulous things you accomplish. Sending all of our love and support always
All the best,
Michael and The Sterling Team -
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Nick Sent on 11/03/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Phenomenal!!
Our coordinators Michael and Paige exceeded all possible expectations! From the service to the venue absolutely everything was top tier. Down to the most minute. I can’t recommend this location and staff to enough people. If you’re even contemplating The Sterling you need to book them immediately.The Sterling's reply:
Hey Nick & Karlyn,
Thank you for all of your kind words, we really appreciate it. Your Wedding was so much fun and we all enjoyed every minute of it. We hope your future is filled with endless love and joy.
All the best,
Michael & Paige. ( Mr. & Mrs. Disney) -
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Latesia Sent on 10/26/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Has a Beautiful Wedding AND They Took My Feedback Seriously
The Sterling was the first venue my fiancé and I visited and we knew we wanted to get married there immediately. We paid our deposit in 2021 for an October 2022 wedding.
In the final months before the wedding there was some slowness in responses and miscommunication between me and our assigned coordinator. This didn’t cause any major problems for our day, which essentially went off without a hitch, but it did cause some unnecessary, last minute stress.
I waited a few days to email the Sterling to make sure I wasn’t still fueled by post-wedding nerves, and outlined my critiques with my assigned coordinator. I tried not to be unnecessarily harsh because I have an extensive history in customer service and direct client service and know first hand that unexpected situations happen. But, I was disappointed at some aspects of service and wanted them to know.
Paige had taken over as our primary venue coordinator last minute, so she handled my email. She and the Sterling team took time to look into my concerns and did not respond with defensiveness. They apologized for the hiccups, actually shared an addition to their coordination process to avoid this type of situation in the future, and went above and beyond to send me and my husband a gift in response to something I jokingly mentioned a couple of times to Paige via email.
I don’t expect perfection from anyone or anything - that’s just not realistic. However, I am very sensitive and sometimes critical of sub par customer service. Paige and the Sterling team made me feel listened to and comfortable after I essentially sent a complaint email: a lot of business and people would not or could not do that.
I was going to leave a positive review no matter what because the majority of our time working with the Sterling and our original coordinator was amazing and me, my husband, and our guests had a great time! Their response to my constructive feedback is what bumped this to a 5/5 for me.
Food/Drinks: 5/5
Venue Decorations: 5/5
Surrounding grounds for photos/frolicking: 5/5
Bride and Groom Suites: 5/5
Accessibility: 5/5 (enough space for people with a wheelchair or walker to navigate, bathroom on first floor)
Professionalism: 5/5
Parking: 5/5
Photo Credit: Alana Adetola Arts Photography
Facebook - Alana Adetola Arts Photography, LLC
Instagram - @alanadetolarts___photography-
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+3 photos
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Sydney Sent on 10/23/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Worlds Best Venue
Words can’t describe how much I love the Sterling and their team. They made my dream wedding come true. From the first time I toured until after our wedding day, my feelings about it never changed. The staff is SO kind. We worked with Michael for a while and he was absolutely fantastic. He responded to every single email question I had (which was a lot) and was always so friendly. For the day of our wedding we worked with Tonya and Hannah and I am truly obsessed with them. They were so organized, nice, funny, and honestly my hype women all night. The night of our wedding was so smooth because of them. The food at the sterling is amazing and my guests can’t stop telling me about it. Not to mention the catwalk for our first dance (we got tons of compliments on it). It was really windy during my ceremony and we had to make a last minute decision on if we should do it in or outside. Hannah and Tonya helped me make this stressful and game time decision and kept me so calm. I can’t recommend the Sterling or Hannah and Tonya anymore. Anything I needed during the night (lights turned up, announcements made, etc…they helped me immediately) If you’re not getting married at The Sterling, I feel bad for you! Seriously the best wedding venue on earth.-
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+3 photos
The Sterling's reply:
Sydney & Collin- Talk about obsessed and we mean with you two!! Thank you for allowing our team to be a part of your special day! In the most stressful times, we always try to bring peace and resolution and we are happy we could do that for you. Then flip the script to your personal hype crew (talk about a team that can do it all haha)! That first dance spin was so epic on the catwalk we are STILL talking about it! But seriously, you two allowed our staff to become family on your wedding day and that means more to us than anything. You two will always have a home here at The Sterling.
Love Always, Michael, Hannah, Tanya & The Sterling Team
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Emily Sent on 10/03/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Zero regrets!
I would not have wanted to get married anywhere else! This wedding venue was so flexible, so easy to work with, and provided so many perks, including free use of all of their decor! My husband and I were so well taken care of on our big day by Jade and Hannah, and all staff at The Sterling wore a bright smile on their faces at all times. I was never once stressed because my coordinators were so calm and collected, and they truly only wanted us to have the best day of our lives. Myself, my wedding party, my family and my guests were so pleased with all the venue had to offer. My favorite part of The Sterling was the privacy of the event and the ability for my guests to enjoy my wedding however they pleased, whether it be dancing, relaxing by the fire, or playing lawn games. The food was incredible across the board, from apps, dinner, to late night snacks. I know numerous guests went up for seconds because they enjoyed the buffet so much! I would highly recommend this venue to any bride, and I know they would provide the same quality at The Timberlodge as well. I have nothing but happy, positive memories from the my wedding thanks to all of the wedding planning experts at The Sterling and at Arrowhead!The Sterling's reply:
Emily & Andy- It was such a magical wedding day for you two and we are so blessed to have played a role in it. We are elated to hear that everything was beyond your wildest dreams- that is our goal here at The Sterling! You both have a forever family & home here with us and we send our best for many years to come. Cheers to you two!
Love, Hannah, Jade & The Sterling Team
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Jenna Sent on 09/29/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Best Wedding Venue in WNY!
The Sterling is truly a one-of-a-kind wedding venue that is second to none in the WNY area! Not only is the venue itself stunning, with all the amenities you could ask for, but it's also the staff that makes you feel like family. Michael and team went above and beyond, making sure we always had what we needed and that every little detail was attended to. Working with Michael was an absolute pleasure! He always made himself accessible, willing to pick up the phone to discuss details and answer any questions. Michael and staff had the best attitude and it's clear that they put their heart and soul into everything they do. Guests could not rave enough about the food - if you're wondering, it's AMAZING! We could not have asked for a more perfect venue or a more perfect day. We are so thankful to have made such beautiful memories, we will cherish them forever! Thank you for everything, we love you Michael and team!The Sterling's reply:
WOW Jenna, We are at a loss for words after reading your review. On behalf of myself, and The Sterling staff we truly appreciate you sending in this review. We were all so humbled and delighted by it. We all love what we do and love hearing about your experience. I will also share with our Executive Chef & Kitchen staff about your thoughts on the food. Wishing you and Michael a lifetime of happiness and love.
Love always, Michael and The Sterling Family. -
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Michael Sent on 09/26/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing job!
Michael and his team at the Sterling are nothing short of the truest professionals in the game. As a fellow wedding creative, working with this staff for couple’s weddings is extremely consistent time after time and are my go to choice. Mike is fun, professional, and delivers top notch results. Highly recommended!! -DJ Michael KhouryThe Sterling's reply:
Michael-Thank you very much for your review. It truly means alot to us when a fellow vendor reaches out and leaves positive feedback. We enjoy every second you’re on site. Your talent is unmatched. Can’t wait to have you back this year!
All the best,
Michael & The Sterling Family.
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6780A5B0B50C0767877556Cb9701E7Cd333D0C95 Sent on 09/26/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
5 Stars Across The Board!!!
The staff and venue at The Sterling is nothing short of perfect! They have all of the amenities you could ask for to make your wedding day go smoothly, and their staff are extremely knowledgeable, attentive, and ready to help with all aspects of your day! Their level of attention to detail is outstanding, and the attention they gave us throughout our wedding day gave us so much peace of mind, and reassurance which is priceless when the day is so hectic. Thank you again Sterling team for making our wedding day the best it could possibly be! -
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Jesse Sent on 09/26/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Simply Stunning!
Wow! I attended a wedding at The Sterling on 9/17/2022 for Myron and Krystle and wow is all I can use to describe it. What a wedding it was!!! As a guest, I felt like everything was on point. The venue was perfect as was the staff. Michael was just a dream come true as well! He was on every aspect and made everyone feel at home. I was absolutely blown away! I’m looking forward to using this place for my own wedding. Excellent job by all!The Sterling's reply:
Jesse M- Thank you so much for your review from the 9/17/22 Wedding at the Sterling. We are beyond glad you had a wonderful experience. It makes us so proud, that as a guest you are sharing your positive feedback and it is truly appreciated. Wishing you all the best and hope to see you again soon.
Warm Regards,
Michael & The Sterling Wedding Team.
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Theresa Sent on 09/25/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Timberlodge
As the mother of the bride , I can’t say enough about this venue, it was stunning! Jade was an amazing wedding planner, and went above and beyond to make sure my daughters wedding was absolutely beautiful, Michael made us feel so pampered and went out of his way to make sure we were served and happy ! I can’t say more about the Beauty and service of the Timberlodge!The Sterling's reply:
Theresa M.- Thank you very much for your review. We all loved the kind words you had to say. You and Phil should be so proud of the amazing daughter you raised. The love and joy was so real during the entire day. We all are so blessed to be a part of this magical day. Cheers to everyone on their next chapter together. Love to all.
All the best,
Michael/Jade & The Timberlodge Wedding Team.
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Anna Sent on 09/24/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Timberlodge & Sterling
We had our son’s wedding at the Timberlodge & Sterling and it was everything we could have dreamed of. The food was absolutely amazing. Everyone raved how delicious the steak/chicken combo, vegetarian dish, appetizers, desserts, specialty drinks and evening snacks were. All the staff were absolutely phenomenal- incredibly friendly, made sure every detail was perfect and went above and beyond. Special thanks to Michael, Hannah, Page and Lucas for everything they did. It is appreciated beyond words. The venue was beyond elegant and beautiful and the table arrangements and flowers were magnificent . It really is a one-of-a-kind venue. I could go on and on how great the Timberlodge and Sterling are but they have an excellent reputation for a reason- they TRULY ARE THE BEST!! I heard so many wonderful comments from our guests about our wedding. It truly was a fairytale wedding thanks to everyone that works here! If you want a magical day to remember, this is definitely the place! ❤️The Sterling's reply:
Dear Anna,
We all were so excited to see this review come through. The magic was truly real on your son's Wedding Day. We are so grateful for your heartfelt words. Congratulations and love to all.
All the best,
Michael & The Sterling Family.
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Myron Sent on 09/22/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I now know why it has been Awarded “BEST VENUE”!!
As a business owner in the sales/service industry I can’t help but have high expectations for customer service as well as very observant to all details. From the moment meeting Michael the coordinator as well the entire staff you begin to see their passion for the venues and grounds. As mentioned being in sales and service, You hope that what is said is not an empty promise or no service after the sale. Let me be the first to say it kept getting better. Our wedding consumed both The Timberlodge and The Sterling, with our ceremony at the timeless Timberlodge which was breathtaking…. From little details like even the staff on a busy golf day directing golfers and people with NO Interruptions! Reception followed at The Sterling in the same professional and five star service!!! Your wedding goes by so fast, but one thing you will notice are problems…. THERE WASN’T A SINGLE ONE OF THEM !!!! As a business owner I asked guests how there experience was….one of the comments that stuck with me was, “it was beyond perfection” from one of the most particular and hard to please guests. That’s when I knew I had to voice myself and leave this review. IF YOU WANT A TEAM THAT CARES ….. Book your wedding here. IF YOU WANT SERVICE WITH A SMILE….. book here
IF YOU WANT GREAT FOOD, ATMOSPHERE, ATTENTION TO DETAIL, BOOK HERE!!!!!
There is a reason why this venue and tram was voted best Wedding Venue in WNY.
Thank you Michael, Zak, Lucas, Geoff, Clint and all the other staff you made this the most memorable day of our life !!!!The Sterling's reply:
Dear Myron,
We are so thrilled we were able to WOW you and your bride during your wedding. Your Wedding had a lot of firsts, and we were so proud to see them come to life. Your fairytale was short of nothing, and we are so happy everyone had a fabulous time. You will always have a home here at The Sterling. We can't wait to hear all about your updates on this next chapter of life. Wishing you all the love and support in the world. Thank you again for allowing us to host your big day.
All our love,
Michael & The Sterling Family. -
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Olivia Sent on 09/15/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Every Need Met
Hannah and her team at The Sterling are absolutely incredible! They went above and beyond to ensure that our day was perfect. From our planning meetings a year ago, through the day of the wedding, Hannah handled all of our requests (some crazier than others) with the upmost importance, thoroughness and professionalism! We truly cannot thank her enough.
Now let’s talk food. OUTSTANDING! Many of our guests even commented on how this was the best food they’ve experienced at a wedding.
The Sterling at Arrowhead gets a 10/10!
The Sterling's reply:
Olivia & Troy- We love you guys! Working with you was an absolute pleasure and we would not have wanted to have had it any other way. You had your vision and the Sterling team was so happy to execute that for you. Cheers to a lifetime of forever love between you two.
All our Love, Hannah, Michael and The Sterling Crew
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Ayesha Sent on 09/05/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The BEST Wedding
I’m so glad we chose to get married at The Sterling. Everything was beyond our expectations. We had so much assistance from our wedding planner. Hannah was an absolute delight to work with! She was accessible whenever we needed her. Any concerns we had she handled with ease. She even helped us figure out our signature drinks. She became part of our family. The Sterling makes your wedding a priority.The Sterling's reply:
Ayesha & Demitrius- Talk about a WOW wedding! You two left no page unturned when it came to the entertainment for your wedding and our team is still talking about it. You two were so fun to work with and you will always be family to us here at The Sterling.
Love Always, Hannah & The Sterling Team
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Jillian Sent on 07/28/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jill and Zack- The Sterling
This venue and team are absolutely amazing! The sky is the limits with this venue from the locations of first dance or lawn games to sparklers and fireworks! We fell in love with the venue from day one and the staff (Michael and team) made us feel right at home! I truly have not been to a wedding where not one person didn’t like the music food or location until now on our wedding! Friends and family told us that we set the bar high for any of our other friends getting married in the future. The food is prepared by a chef which leaves you wanted more. Could not be more impressed by every aspect of this venue and team!The Sterling's reply:
Hi Jillian, It was so awesome reading this review. We are so blessed we got to work with you and Zack. You both are such genuine people and will forever hold a place in our hearts. We all are so glad you both were pleased with everything. Wishing you nothing but continued success on your journey together.
Love Always,
Michael and The Sterling Family.
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Kailee Sent on 07/25/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best day EVER!
We initially chose the Sterling as our venue given its awesome indoor/outdoor set up for our summer wedding and how beautiful it is with the big windows, wooden beams, etc. Although it’s beauty met all expectations, the staff and service exceeded them and were what truly made our day the best day of our lives! We cannot say enough positive things about Michael. He is smart, such a hard worker, kind, funny, light hearted- all of the things you could hope for in a wedding coordinator! We are getting so many compliments about the venue and how great the night was- my husband and I enjoyed our entire night without a worry in the world. So thank you to The Sterling, Michael, and all the staff members who made our day so perfect!The Sterling's reply:
Hey Kailee,
Thank you for sending in this heartfelt review, we truly appreciate every word you said. Your wedding was extremely special, and we are so happy that we were a part of it. Your family and friends were so much fun. Your theme was so perfect and you could tell that your love for each other is so real. We hope you are loving every minute of married life. All our love and support to you and Michael.
Love Always Michael & The Sterling Family. -
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Kathryn Sent on 07/17/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A True Fairytale Come to Life
When you are dreaming of the perfect wedding, you need the perfect venue that is willing to see your vision and guide you on the journey. The Sterling (special shout out to Michael) did just that. After 21 months of planning, the team at the Sterling put together the most magical of nights. The event was perfect! Service was spot on. Guests raved about the food and were awed by the beauty of the venue. This is EXACTLY what we wanted for the wedding!The Sterling's reply:
Dear Kathryn,
It was such a pleasure working with you and your family during your planning process. Your wedding was an absolute dream. We are so happy that we were able to help make your wedding everything you ever dreamed of. Thank you for sending in this review. Wishing you all the best in your new chapter, and tell your mom we said hello!
Love Always, Michael & The Sterling Wedding Crew.
GO BUFFALOOOOOOOO!!!!! :)))))))
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Raymond Sent on 07/13/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Choose The Sterling and Never Regret
I just had my wedding at the end of June and all I can say is "WOW". This staff is phenomenal. I was so impressed with how smooth the day went, even with the sprinkling rain throughout the morning and early afternoon. Michael, Paige, and Megan were AMAZING and easy to work with. Michael is a veteran of many, many years. From what I heard, Paige is a new hire, but from the first day I met her until even afterward (I left something at venue to be picked up), she worked with me and my wife like she has been working there for dozens of years. The Sterling got a STEAL of a hire! Megan, our banquet captain made sure we were fed and we had more food and drink than we could handle! Again, they are the best and I would recommend this place 10x over!The Sterling's reply:
Raymond & YanYan, first of all, thank you for sharing such kind words! The entire staff at Arrowhead was honored to play such a special role in your wedding! You were both so sweet, and we loved planning and celebrating with you! One of our favorite parts of our job is learning about different cultures and traditions. Michael, Megan and I truly enjoyed getting to practice them (with you) while celebrating the two of you! Hands down our favorite part of your day we still talk about was participating in your intimate and traditional Chinese ceremony- it was extremely heartfelt! Wishing you both so much love and happiness.
Cheers!
Your Wedding Team- Paige, Michael, Megan and The Sterling Team
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Jordyn Sent on 07/08/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Most AMAZING venue & team!!!!
I truly cannot say enough amazing things about The Sterling! From the moment we toured the venue we absolutely fell in love with it. Aside from it being breathtaking and the food being delicious, the staff is ONE OF A KIND! Every single individual that assisted us was so wonderful, responsive, professional, and incredibly easy to work with. I can’t even count the number of guests that were raving about the staff’s kindness and efficiency! The Sterling team removed every ounce of stress from our big day allowing us to soak in every second!
Now a huge round of applause for our wedding coordinator, Michael, who is truly heaven sent! Not only is he one of the MOST GENUINE humans I’ve ever met, he is simply just incredible at what he does. From the moment we met him, he went above & beyond to make sure our experience was second to none! He helped bring our vision to life and made our day more than magical. Our dream wedding couldn’t have been made reality without him!!!
June 24, 2022 was the truly best night of our lives! The Sterling Team, from the bottom of our hearts, THANK YOU!!!!! We cannot recommend this venue enough!
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Hayley Sent on 05/22/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Upstanding venue
To say this venue and their employees make sure your day is good is an understatement. Every step of the way was made easy and stress free. Michael (wedding coordinator) is so beyond talented in what he does. Not only does he make the planning as easy as possible, he is thorough and organized. Michael takes the time to make sure he is personable and gets to know you. He isn't just someone who stands on the sidelines and runs the show. He jumps in where its needed and even served when hands were needed. I can't say enough good things about our experience and the guests who attended felt the same. -
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Kristina Sent on 05/22/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolute perfection
The Sterling exceeded my expectations and created the most memorable experience for me, my husband and our families! -
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Alyssa Sent on 05/02/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Amazing!
Our wedding was on 4/23/2022. We can not recommend The Sterling enough!! The venue itself is absolutely stunning, the food was delicious and the staff were exceptional. Our guests are still commenting on how beautiful everything turned out and how smooth everything ran! We loved having our ceremony on the island and the photos of our first dance on the catwalk turned out amazing! I can not express how grateful we are to have had the opportunity to work with Michael, one of The Sterling’s coordinators. It is difficult to put into words how PHENOMENAL he was! Every call, text, email, request, you name it, Michael always responded promptly and enthusiastically. He made every single request we had come to life and made our day truly magical. We wouldn’t have been able to do it without him!!! Overall, our experience working with The Sterling was a 10/10.. highly recommend! -
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Dillon Sent on 03/20/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Krystle is a breath of fresh air to this experience!
My fiancé and I have always wanted a wedding that is non traditional and out of the box. Instead of a dance floor we preferred to do lawn games and many different activities (like lazer tag) to keep the day/night fun for everyone. We are including our two Dalmatians for our wedding and the theme around it is black and white and spots. After searching and speaking with multiple vendors, we found many of them were not as excited or passionate about our ideas like we had hoped. When we recently met up with Krystle to see The Stearling and shared our ideas, she was just as excited, if not, more excited than we were about our plans! It was so refreshing to tell her everything we wanted that would differ from a traditional wedding and we could hear it in her voice and see it in her face how happy she was to help us make our special day trurly fit us. As far as the venues atmosphere and appearance, we both teared up instantly driving into the venue looking over the shear beauty of it. Krystle made the pricing and the wedding process so easy to understand in the short hour we were with her. She provided incredible ideas on top of all the ideas we already had, like putting the ceremony chairs in a circle resembling a spot of our Dalmatians. We are from Syracuse, and the 2+ hour drive is 100% worth it to have her and the other amazing and personable people and vendors we met that day. If you are from the Syracuse or Rochester area, we HIGHLY recommend scheduling a tour with Krystle to experience what we had experienced with her. It is the perfect place to make all your dreams and ideas for your wedding day come to life right before your eyes. It is a place I would rate a 12/10!The Sterling's reply:
Hi Dillon and Brittany!
You guys are seriously the best and so much fun! We absolutely loved all of the ideas you both had and cannot wait to help you plan. We are honored to help your vision come to life.
The entire team here cant wait to meet your fur babies and get you guys hitched!
Love,
Krystle, Michael and Your Sterling Wedding Team -
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Pam J. Sent on 03/02/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
FANTASTIC venue and staff!
We had my daughter's wedding at The Sterling last Saturday. Michael and his team were FANTASTIC to work with! Everything, and I do mean everything, went without a hitch. They are like a well-oiled machine - not only was everything handled in a quick and efficient manner, everything was done with a wonderful attitude. We would HIGHLY recommend The Sterling for any special occasion! -
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John Sent on 02/08/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely fabulous
Wonderful location and great facilities. The decor and evening were beautifully coordinated. Comfortable, non-crowded seating arrangements allowing for plenty of space to mingle. Separate private space for pre-wedding prep for both groom and bride along with separate dancing room and dining, bars located strategically for access. The food was delicious and portions generous. Plenty of parking too. I cannot say enough positive things about the setup and serving crew, and the event planner and coordinator, Natalie and Michael are excellent….top notch. We are very pleased…Father and Mother of the Bride.The Sterling's reply:
Dear John,
Thank you so much for your kind words. We are so thrilled for the success of Elle's and Nik's Wedding. Everyone involved was so blessed they booked at the Sterling and we got the opportunity to work with everyone. The special touches made the night even better than I could imagine. Thank you for your generosity. Wishing everyone a prosperous new year. Hope to see everyone again sometime soon.
All the best,
Michael & The Sterling Team. -
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Elle Sent on 02/08/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outstanding
From start to finish The Sterling was the perfect spot for us and our wedding. Krystal did an amazing job helping us feel at home when we were looking for vendors. Then getting the chance to work with Michael was such an honor. He made planning so easy and truly did everything he could to make the wedding a dream. The whole team were so easy to work with and wonderful. They were all so helpful and I did not have to worry at all day of wedding, everything was taken care of. I honestly cannot recommend them enough!! Not to mention the venue is stunning. I continue to say that I wish I could relive this weekend but over and over again and The Sterling and their team were a huge part of that. I wouldn’t change a thing!The Sterling's reply:
Dear Elle,
Your Wedding was definitely a night to remember. We are all truly honored and thrilled to be a part of it. We appreciate all the heartfelt words. Wishing you and Nik all the love & joy this world has to offer. Feel free to stop in anytime when you are in town. We would love to catch up.
Love Always,
Michael & The Sterling Wedding Team -
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Laura Sent on 01/18/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
New Year's Eve Party and Wedding to Remember
We celebrated New Year's Eve and our wedding at the Sterling on 12/31/21. After looking through the available venues in the Buffalo area it was no question that we wanted to host our wedding at the Sterling. We loved working with the team to plan every detail of our event to make sure everything represented us well. The space itself is such a a beautiful simple canvas that comes to life with even the smallest details. All of our guests had the same reaction as we did when they walked in and looked around.
We loved having the option to create virtually whatever floor plan to work best with our guest list and adjust as needed to optimize the placement of our DJ with the dance floor, the gift table, family photos and so much more. If you are a creative person you can transform this space into so many different things - it was really inspiring to see their tagged photos on instagram to see what other couples did with the venue.
I would be remiss if I didn't talk about the food - my jaw dropped when I saw how generous the serving size was. I've heard from so many people that brides are usually too nervous to eat the day of their wedding, let me tell you I didn't miss a meal all day and dinner was no exception. The food was absolutely delicious and what's more impressive is I didn't hear anyone say their steak was overdone or anything was cold as if it had been sitting out for a long time. We opted to do all passed appetizers rather than any of the charcuterie tables that were available as we felt it would give guests more things to try. The Swedish meatballs were a huge hit, as were the grilled cheese and tomato soup shooters, and classics like caprese skewers.
Regarding pricing - there were no surprise prices. The Sterling was very upfront with us when we put in our deposit in November 2020 what the typical price increases for food and beverages is each year which really helped us plan our menus and stay in budget. I have read horror stories about charges to rent plates, silverware and then WASH those items. The fee to rent the Sterling includes SO much including the priceless expertise and assistance from the coordinator.
Speaking of coordinators, Michael was there to help us at every turn with changing COVID guidelines in the county and made sure we were hosting an event that we and our guests felt comfortable celebrating in. Michael also took over the hugely important job of contacting our vendors (DJ, Florist, Cake etc) the week of our wedding to provide them with details they needed. This was a huge help and eliminated a major task from our to-do list. The rest of the staff including Natalie was instrumental in executing all of our plans day of so that we could just simply enjoy our wedding!
We also had our ceremony at the Sterling - I was at first apprehensive about having it in the enclosed heated patio in the back, but I promise you when I was walking down the aisle, the last thing I was looking at was the outdoor plastic flaps that enclose the space. We were able to easily transform the space into a beautiful location for a ceremony by adding a few details to the arbor and filling it with our family and friends.
Thank you to everyone at the Sterling for helping us plan a wedding and New Year's Eve party that we will remember for the rest of our lives!
Advice to those planning their weddings - try to enjoy it! All the stress and time was worth seeing all of our plans and details come to life.The Sterling's reply:
Hi Laura,
We hope you and Jack are enjoying the new year as husband and wife. We just wanted to say thank you so much for the thoughtful review. We have shared your feedback with the kitchen staff and Natalie and they were very grateful. We all had a wonderful time working with all of you. We knew the moment you walked in our doors that you were meant to have your wedding with us! The night was so perfect and your guests were an absolute blast. Also we wanted to thank you for working so hard at your job during this pandemic. You too are a blessing to all and so thoughtful. Take care and please visit us again soon! Missing you guys already!
Cheers,
Michael & Your Sterling Wedding Team -
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Sydney Sent on 01/12/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stress-free and wonderful experience!
The Sterling (specifically Michael) made our whole wedding experience wonderful. Michael helped us plan the most beautiful wedding in only 3 months. The whole Sterling team made our big day stress-free, and it could not have gone more smooth thanks to their dedicated team. We are absolutely thrilled with our decision on choosing the Sterling and would do it all over again if given the chance!The Sterling's reply:
Dear Sydney,
We hope you and Aaron are doing amazing and had a blast on your honeymoon. We wanted to reach out to thank you very much for your review. It really means a lot to hear the positive feedback from our couples. Your wedding was very elegant and we loved the ceremony. Your families were so fun to be around and you can really tell how much you are loved. Wishing you both all the love and happiness.
Love Always,
Michael & The Sterling Team -
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Heidi Sent on 12/18/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect evening
My son and daughter-in-law were married at The Sterling over Thanksgiving weekend. Everything EXCEEDED our expectations! Michael and his staff oversaw that the evening ran seamlessly. They were extremely professional and friendly and catered to everyone! It was beautiful. Would highly recommend!The Sterling's reply:
Hi Heidi.
We just want to thank you for taking the time to provide
feedback from Kevin and Emma's big day. It was truly an honor to work with the families and be a part of this most special moment in all of your lives. You should be so proud as a mom because you have raised such an upstanding gentleman. We passed along your kind words to our staff and they were super thankful. Wishing you all the love and happiness in the world.
Warmest Regards,
Michael & The Sterling Team. -
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Jillian Sent on 12/16/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
December 2021 Wedding
All thanks to the Sterling and their team I was able to have my dream wedding! The staff is absolutely amazing! They are easy to get a hold of if you ever have questions. The food is absolutely amazing! They will make your vision come alive!The Sterling's reply:
Hi Jillian,
Wow!! What a memorable Wedding! We are still talking about your wedding day and how fun it was. Thank you very much for reaching out to leave us a 5 Star review. Your Wedding was flawless and everyone involved was awesome to work with. It was so awesome that you got to work with Michael! Your Wedding video was so awesome to be a part of. Wishing you and Kurtis all the love and happiness in the world.
Love Always,
The Sterling Wedding Team. -
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Danie Sent on 12/16/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Flawless is honestly the best way to describe it!
The second we walked into the Sterling I knew I didn’t want to look anywhere else for our wedding venue (my actual words were “can I live here?!”, and if you’ve seen the inside, you know why!). From the moment we took our tour and signed our contract, to the moment we said our I Do’s and partied the night away, the Sterling staff never ceased to amaze us with their responsiveness, their service and just their overall desire to make your special day their top priority. Getting married during Covid everyone assumed planning must’ve been a nightmare for us but honestly the Sterling handled Covid so well and took away any stress that couldve come from it and did everything in their power to make our wedding hopes a reality. Our planner Michael, the Walt Disney of wedding planners making our dreams come true, was nothing short of absolutely incredible, from our surprise first look with our dog, the non traditional wedding entrance, to our decor, to our very large wedding party, to all our crazy wild partying, he made sure everything went more perfect than I could’ve ever hoped for. Now let’s talk about the staff during the wedding! PHENOMENAL! From the moment we walked in the door for getting ready, till the end of the night while we packed up. Throughout the night a staff member was always coming up to me or my husband, without any request, to make sure we always had a fresh drink in our hand (I felt like a damn celebrity!). Our guests and bridal party all night continued to comment on how amazing and attentive the staff was and they were just blown away. Your wedding day is one of the most special days of your life, if not THEEE most special, and The Sterling takes that responsibility you put into them very seriously and goes above and beyond to make sure it’s a night you will always remember. If I had to do it all over, I would go with the sterling again no doubt about it!-
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+7 photos
The Sterling's reply:
Hi Danie,
Hope all is well and 2022 is going great for you and Adam. We
really appreciate your review and the title of " Walt Disney of
wedding planners" That was so amazing to be called that. A wedding is supposed to make you feel you are living the fairy tale and that is always my ultimate goal. You and Adam are such an amazing couple and wish nothing but the best for the both of you. The first look with the dogs was like a hallmark movie. The little surprises you had for him were so touching. Love and happiness always.
Warmest Regards,
Michael AKA Walt of Weddings :) & The Sterling Team.
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Devan Sent on 12/05/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream wedding
We love The Sterling and everyone who helped make our day so special, especial Krystal and Michael!! My husband and I initially booked this venue when it was merely a virtual video--they hadn't even broke ground on it yet. Throughout the whole process they were so accommodating. We had date changes due to the pandemic and they were so easy to work with. This team is truly the A team!! They know weddings from front to back. We got so many compliments on how amazing the party was and how flawless everything took place. We love you all!!!! The food--phenomenal. Their organization--impeccable. They provide everything for you so as a bride--WOW it makes your life simplified!!
5 Stars from the Smalleys!!!The Sterling's reply:
Dear Smalleys,
We are so thankful for you. You have been with us since the very beginning having faith in us through construction and the pandemic. You have been such a joy to work with and it's been so enjoyable to see your family grow and how happy you are together. We are honored to have been a part of your big day. We were so excited for the big day we can't believe how fast it went by. We are still talking about the kiddos driving around on the dance floor with the cans clinking behind them. Your wedding day was absolutely perfect. Everyone was so relaxed and you could tell it was a room filled with loving family and friends. We cannot wait to see what the future has in store for The Smalleys. We will miss you very much. You will always have a home at The Sterling.
Yours Truly,
Krystle, Michael & The Sterling Wedding Team. -
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Emma Sent on 12/04/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dreamy Venue, Professional Staff
The Sterling is stunning, the staff is amazing, and the food is excellent.
The Sterling staff helped my dream wedding come to life. I have to give a shout out to Michael, our coordinator, who was MVP and made all our dreams a reality.
The bride and groom suite were the best touch and helped the day run so smoothly. It is amazing to have your hair and makeup done at the venue space.
The entire space is a beautiful blank canvas so every bride can see a different vision and bring it to life.
The bartenders made our signature cocktails better than I could’ve imagined.
All in all, I know that any couple that gets married at The Sterling will feel so special and have the best wedding that is unique to them.The Sterling's reply:
Dear Mr. and Mrs. B,
Wow! What an awesome review. We truly appreciate your kind words. Your wedding day was so magical. Your vision for the space was like no other. The florals you chose really made you feel like you were in another world. The ceremony was one of the most romantic ceremonies that we wish we could relive again and again. We are so happy for you both and humbled to have the opportunity to work with you and your families. We wish you an amazing holiday season as husband and wife and all the happiness in the world.
-From your MVP and from all of us here at The Sterling -
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Constance Sent on 11/23/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic!!!
My husband and I had our wedding at The Sterling on 11/20/21.
Chris, Natalie, Tumika, Michael and Krystal were all absolutely wonderful to us throughout the planning process for our wedding. We booked with the venue in 2019, before it was even finished being built, and that’s when we first met Krystal. She was always quick to answer our questions and super accommodating. From there, the team was consistently friendly and responsive. They experienced some turnover during the pandemic, as most facilities have, but they wound up assembling a rockstar team that takes true pride in their work!
Not to mention - the food! Our guests are still raving about the food! Everything including the assortment of hand passed appetizers, beautiful crudités displays, shrimp displays, and dual entrees were exceptional!
They even helped us come up with a signature drink for the bar! It was absolutely phenomenal. Tumika and her team were incredible the entire night. There was NEVER a back up at the bar and people were complimenting us on how wonderful everyone was!!!
Arrowhead’s Food and Beverage Director, Chris, has put together a great team at The Sterling. We, as well as many of our guests, are just so impressed. From the moment we walked in to the moment we left Chris and his team made us feel like we were important. They calmed our nerves, made us laugh, and showed us true hospitality. I just can’t say enough good things about this team.
I wouldn’t hesitate to have another event at this incredible venue! Highly, highly recommend!!The Sterling's reply:
Connie! Thank you for your amazing review and allowing the entire staff of Arrowhead to play such an important role in your Wedding Day, it was truly an honor! Your wedding and the thought you put into the planning resulted in what was nothing short of what was a spectacular event! Your personal touches from having the bagpiper in your ceremony, your custom signage, to your dessert table and its selections were stunning. We can't wait to see your photos! Thank you again, we wish you a lifetime of happiness and bliss! -
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Mary Sent on 11/16/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
5 stars is not enough!
If I could give 100 stars it would still not be enough to describe my daughter's wedding at The Sterling. The entire team went above and beyond to make her wedding a real life Fairytale!
Geoff was so attentive and was sincerely committed to ensuring every detail, every request and every aspect of planning was gone over and double checked. By the night of the wedding I was 100% secure that everything was taken care of, all I had left to do was enjoy the night! And enjoy the night we did!
We had 180 guests and the room was very comfortable. We had a large dance floor and still plenty of room for cocktail hour and a beautiful dessert table. Cocktail hour set the tone for an incredible night! Signature Cocktails, Passed Appetizers that are still being talked about; grilled cheese and tomato soup shooters-amazing!
The Bar Staff was attentive, fast and still found time to be personable and so welcoming to our guests!
Dinner was spectacular, not only was it delicious, and hot, but all of our guests were served almost simultaneously. It was incredible.
After dinner we had Late Night Snacks; French Fry and Pretzel Bars-the perfect snack after cocktails and dancing! And, the guys loved the Cigar and Whiskey Bar.
We ended the night with a Sparkler Send Off-it was magical.
And the best part, I did not have to worry about a thing, the Sterling staff had everything covered!!
From start to finish, from wedding coordinators, to managers, to wait staff and bar staff-every single person and every part of our time at The Sterling was Perfect!
I would not hesitate to recommend them to family or friends for any party, wedding or social event.
My only regret-- is that it is over. I am going to miss our Sterling friends, and all the fun we had planning my daughter's wedding.
Bravo Sterling Staff!!!The Sterling's reply:
Mary Kay! Thank you so much for your kind words. It was such an honor to be a small part in Kelly's special day. Your attention to detail was clearly evident right from the beginning. From your magnificent champagne walls complete with amazing signage, your custom table setting, your room layout design, custom bar menu and food selections, everything was absolutely beautiful. You had such great vision for Kelly's wedding. Our entire staff felt privileged to serve your family and your guests. Thank you for choosing The Sterling and we wish you and your family the very best. We hope to have you back in the near future.
Sincerely,
The Sterling Wedding & Events Team
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Heather Sent on 10/22/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely perfect!
The Sterling was AMAZING! A Beautiful, breathtaking venue! Staff was awesome, food was great! The bridal suite was a perfect place to get ready! The island made for a beautiful ceremony! We can’t say enough positive things about the process from start to finish. The staff was super organized and helpful which made the wedding planning process effortless. Thank you Sterling Staff!The Sterling's reply:
Heather, we cannot find the words to express our gratitude for your review. It was such an honor working with you. Thank you for entrusting all of us here at The Sterling to execute your wedding day. It was one of the most beautiful weddings we've seen so far.
We hope to have you come visit us again in the near future. Wishing you the very best!
Your Sterling Wedding Team
Congratulations on being #sterlingwed! -
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Mari Sent on 06/01/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wildest Wedding Dreams Come True
I can't say enough about how amazing the venue is and how perfect our wedding at the Sterling was. Lauren and her team were beyond amazing-- so kind, helpful, thoughtful, capable, just such a pleasure to work with.
The food was amazing, people are still talking about it. And of course the venue itself is beyond compare. We can't believe we were fortunate enough to use it. Definitely a dream-come-true venue.
Would highly suggest taking advantage of the extras they provide such as the yard games, s'mores package, and fire pits. Really rounded out the experience for the guests.
I don't think we'll ever get over our day there. The venue and more importantly the staff made it a PERFECT day and experience.
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Kristy Sent on 05/12/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Wedding
Our wedding was everything we wanted and more. Lauren helped us plan out our timeline and organize our event. We received many compliments from our guests about how attentive and on point the whole staff was. The food was delicious and we have never tasted a better cookie. One of our guest had to attend to their child and his wife asked if they could set some food aside for him since it was dinner time. Not only did they set food aside, they noticed right away when he returned and brought it right out to him without being asked. That is just one example of how great the whole staff was. The facility was very modern and extremely beautiful. We mostly dealt with Lauren who was very friendly and professional. We could not ask for a better experience.The Sterling's reply:
Hi Kristy,
It was beyond an honor to be a small part of your big day! The team and I were amazed with every detail down to the picture of your brother which was such a hit LOL! Congratulations once again, wishing you and Nicholas a bright and happy future!
--Lauren and The Sterling Team -
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Ariel Sent on 04/19/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing!
The Sterling is absolutely breathtaking. I am so excited to have my wedding here in 2022. Krystle was super pleasant to be around and made the tour a breeze. She explained everything to detail and was very helpful with all our questions. She broke down the pricing so it was easy to understand and explained it all thoroughly so there was no confusion. They include almost everything you need and provide a great vendor list for anything else you may want. I am so happy to have chose this venue and I'm very comfortable with having them run my big day with no worries on my end. I highly recommend taking a tour if you are interested, the place is absolutely gorgeous in person. Thanks again for making my decision so easy and I can not wait for my wedding in 2022!! -
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Debbie Sent on 04/17/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Who knew wedding planning could be this easy?!?!
Not the bride to be, but the dreaded mother in law! I went with the bride to be to tour The Sterling. The pictures on the website were so beautiful, we had to see it in person! After an amazing tour with Krystal, we not only booked The Sterling, but the bride changed her design concept altogether to match the esthetic of The Sterling! It is THAT beautiful!
Sitting down with Krystal was seamless! She was so nice and explained everything to a 'T'! She gave us suggestions we hadn't thought of and talked us through a few things to decide on. Over all an amazing experience and can't wait to meet the rest of the team!
Down to the knitty gritty! Think of ALL you have to do setting up your venue, with the decorations you have to purchase, the flowers you have to purchase, all the extras you have to purchase. The time it will take to decorate, the things you forget to get everything perfect for your day.... Now think of ALL OF THAT being done, nothing forgotten and included for you the way YOU want.... I am all in!
HIGHLY recommended!
#ariel&zach9232022The Sterling's reply:
Hi Debbie!
We are so excited for Ariel and Zach! We are going to have a blast planning their wedding with you and Ariel! We cannot wait!
Wahooo #ariel&zach9232022 -
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Lindsay Sent on 12/31/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stunning venue
I am so excited to get married here next year! The team was extremely knowledgeable and helpful as they took me on the tour. They gave suggestions, encouraged me, and made me feel like their #1 priority the whole time. Their knowledge of weddings and receptions made me feel so at ease, and I know I’m in very good hands. They were so easy to talk to, easy to get a hold of, and were so accommodating and flexible. I fell in love with the venue and cannot wait for my big day to be at The Sterling! ❤️😍The Sterling's reply:
Hi Lindsay! Thank you so much for your kind words. It was so fun meeting you and showing you around! We are so incredibly excited you chose The Sterling for your big day!
-Krystle, Emma and The Sterling Wedding Team -
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Andrea Sent on 12/29/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So excited for our wedding at The Sterling!
I knew The Sterling would be a great place to have our wedding after just looking at pictures and their website. Our tour with Krystle was great and made me even more excited to have our wedding at The Sterling so we set a date right away!
The Sterling has so much to offer and has made me feel much less overwhelmed about wedding planning. The entire building and grounds are absolutely gorgeous. There is a huge added bonus with being able to have everything at one place including getting ready, the ceremony, pictures, and the reception. I can't wait for the big day! -
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Shayley Sent on 11/17/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best venue ever!!!
If I could give 100 stars I would. I do not even know how to put into words how amazing Lauren, Krystle and the whole team from The Sterling are. I was originally suppose to have my reception at Babeville but due to certain areas of Erie County becoming a yellow zone I reached out on 11/9/20 for my wedding on 11/14/20 and The Sterling was able to accommodate us with just a 5 day notice. They even met with me and my fiancé the day I emailed them, these awesome ladies literally stayed late at work to ensure that I would have my dream wedding come Saturday. Being a covid bride is stressful enough and switching venues last minute turned out to be such a easy transition due to how incredible the staff at the Sterling was!! Lauren the wedding coordinator was present during my whole reception and ensured that everything turned out perfect. I honestly have the Sterling staff to thank for making my wedding day the best day of my life. Not to mention it is hands down the most beautiful venue in WNY! Last year when I got engaged I did not consider Arrowhead due to the distance but honestly it is worth the 40 minutes drive from Buffalo and back and all of your guest will realize that as soon as the take one step inside! I wouldn’t change one thing from my wedding day and I know I was meant to have my reception there because I could not even imagine having it any where else besides the Sterling!! The Sterling will forever be my top choice and recommendation for anyone looking for a wedding venue. Trust me, you will not regret it!The Sterling's reply:
Hi Shayley!
The moment the team and I got your email we were all in! We are always here to make a dream wedding come true and we are overjoyed to do this for you. We're still obsessing at how perfect your navy and gold theme was, almost like it was meant to be! It was outstanding to see what a strong team you and Matthew make and how you both handled this everything with such poise. You will always be a part of The Sterling family, we hope to see you again soon!
-Krystle, Lauren and The Sterling Family -
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Charlotte Sent on 10/15/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream venu
My Fiancé and I knew this was the venu for us after our first tour. We actually cancelled all of our other venu tours because we knew after viewing the Sterling in person it was the one for us. If you are looking for an indoor/outdoor venu I would highly recommend. The newly built property is breathtaking as well as the scenery surrounding it. The staff so far has been awesome! They are super organized & very helpful with any questions or needs you may have. Although our wedding isn't for some time I'm looking forward to spending our big day at this beautiful venu! -
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Karlyn Sent on 10/08/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So excited to get married at The Sterling!
My fiancé Nick and I found The Sterling and fell in love at first sight. Krystle took us on a tour and we were blown away in person. The Venue is gorgeous and everything we both wanted.Krystle answered all our questions. She also provided us a packet with pricing details, vendor recommendations and more. We are new to wedding planning so we had many follow up questions. Krystle answered them all very clear and detailed.
After booking we met the rest of the team Lauren and Amanda who provided us with more helpful information and tips. Lauren took the time to call me to share in my excitement. The gesture made me feel so special.
Booking our wedding with the team at The Sterling has been so easy and exciting. I can’t wait to continue to work together and plan our dream wedding!The Sterling's reply:
Hi Karlyn!
Hearing your excitement makes the Arrowhead family so happy! We can't wait to be a small part of the big day! We know its going to be a fun planning process!
-Lauren and The Sterling team! -
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Lydia Sent on 10/08/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Remaining optimistic
My fiancé and I got engaged last October and knew The Sterling was “the one” as soon as we saw what the final product was going to look like actually. Right off the bat their staff treated us with kindness and compassion and not just like any other customer. Krystal was so welcoming and patient with our questions. Even though our date is a ways away they have been quick to respond to our questions via email surrounding COVID uncertainties. We can sleep at night knowing their staff will take care of us through all these challenging times!The Sterling's reply:
Hi Lydia,
The Arrowhead team is so excited to be hosting your big day! We know it is going to be absolutely magical!! -
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Emily Sent on 10/08/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful and fun wedding!
I attended a wedding at The Sterling early in the summer and it was easily one of the best weddings I have ever attended! The staff was so kind and attentive and the food was AMAZING!! I am still thinking about that Mac and cheese! Everything about the night was so beautifully done I will definitely be having my wedding at The Sterling!! -
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Kaela Sent on 10/07/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Couldn’t have been happier
Even despite Covid, The Sterling helped us have our dream wedding. We did all of our getting ready in their BEAUTIFUL bridal suit & grooms suit, and did all of our photos before our ceremony. Overall the venue is so modern and dreamy, with amazing food too!The Sterling's reply:
Kaela,
Thank you so much for your kind words! Your ceremony was absolutely stunning and it was an honor to be a small part of your and Chris's big day!
-Lauren and The Sterling team -
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Christina Sent on 10/05/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Day at the Perfect Venue
We went to venues all over the Western New York area and nothing compared to hospitality the Sterling team showed, the beautiful property, fair prices and great communication. We booked The Sterling before it was even built and it was the best wedding decision we made. We first worked with Krystle and she was so welcoming and kind, we booked immediately. Through out the rest of our wedding planning we worked with Amanda, and she was AMAZING!!! There is a lot that goes into a wedding reception and she was unbelievably informative, helpful and patient through out the entire process of planning a wedding during COVID-19. Due to COVID we ended up being the first wedding to be held at the new venue! We had to cut the guest list and we unable to have a tasting, but we knew the food was good by talking to past Timberlodge brides, we were grateful for being able to have our reception and we ended up with a small intimate reception, which made our day special day even better! The Sterling is the ideal rustic chic venue, the team is so easy to work with, Amanda is the wedding planner ever bride dreams of and the overall team truly allowed us to have the best day of your life.-
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+6 photos
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Amy K. Sent on 09/15/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding of my dreams!
My husband Zach and I got engaged in 2018 and originally booked with the Timberlodge at Arrowhead. We were given the ability to switch to the Sterling and when seeing the plans, we jumped at the opportunity! From day 1 our wedding planner was nothing but helpful, always responding to emails promptly, and making all our requests a possibility. I have Celiac Disease so the fact that almost all the food could be altered to be safe for me to eat, was such a relief as a bride. The day of our wedding was so fun and stress free! All of the amenities and assistance from the Sterling staff made our wedding a dream come true! I can not recommend the Sterling enough for your dream wedding!The Sterling's reply:
Amy,
Thank you so much for your kind words! We are so happy to hear that your big day was everything you wanted it to be. Your color scheme and your overall bridal look was absolutely stunning. It's been such a pleasure to work with you and Zach, and we wish you health and lifelong happiness as Mr & Mrs! -
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Margaret Sent on 01/08/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Look no further!
From the first moment I spoke to Krystle at the Sterling/Timberlodge at Arrowhead Golf Club she exuded friendliness, helpfulness and authenticity! I Krystle and her entire team are professionals and leave no detail unfinished. I cannot express to you how lovely this team is from the first tour to the dozens of questions I threw their way. They were incredibly patient and kind. Look no further and call Krystle today to see the beautiful new Sterling facility or the handsome Timberlodge. My fiance and I selected the Sterling because we are blessed with amazingly large families. So whatever your guest list holds, Krystle and her team will accomodate you and go above and beyond to make you feel pampered. Love the entire team and the entire vibe at the Sterling! -
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User4830385 Sent on 10/21/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Professional, responsive, reliable, understanding!
So far our experience with Arrowhead has been nothing short of amazing! Krystle and Devyn have been so flexible, kind, understanding, responsive, and reliable! They’re always happy to answer all of our questions in great detail so that we feel 100% confident and comfortable planning our special wedding day. They treat us like family. They gave us a very thorough tour of this beautiful venue in the works. We’re beyond excited to continue working with them and to have our wedding at the Sterling!The Sterling's reply:
Hi Lauren,
Thank you for the heartfelt review! We are SO excited for you both! It truly has been our pleasure to help bring your dream to life. Thank you for choosing us to be a small part of your big day!
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Jessica Sent on 10/15/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wow...just wow!!!
My fiance and I just got engaged about a month ago and as I was searching on Wedding Wire I knew immediately that The Timberlodge/Sterling was going to be in my top 3 venue's I would need to go visit. Right from the first phone call the ladies at the Timberlodge were extremely pleasant. They were able to coordinate a time with our tough work schedules for a tour of their venue. The day of the tour was spectacular. My fiance and I met with both Krystle and Devyn during the tour and both ladies answered every question (no matter how stupid they may have sounded) to a T. The Timberlodge is absolutely stunning with the architecture and the wood beams-we knew it was the perfect style for us. Then we learned all about the Sterling and saw pictures of what it was going to look like and my fiance and I were sold instantly. To put it simple, The Sterling is going to be my dream wedding. Beautiful rustic-warehouse atmosphere and spacious. Plus, a TON of things are included in the total price to make sure that your wedding day flows smoothly and takes a lot of pressure off of you. Krystle was very kind with letting us visit the grounds a few more times with more family members which was really amazing of them to do for us. Our experience thus far has been absolutely incredible and we are SO excited to be able to have our dream wedding in 2021 at our dream venue! -
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Dj Barnhart Sent on 08/10/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Friendly, accommodating, and gorgeous wedding venue and staff!
When beginning the wedding venue search process, I had to idea what to expect. Once contacting Krystle, her professionalism was apparent, and the importance she placed on my needs and my wedding was beyond what I had experienced at other locations. Once stepping on the premises, the feeling felt by my fiance and myself was that which I had only imagined before. It felt like a wedding venue, like my wedding venue. The feeling coupled with Krystle's knowledge and expertise was exactly what we needed to feel comfortable in securing a date at the venue of our dreams.
We cannot wait for November 2020 and cannot wait to show off our wedding venue to our family and friends. The menu options, the value, the scenery, and everything else included was too amazing to pass up. Thanks again Krystle for helping us and answering ALL of my questions along the way, no matter how crazy or farfetched they seemed. You have been awesome to work with thus far, and I cannot wait for our wedding day!! -
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Meghan Sent on 06/13/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Can’t wait!!
Krystle is a dream come true! From day one I wasn’t sure I’d find the place I needed for the amount of people and within my budget, but I confided in Krystle and she made all of our dreams come true. I feel so honored to be married at the sterling!! It’s a dream come true!! -
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Jessie Sent on 06/07/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very Responsive!
Krystle was awesome and very responsive. We are so excited to have our wedding at the Sterling. The venue offers many amenities and includes your very own wedding planner! -
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Tommy Sent on 06/05/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best. Wedding. Ever.
I have so many great things to say, I'm not even sure where to start.
The venue is gorgeous: picturesque setting, plenty of grounds for staging photos, high ceilings, natural light, exposed beams, newly re-modeled bridal suite, faux foliage wall - the list goes on.
The food was Ah Maze Zing. From the hand-passed apps straight through to the after-party mozz sticks, the food was phenomenal. Also, go for the prok, it will literally change your life.
The element that really put this venue over the top was the Wedding Director, Ciera Schwartz. We had a very unique wedding - a "nerd" wedding, if you will. Ciera was 140% on board with it. She was so excited about the ideas that we were excited about, she helped brainstorm how to get all the elements in that we were looking for. She even offered to hang Hogwarts House Banners from the beams - completely her suggestion. We ordered them off Amazon immediately following that conversation. She was a joy to work with. Even though wedding planning is completely overwhelming, Ciera made it as painless & fun as possible, and we always looked forward to our meetings with her.
The entire staff was fantastic. It was obvious down to the smallest detail that some major TLC went into arranging our decor. And quick shout-out to the brilliant bartender who made Harry Potter House tip jars : Ravenclaw for Life.
Couldn't have made a better choice regarding venue. We were able to make our wedding everything we wanted in a gorgeous setting at a reasonable price. 14/10 would book again. 💕-
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