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The Stem's End Reviews

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Reviews

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    Julie Sent on 03/23/2025
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    Fantastic florals & easy to work with!

    I was blown away to see how Gail brought our shared floral vision to life. I'm still obsessing over my bouquet, the arch and aisle florals and my bridesmaids/MOB/MOG/grandmother florals and center pieces. Leading up to the big day, Gail was extremely responsive and great to work with. We were not sure if the ceremony would be indoor or outdoors and she was super flexible, even providing rental arch options should it take place indoors since I did not like our venue options. Would highly recommend!!!
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    Jon K. Sent on 03/30/2024
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    Amazing job

    We only had 1 month to plan our wedding, including some last minute changes. The Stem’s End handled all of our requests promptly and professionally, and the results were astounding. All of our guests complimented the flowers. We would highly recommend them, and would hire them again without a second thought.
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    Juliana Sent on 03/28/2024
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    Incredible Wedding Florist!

    The Stem's End was an absolute dream to work with for our wedding day florals! They were extremely knowledgeable and helpful when it came to putting together our proposal and making our vision come to life. Rachel was quick to respond and so thorough in all the details. We could not have loved our flowers anymore! I will recommend The Stem's End to all my family and friends who are planning an event!
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    Janelle Sent on 07/02/2023
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    Absolutely recommend The Stem's End

    We were so unbelievably satisfied with the bouquets, ceremony flowers, and centerpieces at our wedding. From our very first call, Rachel was so helpful and transparent. She answered every question I had about pricing options and was very clear about what would work best for our budget and venue. The vision boards they provide are perfect for people who are not super familiar with flowers and made me confident that we were on the same page after our call. Communication was timely and consistent. Definitely recommend The Stems End to anyone needing wedding flowers!
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    Sarah Sent on 05/19/2023
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    Absolute Perfection

    I cannot recommend The Stem’s End enough! Gail and her team created some of the most beautiful pieces for our wedding. It’s a month later and the first thing anyone still talks about are how incredible the florals were. The colors and textures that were used created such a cheerful fairytale. As much as I would love to say my bouquet stole the show (it was STUNNING), the biggest buzz was the “Pocket Garden Boutonniere” they created for my husband. It was so incredibly perfect! Gail was such a joy to work with. She genuinely cares for her clients and wants everything to be perfect. She was very up front with the costs so when it came to the final bill, there were no surprises. She also had some great rentals available such as the bud vases and candlesticks. It was wonderful to not have to secure those on our own. I also want to give a shout out to her staff member, Rachel. She was so friendly and so helpful that day. We were in a rush to get ready to walk through the door and my bouquet was wet from sitting in the vase. She quickly grabbed it and completely dried it off with her shirt, no hesitation. Just so I wouldn’t get dripped on or had wet hands!
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    9627B45E0034334639F63987Ea31C48E230C0637 Sent on 01/17/2023
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    Phenomenal Florals!!

    If you’re looking for a florist who will work with your budget and make your wedding aesthetic dreams come true, look no further! Gail was the first florist I spoke to when planning my wedding and when I left our appointment, I immediately canceled my consultations with other florists. I knew she understood my vision and would bring it all to life. And my goodness did she and the Stem’s End team deliver! When the flowers arrived the day of, I was speechless. They were STUNNING. Stem’s End provided our bouquets, corsages, boutonnieres, centerpieces, cake flowers, and ceremony and cocktail hour decor. They also provided a box of matching flowers and greenery for our photographer to use in detail photos. I had my bridal bouquet pressed into a keepsake and am so grateful that I can continue to enjoy its beauty for years to come. Overall, I was thrilled with their service and would HIGHLY recommend hiring the Stem’s End dream team for your wedding!
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    Natalie Sent on 11/23/2022
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    Incredible wedding flowers!

    Gail and the Stem's End team are absolutely amazing to work with! I hired Stem's End for our wedding flowers and it did not disappoint. Gail was extremely responsive and helpful throughout the planning process. Gail was great with suggestions and making sure that my vision came to life. The flowers were absolutely incredible and we had so many people ask about Gail and her services. Highly recommend!
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    Joanna Sent on 11/14/2022
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    Everyone wanted to know who our florist was!

    Gail and her team were absolutely incredible from start to finish. I was a bride who didn't really know what she wanted, which made speaking to florists very difficult. It took 3 months and many consultations to find Gail and as soon as we finished our first phone conversation, I knew she was perfect for our event. Her prices are very reasonable and her talent is undeniable!!! Our wedding was October 1st and had a moody, whimsical vibe, set in a historical garden venue. It rained a little on our day and the candles and greenery with pops of flowers on our reception tables created such a cozy, intimate, romantic vibe. My bridesmaid dresses were velvet floor length in a mix of 5 different colors. Their bouquets were stunning and helped to create such an elegant, stylish, cohesive look (I was worried I had leaned too trendy and the girls wouldn't look good together in such a variety of colors but Gail made sure that didn't happen)! And don't get me started on my bridal bouquet - I was blown away by how absolutely gorgeous and gigantic the blooms were and so were my guests. I received SO. SO. SO. many compliments and everyone was asking who my florist was all night long. I also sprung on Gail last minute the task of creating a floral hairpiece for me since I couldn't find any other hair accessories I liked. I sent her a picture of myself at my makeup/hair trial so she could understand what I needed and that was it. I didn't even send any inspiration pictures and thank goodness I didn't because my hairpiece was the prettiest thing I've ever seen and I couldn't have imagined or Googled anything better. It's made of dried florals too (Gail's idea!) so now it's an heirloom I can keep forever. Trust Gail and her team with your day. They won't disappoint. P.S. I don't have any formal photos back from my reception yet but will update my review with them once I do to highlight the beautiful tables and our flower-adorned cake! Photo cred to Liz Gibbs Photo
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    Ruth Sent on 11/11/2022
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    Hire this Florist!!!!

    We hired Stem's End for my daughters wedding and what a great decision. We worked with Rachel, and she was a joy to work with. From the first encounter, she was straight forward with pricing, and nothing was a surprise charge. They captured my daughters vision and came with the most beautiful flowers. They are very responsive during the planning process and went above and beyond. I almost started to cry when I walked into the reception and saw the centerpieces. AMAZING!!!!! Thank you for transforming that venue into a floral masterpiece. Thank you for being so easy to work with too, planning a wedding is a stressful venture and Rachel made it easy for us. I would HIGHLY recommend this company for all your flower needs. I would hire them again in an instant.
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    Alexandra Sent on 10/18/2022
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    Amazing and beautifully executed!

    I was so thrilled to work with Gail and The Stems End team to bring my wedding day vision to life! She has exceptional taste and was professional and patient with me through every step of the process. I could not have been happier with my decision!
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    Karen Sent on 10/03/2022
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    Exceptional floral artistry

    The Stems End by far designs the most exquisite floral arrangements I've ever seen. Gail and Rachel went above and beyond in the setup and even made great suggestions in real time on how to add greenery and color to other vendor items. They get to know the brides and their vision and since we weren't local when we had a venue walkthru they invited us to their shop to see the sample flowers and bowls/stands. This special customer service really made us feel good about our choice. Everyone at my daughters wedding commented about the floral arrangements and how gorgeous they were. Highly recommmend this team as florals are one of the most important parts of a wedding.
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    Erika Sent on 07/17/2022
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    Fantastic!

    Gail and her team are fantastic! I know nothing about flowers but Gail listened to our vision and delivered. Included in the proposal were pictures of the flowers she planned on using, which really helped the vision come together. She made it so easy and our flowers were beautiful. I highly recommend The Stem’s End for your wedding flowers!
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    Lauren Sent on 07/16/2022
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    Stunning flowers

    The moment I found their Instagram, I knew they were my florist. Rachel and Gail are professional and creative; they took a very loose color concept and picked a breathtaking array of florals to create bold, romantic, lush arrangements and bouquets. The flowers were in a perfect state of bloom and guests all day complemented their beauty. Also huge credit to their patience as I navigated a tight budget and big dreams. Don't sleep on this team!
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    Allison Sent on 06/19/2022
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    Stunning and Affordable

    I highly recommend The Stem's End for wedding florals! We reached out to more than 10 florists, and all were either way too expensive or had their own style that didn't match ours. The Stem's End was incredibly affordable, and we were BLOWN AWAY by the beautiful floral designs they created. We wanted lots of color, a mix of live and dried flowers, and non-traditional flowers (no roses!) They created truly stunning bouquets and table arrangements using over 60 vases that my mom hand-painted. They even created a beautiful asymmetrical spray for our arch made by our friend, having only seen the finished structure a week before the wedding.
    Gail was friendly, helpful, and super responsive in all of our interactions. And the day-of staff was efficient, timely, and outgoing. We are so happy we chose The Stem's End!
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    Alecia Sent on 01/21/2022
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    Highly recommend!

    Gail was amazing and we highly recommend her and her team as your florist! Gail captured our vision for our wedding, and every piece was amazing! From the arrangements and bouquets to the florels for the cake, everything was gorgeous and she really paid attention to detail.
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    Lindsay Sent on 12/28/2021
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    Absolutely the best

    I don't even know where to begin... Gail and her team are absolutely amazing!!! We originally had planned an outdoor ceremony for our wedding in November. I was looking forward to getting married in front of this beautiful pergola with the fall backdrop and having floral arrangements on each side. Due to the cold weather we ended up moving the ceremony indoors. Thanks to Gail and her team, the new set up was even more beautiful than I had ever imagined. From the ceremony floral arrangements, to my GORGEOUS bouquet, the table arrangements, the candles and every little detail in between, I was blown away. It's like Gail knew exactly what I envisioned and made it a million times better!!! I will be reaching out to Stem's End for ANY and ALL future floral needs
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    Sonya Sent on 11/26/2021
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    Beautiful arrangements & wonderful experience!

    We used Stem’s End for our wedding and could not be happier with the services they provided. The flowers were absolutely stunning. Gail understood our vision and truly exceeded our expectations! Flowers were delivered punctually and stayed fresh all day. We highly recommend Stem’s End!
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    Lisa Sent on 10/11/2021
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    Exceptional Process, Beautiful Design

    Gail was wonderful to work with. We really appreciated her patience and flexibility as we postponed our Fall 2020 wedding and worked through multiple flower design changes as our needs and vision evolved over that time. For a "type A" bride, her itemized and detailed estimates gave me control over the budget and the confidence that we were on the same page about every detail.
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    Courtney Sent on 09/25/2021
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    Speechless and Jawdropping work

    Gail is the absolute best, and she is the nicest human. Working with her felt like I was talking to a friend! Her work is incredible. When we originally sat down for our meeting to go over my vision for the wedding I was nervous she wouldn't see my vision. BUT let me tell you not only did she see it but she blew it out of the water. It was everything I ever imagined. She truly made our wedding day into fairytale. When I saw everything for the first time that day I was truly speechless. I had a few sentimental items I asked her to use in the flowers. We are a hunting family and I have collected feather over the past few years from retrieves that our dogs have made. She added the pheasant feathers from one of my dogs that recently passed away into my bouquet. When she delivered my flowers I cried my eyes out because it was just so perfect and so beautiful. Also the men's boutonnieres were made with duck feathers that were retrieved from our current dog, which also looked incredible. My husband and I were absolutely blown away with everything she did. There are truly no words to describe how incredible her work is. You will not regret booking her I promise!! Run don't walk!!!!!!
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    Amanda Sent on 08/30/2021
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    Simply Amazing!

    I was lucky enough to work with Gail for both my micro wedding and vow renewal. I sent Gail some ideas but then ultimately told her I trusted her and her creativity to come up with arrangements for the day. She did not disappoint!!! The flowers were absolutely stunning and I lost track of the number of guests that commented the same. Not only is she talented but she is one of the kindest people you will meet!
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    Jessica Sent on 02/22/2021
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    Florals were fresh and beautiful

    Gail and her team delivered and set up the ceremony decor along with all the florals for corsages, boutonnières, bridal bouquet, and reception tables. The flowers were extremely fresh, beautiful, and artfully arranged.
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    Katy Sent on 11/25/2020
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    You will LOVE The Stems End!!

    I can’t speak highly enough of Gail - she is extremely good at her craft. With only a few descriptive words such as “simple, romantic & earthy” and a couple of inspiration pictures she was able to absolutely nail my vision. With covid we had to change up our wedding quite a bit and scale down, Gail was very understanding and was still able to make everything come together. She was flexible and supportive during that time which I am very thankful for. I would absolutely go back to Gail for future needs and highly recommend her for your special day!
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    Kayla Sent on 11/23/2020
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    Amazing Wedding Florals and Arrangements

    Gail was awesome and her floral arrangements were absolutely beautiful! My now husband and I were forced to downsize our large wedding into a small and intimate wedding due to COVID-19. Gail was amazing and so flexible through all of the changes we had to make multiple times due to the downsizing. Everything was so beautiful and everyone loved the florals and arrangements; I received so many compliments! The mantle piece she made for above a fireplace was my favorite by far. I would highly recommend The Stem’s End too anyone in search of a florist and will do so to all of my friends getting married in the near future!
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    Jillian Sent on 11/10/2020
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    Backyard Mini Wedding turned Enchanting Garden

    Gail is an absolute superstar! I have been planning my big wedding with Gail at the Stem's End for months. When we decided to do a minimony due to covid I knew that I still wanted her to do our flowers for that day. All along she was easy to talk with and consistently responsive by both phone and email. She has always been patient, kind and considerate while working with her. I must have sent her what felt like thousands of emails with varying ideas, pinterest pictures and especially budgets. I would see flowers at a street fair and send her a picture because I felt like the style was similar to what I wanted and she didn't even bat an eye. She would respond with the sweetest message and make me feel so confident in my decision. She gracefully was able to help me hone in on the exact aesthetic I was trying to display. I still can't believe I was lucky enough to have her as my florist. She just got IT, got ME! She turned my now husbands family's backyard into a whimsical garden for me and I couldn't have been happier with the result. It was stunning! Also when I told her I would forgo my wedding bouquet due to budget constrictions (having most of our money down on deposits for the big wedding) she made me one anyway on the house. Knowing how much I love flowers she said there is no way she would see me go without a bouquet for my big mini day. And it was gorgeous! The colors, the textures the spacing between flowers with greens was everything I would want in a bouquet. How kind and thoughtful of her! She has an amazing eye for colors and details and thanks to her the whole wedding was absolutely perfect. I couldn't recommend Gail enough and would shout it from the rooftops if I could!
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    Aubrey Sent on 10/29/2020
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    Made my wedding day incredible!

    Gail has been absolutely amazing through my entire engagement. We moved our big wedding date 3 times and ended up choosing about 3 weeks beforehand to do a small micro wedding due to Covid and she was so understanding, flexible, and reassuring through it all, even though last minute. She made my boho bouquet dreams come true! The second she brought my flowers in, I truly felt like a bride. They were all so fresh and beautiful and better than what I had imagined. She included some extras for us on the day of that I can not thank her enough for. Gail is so great at what she does and whatever your vision is she will be able to bring it to life.
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    Jessie Sent on 10/25/2020
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    Absolute Perfection

    Gail was absolutely amazing! My fiancé and I decide to do a more intimate ceremony due to COVID. We still wanted this day to feel special so I reach out to inquire about a bouquet and a arch for our ceremony. Everything was absolutely stunning and I received so many compliments. The bouquet was a piece of art. I would highly recommend The Stem’s End too anyone in search of a florist!
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    Grace Sent on 03/31/2020
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    The best decision I made!

    Definitely recommend The Stem's End!! Gail was super creative and very easy to work with. I came up with the color scheme and Gail took off with her creative design! We received so many compliments on the floral arrangements, bouquets, and boutonnieres. Not only did I have a winter wedding, but of course it was a snowy and icey day! Gail was extremely reliable and turned my stressed out day into everything I could have imagined! If you're looking for someone with a unique taste and an eye for design, The Stem's End is the perfect choice!!
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    Michelle Sent on 01/31/2020
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    Truly Above & Beyond

    There are not enough words to say about Gail and the masterpiece she created for my wedding. This review has been LONG overdue but I wanted to wait until my photos came back to show every Bride looking for a statement piece, you NEED TO BOOK GAIL. Working together was so easy. I trusted her so much to just to her thing that I simply told her the color scheme and a few flowers that my bouquet was going to have and she completely blew my expectations (AND I AM A WEDDING PLANNER FOR A CAREER!). Gail was even flexible and absolutely open minded to my idea of moving the arch to 3 DIFFERENT PLACES at our venue - I really wanted to showcase how amazing it was going to be. I can't recommend her enough.
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    Valerie Sent on 01/04/2020
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    Stunning Floral Arrangements

    I hired the Stems End for my wedding flowers. I did not formally meet with Gail to review flowers, instead, I sent her some pins from Pinterest and told her what I liked/did not like about them. We did wind up changing our entire color scheme 3 months before the wedding when the suit my husband bought was navy instead of gray like we had planned. Gail was incredibly nice and wonderful about all of it. She was very helpful – told me that the one flower I wanted is very had to get and that all of the pins on Pinterest I had of it were actually of silk versions of this flower (obviously I can’t tell.) She knows her stuff and does not try to rip you off like most of the other vendors. The arrangements speak for themselves and you will not be disappointed by working with her. I can’t begin to tell you how many compliments I received on all of her work.
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    Jenilee Sent on 12/20/2019
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    Exceeded every expectation!!

    To be completely honest, flowers were not something I wanted to spend money on for our wedding, and I was set on DIYing everything. About a month before the wedding I started reconsidering the effort it would take and spoke with a few florists. Gail’s prices were phenomenal and she was SO great to communicate with - prompt, professional, friendly, and very clear. Although I knew she came highly recommended, I thought that since we had a humble budget, the flowers she would do for us would be very minimal compared to the pictures I had seen of others. Was I mistaken! When I arrived onsite and saw my bouquet for the first time, I was completely blown away!! Every detail was so beautiful and she captured my dream that I didn’t think I would have. We did bud vases for the guest tables to stay on budget, but they were SO elegant and fit the feel of the venue perfectly. Gail was so helpful throughout the process, and was very flexible when we had some quantity counts for the bouts/corsages at the last minute. The day after the wedding I texted Gail in a panic because I had never considered preserving my flowers and needed to know what to do to keep them haha! I couldn’t recommend Gail more - hire her now!! Thank you SO much Gail!!
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    Jazmin Sent on 12/10/2019
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    Best choice I made!!!

    Choosing Gail as my florist was the best decision I made throughout the wedding planning process. In the midst of the chaos, she was a breath of fresh air. She was very prompt in communication, flexible with changes, and was extremely accommodating. I had several changes, some weeks out, and some days before, she was happy to make the changes and was very willing to share her thoughts on making small decisions. She is SO talented and my wedding flowers were a dream come true! HIGHLY recommend! Oh and she is too sweet!
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    Gabriella Sent on 12/09/2019
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    Fantastic and super nice!

    Had an absolutely fantastic experience working with The Stems End and Gail. She was super flexible and willing to work with me on every little thing. I even had to make some changes leading up to our wedding and she was totally on board and helpful throughout the whole process. Thanks so much!
  • Stephanie
    Stephanie Sent on 10/21/2019
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    Hire now!!!

    We bought our flowers the same week of the wedding, and were on a bit of a budget but we couldn't have been happier with the flowers and the cake decorations. Everyone said so many great things about the centerpieces and we let some of our guests go home with the centerpieces. Everything was amazing. We can't believe they did such an amazing job within the short time frame we gave. I'd recommend them to all of our friends!
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    Melissa Sent on 07/31/2019
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    Better than I could have imagined

    Gail is phenomenal to work with. I sent her ideas that I found on Pinterest, and what she delivered was better! Our flowers were amazing and one of the highlights of the wedding.
  • J
    Jeannette Sent on 05/29/2019
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    Go with The Stem's End!

    We had a fantastic experience with Gail at the Stem's End for my daughter's wedding. People are STILL talking about her bouquet, including my daughter! Gail over-delivered in quality and expectations and beauty, and did so within our budget. Great to work with her as well. If you want the best professional floral design, call The Stem's End.
  • Jess
    Jess Sent on 02/12/2019
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    A Dream I Never Knew I Had

    Gail did a wonderful job with our wedding from beginning to end! She was attentive and flexible throughout the planning process, offering helpful suggestions and encouraging our vision. Gail went above and beyond to incorporate personalized items into our floral displays, including custom pins for the bouquets and corsages. She integrated floral arrangements, photos, and decorative items to create stunning displays and centerpieces, enhancing several spaces for our venue. Gail did a phenomenal job crafting natural yet elegant floral displays in the ceremony area and added chic curtain panels which took the look to the next level. Gail is so incredibly talented and an absolute joy to work with. I can’t thank her enough for coordinating a dream I never knew I had.
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    Linda Sent on 09/25/2018
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    Gail was wonderful to work with from start to finish! She paid close attention to all the floral details that we requested and created gorgeous florals that exceeded our daughter’s wedding day vision. They were more beautiful than we could have ever hoped for.

    Our daughter's bridal bouquet was STUNNING! It was exactly as we had envisioned and hoped for. The bridesmaid bouquets were so eloquent and colorful, inclusive of brilliant Fall colors. The details on the pergola, including the draping and oversized center floral arrangement was so elegant. Gail also created 20+ arrangements that we had displayed in mason jars down the aisle of the outside wedding, which then doubled as centerpieces for the reception. We received rave reviews about how gorgeous the flowers were!

    Gail took time to understand exactly what our wedding inspiration was, and then crafted beautiful floral arrangements to match. Gail is extremely talented and created florals that are forever memorable and unique for the once in a lifetime special wedding day. Our guests shared so many wonderful comments on how beautiful everything was. Thank you, Gail, for everything. We will HIGHLY RECOMMEND you to anyone planning a wedding.
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    Stephanie Sent on 01/04/2011
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    If the option was available for ten stars, Gail would have it! Not only did she work with my budget, she was patient and very understanding and she had great suggestions. My flowers were AMAZING and they are still talked about!
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    Sandy Sent on 01/04/2011
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    The Stems' End brings a fresh approach to floral arrangements. Never boring!
  • S
    Sara Sent on 01/04/2011
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    I had a lot of ideas in my head of what I wanted, but not everything was in my budget. Gail was nice enough to sit down with me and make suggestions for color, style, and what would fit my budget after listening to what I had in mind. In the end, I had a beautiful arrangement that I was very happy with. Gail even helped me think of details that I had never thought of before. The Stems End is a very wonderful and professional business and Gail has an amazing eye for flowers.
  • K
    Kristen Sent on 07/09/2020
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    Such gorgeous flowers!

    Gail went so above and beyond! She really wants everything to be perfect for your big day and puts a lot of effort into making your dreams come to life. We didn’t have a huge budget but you wouldn’t never know it!

    The vision boards she creates for her clients are also super helpful in letting you know she understands exactly what you want your big day to look like. I would 100% use The Stems End again in a heart beat!
  • Erin
    Erin Sent on 07/05/2021
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    Stunning work

    Stem's End and Gail are absolutely amazing. We booked Spring of 2020 and she was so flexible. She helped us navigate figuring out our style during a challenging year and let us change our mind as many times as we needed. I was still figuring out the style of flowers that I wanted and she helped me get there and changed the vision as we figured out exactly what we wanted. She also made many changes as family members decided not to come or details got finalized and didn't bat an eye during it all. We got married on 5/21 and it ended up being a much hotter day than anticipated. We were outside for hours taking pictures and our ceremony, and the flowers withstood through it all. All the flowers and ceremony decor were even more beautiful than I could have ever imagined myself and everybody just loved them. We loved them so much, we had some stems sent away to be preserved in resin so we could keep a piece of this memory forever. Thank you so much, Gail!
  • Abby
    Abby Sent on 11/12/2022
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    Poor Communication

    Gail and her team can produce beautiful florals. I found them on instagram originally after seeing gorgeous work they did for another bride in our area, and almost immediately booked them for our wedding reception (which was about 1 year in advance).



    Unfortunately her team ran into an issue with multiple out of stock items (which my husband and I didn’t know until after the fact) so on our wedding day, we received all white & green bouquets - rather than the ones we had discussed, which were centered around taupe roses / amber & burnt orange tones. I thought I had been clear with my vision - our proposal was very specific, had been revised throughout the year, and even included a collage I had made on canva with the feel & color of the bouquets I envisioned (see attached photo). In hindsight I really, really wish they had communicated the stock issues and offered alternative options beforehand (even if that meant added costs), rather than just deciding what they thought we would want. Our wedding was a moody October fall-themed event with tones of amber, chocolate brown, gold, rust, and some dark ivory (every aspect of the table decor was DIY-ed by me, including 30+ dried floral centerpieces). Despite not containing any copper or rust tones, our floral columns did come out beautiful - which is the main reason for the overall positive star review. However as you can imagine, our ‘plain’ white & green bouquets (which are in ~50% of our photos, and 100% of the wedding party photos) just didn’t fit at all aesthetically.




    On the morning of the wedding, once I saw the bouquets and was upset, Gail did go out of her way to try to add some neutrals into my bouquet and our floral columns. Apparently she also tried to add florals into the bridesmaid bouquets but was met with resistance (my bridesmaids had already gone out and bought florals to add in themselves, after seeing how upset I was) - and she didn’t communicate with me or ask whether or not I wanted her to add to those bouquets as well. She also gave us a ~10% refund and returned the tip we had given her, which was appreciated but honestly felt like a drop in the bucket when considering the discordance between our drafted proposal and the bouquets we received. Even our sweetheart table had red and white florals scattered across it, which again was not what we discussed, and unfortunately looks odd in photos next to our other decor. Gail was very apologetic for me being upset, for her not producing a product I loved, and for the stock issues - but ultimately she did not take responsibility for the lack of communication, nor did she validate the discordance between our proposal and the product received.



    It really makes me sad to even post this but at the end of the day it’s something I hope other brides can learn from. While I knew having a florist was important, it’s the one aspect of my wedding I didn’t ‘micromanage’, which was a mistake - your bouquet is in almost every formal photo with your husband, and you don’t want to feel sad looking at a significant portion of your photos because of the florals! I recommend that brides 1) are explicitly clear with their expectations, and 2) have contingency plans for if an item is out of stock, so they aren’t disappointed.
illustration stars

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