The Sinclair Reviews

Reviews

+6 User photos

• Kathy Sent on 09/18/2022
  5 out of 5 rating

  5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0

  Breathtakingly Beautiful

  The level of care, love, and professionalism given to us for our vow renewal by the Sinclair and the Heirloom Group still leaves me speechless. My one and only wish is to be able to go back in time to experience the beauty, food, and overall excellence that the Sinclair embodies all over again.

  The level of care, love, and professionalism given to us for our vow renewal by the Sinclair and the Heirloom Group still leaves me speechless. My one and only wish is to be able to go back in time to experience the beauty, food, and overall excellence that the Sinclair embodies all over again.
• Danny Sent on 05/23/2022
  5 out of 5 rating

  5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0

  Amazing Facility

  Great staff, friendly, flexible. The food was excellent.

  Great staff, friendly, flexible. The food was excellent.
• Michelle Sent on 07/13/2022
  5 out of 5 rating

  5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5.0
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    5.0
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    5 out of 5 rating
    5.0

  Simply Amazing!

  The Sinclair was everything! Working with the staff was my pleasure, they were very accommodating, and everything that they said they would do was done. The food was amazing and the decor was breathtaking. Thank you, Sinclair, for making my daughter's wedding memorable.

  The Sinclair was everything! Working with the staff was my pleasure, they were very accommodating, and everything that they said they would do was done. The food was amazing and the decor was breathtaking. Thank you, Sinclair, for making my daughter's wedding memorable.
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• April Sent on 07/07/2022
  5 out of 5 rating

  5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0

  Overall, we have an excellent experience with The Sinclair!

  Overall, we had an AMAZING experience with The Sinclair!! Our planning process was easy. Plus, they were very flexible. On the day of the event, the venue made everything feel so classy/elegant. We were well-pleased!

  Overall, we had an AMAZING experience with The Sinclair!! Our planning process was easy. Plus, they were very flexible. On the day of the event, the venue made everything feel so classy/elegant. We were well-pleased!
• Teejah Sent on 05/24/2022
  5 out of 5 rating

  5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0

  Beautiful Venue & Stellar Service

  As an event planning company, I can tell you firsthand how important it is to have a dedicated vendor team to execute every event smoothly. There should be a common desire to serve each client with excellence as you work to create a stellar event experience. The team at The Sinclair did not disappoint. They went above and beyond to ensure a smooth event experience for my client’s wedding. From planning to execution, everything was top-notch! If you are in search of a venue that can provide upscale service in the Baltimore area, look no further. Plenty of space and room to create your desired vision and a fabulous food experience provided by The H3irloom Food Group. My clients are still raving over the menu created by Executive Chef David Thomas. We can’t wait to partner with The Sinclair again soon!

  As an event planning company, I can tell you firsthand how important it is to have a dedicated vendor team to execute every event smoothly. There should be a common desire to serve each client with excellence as you work to create a stellar event experience. The team at The Sinclair did not disappoint. They went above and beyond to ensure a smooth event experience for my client’s wedding. From planning to execution, everything was top-notch! If you are in search of a venue that can provide upscale service in the Baltimore area, look no further. Plenty of space and room to create your desired vision and a fabulous food experience provided by The H3irloom Food Group. My clients are still raving over the menu created by Executive Chef David Thomas. We can’t wait to partner with The Sinclair again soon!
• Brittny Sent on 05/11/2022
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0
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    5 out of 5 rating
    5.0

  Five Stars!!

  Absolutely LOVE this venue! Had the pleasure of hosting an event there back in March and couldn't have chosen a better space. Easy and flexible load in/load out makes it a breeze for vendor setup and breakdown. Modern features, super spacious rooms and warm and welcoming staff. And the food from H3irloom is top tier! Our guests still can't get over how amazing it all was. Thank you guys so much for everything and we can't wait to return :)

  Absolutely LOVE this venue! Had the pleasure of hosting an event there back in March and couldn't have chosen a better space. Easy and flexible load in/load out makes it a breeze for vendor setup and breakdown. Modern features, super spacious rooms and warm and welcoming staff. And the food from H3irloom is top tier! Our guests still can't get over how amazing it all was. Thank you guys so much for everything and we can't wait to return :)

  • +4 photos
• Gwen Sent on 05/04/2022
  5 out of 5 rating

  5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5.0
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    5.0
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    5 out of 5 rating
    5.0

  People friendly and professional

  This is the prefect venue to have and event!

  This is the prefect venue to have and event!
• Tiffany Sent on 05/03/2023
  4.8 out of 5 rating

  4.8
  • Quality of service
    4 out of 5 rating
    4.0
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    5 out of 5 rating
    5.0
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    5.0
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    5 out of 5 rating
    5.0
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    5.0

  Beautiful!

  The outdoor ascetic does not do it justice! This venue was EVERYTHING for a great price. Not only do they offer an all inclusive package (food, beverage, chairs, cutlery, linen) but it also comes already partially decorated. The lobby of this place is stunning. Very modern with a fully decorated ceiling with flowers/chandeliers, and they change out the style of the lobby every few months. Though you can’t get a say in which style they go with they seem to keep the colors pretty neutral for any color scheme. They have 3 separate rooms to choose from with one being a lounge/ game area that has bored games and a basketball court (Our groomsmen were found here). They were very responsive with everything besides a few miscommunications I 10/10 recommend for any big event.

  The outdoor ascetic does not do it justice! This venue was EVERYTHING for a great price. Not only do they offer an all inclusive package (food, beverage, chairs, cutlery, linen) but it also comes already partially decorated. The lobby of this place is stunning. Very modern with a fully decorated ceiling with flowers/chandeliers, and they change out the style of the lobby every few months. Though you can’t get a say in which style they go with they seem to keep the colors pretty neutral for any color scheme. They have 3 separate rooms to choose from with one being a lounge/ game area that has bored games and a basketball court (Our groomsmen were found here). They were very responsive with everything besides a few miscommunications I 10/10 recommend for any big event.
• Miranda Sent on 05/18/2022
  1 out of 5 rating

  1.0
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    1 out of 5 rating
    1.0
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    1 out of 5 rating
    1.0
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    1 out of 5 rating
    1.0
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    1 out of 5 rating
    1.0
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    1 out of 5 rating
    1.0

  Poor communication/ Does value Customers

  Communication was initially great but once we toured the venue it became impossible to get in contact with the event coordinator, Tanya, to obtain our contract and secure our date. After over a week of emails and calls (Only to leave a message) we finally spoke with the catering coordinator and was promised a contract in about 30 minutes which we received about 7 hours later. We took the weekend to decided what we would do but ultimately, we decided to take our business elsewhere as we could not risk this trend creating us stress for the next year durning the planning process. We still have not received any follow up from The Sinclair (It's been 2 weeks now) and we are very disappointed with our experience. We are not sure if it is because we are a younger couple (25 years old) or something else, but we were prepared to spend over $20k on this venue and we were not treated as a valuable customer.
  
  To The Sinclair: Our goal for our wedding was to support local black business in our hometown. We really wanted to have our wedding at your establishment as it is truly beautiful. Please keep in mind that every customer is valuable, and communication is key in any business but especially one where you are dealing with one of the biggest moments in life. Thank you.
  
  Update: 5/19/2022
  Following my initial review, The Sinclair replied with falsified information regarding my experience. (See their response below)
  
  Below is my timeline:
  Initial Tour of Venue: 5/5/2022
  Request for contract, questions, and pay deposit: 5/6/2022
  Response from Venue: 5/10/2022
  2nd Request for contract:5/10/2022
  Call to Venue- Left Message for Tanya that was emailed to her on
  5/11/2022
  5/12/2022
  Received call from catering coordinator 5/12/2022
  Received contract 5/12/2022
  Left initial review after no follow up 5/18/2022
  No follow up but they have replied to the review 5/19/2022
  
  5/5 to 5/18 is 13 days approximately 2 weeks.
  
  Not only has this venue showed a lack of respect for my time but they have now attempted to call me a liar. Your lack of record keeping is not the customer's issue. I do not hold black owned business to a higher standard I hold them to thee standard. You provide a service, not a favor.

  Communication was initially great but once we toured the venue it became impossible to get in contact with the event coordinator, Tanya, to obtain our contract and secure our date. After over a week of emails and calls (Only to leave a message) we finally spoke with the catering coordinator and was promised a contract in about 30 minutes which we received about 7 hours later. We took the weekend to decided what we would do but ultimately, we decided to take our business elsewhere as we could not risk this trend creating us stress for the next year durning the planning process. We still have not received any follow up from The Sinclair (It's been 2 weeks now) and we are very disappointed with our experience. We are not sure if it is because we are a younger couple (25 years old) or something else, but we were prepared to spend over $20k on this venue and we were not treated as a valuable customer.
  
  To The Sinclair: Our goal for our wedding was to support local black business in our hometown. We really wanted to have our wedding at your establishment as it is truly beautiful. Please keep in mind that every customer is valuable, and communication is key in any business but especially one where you are dealing with one of the biggest moments in life. Thank you.
  
  Update: 5/19/2022
  Following my initial review, The Sinclair replied with falsified information regarding my experience. (See their response below)
  
  Below is my timeline:
  Initial Tour of Venue: 5/5/2022
  Request for contract, questions, and pay deposit: 5/6/2022
  Response from Venue: 5/10/2022
  2nd Request for contract:5/10/2022
  Call to Venue- Left Message for Tanya that was emailed to her on
  5/11/2022
  5/12/2022
  Received call from catering coordinator 5/12/2022
  Received contract 5/12/2022
  Left initial review after no follow up 5/18/2022
  No follow up but they have replied to the review 5/19/2022
  
  5/5 to 5/18 is 13 days approximately 2 weeks.
  
  Not only has this venue showed a lack of respect for my time but they have now attempted to call me a liar. Your lack of record keeping is not the customer's issue. I do not hold black owned business to a higher standard I hold them to thee standard. You provide a service, not a favor.

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