The Secret Garden Reviews
Reviews
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4.8 out of 5 rating
4.8
Excellent
53 reviews
Recommended by 96% of couples
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Quality of service 4.7 out of 5 rating4.7
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.8 out of 5 rating4.8
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Value 4.8 out of 5 rating4.8
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Flexibility 4.8 out of 5 rating4.8
+5
User photos
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Marie Sent on 10/24/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful flowers and very professional!Beautiful flowers and very professional! -
Quality of service
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Rebecca Sent on 11/13/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved my flowers from The Secret Garden! I got a lot of compliments on them. They lasted all day/night and did not fall apart. They were very beautifully arranged. They had just the right amount of color and texture to them. This is also one of the more affordable companies in the greater Cincinnati area. Janet helped us select our flowers and gave us suggestions and ideas since we don't know anything about flowers. Everything went really smoothly! They did my bride bouquet, 7 bridesmaids bouquets, 11 boutonnieres, 10 centerpieces, 2 corsages, and 2 stemmed roses (for handing to mothers during the ceremony) and delivered everything to our hotel and to our venue for $1100. I would definitely recommend this company for your wedding, shower, or any other event!I loved my flowers from The Secret Garden! I got a lot of compliments on them. They lasted all day/night and did not fall apart. They were very beautifully arranged. They had just the right amount of color and texture to them. This is also one of the more affordable companies in the greater Cincinnati area. Janet helped us select our flowers and gave us suggestions and ideas since we don't know anything about flowers. Everything went really smoothly! They did my bride bouquet, 7 bridesmaids bouquets, 11 boutonnieres, 10 centerpieces, 2 corsages, and 2 stemmed roses (for handing to mothers during the ceremony) and delivered everything to our hotel and to our venue for $1100. I would definitely recommend this company for your wedding, shower, or any other event! -
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Lori Sent on 12/09/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The flowers were absolutely gorgeous and they even packaged them up for travel from KY to Florida.The flowers were absolutely gorgeous and they even packaged them up for travel from KY to Florida. -
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Jennifer Sent on 08/17/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used The Secret Garden at the recommendation of our cake person. We were SO pleased with the beautiful arrangements and arch way decor! We have gotten so many compliments on how beautiful and fresh the flowers looked. They were very responsive, worked with me on changes needed throughout the process, and the end result was better than I had imagined. Thanks again the The Secret Garden, I would highly recommend to everyone!We used The Secret Garden at the recommendation of our cake person. We were SO pleased with the beautiful arrangements and arch way decor! We have gotten so many compliments on how beautiful and fresh the flowers looked. They were very responsive, worked with me on changes needed throughout the process, and the end result was better than I had imagined. Thanks again the The Secret Garden, I would highly recommend to everyone! -
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Lori Sent on 12/03/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I think the flowers were one of the best parts of our wedding. They were so beautiful! I cried when I saw my bouquet! They helped us choose flowers that were within our budget, allowed for changes/requests as we got closer to the wedding, and in general were just so helpful. My only complaint was the high delivery fee for a Sunday wedding. That was really disappointing.I think the flowers were one of the best parts of our wedding. They were so beautiful! I cried when I saw my bouquet! They helped us choose flowers that were within our budget, allowed for changes/requests as we got closer to the wedding, and in general were just so helpful. My only complaint was the high delivery fee for a Sunday wedding. That was really disappointing. -
Quality of service
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Mary Sent on 03/06/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was thrilled to find this great place to get flowers for my daughter's wedding within my budget. They listened to what I wanted and fulfilled the order beautifully. I was very budget conscience and The Secret garden was able to give me what I wanted at a lower price then an online DIY website. I have also witnessed flowers they have done at a high end wedding that were absolutely gorgeous!I was thrilled to find this great place to get flowers for my daughter's wedding within my budget. They listened to what I wanted and fulfilled the order beautifully. I was very budget conscience and The Secret garden was able to give me what I wanted at a lower price then an online DIY website. I have also witnessed flowers they have done at a high end wedding that were absolutely gorgeous! -
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Nancy Sent on 08/02/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The flowers were fresh and beautiful.The flowers were fresh and beautiful. -
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Liz Sent on 01/27/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Secret Garden in Florence was amazing. All I did was tell them my ideas (I will admit I do not know much about flowers so a lot of my description was very vague) and they produced gorgeous bouquets. The price was awesome too.Secret Garden in Florence was amazing. All I did was tell them my ideas (I will admit I do not know much about flowers so a lot of my description was very vague) and they produced gorgeous bouquets. The price was awesome too. -
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Lauren Sent on 06/05/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Janet was exceptional to work with! We got married the day before Mother's Day so I know she was extremely busy. But you wouldn't know it. Her work was spectacular and everyone at the wedding raved about the flowers.Janet was exceptional to work with! We got married the day before Mother's Day so I know she was extremely busy. But you wouldn't know it. Her work was spectacular and everyone at the wedding raved about the flowers. -
Quality of service
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User918315 Sent on 08/31/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Secret Garden worked with all of our unique requests and helped us put together the perfect list of flowers. We had them do my bouquet and we got the rest of the flowers wholesale in bulk from them to do ourselves and they were so helpful and understanding. We got a great deal from them!The Secret Garden worked with all of our unique requests and helped us put together the perfect list of flowers. We had them do my bouquet and we got the rest of the flowers wholesale in bulk from them to do ourselves and they were so helpful and understanding. We got a great deal from them! -
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Cindy Sent on 09/24/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I really only met with the folks from Secret Garden once. I met with them initally to go over my flowers and pricing. They called months later a week before the wedding to confirm pickup times, but that was my only communication with them. My wedding coordinator picked up the flowers the day of so I was not there to witness any other issues. I don't think there were any though. The flowers, by the way, were GORGEOUS! I had a fall color bouquet with a 'rust' color rose, hydrangea, calla lilies and berries. I'm usually not a flower person, but I was in love with my flowers!I really only met with the folks from Secret Garden once. I met with them initally to go over my flowers and pricing. They called months later a week before the wedding to confirm pickup times, but that was my only communication with them. My wedding coordinator picked up the flowers the day of so I was not there to witness any other issues. I don't think there were any though. The flowers, by the way, were GORGEOUS! I had a fall color bouquet with a 'rust' color rose, hydrangea, calla lilies and berries. I'm usually not a flower person, but I was in love with my flowers! -
Quality of service
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Donna Sent on 07/22/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Secret Garden is a wonderful florist to work with. When we were not sure of what we wanted, They were very helpful. They have thousands of pictures to look at to give you ideas and work with you to come up with what you want. Their prices are very reasonable too! I also liked that they will make samples of table center pieces or bouquets. We used these at a bridal shower. We were able to see before the wedding exactly what our arrangements would look like. If we didn't like something about the samples, we could make any changes we wanted. (We did have to pay for the samples.) The Secret Garden made our wedding beautiful!!! Thanks to everyone at the Secret Garden!The Secret Garden is a wonderful florist to work with. When we were not sure of what we wanted, They were very helpful. They have thousands of pictures to look at to give you ideas and work with you to come up with what you want. Their prices are very reasonable too! I also liked that they will make samples of table center pieces or bouquets. We used these at a bridal shower. We were able to see before the wedding exactly what our arrangements would look like. If we didn't like something about the samples, we could make any changes we wanted. (We did have to pay for the samples.) The Secret Garden made our wedding beautiful!!! Thanks to everyone at the Secret Garden! -
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River Sent on 11/15/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were referred to the secret garden by justin from advantage tent rental, we were so impressed with just we new he would not steer us wrong. Not only were the flowers beautiful, they have great pricingWe were referred to the secret garden by justin from advantage tent rental, we were so impressed with just we new he would not steer us wrong. Not only were the flowers beautiful, they have great pricing -
Quality of service
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Judy Sent on 10/21/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
As the MOB I had heard very good things about Secret Garden from friends and other MOB's so I had very high expectations. I have to say Secret Garden even exceeded my high expectations with the most gorgeous flowers for my daughters wedding. Janet was very easy to work with and gave us many great suggestions but she also did a wonderful job listening to my daughter and turning her dreams into reality. We had so many compliments on the flowers and they were so beautiful many of the guests kept touching them because they were so perfect they almost couldn't believe they were real. They happily accommodated the changes we made along the way and were very reasonably priced. I am definately another MOB who will highly recommend them.As the MOB I had heard very good things about Secret Garden from friends and other MOB's so I had very high expectations. I have to say Secret Garden even exceeded my high expectations with the most gorgeous flowers for my daughters wedding. Janet was very easy to work with and gave us many great suggestions but she also did a wonderful job listening to my daughter and turning her dreams into reality. We had so many compliments on the flowers and they were so beautiful many of the guests kept touching them because they were so perfect they almost couldn't believe they were real. They happily accommodated the changes we made along the way and were very reasonably priced. I am definately another MOB who will highly recommend them. -
Quality of service
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Rebecca Sent on 01/08/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This place was absolutely perfect. We changed what we needed so many times and they were constantly polite and worked with us so well. They allowed us to pick things us a day early but also have others delivered the next day. Their rental selection for vases is fantastic and so well priced. On top of all of that, our flowers were absolutely stunning! I could not have imagined a more beautiful bouquet. They even mounted pictures of my deceased grandparents throughout the bouquet so that they were with me on my big day. Could not have asked for a better florist for our wedding!This place was absolutely perfect. We changed what we needed so many times and they were constantly polite and worked with us so well. They allowed us to pick things us a day early but also have others delivered the next day. Their rental selection for vases is fantastic and so well priced. On top of all of that, our flowers were absolutely stunning! I could not have imagined a more beautiful bouquet. They even mounted pictures of my deceased grandparents throughout the bouquet so that they were with me on my big day. Could not have asked for a better florist for our wedding! -
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Jennie Sent on 10/11/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My flowers were extremely beautifulMy flowers were extremely beautiful -
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Lauren Sent on 10/10/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Secret Garden is Cincinnati's best kept secret. You cannot get more beautiful flowers at a better price anywhere! Their office isn't fancy but their product sure is. They did an incredible job taking my vision and executing it better than I ever could have imagined. Thank you so much to the Secret Garden team for the most gorgeous floral arrangements!The Secret Garden is Cincinnati's best kept secret. You cannot get more beautiful flowers at a better price anywhere! Their office isn't fancy but their product sure is. They did an incredible job taking my vision and executing it better than I ever could have imagined. Thank you so much to the Secret Garden team for the most gorgeous floral arrangements! -
Quality of service
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Lindsay Sent on 08/21/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Executed the vision for a reasonable price
The Secret Garden did BEAUTIFUL flowers for our wedding. I cried when I saw my bouquet, and they made our reception look like a greenery-lover's dream. I sent inspiration photos, and they perfectly executed our vision. All of the pricing was extremely reasonable, and they were easy to work with.The Secret Garden did BEAUTIFUL flowers for our wedding. I cried when I saw my bouquet, and they made our reception look like a greenery-lover's dream. I sent inspiration photos, and they perfectly executed our vision. All of the pricing was extremely reasonable, and they were easy to work with. -
Quality of service
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Lauren Sent on 07/14/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
When I saw my bouquet it made me cry, it looked fake the flowers were beautiful!When I saw my bouquet it made me cry, it looked fake the flowers were beautiful! -
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Allison Sent on 01/12/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Secret Garden was a fantastic choice!! I worked with Janet, who went above and beyond to show me exacatly how our bouquets and centerpieces would look (I had a very hard time envisioning). They were quick to respond to all of my questions and concerns. Above all, their prices were so incredibly reasonable, especially considering the amazing quality work they do! I'd highly recommend The Secret Garden to any friend!!!The Secret Garden was a fantastic choice!! I worked with Janet, who went above and beyond to show me exacatly how our bouquets and centerpieces would look (I had a very hard time envisioning). They were quick to respond to all of my questions and concerns. Above all, their prices were so incredibly reasonable, especially considering the amazing quality work they do! I'd highly recommend The Secret Garden to any friend!!! -
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Keri Sent on 07/16/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Secret Garden did an incredible job taking my vision and executing it better than I ever could have imagined. My bridal bouquet was a mix of fresh flowers and fillers with brooches placed throughout. I was blown away when I saw my bouquet, so happy! I highly recommend the Secret Garden.
The Secret Garden did an incredible job taking my vision and executing it better than I ever could have imagined. My bridal bouquet was a mix of fresh flowers and fillers with brooches placed throughout. I was blown away when I saw my bouquet, so happy! I highly recommend the Secret Garden.
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Quality of service
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User2899705 Sent on 12/08/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful flowers! Delivered right to the church. Helped me bring my vision to life when I do not know much about flowers!Beautiful flowers! Delivered right to the church. Helped me bring my vision to life when I do not know much about flowers! -
Quality of service
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Kelsey Sent on 11/12/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful flowers, excellent service!
The employees at The Secret Garden are so knowledgeable about floral arrangements and genuinely care about making their clients happy. They executed my vision perfectly. All of my floral arrangements were gorgeous.The employees at The Secret Garden are so knowledgeable about floral arrangements and genuinely care about making their clients happy. They executed my vision perfectly. All of my floral arrangements were gorgeous. -
Quality of service
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User894436 Sent on 07/24/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We chose to do our flowers ourselves, but bought the flowers through Secret Garden. The flowers were amazing. Very pretty and very well priced. They even explained to me how to make boutineers since I wasn't 100% sure how to make it. Great customer service.We chose to do our flowers ourselves, but bought the flowers through Secret Garden. The flowers were amazing. Very pretty and very well priced. They even explained to me how to make boutineers since I wasn't 100% sure how to make it. Great customer service. -
Quality of service
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Nicole Sent on 08/06/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff was super friendly! The flowers were BEAUTIFUL and exactly what I had envisioned! Their prices were much lower than other florists in the area.The staff was super friendly! The flowers were BEAUTIFUL and exactly what I had envisioned! Their prices were much lower than other florists in the area. -
Quality of service
Are you interested?
Are you interested?