The Sanctuary Reviews

Reviews
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Quality of service 4.9 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards




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Joan Sent on 09/10/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The Perfect Setting for Receptions and Weddings
Great acoustics, stage for special presentations, spacious area for creative decorations and table arrangements, beautiful and clean bathrooms, excellent parking availability, and professional leadership provided by Jennifer, Event ManagerGreat acoustics, stage for special presentations, spacious area for creative decorations and table arrangements, beautiful and clean bathrooms, excellent parking availability, and professional leadership provided by Jennifer, Event Manager -
Quality of service
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Lakeicee Sent on 09/03/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The Sanctuary is an AMAZING place!!!!
Please book now. Won’t regret it!Please book now. Won’t regret it!-
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+2 photos
The Sanctuary's reply:
Thank you so much for your kind words and for choosing our venue to celebrate such a special occasion! We're thrilled to hear that you had a wonderful time at the birthday party and that our venue met your expectations.
It was our pleasure to host your event, and we're delighted that everything went smoothly. We strive to provide a memorable experience for all our guests, and your positive feedback is truly appreciated by our entire team. -
Quality of service
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Lesa Sent on 08/03/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The best experience possible!
If you're looking for magical ambience, attention to detail, outstanding communication and expertise to make your wedding flow like a dream, this is the venue for you!If you're looking for magical ambience, attention to detail, outstanding communication and expertise to make your wedding flow like a dream, this is the venue for you!The Sanctuary's reply:
Thank you so much for your 5 star review! Your reception was outstanding! The floral decor was just stunning, as well as the bride!! We loved how much your guest enjoyed the reception!!
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Quality of service
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Ebony Sent on 03/18/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful!!!!
The Sanctuary was perfect and is just so beautiful you Don’t need much decor! I loved the ambiance and our DJ sounded amazing there! Loved it.The Sanctuary was perfect and is just so beautiful you Don’t need much decor! I loved the ambiance and our DJ sounded amazing there! Loved it.The Sanctuary's reply:
Ebony,
Thank you! We loved watching your vision come to life at The Sanctuary! Your first dance "in the clouds" was stunning!
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Quality of service
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The G. Sent on 06/14/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Fairytale space!
This is a beautiful space that you can make your own, it was perfect for the glamourous, fairytale reception that my daughter envisioned! Please don't hesitate to use their in house caterer, Sterling. The head director of catering Megan Lam is a woman you want to work with. She will help you with table layout, menus, she goes the extra mile and has such a kind heart! We had tables set for about 126 people, using the stage for the head table, everyone downstairs with a dance floor ; it was perfectly sized for our crowd! Don't hesitate to look it over, especially if you are using Bella Donna Chapel for ceremony, it’s in the same complex as the chapel, a short walk or drive over.
This is a beautiful space that you can make your own, it was perfect for the glamourous, fairytale reception that my daughter envisioned! Please don't hesitate to use their in house caterer, Sterling. The head director of catering Megan Lam is a woman you want to work with. She will help you with table layout, menus, she goes the extra mile and has such a kind heart! We had tables set for about 126 people, using the stage for the head table, everyone downstairs with a dance floor ; it was perfectly sized for our crowd! Don't hesitate to look it over, especially if you are using Bella Donna Chapel for ceremony, it’s in the same complex as the chapel, a short walk or drive over.
The Sanctuary's reply:
We are so grateful for your 5- star review! We really appreciate you taking the time out to share your experience with us and the community—and we agree, Megan is truly a gem to have on our team and Sterling always takes it above and beyond! We count ourselves lucky for customers like you. We loved assisting and watching your vision for the perfect wedding reception come to life at The Sanctuary! Your tablescape and decor were stunning! Your event was first class all the way and we at The Sanctuary were proud to be a part of it! -
Quality of service
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Carrie Sent on 09/23/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
A well-oiled machine
The professionalism and knowledge of the staff puts everyone at ease from start to finish. The space is absolutely beautiful and we loved having Megan organizing. It was absolutely worth it to book the bridal room for the day; it allowed us to store our things there and get ready as we saw the main floor transform into the rehearsal space.The professionalism and knowledge of the staff puts everyone at ease from start to finish. The space is absolutely beautiful and we loved having Megan organizing. It was absolutely worth it to book the bridal room for the day; it allowed us to store our things there and get ready as we saw the main floor transform into the rehearsal space.The Sanctuary's reply:
Carrie,
It was a pleasure to have your event at the Sanctuary! Thank you for your kind words. We love watching the venue as our clients vision comes to life as well!
Jennifer -
Quality of service
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Bailey Sent on 09/07/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wonderful!
The Sanctuary was AMAZING! I had my reception here and it turned out great!
Jennifer and Morgan made sure everything was set up on time and to our expectations! They checked in with us every step of the way and followed up with us as well! The Sanctuary is BEAUTIFUL, and very roomy as well.The Sanctuary was AMAZING! I had my reception here and it turned out great!
Jennifer and Morgan made sure everything was set up on time and to our expectations! They checked in with us every step of the way and followed up with us as well! The Sanctuary is BEAUTIFUL, and very roomy as well.-
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+3 photos
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Quality of service
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Tea Sent on 08/11/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wonderful venue
This was an incredible location for our wedding reception! The space felt wonderful, it was wonderfully lit in my preferred color, and there was plenty of room for dancing and for sit-down dinner. There was a separate space for our vendor team to go and relax, the staff was professional and everything was where it was supposed to be and running smoothly. I was really happy with the entire reception and this location with all the vendor they recommended was a perfect choice.This was an incredible location for our wedding reception! The space felt wonderful, it was wonderfully lit in my preferred color, and there was plenty of room for dancing and for sit-down dinner. There was a separate space for our vendor team to go and relax, the staff was professional and everything was where it was supposed to be and running smoothly. I was really happy with the entire reception and this location with all the vendor they recommended was a perfect choice. -
Quality of service
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Jodi Sent on 10/10/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Perfect venue for our wedding!
From the first time we toured The Sanctuary we knew this was our venue. Planning a wedding in Texas when we live in Michigan is not easy, but Jennifer and the staff at the Sanctuary made the process as easy and smooth as possible. She was always there to answer all of our questions and would not hesitate to jump on a call or to set up a visit. The day of the wedding itself was great. The bridal suite was big enough for our wedding party and we had our makeup applied there. The grooms suite was a great hangout space. Jennifer was there the entire day to help organize everything and helped our coordinators when needed. Overall, it was a great venue at a great price. 100% recommend!From the first time we toured The Sanctuary we knew this was our venue. Planning a wedding in Texas when we live in Michigan is not easy, but Jennifer and the staff at the Sanctuary made the process as easy and smooth as possible. She was always there to answer all of our questions and would not hesitate to jump on a call or to set up a visit. The day of the wedding itself was great. The bridal suite was big enough for our wedding party and we had our makeup applied there. The grooms suite was a great hangout space. Jennifer was there the entire day to help organize everything and helped our coordinators when needed. Overall, it was a great venue at a great price. 100% recommend! -
Quality of service
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Mike Sent on 08/20/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The sanctuary was a blessing.
Amazing, upscale, & intimate place. Great detailing throughout. Staff was incredible and extremely accommodating.Amazing, upscale, & intimate place. Great detailing throughout. Staff was incredible and extremely accommodating. -
Quality of service
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Nikita Sent on 07/28/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent venue and service
The Sanctuary is an excellent venue for any event. It’s spacious and beautiful. It even has a theatrical stage. The interior gives a Croatian/Italian feel. The owner, Jennifer is very supportive and will work with you to make sure that you have a positive experience. I highly recommend!!The Sanctuary is an excellent venue for any event. It’s spacious and beautiful. It even has a theatrical stage. The interior gives a Croatian/Italian feel. The owner, Jennifer is very supportive and will work with you to make sure that you have a positive experience. I highly recommend!!The Sanctuary's reply:
Nikita,
It was a pleasure to work with you! Thank you for your kind words and 5 star review!
Jennifer -
Quality of service
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Gere Sent on 02/24/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The best ever!
This was the PERFECT venue for our 1920s themed party! Jennifer and Conner were just fantastic to work with. They were able to adjust some of the plans on the fly without our attendance noticing. They really went above and beyond to provide excellent service and did it with top notch professionalism. We will be hosting many more events here!This was the PERFECT venue for our 1920s themed party! Jennifer and Conner were just fantastic to work with. They were able to adjust some of the plans on the fly without our attendance noticing. They really went above and beyond to provide excellent service and did it with top notch professionalism. We will be hosting many more events here!The Sanctuary's reply:
Gere,
You truly know who to put on an event! It was our pleasure to host your spectacular event!
Jennifer -
Quality of service
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Holly Sent on 01/19/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Christina was amazing! We loved our experience at the Sanctuary, everything went smoothly at our reception. Christina worked with us and our vendors closely from the beginning to ensure a smooth process planning for the big day!Christina was amazing! We loved our experience at the Sanctuary, everything went smoothly at our reception. Christina worked with us and our vendors closely from the beginning to ensure a smooth process planning for the big day! -
Quality of service
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Stacy Sent on 01/10/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My reception turned out better than expected. The staff that worked it were all very hard working and courteous, and in the planning leading up to it Christina was extremely helpful in getting all my vendors lined up, and keeping in contact with them to make sure everything went smoothly.My reception turned out better than expected. The staff that worked it were all very hard working and courteous, and in the planning leading up to it Christina was extremely helpful in getting all my vendors lined up, and keeping in contact with them to make sure everything went smoothly. -
Quality of service
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Saira Sent on 12/08/20244.6 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 3 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wonderful experience on our special day!
We looked at a lot of venues for our big day but decided on The Sanctuary because of how pretty the area is and how beautiful The venue is itself. Also, we had A LOT of flexibility in choosing our own vendors for everything from decor to catering. Jennifer was absolutely amazing throughout the planning process, and especially on our wedding day! I will HIGHLY recommend the Sanctuary and Jennifer for your special day and hope it’s as much of a success as ours was 😊We looked at a lot of venues for our big day but decided on The Sanctuary because of how pretty the area is and how beautiful The venue is itself. Also, we had A LOT of flexibility in choosing our own vendors for everything from decor to catering. Jennifer was absolutely amazing throughout the planning process, and especially on our wedding day! I will HIGHLY recommend the Sanctuary and Jennifer for your special day and hope it’s as much of a success as ours was 😊-
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+4 photos
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Quality of service
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Michelle Sent on 05/20/20244.6 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 4 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great service
This vendor was very flexible with our budget which we appreciated. Communication was a bit rocky in that I would receive emails asking for payments when I already did but I assume that's related to the contract website, not the vendor itself. The event director who was in charge of our event the night of was not very knowledgeable about the AV system (which we were made aware of in advance), but they were very friendly and checked in that everything was okay throughout the evening. We greatly appreciated that the vendor put linens for us in advance and the site itself was wonderful. Overall this venue and the service was great and perfect for our event.This vendor was very flexible with our budget which we appreciated. Communication was a bit rocky in that I would receive emails asking for payments when I already did but I assume that's related to the contract website, not the vendor itself. The event director who was in charge of our event the night of was not very knowledgeable about the AV system (which we were made aware of in advance), but they were very friendly and checked in that everything was okay throughout the evening. We greatly appreciated that the vendor put linens for us in advance and the site itself was wonderful. Overall this venue and the service was great and perfect for our event.The Sanctuary's reply:
We're delighted to hear that you were happy with the overall service we provided. We apologize for the miscommunication regarding the payment emails; these emails are automated and we will certainly look into this issue to prevent it from happening in the future.
We acknowledge your comments about the AV system. We request media in advance of your event date because it can be tricky to problem solve media on the day of the event during set up and appreciate your understanding and patience.
We're pleased that you found our venue wonderful. Your satisfaction is important to us, and we're glad that our efforts contributed to a successful event. Thank you again for your kind words and constructive feedback. We look forward to having you at The Sanctuary again! -
Quality of service
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Jean Sent on 01/19/20153.6 out of 5 rating
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Quality of service 3 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 3 out of 5 rating
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Flexibility 3.5 out of 5 rating
Overall experience was very positive. Some service issues impacted the night of the event, but all in all it was a lovely evening. Christina was very helpful during the planning process.Overall experience was very positive. Some service issues impacted the night of the event, but all in all it was a lovely evening. Christina was very helpful during the planning process. -
Quality of service
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