The Roycroft Inn Reviews

Reviews

+8 User photos

• Tracy Sent on 08/22/2023
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  Incredible Wedding Day Location

  We had many out of town guests so we wanted to have an all-in-one location for rehearsal dinner, lodging, ceremony and reception... The Roycroft not only delivered this dream to be a reality, but made it painless, efficient and a wonderful experience for my now husband and I. The venue is so beautiful with each season change and it's rich history and it matched our personalities and wedding ideas perfectly. Celeste was wonderful to work with and our family members found the campus to be easily accessible and convenient to walk around and manage our wedding festivity locations. The food was amazing too, and I cannot say enough about the convenience! Simply supurb and magical!
  Photos uploaded, credit: (Dani Thorn)/Dani T Photography

  We had many out of town guests so we wanted to have an all-in-one location for rehearsal dinner, lodging, ceremony and reception... The Roycroft not only delivered this dream to be a reality, but made it painless, efficient and a wonderful experience for my now husband and I. The venue is so beautiful with each season change and it's rich history and it matched our personalities and wedding ideas perfectly. Celeste was wonderful to work with and our family members found the campus to be easily accessible and convenient to walk around and manage our wedding festivity locations. The food was amazing too, and I cannot say enough about the convenience! Simply supurb and magical!
  Photos uploaded, credit: (Dani Thorn)/Dani T Photography

  • +9 photos
• Lisa Sent on 11/02/2019
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  Roycroft Inn

  Taylor was so awesome to work with in planning our August wedding reception as she always responded promptly to our inquiries. All our guests raved about the delicious food and huge portions. The Roycroft Inn was the perfect setting for our guests for a summer night as we had access to the gardens and porches. We had a live band playing for the cocktail hour and then for the reception; the space and sound was great. We really enjoyed staying at the Inn with our bridal party and family for the wedding weekend; that worked out so well for our out of town guests! Wish we could do it all over again!!

  Taylor was so awesome to work with in planning our August wedding reception as she always responded promptly to our inquiries. All our guests raved about the delicious food and huge portions. The Roycroft Inn was the perfect setting for our guests for a summer night as we had access to the gardens and porches. We had a live band playing for the cocktail hour and then for the reception; the space and sound was great. We really enjoyed staying at the Inn with our bridal party and family for the wedding weekend; that worked out so well for our out of town guests! Wish we could do it all over again!!
• User2945861 Sent on 01/11/2017
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  Our wedding at the Roycroft was perfection! David was so accommodating in answering all my questions and providing options so we could have the best wedding ever. The venue was perfect for our needs - most of our guests were from out of town, and we were able to reserve a block of rooms so most of them could stay right on site. The ceremony in the chapel was beautiful, and so convenient for the reception to follow immediately after. They were helpful on all the walkthroughs, and everything from the food to the setup was exactly what we had envisioned.
  
  The food was amazing, we got so many compliments from our guests that it was the... Read more

  Our wedding at the Roycroft was perfection! David was so accommodating in answering all my questions and providing options so we could have the best wedding ever. The venue was perfect for our needs - most of our guests were from out of town, and we were able to reserve a block of rooms so most of them could stay right on site. The ceremony in the chapel was beautiful, and so convenient for the reception to follow immediately after. They were helpful on all the walkthroughs, and everything from the food to the setup was exactly what we had envisioned.
  
  The food was amazing, we got so many compliments from our guests that it was the best wedding food they had ever had. The staff was happy and fun and quick and we have absolutely no complaints or regrets about having our wedding at the Roycroft. I would pick it a thousand times over. Dream wedding venue!
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• Jill Sent on 01/24/2019
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  Amazing Venue!

  Where to begin, Andrea helped to make our wedding day PERFECT, she is great! The Rycroft Inn was turned into a beautiful winter wonderland for our Christmas wedding. Food was amazing, service was exceptional, and venue was beautiful!

  Where to begin, Andrea helped to make our wedding day PERFECT, she is great! The Rycroft Inn was turned into a beautiful winter wonderland for our Christmas wedding. Food was amazing, service was exceptional, and venue was beautiful!
• Rachael Sent on 03/09/2018
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  A unique, beautiful, historical place to have your wedding. David was extremely helpful and patient throughout the entire process, and we couldn't be happier with how our wedding turned out. Our guests are still talking about how charming the Roycroft was, and how delicious the food was too! (Seriously, the food alone is worth it.) My husband and I really loved how un-cookie-cutter everything felt. If you're looking for a venue that has historical ambiance and charm, definitely consider the Roycroft!

  A unique, beautiful, historical place to have your wedding. David was extremely helpful and patient throughout the entire process, and we couldn't be happier with how our wedding turned out. Our guests are still talking about how charming the Roycroft was, and how delicious the food was too! (Seriously, the food alone is worth it.) My husband and I really loved how un-cookie-cutter everything felt. If you're looking for a venue that has historical ambiance and charm, definitely consider the Roycroft!
• Joan Sent on 12/30/2016
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  Absolutely incredible venue. David was an amazing wedding planner, and comes as part of the package deal! People still talk about the food, and it's been 6 years!!

  Absolutely incredible venue. David was an amazing wedding planner, and comes as part of the package deal! People still talk about the food, and it's been 6 years!!
• Katie Sent on 06/04/2015
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  The Roycroft has been very helpful in planning my wedding/reception. (Transparency: WeddingWire encourages users to write reviews by promising a free gift after the first two reviews.)

  The Roycroft has been very helpful in planning my wedding/reception. (Transparency: WeddingWire encourages users to write reviews by promising a free gift after the first two reviews.)
• Cindy Sent on 01/28/2015
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  David Majka and his staff at the Roycroft Inn in East Aurora exceeded our expectations as a location to host our wedding reception. Not only is it a unique and quaint venue, but we received the personalized attention that you sought when planning our very special day. David listened to our vision and he and his staff executed our wedding reception to perfection. From our first planning meeting months earlier to brunch the day after our wedding, trusting the Roycroft staff was the right thing to do. The process was seamless and not a single question or accommodation went unanswered. The quality of the food, beverages and service was superb within a very reasonable budget. I would not ever hesitate to use the Roycroft Inn to host a future event.

  David Majka and his staff at the Roycroft Inn in East Aurora exceeded our expectations as a location to host our wedding reception. Not only is it a unique and quaint venue, but we received the personalized attention that you sought when planning our very special day. David listened to our vision and he and his staff executed our wedding reception to perfection. From our first planning meeting months earlier to brunch the day after our wedding, trusting the Roycroft staff was the right thing to do. The process was seamless and not a single question or accommodation went unanswered. The quality of the food, beverages and service was superb within a very reasonable budget. I would not ever hesitate to use the Roycroft Inn to host a future event.
• User2019337 Sent on 01/22/2015
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  Everything was beautiful and perfect!!

  Everything was beautiful and perfect!!
• User2017677 Sent on 01/21/2015
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  We had the best time at our own wedding - we didn't have to worry about a thing!
  The staff had everything covered and the entire event was professional and perfect!

  We had the best time at our own wedding - we didn't have to worry about a thing!
  The staff had everything covered and the entire event was professional and perfect!
• Maria Sent on 01/15/2015
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  Our reception was in the Library room, it was just the right size, we had 31 people attend. The room is lovely, there were 4 round tables of 8 people and a table for the bride and groom in front of the fireplace. The cake table was set up beautifully and the food and service was wonderful. Very reasonably priced as well. The venue is so romantic, our ceremony was in the Roycroft chapel at noon and then we had appetizers served at the Inn across the street on the covered porch and a luncheon at 1pm. We were not rushed, we had the room till 4pm.

  Our reception was in the Library room, it was just the right size, we had 31 people attend. The room is lovely, there were 4 round tables of 8 people and a table for the bride and groom in front of the fireplace. The cake table was set up beautifully and the food and service was wonderful. Very reasonably priced as well. The venue is so romantic, our ceremony was in the Roycroft chapel at noon and then we had appetizers served at the Inn across the street on the covered porch and a luncheon at 1pm. We were not rushed, we had the room till 4pm.
• Michelle Sent on 01/15/2015
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  This was the perfect place for our wedding! David and his team at the Roycroft made everything very easy. After a couple of meetings, we had the room chosen, the menu selected, timing worked out and rooms booked at the Inn for my husband and I and our guests that traveled in for the event. The room was beautiful, the staff was so extremely helpful, the food was outstanding and the guest rooms were lovely. The professionalism, consideration and special treatment by everyone at the Roycroft made my day worry free and everything I could ever have dreamed of. Please be sure to ask for their recommendations for other vendors they work with for flowers, cake, etc. Their suggestions... Read more

  This was the perfect place for our wedding! David and his team at the Roycroft made everything very easy. After a couple of meetings, we had the room chosen, the menu selected, timing worked out and rooms booked at the Inn for my husband and I and our guests that traveled in for the event. The room was beautiful, the staff was so extremely helpful, the food was outstanding and the guest rooms were lovely. The professionalism, consideration and special treatment by everyone at the Roycroft made my day worry free and everything I could ever have dreamed of. Please be sure to ask for their recommendations for other vendors they work with for flowers, cake, etc. Their suggestions were also top notch, they all shared mutual respect and worked together seamlessly. Thank you for making our wedding perfect!
• Pam Sent on 09/24/2013
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  The Roycroft Inn was a perfect venue for my wedding ...very personal, very quaint, it was perfect. The staff was very attentive to all my requests and I don't think I heard the word no to any thing I asked for. They were flexible in every level or planning. The set up was perfect, food was delicious and service was wonderful. Will definitely recommend this venue for a couple looking for a beautiful wedding.

  The Roycroft Inn was a perfect venue for my wedding ...very personal, very quaint, it was perfect. The staff was very attentive to all my requests and I don't think I heard the word no to any thing I asked for. They were flexible in every level or planning. The set up was perfect, food was delicious and service was wonderful. Will definitely recommend this venue for a couple looking for a beautiful wedding.
• Amanda Sent on 07/05/2013
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  This was the Inn in our hometown and we loved the history associated with the Roycroft Campus. The event staff was fantastic and accommodating! The food was excellent and the waitstaff went the extra mile in making sure everyone had drinks and desserts saved, even til the end of the night. We worked with the relaxed elegant atmosphere of the place and didn't go overboard with crystal or flowers and it made for a great summer evening wedding!

  This was the Inn in our hometown and we loved the history associated with the Roycroft Campus. The event staff was fantastic and accommodating! The food was excellent and the waitstaff went the extra mile in making sure everyone had drinks and desserts saved, even til the end of the night. We worked with the relaxed elegant atmosphere of the place and didn't go overboard with crystal or flowers and it made for a great summer evening wedding!
• Stacia Sent on 10/21/2012
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  My husband and I had our reception at the Roycroft Inn and most of our out of town guests stayed at the Roycroft. It was beautiful. I've always loved the Roycroft but it was even better than I would have expected. Beautiful, romantic, great food. They were great to coordinate with on the event. David who is in charge of coordinating events is super responsive and organized and gave us great vendor suggestions. The cocktail area was perfect...not too big, not too small. I couldn't have asked for more. All of our guests loved the venue and the ones who stayed there loved their rooms.

  My husband and I had our reception at the Roycroft Inn and most of our out of town guests stayed at the Roycroft. It was beautiful. I've always loved the Roycroft but it was even better than I would have expected. Beautiful, romantic, great food. They were great to coordinate with on the event. David who is in charge of coordinating events is super responsive and organized and gave us great vendor suggestions. The cocktail area was perfect...not too big, not too small. I couldn't have asked for more. All of our guests loved the venue and the ones who stayed there loved their rooms.
• User928278 Sent on 09/09/2012
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  David Majka is an excellent resource at the Roycroft, offers experience and advice to make sure that your wedding is exactly how you dream it to be. The Roycroft staff are all extremely helpful and very kind, eager to make your wedding day special and problem-free. The venue is unbeatable, very intimate, elegant and naturally beautiful. Food is superb. Rooms are extremely large and all unique.

  David Majka is an excellent resource at the Roycroft, offers experience and advice to make sure that your wedding is exactly how you dream it to be. The Roycroft staff are all extremely helpful and very kind, eager to make your wedding day special and problem-free. The venue is unbeatable, very intimate, elegant and naturally beautiful. Food is superb. Rooms are extremely large and all unique.
• User595532 Sent on 08/05/2011
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  Outstanding job! Everyone was so helpful and polite. They really helped us create a beautiful and memorable wedding!

  Outstanding job! Everyone was so helpful and polite. They really helped us create a beautiful and memorable wedding!
• Michael Sent on 05/16/2008
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  No complaints. The Roycroft provided the perfect venue. The staff was responsive to our needs and exceeded our expectations. If anything went wrong, we didn't know about it.

  No complaints. The Roycroft provided the perfect venue. The staff was responsive to our needs and exceeded our expectations. If anything went wrong, we didn't know about it.
• Julie Sent on 04/23/2008
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  We can't say enough about how wonderful the Roycroft Inn was for our wedding. The staff was helpful in our planning stages and the evening went off without any problems. People are still talking about what a wonderful reception it was. The food was outstanding and the service was prompt and courteous.

  We can't say enough about how wonderful the Roycroft Inn was for our wedding. The staff was helpful in our planning stages and the evening went off without any problems. People are still talking about what a wonderful reception it was. The food was outstanding and the service was prompt and courteous.
• Martin Sent on 08/07/2011
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  The Roycroft is an amazing venue for a wedding. If it's in your budget, there is nothing that compares in the area. The food is fantastic, the staff is so helpful and professional, David the wedding planner will do almost anything and everything to accommodate you! If you have your event in the summer, it can get very hot in the banquet room, so make sure you discuss how to keep it cool (shut the doors and blasting the AC) with the staff ahead of time.

  The Roycroft is an amazing venue for a wedding. If it's in your budget, there is nothing that compares in the area. The food is fantastic, the staff is so helpful and professional, David the wedding planner will do almost anything and everything to accommodate you! If you have your event in the summer, it can get very hot in the banquet room, so make sure you discuss how to keep it cool (shut the doors and blasting the AC) with the staff ahead of time.
• Robin Sent on 08/06/2011
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  My brother had his wedding reception at the Roycroft Inn in 1986 and celebrated his 10th anniversary there, one year after the Inn was restored. I was so impressed that 15 years later, I remember it (even from faraway Philadelphia) and knew it was just the right place for my event.
  
  I cannot say enough good things about the Roycroft. We had a small (26 guests) ceremony in the lounge, followed by a cocktail reception in the same room (they reconfigured the seating in a few minutes), followed by dinner in the adjacent library. Everything was perfect for our New Year's Day wedding. The Roycroft was beautifully done up for the holidays; the only flowers I had to... Read more

  My brother had his wedding reception at the Roycroft Inn in 1986 and celebrated his 10th anniversary there, one year after the Inn was restored. I was so impressed that 15 years later, I remember it (even from faraway Philadelphia) and knew it was just the right place for my event.
  
  I cannot say enough good things about the Roycroft. We had a small (26 guests) ceremony in the lounge, followed by a cocktail reception in the same room (they reconfigured the seating in a few minutes), followed by dinner in the adjacent library. Everything was perfect for our New Year's Day wedding. The Roycroft was beautifully done up for the holidays; the only flowers I had to provide were my bouquet, boutonnieres and corsages for the groom and parents, and decoration for the cake. Fresh flowers, exquisitely done, are provided every day at all the tables and accent areas, at no charge to the client. Placecards, programs and favors that I provided were tastefully arranged without my input. The Roycroft provided elegant tea lights and other appointments without my asking for them or even knowing they would be included. They also distributed our goodie bags to our overnight guests. The service was impeccable and friendly.
  
  We did not have dancing, but provided a CD of selections to be played at various times during the 1/2 hour ceremony. One of the waitstaff took on the responsibility for turning the music on and off at the appropriate times, and it went off without a hitch.
  
  I couldn't have asked for any improvements, and all was done on a very reasonable budget. I cannot recommend the Roycroft highly enough.
  
  
• Trisha Sent on 08/05/2011
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  The food was terrific! The staff was very helpful; however they were not as readily available to our guests after our dessert as they were through dinner. Some of our guests went directly to the bar which didn't matter too much since one of our servers was the one bartending.

  The food was terrific! The staff was very helpful; however they were not as readily available to our guests after our dessert as they were through dinner. Some of our guests went directly to the bar which didn't matter too much since one of our servers was the one bartending.
• Kim Sent on 01/12/2014
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  Growing up in Marilla, NY my family and I were very familiar with the Roycroft Inn. It is one of my mother's favorite restaurants so I know my parents would be sold on the idea for them as our wedding venue. My husband and I were looking for something rustic, simple, but with excellent service. I was nervous about the cost and if he would like it or not. When we went for our first meeting with David at the Inn my husband was sold instantly. He loved the look of everything and he was immediately impressed with our wedding coordinator.The Roycroft Inn does not advertise a lot that they hold events such as weddings there. They do not... Read more

  Growing up in Marilla, NY my family and I were very familiar with the Roycroft Inn. It is one of my mother's favorite restaurants so I know my parents would be sold on the idea for them as our wedding venue. My husband and I were looking for something rustic, simple, but with excellent service. I was nervous about the cost and if he would like it or not. When we went for our first meeting with David at the Inn my husband was sold instantly. He loved the look of everything and he was immediately impressed with our wedding coordinator.The Roycroft Inn does not advertise a lot that they hold events such as weddings there. They do not attend the huge wedding shows, etc. and that is another thing I liked about choosing this venue. Our wedding coordinator David was extremely helpful, professional but with a sense of humor which my husband loved. They did an amazing job with everything, set up all my decorations, helped me map out the whole look and time table of the evening and gave us a wedding coordinator the night of the event to let me and my husband know when to do everything. They provided a free champagne toast and made sure the head table all had extra drinks before the bar closed for dinner. We went with a buffet for our dinner choice and I could not have been happier. The food tasted amazing and was hot and fresh. We received so many great compliments about the food, the venue, the appetizers, etc. My immediate family, my husband and I, and some friends stayed the night in the hotel after the wedding and the rooms were amazing. Plus we got to enjoy their famous Sunday Brunch. This was by far the best decision we made regarding our wedding. The quality of service, staff, food, and overall experience were well worth the cost.
• Andreina Sent on 06/10/2016
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  We had our reception at The Roycroft. The Inn is very beautiful and they offered a good deal. After the contract was signed response to emails to plan the wedding and attention to our guests that were trying to book rooms from the block we had reserved was not the best. The day of the wedding nobody from The Roycroft made themselves available when we were setting up so we figured stuff out as well as we could. In the evening, the appetizers were delicious and our guests enjoyed it but once they were seated things ran slow because they only provided two servers for +40 people. The dinner service was slow and some guests did not get what... Read more

  We had our reception at The Roycroft. The Inn is very beautiful and they offered a good deal. After the contract was signed response to emails to plan the wedding and attention to our guests that were trying to book rooms from the block we had reserved was not the best. The day of the wedding nobody from The Roycroft made themselves available when we were setting up so we figured stuff out as well as we could. In the evening, the appetizers were delicious and our guests enjoyed it but once they were seated things ran slow because they only provided two servers for +40 people. The dinner service was slow and some guests did not get what they had ordered but all the food was fresh and delicious so we thought it was worth the wait.
  
  What upset me the most was that we had the place booked until 11 pm, yet as soon as the first table cleared out the servers started cleaning up, removing center pieces, table cloths and everything while people were still dancing, drinking, etc. Next thing I know all the guest are leaving because they felt rushed out and / or thought we had only booked until 10 pm. In all this cleaning up that the servers did a chalkboard and a wooden candle holder went missing from each table. Next day we received the bill with some charges that did not add up. We talked to David in person about what the charges were and about the six chalkboards and six candle holders missing. He said he would check with his team and let us know what had happened. It has been now one year since our wedding and David never gave us an answer. The items that were lost honestly did not cost that much but it was still disappointing that they just disappeared, probably misplaced as they servers cleaned up prematurely or stolen. We are sure our guests did not take these items.
  
  Overall, I enjoyed most of the reception and The Roycroft is beautiful but they certainly left us with a bittersweet taste no couple wants to have after their wedding.
• Alexandra Sent on 09/18/2024
  3.4 out of 5 rating

  3.4
  • Quality of service
    3 out of 5 rating
    3.0
  • Average response time
    2 out of 5 rating
    2.0
  • Professionalism
    3 out of 5 rating
    3.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    4 out of 5 rating
    4.0

  Beautiful Venue, Great Value & Quick Servers - but not without stress

  We held our wedding here recently. Beautiful venue and amazing value for what you receive. The food was very good and servers were fast but there's big gaps in communication between departments. We should have hired a wedding planner for the day of. The room was not set up according to our contract and the mic was not set up properly. Family tried to test the sound system before the event and was not allowed. What resulted was our guests could not hear our speeches. The servers left the kitchen door open and all we could hear was staff chatting and dishes clanking. We never received an apology.

  We held our wedding here recently. Beautiful venue and amazing value for what you receive. The food was very good and servers were fast but there's big gaps in communication between departments. We should have hired a wedding planner for the day of. The room was not set up according to our contract and the mic was not set up properly. Family tried to test the sound system before the event and was not allowed. What resulted was our guests could not hear our speeches. The servers left the kitchen door open and all we could hear was staff chatting and dishes clanking. We never received an apology.

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