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Quality of service
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Average response time
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Professionalism
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Value
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Flexibility
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I just want to start of by saying that my entire wedding experience at the Royal was absolutely incredible and I would recommend this venue to anyone! I know when I was planning my wedding, reviews were somewhat hard to come by so I tried to include all of the details I could think of. I used Valerie DeJianne (Office 732-899-8400, Cell 732-267-7954) at The Travel Smiths as my travel agent, and she was so helpful. Most of my 49 guests booked through her as well, which guaranteed availability, amenities and amazing rooms. She succeeded at having three of my underage guests (15, 16 and 17 y/o) stay at the adults only resort as well! Working with her gave me such peace of mind and I did not even have to step foot in the office. My wedding coordinator provided by the Royal was Charon Fincken, as I chose the luxury package. From start to finish, Charon's attention to detail made me feel at peace. Although I was stressing about what could go wrong, she always responded in a timely manner and helped keep me calm. I remember calling her for the first time to make sure she was a real person! She was always so courteous through email and through the phone. She made sure that I felt comfortable and even gave me some awesome suggestions for literally everything. I know it can be stressful allowing someone else to handle the details of your wedding, but TRUST HER because she knows what she is doing! Pinterest was my best friend during this whole process, and Charon made my ideas come to life. After meeting her, my husband and I instantly clicked with her. She took her time getting to know us and who we were as a couple. She was so genuine and thoughtful. Not to mention, she did not leave my side the entire wedding! My wedding was on Friday July 14th, 2017. The ceremony took place at the wedding gazebo at 5pm. Cocktail hour was also outside, but i made sure to have my reception inside. If you have your reception outside, the party must end a bit earlier.
I just want to start of by saying that my entire wedding experience at the Royal was absolutely incredible and I would recommend this venue to anyone! I know when I was planning my wedding, reviews were somewhat hard to come by so I tried to include all of the details I could think of. I used Valerie DeJianne (Office 732-899-8400, Cell 732-267-7954) at The Travel Smiths as my travel agent, and she was so helpful. Most of my 49 guests booked through her as well, which guaranteed availability, amenities and amazing rooms. She succeeded at having three of my underage guests (15, 16 and 17 y/o) stay at the adults only resort as well! Working with her gave me such peace of mind and I did not even have to step foot in the office. My wedding coordinator provided by the Royal was Charon Fincken, as I chose the luxury package. From start to finish, Charon's attention to detail made me feel at peace. Although I was stressing about what could go wrong, she always responded in a timely manner and helped keep me calm. I remember calling her for the first time to make sure she was a real person! She was always so courteous through email and through the phone. She made sure that I felt comfortable and even gave me some awesome suggestions for literally everything. I know it can be stressful allowing someone else to handle the details of your wedding, but TRUST HER because she knows what she is doing! Pinterest was my best friend during this whole process, and Charon made my ideas come to life. After meeting her, my husband and I instantly clicked with her. She took her time getting to know us and who we were as a couple. She was so genuine and thoughtful. Not to mention, she did not leave my side the entire wedding! My wedding was on Friday July 14th, 2017. The ceremony took place at the wedding gazebo at 5pm. Cocktail hour was also outside, but i made sure to have my reception inside. If you have your reception outside, the party must end a bit earlier.
User2104578 Sent on 04/21/2015Everything was amazing...from start to finish. It was a true fairytale wedding!
