The Royal Courtyard Reviews
Reviews
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4.6 out of 5 rating
4.6
Very good
22 reviews
Recommended by 92% of couples
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.6 out of 5 rating4.6
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
+19
User photos
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Megan Sent on 01/30/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Royal Courtyard at West Neck is TOP NOTCH!
The Royal Courtyard at West Neck was a perfect location for our wedding. My husband and I toured this venue in late August and were married in mid-December. Some people may think it is crazy to plan a wedding in 4 months, but Sharon and Noel offer a one stop shop for your ceremony and reception dreams. From the moment we walked in and met Sharon, her dedication and pride of her work shined. Not only do they offer onsite catering services, fully stocked bar, but they also offer onsite decorations. This was one of the deciding factors of choosing to have our wedding here. The newly renovated venue gives the "WOW factor" as soon as you walk in. Sharon helped with every detail to make sure our day ran smoothly. Our guests still talk about how delicious the food was and how beautiful the venue is. Our wedding was everything I could have dreamed of and I'm so thankful that Sharon and Noel are part of our story. Consider having your wedding at this venue, you will NOT be disappointed! The owners will do everything for you to make sure you have the day you've always imagined. I can't thank Sharon and Noel enough for everything they did for us. -
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Nykole Sent on 07/01/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you thank you thank you to the Royal Courtyard and all of its wonderful staff members. Mrs. Norman and her professionals worked diligently and did everything in their power to exceed my expectations!! I was more than pleased by the venue and could never repay them for all that they did to make my wedding day special. Whatever they saw they could do to make my day absolutely perfect, they did without hesitation. I couldn't have asked for more!!!! -
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Jeiskaly Sent on 10/07/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience
Let me say, that everything was perfect!!!! They truly made our wedding day a dream come true!!! Very very nice and welcoming. Sharon did amazing. She was in boss mode the whole time and made sure we were taken care of. I couldn't have asked for a better place to have our wedding at. Her husband Noel was so sweet and drinks were on point!!!! The food AMAZING!!!!! Deliciousness with every bite we took! 10/10 recommendation for anyone who is looking for a wedding venue! The fun part was that they do everything from decorations to the day of coordinator and the catering!! One stop shop! We are extremely happy and satisfied with the outcome of our wedding!!!! -
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Mary Sent on 03/05/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My Celebration was AWESOME at the Royal Courtyard. The Event Team went above and beyond to make our Event Extraordinary! Hats off to a great team of professionals. Thanks so much! Dr. Brenda Goodwin -
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Ladonna Sent on 03/07/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exciting, Gorgeous and breathtaking
Sharon showed me everything we wanted in our venue. -
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Kristy Sent on 12/07/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing venue!
I had my wedding at this venue and have been to several events here such as engagement parties, a breast cancer event, etc. Every event I’ve been to was top notch. The food was prepared expertly and was delicious. The owners and staff are very professional and accommodating. They ensure that your event is everything that you hope for. The venue is spacious and clean with plenty of parking. If you are looking for an accommodating venue that is a great value, look no further!
Thank you Noel and Sharon for everything! -
Quality of service
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Nicole Sent on 12/01/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding was spectacular!!
I married the love of my life there in November. Everyone says how stressful wedding planning is, but that wasn't my experience at all. NOT. AT. ALL!! Sharon, Porsha and Noel are worth their weight in platinum (they've already surpassed the gold standard).
Venue- it's lovely and wild. Try to have a late spring, early summer or early fall wedding or event there if you want romantic rustic outdoor ceremony. The chuppah/gazebo sits off the area of an overgrown golf course so the backdrop is beautiful and you can have your florist (or family if you're doing a more DIY) add even more flowers. Inside? Well, it's classic elegance. The venue has its own linens, cutlery, table settings, center pieces, lighting and floor lighting (additional costs, of course) and catering. There are plenty of bathrooms. It is easy to navigate in and out of the venue for those with mobility issues (there were wide spaces for those to turn around if they had assistive devices). The front is a lovely colonial brick and there's settings all around for photos.
Food and bar - we selected a menu for happy hour and buffet dinner that included several hors d'eouvres/charcuterie, starter salad, three entrees, three sides (one side served as actually our vegetarian entree option [not vegan - but their chef can also offer that]), bread, tea/ lemonade. The bar was well stocked and if you wish, they can add additional liquors (at a very reasonable price).
Service - full disclosure - my mother (I'm the bride) was the planner, financier, and contributor. She worked closely and very well with Sharon and Porsha. So much so, I did not need a day of planner. They are very forthcoming with everything (costs, expectations, timeliness). They are also kind and respectful. They recognize and respect the breadth of religions and non-religions and have made a space that everyone feels welcome in.
10 out of 10-
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+3 photos
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Quality of service
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Brianna Sent on 12/07/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Look No Further!!!
The Royal Courtyard is THE PLACE to host your event! From the wonderful staff that treats you like family, to the amazing food, and beautiful decor! This venue is a hidden gem in Hampton Roads. Look no further when in search of a venue for your next event. I hosted my engagement party in February and everything was superb! I will be booking them for all future events and recommending all family and friends do as well!-
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+4 photos
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Quality of service
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Anne Sent on 03/19/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
miss norman ws very helpful in making sure my son and daughter-in-law's special day was really a day they will never forget. i highly recommend the venue for anyone that needs a place to have a magical event.. -
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Monica Sent on 09/28/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you are wanting to book with them to have them apart of your special day. DONT WAIT. They work with you amazingly and they try to help you as much as they can. THEY BOOK UP QUICKLY!
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Latoya Sent on 07/20/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I was planning our wedding and reception for over a year and a half. When we say everything was superb, we mean everything! We must give our kudos to Noel and Isabel!! They helped in every way they possible could even down to the last few weeks when I(the bride) started stressing a little over our guest count. They understood what we wanted and how we wanted everything for our reception. We encourage anyone who is looking for a nice venue for any occasion no matter the size we definitely would recommend The Royal Courtyard!! Everything is very reasonable down from the catering menu and the wedding package which is a plus! If you go anywhere else you will pay for every little thing! So again thank you thank you thank you Noel and Isabel for Everything!!!!!!!! Mr. and Mrs. Johnson 7.12.14 -
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Teresa Sent on 10/22/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My daughters wedding was an absolute success The Royal courtyard is a beautiful spacious upscale venue and the staff is friendly and understanding of the stress that was associated with the bride and mother of the bride (me) lol. I can't say enough about the ladies Ms. Iris , Ms. Isabel and Ms. Norman I know I couldn't have gotten through it without you . You helped make my daughters wedding day a memory we will always treasure :) . THANK YOU ! -
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Jeri Sent on 10/04/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing start to our "Happily Ever After"
I can't express enough how grateful we are to have chosen The Royal Courtyard at West Neck Event Venue as our wedding venue! The venue is breathtaking and checks off all the boxes needs for a beautiful event. The owners and staff were extremely professional, friendly and efficient. Our day was stress free and our guests raved about both the venue the delicious food. Sharon and my planner Ellen were the "A" team! -
Quality of service
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Kadeesha Sent on 07/08/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Prostell's Wedding
My husband & I want to thank The Royal Courtyard Mrs. Sharon & Mr. Noel along with the staff for making our wedding day amazing!!
From the time we took our tour until the end of our wedding day. They made sure they took care of us. May God continue to bless they venue. I will definitely recommend this venue. Top-notch, the food was great. Our decoration was amazing. Nice and clean, it smells so good in this venue. Our guest love this venue it's so beautiful.
Again, thank you
Love The Prostell's ❤️
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Toya Sent on 04/08/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exceptional. No one does it like the Royal courtyard. Beautiful Private Venue, delicious food and professional from day 1.
They made the planning process seamless. We had last minute changes and they accommodated our ceremony as well as reception. They truly capture exactly what your dream is and turn it into a reality. Our wedding was more than we could have ever imagined. Thank You -
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Anordia Sent on 11/09/20124.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Sharon Norman and her staff was amazing! The provided all that we required and an abundance of hand holding in the process. They are professional aim to please and strive for excellence! Everything was beautiful and My husband and I are thoroughly pleased with our special day! -
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Elizabeth Sent on 10/23/20144.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
I eat at the Royal Courtyard EVERY Wednesday night. It is outstanding all of the way around - It is elegant, clean, organized, has an outstanding staff, and the food is delicious. -
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Samantha Sent on 09/12/20124.7 out of 5 rating4.7-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
The Royal Courtyard is a nice venue, and Mrs. Norman the owner includes a lot of things in your package that a lot of other venues would charge for. The only problem I had with Mrs. Norman is that she talks a lot about other things versus just stinking to the subject you are talking about. -
Quality of service
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Shalisha Sent on 08/10/20204.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Great Place
Beautiful place to have you wedding and reception. Mrs. Sharon and husband tries to accommodate you on all your plans to make it happen. Service was great. I would definitely recommend them to make your dreams come true-
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+6 photos
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Quality of service
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B Sent on 04/15/20133.7 out of 5 rating3.7
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Quality of service 3.5 out of 5 rating3.5
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
I gave my mother a 74 year old birthday party at the Royal Courtyard. I must say that I was very pleased. Mrs Norman and her staff did things up really nice. The venue was very clean and the staff was very professional. The food was tasty and delicious. This was the first time anything was done like this for my mother and its been about weeks and she's still talking about it. I just want to personally say thank you.
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User1879396 Sent on 10/22/20142.4 out of 5 rating2.4
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Quality of service 1.5 out of 5 rating1.5
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Average response time 4 out of 5 rating4.0
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Professionalism 3 out of 5 rating3.0
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Value 0.5 out of 5 rating0.5
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Flexibility 3 out of 5 rating3.0
The food was HORRIBLE! ! When my fiance and I had a taste testing two months prior the food was excellent. We just requested two minor changes to the menu and the chef and owner agreed to the changes. When we got there ready to eat dinner, we noticed that they didnt honor our request and everything was dry with no flavor. It was embarrassing because my guest did not eat the food. They just picked through it like I did. For the most part Isabelle did an outstanding job decorating the reception hall. -
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Peter Sent on 12/07/20201 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Most unprofessional place I have ever dealt with!
My Fiance and I went into this place on Saturday to take a look at it for our wedding in April of next year. Noel gave us a tour of the property and then we sat down with the coordinator. We gave them the exact date that we were looking for and went through a few of the things that they offer and they told us they would present us with a proposal. We did get the proposal that day and emailed them on Sunday to let them know that we accept and asked how do we make the requested downpayment.
Today Noel called my Fiance to let her know that a couple came in after us and was unsure about when they wanted to do their wedding so Noel and coordinator suggested to them the day that we came in and asked for!
Now I am no expert in the wedding business but I would think that you would not suggest a day that someone just came in and asked for. These people paid their deposit and set that date. Had they asked for a deposit while we were there we would have given it to them or they could have at least called us to let us know that someone else was inquiring about that date and we would have paid it.
This is a horrible way to do business and I would never recommend this place to anyone. If they treat you like this in the beginning, I would hate to see how they handle things later. -
Quality of service
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