The Porches Inn at Mass MoCA Reviews

Reviews

• Shannon Sent on 12/03/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Perfect accommodations for our wedding

  My husband and I and our immediate families stayed at The Porches for our microwedding in November. We utilized several rooms on the property as well as The Studio as a meeting spot. Leading up to the wedding we worked closely with management and they were accommodating and flexible as our originally planned large wedding changed scope due to the pandemic. They were in regular communication as state regulations changed, and were helpful in helping us change our reservation to meet compliance. The staff at The Porches was wonderful and so helpful throughout our stay. We really felt safe there due to diligent cleaning and safety protocols. Our families were so happy to have the experience of staying there and felt welcomed and safe the entire time. Big thanks to The Porches for a wonderful experience!

  My husband and I and our immediate families stayed at The Porches for our microwedding in November. We utilized several rooms on the property as well as The Studio as a meeting spot. Leading up to the wedding we worked closely with management and they were accommodating and flexible as our originally planned large wedding changed scope due to the pandemic. They were in regular communication as state regulations changed, and were helpful in helping us change our reservation to meet compliance. The staff at The Porches was wonderful and so helpful throughout our stay. We really felt safe there due to diligent cleaning and safety protocols. Our families were so happy to have the experience of staying there and felt welcomed and safe the entire time. Big thanks to The Porches for a wonderful experience!
• Emma Sent on 06/17/2017
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  I have been planning a wedding to take place very soon, much sooner than the standard wedding industry timeline. At the last minute our venue fell through. I have family from all across the world coming so not having a location for hotels etc., became a big issue. I reached out to multiple venues around the area desperately to try and find a new place for my wedding with less than 100 day to go.
  
  Jill Drummond with the Porches called in response to my email literally within 20 minutes. She was the only person to respond. She was so excited for us and empathetic about our situation. After our initial conversation to go over the basics... Read more

  I have been planning a wedding to take place very soon, much sooner than the standard wedding industry timeline. At the last minute our venue fell through. I have family from all across the world coming so not having a location for hotels etc., became a big issue. I reached out to multiple venues around the area desperately to try and find a new place for my wedding with less than 100 day to go.
  
  Jill Drummond with the Porches called in response to my email literally within 20 minutes. She was the only person to respond. She was so excited for us and empathetic about our situation. After our initial conversation to go over the basics and learn more about us literally within 10 minutes I had received a very thorough and personal email with all of the information we would need to make this happen very quickly. Later in the day she followed up her email with a contract for us to go over so we would have as much time as possible to study it. Throughout her busy day she responded to each of my emails immediately and with care, sending links to local vendors for us to use and clearly articulating the ways in which she would be assisting us should we have our at The Porches. The next day I had some medical issues come up and did not have a chance to follow up with her. I received an email from Jill in the middle of the day saying that if The Porches booked up while we were dealing with family logistics she had multiple ideas for other places that she had been brainstorming over night. I honestly believe that she had been problem solving and thinking about my wedding more than I had in the previous 24 hours.
  
  In the end a friend came through for us and let us use our land for our wedding, but I cannot imagine a better person to work with for planning an event. Had I know about The Porches sooner I would have always planned on having my wedding there. Jill is the ideal person to have helping with your wedding. I give them and her 5 stars on everything. Thank you Jill!!
• Mary Sent on 06/24/2017
  4.7 out of 5 rating

  4.7
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    4 out of 5 rating
    4.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  My husband and I stayed at The Porches on our wedding night last September and LOVED our room. We looked at a lot of hotels in the area for our guests to stay at and The Porches is by far the nicest. Even though we had our wedding in Williamstown, not North Adams, we still recommended The Porches to our guests because it is head and shoulders above the other hotel options in both towns. The beds are dreamily comfortable, the decor is modern yet cozy at the same time, and our suite could not have been nicer. We are looking forward to returning!

  My husband and I stayed at The Porches on our wedding night last September and LOVED our room. We looked at a lot of hotels in the area for our guests to stay at and The Porches is by far the nicest. Even though we had our wedding in Williamstown, not North Adams, we still recommended The Porches to our guests because it is head and shoulders above the other hotel options in both towns. The beds are dreamily comfortable, the decor is modern yet cozy at the same time, and our suite could not have been nicer. We are looking forward to returning!
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• User1225911 Sent on 07/02/2013
  2.5 out of 5 rating

  2.5
  • Quality of service
    2 out of 5 rating
    2.0
  • Average response time
    4 out of 5 rating
    4.0
  • Professionalism
    2.5 out of 5 rating
    2.5
  • Value
    2 out of 5 rating
    2.0
  • Flexibility
    2 out of 5 rating
    2.0

  We stayed at The Porches Inn at MASS MoCA for the weekend (two nights). We recommended our guests and wedding party to stay here as well. They have one thing going for them- the location. We found that the rooms were a bit expensive, but were willing to splurge for our wedding. Initially, everything seemed great. We toured the property several times and were told that we could informally use the building in the back after the wedding as well as invite guests to enjoy the fire pit in the evening. The week before the wedding, I received notice that we could not do this and I had to make last minute alternative plans. At that late notice, it... Read more

  We stayed at The Porches Inn at MASS MoCA for the weekend (two nights). We recommended our guests and wedding party to stay here as well. They have one thing going for them- the location. We found that the rooms were a bit expensive, but were willing to splurge for our wedding. Initially, everything seemed great. We toured the property several times and were told that we could informally use the building in the back after the wedding as well as invite guests to enjoy the fire pit in the evening. The week before the wedding, I received notice that we could not do this and I had to make last minute alternative plans. At that late notice, it really put us in a difficult position. We did not have an after party. As well, my mom delivered our guest bags on Friday afternoon. Several guests had arrived in the earlier in the day (about 4-5 rooms). I asked if they could send those bags to the rooms already checked in and they said that they could with a $5 service fee per room! We were basically renting out the entire place for the weekend at TOP rates. The least they could do was deliver 4-5 bags within a 2 minute walking distance from the front desk. To end on a high note, they delivered what my uncle called excellent coffee to their room on Saturday morning.

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