The Plaza Resort & Spa Reviews

The Plaza Resort & Spa

Daytona Beach, FL

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Reviews

4.6 out of 5 rating

57 Reviews

91% recommend it

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Quality of service
4.6 out of 5 rating
Average response time
4.4 out of 5 rating
Professionalism
4.6 out of 5 rating
Value
4.6 out of 5 rating
Flexibility
4.5 out of 5 rating

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Iler Sent on 05/03/2022

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Very Excellent place

I would recommend this place to anybody.. Especially for weddings.

I would recommend this place to anybody.. Especially for weddings.
- +2 photos
The Plaza Resort & Spa's reply:

Thank you for your review! We wish you the very best!

Thank you for choosing The Plaza ~ we look forward to your return!
Marie G. Sent on 12/23/2021

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Couldn’t have done it without them!

Kellie and all the staff at The Plaza were absolutely my angels in the weeks leading up to my wedding and especially the weekend of the event…. They helped me make decisions and assisted me with decorating for the ceremony and the reception. Staff members checked in with us off and on the entire time we were at the hotel to make sure we and our friends and family were having the best time. I would highly recommend The Plaza for any event!

Kellie and all the staff at The Plaza were absolutely my angels in the weeks leading up to my wedding and especially the weekend of the event…. They helped me make decisions and assisted me with decorating for the ceremony and the reception. Staff members checked in with us off and on the entire time we were at the hotel to make sure we and our friends and family were having the best time. I would highly recommend The Plaza for any event!
The Plaza Resort & Spa's reply:

Thank you for your review! We wish you the very best as you begin
your new path as a married Couple!!
Bina Sent on 09/10/2022

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Amazing wedding venue

All the people and staff at the resort were super nice. They went out of their way to help us with all the events. Only, Kellie, and the rest of the hotel staff were all on point.

All the people and staff at the resort were super nice. They went out of their way to help us with all the events. Only, Kellie, and the rest of the hotel staff were all on point.

The Plaza Resort & Spa's reply:

Thank you for your review! Wishing you both the very best.
We look forward to your return for your 1st Year Anniversary on us!

Featured

Elizabeth W. Sent on 04/29/2022

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Amazing customer service, location, and food!

This venue had the best customer service by far! With a great location, great food, and a rich history, you can't lose at the Plaza resort and spa! Kelly was absolutely wonderful to work with and they were very accommodating through two date changes due to the pandemic. All of my guests had a wonderful time and enjoyed everything!

This venue had the best customer service by far! With a great location, great food, and a rich history, you can't lose at the Plaza resort and spa! Kelly was absolutely wonderful to work with and they were very accommodating through two date changes due to the pandemic. All of my guests had a wonderful time and enjoyed everything!
The Plaza Resort & Spa's reply:

Thank you for your review! We wish you the very best!

Thank you for choosing The Plaza ~ we look forward to your return!
Brittany B. Sent on 09/24/2020

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Wedding during Covid

My husband and I got married on sept 6, 2020 and our wedding was everything we hoped for. Kellie was so great and organized throughout the whole planning process. Even during these weird times of COVID everyone felt safe and we were very impressed with the hotels sanitary system. Our friends and family can’t stop talking about how great the food was and how beautiful the ceremony and ballroom was.

My husband and I got married on sept 6, 2020 and our wedding was everything we hoped for. Kellie was so great and organized throughout the whole planning process. Even during these weird times of COVID everyone felt safe and we were very impressed with the hotels sanitary system. Our friends and family can’t stop talking about how great the food was and how beautiful the ceremony and ballroom was.

The Plaza Resort & Spa's reply:

Thank you so much for your review Brittany & David! We are so happy your Wedding Day was everything you had hoped it to be.
Wishing you a lifetime of Laughter & Love!!

Kellie & The Plaza Wedding Team
Mike D. Sent on 06/16/2020

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Plaza resort and spa awesome!

If you do not choose the Plaza Resort and Spa in Daytona Beach as your wedding venue, you are crazy. They are simply the BEST!!! Kellie Cooper-Deans was phenomenal during every step of the planning process and on the day of our wedding.

Since we were planning an out-of-town wedding, we researched all of the potential venues a year ahead of time. After narrowing our search to 4 possible venues and meeting with the Staff at the various venues, there was no doubt in our minds that the Plaza Resort and Spa was going to be our wedding destination.

During our initial meeting with Kellie, she was incredibly prepared and unbelievably welcoming along with the rest of her team. All throughout the process, Kellie was there for us and patient with all of our questions and requests. She made the process of planning our wedding from out-of-town as easy as possible.

During the week of our wedding, Kellie jumped in time and time again to assist with last minute details such as tuxes, wedding cake, etc. We literally would have been lost without her help.

I would be remiss if I also did not mention that the Plaza Resort and Spa is a beautiful and elegant place to choose for your wedding. With historic architecture, stunning ocean view rooms, great and friendly customer service, you and your guests will love the Hotel.

Kellie, thanks again for making our wedding day special and thanks for all of your help.

If you want the BEST, plan your wedding at The Plaza Resort and Spa with Kellie. Kellie and the Hotel are an 11 on a scale of 1-10. We love you Kellie.

Michael and Ann Divello

If you do not choose the Plaza Resort and Spa in Daytona Beach as your wedding venue, you are crazy. They are simply the BEST!!! Kellie Cooper-Deans was phenomenal during every step of the planning process and on the day of our wedding.

Since we were planning an out-of-town wedding, we researched all of the potential venues a year ahead of time. After narrowing our search to 4 possible venues and meeting with the Staff at the various venues, there was no doubt in our minds that the Plaza Resort and Spa was going to be our wedding destination.

During our initial meeting with Kellie, she was incredibly prepared and unbelievably welcoming along with the rest of her team. All throughout the process, Kellie was there for us and patient with all of our questions and requests. She made the process of planning our wedding from out-of-town as easy as possible.

During the week of our wedding, Kellie jumped in time and time again to assist with last minute details such as tuxes, wedding cake, etc. We literally would have been lost without her help.

I would be remiss if I also did not mention that the Plaza Resort and Spa is a beautiful and elegant place to choose for your wedding. With historic architecture, stunning ocean view rooms, great and friendly customer service, you and your guests will love the Hotel.

Kellie, thanks again for making our wedding day special and thanks for all of your help.

If you want the BEST, plan your wedding at The Plaza Resort and Spa with Kellie. Kellie and the Hotel are an 11 on a scale of 1-10. We love you Kellie.

Michael and Ann Divello

The Plaza Resort & Spa's reply:

Thank you so much Ann & Mike for your wonderful review! You both were a pleasure to plan with!! Have a wonderful and relaxing time on your Honeymoon. Don't forget to share your Wedding photography!!
Kellie & The Plaza Team ;)
Kathy C. Sent on 05/17/2019

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Plaza Resort and Spa

Everything about the Plaza is fabulous. the service I received was outstanding......they followed up on every detail, the food was delicious, the service from the Staff was excellent. Special thanks to Kellie Cooper Dean for taking charge and making my dream wedding come true. Also thanks to Claire for ensuring my guests rooms were ready before check in time and very nice. I am so very happy I chose the Plaza for my wedding.

Everything about the Plaza is fabulous. the service I received was outstanding......they followed up on every detail, the food was delicious, the service from the Staff was excellent. Special thanks to Kellie Cooper Dean for taking charge and making my dream wedding come true. Also thanks to Claire for ensuring my guests rooms were ready before check in time and very nice. I am so very happy I chose the Plaza for my wedding.

The Plaza Resort & Spa's reply:

Thank you Kathy for your review! We are so happy that you chose The Plaza for your Special Day!!
We wish you & Bill the very, very best as you begin your new path as a Married Couple...;)
Don't forget to share your Bridal Photography!!

Kellie & Claire
Daniel Sent on 12/29/2019

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Daniel Avilan

Everything was great, Kellie Cooper makes everything on our wedding possible! I’m so grateful with all staff of The Plaza hotel!
I highly recommend this place to expend some time for couples, families and friends!

Everything was great, Kellie Cooper makes everything on our wedding possible! I’m so grateful with all staff of The Plaza hotel!
I highly recommend this place to expend some time for couples, families and friends!

The Plaza Resort & Spa's reply:

Thank you Daniel & Wendy for your review! We wish you all the very, very best as you begin your 'new normal' and New Year as a Married Couple!! We look forward to your photography!!

The Plaza Wedding Team
Sarah Sent on 12/31/2019

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Best day ever

I know a lot of people say their wedding day was the best day ever. And i get it. But this venue really helped us meet that title. As the bride i did most of the planning for this event and Kellie was available anytime i had a question, no matter how silly it seemed to me. As far as the venue itself, I’m still getting constant compliments on how wonderful it was. Most of my guests stayed at the resort and loved every minute. I felt like a princess in the columns and couldn’t be happier with the photos of the event. The staff was so kind to me and my guests. Truly it was a wonderful experience and is recommend this venue to everyone. The food was so tasty. We added a late night snack which everyone enjoyed, especially after the open bar with brand liquor. 10/10 money spent well!

Also the tide was up when we got married so we were unable to get photos on the beach without risk of ruining my dress, but i didn’t feel like i missed out at all on that patio! My dress and shoes were safe and i still got beautiful ocean shots!

I know a lot of people say their wedding day was the best day ever. And i get it. But this venue really helped us meet that title. As the bride i did most of the planning for this event and Kellie was available anytime i had a question, no matter how silly it seemed to me. As far as the venue itself, I’m still getting constant compliments on how wonderful it was. Most of my guests stayed at the resort and loved every minute. I felt like a princess in the columns and couldn’t be happier with the photos of the event. The staff was so kind to me and my guests. Truly it was a wonderful experience and is recommend this venue to everyone. The food was so tasty. We added a late night snack which everyone enjoyed, especially after the open bar with brand liquor. 10/10 money spent well!

Also the tide was up when we got married so we were unable to get photos on the beach without risk of ruining my dress, but i didn’t feel like i missed out at all on that patio! My dress and shoes were safe and i still got beautiful ocean shots!
- +4 photos
The Plaza Resort & Spa's reply:

Thank you so much for your review Sarah! We are so happy that you had a wonderful experience at The Plaza. Love, love your photos!!
We wish both the very, very best as you 'fly' into your new pattern as a married couple...;)
Please keep in touch!

Kellie & The Plaza Wedding Team
Christina Sent on 08/19/2020

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Amazing customer service!

This venue is beautiful and fulfilled everything I wanted in a wedding. The history and classy, elegant features and terrace ceremony is what originally sold me on this venue. Kellie was amazing every step of the way, especially during these crazy pandemic times. The food was great and the customer service of the banquet staff and hotel staff was the best! The Plaza was everything I could have asked for for my wedding.

This venue is beautiful and fulfilled everything I wanted in a wedding. The history and classy, elegant features and terrace ceremony is what originally sold me on this venue. Kellie was amazing every step of the way, especially during these crazy pandemic times. The food was great and the customer service of the banquet staff and hotel staff was the best! The Plaza was everything I could have asked for for my wedding.

The Plaza Resort & Spa's reply:

Congratulations Christina & Jose! Thank you so much for taking the time to review us!! We wish you a lifetime of Happiness, Health & Love!!
Kellie & The Plaza Team :)
Erin Sent on 12/02/2019

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Exceptional Service

If I could give 10 stars I would! The service we received for our daughters wedding was top notch. Kellie Cooper Deans is a magician and amazing Events Coordinator. There aren't enough adjectives to thank all of the staff at The Plaza Resort and Spa for making our celebration one for the books!!

If I could give 10 stars I would! The service we received for our daughters wedding was top notch. Kellie Cooper Deans is a magician and amazing Events Coordinator. There aren't enough adjectives to thank all of the staff at The Plaza Resort and Spa for making our celebration one for the books!!

The Plaza Resort & Spa's reply:

Thank you Erin!! I am going to miss planning with you...;)

We appreciate you taking the time to review us.

Kellie
Mackenzie Sent on 11/18/2019

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Great location and even better service!

Kellie and her team made my wedding day the best day ever. The Plaza’s customer service were top notch and everyone thoroughly enjoyed staying there! Highly recommend for anyone looking for a reception location!

Kellie and her team made my wedding day the best day ever. The Plaza’s customer service were top notch and everyone thoroughly enjoyed staying there! Highly recommend for anyone looking for a reception location!

The Plaza Resort & Spa's reply:

Thank you Mackenzie for your review! You and Everyone were amazing to plan with!! Can't wait for the Photography...;)
Wishing you and Erik the very, very best...please keep in touch!!

Kellie & Plaza Wedding Team
Brittany H. Sent on 11/04/2019

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Amazing Venue

Kellie was wonderful and very responsive in a timely manner! Venue was beautiful!

Kellie was wonderful and very responsive in a timely manner! Venue was beautiful!

The Plaza Resort & Spa's reply:

Thank you Brittany for your review! We are so happy that you chose The Plaza for your Special Day!! You all were so great to plan with.
We wish you & Steven the very, very best as you begin your new path as a Married Couple...;)
Don't forget to share your Photography!!

Kellie & The Plaza Wedding Team
Sue T. Sent on 01/05/2020

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Daughters wedding

The whole experience was wonderful. Kellie Cooper Deans coordinated everything for us and went abound and beyond our expectations. The food was excellent (lots of choices to please any taste) and the staff was excellent...very attentive but unobtrusive. And of course the venue is lovely. We looked a a lot of venues in our area and this one was the best deal by far. Great value! One thing you must consider, the package includes the hall rental, food and open bar! My daughters honeymoon suite was also included in our package, and we got ocean front rooms at a great rate. And of course the wedding was lovely and everyone had a terrific time.. couldn’t be happier!

The whole experience was wonderful. Kellie Cooper Deans coordinated everything for us and went abound and beyond our expectations. The food was excellent (lots of choices to please any taste) and the staff was excellent...very attentive but unobtrusive. And of course the venue is lovely. We looked a a lot of venues in our area and this one was the best deal by far. Great value! One thing you must consider, the package includes the hall rental, food and open bar! My daughters honeymoon suite was also included in our package, and we got ocean front rooms at a great rate. And of course the wedding was lovely and everyone had a terrific time.. couldn’t be happier!
- +3 photos
The Plaza Resort & Spa's reply:

Hi Sue!
Thank you for taking the time to review us! We are so happy that you and everyone had a wonderful Wedding Day for Sarah and Jon!
You all were so great to plan with....please keep in touch!!
Kellie & The Plaza Wedding Team
Katheryn Sent on 09/16/2017

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Love this place! Cannot wait to have my wedding there. Staff has been so helpful and very responsive. Would recommend to anymore marrying in the Daytona, FL area.

Love this place! Cannot wait to have my wedding there. Staff has been so helpful and very responsive. Would recommend to anymore marrying in the Daytona, FL area.
Sharon R. Sent on 05/09/2019

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Perfect Wedding

Kelly was fantastic. The venue was beautiful . Everyone raved about the food . It was perfect.

Kelly was fantastic. The venue was beautiful . Everyone raved about the food . It was perfect.
The Plaza Resort & Spa's reply:

Thank you so much for your review Sharon & Walter!! You both were a lot of fun to plan with...;)
Can't wait to see your Bridal Photography!!

Kellie
Kellie Cooper Deans
Your Wedding Consultant
kcooperdeans@plazaresortandspa.com
Skye Sent on 12/13/2018

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The plaza Resort and Spa wedding

Everything was perfect! No complaints and the staff was very helpful and kind.

Everything was perfect! No complaints and the staff was very helpful and kind.
- +3 photos
Jamie Sent on 11/01/2018

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Exceptional!!!

I recently had my wedding at The Plaza Resort & Spa! It was the best choice we made. Kellie Cooper was amazing from start to finish. She answered all my questions and with great response time. She is definitely fantastic at what she does and I cannot say enough good things about her. I also have the pleasure of meeting will send the manager from a Wedding and he was absolutely a pleasure to work with. Any questions that I had he answered. He open the reception room several times for me to show my bridal party and didn’t hesitate for not one second to be helpful! I also had the pleasure of having Ashley and Jessica as our bartenders and they are absolutely wonderful people. Every guest at my wedding could not say enough good things about them. By far best bartenders I’ve ever had. Chris and James are the chef’s in the food was incredible. They took the time to come out and meet me and let me know if I have any questions I can come to them. Khalil was is the valet guy and he was so personable and helpful and any questions you had about the area and what to do for fun. Everyone also loves him to. I spoke with Lex a few times and every time I was nervous he knew exactly what to say to calm you down. I can not say enough wonderful things about everyone that the plaza. Thank you all for making my wedding a night to remember!!!

I recently had my wedding at The Plaza Resort & Spa! It was the best choice we made. Kellie Cooper was amazing from start to finish. She answered all my questions and with great response time. She is definitely fantastic at what she does and I cannot say enough good things about her. I also have the pleasure of meeting will send the manager from a Wedding and he was absolutely a pleasure to work with. Any questions that I had he answered. He open the reception room several times for me to show my bridal party and didn’t hesitate for not one second to be helpful! I also had the pleasure of having Ashley and Jessica as our bartenders and they are absolutely wonderful people. Every guest at my wedding could not say enough good things about them. By far best bartenders I’ve ever had. Chris and James are the chef’s in the food was incredible. They took the time to come out and meet me and let me know if I have any questions I can come to them. Khalil was is the valet guy and he was so personable and helpful and any questions you had about the area and what to do for fun. Everyone also loves him to. I spoke with Lex a few times and every time I was nervous he knew exactly what to say to calm you down. I can not say enough wonderful things about everyone that the plaza. Thank you all for making my wedding a night to remember!!!
Charles Sent on 09/11/2018

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The Bride and I were over joyed with our experience with Kelly Cooper and the Banquet Staff and the Management staff of the Plaza Resort and SPA from the start of the process. Very Professional start to finish.

The Bride and I were over joyed with our experience with Kelly Cooper and the Banquet Staff and the Management staff of the Plaza Resort and SPA from the start of the process. Very Professional start to finish.
- +4 photos
Annette Sent on 05/06/2018

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Everything was perfect, we had everything from our rehearsal dinner to the wedding and reception, for our daughter,all on property. Loved the amazing staff that took care of our every need, want, and concern. The food and accommodations were amazing. We had over 50 rooms for our family and friends and everyone loved everything and we were all treated like royalty.

Everything was perfect, we had everything from our rehearsal dinner to the wedding and reception, for our daughter,all on property. Loved the amazing staff that took care of our every need, want, and concern. The food and accommodations were amazing. We had over 50 rooms for our family and friends and everyone loved everything and we were all treated like royalty.

The Plaza Resort & Spa's reply:

Thank you for your review! It was our absolute pleasure to be a part of Ashley & Bryan's Wedding Day. I am going to miss our planning...;)

We look forward to photography! Please keep in touch!!

Your Wedding Consultant,

Kellie
Kellie Cooper
Kcooper@plazaresortandspa.com
Elizabeth Sent on 11/16/2017

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Kellie Cooper is the best in the biz!! From our very first meeting with her she was on the same page as my husband and I and knew the answer before we even asked a question. Any time we had a question she was quick to respond and never made us feel as if we were bothering her. She always made sure we got the best for our money and offered any assistance possible. She is super sweet and knowledgeable about anything wedding related. Our reception at The Plaza went exactly as planned and looked completely stunning!! The white table linens are so gorgeous and The Plaza staff during our reception was phenomenal. Our guests admired their professionalism and attentiveness. We got to taste each item of food prior to selecting our final food options and everything was so tasty and well-presented. We still haven't stopped hearing about the mashed potatoes! The Plaza was our very first wedding related booking and we could not be more proud of our choice! If you want a gorgeous and seamless wedding, have it at The Plaza!

Kellie Cooper is the best in the biz!! From our very first meeting with her she was on the same page as my husband and I and knew the answer before we even asked a question. Any time we had a question she was quick to respond and never made us feel as if we were bothering her. She always made sure we got the best for our money and offered any assistance possible. She is super sweet and knowledgeable about anything wedding related. Our reception at The Plaza went exactly as planned and looked completely stunning!! The white table linens are so gorgeous and The Plaza staff during our reception was phenomenal. Our guests admired their professionalism and attentiveness. We got to taste each item of food prior to selecting our final food options and everything was so tasty and well-presented. We still haven't stopped hearing about the mashed potatoes! The Plaza was our very first wedding related booking and we could not be more proud of our choice! If you want a gorgeous and seamless wedding, have it at The Plaza!
Kendra Sent on 09/16/2017

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I recently had my wedding at the Plaza Resort and Spa on August 25, 2017. My wedding ceremony was held in the seabreeze terrace and it was absolutely beautiful! The staff at the Plaza and professional and reliable. I had a wonderful experience planning my wedding with Kellie and Christine and highly recommend working with these wonderful ladies. Flawless venue!

I recently had my wedding at the Plaza Resort and Spa on August 25, 2017. My wedding ceremony was held in the seabreeze terrace and it was absolutely beautiful! The staff at the Plaza and professional and reliable. I had a wonderful experience planning my wedding with Kellie and Christine and highly recommend working with these wonderful ladies. Flawless venue!
Patricia Sent on 07/02/2017

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Wonderful experience. It was a dream come true. Excellent customer service. All my guests enjoyed it. Great food. Personalized service. We felt very special throughout the whole process. I already want to go back and get married again lollipop

Wonderful experience. It was a dream come true. Excellent customer service. All my guests enjoyed it. Great food. Personalized service. We felt very special throughout the whole process. I already want to go back and get married again lollipop
Chrissy Sent on 10/19/2016

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We loved having our wedding at The Plaza. We both our ceremony and reception there. Kellie Cooper was awesome from start to finish. The venue was beautiful and very accommodating. Guests could not stop talking about how awesome the food was and what a great overall weekend it was!

We loved having our wedding at The Plaza. We both our ceremony and reception there. Kellie Cooper was awesome from start to finish. The venue was beautiful and very accommodating. Guests could not stop talking about how awesome the food was and what a great overall weekend it was!
Margarita Sent on 06/08/2022

5 out of 5 rating
- Quality of service
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- Average response time
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- Professionalism
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- Value
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- Flexibility
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I give her all the credit she is Amazing,Love 😘

Our wedding was Amazing, we're so happy we choose The Plaza Resort for our wedding event. The service was great, Kellie Dean you we're Amazing. Clay and I we Love you, You were so friendly and treat us beautifully from the first day. We will visit you again. All the staff we're Amazing. Thank You Kellie and All, we love you😘🌹❤️

Our wedding was Amazing, we're so happy we choose The Plaza Resort for our wedding event. The service was great, Kellie Dean you we're Amazing. Clay and I we Love you, You were so friendly and treat us beautifully from the first day. We will visit you again. All the staff we're Amazing. Thank You Kellie and All, we love you😘🌹❤️
- +13 photos
The Plaza Resort & Spa's reply:

Thank you for your review Margarita & Clay! We wish you the very, very Best!! We look forward to seeing you again at The Plaza.
Please keep in touch!!

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