The Pearl South Padre Reviews

4 | South Padre Island, TX
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4 Reviews for The Pearl South Padre

Recommended by 80%

4

4.0 out of 5.0
  • Quality of service 4.9
  • Professionalism 4.1
  • Flexibility 3.6
  • Value 3.6
  • Average response time 3.6
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  • Roxy

    Roxy · Married on 08/19/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We absolutely loved the Pearl South Padre so much that we decided to get married there! The incredible staff and their customer service is unlike any other. We highly recommend staying there or having an event hosted by their amazing staff. They have the best catering manager in the world.. Mariana who will make sure you are completely satisfied with having an unforgettable night! She went above and beyond to help us and our guests have an amazing destination wedding.

    Sent on 09/08/2016
  • B

    Brigitte · Married on 05/14/2011

    4.4
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      3.5
    • Professionalism:
      5.0

    Planning the wedding was easy with this facility. They provided everything from the seat covers to the center pieces and had wonderful food options. They had many colors to choose from. Everything was beyond my expectations. They did a great job, even though the company was in the midst of a name and owner change in the middle of my planning process. Overall, I would recommend this venue.

    Sent on 12/27/2011
  • S

    Silvette · Married on 04/21/2012

    4.2
    • Quality of service:
      4.5
    • Responsiveness:
      3.5
    • Value:
      4.5
    • Flexibility:
      5.0
    • Professionalism:
      3.5

    The Pearl was a very nice place for a beach wedding. The ballroom had a real nice view of the beach, and having them do the catering and decorations bundled helped keep things less complicated. My only complaint is that we were only allowed to book the date 6 months in advance, which made it hard to guarantee dates for photographers, etc. Otherwise it turned out very nice, and after a long fun night we could crash in our room there :)

    Sent on 05/24/2013
  • Christina

    Christina Betancourt · Married on 06/01/2019

    2.2
    • Quality of service:
      5.0
    • Responsiveness:
      1.0
    • Value:
      1.0
    • Flexibility:
      1.0
    • Professionalism:
      3.0

    It didn't go smoothly. The hotel doesn't communicate with the wedding dept.

    It wasn't a pleasant experience. The manager wasn't available. It took over a month to get a responses. The decorations were beautiful though. We didn't have anyone help us during our wedding when we were promised and it was in our contact that someone would be there with us throughout the wedding. The manager was in her office the entire time. The price did not match the service. Too expensive

    Sent on 08/01/2019