The Paperia Reviews
Reviews
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.8 out of 5 rating4.8
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Value 4.8 out of 5 rating4.8
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Flexibility 4.9 out of 5 rating4.9
Awards
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Adrienne Sent on 05/03/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Experience Ever
We had the absolute best experience with Hennie at the Paperia. She brought all of my visions to life from save the dates, invites, place cards, menus, and weekend itineraries. She is creative, patient and helpful, and she goes above and beyond make sure everything is perfect and better than you could have imagined. -
Quality of service
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Suzannah Sent on 03/30/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful from start to finish!
Hennie made the whole experience enjoyable and the finished product was beyond my expectations. -
Quality of service
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Rachel Sent on 03/18/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We loved working with Hennie!
We absolutely loved working with Hennie for our wedding! She is such an expert at what she does and made the entire process of selecting our invitations so enjoyable. When we first met with her, she provided us with so many different options/designs and quickly helped us narrow our focus based on our preferences and style choices. She could tell exactly what we were looking for based on just a few pieces of information we gave her. We went through various iterations of the invitation designs and Hennie patiently worked through all of it with us. She accommodated our budget while also making sure we were happy with the outcome of the finished product. And we absolutely LOVED the final designs! She also helped us with our table place cards last minute for the wedding, which also came out so great! I highly recommend working with Hennie/The Paperia for any invitation/stationary needs for your wedding! -
Quality of service
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Allison Sent on 10/14/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fun design process. Quality paper. Expert advice.
The invitations turned out absolutely lovely - we couldn't be happier how they represent our wedding. I appreciated your patience and expertise throughout the entire design process. This made everything smooth and enjoyable. We've already heard from guests that they love the invitations!The Paperia's reply:
Thanks so much Allie! I loved working with you, and I love your invite and the pop of lavender. Everything fits so well, and your US Navy stamps in honor of Will put the icing on the cake! -
Quality of service
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Allison Sent on 10/14/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
THE BEST! Look no further for ANY stationery needs!
The Paperia & Hennie are a dream to work with! Her creativity, many years in the industry and professionalism are BEYOND exceptional! She worked within our budget and delivered the most exquisite invitation ever! I will be using her for any future stationery needs!The Paperia's reply:
Allison, WOW! What an amazing review. I loved working with you and Sarah, and your finished product was beyond amazing. It has a special place in my portfolio! xoxo -
Quality of service
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Erin Sent on 10/13/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend!!!!!!
Hennie was absolutely wonderful from start to finish. She kept us very informed through every step of the stationary process and matched our level of excitement about all of the details. Hennie was also very patient with me and all of my last minute edits and guest additions. I recommend her to every bride I know! -
Quality of service
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Anna Sent on 09/07/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
10/10 Recommend!
Hennie was such a delight to work with for our wedding invitations! She was supportive, kind, and patient throughout the design process and helped guide us towards the perfect invitation set. We highly recommend working with Hennie!The Paperia's reply:
Thank you, Anna!! It was a delight to work with you and Ben. I loved the classic and beautiful look and vibe of your invitation. Best of everything to you both!! -
Quality of service
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Jacqueline Sent on 09/06/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hennie is the BEST!
My favorite part of wedding planning was getting to meet and work with such incredibly talented and kind people - it was so inspiring. I truly enjoyed the entire planning process thanks to the creativity and dedication of my amazing vendors.
I’m especially grateful to have found Hennie to design our wedding invitations, place cards, cocktail napkins, and ceremony programs. She brought my vision to life perfectly - the quality was top-notch, and we received more compliments than I could count on both our invitation suite and wedding day details.
I knew Hennie was the perfect fit from our very first consultation call. The design appointment at her home was fun, collaborative, and full of creative energy. She was always responsive, and even sent us a thoughtful gift as a thank you.
I would recommend Hennie’s services to anyone - she’s an expert at her craft and just a joy to work with. Thank you, Hennie, for being such a special part of our big day!The Paperia's reply:
Jackie, your words warm my heart! I had the best -- and easiest -- time "working" with you. Our back-and-forth was a true testimony to the fact that your being in NYC and my being in Wynnewood worked perfectly. Of course I loved our in-person meetings! All the best to you and John -
Quality of service
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Emmi Sent on 08/28/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Idea Ever
I am SO HAPPY that we decided to get our wedding invitation suite through The Paperia!!! Hennie made the process so easy and was able to help us design invitations that we loved. It was great to be able to feel the different types of paper in person and see all of the different types of fonts and designs available to us. She has so many samples to look through, and I can confidently say working with Hennie is so much better than trying to order online. You won't be stressed about your wedding invites at all because you can customize EVERYTHING. Her pricing was very very fair compared to the big names you see online. It made so much more sense to work with the Paperia.The Paperia's reply:
Emmi, thank you for this amazing review! I loved working with you and your fabulous mom. You had such a cool and different vision, and I'm so happy we could make it work. It was so much fun! Wishing you and Caleb all the best xoxo -
Quality of service
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Leanne Sent on 01/06/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Invitations!
Hennie was absolutely amazing to work with for my wedding invitations. She was welcoming and thorough. She had hard copies of all the samples on hand, and we met in person to review what I envisioned. I had local and out of town guests that needed different types of invitations, and her recommendations were so helpful. She is truly a professional and her pricing is very reasonable for such a beautiful product. Guests were very impressed!!
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Quality of service
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Caroline Sent on 12/18/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Product and Even Better Service
I cannot recommend Hennie at The Paperia more! She was very helpful and responsive to my needs. She didn't rush me when looking at options and guided me in the right direction regarding my budget and vision. Guests loved our invitations! Highly recommend! -
Quality of service
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Karilyn Sent on 12/16/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfection!!
Hennie was the absolute best person to work with to create our absolutely AMAZING wedding invitations, as well as all printed material for our wedding. She was easy to talk to, quick with edits, and helped us every step of the way to create perfection! I cannot recommend her enough to anyone who is looking for the best! Throughout the entire process, Hennie was amazing and became family! -
Quality of service
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Elizabeth Sent on 12/16/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
10/10 experience with La Paperia!
We worked with Hennie at La Paperia for my wedding invitations and they turned out STUNNING! I went in with no idea what I wanted and was overwhelmed by all of the options. Hennie was so patient. We ended up creating something one of a kind which I never would have thought of without her help, and we got SO many compliments. She also helped us with our stationary for thank you notes, and custom place cards. Can’t recommend her enough! -
Quality of service
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Lynn Sent on 12/16/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exceptional service
Everyone knows planning a wedding is stressful. Not with Hennie! She was phenomenal to work with from start to finish. Hennie listens carefully to her client’s vision and is extremely helpful in creating your perfect invitation. She is professional, insightful and a pleasure to work with. Look no further than The Paperia!! -
Quality of service
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Amy Sent on 09/24/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Best Wedding Invitation Vendor
I highly recommend The Paperia wedding invitations! Hennie is the best, most knowledgeable, talented and kind vendor that we have ever worked with!
Thank you for creating the perfect invitations and being so patient with all of the complex little details!
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Quality of service
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Karen Sent on 07/22/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Paperia helped us design the most beautiful wedding invitation and other paper goods.
Dear Hennie,
I hope this email finds you well and enjoying summer. Karen and I are now 2 weeks past Allie & Jason’s wedding and have finally been able to catch our breath! The wedding weekend was simply magical!! The weather cooperated and everything fell into place, thanks to Corinne and her team, who were amazing! It was a very special and memorable occasion for all of our family and friends!
Karen and I wanted to say ‘thank you’ again for all of your help and guidance in designing absolutely beautiful paper goods for A&J’s wedding weekend. From their invitation to the ‘day of’ paper goods and signage, everything looked so beautiful and coordinated - we couldn’t have imagined anything nicer. We wanted you to know how beautiful everything was and thank you again for being a part of making A&J’s wedding weekend so special!
Take good care and. . . Until we have the opportunity to do it again!!
Xoxo
Karen & Jeff (parents of the bride)The Paperia's reply:
I hope you both know how much I loved working with you. From start to finish, it was creative and so much fun. I so appreciate your confidence in me! Hoping we absolutely do have the opportunity to do it again!! XOXO -
Quality of service
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Karen Sent on 07/17/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fabulous experience!
It was such a pleasure to work with Hennie designing my daughter’s wedding invitations. She showed me many different options and her communication was excellent! Her personality is so warm I felt like I was with a friend! We received so many compliments on the beautiful invitations and were thrilled. I highly recommend Hennie and The Paperia!The Paperia's reply:
Karen, I so enjoyed "working" with you!! It was fun from beginning to end, and the invitation was indeed beautiful. I too felt like I was with a friend - I love new friends!! xoxo -
Quality of service
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Grace Sent on 06/25/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hennie was a gem to work with. We were working under a tight deadline and she made everything happen perfectly. She was a joy to work with!
Hennie was a wonderful person to work with. Very professional and kind the entire time. We were working under a tight deadline (three months) and she made my vision happen and was very thoughtful throughout the process. My mom and I both really enjoyed working with her and she had great options and designs to choose from. I'm so happy we connected with her and I can't wait for the opportunity to work with her for future invitations and paper needs!-
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+2 photos
The Paperia's reply:
Thank you so much Grace! I loved working with you, Matt, and your fabulous mom. It was a pleasure from start to finish and you ended up with the most beautiful invitations and wedding programs! Much love to you guys xoxoxo! -
Quality of service
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Sarah Sent on 02/08/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Out of this world
Absolutely incredible from start to finish! Our custom invitation suite came out even better than I had dreamed. Such amazing professionalism and kindness went into the making of everything from invitations to thank you notes. We cannot recommend Hennie at The Paperia enough. Thank you Hennie!!The Paperia's reply:
What a wonderful review! Sarah, I so enjoyed creating your unique and fabulous invites, thank-yous, place card tags, etc. with you and Austin! So happy to be a part of your very special day 💌 -
Quality of service
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Alyson Sent on 01/29/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stunning invitations
I am so glad I went with The Paperia for my invitations. Hennie was so easy to work with and my invitations came out so beautiful. I got so many compliments on them. I sat down with Hennie, showed her my inspiration photos, and we looked through her portfolio. She was able to make my vision come to life and the invites were exactly what we wanted. They turned out so amazing. Hennie is also the sweetest person ever. I am so lucky I got the chance to work with her! -
Quality of service
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Daniela Sent on 12/27/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend!!!!
Truly cannot recommend working with Hennie at The Paperia enough (Especially if you are a hands-on/very visual person like me)!! She has an extremely wide selection to choose from, and is super helpful throughout the ENTIRE process… including assisting with verbiage/proofreading etc which helped put my mind at ease. She also made sure to stay within our budget and was very transparent about the best way to achieve our desired design intent without going over. Literally everyone commented about how beautiful/classic our invitations were. I was seriously dreading figuring out the invitations, but Hennie made it one of the easiest things to cross off our wedding to-do list. You will not regret working with Hennie at The Paperia – I promise you! -
Quality of service
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Danielle Sent on 12/18/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hennie is amazing!
We loved working with Hennie to create our dream wedding invitations. We had a vision in mind, and Hennie worked with us to pull this together and more. She is reliable, creative and kind. Highly recommend!!The Paperia's reply:
I loved working long distance with you and Tyler! I was so glad to help you pull it all together with such an amazing outcome. Thanks again for choosing me 💌 -
Quality of service
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Julia Sent on 10/08/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend!
Hennie was so helpful, patient and understanding with us as we planned our wedding from abroad! Invitations always felt so personal to me and struggled to articulate exactly what I wanted, but Hennie was so helpful even when we changed our minds halfway through! Definitely recommend!The Paperia's reply:
Julia, thank you for trusting me from Switzerland!! We worked together to create the most beautiful result, and it was a true pleasure for me. An added treat was that I got to meet you in person! Wishing you and Walt a lifetime of happiness xoxoxo -
Quality of service
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Stephanie Sent on 09/11/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Invitations
I cannot recommend Hennie and The Paperia enough! She was so welcoming and excited for us as a couple! I was indecisive and on a budget. Hennie showed me all available options and was incredibly generous, helping us achieve our dream invite! She was very knowledgeable and had such a variety to choose from! Hennie stayed in contact with us all the way up to our big day!! Choose Hennie for your big day!The Paperia's reply:
Hi Stephanie and Rory:
You guys were such a joy! I loved working with you and seeing your beautiful wedding pix. Wishing you both a lifetime of happiness!
XO! -
Quality of service
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Carly Sent on 08/16/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
HIGHLY recommend!
Hennie at The Paperia was so incredible to work with! She helped me with my invitations, RSVPs, save the dates, thank you notes, place cards, and menus. She made the process fun and easy. This was my favorite vendor I used at my wedding! Highlyyyy recommend The Paperia you will be so happy.The Paperia's reply:
Carly, I love being your favorite vendor, and lucky for me, I was at your fabulous wedding!! Thanks so much for this wonderful review. xoxoxoxo -
Quality of service
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Jillian Sent on 06/28/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
She was easy to work with and so many samples of invitations
She was amazing to work with. She had a lot of samples of invitations. She was very patient and so easy to work with. She even gave us a present.The Paperia's reply:
Thanks Jillian! It was so great to work with you and Matt and your mom. Wishing you all the best!! XOXO -
Quality of service
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Maureen Sent on 01/04/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hennie was so helpful during the whole process! She guided us step by step and helped us to create a beautiful invitation!
Thank you Hennie for your knowledge, guidance and professionalism in creating the wedding invitation that fit our style and budget. Highly recommended!!The Paperia's reply:
Thanks so much Maureen! "Working" with you, Kerry and Ryan was a dream. I'm so glad you found the perfect invite for your beautiful event!! XOXO -
Quality of service
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Kathleen Sent on 01/02/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Invitations Were Perfect
The experience in working with The Paperia was flawless. My daughter, the bride, had COVID during our initial visit with Hennie of The Paperia. She was able to FaceTime her from the store and we found exactly the design we were looking for. We had so many compliments from our guests about the invitations. They were beautiful!The Paperia's reply:
Thanks Kathleen! Working with you and Shannon was a dream and a breeze, and I enjoyed getting to know you. The invitation truly was perfect!! -
Quality of service
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Eilish Sent on 12/21/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Absolute Best!!
Working with Hennie was such an incredible experience! She helped us with everything from our Save the Dates, Invitations, Menus and Place Cards all the way to our Thank You Cards. She was beyond knowledgeable and had amazing recommendations all throughout the process. She made everything as seamless as possible and we received so many compliments! We cannot thank her enough for making such important parts of our wedding absolutely perfect. We and our extended family cannot wait to continue working with her for many years to come!The Paperia's reply:
Eilish, from the minute I met you and your mom, I felt this warm and fuzzy feeling as though we'd known each other for years! It was such a pleasure helping you create such a beautiful and classic invitation suite, from save-the-dates to menus and place cards. Wishing you and Steven only the best of everything!! XOXO -
Quality of service
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Emily Sent on 12/21/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful!!
Hennie was amazing and we loved working with her! We had an idea of what we wanted for our wedding invitations, and she went above and beyond to ensure our vision came to fruition. Hennie showed us a wide variety of invitations and samples, including examples of previous clients' invitations. The possibilities were endless! When our original paper was suddenly discontinued, Hennie was extremely flexible and scheduled another appointment to show us similar options at similar price points. Best of all, the initiations came on time and allowed us to send invites to our guests on time. Throughout the process, Hennie was so sweet, very attentive and always available for questions/concerns. We couldn't imagine working with anyone else. The whole experience was wonderful and we highly recommend the Paperia for your wedding invites!The Paperia's reply:
Emily, no one is sweeter than you! And you know how much I love your mom. Thanks so much to you both for choosing me to help with your beautiful and classic invitation. All the best to you and Mark as you go forward together! XOXO -
Quality of service
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Marykate Sent on 12/17/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Working with the Paperia was fantastic!
Working with Hennie was a wonderful experience! She was a professional through and through. So personal, helpful, and patient. She didn’t overwhelm us with choices when going through the selection process and she offered helpful suggestions until we found exactly what we wanted. She took the guess work out of everything and it was so nice to have one less thing to worry about. Our invitations were STUNNING and so many of our guests told us how beautiful they were once they were mailed out. We cannot recommend the Paperia enough!!The Paperia's reply:
Marykate, it was so fun working with you and Anne Marie! Your invitation is stunning - classic and simple, but sophisticated and ... perfect! Thanks so much for recommending me to future brides. All the best to you and Steve! XOXO -
Quality of service
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Eileen Sent on 12/13/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outstanding!
I met Hennie when looking for invitations for our wedding. What a pleasure it was to work with her!!
She really guided me through the process and gave me options along with ideas. I absolutely loved my invitations and the beautifully addressed envelopes and so did all of our guests. Everything was on time. Hennie followed up and planned ahead for the place cards, having all of the names placed on the cards perfectly. I highly recommend Hennie and would definitely order invitations from her again.The Paperia's reply:
Thanks so much Eileen! I truly enjoyed working with you on your beautiful invitation. It was classic with flare, just like you! XO -
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Alison Sent on 12/13/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful!
Hennie was an absolute joy to work with. My wedding invitations came out gorgeous and Hennie went above and beyond and helped me decide on the perfect invitations.The Paperia's reply:
Thanks Ali!! I loved working with you, and keeping in touch to watch your family grow. Happiest Holiday Season to you and Mike!! XOXO -
Quality of service
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Adrienne Sent on 11/17/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
In love with my cards!
I can't recommend Hennie from The Paperia more! I have worked with her the last two years on our holiday cards and stationery. Hennie is so knowledgeable and patient and made the experiences so easy! She is a true professional with creative ideas and I couldn't be happier with the finished products! Thank you so much!The Paperia's reply:
Adrienne:
It's always so fun to work with you! And of course Eady is the most perfect subject for a holiday card :-)))) I'm looking forward to many more cards through the years, and to watching her grow up. Thanks so much for your business and friendship. It means the world to me! XOXOXO -
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Allegra Sent on 08/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My Invitations Turned Out BEAUTIFULLY!!
Hennie,
Thank you so much for your help and patience in picking out our wedding invitations. They were gorgeous!! You made it so much fun! Can’t wait to pop over to order our Christmas cards …
Dear Hennie,
Dear Hennie,
We’re so excited for you to be able to work your magic out of the comfort of your beautiful home! Thank you so much for your help and patience in picking out Allegra and Mark’s wedding invitations. They were gorgeous!! You made it so much fun! Can’t wait to pop over to order our Christmas cards … Love, Miriam XO
Dear Hennie,
Thank you so much for working with me to bring my vision to life for my wedding invitations! They turned out so beautiful and wildly exceeded my expectations. It was so much fun to work together and I will cherish those invites forever … Love, Allegra XOThe Paperia's reply:
So much fun and so much love!! What a joy to “work” with you both. Every step along the way was easy, creative, and special. And wow! The invitation was beyond incredible. Love you guys to the moon and back 💌💐💌💐 -
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Rhea Sent on 06/16/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Unbelievable experience and OBSESSED with our invites!
We are OBSESSED with our invitations that Hennie helped us to conceptualize, draft, and create! From start to finish, Hennie was so easy to work with and made the experience so much fun. Despite us being very indecisive, Hennie worked so well with us to make sure that no detail was overlooked and everything was perfect. We are SO happy with how they turned out and cannot thank Hennie enough for helping us make our invitations and our wedding day so special. She is seriously the best!!!!!!The Paperia's reply:
Rhea! You and Matt, and of course your mom, are so wonderful, and this review is absolutely beyond!! Thanks so much for trusting me with your amazing invitation journey - I loved working with you all and look forward to seeing your wedding pix and hearing all about the best day of your lives. Best of everything to you!! xoxo -
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Audrey Sent on 11/15/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing and Beautiful Invitations
I worked with the Paperia (Hennie) for my save the dates and wedding invitations and she was simply the best. Hennie was incredibly patient as we went through pages and pages of invitation options. She also provided thoughtful, honest advice to give us the best product. Both our save the dates and wedding invitations turned out stunning!
She was also incredibly flexible with changes that we requested and got back to us in a timely manner! Would highly recommend using the Paperia!The Paperia's reply:
Audrey:
Thank you sooo much for your amazing review!! I loved working with you and your crew. While I helped, it's really because your taste is impeccable and selections beautiful that your final products were so special. Looking forward to creating with you in the future!!
xoxo, Hennie -
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Jill Sent on 09/29/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent service and products
Hennie at The Paperia was a pleasure to work with, always professional and knowledgeable. Our daughter’s wedding invitations received rave reviews from family and friends! Highly recommend Hennie, we could not have been happier with the invitations!The Paperia's reply:
Thank you Jill!! We both worked hard, and together we produced a very special and beautiful product. It’s people like you who make me love what I do! -
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Ayana Sent on 08/31/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stunning Invitations
We worked with Hennie who is an absolute gem!! She made the entire process so easy and she's super sweet. Although we had to change our wedding date due to covid, our invitations were absolutely stunning!!
Thank you!!The Paperia's reply:
Ayana, thanks for such an amazing review!! I so enjoyed working with you too and hope you’re living happily ever!! XOXO, Hennie -
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Anne Sent on 07/23/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Invitations fit for a royal wedding😍
Hennie has been a DREAM to work with! She saw me through two postponements, and all the changes that came with them, with kindness and support! Hennie took my vision for the invitation suite and created the most elegant invitations I could have ever hoped for. I could not be any happier!The Paperia's reply:
Thank you so much Anne! It was a DREAM to work with you too, and your invitation is so beautiful. Perfect for setting the tone for your sure-to-be wonderful wedding. All the best!! -
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Leigh Sent on 11/09/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very helpful staff!
Hennie and her team were an absolute delight to work with! We wanted our invitations to include invites and RSVPs for other wedding weekend events and their advice was extremely helpful. We found it extremely beneficial to work with the team in-person and they expertly guided us to the right invitations based on our needs. Our invitations looked gorgeous, were affordable, and came quickly. We are so happy that we chose to work with The Paperia! -
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Alexandra Sent on 07/12/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gorgeous Invitations and Wonderful Customer Service!
My whole experience with Paperia was amazing from start to finish. My invitations were absolutely gorgeous and we got so many compliments on them! They have endless options to choose from and Hennie can work with you to help tailor and customize it to EXACTLY what you are looking for. The whole process was seamless - we couldn't have asked for anything more! I would recommend them to ANYONE with any invitation/paper needs! -
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Kait Sent on 06/06/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Most Beautiful Invitations Ever
Our wedding invitations were the most beautiful invitations I have ever seen! We received amazing compliments from our guests after they were received. I can not express enough thanks to Hennie for helping us design such a beautiful custom wedding invitation that truly set the tone for our amazing wedding! From day one of meeting with Hennie, she was excellent and truly helped explain the different types of invitations to my mom and I. We changed our mind after the first meeting and Hennie was so accommodating in meeting with us a second time to pretty much start over. Hennie went above and beyond in helping to design what turned out to be the most spectacular wedding invitation ever! Not only did Hennie help with invitations, but after struggling to make place cards myself online, she stepped in and saved the day. 2 weeks prior to our wedding Hennie helped us design place cards and she had them printed and ready to go when we needed them. If you are looking for amazing, unique, custom wedding invitations for your wedding or event, look no further! Hennie was excellent and the Paperia staff were wonderful. -
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Brittany Sent on 04/19/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Simply amazing!
I never thought that I would tear up over a wedding invitation, I was in absolute awe of the beauty of the finished product. From day one of meeting with Hennie, I was put right at ease with the entire invitation process of wedding planning and I never thought that it would go as smoothly as it did. I had started with searching through Shutterfly & Minted but was struggling to find a wedding invitation that wow’ed me/went with the theme/and colors. I also was very apprehensive about making a mistake doing them myself through those two websites. Not only did Hennie go above and beyond, but her coworkers did as well! Every time I came into The Paperia the staff were always warm and welcoming. When I came in tonight to pick up the invitations George made sure I could move my car right outfront into a parking space and even helped along with the other coworker to load them into my car for me. My fiancé and parents were taken back by the beautiful work of art and love them just as much as me. I will recommend every person I know wedding planning to The Paperia, you have a gift and I cannot express my gratitude enough! -
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Rebecca Sent on 09/09/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Paperia was awesome to work with. Our wedding invitations were perfect and they made it so easy. We were able to sit and browse examples while personalizing what exactly we wanted. Also, they came in very quickly! -
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Elizabeth Sent on 09/17/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Paperia in Suburban Square was without a doubt the best place to go for wedding invitations! Hennie has amazing ideas and she helped me pick out perfect customized invitations within my budget! She is truly talented and I highly reccomend The Paperia in Suburban Square! -
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Lauren Sent on 08/11/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had the opportunity to work with Hennie at the Suburban Square location for our wedding invitations and had a wonderful experience. Hennie was extremely helpful from our very first meeting though the final product. The Paperia has SO many options for wedding invitations and everything is completely customizable if desired. At first, the amount of options can feel overwhelming, but whether you find a sample from one of their look-books and want and the exact same invitation or you want to create your own by choosing from the various fonts, colors, print types, monograms, etc., The Paperia will have whatever it is you are looking for. We were (and still are) absolutely in love with our beautiful invitations and received so many compliments on the quality. Our invitations from Paperia really set the tone for our wedding day! -
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Kara Sent on 03/19/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Paperia was the favorite vendor I worked with to plan my September 2016 wedding in Philadelphia. Hennie and Natasha assisted me in selecting gorgeous, classic wedding invitations that suited my style and fit my budget. The Paperia handled the calligraphy of the invitations, advised me on how to appropriately have the invitations addressed, and stuffed and sent the envelopes. Hennie and Natasha were extremely responsive to my (many) questions and were very easy to work with. I was completely overwhelmed with the concept of ordering invitations online through a website -- Hennie and Natasha are worth their weight in gold in guiding brides through the process and ensuring that nothing slips through the cracks. They were amazing! -
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Claire Sent on 02/19/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Go and ask for Hennie! You'll be glad! I could not have been happier than I was working with Hennie at The Paperia on my daughter's invitations. The quality and variety of invitations was outstanding, but Hennie's low key suggestions, expertise, and support made this part of the wedding planning significantly easier and more fun than I had expected. She was able to offer out-of-the box suggestions when we asked, found ways to keep the cost down without sacrificing OOMPH or quality, and let me use her as a resource for countless details, including addressing invitations. She's a terrific listener and figured out what my daughter wanted before I did and even before my daughter did. At a potentially stressful time, she helped me have fun and get exactly what we wanted (and much faster than we had expected). -
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Iris Sent on 12/14/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
HAVING A LAST MINUTE ISSUE WITH PLACE CARDS FOR MY DAUGHTER'S RECENT WEDDING, I CONTACTED THE PAPERIA, LOCATED AT SUBURBAN SQUARE IN ARDMORE. I SPOKE WITH HENNIE AND ADVISED HER OF MY PROBLEM. I EXPLAINED THE TYPE OF PLACE CARD I WAS LOOKING FOR AND SENT THE COMPLETED LIST TO HER. SHE WAS SO FRIENDLY, HELPFUL, AND PROFESSIONAL. I RECEIVED THE ALPHABETIZED FINISHED PLACE CARDS SO QUICKLY AND THEY WERE BEAUTIFUL. THE CALIGRAPHY WAS AWESOME AND SO CLASSY. HENNIE IS AN ABSOLUTE DOLL TO DEAL WITH. I RECOMMEND THAT ANYONE NEEDING INVITATIONS AND ACCESSORIES GO RIGHT TO THE PAPERIA IN SUBURBAN SQUARE AND ASK FOR HENNIE. THERE IS NO NEED TO LOOK ANY FURTHER. SHOULD THE NEED ARISE AGAIN FOR ANY TYPE OF INVITATIONS, I WILL SAVE TIME AND CONTACT HENNIE. SHE IS AWESOME! -
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E8231B3Cdb17E3F53372033D1D322Ce64A775B92 Sent on 03/01/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hennie is so amazing!! I am getting married in Philadelphia where I grew up, but I'm currently living in Los Angeles and Hennie made the whole experience so organized and perfect. She was beyond responsive everyday via email and so quick to make updates and changes. I was anxious to get everything finalized in a timely manner since I was so far away but she got everything done so early and I never felt rushed during the process. Her taste is also fantastic. I was extremely indecisive on many parts of the process and she steered me in all the right directions without letting her own preferences color my instincts. Also, she really made me feel like her top priority and scheduled around my visits home during the holidays - just so thoughtful all around. I am beyond happy with the invitations and the process in general :) -
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Jeanne Sent on 12/07/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Stunning!!!
The invitations, programs and place cards we purchased from the Suburban Square location were both elegant and chic!!! Hennie was such a pleasure to work with and she made fabulous recommendations for us to consider after listening closely to our needs. The invitations were so beautiful that several of the guests said they were planning to frame them as a keepsake! We received all products on time. These purchases were the easiest thing to check off of the wedding "to do" list. -
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Liz Sent on 11/28/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Look no further for a place to purchase your wedding invitations, programs, place cards, etc! I honestly could not have asked for a better experience. Hennie and Natashia were an absolute pleasure to work with and really took the time to get to know me and my wedding vision. They were extremely patient and had outstanding customer service. We received NUMEROUS compliments on our laser cut wedding invitations. We will definitely be back to the Paperia in the future. Big thank you again for all of your guidance and hard work! -
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Diana Sent on 11/28/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were so pleased with the entire invitation process at the Suburban Square store. Hennie and Natashia provided us with first class service, including selections, color schemes, wording choices and a timeline to follow. We had so many positive comments from our friends and family. The hotel bags, weekend schedule, programs, menu and thank you notes were well coordinated using our monogram. We couldn't have been more pleased. Thank you. -
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Cara Sent on 01/02/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Natashia and Hennie helped us pick out invitations that were absolutely perfect! My fiance insisted (and I agreed) that we needed to have invitations with pockets for the rsvp card, etc. After looking at other places where we could not envision or physically see what we would get, we went to The Paperia, and I am so glad that we did. Our gorgeous navy blue with gold detail invitations were stunning (and practical). We have received so many compliments on the invitations (my favorite was my friend who said that it was the nicest piece of mail she ever received). For Christmas, my parents took the invitation to have it framed, and now I get to see it every day! Thank you Natashia, Hennie, and all at the Paperia for helping make our day a very special and memorable one!The Paperia's reply:
Thank you for the wonderful review, Cara! You're so very welcome & we're glad we could help you choose the perfect pocket wedding invitation! -
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Gabrielle Sent on 11/07/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I worked with Hennie to create the most beautiful, custom, letterpress invitations. After looking through the books of samples, I wasn't finding anything that really spoke to me. Hennie stepped right in and offered to have an artist create a custom design for us. This was the perfect solution! Hennie took care of everything, and the result was just gorgeous! I received so many compliments on the invitations, they were truly a piece of art.The Paperia's reply:
Thank you for the review, Gabrielle! So happy we could help you choose the perfect wedding invitations for your big day! -
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Lindsay Sent on 06/18/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They had an unbelievable selection, and were able to make changes that I wanted based on the design I chose. They were responsive and timely. Great job!The Paperia's reply:
Thank you for the great review, Lindsay! We're so happy we could help! -
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Debra Sent on 09/04/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If I could give more stars I would. Hennie at The Paperia patiently searched through volumes of invitations with us for the wedding. We ended up with the perfect one to set the tone for a magical evening. She also helped us with shower invitations and place cards, programs for the wedding and place cards for the rehearsal dinner and the wedding. She helped with wording, fonts and layouts. She, Natasha and the rest of The Paperia staff were just wonderful to work with.The Paperia's reply:
Thank you for the great review, Debra! We're happy we could help you choose the perfect invitation for your wedding! -
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User1134312 Sent on 04/14/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding invitations were beautiful!! The Paperia staff was amazing and they heard all that we said we wanted and found it exactly! We could not have been more pleased with the Paperia and our invitations!The Paperia's reply:
Thank you for the wonderful review! Happy we could help! -
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Kathryn Sent on 03/23/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
As graphic designers, we were a bit overwhelmed at the thought of creating invitations, so many ways to go! To help us land on an idea, we stopped into The Paperia. We spoke with a consultant there for a few minutes and she handed us a book (out of hundreds!) to review. Within minutes, we found something we LOVED. The cost of the example was out of our budget, so she worked with us to make modifications that kept the elements we loved but brought the price to a reasonable level. We were thrilled.The Paperia's reply:
Thank you for the wonderful review! We were happy to help you get exactly what you wanted for your special day! -
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Ashley Sent on 05/30/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Paperia did an excellent job helping me select my wedding invitations. For some reason I became very overwhelmed when it came time to decide what I wanted. I was living in PA but my mom and bridesmaids were in MD so I didn't have their help. The staff at The Paperia were so kind and helpful, especially Hennie. I had to go into the store a number of times before I was able to make a final decision and each time I was there they took their time and made me feel so comfortable. When it came time to figure out the actual wording that goes on the invitations I was more confused than ever but Hennie sat down and went over each part of the invitation step by step. I absolutely love the way our invitations turned out!The Paperia's reply:
Thank you for the great review, Ashley! We're so happy we could help you choose your perfect wedding invitations! -
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Kathryn Sent on 04/18/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hennie was so helpful! With my mom living out of town, but wanting to place the order when there was a sale, she was so thoughful and supportive. She was extremely communicative throughout the process to assist me in getting exactly what i wanted! The invitations came out beautifully and the process was so easy!!!!The Paperia's reply:
Thank you for the wonderful review, Kathryn! We're happy we could help you get exactly what you were looking for! -
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Beth Sent on 10/31/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great selection and excellent service!The Paperia's reply:
Thank you for the great review! -
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Cara Sent on 09/15/20104.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 2.5 out of 5 rating2.5
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Flexibility 5 out of 5 rating5.0
I love the Paperia! Their invitations can be on the expensive side, but I thought it was so worth it! I found the perfect invitations, and they even helped me with my place card settings too! -
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Jonathan Sent on 07/17/20124.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 3.5 out of 5 rating3.5
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Value 3.5 out of 5 rating3.5
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Flexibility 5 out of 5 rating5.0
The Paperia has a wonderful selection of invitations from which to choose. My husband and I were able to sit with one of their employees and go through everything. They were able to answer all of our questions and help us purchase rehearsal dinner and wedding invitations that met our needs. The quality of the proofs we received for both sets of invitations left a lot to be desired and the owner could have been nicer when we asked if she could email them to us. Our home printer printed a higher quality version of our proofs than the Paperia did. That said, our invitations were beautiful and we were happy! -
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Elizabeth Sent on 09/19/20124 out of 5 rating4.0
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Quality of service 4.5 out of 5 rating4.5
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Average response time 3.5 out of 5 rating3.5
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Professionalism 4.5 out of 5 rating4.5
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Value 3.5 out of 5 rating3.5
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Flexibility 4 out of 5 rating4.0
I recommend Paperia. They are a small store and will give you a lot of attention. -
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User2415128 Sent on 08/03/20151.4 out of 5 rating1.4
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Quality of service 5 out of 5 rating5.0
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
Don’t Recommend for Wedding
Very pleasant store and selection for wedding invitations is significant. However, customer service is not in their wheelhouse. Someone earlier mentioned in a review the lack of friendliness from the owner, that is an understatement.
We spent over $1200 for a small wedding, with no discount off list. The proof was “delayed” and finally received. Again, as noted by others, the proof was not the best quality. A change needed to be made (not their fault) and in order to rush along as we were in a significant time crunch; they were printed without second proof. This was ok, and they were printed fine. However, again longer than was told to get. Was told they tried to call me but number did not work. Interesting since they had called me previously on the right number about proof. Then the envelopes which they were printing still needed to be done. We gave specific directions as to how many to print and how many blanks we needed upfront because of the time delay needed to address some ourselves. When we picked them up, all envelopes, except the “extra 3 free one” were already gone to be printed. We were told this would take 10 days (originally told a few days) and again we told them due to the RSVP date we were really in trouble and they said they would expedite. 10 Days in, and after email and calls to them unanswered, received email they tried to call me but number didn’t work. The envelopes would be in 13 days after invitations. Not what I would call an expedite. Throughout the process the owner was less than courteous and someone uninterested in meeting our needs.
Envelopes had duplicates and a missing name. Was told to come pick up next day. Not there when I went pack. Now three trips to them. It's four days and still missing name not there. Horrible Customer Service. -
Quality of service
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Jeanne Sent on 09/15/20150.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
We had begun working on our daughters wedding invitations several months before her wedding and the recommended time to do so. My daughter fell in love with the Vera Wang invitations at The Paperia. As they were very classic invites, there was not much choice in similar styles so we went with them. The final result was beautiful but the road to getting the invites was a nightmare. We were quoted incorrect prices. We were told certain options were available which were not and others were not available which were. We had 5 proofs as they had typos (notably the groom's name being spelled incorrectly) and they wanted to charge us for the additional proofs even though the new proofs were done because of typos. Each time I called or went into the store I was told "as I do not know your invitation, I will take a while to find those answers to your questions" The person saying that WAS our salesperson!! Additionally, we had the invitations addressed by them and they omitted 12 envelopes. I brought them back to do them and they omitted 3 from the redo list. In the end, we received our invitations just before the recommended time to mail them. We made a choice to stay with them for the invites and they did come out beautifully, but I will never step into the store again, nor would I recommend them to anyone. -
Quality of service
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