The Paperbag Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
79 reviews
98% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
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User photos
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Lori G. Sent on 08/21/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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The Paperbag
I really can’t say enough about Liz and the paper bag! Her professionalism, attention to detail, knowledge, and patience made the whole process stress-free! In today’s digital world we are so lucky to have this kind of service still available in Lehigh Valley!I really can’t say enough about Liz and the paper bag! Her professionalism, attention to detail, knowledge, and patience made the whole process stress-free! In today’s digital world we are so lucky to have this kind of service still available in Lehigh Valley! -
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Dayanira T. Sent on 10/31/20235 out of 5 rating
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very professional and listen to my needs and help me find what I was looking for
happy I went there and happy with the choice I gothappy I went there and happy with the choice I got -
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Walter S. Sent on 08/27/20205 out of 5 rating
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Great experience and customer service
Liz and her associates were extremely helpful throughout the process. We went in with few ideas and once we told them to Liz she knocked the rest out of the park. She was very responsive through email and calls, quick turn around, and great pricing. They know how to make the process as smooth as possible for the wedding invitations. Great people doing great things. Support your small businesses!Liz and her associates were extremely helpful throughout the process. We went in with few ideas and once we told them to Liz she knocked the rest out of the park. She was very responsive through email and calls, quick turn around, and great pricing. They know how to make the process as smooth as possible for the wedding invitations. Great people doing great things. Support your small businesses! -
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Kelsey Sent on 08/28/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Amazing Experience
Invitations were in of the things I didn’t want to deal with for my wedding. I walked into Liz’s store and she was so patient and helpful. I first stopped in her store in early March before the pandemic hit and didn’t order invitations until late July. Liz kept in constant contact with me, made all the changes I requested, offered her advice, and went above and beyond to help me with my invitations. She was so helpful, patient, responsive, and kind during the whole process. I’ve been told my invitations look like they’re for the royal wedding...they are that beautiful. Liz is truly great at what she does and was well worth the money spent!Invitations were in of the things I didn’t want to deal with for my wedding. I walked into Liz’s store and she was so patient and helpful. I first stopped in her store in early March before the pandemic hit and didn’t order invitations until late July. Liz kept in constant contact with me, made all the changes I requested, offered her advice, and went above and beyond to help me with my invitations. She was so helpful, patient, responsive, and kind during the whole process. I’ve been told my invitations look like they’re for the royal wedding...they are that beautiful. Liz is truly great at what she does and was well worth the money spent! -
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Regina Sent on 09/10/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Wonderful Experience- High Quality Product
When we started to look for invitations, the first thing we did was go online. I honestly thought it was the only option these days. However, we quickly realized that method was not for us. We needed a little more guidance. So we brought up Google to see if in-person stationary stores still existed. Lo and behold we found the Paperbag! It was a joy working with Liz. She really helped us consider all of our options and made sure all the details were correct before we printed. It was wonderful to have such a personal touch on such an important wedding detail.When we started to look for invitations, the first thing we did was go online. I honestly thought it was the only option these days. However, we quickly realized that method was not for us. We needed a little more guidance. So we brought up Google to see if in-person stationary stores still existed. Lo and behold we found the Paperbag! It was a joy working with Liz. She really helped us consider all of our options and made sure all the details were correct before we printed. It was wonderful to have such a personal touch on such an important wedding detail. -
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Dr Janet B. Sent on 05/15/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Best stationary store ever
Liz is absolutely a dream to work with. She is doing my daughters wedding invitations and is simply as good as it gets. Thank you Paperbag, I will use you for all my future stationary needs!!Liz is absolutely a dream to work with. She is doing my daughters wedding invitations and is simply as good as it gets. Thank you Paperbag, I will use you for all my future stationary needs!! -
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Lindsay Sent on 11/22/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Breathtaking!!
The ladies at The Paperbag were not only helpful, but accommodating to everything we had asked for or needed. There were so many different options, it was a lot of fun just to piece our invitation together!The ladies at The Paperbag were not only helpful, but accommodating to everything we had asked for or needed. There were so many different options, it was a lot of fun just to piece our invitation together! -
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Janel Sent on 10/10/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Out of all the wedding expenses I’ve paid for, this was by far the BEST decision I’ve made! Liz was incredible. She gives you knowledge of ettiquette and “the wedding way” that you can’t get anywhere else! She handles everything and makes it a smooth, stress free, easy process! I am so grateful for her! Don’t shop around, you’ve found the best place, go see Liz!Out of all the wedding expenses I’ve paid for, this was by far the BEST decision I’ve made! Liz was incredible. She gives you knowledge of ettiquette and “the wedding way” that you can’t get anywhere else! She handles everything and makes it a smooth, stress free, easy process! I am so grateful for her! Don’t shop around, you’ve found the best place, go see Liz! -
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Bradford N. Sent on 11/12/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Married 10/20/2018
What a wonderful experience working with Liz Richmond and her staff. From the beginning they took our ideas and made them into reality. The selection and knowledge of weddings and all the newest details was so helpful not to mention their ability to address and mail. A must if you want it done right!What a wonderful experience working with Liz Richmond and her staff. From the beginning they took our ideas and made them into reality. The selection and knowledge of weddings and all the newest details was so helpful not to mention their ability to address and mail. A must if you want it done right! -
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Lisa Sent on 10/02/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Liz was absolutely fantastic. She didn’t try to oversell, and is a font of knowledge where wedding invitations are concerned - when they should be mailed, when to receive RSVPs, etc. I have no reservation whatsoever in recommending this company. Excellent, excellent, excellent.Liz was absolutely fantastic. She didn’t try to oversell, and is a font of knowledge where wedding invitations are concerned - when they should be mailed, when to receive RSVPs, etc. I have no reservation whatsoever in recommending this company. Excellent, excellent, excellent. -
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Olivia Sent on 10/14/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Liz was absolutely wonderful! I came in with my mother to start looking at wedding invitations and she was so helpful! When my fiancé came back with me, she had all of our notes and books ready for us to look at and solidify our invitations. She went above and beyond to explain the proper way to address them and where to go/how to mail them! Plus when I came back later to find thank you notes, Liz helped me find exactly what I was envisioning! Definitely recommend The Paperbag to anyone for wedding invitations, thank you notes, or any stationary needs!Liz was absolutely wonderful! I came in with my mother to start looking at wedding invitations and she was so helpful! When my fiancé came back with me, she had all of our notes and books ready for us to look at and solidify our invitations. She went above and beyond to explain the proper way to address them and where to go/how to mail them! Plus when I came back later to find thank you notes, Liz helped me find exactly what I was envisioning! Definitely recommend The Paperbag to anyone for wedding invitations, thank you notes, or any stationary needs! -
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Jennifer Sent on 10/10/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Paperbag was recommended to me for my wedding invitations and I could not have been happier with the service. I was able to walk in and out in one meeting with my invitations ordered along with everything else I needed at a reasonable price. They have everything from invitations, stamps, programs and monogrammed napkins. I will admit I was slightly unprepared when I went to go over the invitations but it did not matter because the owner was so knowledgeable and attentive that she helped me through everything and conveyed perfectly what I wanted on the invitations. When I went home I immediately recommended them to two other girls I know getting married this year. I highly recommend this vendor!The Paperbag was recommended to me for my wedding invitations and I could not have been happier with the service. I was able to walk in and out in one meeting with my invitations ordered along with everything else I needed at a reasonable price. They have everything from invitations, stamps, programs and monogrammed napkins. I will admit I was slightly unprepared when I went to go over the invitations but it did not matter because the owner was so knowledgeable and attentive that she helped me through everything and conveyed perfectly what I wanted on the invitations. When I went home I immediately recommended them to two other girls I know getting married this year. I highly recommend this vendor! -
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Jacki Sent on 10/10/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I cannot say enough good things about The Paperbag! I had searched every website imaginable for the perfect wedding invitation and do not exaggerate when I say I looked at over a 1000. I went in and sat with Liz and she immediately knew what I needed. When she mentioned the word custom, my eyes saw $$$, but she was able keep it within my budget. She directed me to a local artist, who provided me with custom artwork that Liz then sent to her printer. She also worked with the fine details of the font and spacing, knowing exactly what would make them look perfect! I had the most beautiful invitations that everyone absolutely loved and got to work with wonderfully inviting people!I cannot say enough good things about The Paperbag! I had searched every website imaginable for the perfect wedding invitation and do not exaggerate when I say I looked at over a 1000. I went in and sat with Liz and she immediately knew what I needed. When she mentioned the word custom, my eyes saw $$$, but she was able keep it within my budget. She directed me to a local artist, who provided me with custom artwork that Liz then sent to her printer. She also worked with the fine details of the font and spacing, knowing exactly what would make them look perfect! I had the most beautiful invitations that everyone absolutely loved and got to work with wonderfully inviting people! -
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Caitlin Sent on 10/20/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic service
My husband and I ordered our wedding invitations from The Paperbag and I'm so glad we did. We had considered using an online site, but the customer service and wide range of options available at The Paperbag made all the difference. I wasn't really sure what I wanted, but the owner was so great at pulling different styles and helping me narrow down the options. The finished product was beautiful, high quality, and felt really personalized to my husband and myself. Do yourself a favor - instead of giving yourself the headache of trying to order invitations online, go to The Paperbag and let them help you through the process!My husband and I ordered our wedding invitations from The Paperbag and I'm so glad we did. We had considered using an online site, but the customer service and wide range of options available at The Paperbag made all the difference. I wasn't really sure what I wanted, but the owner was so great at pulling different styles and helping me narrow down the options. The finished product was beautiful, high quality, and felt really personalized to my husband and myself. Do yourself a favor - instead of giving yourself the headache of trying to order invitations online, go to The Paperbag and let them help you through the process! -
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Julie Sent on 12/21/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great service & invitations at an affordable price!
Liz at The Paperbag was amazing to work with! She was patient, incredibly helpful, responsive, and accommodating throughout the entire process. Our invitations were exactly what we envisioned at an affordable price! I would recommend The Paperbag to anyone!Liz at The Paperbag was amazing to work with! She was patient, incredibly helpful, responsive, and accommodating throughout the entire process. Our invitations were exactly what we envisioned at an affordable price! I would recommend The Paperbag to anyone! -
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Eric Sent on 01/21/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Liz is wonderful to work with. Helped us pick the perfect invitation which designed, proofed and delivered to us in 10 days. Def exceeded our expectation and came in under budget which was a wonderful surpriseLiz is wonderful to work with. Helped us pick the perfect invitation which designed, proofed and delivered to us in 10 days. Def exceeded our expectation and came in under budget which was a wonderful surprise -
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Beverly Sent on 03/30/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had napkins printed and they came out beautiful. Just as I wanted.I had napkins printed and they came out beautiful. Just as I wanted. -
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Letitia Sent on 11/28/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Liz is wonderful and patient. Helpful with any and all changes we had. Price was good too.
Liz is wonderful and patient. Helpful with any and all changes we had. Price was good too.
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Lisa Sent on 11/28/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely the best price and service anywhere. We gave Liz a budget and she never showed us anything over the budget. She was actually $800 under budget and had so many ideas for our day. Would highly recommend anyone to try The Paperbag no matter what your budget. The service was awesome!!! Much better then using the internet for such an important day!!!!Absolutely the best price and service anywhere. We gave Liz a budget and she never showed us anything over the budget. She was actually $800 under budget and had so many ideas for our day. Would highly recommend anyone to try The Paperbag no matter what your budget. The service was awesome!!! Much better then using the internet for such an important day!!!! -
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Trish Sent on 03/21/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My daughter's wedding was in October of 2016. Liz was amazing at the Paperbag. I never expected all the raves when our guests got their invitations. So many compliments. The best rave I got sounded like this. Beautiful envelope professionally addressed. The ribbon was like a little present just for us. When you open the invitation the bling sets the stage for what is to come at the wedding. Absolute perfection! My daughter saw a similar invitation elsewhere and Liz had it recreated just for her. We couldn't have asked a better experience from Liz and the Paperbag. Thank you again Liz.My daughter's wedding was in October of 2016. Liz was amazing at the Paperbag. I never expected all the raves when our guests got their invitations. So many compliments. The best rave I got sounded like this. Beautiful envelope professionally addressed. The ribbon was like a little present just for us. When you open the invitation the bling sets the stage for what is to come at the wedding. Absolute perfection! My daughter saw a similar invitation elsewhere and Liz had it recreated just for her. We couldn't have asked a better experience from Liz and the Paperbag. Thank you again Liz. -
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Bridget Sent on 11/30/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Liz and Alida were such a big help with our invitations, programs, and place cards. They have a large selection and were very patient with us. Liz promptly returned emails and was quick to alleviate any stress I had; especially when we had to make last minute changes. We will definitely continue to work with them for future events!Liz and Alida were such a big help with our invitations, programs, and place cards. They have a large selection and were very patient with us. Liz promptly returned emails and was quick to alleviate any stress I had; especially when we had to make last minute changes. We will definitely continue to work with them for future events! -
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Marybeth Sent on 11/29/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Liz is wonderful to work with!! She has wonderful ideas and creative suggestions at every step. She understands how important your event is and does not stop until you are happy!!!Liz is wonderful to work with!! She has wonderful ideas and creative suggestions at every step. She understands how important your event is and does not stop until you are happy!!! -
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Bradley Sent on 12/13/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We went in looking for specific Save the Dates, and left with our full wedding invitations chosen as well as our Thank You cards for our shower! There were so many options for invitations that everyone is sure to find something that fits for them! Working with Liz was simply amazing! She was always so accommodating and took such great care of us! We couldn't have been any happier with our invitations and the experience we had with The Paperbag. Definitely our go to place from now on!We went in looking for specific Save the Dates, and left with our full wedding invitations chosen as well as our Thank You cards for our shower! There were so many options for invitations that everyone is sure to find something that fits for them! Working with Liz was simply amazing! She was always so accommodating and took such great care of us! We couldn't have been any happier with our invitations and the experience we had with The Paperbag. Definitely our go to place from now on! -
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Heather Sent on 01/25/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My now husband and I were looking for original invites for our unique wedding. We also did not want to spend an arm and a leg. Working with Liz at the Paperbag was absolutely fantastic. She was flexible with both of our work schedules and did not stop until we had what we wanted. I came to Liz with a wild design idea for our I Do At The Zoo and she helped make the vision in my head a real piece. We were able to create a personalized invite package that created the perfect kick off to our wedding plans.My now husband and I were looking for original invites for our unique wedding. We also did not want to spend an arm and a leg. Working with Liz at the Paperbag was absolutely fantastic. She was flexible with both of our work schedules and did not stop until we had what we wanted. I came to Liz with a wild design idea for our I Do At The Zoo and she helped make the vision in my head a real piece. We were able to create a personalized invite package that created the perfect kick off to our wedding plans. -
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Julie Sent on 04/27/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I can't say enough about the wonderful experience I had working with Liz! I live in Philadelphia, but traveled to Allentown just to order invitations and am so happy that I did. I had a few specific requests (lining my envelopes with a nautical map) and while others had told me it was too difficult (or was going to cost a fortune), The Paperbag said, "Sure, we can do that"! I really enjoyed working with them, and appreciated the knowledge and experience. It's very comforting to know you can say, "I trust your advice" and really mean it! The number of compliments I received on my invitations was just icing on the cake.I can't say enough about the wonderful experience I had working with Liz! I live in Philadelphia, but traveled to Allentown just to order invitations and am so happy that I did. I had a few specific requests (lining my envelopes with a nautical map) and while others had told me it was too difficult (or was going to cost a fortune), The Paperbag said, "Sure, we can do that"! I really enjoyed working with them, and appreciated the knowledge and experience. It's very comforting to know you can say, "I trust your advice" and really mean it! The number of compliments I received on my invitations was just icing on the cake. -
Quality of service
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