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The Palazzo Grande Reviews

The Palazzo Grande View more information

Reviews

4.2 out of 5 rating
4.2 out of 5 rating
19 Reviews
84% recommend it
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Awards

19
  • C
    Callie Sent on 11/11/2019
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    Absolutely beautiful

    We had our wedding at The Palazzo Grande and we are so happy how everything turned out. The food was delicious and we received so many compliments. The Palazzo was very organized and helped us through the wedding process.
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    Kathleen Sent on 07/02/2018
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    The Palazzo was absolutely phenomenal! I cannot recommend it enough and I'm surprised it doesn't have more reviews. My husband and I visited about ten different venues before deciding on the Palazzo. The food was amazing! We decided on family style and ordered the Beef Tenderloin and Chicken Mamma Asunta as our mains and everyone was raving (still months later). I've been to a lot of weddings at various venues and this is by far the best banquet food I've ever had. In fact, it's better than most restaurants. This is a newer hall, I think they celebrated their 9th or 10th year so everything is clean and new. The bathrooms were immaculate. And again, the staff was so great. The floor manager for our room checked in with us throughout the night to see if we needed anything and I can honestly say that the day was perfect. Emails were answered fast and they were able to accommodate some cultural things we wanted to add. We were 100% confident before our wedding day that The Palazzo would make sure everything ran smoothly and we were right. Thank you!
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    Maria Sent on 06/08/2015
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    We had our wedding at The Palazzo Grande last week and could not have been happier! My husband lives closer to the hall, but myself and my guests being from the downriver area, may of my guests had never been there. From the food to the service and everything in between, my guests are still talking about how wonderful everything was. The Palazzo Grande accommodated 375 guests at our wedding and no one had any complaints. I would definitely recommend Palazzo Grande to anyone who needs a venue.
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  • D
    Deanna Sent on 06/11/2014
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    The Palazzo did a great job in ensuring our reception ran smoothly. The service was prompt and professional, the owner was at the reception himself making sure things were moving along and being looked after. All the girls in the office were quick to respond to all the emails and answer any questions I had. They easily accommodated all our guests with food allergies and food restrictions. I still get compliments from guests on how gorgeous the hall was and how great the food was- and I have a picky Italian family so that's saying a lot.
  • User1389699 Sent on 10/20/2013
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    The Palazzo is Amazing!

    The banquet rooms are beautiful, and the staff is so professional and attentive.

    Our contact person was great at answering our questions and responding to emails when I contacted her with a concern. She thought of everything!

    The food is absolutely delicious, all of our guests raved about it all night!
  • Heather
    Heather Sent on 07/28/2013
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    The Palazzo Grande was amazing for hubby and I!! In the weeks leading up to the wedding, I must have called and emailed Lindsay (our event coordinator) 20+ times with questions and just needing verification to calm my anxiety. Whoever we spoke with, they were happy, flexible and very understanding! It turned out beautifully, beyond our expectations. The staff was extremely attentive to our guests, and especially to us and our bridal party. We are still getting compliments on how yummy the food was! There wouldn't be one thing I would change about our experience with the Palazzo Grande!
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    Kristi Sent on 02/17/2012
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    The Palazzo Grande is absolutely beautiful and reasonably priced. The staff is professional and outstanding. I couldn't ask for a better reception venue. Plus the place is so gorgeous you can get away with fewer decorations and save money.
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    Kylie Sent on 02/06/2012
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    Absolutely Stunning venue and even more incredible staff!
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    Krysten Sent on 01/09/2012
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    We had our ceremony and reception at The Palazzo Grande and everything was perfect! Lindsay responded to emails quickly and met with us numerous times so that we felt really comfortable with her and the venue. Our final meeting was incredibly organized and Lindsay made sure to cover everything. The service we received was impeccable! Management made sure that we were having a good time throughout the night and checked with our guests too! I have not stopped receiving compliments on the food. Most people told us it was the best wedding food they had ever had. The champagne was delicious too (and I am picky out my champagne). Management even set aside a plate of food for my cousin who had to work and did not arrive until after dinner had been served. I had a great experience and would highly recommend the Palazzo!
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    Kristen Sent on 10/24/2010
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    We could not have been happier with The Palazzo Grande! My fiance and I had driven by it before we were even engaged and thought we need to check this place out when we were ready...and 4 months later, we were there! :o) And we fell in love with it! We booked our date immediately but still pursued other halls because we just wanted to be certain. Ultimately, they had the best deal for us! We had nothing but compliments on our food choice all night long! All of the food was 100% delicious from the 'rice balls' to our filet and chicken, fantastic! We really could not have been more pleased. Lindsay was always kind and courteous, even with our countless questions we had for her. We loved it!
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    Aong Sent on 12/23/2016
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    I was having such a hard time finding a venue. This venue was the ONLY ones that were willing to work with me and my budget. I gave them a number of what I could afford and they were open and willing to work with me. The food was great. The place was nice and the waiters were friendly and helpful.
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    Michael Sent on 10/18/2009
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    Great food and service. They did not honor a $1000 coupon that was in an ad, but other than that, we had no problems.
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    Kristine Sent on 07/19/2010
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    Wow! is the first exclamation I had when walking into The Palazzo Grande. It is a new facility (Dec08) and one look at the website I was hooked. It has a huge banister staircase, fireplace, chandeliers, and ballrooms. What girl wouldn’t want that? It was the experience of a lifetime. The downside is you will be paying for all this and more. We did have one issue during the whole process. You get one tasting event and for us, no items were from our menu. We eventually went to Da Francesco’s and had a tasting of the few items from our menu we were interested in having for our wedding. The day of wedding food tasted almost the same as when we were in the restaurant. That normally doesn't happen when making for two vs. two hundred. This place is awesome and if you have the finances go with Palazzo Grande you will not be disappointed.
  • User2265174 Sent on 08/11/2015
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    We had a great experience with Palazzo Grande and I would recommend it as a reception venue to any bride. It was very elegant and Lindsay was super easy to work with. They were flexible and quick to respond to emails.

    Negatives:
    There was an indian wedding of 600 people next to us and their music was SO loud. By the time we were sitting down for dinner and the toasts began you could barely hear them because of the noise the other wedding was making. We also received a free champagne toast for all of the bridal party but no one ever poured us the champagne.
  • User888757 Sent on 08/05/2012
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    The Palazzo was a beautiful venue for our wedding. The staff did an excellent job the day of making sure we were completely satisfied. Our bartenders were phenomenal and our guests spoke so highly of the service. The food is also excellent. Best wedding food, hands down!
  • User2112063 Sent on 04/28/2015
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    The positives: food was delicious, the front desk was organized and easily accessible for meetings, elegant and formal venue, and accommodating to some of our wishes.
    Negatives: meal felt rushed for guests and some didn't get to finish their course before their plates were taken away, poor communication between staff members regarding timeline and plan, manager disrespectful towards band members, staff being disrespectful and loud during speeches
  • User1749689 Sent on 08/05/2014
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    JUST BECAREFULL, if you have a reception there. The policy is too give you any left over food. But The GENERAL MANAGER BOBBY steels the food you pay for and takes it home. SO JUST BEWARE NOT ONLY ARE YOU PAYING FOR YOUR PARTY YOUR PAYING FOR HIS!
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    Anthony C. Sent on 08/30/2020
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    Completely disrespectful.

    If you are a veteran or care about veterans stay as far away from this facility as possible. During covid-19 Palazzo set up tents in their parking lot and ignored State guidelines. During several of their events Veterans were being prepared to be laid to rest with their families two buildings away at a funeral home. They played their music so loud that it shook the memorial pictures of the deceased. When asked if they could turn down the music the owner personally said that he would not. In fact the music was turned up just in time for the pastors or Priests of these Veterans to say prayers with the families. Palazzo does not care about who they hurt they only care about money. They do not care about you and they definitely do not care about this country's veterans. On at least two occasions they were asked to turn down the music only a little bit for only a short time (30 minutes) so that prayers could be said. Instead they turned up the music in defiance of these poor families that lost their loved Veteran. When management of the funeral home was notified they apologized, and informed the families that this has been an ongoing issue for families of veterans for quite some time, affecting countless morning families. This facility is a disgrace to our community and this country. Palazzo Banquet Hall has been so disrespectful that they even even lost their liquor license due to these disrespectful actions, yet still continue to illegally serve liquor, andoperate with complete disregard to State guidelines. Turning up the music to intentionally disrespect our veterans and their grieving families. There is Video available for all to see for yourselves if you wish, just ask. acaruso1977@yahoo.com
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    Scott Sent on 07/31/2010
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    Is Palazzo Grande a Beautiful Hall? YES!!!! But the lack of professionalism and disrespect from their staff makes my fiance and I not want to have a wedding even if it were free.

    Here's our story:

    So my fiancé and I decided to check out the Palazzo- which we've heard rave reviews about. After checking out a few vendors we were very excited to go to Palazzo in hopes to have our dream wedding.

    I made an appointment stating the date of our wedding (Sunday) and the amount of people that we would be having to make sure that it would work..... They told us the date was open and we should come in to speak with them. We got our appointment and thought everything would go smooth from there.

    Palazzo could not have disrespected us more. When we stepped into the door they asked us how many people.... we told them around 200-250 and it ended there. They told us they only accommodate "big Weddings" for the ethnic people on Sundays because they make more money that way. After that our tour guide Julie could not have had a bigger issue than showing us the rest of the place. Attitude after attitude they made us feel like a $20,000 wedding was garbage.

    As we were about to leave the manager came in and told us- sorry for the bad news that they only have "Big" weddings for Sundays. He tried to tell us to switch our day....which we felt highly insulted on.

    Isn't a wedding supposed to be a dream come true?

    Palazzo was our nightmare.
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