The Osthoff Resort Reviews

12 | Elkhart Lake, WI
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12 Reviews for The Osthoff Resort

Recommended by 97% of couples

4.9 out of 5.0
  • Quality of service 4.9
  • Professionalism 5.0
  • Flexibility 4.8
  • Value 4.5
  • Average response time 5.0

Awards

12
Order by:
  • K

    Katie Thompson · Married on 01/26/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Would happily choose them again, Jason was a god send

    The Osthoff did and excellent job. I can honestly say that I don’t think a single thing went wrong. Jason was our banquet coordinator and he was excellent. Very responsive and helped me plan things to the very last detail. I would easily choose them again. They also provided a winter discount which was phenomenal. By booking them I was able to book my caterer and florist all in one, which made things very easy.

    Sent on 02/09/2019
  • D

    Doreen · Married on 08/26/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    It was a wonderful experience working with Lori Urban and the rest of the staff at The Osthoff in planning for my son's wedding. The wedding was beautiful. Lori honored every request that my son and daughter-in-law asked for. The ballroom was gorgeous and the food was delicious. Lori was there throughout the ceremony and evening making sure every detail was taken care of. We also hosted a brunch the following morning. The tables were set beautifully and the guests raved about the food. I would recommend Lori and The Osthoff for a wedding or special occasion. Thank you! Doreen

    Sent on 08/31/2017
  • A

    Abby · Married on 04/29/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The Osthoff was recommended to me by a friend for my wedding. I couldn't have been more pleased to have made this choice to have our wedding here. Lori Urban was our wedding coordinator and she was amazing! She kept everything on schedule, made sure everything was in place, and was enthusiastic about everything we planned. The venue itself is stunning, and our wedding was in the Palm Garden Ballroom. It was absolutely beautiful and I wouldn't have changed a thing!

    Sent on 05/11/2017
  • J

    Jessica · Married on 02/07/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The Osthoff was amazing! I worked with the same person throughout the entire planning process, and they always responded very quickly. They answered all of my questions, and made changes as necessary to make everything flow smoothly. Their customer service was top notch, and they were always extremely kind. It's not the least expensive venue, but it's well worth the cost. The food service was quick, and the accommodations luxurious.

    Sent on 02/09/2015
  • A

    Amy · Married on 09/20/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My husband and I were married in an outdoor ceremony at the Osthoff last September. We picked the Osthoff after visiting their location one time. It is a beautiful spot. We worked with Ellie as our coordinator and she is the best. Fantastic with communication and listening to all my crazy ideas and letting me know what was possible and what was not. We were scheduled for an outdoor ceremony and it rained all morning. I was a little nervous about having to move it indoors but Ellie said we were all good. We had a back up ready but ended up having the sun come out and we were able to proceed as planned. Our day was perfect, the staff was friendly and accommodating and we had the best experience. They kept us updated through out the night on our alcohol consumption and allowed us to make additional purchases as needed.
    The rooms are all very beautiful. Overall, fantastic experience with the team at the Osthoff. Hubs and I are excited to spend anniversaries there for years to come.

    Sent on 04/14/2015
  • A

    Andrea · Married on 08/24/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The Osthoff is a beautiful setting for a wedding. All of our out of town guests raved that it was the "best wedding destination ever." They never expected this caliber of resort in Wisconsin. We got married outside at the gazebo near the lake with 125 guests - it couldn't have been more beautiful. Our reception was in the Elkhart Lake Ballroom, which is right off an outdoor patio - making it an excellent place for a cocktail hour + reception. They also have larger ballrooms in another section of the resort if you have 200+ guests. Even though another wedding was booked at the resort on our same day, I never ran into them (because of the distance away from our ballroom). The food was great and they were willing to make off menu items (we wanted coneys from Michigan as our late night snack). Their onsite wedding coordinator was a pleasure to work with. She was prompt in response to all emails.

    The accommodations were excellent - we rented a lakeview 3 bedroom suite for the bridesmaids and a 2 bedroom suite for the groomsmen. They gave us a discount off our wedding block of rooms, and continued adding as many rooms as needed.

    A little over an hour from Milwaukee, once you get to the Osthoff you never need to leave. The resort has multiple restaurants and on-site activities (watersports, etc) and its within walking distance to town (where you can find additional restaurants, antique shops, and a wine store). Nearby are 2 additional resorts (Siebkens and Victorian Village) with additional restaurants and accommodations. We also love the Jay Lee Inn Bed & Breakfast next door, which provides a homey experience with a yummy breakfast!

    Although it's not publicized, there's a 4 mile walking path around the entire lake. 30 of my guests decided to walk it the morning of the wedding, which made for a great group activity.

    http://www.stylemepretty.com/wisconsin-weddings/elkhart-lake/2013/12/10/elkhart-lake-wisconsin-wedding/

    Sent on 12/30/2013
  • B

    Brian · Married on 08/26/2017

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.5
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    This place is simply amazing. We had Lori Urban as our planning/ coordinator. We were engaged in April and married in August, a very small time frame, and Lori and The Osthoff were extremely accommodating! Lori was receptive to our changes, was there the day of the wedding helping out, and was always quick to respond to emails and phone calls. Everything went perfectly and according to plan, it could not have worked better. Lori and The Osthoff went above and beyond and listened to our every need and want and made it all happen flawlessly. I would highly recommend this venue, it is absolutely beautiful and the staff are great.

    Sent on 08/30/2017
  • D

    Dawn · Married on 08/02/2014

    4.8
    • Quality of service:
      4.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Jason was incredible to work with. He had so much patience dealing with my mother and I, and are tons of questions and emails back and forth. He was always super friendly and helpful with his advice and suggestions. He was flexible with our schedules, having to drive up from Chicago and always eager to meet with us. I am in the entertainment industry and work with a lot of vendors. He was a pleasure to work with!

    Victoria handled our flowers and decor and we could not have been happier. She was super flexible with our schedules and tons of emails back and forth. She took my vague vision and helped me figure out exactly what I wanted with so much patience. I wasn't exactly sure what I'd walk into that day as I had not seen an exact mock-up and I was just blown away. The room was stunning. My bouquet was gorgeous. She truly took my small vision and ran with it. It was amazing.

    Sent on 02/11/2015
  • User1409257 · 2+ years ago

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Beautiful venue! We had a great wedding at the Osthoff. Not the most inexpensive of options but still reasonable. The food was excellent, the staff was helpful and friendly, and the resort had lots to offer all of our guests.

    Sent on 08/31/2012
  • E

    Erica · Married on 05/21/2011

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The Osthoff was the perfect venue for our wedding. The staff was exceptional, the food was great and the accommodations were excellent. All of our guests raved about the resort and the staff. I would highly recommend this venue for anyone who has a lot of out of town guests. All our family and friends lived out of state, so we wanted a venue where they could park and not worry about driving again. The Osthoff was the perfect place!

    Sent on 05/31/2011

    The Osthoff Resort's reply:

    Hi Erica,
    Thank you for the wonderful comments. You were fantastic to work with as well. We made an excellent team. I wish you all of the best and look forward to seeing you in the near future!
  • User5524102 · 2+ years ago

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      4.5
    • Professionalism:
      5.0

    The entire process with The Osthoff was painless. Jason did a great job letting us know all of options and how much everything would be upfront. The grounds are extremely well maintained, the dinners were excellent (even for making 200+ of them), the ballroom was immaculate, and everyone we dealt with were classy and professional. We were lucky to have our reception here and look forward to coming back for anniversaries. Having to have everything out by midnight so the florist had to come back late at night and pickup was a minor flaw. We wished we could have just left our things in their storage closet until morning to make it easier for the florist.

    Sent on 10/14/2015
  • J

    jessica · Married on 02/04/2012

    4.2
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      3.0
    • Flexibility:
      3.0
    • Professionalism:
      5.0

    Awesome venue....the planners were very helpful and dealt with all the details, great off season deals

    Not flexible on the menu unless you want to pay additional charges
    Hotel is updating, unfortunately they blocked off all their outdated rooms for the wedding guests

    Sent on 02/21/2012