The Mountain Room at Mount Southington Reviews
The Mountain Room at Mount Southington
Plantsville, CTReviews
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Quality of service 5 out of 5 rating5.0
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Average response time 4.9 out of 5 rating4.9
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.9 out of 5 rating4.9
Awards
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Melissa Sent on 12/10/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best venue!
We had our wedding in the Mountain Room in October, and it truly couldn’t have been better. From the minute we walked in we felt right at home and that feeling stuck with us throughout the entire process. Wedding planning can be stressful but from the very beginning, Andrea and Melissa made everything fun, easy, and seamless. The venue is stunning, the on-site bridal suite is spacious and convenient, and the entire staff was incredible. Our day was absolutely perfect. If you’re looking for a wedding venue, this is your sign to check out The Mountain Room!!-
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+2 photos
The Mountain Room at Mount Southington's reply:
Melissa,
Thank you for entrusting us with your wedding day. We are so glad everything was perfect. We enjoyed working with the two of you; in fact it felt more like fun than work!
Congratulations once again. May the two of you live happily ever after!
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Quality of service
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Katherine Sent on 12/08/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Charming wedding venue!
We recently attended a wedding at the Mountain Room at Mount Southington and it was absolutely wonderful! The wedding ceremony took place outside with the beautiful ski slope in the background. The cocktail hour was on the patio which was very nice with plenty of room to move around along with tables to sit and socialize. The Mountain Room was rustic, charming, snd very spacious with a nice size dance floor. The event staff was very professional and accommodating. It was a fun day at a beautiful wedding venue!The Mountain Room at Mount Southington's reply:
Thank you for your kind words, Katherine. We are so happy you enjoyed The Mountain Room and had a fun day! Wishing the happy couple many years of happiness and laughter!
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Quality of service
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Andrea Sent on 12/06/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Venue!
The perfect venue! My daughter had her wedding there in October and they said they had the most amazing time, I did too! . We are still getting compliments from the attending guests as well. Thank you for making their day so special!The Mountain Room at Mount Southington's reply:
We love to hear that your daughter and son-in-law had an amazing wedding day! It truly puts a huge smile on our faces.
May their lives together bring happiness and laughter for years to come!
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Quality of service
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Rusell Sent on 09/29/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Mountain Room
The Mountain Room venue and staff is fantastic. We had a wonderful event and the planning staff is the best. Made the entire planning process a breeze. I totally reccomend this venue. Also, we would highly reccomend adding the chair lift ride to the top of the mountain for pictures. Absolutley a blast. 10/10.The Mountain Room at Mount Southington's reply:
Thank you for your beautiful review and the picture representing your name. We loved working with you both. You made it easy for us in the planning process and our staff had a great time on your wedding day.
We wish you lifelong happiness and laughter!
Andrea -
Quality of service
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Raye Sent on 06/07/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Simply Magical
My son and husband were sold IMMEDIATELY. I was slightly concerned because the venue, while beautiful, appeared more rustic and I am all about glam but honeyyyyyyy… I’m so glad I listened (for once in my life)! Andrea was the best! She is 100% professional, yet we still felt like old friends. Shes an awesome human and made every effort to make our day perfect. The venue was the best! Our decorator pulled it off and transformed the Mountain Room into Paris! We had our own food and DJ but they were also the best! The day was everything I dreamed it would be and more. I’m planning on having more events there. You should too!The Mountain Room at Mount Southington's reply:
We had a great time working with you to bring your beautiful vision to life! You were always so pleasant! Thank you for all your kind words. You need to stop in and say hello on occasion, and I cannot wait to see pictures!
Congratulations once again! -
Quality of service
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Darrell Sent on 05/28/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great venue and great experience by all
surprise party held at Mount Southington and was a great great venue for the event. Brittany (bar tender) was amazing and working with the front office they had made it simple and easy. Having the games and outside available made it that much more enjoyable.The Mountain Room at Mount Southington's reply:
Thank you for your kind words. We are pleased to hear that you had a memorable surprise birthday party. We strive to make planning easy and guests comfortable! Happy birthday once again. -
Quality of service
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Desiree Sent on 05/20/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My Cousin’s wedding
The venue was exceptional for my cousin’s wedding this past Sunday. Professional staff, great staff, and a warm,,accommodating atmosphere made the event seamless. Every detail was handled with care, ensuring an stress-free celebration. I highly recommend for any special occasion and if you can utilize the ski lift as the entrance to your wedding!!!The Mountain Room at Mount Southington's reply:
I am so happy your had a wonderful time at your cousin's wedding. Everyone we met was so nice to work with and we had a great time as well!
Congratulations to your beautiful cousin and her husband. -
Quality of service
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Michael Sent on 11/08/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
An incredibly lovely venue!
Everything was beautiful, from the arbor backed by scenic views to the classy rustic vibe of the reception hall. We first met with Melissa, who was friendly, welcoming and full of good advice. The coordinator, Andrea, is so easy to work with. She communicated well, made many helpful suggestions and was accommodating to our needs. The staff was wonderful. Brittany, the bar manager, is awesome! She was able to fulfill all of our special requests, which made the open bar and champagne toast absolutely worth it. Between her and the bartender Kaitlin, we were very pleased. Chris, along with the grounds crew were all polite, helpful and there when we needed them. I highly recommend utilizing the chairlift, it was such a special touch to our already unique day! Thank you, everyone at the Mountain Room. You helped us have the most perfect, talked about and feel good wedding of a lifetime!!!-
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+4 photos
The Mountain Room at Mount Southington's reply:
Thank you both for entrusting us with your wedding day! You made our jobs easy and it was such a pleasure working with you. Thank you for the kind works. We are happy that you enjoyed your special day, including the chairlift ride. You are right, it definitely adds an extra touch.
Congratulations to a very special couple! -
Quality of service
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Ash Sent on 07/07/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely have your wedding here!
I really couldn't have asked for a better venue than The Mountain Room. I had one of those weddings where all the well-made plans sort of fell apart at the last minute. Thanks, in big part, to the Mountain Room, that literally didn't matter, it was still one of the most best days of my life. We had an enormous thunderstorm, issues with my flowers, a strange situation with my photographer plans, an argumentative DJ, and they handled every moment with poise and professionalism so that I could focus on enjoying the day. Leading up to the event, they were extremely communicative, and answered all of my questions quickly and effectively. They were great guides for someone throwing an event on this scale for the first time, their pricing was extremely reasonable, and above all, my husband and I felt truly, actually cared about. I spoke frequently with Andrea, Brittany, and Melissa. If you have the option to hire Melissa for day-of coordination, don't even hesitate, just do it. She goes so above and beyond, keeps you on task, and takes care of a million things you don't even have on your radar. I will remember the kindness of this staff for the rest of my life. They took the rain and made rainbows. Thank you so much, Mountain Room.The Mountain Room at Mount Southington's reply:
We are so happy to hear that you loved our venue and staff. Thank you for all of your kind words and for entrusting us with your beautiful wedding day. We loved working with you and your husband. May your future be filled with happiness and laughter! -
Quality of service
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Gabrielle Sent on 10/26/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stunning space with top notch staff
Andrea is phenomenal. I cannot say enough about this venue and the staff that work here. We were initially drawn to it because of the stunning space, reasonable prices, and ability to bring in all our own food, decor, and dessert. The staff ended up going above and beyond our expectations. I had SO many questions for Andrea leading up to the day and her timeliness in responding to every single one of them via email was truly impressive. Each and every one of the staff members are just genuinely kind people, from the ski lift attendants to the bartenders (Brittany and McKayla) to the gentlemen setting up the space the morning of. Everyone was so accommodating and made our day that much more special.
We ended up utilizing the ski lift for our grand entrance into the reception. It was an absolute blast and our guests were raving about how unique and fun of an idea it was. We were even able to enjoy some snacks and champagne on top of the mountain that the staff had gotten ready for us earlier. Everything was beautiful and the day went off without a hitch thanks to the care and commitment of everyone at Mount Southington.
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+3 photos
The Mountain Room at Mount Southington's reply:
We loved working with you both. Your day was so much fun, and you made it easy for us. Thank you for entrusting us with your beautiful day. May the years ahead be filled with happiness and laughter! Congratulations! -
Quality of service
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Emily Sent on 08/21/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Venue!
Loved this venue! Staff was very friendly and accommodating. Easy to work with and beautiful place.The Mountain Room at Mount Southington's reply:
Thank you so very much for your review. We enjoyed working with you both and we had a great time at your wedding. Thank you for choosing The Mountain Room! -
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Andrea Sent on 07/03/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Didn’t have a wedding, but close enough!
So my fiance and I started looking at places to have our wedding and met with Andrea at the mountain room. We loved the space and the things the place offered. Unfortunately, tragedy struck my life and I lost my father. After all the upheaval, we decided to go a different direction for our wedding. That being said, the mountain room was always in the back of my head. A few months later we started planning our Jack and Jill shower and it came to me! The mountain room! I quickly reached out to Andrea apologizing for not having been in touch and the reason why, and asked for pricing. Just as I remembered she was sweet and informative of the space and its offerings. So we booked it! What an absolutely amazing choice and what a party we had. Everyone LOVED the space. We purchased two signature drinks for the attendees and the bartenders rocked it out! We did a Vegas theme and had a blackjack dealer brought in as well as a dj and there were STILL plenty of places to congregate and spend time with one another. We ever had cornhole and Kanjam outside. What an amazing day. I would recommend Andrea and the staff at mountain room any day of the week. If the space speaks to you, book it. You won’t be sorry.-
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+7 photos
The Mountain Room at Mount Southington's reply:
We are so glad that you reached back out and had a great time at your Jack and Jill shower. Our staff enjoyed being there with both of you and your wonderful guests, both the day of and leading up to the fun party.
Thank you for choosing The Mountain Room.
Congratulations and have a wonderful wedding day! -
Quality of service
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Allison Sent on 04/26/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Professional and great communication
The mountain room hosted a scholarship organization dinner for us in April of 2023. When I first contacted Andrea, she quickly got back to me with pricing, what is available and answered all the little detail questions I had within a timely manner. After seeing the venue, I booked right away and could not wait for the event. Leading up to it, I was able to ask questions and be well prepared for the night of. That night was then great. Between the bartenders and then the staff that helped set up tables right as the event was starting (due to an overflow), they exceeded expectations. Would definitely recommend working with this group for your event!!The Mountain Room at Mount Southington's reply:
Thank you for entrusting us with your scholarship dinner. It was such a pleasure working with you, both before and during the event.
We are excited to work with you again next year! -
Quality of service
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Ellen Sent on 11/10/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This venue has a perfect pricing, place and staff.
Andrea, the coordinator, she was amazing with us. She gave us a tour and she was very flexible, helpful and kind. The place is so clean and organized. They offer a guide with the sizes of the tables, measurements of the space and etc.. it makes everything easier. The outdoor part is so beautiful and the inside is rustic and comfortable. Perfect for a intimate wedding.The Mountain Room at Mount Southington's reply:
Thank you so much for your kind words Ellen. It was so nice meeting with you and hearing all about your wedding plans. Wishing you years of happiness and laughter together! -
Quality of service
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Courtney Sent on 09/26/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Location!
We had a wonderful experience having our wedding at Mount Southington. The space is really nice and rustic, all of the staff are amazing to work with. We were able to set everything up the night before. We used the chairlifts as our grand entrance to the ceremony, which was so much fun! The bridal suite was a nice addition so we could get ready at the venue. We were able to have the food truck pull right onto the grass off the patio. I highly recommend this venue for anyone looking for a customizable rustic ski lodge setting.The Mountain Room at Mount Southington's reply:
Thank you for choosing The Mountain Room for your beautiful wedding. We had such a great time with everyone and are so happy that you had a wonderful experience! -
Quality of service
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Melissa Sent on 08/15/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Experience
The Mountain Room is a beautiful facility dedicated to making your day special. They have a renovated bridal suite that is perfect for getting ready and hanging out with your wedding party before and after the ceremony. We worked with Andrea Shuster who was always available for questions and made sure that things worked out the way we wanted! They set up the tables and chairs for you but we handling all the rest of the decorating and breaking down. We are extremely fortunate to have tons of friends and family that were willing to help with that part so be aware that you may need a helping hand with setting up and breaking down! Prices were fair and comparable to other wedding venues. Honestly, our wedding was perfect in part thanks to this venue!!The Mountain Room at Mount Southington's reply:
Thank you for the nice review Melissa. It was wonderful working with you. We truly enjoyed being a part of your special day. Congratulations and warm wishes for a fun-filled happily ever after! -
Quality of service
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Irene Sent on 06/08/20254.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Wonderful venue!!
This venue is highly recommended! The coordinator is very professional, kind,
And responsive. Rules are very simple and reasonable, and special requests from the celebrating party will be met with effort and consideration! Value is amazing, scenery and ballroom makes for a beautiful scenic place to celebrate.The Mountain Room at Mount Southington's reply:
Thank you for your kind words. It was a pleasure working with you to make your beautiful day one that you'll always remember!
Congratulations! -
Quality of service
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Hayle Sent on 09/25/20234.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Friendly, Stressless
Working with Andrea and her team was the easiest part of my wedding process. They really care about making sure your day run smooths, answering all questions and making sure they get everything just how you want. One of the few venues who truly lets you decorate to create theme if that is important to you.The Mountain Room at Mount Southington's reply:
You both made our jobs easy! Thank you for your kind words and for entrusting us with your beautiful wedding! Congratulations and may your 'forever' be filled with happiness and laughter! -
Quality of service
Are you interested?
Are you interested?