Featured

Olivia Sent on 10/26/2020

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Amazing experience, great staff!

Kathryn was my consultant and she was just wonderful! My first appointment I went alone so I could get a better sense of what I wanted before my family/friends traveled down and Kathryn was super helpful at picking things out that matched all the different styles on my pinterest board. For my second appointment, I had narrowed down the style and designer I liked and she helped pull different dresses based off my feedback. I was down to a couple dresses that I was between, but not 100% sure about yet and at the very end she had me wait for a dress that had been in another bride's dressing room that she thought was a perfect mix of my final picks. It ended up being absolutely perfect! I never would have found that dress if she hadn't taken my feedback and had known about the inventory! She also picked out the perfect veil that looked like it was made for the dress! I never would have thought to wear a veil until she brought it out and it ended up being amazing! Overall the experience was great and I never felt pressured to buy anything or rush, Kathryn encouraged me to take my time and try on as many dresses I needed to no matter how many appointments I needed. It's a very personalized, friendly experience and I love the boutique atmosphere. I highly recommend the Lily Rose to any future brides, they make dress shopping so wonderful!

Ashley Sent on 08/09/2021

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Found my dream dress!

I was super stressed going into wedding dress shopping, but as soon as I arrived at Lily Rose, the staff was so kind and helped me feel better. I found my dream dress after trying on only a few dresses. Alissa was so helpful and made my experience so pleasant! Highly recommend looking for your wedding dress at Lily Rose!

Ranen Sent on 04/22/2021

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Yes to the Dress!

Lily Rose Bridal is a fantastic choice for a wedding dress boutique. They have a great selection of dresses and have excellent customer service. They went above and beyond to make wedding dress shopping fun and stress free.

Taylor Sent on 10/22/2020

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Beautiful Dresses and Great Service!

We ordered Bridesmaid dresses from The Lily Rose Bridal and it was such a wonderful experience! They had the dress in a different color for me to try on for my girls and helped me with ordering it in each of their sizes in the color I wanted. They were so helpful and kept me informed of all the details and when the dresses arrived, when the girls picked them up, etc. They have a very large selection of Wedding Dresses and Bridesmaid Dresses and I was so glad we were able to get our bridesmaid dresses there! Absolutely beautiful with amazing customer service! Highly recommend them for all brides!

Maria Sent on 03/14/2020

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The perfect personalized experience to find your dress!

The perfect place to find the dress for You!
After going to a couple or large wedding dress stores, I was able to book a last minute appointment at Lily Rose. Bonnie was my consultant and super super helpful in helping me find my dress. I never felt pressured to purchase or rushed to get me and my party out of there. The staff as a whole were very professional and clearly enjoy their work. My mother and my mother in law accompanied me and wanted me to try on all sorts of styles. We arrived early to our appointment and were allowed to browse and look at the dresses. Afterwards Bonnie pulled the ones I wanted to try on, the dressing room was very spacious and had a large mirror that allowed me to get the first look of how the dress fit. I am so glad I called to booked an appointment. My mother and bridesmaids were also able to look at styles and try items on. I felt cared for and genuinely pampered! I whole heartily recommend to all brides who want a centered and wholesome experience!

Emily Sent on 02/29/2020

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Amazing experience!!!

I stumbled upon this store while I was trying to find a certain designer. I didn’t have an appointment and they didn’t have the dress that I came for, but the employees worked me in and were just so amazing the entire time. They took such great care of me and made sure that I had everything I needed and that I loved everything about my dress! Highly, highly, HIGHLY recommend!!

Meghan Sent on 10/10/2019

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Found my Dream Dress

Lily Rose Bridal was a great bridal boutique and made my wedding dress shopping experience perfect. Everyone there was so friendly and really listened to my wants and desires. I found my dream Hayley Paige dress and said yes at Lily Rose.

Amanda Sent on 08/29/2019

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Beautiful Wedding Gowns

After looking at several other bridal boutiques, I finally found my dream dress at The Lily Rose! They had so many beautiful dresses to choose from, but I knew as soon as a tried on my dress that it was the one! It was everything that I dreamed of in a dress!
The girls there were incredibly helpful. They let me, my mom, and my matron of honor look around the store and pick out dresses that we liked. I picked out one dress that I really liked and the sales associate got an idea of my style and guided me in the right direction. I am a very small person so she helped clip the dresses to make it fit more appropriately, giving me a much better idea of how a dress my size would look. I ended up buying the first dress that I tried on. The sales associated measured me, and for the first time in my life, the dress fit so perfectly that it did not require any alterations! I was honestly expecting to spend several hundred on alterations, so I was very happy that it fit! All that needed to be added was a bustle.
I felt so beautiful in my wedding dress on our wedding day. I also received SO many complements on the dress!
For a wonderful variety of wedding dresses, I would highly recommend trying The Lily Rose!

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Monica Sent on 08/06/2019

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Best experience...Kathryn is great!!

I had a specific dress in mind and called all the bridal salons in Charlotte area that carriers that designer (dress was a few seasons old and not in salons). The Lily Rose is the only salon that said we don’t have that dress, but we have many others that you could possibly love and if you still want to try that particular dress we’ll order a loaner. I was blown away by that customer service. The dress I picked was the first one I spotted on the rack and first one I wanted to try on. I went ahead and tried on more to confirm. Kathryn was so patient, never pushing me for a decision. After I said yes to the dress, she selected the most perfect veil, sash and hair piece. My bridal look was so me, she absolutely nailed in. Months later when my dress came in, she remembered it was mine and they knew me when I came back to pick it up. I think a bridal gown is one of the biggest wedding decisions and can be potentially difficult but they made it so enjoyable and easy (it was the only salon I visited!). I would recommend the Lily Rose to any bride and a few of my friends have already said that’s where they’ll go when it’s time to pick out their dress.

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Sarah Sent on 07/24/2019

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Excellent experience

The staff at Lily Rose was amazing. They made the process of finding a wedding dress so much fun and helped me to pick out the perfect dress. They were also great when it came to selecting a mother of the bride dress, making my mom feel more comfortable than she did anywhere else. What a great bridal salon!

Brittany Sent on 04/06/2019

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Fantastic bridal salon!

I had a great experience while picking my wedding dress at The Lily Rose. I worked with Kathryn, who was super sweet and helpful (and patient!). I didn't have a great idea of what I wanted, but she did a great job of helping me pick out a variety of dresses within my budget without being pushy or overbearing. They were super professional, and everything went smoothly with ordering / receiving my dress. They have a ton of dresses to choose from! I LOVED the dress that I picked out and got so many compliments on it. I'd highly recommend them to any bride-to-be!

Taylor Sent on 12/22/2018

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Go here first!

The Lily Rose was the second store I went to. It was a little smaller than the first store, but I liked MANY, MANY more gowns here. I also cancelled my other appointments after going to The Lily Rose. Bonnie was my consultant and she was AWESOME. The experience was just relaxed enough, but still structured enough to make sure I found my perfect dress. After my appointment, I was torn between 2 dresses, and called Bonnie that night. She promptly returned my call and managed to get me in the next day. She knows the inventory like the back of her hand, and was able to answer any and all questions and make great recommendations on accessories. Don’t waste time anywhere else, go here first!

Susan Sent on 07/09/2018

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Bonnie was the best bridal consultant we could ask for. She made every effort to provide a worry free and enjoyable experience for my daughter, her bridesmaids and mother of the bride. We traveled several times from SC to NC, about 2 hours each way, because we trusted Bonnie and The Lily Rose team to make our choices easy and shopping fun. They have a beautiful store with first class employees who offer to go out of their way to meet the needs of their customers. We highly recommend The Lily Rose and sweet Bonnie who worked so hard for our bride and bridal party. Thank you Ladies :)

Glenda Sent on 07/03/2018

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I am so happy that I ended up getting my dress from The Lily Rose! After going to J Major's in Dilworth (good experience!), New York Bride (not great), and Anjolique (terrible experience!), I went to The Lily Rose. The service I received was more than I ever could have asked for. I purchased the Princia gown from Pronovias, along with the extended vail, in Spanish lace. Alterations were timed great; and the seamstress, Sharon Wallace, was wonderful to work with. All in all, this is a fantastic boutique, with wonderful consultants, at a fantastic value!

Haven Sent on 06/15/2018

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Lily Rose was incredible from the very start. This was the first boutique I went to and my dress was the second one I tried on! I still wanted to go around to other boutiques and try on just to be sure. When we did this, we realized how amazing Lily Rose was in all areas. From the customer service Marissa (who has now since moved) provided and the atmosphere on top of the amazing selection of dresses - I was definitely sold. I ordered my dress in May of 2017 and It arrived in early November which was faster than expected.

The ONLY thing I would recommend to others is to not use their in store seamstress. She did a great job on my dress so I didn't let that affect my overall score rating for Lily Rose but she is not personable at all. In fact she made every fitting stressful and miserable for me. The Lily Rose staff even forewarned me of her flat personality ahead of time so I didn't take it personal but it definitely wasn't pleasant for my wedding dress fittings which still are big milestones and should be fun! She was also very expensive, so now that it's said and done I do wish I would have gotten that work done somewhere else.

But The Lily Rose Staff are amazing, responsive, and provide all around superb customer service. I LOVE my dress and am so happy with my experience with them.

Stevie Sent on 04/02/2018

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I had the best bridal experience at The Lily Rose a few days ago. I think the lady helping me was Kathryn and she was so sweet and very helpful. She made me very comfortable. And the entire staff there is just so nice and welcoming. The boutique itself is very cute and has a ton of beautiful dresses. I HIGHLY recommend The Lily Rose.

Kristi Sent on 03/02/2018

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Why are you still reading this review? What you SHOULD be doing is driving to Lily Rose (and not reading this while driving!) I found Lily Rose after I had already found my dream dress, but I was blown away by their beautiful store, WONDERFUL personalities (seriously - some of the sweetest, most supportive, and bubbly women EVER!), and all of the options their store held. I ended up having each of my bridesmaids (6 total - 4 from out of town) travel to this store to have their "Say yes to the dress" moment (1/1) picking out their dresses. They are so important to me, so I wanted them to have the BEST experience ever picking out their bridesmaid dresses, and Lily Rose Bridal provided that EVERY time. They have a separate room for bridesmaid dresses and mother of the bride dresses, and it was always so much fun working with the consultant helping us (We worked with Merissa mostly, but had the wonderful opportunity to also interact some with Jennifer, Bonnie, & Julie), and it was actually very bittersweet at the final appointment to know my saturday afternoons at Lily Rose were coming to a close! Every single appointment, no matter how busy they were, we were taken care of. Merissa also was really great at listening to what the girls liked about each dresses, and would suggest dresses... and I've got to say a lot of the girls ended up falling in love with the one Merissa pulled! The women at this store are so gifted at what they do - had my fiance allowed I would have been purchasing a second wedding gown from them, because they had such a huge selection of beautiful wedding gowns for all body shapes, sizes, and styles, and always provided such exceptional service. So if you're looking for an exceptional experience finding your dream wedding gown, flattering bridesmaid dresses for your best girls, or an elegant dress for your doting mother for the big day - - get in the car and drive to Lily Rose!

Ashley Sent on 12/31/2017

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This place is amazing! I booked an appointment because several friends recommended them. It's the perfect size shop where you have plenty of options but aren't ridiculously overwhelmed. The staff truly make the experience though. It's very low key with no pressure but they make you
feel so comfortable that it makes you want to commit! The zipper was broken on the dress I liked and they gave me a MASSIVE discount which solidified my love for the dress and the store!!! You gotta check them out!!!

Sarah Sent on 10/31/2017

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So I honestly came to The Lily Rose with the mindset that I was not going to find the dress of my dress because I was “too picky” and “too complicated” I actually had an appointment to meet with a custom dress maker the weekend after. However, to my and my entourages’ surprise, I FOUND MY DRESS! It was completely opposite than what I came in looking for. I literally looked at my consultant Bonnie and said “this is wrong, this wasn’t supposed to happen”. But it was fabulous. She made my experience amazing. I don’t want to put any other boutiques down, but the very first one I went to was so impersonal and I left there feeling hideous, like a burden, and angry. The Lily Rose provides you with a luxury experience in a relaxed environment. I would totally recommend to anyone. So crazy that the very last dress I tried on of my appointment was the one that was meant for me. Don’t give up ladies! The Lily Rose has got you covered :)

Cori Sent on 09/29/2017

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I can't express how satisfied I was, still am, with The Lily Rose! I walked in with my matron of honor having no idea they were by appointment and they took us in and hosted us without question. Came across this one dress that was all over my Pinterest and fell in love. We scheduled a follow up appointment with all my bridesmaids and my mom, where we tried on several dresses and Bonnie, my AMAZING sales associate suggested this one, that covered my back more but was almost identical in style to my top favorite, turned out to be THE dress. I got amazing pricing and my bridesmaids found a dress they all fell in love with too. Couldn't have asked for a better experience, I will definitely be back for the mother of the bride dress and more!

K Sent on 08/24/2017

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I purchased both my mother of bride and mother of groom dresses from here. I was more than pleased with every aspect of the experience each time!

Amber Sent on 08/20/2017

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I really enjoyed shopping for my dress at The Lily Rose - they respected my budget and even gave me a discount to help me stay within my budget. They were very helpful and listened to my ideas/preferences while offering suggestions and choosing options. Very friendly, welcoming, and easy to work with.

Sarah Sent on 07/22/2017

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My experience at The Lily Rose a few weeks back was amazing! From the moment my mom, sister and I walked in, I felt this would be the place that I'd find my dress. I had been to three other bridal shops near Raleigh (where I live), and found a few gowns where the price was either too high or the sales women were too pushy.

I really appreciated how laid back and understanding the manager Bonnie was to my situation, (engaged in April, with the wedding in October). She was focused on making sure my dress matched my unique sense of style. I ended up going with the second dress I tried on, that my sister liked. She also found her bridesmaid dress here too, and took it home right off the rack! There are not enough words to describe how happy I felt shopping here and what a perfect day this was for me. Thank you Bonnie and thank you Lily Rose for helping me find my dream dress!!! I know I'm going to feel gorgeous when the big day gets here!!

Katie Sent on 07/07/2017

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The Lily Rose made my whole wedding dress shopping experience absolutely amazing, from beginning to end. When I went in to look for my dress I didn't feel pressured or rushed at all, and my consultant was spectacular. She helped me as I tried on probably 20 dresses. The salon wasn't busy so I definitely felt like all attention was on me, which was a nice bonus. I also got my alterations done here and it was a quick and easy process. Can't recommend this salon enough!

Lauren Sent on 06/25/2017

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Marissa and Bonnie were absolutely wonderful to work with! The boutique itself is gorgeous, and I was so excited the moment I walked in. Bonnie was so nice over the phone, and described to me the perfect Casablanca dress that I knew might be the one. They were able to accommodate me quickly with an appt., and I fell in love with my dress! Each time I was in the store, the staff was friendly and helpful. I would recommend any Bride to visit The Lily Rose, it was a great experience!

Bobbi Sent on 06/25/2017

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My daughter fell in love with two different dresses from two different shops. Four months before the wedding, she realized that she bought the wrong one, and really felt like the dress from The Lily Rose was "her" dream dress. The ladies at the Lily Rose worked hard to make her dream come true in time for her June wedding and she looked stunning!!! Totally recommend this vendor!!

Stephanie Sent on 04/05/2017

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I loved Lily Rose! I worked with Bonnie and she was excellent! I got both my dress and my bridesmaids dress from her and I would change nothing about my experience.

Traci Sent on 02/27/2017

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I cannot say enough great things about this store and these ladies!!! It was the 4th I visited and the best all around! They listen to what you want, are very friendly, have a great variety, are very flexible, and are very knowledgeable! You cannot go wrong here! Thanks ladies so much for a great experience!

Noel Sent on 01/28/2017

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I can't rave enough about Lily Rose Bridal and the ladies that work there. From the moment you walk in the front door for your first appointment, they make you feel welcome. The ladies there are so personable and they listen attentively to what you are looking for. Their dress inventory isn't overwhelming, which is a good thing, because it makes it less stressful trying to find "the one." That being said, they have something for every price point, every style, and every designer you could want. From choosing my dress, picking it up, and having it altered... the process has been enjoyable and a breeze thanks to the staff here. I highly recommend Lily Rose.

Taylor Sent on 11/13/2016

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I loved my dress shopping experience at The Lily Rose! Bonnie was so great in helping me find the perfect dress for my wedding day! She knew what I was looking for and picked a dress she thought I may like and I chose a few to try on. The dress she picked was actually the one I ended up buying! The Lily Rose is such a beautiful boutique and I had so much fun working with these ladies even after I had purchased my dress. I got my dress altered by their alterations lady and she was fabulous! My dress fit like a glove and looked exactly how I had envisioned it!

Alyssa Sent on 09/26/2016

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My experience at Lily Rose Bridal was amazing! Bonnie was such a pleasure to work with. She made sure that my experience was relaxing and stress free! After trying on dresses, I thought I knew which one I wanted, but decided to think about it over lunch. At lunch, I immediately changed my mind and called Bonnie to see if I could come back and re-try on two dresses (without an appointment). Without hesitation, she encouraged me to come back and that is when I said "yes" to the dress! We did have one small bump in the road...my bridesmaid dresses were ordered in the wrong material. Bonnie took this into her own hands, reordered all the dresses and had them rush ordered at no charge. I am so happy that I had the opportunity to work with Bonnie and the Lily Rose employees. I recommend this bridal boutique to all brides!

Christina Sent on 09/13/2016

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The Lily Rose is a great place to shop for your dress. It's a gorgeous bridal salon and they offer wedding dresses and bridesmaids dresses. I tried on close to 20 dresses at other salons. I said yes to the dress at the Lily Rose.

Audrey Sent on 06/07/2016

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Every part of my experience at The Lily Rose was so wonderful! Everyone working there was incredible and the dresses in stock are all stunning and well made. Bonnie helped me find my dress and she was perfect- so sweet and made me feel so comfortable. I looked at a few different places for my dress, but NONE compared to The Lily Rose!

Paige Sent on 04/29/2016

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I had a great experience here! The staff was friendly, professional and made me feel special and unique. They have a great selection of dresses and I ended up getting one I loved for less than my budget with a veil!

Keyonia Sent on 04/24/2016

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Bonnie at Lily Rose Bridal was awesome! She was very attentive to my needs and concerns. They also have one amazing alteration lady! She made sure my dress was perfect for my wedding day!

Lindsay Sent on 04/03/2016

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The Lily Rose is the best! Everyone is so pleasant and it is a great atmosphere to find your dress. Jennifer was awesome! She helped me find my dress after only trying on 4. I was able to customize it by adding straps and more crinoline at the bottom. Sharon with alterations was patient and wonderful to work with. She did a beautiful job on the straps and my dress was perfect. I highly recommend Lily Rose to anyone looking for a gorgeous dress in a beautiful shop!

Kelsey Sent on 03/22/2016

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The Lily Rose was a complete one-stop-shop for me. It was the first and only bridal store I went to, and I'm so glad I didn't bother going anywhere else! Bonnie was an absolute angel. Not only is she incredibly knowledgeable about the gowns, but she is sweet and encouraging, making the entire experience fun and relaxed. I had done some research before coming to the store and knew they carried two of the brands in which I was interested, and their selection did not disappoint. They carried a stunning array of gowns and accessories, which when paired with their unparalleled service, made it a bridal dream!

Christina Sent on 02/28/2016

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The Lily Rose gave me a fantastic bridal experience. I went on a Saturday, and even though they were busy I felt like my sales associate was totally focused on me. Marissa did an amazing job of picking gowns that were in the style that I liked, while still pushing me out of my comfort zone. I ended up with a dress that was even more amazing than anything I had in my head! Their in-house seamstress was also there, and gave me excellent feedback on changing the strapped dress that I bought to strapless. At Lily Rose, they truly seem to care about you as a bride, and they really want you to find the dress of your dreams. They were incredible when it came to my (pretty low) budget, and did an amazing job of pulling beautiful dresses that were still within my price range. They are so flexible, that they even offered to stay open later for me to make my decision! Lily Rose was the first place I went to, and I am so happy I went because it was a flawless experience!!

Sabrina Sent on 01/22/2016

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Jennifer and Bonnie were both bubbly and so knowledgable about not only their designers but about what would look good on each bride. I didn't know to make an appointment but I called and they said to come on by. It was a random selection on googling the top rated bridal shops within a certain milage from my mom's house and it was the first stop of the day. It was also the only stop because when we got there, the girls just captured us. My mom and my sister went with me and we started the search. I tried on 6 or 7 dresses and went back to one of the first ones. Every dress was beautiful in its own right but my dress was the most beautiful dress I'd ever seen. They just made it so easy to select the right dress and then the jewelry and ahh the veil! I naturally bought my girls' dresses here too, my flower girl dress, my mom's dress and her some accessories too...can't leave mom out on the bling! I learned quickly that weddings and everything that comes with them are not cheap but I did not feel like I overpaid at all, on the contrary I felt they really worked with me. Even if I felt they overcharged I would have bought from them anyways because they are just that lovely! Hands down the best boutique around.

Cait Sent on 01/14/2016

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The Lily Rose was an absolute delight! They were patient and very giving of their time. I brought my large family with me and they did a great job making sure everyone felt included in the process. The entire appointment was fun, no pressure, and truly the most enjoyable experience. My appointment was on Black Friday, and they gave me a beautiful party dress for free because I bought my wedding dress that day! I have nothing bad to say about them! Go to them!!!

Crystal Sent on 12/17/2015

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The bridal consultants at The Lily Rose were very professional and knowledgeable, and they went above and beyond to help make sure that I was taken care of and that I would be set for my wedding. I couldn't have asked for better customer service! I even had a dress custom made(their suggestion!) and they helped me through the whole process. I would highly recommend them! My experience with them was great!

Hannah Sent on 12/14/2015

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Jennifer is AWESOME! Not only did she call me right after I emailed her "just to chat for a minute," but she emailed me ideas about dresses that she thought I might be interested in, based on what I was describing to her. Then, my mother and I were about an hour early for our appointment, but Jennifer still made space for us and the entire Lily Rose team was super helpful (Bonnie, you're great, too!) Though there were several other brides-to-be in the store, we felt like we were the only clients in there. I ended up saying "YES!" to the dress that Jennifer originally sent to me...she knew what I was looking for! GREAT experience, and GREAT staff. I'm so looking forward to the dress coming in!

Genevieve Sent on 12/02/2015

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Buying my dress at Lily Rose Bridal was a wonderful experience all around! I first shopped in the store with no intention of finding my dress as quickly as I did but sure enough, they had the perfect one. Fittings and alterations went smoothly as well and I would highly recommend this bridal boutique. Great service all around!

User2443557 Sent on 11/25/2015

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You definitely have to go here to find your dream dress. The staff is not pushy at all and are very friendly. My consultant was very patient with me when it came to my preference of dress. Never at my appointment did I feel pressured to purchasing a dress. In the end I ended up finding my dream dress here and I am so very lucky I had The Lily Rose part of that memorable time!

User5960618 Sent on 10/23/2015

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Lily Rose was fantastic. The staff was so helpful and nice. It was by far the best dress shopping experience I had. The girl who was helping me listened to what I wanted, thought of a dress and had it shipped to the store for me to try on. It wasn't even one they normally carry. I ended up choosing it as my dress and could not be happier. Every time I went there they were so nice and excited about my wedding. I would definitely recommend Lily Rose to anyone!

Lauren Sent on 09/26/2015

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Words can't even begin to describe the amazing ladies at Lily Rose! I bought my dress, bridesmaids dresses and got my dress altered there because of the amazing customer service! When I started trying on dresses, they really listened to what my vision was and also made me try on dresses in shapes I didn't know I loved! I wound up choosing a dress they picked and if it wasn't for them, I would have never tried it on! I know they've dealt with a million other brides but they made me feel like I was the most important one. I highly recommend making the trip to visit Lily Rose because you won't walk out disappointed!

I went to other bridal shops, but nothing compares to Lily Rose!

Sarah Sent on 06/15/2015

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I bought my dress last August from the Lily Rose and just recently got married on May 23 2015. From the beginning the staff at Lily Rose were extremely helpful, flexible, and caring! I was in town visiting and needed to make an appointment very last minute. They squeezed me in and treated me as if I had made an appointment a while out! I was extremely impressed with the quality and beauty of all the gowns in the Lily Rose. The first dress I tried on at Lily ended up being my dress, but I tried on numerous others at different bridal stores. The last store we went to that day had the same dress and it would have been easier for me to just order it there. However, I decided to go back and order my dress from the Lily Rose because they were more trustworthy and welcoming than any of the other bridal stores I went to! I absolutely LOVE my dress and received so many compliments by my guests at the wedding. I was one of those brides who thought she had to go to every store in Charlotte to find her dress. Let me tell you, you do not need to go anywhere other than the Lily Rose! Thank you Lily Rose staff for helping me look like a princess on my wedding day!

Laura Sent on 05/24/2015

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Finding The Lily Rose in the nick of time saved my wedding. I bought my first dress from a different vendor and it failed miserably for many reasons. Three weeks out from our wedding, it was clear I needed a different dress and I had little to no faith in wedding dress vendors. I found The Lily Rose and they were WONDERFUL. Bonnie promised me things would work out and to not stress at all, she would handle things for me. She was patient with me in trying dresses, was knowledgable of their lines, and listened to me when I told her the dresses that I liked and didn't like. Bonnie and Jennifer ware so kind and accommodating. The alterations were spot on. I wound up with a beautiful Pronovias dress and a new found faith that there are people in sales who truly care about their clients first. If you want a beautiful dress in a non stress environment handled by professionals, go to The Lily Rose!

Lauren Sent on 04/30/2015

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Lily Rose was by far the best experience I had wedding dress shopping. Before visiting their store I had appointments at 4 other places in both Raleigh and Charlotte and was just continuously underwhelmed by the consultants and the dresses. Everything about Lily Rose is exactly what you would want when shopping for your dress. The dresses are all beautiful, well priced, and high quality; no other store came even close as far as selection. The consultants take the time to actually get to know what you want and genuinely care if you find the perfect dress. They are also extremely knowledgeable about all of the designers and dresses which just adds to your experience when trying on a dress. The fitting rooms are just that, a room. Not some makeshift closet that you can barely fit into to get the dress on. My consultant truly listened to what I liked and disliked and ended up putting two dresses together to make my dream dress instead of simply giving up and saying, sorry we don't have exactly what you're looking for. I cannot express enough how happy I with my experience here!

Lauren Sent on 11/14/2014

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Jennifer was fantastic to work with. She helped me to find my dream wedding dress. Everyone there made an effort to make sure that finding my dream dress was possible.

Heather Sent on 10/19/2014

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Bonnie and Jennifer were so good to work with!!! They always made me feel so comfortable and were extremely professional!! Stayed within my budget without being pushy which was extremely important to me. They were very honest and made me feel very important to them. Always called me by name and knew who I was when I called. Went beyond out of their way to help me and had amazing customer service. Helped me a lot as well with mother of the bride and flower girl dress. Both were extremely patient with me and made me feel like I was their only client!! Highly recommend The Lily Rose!!! Great memories were made there.

Apryl Sent on 10/15/2014

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I would highly recommend going to The Lily Rose for all of your bridal attire needs. The girls there are so sweet and accommodated my busy schedule. Jen came in on her day off and stayed late just to fit in an appointment for me. I had looked at one other bridal shop previously and was abandoned by my consultant several times, this was not the case at The Lily Rose. They helped me every step of the way. I found my dream dress that night, it was a beautiful Casablanca dress, I was very very happy with the quality of the dress. It fit perfectly and needed no alterations when it arrived. I was back several times with my girls to have them try on the bridesmaid dress that I had selected, each time I was able to put my dress on again to see it with the bridesmaid dress and so my girls could see my dress. They also sent out a paint sample to have the bridesmaid's shoes matched to the exact color I wanted for them. Everything turned out perfect and beautiful! I can't say enough about how happy I was with the service and quality of everything!!! Love those gals!

Lindsay Sent on 05/14/2014

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I love these ladies at The Lily Rose! They were the absolute best to work with. I loved my gown & Bonnie took so much time helping my mom & I find the perfect dress. I live 1-1/2 hrs away, but once I went there, I would have never even looked to find the same dress somewhere closer to my hometown because I wanted to work with them. They helped me find the perfect accessories, too. On the day of my wedding I could not find my bracelet & was so upset. I was going to buy another one if they had one. Can you believe these precious ladies let me borrow their display bracelet?! Isn't that fabulous! My 9 bridesmaids got their dresses there & they were great working with each & every one of them. My mother, also, got her dress there & it was beautiful. Please do yourself a favor & try this fabulous boutique...you will be so pleased that you did. Denise, the owner, and Jennifer were so kind & helpful to me, too. Cathy, who does their alterations, worked with me & got my dress back to me in ONE week & did with my mom's dress, too. She did a great job & was very reasonable. I love this place!

User5960610 Sent on 05/13/2014

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LOVE these ladies. Only wish i could shop there again ;-D

Brittany Sent on 04/01/2014

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Jennifer was my consultant and she was fabulous! She was very attentive to my needs when shopping for my wedding dress. She stuck by me during the entire appointment and was very informative when it came to the designers and the dresses. Lily Rose was my first dress shopping experience and I managed to find the dress of my dreams thanks to Jennifer!

Erin Sent on 03/26/2014

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The girls at lily rose were top notch! We wasted half of a day at another large bridal store with poor service & we were referred to Lily rose from local business owners. We had almost given up but decided to just peek in at 5pm on a Friday...with no appt! Clearly we had just missed a super busy day & yet both girls were on top of their game. My SIL tried on probably 20 gowns & they did not give up. Thanks to a great positive attitude and the art of accessorizing, the bride cried & we knew we found the one! Thanks ladies for making Steph your priority & helping her find her stunning gown!!

Robin Sent on 03/15/2014

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I had such a wonderful experience finding my wedding dress here. This was actually my first stop and had no intentions of actually buying my dress that day. The service was unbelievable and they worked really hard to help me pick the most perfect dress. They also took time to email me, call and make sure I had everything together with my bridesmaids. The dress selection is AMAZING and they are really helpful with trying to custom make and make things your own. I would highly recommend them.

User5960606 Sent on 02/26/2014

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Everything about this place is amazing. Great dresses. Wife looked great.

Lea B. Sent on 02/12/2014

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The Lily Rose is a gem of a bridal boutique! Jennifer was my consultant when I was trying on gowns, and she was awesome! As soon as I walked in, with my mom, two sisters, and grandmother in toe, Jennifer welcomed us in, as if into her own home, offering bottles of water to each of us! Once my sisters and grandmother were settled into chairs, the hunt for "THE dress" began! I tried on about 7 gowns, and at no point did I feel pressured into buying any of them. Jennifer made me feel very comfortable, and helped me move forward with the decision making when I was being indecisive. I did find the dress of my dreams that first day, but over the next several months leading up to my wedding I would be back to visit. I came back to The Lily Rose to purchase my bridesmaid's gowns (which were stunning), my faux fur bolero, and my mom's MOB dress. Every time I visited The Lily Rose, they made me feel like a part of their family, and Jennifer bent over backwards to help me more than once, and called a few times as well, just to check in and see how everything was going. I couldn't be more pleased with my experience there!

Anne Sent on 11/30/2013

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This quaint bridal boutique in Cornelius, NC, near Lake Norman offers a wonderful selection of gorgeous wedding gowns and accessories. My bridal consultant, Bonnie, was a delight to work with. She found the perfect dress for me, bringing it out at the last minute after realizing I was settling for something very beautiful, but not quite "it". She took into consideration my budget with no pressure whatsoever to buy. She also brought out the perfect accessory for my winter wedding. I had no time to order a dress but Bonnie found the perfect one in the half price sample room. The dress fits me beautifully, needing only hemming! I highly recommend Lily Rose Bridal.

Brandy Sent on 11/12/2013

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I had such a great experience at the Lily Rose! I went in with a friend who was also shopping for her wedding dress, and the staff was very friendly and helpful without being pushy. They were completely respectful of my budget, and I got top-notch service even though I wasn't looking at their highest-end gowns. After hearing stories of other salons in the area having snobby attitudes, it was great to work with a shop that made me feel like their first priority.

The size of the shop was perfect for my taste, they had a large selection of gowns, but not so many that it felt like an overwhelming warehouse. They are displayed on racks that make it easy to see the full gowns without having to wrestle with them or fight with plastic bags. The dressing rooms are large and comfortable, and they will help you into dresses if you need it or give you your privacy if you want it. They gave me helpful opinions and offered to take photos for me so that I could send my favorites to my mom.

I also had my alterations done with their provider Cathy, and could not be more pleased. Her prices were incredibly reasonable, and she went above and beyond to make sure I got what I wanted. She was easy to talk to, and made sure that every detail of my dress was perfect!

Heather Sent on 11/04/2013

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They have an amazing staff that made finding the perfect dress even more special and memorable!

Keela Sent on 09/23/2013

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Loved their selection, customer service was outstanding... and we felt their prices were great! We purchased my daughters dress AND my dress there, and I looked forever to find mine, it was great to be able to find style, size and color I wanted in one store!

Brandy Sent on 05/17/2013

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I had a great experience here. I went in with a friend who needed her dress before me, but the consultant was happy to let me try on dresses even though I expressed that I would probably wait a while to purchase. I ended up falling in love with a sample gown, and the consultant was so great. She took pictures so I could get my mom's blessing, and was so encouraging of my decision. I had previously been to places where I was treated poorly for even glancing at sample dresses, but here I was encouraged to shop all of the merchandise. I got a great high-end gown for a great price, and the service was wonderful and welcoming.

Laura Sent on 04/29/2013

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My bridesmaids and I had two bridal appointments for the day with a lunch in between. We found "the dress" at the first shop, but decided to keep our second appointment to try on random dresses just for fun! The second shop was Lily Rose where I proceeded to try on dresses selected by my mom and bridesmaids. Because it was "just for fun" we paid no attention to price etc...but were just trying on various styles, when I truly found "THE DRESS" after we all decided it was the keeper, we asked the price, where the sales gal said she would discuss it with us later. She was so discreet, she did not want everyone to know that it was 50% off! I was thrilled, not only did I get the dress that I loves, but a bargain with professional service. The alterations gal was also wonderful, I would recommend them to anyone.

User1055642 Sent on 12/30/2012

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I loved wedding dress shopping at The Lily Rose. They carry great designers and worked with my short time schedule to find the perfect dress for me. And best of all Kathy did a wonderful job at a very reasonable price taking my dress down a size.

Dana Sent on 10/08/2011

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The Lily Rose is a beautiful bridal boutique with an absolutely stunning selection of bridal gowns. The ladies that helped me were amazing - they all have impeccable taste and made me feel like a princess every time I came in. When I first visited The Lily Rose, I had a little over 3 months to find my dress before my wedding day. I fell in love with a gorgeous Pronovias gown that I didn't think I would be able to get in time for the big day. To my surprise, The Lily Rose made it happen, and with time to spare for alterations! I also used one of the recommended alterations specialists at the bridal boutique and was thrilled with the responsiveness and quality of the alterations that were done on my dress.

I also ordered my shoes, jewelry, bridesmaid dresses and MOB dresses at The Lily Rose which saved me time, money and stress! It was truly a one-stop shop for me, which was so helpful!

I would highly recommend The Lily Rose to anyone in search of designer gowns and amazing service. Thank you Lily Rose for making my wedding day so special!

User2306563 Sent on 09/08/2015

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When it came time to go dress shopping for my wedding dress I was very indecisive. I did not want to go into a shop where I would get haggled, but instead find a shop to help me with my vision. I received awesome customer series with The Lily Rose and great support. The consultants Bonnie and Jennifer were very supportive and helpful. They allowed me to try on several dresses and my appointment was very personal, and I didn’t feel rushed or haggled. I didn't purchase my dress the first time I visited. I returned later to The Lily Rose and with the help of the consultants I found my dream dress. I would strongly suggest that any bride who is looking for a bridal shop, please consider The Lily Rose you will not regret it!

Sarah Sent on 07/12/2015

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Best bridal store in North Carolina. I went to a lot of stores from Winston-Salem all the way to South Charlotte and Bonnie and her staff at the Lily Rose help me order the exact Casablanca gown I wanted. I ended up doing some modifications to the dress to make it truly the way I wanted and one of a kind! Plus they offered a cheaper price that no other store could do for a Casablanca gown. Great quality and customer service in a beautiful boutique setting.

Jessica Sent on 11/19/2016

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We loved Lily Rose! Such a great place for my wedding dress! They made you feel very welcomed and helped me try on a ton of dresses when I was unsure on what style I wanted. I picked a Casablanca dress that I was able to change the neckline and the bottom. It was beautiful. I didn't get my alterations done there- too pricey. Said it would be $400 and I got them done at Anna Alterations for $100. Just something to consider! But all in all great experience!

User2452479 Sent on 12/03/2015

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I got my wedding dress from Lily Rose and was quite pleased with their selection and ability to provide good deals. I ended up getting my birdcage veil free of charge and so it inspired me to also order a fancy pretty little belt from them, which really tied the whole dress together, despite it being $200. The service was great and personal. They were very good at allowing me to try on several dresses and providing their honest opinion. I would recommend my friends to shop here! It was an easy and stress free day!

Kayla Sent on 09/24/2014

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I have been working with Jennifer. Very patient and very friendly! The atmosphere is very clean and inviting. Also, tastefully decorated!

User3010681 Sent on 03/22/2017

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I found a dress from here that I loved but it was missing the sleeves I wanted. They were able to work with the vendor and custom design a dress tailored to my exact measurements and it fit perfectly. The only alterations needed were for a bustle to be added to the dress.

Deanna Sent on 03/04/2015

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I loved my consultant Jennifer. She was so bubbly and I needed that feeling of being special for a day from her. She's great!

User5960604 Sent on 02/14/2014

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Easy to set-up appointments. I got pricing over email, I ordered extra lace over the phone. The alterations department has been great. Alterations have easy appointment times. Good for working brides to make it to. Great selection for bridal, and rehearsal statement dresses. Love it!

User1116657 Sent on 03/23/2013

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I purchased my wedding dress, sash, veil, shoes and bridesmaids dresses at The Lily Rose. The owner and seamstress were very helpful helping me find the dress I wanted. They also helped me coordinate the bridesmaids dresses, as well. Because I ordered everything through them, they gave me a 10 percent discount and free veil. I received a lot of compliments on my Wtoo dress on my wedding day. They also have Watters, Casablanca, Pronovias, Tara Keely and Jasmine wedding dresses. My bridesmaids wore Belsoie by Jasmine and Jade for bridesmaids dresses. Everything arrived in plenty of time to have the proper alterations. Overall, I was very pleased with my experience and would highly recommend them.

Jennifer Sent on 01/29/2011

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Lily Rose if very flexible in working with bride's. They allow you to design your dress my mix and matching different styles within the same designer (ex. casablanca). I was really excited about my dress until I saw it, I was dissapointed. The person doing the alterations become fustrated. She just kept adding material and padding and made me buy more stuff. I ended up taking my dress somewhere else 3 days before my wedding and after the right alterations my dress looked phenomenal, it was exactly what I wanted. Great place to buy but not good alterations.

Jamie Sent on 07/25/2011

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0.5 out of 5 rating

The Lily Rose was such a disappointment. First of all, we were ignored every time we entered the store - even if it was empty. I was set to purchase my wedding dress from them - a Casablanca. Casablanca is known for being able to mix and match styles. However, my dress needed a little more work than just changing a neckline. Apparently it was too much work for the young lady working, because she simply told us that it couldn't be done. Turns out that what we wanted could easily be done by another bridal store 20 minutes away. It was just too much work for her. However, we decided to give them another chance when we went shopping for bridesmaid dresses. We were ignored again. And then, after we requested a swatch of fabric be sent to us, the woman never even ordered it. It was an absolute waste of time and we took our business elsewhere.

Sydnie Sent on 09/01/2017

0.5 out of 5 rating

Quality of service
0.5 out of 5 rating
Average response time
0.5 out of 5 rating
Professionalism
0.5 out of 5 rating
Value
0.5 out of 5 rating
Flexibility
0.5 out of 5 rating

Extremely unhappy with this place!! We originally ordered our bridesmaid dresses from here in February and in June my sister called to see if they were in yet and they never ordered them. My sisters wedding was in August. We gave them everyone's payment and they blamed it on us for not ordering them. They never once said sorry and were extremely rude. They did nothing to help us find the dresses or didn't go the extra step to get them here on time. We went and ordered from a different store that was excellent and went the extra step to get them here on time. So I know it was possible for the lily rose to have got them here on time.

The Lily Rose Reviews

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The Lily Rose