The Lenox Hotel Reviews

We have been loyal customers of the Lenox and its restaurants for a long time, and we couldn’t imagine having our wedding anywhere else. The hotel is beautiful, a rare independent gem with classic New England charm. You barely need to add any decor to the Dome Room because it is so stunning in and of itself! The food was incredible, and truly felt like it was straight from their delicious restaurants. Our guests raved about how much fun they had at our after party at the Irving. But what truly makes the Lenox have a special place in our hearts is its staff. From the people that greet you at the entrance, to the front desk staff, to all the bartenders and servers, everyone always has a smile on their face and will help you with whatever you need. A special shout out to our coordinator Katie, who could not have been more professional or kind throughout the process, from emailing with our planner, leading us through the tasting, and making a point to find us at the Lenox wedding showcase. Thank you for giving us the most incredible day!

We had our wedding at The Lenox Hotel on October 18, 2025, and I can honestly say it was the most magical day we could have ever imagined — all thanks to Katie Hellman and the incredible Lenox team. From the very beginning, Katie made the entire planning process feel so seamless and stress-free. She is truly exceptional at what she does — organized, patient, and unbelievably kind. You can tell instantly that she genuinely loves her job and cares deeply about each couple she works with.

Katie guided us through every step with warmth and professionalism, answering every question (and there were many!) with enthusiasm and attention to detail. She went above and beyond to make sure our vision came to life perfectly — from the flow of the day to the timing of every little detail. The staff at The Lenox were equally amazing — friendly, attentive, and made our guests feel so well taken care of throughout the entire weekend.

We also had our engagement photos taken at The Lenox, which made everything feel so full circle. The timeless charm of the hotel, the beautiful architecture, and the warm, welcoming atmosphere created the perfect backdrop — both for that special moment and again on our wedding day. It’s such a meaningful place to us now, and we’ll always cherish the memories we’ve made there.

Our wedding day itself was absolutely flawless. Everything ran so smoothly that we were able to be completely present and just soak in every moment. It truly felt effortless, and that’s entirely due to Katie and the Lenox team’s incredible coordination and care.

It was a day we wish we could relive over and over again, and we’ll forever be grateful to Katie and everyone at The Lenox for making our dream wedding a reality. If you’re considering The Lenox for your wedding — do it. You’ll be in the best hands imaginable.

The team at the Lenox Hotel was incredibly organized and responsive throughout the entire wedding planning process. Emilee, our coordinator, was personable and made sure everything went smoothly on our special day. The venue space was perfect for the size of our wedding, and we were able to utilize all the different areas they had to offer, including the afterparty and brunch the following day. Their adaptability to any last-minute changes was greatly appreciated, and we felt they provided excellent value. We couldn't have asked for a better wedding venue experience.

The Lenox Hotel is truly an iconic Boston hotel whose stunning architecture creates a picture perfect backdrop for a wedding. From the moment we began planning until the very last guest departed, The Lenox delivered an experience we will never forget.

One of the biggest advantages of choosing The Lenox is the support of their talented catering and events team. The staff is incredibly knowledgeable about weddings and provided us with great templates and planning tools to ensure we didn’t miss a single detail. Their expertise in logistics and vendor coordination made everything seamless, from flower delivery to lighting setup to making sure our makeup artist found the right room on time. T

he Lenox is also uniquely flexible in its offerings. Whether you are planning an intimate gathering or a large celebration, the team is resourceful and creative, tailoring every detail to fit your vision. They made the entire planning process stress free, especially when it came to organizing room blocks and reservations for our VIP family and friends well in advance.

As of July 2025, The Lenox partnered with the incredible Desert Works in Westwood for wedding cakes. This was a highlight of our planning process — we worked directly with their team on design and flavors, and the tasting was so much fun! In fact, The Lenox also provides a full menu tasting months before the event, allowing you to select dishes that your guests will love. On the day of the wedding, the staff was by our side from start to finish. When we returned from the ceremony, they had refreshing beverages waiting for us, a thoughtful detail that meant so much. The service didn’t stop there: throughout the evening, they ensured everything ran flawlessly.

One of the most special perks of The Lenox is access to their roof for photos — a rare privilege in Boston. The skyline views made for an unforgettable first look and couples’ photos that we will cherish forever.

The food was absolutely outstanding. Our guests raved about the filet mignon and swordfish, which were both crowd favorites. We also had a Seafood Raw Bar featuring shrimp, lobster, and oysters — as fresh as if we had picked them up ourselves from the Boston wholesale market. It gave the entire evening that authentic hometown Boston seafood feel.

The venue layout is another standout feature. With everything on one floor, there’s no need to move guests between cocktail hour and reception spaces. The Dome Room is nothing short of iconic — spacious, elegant, and completely customizable with lighting and décor. We used the room across the hall for cocktails and a photo booth, which kept the reception space pristine and ready for the main celebration. Plus, with the second floor reserved exclusively for our function, there was no competing with other events.

From start to finish, the service was extraordinary — from the valet and front desk to housekeeping and the event staff. Every person we encountered was gracious, attentive, and professional, making our guests feel valued and cared for. This entire experience was made possible by the incredible work of Katie Hellman! Katie, THANK YOU! You made this all possible!

I know I will never have another wedding, which makes me even more thankful that I chose The Lenox for mine. The combination of the classic Boston charm, unmatched service, iconic location, rooftop access, and flawless execution gave us an experience we will remember for a lifetime. I can’t wait to return in the future and relive the memories of the most perfect day of my life.

We are forever grateful that we chose the Lenox as our wedding venue. Our weekend was a dream come true for us and we heard rave reviews from our guests about their experience staying for the weekend -- all thanks to the Lenox team, especially Katie and Mara, who made the entire planning experience a breeze and allowed the weekend to flow seamlessly.
From the day we visited, it was immediately clear we made the right choice. Despite the fact that we were largely planning from out of state, Katie was incredibly responsive to our questions. Especially with the distance in mind, we cannot understate the value of everything that was included in the wedding package we chose. As we flexed from a planned ~120 guests up to 140, the team helped us envision how the space could work and partnered with our incredible vendors to map out a timeline for the evening. We held our ceremony at St Cecilia parish around the corner and planned an ambitious itinerary for our wedding day itself (including sunset rooftop photos!), and the Lenox team did not miss a beat. 
Our food tasting was one of our favorite memories from our planning process and the kitchen team was super responsive to our requests and guests' dietary needs. And as the weekend itself arrived, we and our guests loved having the restaurants and bars on the first floor to gather and spend extra time together. From greeting friends and family in the lobby as they arrived for the weekend to our first dance under the absolutely gorgeous dome space in our reception, we know the memories from the weekend will stay with us for a lifetime. Most of all, we felt truly taken care of by the Lenox team throughout our weekend -- they were constantly 10 steps ahead, anticipating anything we might need and allowing us to be fully present with our guests. We are already looking forward to anniversaries and return trips to the Lenox - it forever has a special place in our hearts.

Taylor and the team did a wonderful job executing our wedding. The food, service, and setting were just right—and most importantly, Taylor kept everything on schedule throughout the day, even when things could have gone off track! The Lenox was the perfect venue for us city folk—elegant, comfortable, and charming.

Randy & Kristina

I cannot say enough amazing things about our wedding experience at the Lenox! From start to finish, everything was absolutely seamless—and I truly didn’t have to lift a finger. Katie and her team went above and beyond to make our day perfect. Every little detail was handled with so much care and attention, and they made the whole process feel totally stress-free.

Katie is an absolute gem—organized, thoughtful, and so calm (which helped keep me calm too!). The entire team was professional, kind, and just so on top of everything. I felt completely supported the entire time, and could just enjoy the day without worrying about a thing.

Our guests haven’t stopped talking about how beautiful everything was. If you're looking for a venue with an incredible team that genuinely cares, look no further. Thank you again to Katie and everyone who made our day so special—we’re still floating!

The entire team at The Lenox hotel went above and beyond for our wedding. From the menu tasting to decor, they seamlessly made our day perfect. Taylor Lima was amazing along with everyone else on her team. If you want peace of mind on your wedding day, this is the place to go. Not only did they accommodate all of my requests, Taylor even helped put together some of my decor that I forgot to put together. She and the entire hotel staff made everyone's stay memorable. The venue is the perfect mix of 1920's glam with modern touches. To this day, people are still talking about all of the fun they had and how wonderful the hotel team was. I could go on for pages and pages but the short of it is, if you want perfection, book your wedding here!

We had our wedding at The Lenox Hotel, and it was truly the best decision we could have made. From start to finish, the entire team went above and beyond to make our day absolutely perfect. They took care of every detail — nothing was overlooked — and their thoughtfulness and professionalism made the entire planning process smooth and stress-free.

Kaite Hellmann was an absolute dream to work with. She supported us every step of the way with warmth, responsiveness, and genuine care. On the day of the wedding, everything ran like clockwork. The execution was flawless — from the timeline to the setup — and we didn’t have to worry about a single thing.

The food was phenomenal, beautifully presented, and delicious, even at scale (about 105 guests total). The team was just fantastic — so accommodating to guests' dietary needs and preferences, and the bar team was amazing, the drinks were a hit! All of the waitstaff during the event were attentive and kind, and the lobby staff went out of their way to help us with everything from parking to moving our things, before, on the day and even after.

As the bride, I kept waiting for that moment of wedding-day stress to hit, but it actually never came. The Lenox team brought every part of my vision to life with such care and ease that I was able to be fully present and just enjoy every second. We are so grateful to everyone at The Lenox — they made our day unforgettable, and we can’t recommend them highly enough!

We stayed in the Judy Garland and Penthouse Suites for our Boston wedding in April. We booked a room block here for our guests, and also hosted our afterparty at Willow & Ivy!

Everything was absolutely perfect. Katie and the Lenox staff took incredible care of us the entire weekend. Their service and kindness kept things running smoothly. Everyone was so accommodating and were quick to assist with any request or need from us or our guests. Our guests and vendors were saying throughout the weekend how wonderful and helpful everyone was. We and our guests had so much fun at the afterparty, and everyone commented on how great the afterparty space, service, and food were.

We could not have had a better experience for our wedding weekend.

We got married at City Hall in December 2024 and held our celebration afterwards at City Table in The Lenox Hotel. We had a private dinner for 30 guests in the dining room, followed by drinks with more friends later in the evening. From start to finish, everyone at The Lenox went out of their way to make sure we had a truly special day.

Although the hotel was busy with other events, the entire team was incredibly accommodating and made sure everything ran smoothly. From the waitstaff and bar team to the doormen and valet staff, everyone we interacted with was warm, welcoming, and clearly invested in helping us and our guests have a great time.

We worked with Katie in the lead-up to the day and she was excellent — responsive, organised, and reassuring, and she even met us on the day to make sure everything was perfect. The food was also outstanding — our guests were full of compliments, and it felt more like dining in a top restaurant than a typical private function.

The team remained flexible and helpful throughout the evening, adapting as needed without a hitch. We wouldn’t hesitate to recommend The Lenox as a wedding venue — the service was exceptional, the food was excellent, the setting is beautiful, and the location is ideal. We had the best day of our lives here.

We cannot say enough good things about our wedding experience with the Lenox Hotel. From day 1 of wedding planning, the venue coordinator, Taylor, went above and beyond to make our day perfect. She was extremely responsive, thorough with responses to our questions, and provided fantastic recommendations and suggestions. She thought about and planned for things we couldn’t even have anticipated. We genuinely would recommend having your wedding here because of the ability to work with Taylor.

In addition to Taylor being an amazing coordinator, the rest of the Lenox staff is incredible as well. Everyone made the weekend run as smooth and effortless as possible. The staff was so friendly, and went out of their way to help us. From the food tasting experience, to the checkout the next day, the Lenox made us feel like a priority. We’re so happy we chose to have our wedding at the Lenox!

We recently had our wedding at the Lenox on 11/11/2023 and had the most amazing experience. All the staff at the Lenox went out of their way to make our entire wedding weekend magical. A special shout out to Taylor, the Senior Catering Sales Manager for making our wedding vision come true. The Lenox made planning a wedding easy at a price point that fit right into our budget. The food was amazing!!! The day of the wedding Taylor and the Lenox team made a stress less day for both the groom and I. We were able to enjoy our family and friends while they made it all happen!

We held our wedding at The Lenox Hotel and it was the best decision ever!

From the initial tour of the venue, Mara Payne was beyond incredible to work with. From customizing the design of our menu cards to match our invitations, to ensuring every single guest with a food allergy was taken care of, Mara went above and beyond to make sure everything was taken care of and no detail was forgotten.

Having so many things included was a huge perk. The Lenox Hotel's food is amazing- and we loved our private tasting picking everything out! We loved how easy it was to customize menu offerings to our liking and add additional options. Table linens and chairs, menu cards, table numbers, the hotel suite for the night of the wedding, the wedding cake, even a piano player for cocktail hour are all included in the wedding package.

Dessert Works, the wedding cake provider, was absolutely amazing to work with (and the cake was delicious!) We also had Ben & Jerry's bring in a sundae station which was so much fun.

Mara helped us feel so at ease during planning that we ended up also hosting our welcome party downstairs at City Table- another incredibly seamless event with great food and drinks!

The Dome Room is a beautiful space. It did rain the day of our wedding which made photo locations a bit tricky, as the surrounding area is largely uncovered. However, we made it work in large part thanks to the recommendations from Mara on photo locations.

Apart from the logistics/planning which were all seamless- the location in Boston, the rooms, the food and drinks, and quality of service are unmatched. City All our friends and family that stayed at The Lenox raved about their experience staying here. We feel like we struck gold finding the Lenox and hosting our wedding here- and advise any couples-to-be in Boston to choose it for their special day- you truly won't regret it!

The Lenox provided the best wedding we could have imagined. Period.

Neither of us live in New England anymore, but we knew Boston had to be where we tied the knot. Planning your wedding remotely makes it harder, right? Not when you choose the exceptional team at the Lenox.

We'd never heard of the hotel before. Thank god it surfaced in our research. It's literally like finding a pure diamond hiding in a stack of shiny jewels. Given the shockingly reasonable price (that includes taxes baked in), food selection, photos of the venue, perks offered in its wedding package, and ideal location in the city center, it didn't take long for us to choose the Lenox. It would prove one of the best decisions we ever made, not far behind marrying each other.

We didn't hire a wedding planner, but it didn't matter, because Alison at the Lenox ran the show from start to finish. Alison is a rock star who deserves to be paid like one. We were so lucky to have her as our coordinator. Never mind that she's got scores of other weddings to plan each year. It had no effect on her attention to detail, or the level of care she gave us.

The Lenox made it easy to customize our wedding. We got to adjust the menu (adding an entree option, reducing appetizer and hors d'oeuvres options) to reduce per-person costs while still providing guests with great food options. They accommodated every special feature we requested. They even made a room available for one of our guests to pump breast milk during the wedding festivities!

We got our first in-person look at the Lenox during the menu tasting, and they instantly made us feel special. The tasting was in a private room, with our names announced on a gold plaque at the door. The whole setup was classy, from our servers' attire to the plating arrangements to the wine service. The food was delicious, down to the vegan risotto they made special for my mother-in-law. And Alison was on point, demonstrating the professionalism, warmth, and precision that would show up again on the wedding weekend.

That still didn't prepare us for how incredible the Lenox turned out to be on the wedding weekend. Alison asked us for a list of VIPs staying at the hotel. (We chose our parents.) When we arrived, we discovered they were upgraded to corner rooms! Moreover, staying at the Lenox is like getting to lounge and stroll around your own urban castle for the weekend. It is the definition of elegance: From the comfy beds with welcome bags of chocolate truffles, to the bathrobes and slippers waiting in the closet, to the awesome window views of Back Bay, to the stately lobby that became our social center. The service is high-touch, right down to the valets who never fail to greet you at the door. They even gifted teddy bears to my niece and nephew!

The Lenox made it easy for us to store and organize all the wedding decor that we brought. They even helped bring in the giant box of flowers we brought back from the rehearsal dinner, stored them in the banquet fridge, and found a way to incorporate them into the reception the next night! Credit again to Alison. She was amazing the whole time. She ran an efficient rehearsal, worked easily with our wedding party, and took our packed schedule for the wedding day and kept everything on time. We were most grateful for how the Lenox team made us feel at home. A perfect example: On the wedding night, Alison somehow found time to leave a congratulatory note in our room, accompanied by a picture she took of us that same night!

The Lenox is also generous with its facilities. Both the ceremony and reception are in the Dome Room, a premier event space. It's a beautiful setting, was just the right size for our party of 120, and dancing under the dome is a magical experience. Our wedding party also had free use of the Board Room, which proved a great place to take an afternoon siesta and get ready. And the cherry on top: The newlyweds get the exclusive privilege of going to the rooftop (under the iconic Lenox sign) for photos. You get a sweeping view of Boston up there, and a feeling of serenity.

Oh, and we can't forget the food! It's fantastic. We had chicken and short rib options for the carnivores, both of which were hits. The biggest star was the wild mushroom ravioli, one of the best raviolis we've ever tasted. We highly recommend it. Perhaps the biggest food perk is that when you book a Lenox wedding, the wedding cake is included - provided by Dessert Works, a local bakery that gets its own 5-star review from us.

The verdict is in: The Lenox nailed it. We had a world-class experience. This is a premium venue with premium service, and for weddings they clearly have the premium playbook.

Working with the Lenox Hotel for our wedding was nothing short of a dream! Alison made everything perfect, stress-free and so, so much fun from the start of our wedding planning to the end of our post-wedding brunch! Every detail was perfect - Alison was extremely communicative and always made us feel so special and at ease. We planned our rehearsal dinner at Sólás, wedding day, and post wedding brunch all at the Lenox and everything was perfect! Our guests repeatedly came up to us throughout the weekend telling us how much they LOVED the Lenox, how beautiful the venue is, how kind everyone was, and how amazing all of food and beverages were! I highly, highly recommend the Lenox to anyone planning a wedding! It is so fun to have your wedding at the most beautiful, romantic and classy venue and then walk upstairs to the most beautiful hotel room stay you've ever seen! The wedding package made the whole wedding planning process seamless and so, so much fun! Thank you Alison and The Lenox for EVERYTHING!! We'll remember the best day of our lives forever and ever

I'm a Boston wedding photographer that wanted to chime in and give her 2 cents. The Lenox is a joy to photograph in, especially their beautiful rooms and the rooftop. I love working with Taylor, who is always on top of her game.

In a world where weddings are a little crazy right now, The Lenox handles them safely and elegantly. Thanks so much. We all appreciate you, Lenox Hotel! :)

My husband and I got married at The Lenox Hotel on Halloween 2021. The planning of the wedding was made so much easier by our wedding coordinator Taylor Marshall-Lima. She was so helpful, sweet, and incredibly responsive. Then it came to our wedding day and the hotel was just perfect. We opted to have all of our out of town guests stay there, we got married in the dome room, had dinner at City Table, and then my husband and I stayed in a suite there that night. I would not have had it any other way. It was so convenient, and everything was well planned and organized.

One of the best and most convenient things was the ability to choose a custom package with the hotel for the wedding that best suited our needs. In our case it was the Elopement package which allowed for us to have the small and intimate wedding of our dreams without paying a fortune.

Alison Majka and staff from The Lenox Hotel were a blessing in the most challenging of times and we are forever grateful for their generosity and unwavering support. We had issues with our original venue due to covid19 and were in a panic 1 month leading up to our original date. We were hoping to down size to a minimony but had resigned myself that we likely needed to cancel completely. My now husband secretly reached out to The Lenox Hotel and together they were able to surprise me with the most spectacular wedding; even better than I had hoped!

We appreciated their transparency; always keeping us informed of current city guidelines and updates; even offering alternative solutions if small changes arose. You truly made us feel so special throughout the planning process.

Couples may have booked their weddings at The Lenox in the past for the boutique glamour; the location does after all offer spectacular views inside and out. However, I hope our wedding experience serves as a shining example of the truly top notch service and care provided from start to finish; even during a global pandemic! Their creativity with repurposing the flowers and candles from our ceremony to define a dance floor perfectly highlighted their excellent service!

We feel so lucky to have had our wedding with The Lenox Hotel! Alison surprised us with welcome baskets (with full family sized treats!) and printed pictures that were ready in our suite at the end of the night. It was these thoughtful gestures that just made me want to cry in gratitude!

We also loved our dining experience as Solas; conveniently connected to The Lenox. They were all so attentive; no one was ever waiting for a thing; right down to assisting with the cake cutting and boxing!

We wish we could do it all again! We will for sure plan a return trip back for our first anniversary; if not sooner!

My husband and I looked at a majority of the Boston hotels with ballrooms available for our wedding date. Immediately upon walking into the Dome Room, we were wowed by the beautiful detail of the ceiling. It was the only ballroom in my opinion that was both intricately beautiful and intimate. There are so many advantages to getting married and I've listed a few below:
1. You will be the only wedding at the venue that day.
2. The Lenox package is the best value in the city with so many nice add ons. They price all taxes and fees in for complete transparency. Also, many venues offer inclusions such as the chivari chairs but the Lenox essentially offers you a credit to rent from Peak. This was huge for us as I wanted to create my own unique tablescape and we didn't lose out on the value of the package by upgrading, we just had to pay the upcharge.
3. Taylor Marshall was absolutely wonderful to work with. We also had a wedding planning (Mandy Connor at Hummingbird Bridal) so we didn't have to go through all the details personally with her but whenever we did have a question, Taylor got back to us quickly with accurate information.
4. The food is amazing and they are willing to work with you to customize the menu. We had several gluten free guests and this was not a problem. We also were able to do fun things like a make your own cannoli bar!

I don’t know where to even begin. Upon first meeting Taylor M. with the Catering Office, David and I knew she was going to be great and she far exceeded our expectations. We love the Lenox as that is where we had our first date so that made sense to have our wedding there. The entire process was seemless thanks to Taylor. The Lenox staff did an amazing job as well on the actual day.

The Lenox has exceeded my expectations beyond what I ever imagined. Planning and organizing a wedding can be a stress-inducing endeavor, but Alison (the wedding coordinator) made it seamless on all accounts. She is my hero and I cannot express how appreciative I am to her and her team for making our big day spectacular. If you're looking for a Boston venue that will cater to your every needs, provide the highest level of customer service and deliver top notch results, do not look any further, The Lenox is your venue. Thank you Alison, you are the very best.

Just the best in every area no complaints at all.

Cannot say enough good things. They thought of everything and the service was so attentive from the event staff to the valet. Timing and flow of the day was so smooth. The hotel is absolutely gorgeous. Taylor, our coordinator made my whole family feel comfortable and welcome and she remained so calm when last minute changes came up. Didn't faze her at all. She was so great to work with the entire planning process. And then we got both her and Jenn, another coordinator on the night of our wedding and the two were just a dream team on their A Game. The best decision we made was to have our wedding at The Lenox!

We are grateful we chose to have our wedding reception at The Lenox Hotel. The Dome Room is beautiful, as is the rest of the hotel. The staff at The Lenox was superb, and it was very easy working with Taylor Marshall, who helped us throughout the entire process down to every last detail. She answered so many of my questions via e-mail and was very helpful. The bartender made a special drink just for my mother in law for the wedding night, they upgraded the rooms for both sets of parents at no charge, they made special menu accommodations and even honored special pricing for us. They made it a really enjoyable experience, rather than stressful, and we wish we could experience the day all over again! Aside from the wonderful staff, the venue itself is stunning, and is the perfect place for an intimate wedding of 120 or less. Our 90 guests raved about the raw bar, passed hors d'oeuvres, the salad, and dinner meals. The food was amazing! They also have a lot of details taken care of for you, like table numbers, a card box, and they work with Dessert Works to create your cake (the cake was delicious, too)! We looked at many other venues in and around Boston, and none included so many details and touches like The Lenox did. We are excited to have this special gem of a spot to go back to each year to celebrate!

Having our wedding reception at the Lenox was the best decision we ever made! Alison and her team are incredibly professional, approachable, honest and fun!
One of the things we really appreciated was how transparent and reasonable the pricing was. The per person cost may seem high but it includes EVERYTHING! We weren't hit with all kinds of additional add on costs, taxes, service charges, etc. It was so refreshing. The food...was amazing! Our guests keep talking about it. The honeymoon suite (one night included in your package!) was such a great place to get ready and also to retreat to later. Dessert Works, the Lenox's cake vendor, made a delicious and beautiful cake! Alison's vendor referrals were spot on and appreciated! Our guests loved the central location, and we were able to take advantage of Solas and City Table for a great after-party and Sunday brunch. If you are thinking about a Boston wedding for 150 or less people, this is the place! It's historic and never felt like a hotel wedding. Go take a look, talk to Alison and the team, and I promise you'll look no further! We didn't and we were so happy with our choice!

There are not enough good things to say about the Lenox Hotel, and more importantly, Taylor, the Lenox's amazing Wedding Planner. Due to circumstances beyond our control, my husband and I needed to marry quickly, and Taylor was calm, cool, and collected, when we certainly were not. Taylor literally handles EVERYTHING for you, and is such a pleasure to work with. Taylor was nice enough to share timelines and literature to help guide us through the day, and coordinated with all of our vendors, taking a lot of stress out of the pre-planning process. The Lenox Wedding package really does make the planning process a breeze, as its all inclusive, and does not leave you wondering what financial surprise is headed your way. If you want to enjoy your wedding day and feel confident that everything will be handled, do yourself a favor and have your big event at the Lenox!

PERFECT….the word we use to describe our wedding on April 1, 2017 at The Lenox. From our first meeting with Alison, to planning details with Taylor, to the day of with Taylor & Jenn, we can’t thank everyone enough for making our day perfect! The Lenox wedding package made planning a breeze, they think of every detail and the cost is all inclusive. We had Frank Baptista as our DJ and Whim Events for flowers which were recommended by The Lenox, knowing they work together as a team was so reassuring. The Lenox is ideal for a Boston wedding, many of our guests commented that they felt so welcome from the minute they arrived throughout their stay; it definitely doesn’t feel like a “hotel wedding” and the photos in the dome room and on the roof are priceless!

I honestly cannot possibly say enough good things about the Lenox Hotel.

Every single interaction which we had at the hotel exceeded all of our expectations. From our very first visit to the morning after the wedding day every person at the Lenox was such a pleasure to work with and our guests were treated like royalty.

We initially worked with Alison when looking at venues and she was so responsive, accommodating and a pleasure to work with.

Taylor was our wedding coordinator and we absolutely loved her!! She went above and beyond to make sure everything went perfectly and made us feel so comfortable knowing that she had everything covered. I loved every minute of working with Taylor and cannot recommend her highly enough.

The rest of the staff at the Lenox was just as amazing, from all of the doormen, to the valet and front desk staff to every member of the waitstaff we dealt with during the wedding and morning after brunch they all felt like family.

The Lenox honestly made our wedding feel so much more special than it already did as everyone there went so far above and beyond to make sure everything was perfect.

I cannot imagine having had my wedding anywhere else and my only regret is that we can't do it again!!

Great hotel and event space. The restaurants/bars in the lobby are also quite good. We booked our wedding here and had a number of our guests stay for multiple days. Everyone raved about the Lenox and I agree! The staff was always super friendly and overly helpful. As far as planning a wedding with them, Taylor was my right-hand lady through it all. She was in contact with me the entire time from when I booked (a year in advance) until after the wedding. She would send me reminders for any wedding tasks. She contacted my other vendors for me to coordinate everything for the day of. She had everything taken care of and I would have gone crazy without her! The Lenox also has a great package for weddings that is all inclusive and definitely beat the competition.

Choosing The Lenox Hotel was the best decision my husband and I made for our wedding. Taylor, our coordinator, was absolutely amazing. Not only is the hotel gorgeous (and one of our favorites) but the service we received from Taylor and The Lenox throughout the whole process was far beyond our expectations. Taylor was so professional, kind and responsive (I had a lot of questions) throughout the many months leading up to our wedding and she made sure everything went flawlessly on our big day. Literally not a single thing went wrong on the day and my husband and I definitely attribute that to Taylor. She helped us book our rehearsal dinner at City Table too, and even managed to organize some beautiful floral arrangements for me for the tables free of cost when I emailed her last minute saying I forgot (thank you!) She was always there when we needed her and was on point and so helpful reminding us of things to start thinking about as we got closer to the wedding. The food at The Lenox is also fabulous and all of our guests were commenting on how great it was to go to a wedding without "wedding food." The Dome Room where we had our reception is gorgeous and I could not have imagined a better place to have our reception. Another stand out thing about The Lenox is that on your wedding day you have an entire floor to yourself, so the only people on the floor all evening are guests and hotel staff. Honestly, I cannot say enough good things about The Lenox and about Taylor. We could not be happier about how the day went and if you are looking for a reception venue downtown, you have to look at The Lenox. If you book and you are lucky enough to work with Taylor too, I promise your day will be flawless. Thank you again to Taylor and to everyone at the Lenox for making our wedding day the best day ever!

My husband and I got married at the Lenox Hotel in August 2016, and if we had to do it again we would choose the Lenox every single time! We cannot thank them enough for our amazing wedding. A friend recommended the Lenox to us after she attended another wedding there. She raved about the food and kept saying how much fun she had. I'm so thankful she told us contact the Lenox because it was a magical place to get married. The dome room is absolutely gorgeous- the photographs do not do it justice. Alison and her team are extraordinary. We would frequently have questions, and we would worry about whether the Lenox could accommodate our requests, but we quickly learned how helpful Alison was. Working with this team in the months, weeks, and days leading to our wedding was very easy. We had far less wedding stress than many couples. Every single time we went to the hotel, we were treated like part of the family. From our first meetings to view the venue, to our tasting, to our rehearsal and wedding, every event was absolutely perfect. Even our guests commented about how welcome they felt at our wedding. Alison is such a talented coordinator. She is so accommodating, warm, and she made us feel so special. The day of our wedding was an absolute dream- Alison, Jenn, and their team did an amazing job setting up the room, the food was FANTASTIC (our 114 guests raved about it), and the staff absolutely went above and beyond to make it so that we had nothing to worry about on the day of wedding. There wasn’t a single part of our wedding that did not go as planned, and Alison is a huge part of that! She is incredible at her job. Everyone was extremely friendly, and they even delivered our cards and gifts to our suite and laid out a congratulations message in candy! Almost three months later, our friends and family are still talking about how amazing our wedding was and how much fun they had. The Lenox was an extraordinary venue, and it’s absolutely worthy of 5 stars.

I had the pleasure of getting married here over Labor Day weekend. I must say, it went off like a well choreographed symphony. We stayed and got ready in the Judy Garland suite, which was just so pretty and feminine, and was the perfect backdrop for wedding day photos. Alison, the Director of Catering & Events is the John Williams of this Lenox symphony, not one note was out of place. No idea how she stays so calm and organized with all the weddings and events she is planning. All of the food was delicious and got rave reviews. We even did some menu customization and everything was perfect. Alison was also a dream in providing vendor suggestions (photographer, DJ), as I was overwhelmed with choices online. We were planning this wedding from CA and she made it as easy as it could possibly be. (I am Type A and like to control everything and felt perfectly comfortable leaving everything in her hands.) The best part of the weekend was though was the staff. I wish I could name everyone. They do at least one, if not two weddings every weekend in peak season, yet every staff member treated us like we were the king and queen. They went out of their way to make us feel special. My new hubby and I, along with our dog, look forward to spending many more momentous occasions at the Lenox. Thank you to all the team for playing a role in the best Boston wedding weekend ever!

My husband and I had both our ceremony and reception at The Lenox, and we worked with Taylor Marshall as our Coordinator. We had a unique situation, where we had to change venues 3 months before our wedding day so Taylor had her work cut out for her planning on such short notice. She jumped right on top of things and made it look easy! She was so organized, knowledgeable, professional, and was very quick to respond to emails and phone calls. She's such a sweet, friendly person and so great to work with. My husband and I couldn't have asked for a more beautiful venue for our ceremony and reception. The Dome Room is gorgeous, and the dome really makes the space so much more than your typical hotel function room. The wedding package that you get with The Lenox is comprehensive and their team really takes care of everything for you so you don't have to worry about booking as many outside vendors or doing a ton of stuff yourself. They are also really flexible, and Taylor went above and beyond to accommodate our needs and wishes. She took so much of the stress off of us, as we knew that she would be able to make any last minute guest count changes or other changes work. Having gone through most of planning a wedding at a different venue, I can say with confidence that the catering tasting and food on the day of at The Lenox is unbelievable. Our guests were raving about their meals! The location of the hotel is perfect for photos, as well, with so many great areas being right there (BPL, Marathon finish line, Boylston Street, etc.). The Lenox allows the bride and groom to take photos on the roof at any point throughout the day/evening, which also made for some amazing pictures with the Boston city skyline in the background. Taylor and the rest of the team at The Lenox really went out of their way to make our wedding day amazing, not only with the big things but with the little touches as well. If you choose The Lenox as your venue you won't regret it!

The Lenox was the perfect venue for our wedding reception. We wanted a classic Boston wedding and the Lenox delivered just that! The space is beautiful and all of our guests raved about the food. From the beginning, Alison was so helpful and willing to answer all of my questions and help me make decisions. The reception went off without a hitch. It was a relief not to have to worry about anything during the reception. I knew that Alison and the Lenox staff had it covered. I also appreciated that the Lenox's pricing system included everything for a base rate per person. Most venues we looked at required a spreadsheet to figure how much we'd have to pay. But with the Lenox, I knew exactly what to expect in the end, which was really nice when you're trying to stick to a budget and avoid any surprises.

Booking the Lenox hotel was literally the greatest thing we did for our wedding!!!
From the day we went to see the space, all the way through our wedding brunch and afterwards the Lenox and their staff including Alison Majka and Taylor Marshall were so friendly, professional, and so personal! They always made us feel like our wedding was the most top priority.
All of our wedding guests raved about the amazing service and the food! My husband and I are foodies so that was very important to us! The private food tasting was so special and allowed us to bring guests - gave us so much more confidence that we made the right decision.
We did an after party at Solas Irish pub which was so much fun and the perfect place to end the night. We had our brunch in the dome room which had a completely different feel and worked so seamlessly for the weekend to wrap up.
I am forever grateful for Taylor Marshall for taking a huge weight off of my shoulders, and assisting with the vendor management. She virtually was a wedding planner even though her title states day of coordinator, she was so much more than that.
Taylor checked in throughout the planning process and made sure everything went seamlessly and made sure I had zero stress the day of my wedding. She set up my suite and my husbands room with our favorite snacks from each other and a little emergency kit- which came in handy for the big day. She even went as far as hand delivering adorable little decorated glasses of rosé while the ladies got ready in my suite. We found a really nice handwritten card from her the next morning, she really made us feel so special. There was a dance number with sunglasses which I left at the hotel by accident, Taylor had taken the liberty of shipping them to me and were there in a few days without me even asking. The service was above and beyond throughout the process and even after!
Needless to say, I would recommend this venue, perfect for headcount of 95 people!

I don't know where to begin! Alison and the staff at the Lenox made us feel comfortable from day one. They are thoughtful, attentive, flexible, and their level of service is unparalled. Our wedding was flawless. Every detail that I wanted, and DIY project I gave them to implement day of, was executed without a hitch. Honestly, there aren't words to describe how perfect the experience was from start to finish. It was a dream wedding and it would not have been possible without Alison, Jenn, and the staff at the Lenox. They are true professionals who clearly love their work. When you spend time with them you feel that love and it is a remarkable thing. Our ceremony was held in the dome room, and then they set the room for the reception while we were in the cocktail space across the hall. The ceremony space was set up beautifully, with intimate seating that mirrored the dome, and a special extra large aisle runner for the trios in our bridal party. The table settings were beautiful, and the team customized our menus (and even some last minute escort cards) to match our invitation suite perfectly. The hotel itself is gorgeous and guests that stayed over were absolutely gushing about their accomodations and the staff. I would be remiss if I didn't mention that the food at our wedding was insanely good. Everything from the cocktail hour appetizers to the entree selections were hot/fresh/flavorful, not "wedding food" at all! Our guests were raving, and texting pictures to friends who couldn't make it to show them what they were missing! Choosing the Lenox and Alison was the best decision we could have made for our day, and I am so deeply happy that we did.

We cannot say enough about The Lenox Hotel. Alison M. was our wedding coordinator and she is literally the best person ever. She responded to all of our emails (even the one liners), nailed every single detail and even checked in with us during the reception! No one could have been better than her. When we first started planning our wedding, we were overwhelmed. She made things so easy for us and kept us on track the entire year prior to the wedding. The rest of the staff at the hotel responded to every question, need and strange request we and our guests had throughout the weekend. We had our reception in the Dome room on the second floor and it was perfect. Better than we imagined. I would highly recommend The Lenox as a ceremony/reception venue.

We can't imagine a better place in Boston to have had our wedding. We had the ceremony and the reception in the beautiful second floor "Dome Room" in Oct, 2015 and it was as every bit elegant as the hotel itself. Alison from the Lenox was with us every step of the way with the planning process as well as ensuring a smooth ceremony day-of. This is a huge value that you don't necessarily get with other venues. The package also includes the Back Bay suite hotel room for the night, and a food/wine tasting session before the event to make sure you're happy with your menu. The pricing is also quite fair. If you are considering a wedding in Boston you should definitely look at the Lenox.

There aren’t enough positive adjectives to describe our experience with The Lenox this past June 2015! My husband and I began the process of searching for and looking at venues within Boston Proper in Spring 2014. We knew we wanted a smaller-sized intimate wedding and The Lenox was the perfect location for everything on our checklist. The boutique hotel is meticulously maintained and has been restored and sustained with impeccable care and attention to period-style detail. Only one wedding per weekend is conducted at The Lenox, which means the bride and groom receive a level of unmatched service that cannot be found anywhere else. Alison Majka, head of catering and sales, is hands-down one of the top coordinators in the city of Boston. Always quick to respond to emails and phone calls and genuinely dedicated to the happiness and well-being of each and every person she comes in contact with. It meant the world to my husband and I to see her treat our parents and friends the same way she treated us. Our guests could not have had more pleasant things to say about The Lenox and the staff as a whole!
Over the course of the year that we planned our wedding, Alison became a very dear friend and we often stop by the hotel for dinner and drinks and each time, someone working in the lobby recognizes us and makes it a point to say hello. My parents recently spent a night at the hotel for their anniversary and Alison made sure to make their weekend just as special as my own wedding weekend. Together we planned for them to be taken to and from Fenway Park, get dinner reservations, and Alison even sent a bottle of their favorite prosecco to their room as a treat from the hotel. If you are looking for 5-star treatment, award-winning food and beverages, and the most beautiful dome ballroom for your wedding, The Lenox should be your first and last choice!

We could not have picked a better place for our reception! We really wanted somewhere that was right in the heart of Boston and The Lenox fit all of our criteria. It has so much character being a boutique hotel and the intimate setting of the Dome Room was perfect.

Everyone at The Lenox went above and beyond to make sure that everything about our wedding day was exactly how we'd envisioned it. The staff was incredibly attentive, the food was delicious, the room was gorgeous- I can't say enough good things! Alison and Joanna were both fabulous to work with and answered all of my (many!) questions promptly and thoroughly. They made the whole experience really enjoyable which I didn't think was possible :)

We had such a wonderful experience with The Lenox and would highly recommend them to anyone!

The Lenox Hotel was an extraordinary venue for our daughter's wedding. Five stars seem woefully inadequate to describe the quality of their services, and their genuine caring. The venue was beautiful; the food was outstanding; all of the staff worked together as a highly competent and caring team. The staff went well beyond anything that might reasonably be expected in their flexibility, creativeness, and concern for all guests and details- from giving teddy bears and rubber duckies to children who were staying at the hotel, assisting guests in getting into their rooms early, adjusting rooms for the bride and her family to accommodate unanticipated last minute circumstances, and far more instances than I can relate here. Everything about our daughter's wedding at the Lenox was absolutely beautiful and memorable. I offer the Lenox hotel and staff the highest recommendation possible. Their professionalism, high quality, competence and genuine caring gave our family the gift of a joyous and memorable wedding for our daughter and her (now) husband. When we faced a family emergency the day after our daughter's wedding, Alison and the Lenox team drove to our home and personally delivered enough delicious food that kept us and our visiting family well fed for days. The depth of their caring and concern, coupled with the beautiful venue, would make the Lenox a memorable choice for any wedding.

I still cannot believe just how wonderfully all the staff at the Lenox treated us and our guests! Everyone had an absolutely wonderful time and I cannot recommend them highly enough.

They truly treated my fiancé and I like family-- they made sure we had our favorite snacks in our rooms, everyone greeted us by name, and predicted everything we could possibly need on our wedding day (long before it even occurred to us).

They also have the most comprehensive wedding package (piano player, linens, fancy chairs, wedding cake) which saved a lot of time and money looking for other vendors. It was a perfectly beautiful venue with the most kind staff I've ever met!

The Lenox Hotel was the perfect location for my intimate wedding! Alison was my point person and she was amazing to work with. She was so accommodating and prompt in her responses to any of my questions. The Lenox was a beautiful atmosphere to be married in and host my small reception/dinner party. Their boutique style service really makes you feel like their only customer and I couldn't be more grateful! My guests raved about the food and atmosphere. It was an A+ kind of night!

As a long-distance bride (living in Florida and planning a wedding in Boston), I knew that my venue choice would be the most important wedding decision I would make. My choice proved to be excellent! Alison and the staff at the Lenox made wedding planning as painless as possible, and gave my husband and I a perfect wedding day. Alison in particular made everything a breeze, and she was extremely flexible with my travel schedule and the many changes I requested in the week before the wedding. They took care of all the little details I couldn't be bothered with - like menus, table settings, and staffing. Many of our guests traveled over 1000 miles to join us, and The Lenox offered the perfect backdrop to a Boston wedding weekend. Many said this was the best wedding they had been to - the food was amazing, and the setting unforgettable. The staff treated us and our guests like royalty. My husband and I do not consider ourselves "fancy" individuals, and I was worried that this choice wouldn't fit us. The great thing about The Lenox is it is a small, classy hotel that is far from stuffy. In the end, they gave us and our guests a day we will cherish forever. I'd also like to point out the relative affordability ("relative" being the key word) compared to other hotels in Boston. They include all taxes and fees, and the wedding package is truly a steal. What they provide is worth every penny and then some. Thank you to Alison and everybody at The Lenox Hotel!!

Our experience with the Lenox Hotel was absolutely great! We had our wedding there on a Saturday. We arrived a couple of days early to get things settled, and the Lenox staff was amazing; we felt a very special treatment from them. They even upgraded our room to the honeymoon suite for no extra cost. The wedding coordinators, Alison and Christine were great! They were very responsive to any need/request we made and made sure the wedding went smoothly. They were there every step of the way, making sure every detail was attended to. The dome room (where the ceremony and reception were held) is stunning, and with the uplights we had at the wedding the room looked very beautiful! We took formal pictures with a fireplace as a background and they look great. The hotel is very nice, clean and elegant.

A+. My wife and I could not have been happier. This was the perfect wedding venue. Right in the heart of downtown Boston. So many great locations near by for pictures, dinners, etc. All walking distance. Our wedding coordinator Alison was fantastic. The food was delicious and the entire staff was FIVE STAR. Our room was amazing. We ended up staying a few extra nights to relax and enjoy Boston. The hotel is beautiful and its so great to have the bars and restaurants in the hotel. Highly recommend.

Perfect Hotel for a Small(ish) Boston Wedding
We were married at the Lenox Hotel on July 27, 2013. We had 125 people and the room was perfect for this size. We were taken care of from the moment we walked in the door and didn't have to think about one thing. All of our guests raved about the the service and are planning to go back to the hotel in the future. The packages they offer are comparable if not less expensive than other Boston hotels and they offer much more for the $. The Lenox Hotel offers the charm of a historic hotel right in Back Bay with all your guests need to enjoy themselves. Making sure our guests felt comfortable and taken care of was really important to us and the hotel did just that. People often talk about what they would do differently if they could do the wedding over again and I wouldn't change one thing. The hotel offered a classy, elegant atmosphere that wow'ed our guests from beginning to end. I couldn't have asked for anything more.

If you are planning to get married in Boston and have a smallish guest list (can hold up to 131 guests), The Lenox Hotel is incredible! You get a lot included (including the cake) and the staff is extremely accommodating. Our wedding coordinator, Alison Majka, was top notch! She goes above and beyond with her service and was there for our every need. We can't thank The Lenox and Alison enough for an amazing wedding!!

I can't say enough about the Lenox Hotel. It's truly a gem of Boston wedding venues.

I looked all over New England at different wedding venues: modern lofts, hotels, barn venues and found the Lenox won me over right away. From their cozy and classy but modern feeling lobby to the Dome Room- this is truly a special place. Nowhere in Boston did I find somewhere with such character and elegance, but modernity and style.

As for the wedding itself- it went off without a hitch. The service was great, food was excellent and timing was perfect! all the staff, from the butlers, desk staff, bartenders or wait staff were always very professional and so friendly! It truly was the perfect day, at this perfect venue!

On top of the Lenox Hotel itself being so amazing, I knew instantly that the wedding coordinator, Amy Fleury, was going to be great. If I could give Amy 6 Stars I would!! She was so helpful, responsive and accessible. I don't even know how many emails Amy and I exchanged, (many!) but she was always so responsive, enthusiastic and pleasant to work with.

I'd highly recommend this Venue to anyone!

St. Louis Wedding Chapel was awesome! They were very responsive, easy to work with and very reasonably priced. Would definitely recommend them to anyone. Our ceremony was quick and to-the-point ilke we wanted, but not rushed. Very happy with the service we received from them.

I don't think you could ask for a better reception site than the Lenox Hotel. They worked with us on everything and were always ready to customize and accommodate. The actual venue itself is GORGEOUS and for downtown Boston, the price literally could not be beat. I would recommend the Lenox to absolutely any bride.

Pros:
-The Dome Room and associated function rooms for the cocktail hour/bar are simply stunning. You just won't find a more beautiful location. It's very grand but intimate (perfect for our 100 people and comfy up to 120). There are lots of little areas to expand to that don't feel too spread out, like it can seem at big mansiony type places. The included Chiavari chairs just makes it perfect. Timeless elegance that you can also add plenty of personality to.
-We had a ton of out of town guests (like 80% of our 100 guests) and there were so many options of varying prices within a 5 minute walk, even our friends who couldn't afford the pretty pricey block rate were really happy with their location.
-The staff is seriously, seriously fantastic. Because the room wasn't sold the night before, we had access to start decorating etc (I did my own flowers/tables); I'd write emails with long lists of questions and would get prompt and helpful replies.
-They really worked with us on the customizing everything on the menu, which was great. Their filet mignon is absolutely perfect. Everyone just wanted to eat a whole bucket of their mushroom ravioli starters. Boston bibb salad a hit. They also worked to customize the alcohol package we provided and we customized the entire "package", too.
-The value for money at this place is just incredible. When we finally decided that we were going to have the event in the city, we were shopping around and were just blown away at how much less this place was going to cost us compared to other places with event minimums etc. We totally didn't choose the Lenox for the price, but that was a fabulous bonus!
-After the officially reception ended, we basically took over the City Table bar, which was a PERFECT way to keep the party going. Perfect.

Cons
-The quality of the food was excellent, and again, the mushroom risotto and the filet were some of the best banquet food I've eaten, but overall it's their weakest link and the menu could do with a bit of a modernization. They are really willing to customize, so don't hesitate to get exactly what you want!
- The rooms were pretty expensive (though worth it, I'd say). All of the parents' generation stayed there, which was nice for them, but pretty much none of our friends did. Still we had that kind of "home base" feeling for the wedding, which was really really nice.

A truly superb wedding experience. The Lenox was one of the best choices that we made.

Had a amazing winter wedding at the Lenox Hotel. The amazing package provides you with two wedding coordinators onsite who were wonderful. We held our ceremony and reception in the Dome Room, an afterparty at the Solas, the Irish pub and a Sunday breakfast in City Table. All my guests were raving about the service provided by all the staff and I couldn't have been happier.

The Lenox Hotel 2nd floor Dome room is ideal for smaller intimate weddings which is what ours was. There is only 1 function room and therefore only 1 function a night unlike many other Boston venues. The room is gorgeous and makes for beautiful pictures. We had 2 designated coordinators who were wonderful and stayed the entire night with us making sure everything went smoothly on our day. We completely customized our menu, by changing everything except the entree option. We also added 2 more courses and throughout this, the coordinators and the chefs were very flexible and accomodating. As a smaller boutique style hotel, I felt the Lenox placed alot of emphasis on making our day perfect. I would highly recommend this venue!

I recently had my wedding at The Lenox, and had a wonderful experience. The Lenox is first class all the way. They were the perfect venue for my fall wedding, providing a classic, old-world Boston feel for our guests.

Our coordinator Alison was so wonderful and sweet. If anything at all went wrong that day, I have no idea it did, and I'm sure it is all thanks to Alison's coordination. I felt completely comfortable that everything would be taken care of that day in The Lenox's capable hands.

The food and service during the reception were excellent, and the space was the perfect size for our wedding of 137 people. We also loved being able to just walk down one floor to Solas for our wedding After Party.

Everything worked out wonderfully, I would highly recommend this venue to anyone looking for a city wedding.

Katie and the entire Lenox team were incredible! They made both the planning process easy and the day-of coordination seamless. The Dome Room is absolutely stunning and was the perfect backdrop for our ceremony and reception. Would highly recommend the Lenox!!

Alison Majka and the staff at the Lenox Hotel are so helpful. We were planning our wedding during COVID, and like many had frequently changing plans. After having to cancel our original venue (and backup venue) we reached out to Alison about the Lenox. Upon further changes in our situation, we ended up planning our wedding at the Lenox in a matter of only 8 days, and it was absolutely incredible!

The team at the Lenox went above and beyond to ensure our families were comfortable with their stay and felt safe with the COVID protocols being taken at the hotel. We were all greeted with welcome baskets, and felt very cared for by the staff at the Lenox.

Alison was incredibly responsive, and worked with all of our vendors to ensure a seamless wedding day. We had a very intimate wedding, which meant fewer hands on deck day-of, but Alison was in constant contact, and gave me confidence that everything was being taken care of.

The venue itself is absolutely gorgeous; we had our ceremony in the dome room, but were able to get beautiful photos outside the hotel and on the roof as well. I am so grateful to have had our special day at the Lenox and will cherish the memories always. Highly highly recommend!

The Lenox hotel is the most classic, classy, Boston boutique hotel amazing charm and elegance. Once you step foot into the Dome Room, your breath is taken away. The detail in architecture and lighting creates the most romantic ambiance that is absolutely perfect for wedding day! The food and service is some of the very best in all of the city - if not THE best. The location makes it ideal for wonderful city photo opportunities as well as iconic activities and shopping to keep guests entertained from the moment they arrive! I could not have imagined my wedding at any other city hotel than The Lenox!

Working with Amy at the Lenox Hotel kept me at ease and made everything so simple. They really made planning my wedding fun and easy. Everything turned out beautiful and my guests are still raving about how great the food was. It was a little more expensive than I had originally planned on investing, but when I found out all of the amenities the package included it was well worth it. Amy and the staff at the Lenox walked me through every step of the planning process and made sure that we had absolutely nothing to worry about on our wedding day other than enjoying ourselves. On top of all of the great service, the elegant decor made for an even greater experience. Just upon walking in to the hotel lobby our guests were very impressed. The Dome room, where the reception was held, is absolutely breathtaking and definitely worth your consideration if you are planning a Boston wedding.

We did a non-traditional cocktail party only. The hotel only does one wedding event per night so we got the party and the dancing but skipped all the pomp. The Lenox was flexible with the set up (we booked way off season) and during the event everyone was stellar. The event staff were accommodating, top notch and all on their game like it was a full wedding event. I did a lot of DIY to fit our budget (making the favors, centerpieces and physically doing the room decor set up with friends) and everything else was effortless because the team during the event were all amazing. The location is top notch - small hotel all contained in one place with three possible eat / drink spots and everything you would possibly need walking distance. Weather permitting you can take scenic shots on the roof deck and the bridal suite is spectacular (we opted for the top floor suite). Overnight valet is a bit pricy ($49/night) and some of the other hotel staff weren’t as top notch but overall would say the wedding event itself was better than I could have ever imagined. Note: my wedding was not traditional so understand the cost does not reflect tradition.

We had been booked at the Lenox for several appx 6 months. When we hadn't heard anything from them coming up to the wedding we tried to contact them. It took us 3 weeks before we finally had to pretend we were some vendor to get through to find out that the lady we were dealing with had left and basically noone was dealing with our wedding that was coming up in 3 months. Finally we spoke to someone. They eventually hired someone new who was beyond useless and completely unprofessional. She actually NEVER formally introduced herself to me. Our contract stated we would have 2 dedicated event planners for our wedding, we ended up with this other useless lady and the guy who ran the 3 bars downstairs. hardly what I consider 2 dedicated persons. It was like pulling teeth to do our final reviews and the few small things that they were supposed to do ended up looking like a 2nd grader did it. So we ended up doing it ourselves (like the seating chart and menus). Even right down to the small things like, when we were first looking at the Lenox, their valet guys would meet you by the curb and open the door for you. The new guys that hired in under new managment were lazy as anything. Did not open doors, or have any professional mannerism, especially for someplace like the Lenox.
Our wedding went off with out a hitch and I had a great time. But i had to let go after the first time I went looking for a "coordinator" and couldn't find one. And just gave up. So, under their new managment..... they suck. Stay far away. We have been trying to pay our final bill, and its been 2 weeks that we have been trying to contact that damn lady.... still nothing.
Oh and I say value for cost, only because the 15% tax is already included in their prices so there are no suprises like what we had seen before....