The Laiken Reviews
Reviews
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2.8 out of 5 rating
2.8
11 reviews
Recommended by 56% of couples
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Quality of service 2.8 out of 5 rating2.8
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Average response time 2.9 out of 5 rating2.9
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Professionalism 2.9 out of 5 rating2.9
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Value 2.7 out of 5 rating2.7
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Flexibility 2.7 out of 5 rating2.7
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Jenna Sent on 08/27/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
**Absolutely Beautiful Venue and phenomenal team**
We couldn’t have asked for a more beautiful place to celebrate our wedding! From the stunning lake views and gorgeous ceremony area to the comfortable on-site lodging, this venue truly had everything we could have dreamed of. Having accommodations right on the property made our wedding weekend so easy and stress-free. The lake provided the most breathtaking backdrop for our ceremony, and every part of the venue felt beautiful, peaceful, and romantic. If you’re looking for a wedding venue that combines **beautiful scenery, convenient lodging, and an unforgettable setting**, this is definitely the place! We are so grateful for the memories we made here and would highly recommend it to any couple planning their special day. ❤️ -
Quality of service
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Anna Sent on 08/27/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly Recommend!!!!!!
Taylor and Sydney were absolutely incredible throughout the entire wedding planning process! I know they had to navigate quite a few obstacles and unexpected hiccups with the construction, but they always reassured me, kept me comfortable, and made sure I never felt overwhelmed. They truly went above and beyond to make sure I was happy, and I could not have asked for a better team! The property is absolutely gorgeous, and having everything in-house made the entire experience so much easier. I didn’t have to worry about a million little details—I was able to relax, enjoy my wedding day, and truly be present in the moment. I am so grateful for Taylor and Sydney and everything they did to make our wedding day so special. Highly recommend! 🤍 -
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Grady Sent on 08/27/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The absolute best
I came to the showcase and booked my wedding **immediately**! I had the opportunity to tour the entire property, meet all of my vendors, and even connect with my planner—all in one place. Within just a few hours, my entire wedding was booked, and I have never felt more relieved! The overwhelming nightmare of having to plan a wedding suddenly disappeared. With lodging, the rehearsal, and the wedding day all taken care of, I now have my entire wedding weekend booked, planned, and organized. The best part is knowing that I’m working with reliable vendors who already know the venue and the space so well. Everything felt seamless and stress-free from the very beginning. And of course, all of the food and desserts were absolutely amazing! I truly cannot recommend attending the showcase enough. It made planning my dream wedding easier than I ever imagined! -
Quality of service
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Samantha Sent on 08/27/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
**Absolutely Amazing Wedding Experience!**
From the moment we attended the showcase, we knew we had found the perfect place for our wedding. Being able to tour the entire property, meet the vendors, talk with our planner, and see everything the venue had to offer made the decision so easy. We actually booked our wedding that same day! What I loved most was how convenient everything was. Instead of spending months contacting different vendors, scheduling appointments, and trying to coordinate every little detail, so much of it was already taken care of for us. Having the lodging, rehearsal, ceremony, reception, food, desserts, and planning all in one place gave us such peace of mind. Our planner and the entire team were wonderful, and it was comforting knowing that our vendors were familiar with the property and knew exactly how everything worked. The venue itself is absolutely beautiful, and the entire experience felt organized, seamless, and stress-free. And the food and desserts were incredible! Everything we tasted at the showcase was delicious, which made us even more excited for our wedding weekend. If you are overwhelmed by the thought of planning a wedding, **I highly recommend attending the showcase.** Being able to see everything and meet everyone in one day made the entire process feel so much easier. We left knowing our wedding weekend was in good hands, and that feeling was priceless! -
Quality of service
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Chris Sent on 05/14/20254.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
This venue is going to be an Absolute Dream
Ok, so we just finished our preview tour of The Laiken, and I am so incredibly excited. This place isn't just another venue; it has such a unique and genuinely amazing vibe. Even though it's not officially open yet, you can already tell the whole aesthetic is going to be stunning. Definitely a five-star find for us!
What really blew me away was the perfect marriage of chic design and natural beauty. The way they're planning to integrate the buildings with the Hill Country landscape is just gorgeous – seriously, like something out of a magazine. The light, the textures they're envisioning… it has this cool, sophisticated, yet totally authentic feel. The architects clearly have amazing taste.
And the indoor-outdoor flow they're planning? It's going to be incredible. They're not just talking about big windows; they're creating a seamless connection between the beautiful interiors and that breathtaking Lake Travis view. It’s going to make the whole experience so smooth and enjoyable for everyone. It's more than just a pretty backdrop; it’s a fundamental part of what makes the venue so special.
I left with my mind racing with possibilities. This place feels like the perfect canvas to create a wedding that’s truly us – not just some generic, off-the-shelf package. It has this wonderful, exclusive feel, almost like our own private Hill Country escape for the day. I can already picture the stunning ceremony photos and then everyone mingling and having a great time under the stars. It’s going to be so memorable.
The passion behind this project is so clear, and I have a feeling this place is going to be the spot. We feel so incredibly lucky to have found this gem! -
Quality of service
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Judith Sent on 04/11/20251.6 out of 5 rating1.6-
Quality of service 1 out of 5 rating1.0
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Average response time 3 out of 5 rating3.0
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Professionalism 2 out of 5 rating2.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
SO glad we didn't use this venue
The location is pretty but the venue feels generic and soul-less. And that is just going by their presentation/photos as it isn't even built yet! They are insanely overpriced - watch out for the fine print. And there is not enough parking for the venue so they expect guests to carpool. Also- something they didn't mention and thankfully we asked, they expect ba $20 per employee tip on top of all the fees they do mention. What a rip off. -
Quality of service
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Roger Sent on 01/15/20261 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Fraud scammers
This company promises the world, takes your money, and then stabs you in the back. The venue was supposed to be complete by spring 2025, however, they won't even be ready to host a single event until at least the end of 2026. That is a full 2 years of lies and promises broken, money stolen, weddings ruined, and they just sit there fat, happy, and unresponsive on their pile of stolen money. Do not fall for their lies and scam, this venue will not be ready for your wedding and they will not help you in any way. Plus the food sucks and they charge you extortionate amounts. -
Quality of service
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Ashley Sent on 11/10/20251 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
2026 bride - word to the wise
This review reflects my current and up-to-date experience working with Walters Wedding Estates and their venue, The Laiken.
I would not recommend booking this venue at this time to avoid the level of stress and heartache we are currently facing.
We booked The Laiken in November 2024, while it was still under construction. At that time, it was being promoted as opening in Spring 2025. When that season arrived, the venue was still unfinished—and Walters Wedding Estates cancelled all Spring 2025 weddings, in some cases just two months before the scheduled dates.
We were never directly informed of this delay. We only learned about it through our own professional network, as we also work in the wedding industry. After learning about the situation, I reached out to my assigned planner, who redirected me to the Regional VP. After receiving only surface-level answers, I followed up the same day with more questions—none of which were answered for 30 days. On day 31, a new Regional VP contacted me to inform me that both my planner and the previous VP were no longer with the company.
We met on June 27th, where I requested written assurances that:
We would be notified promptly of any future construction delays, and
We could be released from our contract if the venue was not ready at least six months prior to our November 2026 wedding date.
The Regional VP agreed and said their legal team would send documentation the following week. This never happened. When I followed up, I learned that he, too, was no longer with the company.
By August 2025, I had yet another new planner, who connected me with the District Operations Manager (DOM). He informed me that the venue’s opening date had again been pushed from October 2025 to January 2026. During that conversation, he assured me that construction was “on track” and promised transparent communication. When I again asked for the assurances in writing, I was told this wasn’t possible because our contract was a “construction contract”—despite the fact that our paperwork is the same standard event contract used for all Walters venues.
In October 2025, I reached out to schedule a logistics meeting, only to learn my new planner had already left the company. The next assigned planner arranged a meeting with us, during which we discovered yet another delay—the opening had been moved to March 2026. This was never communicated to us; we only learned about it because we initiated the meeting ourselves.
After escalating the issue once more, we were connected with yet another new Regional VP, who initially agreed that the written assurances we requested were reasonable and said she would speak with her superiors. However, when I followed up today, her tone and stance completely changed. I was repeatedly spoken over and told that what I was asking for “legally could not be put in writing”—which is inaccurate, but apparently the stance they’ve decided to take.
Despite six different staff turnovers and three separate rejections of our reasonable requests, we are still being told to trust a “verbal confirmation” that the venue will open in March 2026.
As both a 2026 bride and a wedding industry professional, I deeply regret booking with Walters Wedding Estates and The Laiken. The lack of transparency, accountability, and consistency has been incredibly disappointing. -
Quality of service
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Katherine Sent on 10/18/20251 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Do not book
I’m shocked on how this company is still running. They were the most deceiving people I have ever met. They wouldn’t even give a reason as to why the venue wasn’t ready and their “vice president” was reading off of a script when he called us to cancel our wedding with less than 3 months until the date. Then our “planner” didn’t even reach out or have any human decency to offer any support. They tried to make us sign an NDA to get our money back. They delete all of my comments on their social media. They have no money which is why they are calling this a “resort” with the only amenity being a fire pit. They try to charge your guests by the hour to use the pool because they clearly are going bankrupt. Save yourself the time and do not book -
Quality of service
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Cassieisgettingmarried Sent on 03/08/20251 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Fraud venue who cancelled weddings
This venue is an actual joke. They lie about everything. They cancelled weddings and made the brides sign NDAs to get their money back. Every single employee is a liar. This company deserves 0 stars. I am begging and praying that no one ever books with Walters Wedding Estates. -
Quality of service
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A. W Sent on 02/28/20251 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Recommend to look elsewhere
The construction isn’t getting done anytime soon, don’t fall for what they tell you. -
Quality of service
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