The House of the Bride Reviews
View more informationReviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
12 Reviews
98% recommend it
-
Quality of service 4.9 out of 5 rating
-
Average response time 4.9 out of 5 rating
-
Professionalism 4.9 out of 5 rating
-
Value 4.9 out of 5 rating
-
Flexibility 4.9 out of 5 rating
+2
User photos
-
Ashlry Sent on 05/02/20235 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Best Bridal Boutique in Augusta!
I had the best private shopping experience and Whitney was amazing! I highly recommend! My dress was everything I wanted it to be and more.I had the best private shopping experience and Whitney was amazing! I highly recommend! My dress was everything I wanted it to be and more.-
-
-
+2 photos
-
Quality of service
-
Taylor Sent on 10/11/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Absolutely amazing
Best customer service. Whitney actually helped me with my prom dress 9 years ago and now she helped me find my wedding dress. Love the store and the selection and the price! Did not have to go over budget which is a plus!Best customer service. Whitney actually helped me with my prom dress 9 years ago and now she helped me find my wedding dress. Love the store and the selection and the price! Did not have to go over budget which is a plus! -
Quality of service
-
Lauren M. Sent on 03/18/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Fabulous experience
Alexis was so sweet and helpful with everything!!! Whitney was also helpful in explaining what I could add and change about a certain dress. One of the employees even tried on the other dress I was chosen between so I could see them side by side. They all were very accommodating and trying to make me happy!!!Alexis was so sweet and helpful with everything!!! Whitney was also helpful in explaining what I could add and change about a certain dress. One of the employees even tried on the other dress I was chosen between so I could see them side by side. They all were very accommodating and trying to make me happy!!! -
Quality of service
-
Christin H. Sent on 06/29/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Absolutely wonderful!
Whitney was absolutely wonderful. My experience at House of the Bride was amazing. Highly recommend.Whitney was absolutely wonderful. My experience at House of the Bride was amazing. Highly recommend. -
Quality of service
-
Maddie Sent on 06/16/20145 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
The House of the Bride has the best staff I have encountered so far while planning my wedding. They make you feel special and have excellent opinions as well. I highly recommend them to help you on your special day!The House of the Bride has the best staff I have encountered so far while planning my wedding. They make you feel special and have excellent opinions as well. I highly recommend them to help you on your special day! -
Quality of service
-
User1557249 Sent on 03/13/20145 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
If there was an option for a 6th star then this establishment totally deserves it!! From the beginning to the end of my appointment I felt very well taken care of! My bridal party and I were suprised by their complimentary refreshments and there was even a little goodie bag waiting when I walked into my room! The girls at House of the Bride were extremely helpful and knowledgeable and in the end I certainly said YES! to the dress!!If there was an option for a 6th star then this establishment totally deserves it!! From the beginning to the end of my appointment I felt very well taken care of! My bridal party and I were suprised by their complimentary refreshments and there was even a little goodie bag waiting when I walked into my room! The girls at House of the Bride were extremely helpful and knowledgeable and in the end I certainly said YES! to the dress!! -
Quality of service
-
Pennye Sent on 03/14/20145 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
I would highly recommend The House of the Bride. Whitney was just wonderful as she worked with us and My daughter found her dream dress on our first visit. They are very professional yet personable. They will work with you on any budget to find your dream dress. Thank you for a wonderful experience during this special time. Our experience exceeded our expectations from beginning to end!I would highly recommend The House of the Bride. Whitney was just wonderful as she worked with us and My daughter found her dream dress on our first visit. They are very professional yet personable. They will work with you on any budget to find your dream dress. Thank you for a wonderful experience during this special time. Our experience exceeded our expectations from beginning to end! -
Quality of service
-
Louisa D. Sent on 12/21/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
I had a wonderful experience with HOB. They helped me find the perfect dress, and they were also helpful with selecting other vendors. Whitney J Sullivan is fabulous, and my wedding day would not have been as perfect as it was without all of her help!I had a wonderful experience with HOB. They helped me find the perfect dress, and they were also helpful with selecting other vendors. Whitney J Sullivan is fabulous, and my wedding day would not have been as perfect as it was without all of her help! -
Quality of service
-
Robin Sent on 06/15/20105 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
The staff here are extremely kind and professional. I recommend that every girl in Eastern Georgia get her wedding dress from here.The staff here are extremely kind and professional. I recommend that every girl in Eastern Georgia get her wedding dress from here. -
Quality of service
-
Anna Sent on 04/24/20085 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
The staff at House of the Bride helped me, my bridesmaids, and my mother look our best on the big day! Their professionalism went above and beyond. From everything to personalized dress fittings, couture veil services, and excellent alterations, the House of the Bride was a fabulous experience!The staff at House of the Bride helped me, my bridesmaids, and my mother look our best on the big day! Their professionalism went above and beyond. From everything to personalized dress fittings, couture veil services, and excellent alterations, the House of the Bride was a fabulous experience! -
Quality of service
-
User2130749 Sent on 05/13/20154.9 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 4.5 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
I was visiting my parents, and my mom suggested we go to their sample sale. I had been to sample sales in the past, and I was always disappointed by the selection and attention. House of Bride was amazing! The staff and selection were incredible. The prices were incredibly fair, and they made the entire experience very special for both of us. I found my dress, and I'm excited to go back for my first fitting!I was visiting my parents, and my mom suggested we go to their sample sale. I had been to sample sales in the past, and I was always disappointed by the selection and attention. House of Bride was amazing! The staff and selection were incredible. The prices were incredibly fair, and they made the entire experience very special for both of us. I found my dress, and I'm excited to go back for my first fitting! -
Quality of service
-
Ana P. Sent on 10/20/20144 out of 5 rating
-
Quality of service 4.0 out of 5 rating
-
Average response time 4.0 out of 5 rating
-
Professionalism 4.0 out of 5 rating
-
Value 4.0 out of 5 rating
-
Flexibility 4.0 out of 5 rating
I got my wedding gown from The House of Bride. The sale person was really nice and friendly. Her name is Christina. She is very patient and nice lady. You will love her! As my wedding was in October 4th, 2014, and I went to the store in July, they charged me a rush fee to get the dress and veil on time.
The dress came in the second week of September. I got the alteration outside of the store because their price was out of my budget. The only thing I got little bit upset was because my dress was missing a button and the tailor could not find the same color and material to fix it and I didn’t have time to take it back to the store. Also the dress came first and the veil took little bit longer. I got the veil one week before my wedding.
The only thing I really want them to improve is the phone calls. The receptionist always ask you to hold soon as she answer the phone and sometimes you can be there almost 30 minutes waiting . When she gets back sometimes she doesn't know for who you're waiting for. I understand they are really busy there because they have a good quality of wedding gowns, but it’s not nice to be on hold for that long.
Besides all of I mentioned I really recommend the store! Special if they have sale!
I got my wedding gown from The House of Bride. The sale person was really nice and friendly. Her name is Christina. She is very patient and nice lady. You will love her! As my wedding was in October 4th, 2014, and I went to the store in July, they charged me a rush fee to get the dress and veil on time.
The dress came in the second week of September. I got the alteration outside of the store because their price was out of my budget. The only thing I got little bit upset was because my dress was missing a button and the tailor could not find the same color and material to fix it and I didn’t have time to take it back to the store. Also the dress came first and the veil took little bit longer. I got the veil one week before my wedding.
The only thing I really want them to improve is the phone calls. The receptionist always ask you to hold soon as she answer the phone and sometimes you can be there almost 30 minutes waiting . When she gets back sometimes she doesn't know for who you're waiting for. I understand they are really busy there because they have a good quality of wedding gowns, but it’s not nice to be on hold for that long.
Besides all of I mentioned I really recommend the store! Special if they have sale!
-
Quality of service