The Grove Banquet & Event Center Reviews

62 | Cincinnati, OH
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62 Reviews for The Grove Banquet & Event Center

Recommended by 96%

62
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4.8 out of 5.0
  • Quality of service 4.8
  • Professionalism 4.8
  • Flexibility 4.7
  • Value 4.8
  • Average response time 4.9

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The Grove Banquet & Event Center 1
The Grove Banquet & Event Center 2
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  • K

    Karen · Married on 11/24/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wonderful to work with.

    We couldn't ask for anyone better than Karen and Thom to work with at the Grove. They were very helpful and kind. Karen was very chill, which was extremely helpful during this stressful time!

    Sent on 12/04/2018

    The Grove Banquet & Event Center's reply:

    Karen - thanks again for choosing the Grove! You put so much time and thought into your daughter's special day and it showed - everyone was having a great time! We wish you and your family all the best and hope to see you back with us again! Thom and Karen
  • H

    Holly Woods · Married on 11/17/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    AMAZING and easy to work with!

    Our wedding at The Grove was AMAZING!! Karen and Thom were fantastic to work with and were so helpful throughout the entire process. We have gotten so many complements about how wonderful our reception was. Thank you to the entire staff for helping our day run so smoothly!! I will definitely be recommending The Grove to others. Thank you!!!

  • K

    Kim F · Married on 11/01/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Perfect Venu For Non-Profits Too!

    I have hosted a few events for my non-profit at The Grove. Thom and Karen are a dream to work with. For our events, each is very different with various areas for guest participation. Thom has a knack for the best set up to maximize our seating capacity and assure a good flow. Karen is attention to detail in the very best ways! (It's like having your own personal team of experts to assure your event is a success!) I highly recommend The Grove lighting packages - which set the mood for the event. (Worth the small upgrade!) The beautiful park setting is an asset and great for outdoor photos.

    Sent on 10/30/2018
    The Grove Banquet & Event Center 3

    The Grove Banquet & Event Center's reply:

    Kim - We love repeat clients like yours - working with non-profits is fantastic. And it's ironic that the rental income generated from events at The Grove go to support the Township's Community Art Center and our non-profit organization, ArtsConnect. We look forward to seeing you back next year! Thom and Karen
  • L

    Liz Selbu · Married on 10/27/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Had a great time the venue is nice

    The staff are prodess ooo nal and great and bartenders are amazong

    Sent on 10/29/2018

    The Grove Banquet & Event Center's reply:

    Liz - We are glad you had a great time. It's always refreshing to hear from those you attend events held at The Grove. And yes, the bartenders are amazing!! Thom and Karen
  • B

    Barbra · Married on 10/20/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Our reception at the Grove

    The location was awesome for a good price. If you think the day before your wedding is going to get booked you might want to reserve that day. The day before our wedding luckily wasn’t booked so I was able to set up beforehand. If I wasn’t able to do that then I wouldn’t have anything to do with the setup at all because I chose to do a first look and all of the pictures before the ceremony. If you have someone you trust to set up 2 hrs before that e event then you should be fine.

    Sent on 10/31/2018

    The Grove Banquet & Event Center's reply:

    Barbra - Thank you for entrusting us at the Grove with your special day -we are glad that we met all of your expectations! We loved your centerpieces - it takes a creative mind to make an engine piston into an elegant floral arrangement. It's great when couples personalize their events by thinking outside the box for their decor! We wish you and Theodore long life and joy together. Thom and Karen
  • J

    Jennifer Brock · Married on 09/08/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Hidden gem!

    Karen and Thom are fantastic to work with. They truly try to take care of every need. The bartenders are amazing!!

    Sent on 10/29/2018

    The Grove Banquet & Event Center's reply:

    Jennifer - We appreciate your kind review. We do try to make events we host at The Grove both fun and as stress free as possible. As you noted, it takes a great staff to do that - and yes, that includes our bartenders who like to make the day of as fun as possible. Thanks again and hope to see you back! Thom and Karen
  • D

    Diana · Married on 08/11/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We are very glad we chose The Grove for my sisters wedding reception. Everything came out as we planned and that's thanks to The Grove staff!

    Sent on 10/29/2018

    The Grove Banquet & Event Center's reply:

    Diana - A much belated thank you for the tremendous review. The event you put together for your sister was a memorable one - we hope you got to see some of the great pictures posted on our Facebook page! Thanks again! Thom and Karen
  • D

    Diane Mitchell · Married on 08/04/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The Grove staff is great!

    I absolutely loved working with Karen - she is the true definition of what customer service should be.

    I have been an event designer for over 40 years and I haven’t found a venue as hospitable as The Grove in a very long time. I was absolute pleasure working with Karen and her sister staff - thank you, thank you, thank you!

    Diane - Mitchell’s Memories Event Decor

    Sent on 10/29/2018

    The Grove Banquet & Event Center's reply:

    Thanks Diane - we enjoyed working with you as well and hope to see you back soon. You did a tremendous job taking a reception to the next level! Thom and Karen
  • L

    Lisa Calabrese · Married on 05/19/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    A wonderful venue

    The Grove of Springfield Township was the perfect fit for our son's wedding. Thom and Karen were very professional, kind and helpful from start to finish. Everyone who attended is still commenting how beautiful the ceremony and reception was. I will definitely have The Grove at the top of my list for future venues. Thank you so much for a beautiful, enjoyable and exciting time.

    Sent on 10/30/2018

    The Grove Banquet & Event Center's reply:

    Thank you, Lisa. We are happy that you and your family had such a wonderful time. We hope Jessica and Eric and many years of joy and love together! Thom and Karen
  • T

    Taylor Hall · Married on 04/21/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The Grove staff are great!

    The staff at The Grove were so professional and Thom was right there whenever we needed him. Everything flowed beautifully!

    Sent on 10/29/2018

    The Grove Banquet & Event Center's reply:

    Taylor - Thanks again for choosing the Grove to be a part of your very special day. We hope you and your guests had a wonderful night that you will remember for years to come! Thom & Karen
  • H

    Haley · Married on 10/28/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Everyone helped me every step of the way. They were very flexible with the meeting times and were very helpful with all of the information. I can't imagine a better experience anywhere else!

    Sent on 11/28/2017

    The Grove Banquet & Event Center's reply:

    Haley - It was great working with you and your mom to help make your big day come true - it was a fantastic night that Mickey and Minnie would have been proud to attend! Thank you again for choosing The Grove and we wish you and Will all the best! Thom & Karen
  • S

    Stephanie · Married on 10/14/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Thom and Karen were very professional, friendly and helpful throughout the whole planning process. Just wonderful people to work with! The reception hall is a very spacious room with a huge dance floor. A great value for a great venue. It’s a must see!

    Sent on 11/07/2017

    The Grove Banquet & Event Center's reply:

    Stephanie - what a fantastic night it was. You put together a beautiful event that I'm sure you, your wonderful family and friends will remember forever! Thank you for choosing the Grove and we wish you and Marshall all the best! Thom & Karen
  • C

    Cris · Married on 10/06/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We could not have been happier with our experience at The Grove. There were a number of changes we had to make and the staff delivered in terrific fashion. We would certainly recommend The Grove for any event. A big thank you the folks at The Grove for everything!!

    Sent on 11/12/2017

    The Grove Banquet & Event Center's reply:

    Thanks Cris - you all did a fantastic job on the event for your first time out! We hope to see you back again! Thom & Karen
  • C

    Christina · Married on 09/23/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Tom was great. Very professional. Kept everything flowing.

    Sent on 10/03/2017

    The Grove Banquet & Event Center's reply:

    Christina - You and Jerry put on an awesome reception - The Great Gatsby would have been proud! Thank you again for choosing The Grove and we hope to see you back! Thom and Karen
  • J

    Juana · Married on 08/12/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The grove was great! We loved it!

    Sent on 08/29/2017

    The Grove Banquet & Event Center's reply:

    Juana - We loved working with you and Kevin as well - what a fun night! We thank you again for making The Grove part of your special day and we hope to see you back! Thom & Karen
  • N

    Natosha · Married on 08/05/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    This venue is a gem.... Karen and Tom helped me achieve my vision for my event. This place has a good price and is a great place to achieve your vision for your event. My guests were so excited and pleased they loved everything from the bows on the bathroom stalls to the spacious parking and scenic view for those who wished to smoke outside. GREAT VENUE amber GREAT STAFF

    Sent on 08/18/2017

    The Grove Banquet & Event Center's reply:

    Natosha - we are glad everyone had a great time. It was so great to see that vision come together in a night your family won't soon forget! Thank you again for choosing The Grove and we hope to see you back soon!! Thom & Karen
  • J

    Jackie Blakly · Married on 07/15/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The staff & The venue

    The staff was very helpful & also made it very easy for us. The venue is a hidden gem. The bartenders did amazing for our busy friends & we really appreciate this.

  • B

    Brandi · Married on 07/01/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great location, nice outside scenery for pictures, reasonable priced! The staff worked hard to make sure my vision came alive for my big day!!

    Sent on 07/08/2017

    The Grove Banquet & Event Center's reply:

    Brandi - The rain held off just like you said it would!!! The wedding and reception was beautiful and we appreciate you including The Grove in your special day! Thom & Karen
  • H

    Heather · Married on 10/15/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    This location is perfect for couples who want to have their ceremony and reception in the same location. Thom was highly responsive and flexible in making sure that we had what we wanted to make our day perfect.

    Sent on 11/01/2016

    The Grove Banquet & Event Center's reply:

    We thank you so much for entrusting us with your special day - we hope you have a healthy and prosperous life together! Thom & Karen
  • R

    Rachel · Married on 09/24/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Karen and Thom were very friendly and helpful throughout the whole planning process. The Grove made our day very beautiful and special.

    Sent on 09/26/2016

    The Grove Banquet & Event Center's reply:

    Rachel - It was a beautiful night - everyone looked like they were having a great time! You and Jay did a wonderful job planning your ceremony and reception and we were happy we could be part of this special day! Thom & Karen
  • Y

    YVONNE · Married on 07/16/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    IT WOULD BE THE BEST DECISION YOU WILL EVER MAKE.

    Sent on 09/26/2016

    The Grove Banquet & Event Center's reply:

    We like to think so!! :o) Seriously, we appreciate your choosing the Grove. You're reception was beautiful! Thom & Karen
  • User5613193 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    They were very flexible and helpful with all of our questions. They were able to make the entire experience worry and stress free! Thom was very responsive through email and helpful during our meetings. Karen did an amazing job setting up the reception and helping with the decoration. We were beyond pleased with our experience at the Grove!

    Sent on 09/27/2016

    The Grove Banquet & Event Center's reply:

    Thank you for the review and including the Grove in your special day - we wish you and Jimmy all the best! Thom & Karen
  • D

    Doug & Darrelle' · Married on 04/23/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The staff was very helpful and took the time to answer any and all questions we had. Thom and Karen were very professional while making you feel as if you were old friends. We have and will continue to recommend The Grove to anyone needing a reception venue

    Sent on 05/01/2016

    The Grove Banquet & Event Center's reply:

    Doug & Darrelle' - We thank you again for choosing The Grove - you both were great to work with. A long life and much happiness to you both! Thom & Karen
  • A

    Abby · Married on 04/09/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The event coordinators are the best! I had no issues with planning, or getting a hold of anyone. They were very professional and made the whole experience very easy. They are very flexible with meeting times too. The $4,000 we spent on the vendor included: a Saturday 5 hour rental, set-up time, cleaning time, soft drinks, upgraded alcohol package, bartenders, up-lighting, tables and chairs, linens, and an on-site day of coordinator. All of the proceeds go toward the senior center in Springfield Township which is also nice to know.

    The space isn't your picturesque Pinterest dream spot, but it is extremely practical and fun. I know they are actively working on updates to the facility too. At the end of the day, your guests are going to remember how much fun they had on the large dance floor, not the color of the window drapes! Save your money and book The Grove!

    Sent on 04/26/2016

    The Grove Banquet & Event Center's reply:

    Abby & Matthew - Thank you for letting us be part of your special day - a long, healthy and prosperous life to you both! Thom & Karen

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