The Grapevine Banquets Reviews
Reviews
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4.8 out of 5 rating
4.8
Excellent
18 reviews
Recommended by 95% of couples
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.8 out of 5 rating4.8
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Value 4.7 out of 5 rating4.7
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Flexibility 4.7 out of 5 rating4.7
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Ami Sent on 08/25/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent service, food, and experience!
My husband and I had our vow renewal and reception at Grapevine Banquet Hall yesterday, and the entire experience was absolutely wonderful from start to finish. The communication with everyone involved—from the very beginning until the end—was exceptional. The officiant, DJ, bartender, and the entire Grapevine staff were amazing! They went above and beyond to make sure everything was stress-free and asked all the right questions to ensure our night would be perfect—and it truly was, even better than we imagined.
We chose a buffet style dinner with chicken parm, beef steak (so tender!), green beans, mashed potatoes, fresh rolls, potato salad, and a fresh salad. Everything was incredibly fresh, delicious, and well-seasoned. Our guests couldn’t stop raving about the food, the beautiful facility, and the great time they had. Even today, we’re still hearing compliments!
We couldn’t have been more pleased with everything, and we highly recommend Grapevine Banquet Hall to anyone looking for a beautiful venue with amazing food and outstanding service. -
Quality of service
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Ashley Sent on 06/01/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love is easy as ABC5242025
Long story short… we got engaged January 2024 and after the initial bliss of engagement… we embarked on the venue search. Out of the six venues we reached out to, only one reached out and wanted to meet us. Choice was made, The Grapevine was our place and there was no need to keep searching…. The team here obviously knows a thing or two about running a business.
Here comes the review:
We had the great pleasure and honor of working with Beverly, she took the time to walk us through the entire establishment and after seeing the amenities, opted to have both ceremony and reception there.
Beverly’s attention to detail and coordinating made our wedding preparations that much easier… and day or night, if we had a question… she was always available.
Day of… everything was what we expected and then some. Thank you to Christina, Liza and Amanda for making our dream wedding! Our guests were beyond impressed by the service and the food! No empty stomachs to be had! Also accommodating for dietary restrictions and made a separate plate for our guest.
If you are looking for exceptional service, attention to detail and an amazing team working with you… look no further than The Grapevine!!!!
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Quality of service
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Alex Sent on 02/10/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Booking our wedding for 2027!
Amanda has been amazing helping us book our wedding for 2027! We are so excited. The venue is absolutely perfect. Talking to her you truly feel like she has your best interest in mind. -
Quality of service
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Lorna Sent on 05/16/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
100% satisfied!
Service was great from start to finish. They worked within my budget and went above and beyond to accommodate me and my guests. I would recommend them to anyone. Place is gorgeous and clean. -
Quality of service
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Danielle Sent on 11/30/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Corona canceled
We had to cancel due to Covid. They were most accommodating and completely understanding! -
Quality of service
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Latonya Sent on 05/19/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Coordinator
I’ve had several events here, and it’s top notch service every time, from the owners, managers and all staff . They go over and beyond to make sure everything is good and you’re satisfied. -
Quality of service
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Starr Sent on 05/18/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you want the perfect reception
The venue was PERFECT as was the staff!!! We could not have asked for a more attentive or accomodating experience! My daughter and son in law enjoyed EVERY moment of their special day. Every detail was thought of and we could not have been more pleased with our choice for our celebration!! We are still receiving phone calls and rave reviews about the reception!!! A HUGE thank you to Liza and her staff for thinking of EVERY little detail to make the day a special memory and the food was just as wonderful!!! You will not regret booking your party with the Grapevine- from planning to follow through the staff, decor and food was spot on!!!! A wonderful experience was had by all. -
Quality of service
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Shay Sent on 05/15/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Coordinator
What can I say about the GRAPEVINE in one word
GREAT ALL AROUND!!!!!
Let’s start
Owner Liza hands on at every event GREAT to work with pricing affordable to anyone
Banquet Hall GREAT beautiful clean inside & outside welcoming
Secretary Barbra)GREAT In giving information prompt on responding to emails calls appointments
Manager of events(Mark) GREAT attentive welling to help guess pleasant all around guy
Staff GREAT professional dressed well clean courteous respectable caring
Food GREAT tasting flavoring presentable
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Quality of service
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Sharone Sent on 05/13/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Very attentive clean
The food was excellent the service was pleasant & the staff very pleasant -
Quality of service
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Courtney Sent on 05/12/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend the Grapevine Banquets!
Liza and the whole staff at the Grapevine Banquets have been WONDERFUL to work with!! From the first meeting we had there to see the venue we absolutely knew it was the perfect fit for us. The facility is beautiful, modern and had everything we were looking for (and more) . It has been so easy planning our big day with Liza and the staff they have made it way less stressful for us! When the Corona happened and we had to move our wedding day, Liza was EXTREMELY helpful and quick to respond. Even before the Corona she has always been extremely quick to always respond to us. She has been so easy to work through all this craziness with. I can't imagine not having someone like her guiding us through all of this! She has gone ABOVE AND BEYOND for us to make sure we found a new date we are happy with. I CANNOT recommend the Grapevine Banquets enough, and can't wait for our wedding next year! -
Quality of service
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Debbie Sent on 04/30/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Couldn't have asked for anything more!!
We had such a positive experience with Grapevine Banquets! Liza and staff were accommodating, responsive, and worked with us to understand what we were looking for. They designed a package to fit our needs and exactly what we were looking for. We had so many guests tell us how awesome our wedding was. The venue was gorgeous and the food was simple amazing!
They had beautiful uplighting the accented the room wonderfully. The also had an in house professional DJ/Photobooth company Moving Music that they recommended. The DJ was fantastic and kept the floor packed all night. The photobooth was packed and our guests loved the ability to get the photos sent to their phones and get a copy of their photo strips for everyone! Overall, we're so happy that we chose Grapevine for our wedding and we would highly recommend them to anyone! -
Quality of service
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Stephanie Sent on 10/08/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Sept 2019
Liza and her team are so great from the planning process to the day of they were so helpful! The food was amazing and they decorated the room just how I wanted! -
Quality of service
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Kaitlynn Sent on 09/01/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience!
We had our wedding at the Amherst location. I was in communication with Liza throughout the planning process, and she was great about answering all of my questions. One important thing to note is that if you have more than 170 people you cannot have one of the buffet options. We were able to drop off all of our decorations the week before our wedding, and it was set up beautifully the day off. -
Quality of service
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Kat E. Sent on 06/05/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding
Oh my God I don’t know where to start from the very beginning Lisa was amazing she was attentive & of reassuring and her professional liza is hands down above any other venue! She was available anytime day phone call email text was no bother at all day or night to reassuring us that it was going to be a perfect day and that it was ! it was more than my husband & I imagined and more that we could ask for ! you choose this venue you would not go wrong the food was amazing the staff was amazing that day the venue Was just beautiful! Guests are still talking about the food soooo delicious! -
Quality of service
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Kelly Sent on 09/22/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful service, food and service. My daughter and son in law we're so happy as were we. We will definitely use them again. Thank you Grapevine Banquets! -
Quality of service
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Victoria Sent on 06/29/20244.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
They were amazing!
They were very professional and personal. Whenever I had questions they would reply back less than two days. Most venue prices are expensive but theirs were manageable. The place itself is also so clean and classy looking. I highly recommend them. -
Quality of service
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Lynn Sent on 05/31/20174.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Venue planners are polite and full of energy and information. This was the first place we came to see and after 10 other appointments with other venues the Grapevine had the best prices, space and etc. The best part was we booked a year in advance and we are locked in that price with no fear of prices increasing the following year like other places. -
Quality of service
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Laura Sent on 03/27/20231.4 out of 5 rating1.4
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Quality of service 2 out of 5 rating2.0
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Average response time 2 out of 5 rating2.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Terrible Wedding Experience
I got married May 2022. Thinking about them as a vendor still makes me upset, every other part of my wedding and wedding planning experience was great except for dealing with the Grapevine, Depew. I had picked out buffet from their menu after meeting with them, along with the food items. Then in March, they tell me I can't have a buffet, they want me to do plated. This wasn't possible, i already got my RSVPs, I'm not going to call hundreds of people for their food choices. So finally they ended up allowing me to keep buffet, which is all i ever wanted, but tagged on $4.00 a person because I wouldn't agree to switch to plated. Their reasoning on this was that it states in all contracts "pricing may change" so keep that in mind when you look at their prices, add an extra $4 in case they do the same to you. Not only that, they made me switch to food items I didn't want, but still charged me $4.00 extra as they said in their emails "The cost increase is based on your selection to continue with a buffet service." I got married in the time of covid the Grapevine would not give a single penny back because I didn't give 10 days notice of cancelations as their contract stated. Do not use Grapevine for your wedding, they took so much of my money and added these surprise charges last minute, along with the stress of not letting me have a buffet before the wedding. -
Quality of service
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