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The Fulton Table Reviews

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Reviews

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    Rob Sent on 01/22/2022
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    Great place for a wedding

    What a perfect place for a wedding ceremony and reception. We might not have seen many places in person during our search process in 2020, but once we came to City View, we knew it'd be the place we'd get married. The ceremony space downstairs is perfect, and the upstairs loft provides a beautiful view of the city and a space that can accommodate extensive decorations, or is just fine with minimal effort as it is perfect on its own. The service on wedding day was exceptional as everyone was friendly and fun, the food was great, and the tasting beforehand was a really good time, too! (My wife is insisting I highlight the food more, as it was amazing, especially the salmon and pull-apart breads!) Our coordinator changed from Paulette to Lexi about halfway through the planning process, which turned out to be a seamless transition. Lexi was extremely responsive, flexible with our changing guest count and table arrangements, and provided great advice the whole time. They also provided clear communication and direction as vaccine requirements came into effect two weeks before our wedding. We definitely made the right decision!
  • Samantha
    Samantha Sent on 12/18/2021
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    Perfection

    Lesley abs City View were perfect! I couldn’t ask for anything more. The venue was beautiful, Lesley was so helpful and didn’t miss a single detail. The staff was very attentive, and everyone raved about the food! We had the hanger steak, which was so tender, and the roasted chicken. People were talking about the chicken for days to come.
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    Are you interested?

  • Sarah
    Sarah Sent on 10/14/2021
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    Perfect city venue

    We loved our experience at CVL
  • Jessica
    Jessica Sent on 05/25/2021
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    Dream Wedding at CVL

    As a COVID wedding couple, no part of the wedding planning process was easy until we decided to book with City View Loft and LM Catering. Unfortunately our original venue did not work out, so we ended up looking for a new venue 2 months out from our wedding. We worked with Jamie and she was fantastic in every way possible. She was always responsive, patient with our endless questions, upbeat, and had us feeling so good about them from the beginning that we booked without even seeing the venue in person. Jamie and the beautiful CVL finally got us excited about our wedding after so many obstacles we had to overcome, and it ended up being a truly perfect day.
    Beautiful venue, unbeatable view, amazing food, and great staff to work with.
  • Tim
    Tim C. Sent on 12/10/2020
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    Beautiful venue with great staff!

    We had our wedding at City View Loft in August 2020 and we could not recommend the venue more! Because of the pandemic, we had to make many changes but working with Jamie made everything easy and stress free. She was extremely patient and worked with us as we went back and forth trying to make decisions throughout the months leading up to August. She responded quickly to all our questions and always had a bright and positive attitude, which we really appreciated during that time. Jamie was even able to allow us to come the day before to decorate since there were no events going on. Working with Jamie made the venue that much more special to us!

    The venue itself is beautiful. All the photos came out stunning and beautiful. We had our ceremony and cocktail hour downstairs in Kitchen Chicago and dinner upstairs. Both areas are beautiful and very photogenic. The view of the city from the upstairs windows is breathtaking and a perfect backdrop for photos. The food was amazing as well. Our friends still talk about how the food was so delicious and a few of our friends have even tried to recreate the salad. The cake was done by Sophie at Vanille. She was amazing to work with as well. We walked into our consultation completely clueless and Sophie guided us to our dream cake! It was beautiful!

    Overall we're so happy we went with City View Lofts! We appreciated the professionalism and positive attitude of every staff and vendor that served us. It was not the wedding we originally envisioned when we booked the venue last year (pre-pandemic), but it was better than we could have imagined and turned out to be a memorable day we will never forget.

    We're so grateful to CVL, all of their staff, and the owners for working with us and being flexible during the pandemic to make this all possible and done safely. We've heard so many awful stories of friends being swindled out of their deposits and/or being strong-armed by the venues they've booked with. If you're cautious about booking with a vendor due to trust, please know that Jamie and CVL will take care of you and will work with you as they've done with us.
  • Sarah
    Sarah Sent on 11/20/2019
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    Could not imagine a better event

    Amazing!! We had an amazing time with the venue!!
  • Heath
    Heath Sent on 09/11/2019
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    The Definition of PERFECTION!!!

    If you are trying to decide between another venue and City View Loft, PLEASE pick City View Loft!! You will thank yourself for years to come, and they will make your wedding day absolutely PERFECT!

    My wife and I had looked around the city at 5 other venues. We considered all of them but kept coming back to City View Loft (CVL). The space, THAT VIEW, the package options, value, and magical aura of the venue just kept pulling us back to them. I will be thankful for the rest of my life that we chose them! Jamie and her team, I can't begin to explain what they did for us, and how we will remember them forever!

    Even if none of the other factors had sold us on the venue, Jamie, the lead for CVL, was the icing on the cake! We knew from the moment we met her, that she was going to make the difference!! She brought experience, care, and a sense of calm to our wedding planning process. Jamie was never a salesperson or pitch-man. Throughout the entire 16 months, she gave us honest and direct advice about every decision, never once sold us on things we didn't want, and guided us through the whole process. She was beyond a point person for a venue. She treated us like human beings and friends, rather than clients.

    Then there is the venue itself! What can we say, we are simply speechless! The venue, a beautiful space, with vaulted cathedral ceilings in the main hall, separated bridal and groom suites, and a separate hall for the reception, was an absolute stunner of a venue for our wedding! CVL gives you the chance to take the space and truly make it your own. They offer altars and arches, tables and chairs, but give you the freedom to do what you like with the space! When we had ideas about how we wanted to decorate the venue, and how we wanted things arranged and organized, the only thing we heard from them was "we can do that". I can't explain to you how much this meant to us, to have a venue completely willing to make your day your way. It took away so much stress and worry, and instead let us focus on other pressing matters!

    The team at CVL was amazing!! During the entire process of the wedding day itself, I noticed Jamie and her team working diligently to make our wedding day run like clockwork. Whether it was Jamie rolling up and moving rugs from our altar herself, to her team turning the main hall from a wedding to a cocktail lounge in a matter of 5 minutes, to the caterers personally introducing themselves to my bride and I and telling us if we needed ANYTHING to simply flag them down, we could not be more impressed with the work they did. The stress this team has to carry on their shoulders from the constant bombardment of questions, requests, demands, from the couple, bridal party, family, and other guests, must be absolutely overwhelming. Yet I saw nothing but grace, composure, and smiles from this incredibly organized, friendly, and hard-working team.

    I could go on for hours about City View Loft and the job they did for us. My wife and I could not be happier that we chose City View Loft, and we will forever be grateful that we did choose them over all of the other venues in Chicago. If you choose CVL, I can reassure you that you will NOT be disappointed in your decision. Instead, you will be forever filled with bliss for making the best decision of your life.

    To Jamie and all of the CVL team, we can't thank you enough for giving us the best day of our lives! From the bottom of our hearts, THANK YOU!!!
  • Jordyn
    Jordyn Sent on 07/25/2019
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    Best Wedding Venue EVER!

    We just had our wedding at City View Loft on July 12th! It was truly, the most beautiful venue. The second Brett and I walked in, we KNEW we had to have our wedding there. We worked with Jamie who answered any and every question we had. She was truly AMAZING and made us feel comfortable with everything. Our guests are STILL talking about the venue and the food from LM Catering. It was DELICIOUS! The chicken was so moist and tender, the steak was amazing and the veggie choice was delicious! This venue is romantic and beautiful and you can decorate to make it yours! I would recommend City View to everyone! Thank you Jamie, LM Catering, and City View for giving us the wedding of our dreams!
  • Amber
    Amber Sent on 07/01/2019
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    Dream wedding

    The Kitchen and City View Loft were perfect! From the space itself, to the staff, and that view! Can't recommend it enough. And everyone raved about the food!
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    Lorrin Sent on 06/18/2019
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    Perfect Venue!

    We booked City View Loft for our wedding in May 2019 and we couldn't have made a better choice. From the start of our search, we were looking for a rustic, loft style space that felt romantic and unique. We instantly fell in love with City View Loft! It was the PERFECT venue - all of our family and friends are still complimenting the staff, the food, and the style of the venue overall. The exposed brick, unique loft style, and the skyline view was breathtaking enough to serve as majority of our decor. The venue is enough! It is such a great option to have the ceremony space separate from the reception space to make the flow of events seamless. CVL also provides an online portal to help visualize the set up of the event, which was very helpful in settling my nerves about everything being where it should be! The BYOB policy is also a huge cost saver for those who are on a budget. The quality service, AMAZING food, and everything in between was well worth the affordable price - especially when considering other venue prices in the Chicago area! You won't regret booking City View Loft for any event!

    Jamie was amazing to work with - she made herself available for any questions, was open to being flexible to our schedule, very communicative, and always made us feel comfortable. Thank you for making our special day one to remember!
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    Kelly Sent on 05/15/2019
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    Amazing evening and food with a beautiful view!

    We recently got married at City View Loft and could not have been happier with the experience! We worked with Jamie Bacon who is very prompt with communication and thorough with details. The staff on the day of the event were lovely and the food was delicious and well executed. We highly recommend this venue and their caterer, LM Catering, to any couples looking for an urban wedding that won't break the bank.
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    Erin Sent on 03/06/2019
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    Great; recommend to others

    We had our wedding at City View Loft (CVL) and had an amazing time. The two spaces (CVL and Kitchen Chicago) were beautiful and unique. The staff helped us set up the areas to create a wonderful atmosphere for our wedding. Throughout our experience with CVL, we worked with Jamie Bacon, who was great. She always responded to us in a very timely manner and answered all of our questions. She was extremely accommodating and helped us create the wedding we wanted. During our wedding, she checked in with us several times to ensure that we were doing okay and that we had everything we wanted. We received several complements on the food from many guests, and we enjoyed the food ourselves, too. The service by CVL staff was great, and everyone was very nice. Jamie and the rest of CVL staff worked very well with the other professionals we hired and worked with for our wedding. We would definitely recommend City View Loft to others.
  • Christina
    Christina Sent on 02/18/2019
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    Beautiful Venue, Amazing Staff

    As soon as we stepped into City View during our viewing, we immediately knew that this was the venue we wanted. There's two absolutely gorgeous spaces we used for our ceremony and cocktail hour and then dinner and reception. The fairy lights behind us during our ceremony were a hit with guests, nearly everyone took beautiful photos of themselves in front of them. City View is a simple, not too rustic space perfect for couples who don't want to do much in terms of decor but it also offers the opportunity to bring in great decor without the space feeling overwhelmed. The team with City View was also amazing. We had the pleasure of working with both Gabi and Lorraine. We worked with Gabi up until about a month before our wedding and Lorraine took over after that. Gabi was phenomenal, she offered us great recommendations and opinions when we asked about anything and really guided us into making the decisions that would be best for what we wanted. It's clear that she has a lot of experience working in the space and has a knack for understanding what a couple is looking for. The transition over to Lorraine was seamless. We did not have to answer any questions or provide any more information as Lorraine was up to speed immediately. She made sure that all of the work we put in for almost a year was manifested the day of our wedding. Having someone there day off was such a relief as my husband and I were able to enjoy our day without managing anything day off. Both Gabi and Lorraine were huge assets into making sure our wedding was exactly what we needed and nothing, and I mean absolutely nothing, went wrong day off, which we were more than prepared for. It was perfect thanks to them.
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    Megan Sent on 06/21/2018
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    We had our wedding at City View Loft last month and I'm so glad we chose it for our venue! The venue itself exceeded all expectations and looked prettier than I imagined on our wedding day. Having the two spaces is such an awesome feature and a nice way to split up the night. The food was incredible! I inhaled my risotto and have had numerous people tell us it's some of the best wedding food they ever had.

    We worked with Jamie for most of the time and she was a delight to work with! So helpful in the planning process and really kept us on track. Gabby was our day-of contact and she was so wonderful! She seemed to anticipate everything we needed right before we knew we needed it and even run out to get more whiskey for us when our crazy guests drank it all. The staff in general was really phenomenal keeping people fed, hydrated, and safe throughout the night. It was perfect!
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    Ryan Sent on 02/14/2018
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    We had our winter wedding at City View Loft, and they did an incredible job. We worked primarily with Jamie Bacon, who was so easy to work with--she was incredibly responsive and helpful. We used their downstairs Kitchen Chicago space for our cocktail hour, which I highly recommend. The space itself is gorgeous, and their in-house caterer (LM Catering) is a terrific part of the package deal. I was seriously impressed and I highly recommend checking out the space for your wedding.
  • Mark
    Mark Sent on 02/11/2018
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    We had our wedding and reception at City View Loft on 12/9/17 and could not have been happier with our decision! From the first visit to see the space to our wedding day, Jamie was absolutely wonderful to work with. She was quick to respond to any questions we had and was very accommodating throughout the process. The space is absolutely gorgeous and didn’t require any additional decoration which was great for our budget. The day itself went off without the hitch and the staff was attentive, professional and fun. We received many compliments on the appetizers and food, and the skyline view was incredible all night. If you’re looking for that elusive industrial but rustic vibe and don’t want to break the bank, go with City View! You won’t regret it.
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    Kristin Sent on 01/02/2018
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    I had my wedding reception at City View loft I and was more than happy with my experience from my initial visit all the way through the end of my reception.

    Team: Very accommodating and responsive. They allowed me to have a 90 guest minimum on my contract rather than the standard 100. Jamie (sales) and Gabi (coordinator) also respond to emails very quickly. I also was able to drop off my decorations the week of my wedding rather than the day of. Gabi was amazing at answering all of my questions and giving us suggestions. It felt like we got a planner/coordinator included in our venue price.

    Venue: The space is amazing and has beautiful city sky line views. I also loved the rustic feel of the space and the beautiful chandeliers and the tea lights provided by the venue.

    Food & Drink: The food was better than most restaurants. I was pleasantly surprised at the high quality of the food at the tasting and the food was equally good at the reception. I received so many compliments from my guests on how good the food was. Way better than any other wedding food I have ever had. I ordered booze from Binny's which was very easy to coordinate and they take returns. They deliver come back and pick up everything without you having to be involved, Gabi coordinates the delivery and pick up. The cake was also included in our food price and it was delicious, not dry at all like wedding cake can be. It came from Vanille Patisserie.

    I received so many compliments from my guests on the space, the view and the food. I could not have been happier with my experience start to finish.
  • Mary Kate
    Mary Sent on 08/16/2017
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    I had the best experience with city view loft. I worked with Jamie throughout the process and she couldn’t be more helpful. The venue itself is spectacular and the staff is even better. We felt really well taken care of and would choose City View Loft again and again. The food (LM catering) was better than I could have imagined, everyone is still telling us how great the food was. I will recommend this venue to anyone I know getting married.
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    Taylor Sent on 05/06/2017
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    My wife and I got married at City View Loft in mid-March and we could NOT be happier about the venue. Jamie, who helped us coordinate throughout the planning process and the day-of, was so kind and patient. She helped us work through all sorts of details in the planning process, and remind of some of the little (and not-so-little) things we were forgetting to plan. The space itself is gorgeous of course, it required such little decoration; the tables themselves in the loft are so beautiful we opted out of tablecloths. The food, though. The food was absolutely amazing. Our guests are STILL talking about the steak; everything was absolutely perfect. We knew from the tasting that the food would be a smashing success, and the LM Catering crew took such amazing care of us during the tasting, we knew that our guests were in for a real treat. Literally the only criticism, if you can call it that, is that there is very little signage, so folks getting lost (and lost in the elevators) happened a bit, but we knew that would happen and could have done more to mitigate it (so really its on a us, but do keep that in mind). I think I could write an entire review on the staff at City View Loft and still not give them enough praise. I kept saying that they were "like magic," a glass would break or a guest would need something, and before anyone had a second to even ask it was taken care of. The woman who was taking care of us at our Sweetheart's table was so unbelievably kind, she went above and beyond making sure we were doing okay and care free that night. She even boxed up desserts for us, because she knew we wouldn't have a chance to get any. The bartenders were quick, funny, and made excellent drinks (including our signature cocktail). My wife and I could NOT be happier with our choice of venue; and we are so so grateful for everything about that day.
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    Laurine Sent on 04/26/2017
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    We had our wedding there and loved it! It was held on February 25 and although it was cold outside, it was so beautiful inside - nobody cared! My family and friends still talk about how they loved the unique loft look and thought it was a nice surprise with the different levels from ceremony to reception. We worked With Jamie Bacon and she was extremely helpful, kind and fun from day one!
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    Jackie Sent on 12/30/2016
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    We had our wedding reception at City View Loft just a few weeks ago, and it was absolutely incredible! We first met with Jamie about a year ago and fell in love with the urban luxe atmosphere, and knew we had to work with them for our big day. Jamie and her fellow staff were so easy to work with. They were professional, communicative, fun, and flexible. We were working within a tight budget, but we still had the reception we dreamed of. CVL responsive every step of the way, communicated with all our vendors, and even did a flawless job of passing on the baton to another CVL staff when our day-of contact had to change. Our guests absolutely loved the food and service, and the servers were so accommodating to guests' dietary needs. We highly recommend working with CVL!
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    Alexander Sent on 10/26/2016
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    This venue is fantastic. Jamie Bacon helped us through - literally - every step of the process. The food and service was wonderful and extremely accommodating to our quirks. They even ran out in the middle of the reception to get more wine that we were running short on!!
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    Vasilia Sent on 10/09/2016
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    I loved this unique venue with its beautiful view of Chicago! Tons of windows and exposed beams/brick walls made it perfect for the urban-feeling, nontraditional wedding we were hoping for! But what I liked most about this place was working with LM Catering. The owners worked with us to show us what was possible within our budget (instead of trying to upsell us, they respected our goals/budget and were creative about what they could do with it!) I really appreciated their flexibility in allowing clients to have the option of stocking the bar, as we wanted to bring in a special type of wine for our wedding, and LM’s food was fantastic! Multiple guests told me this was the best food they had ever eaten at a wedding – it was anything but boring country club catering! Great food was a top priority for this foodie bride and groom :) The on-site manager, Jamie, was a total gem to work with. I’m an organized and responsive client, so I have high expectations of organization and timeliness in return, and Jamie did this in spades! She followed-through on all my requests, was always prompt in responding to my questions, and has such a calm and kind personality, which made wedding planning less stressful and more fun! I wasn’t worried one bit on my wedding day with her in charge. We had both our ceremony and the reception in two different spaces in the building, and our guests raved about how nice it was to flow from one event right into the next. Simply put, we couldn’t have been happier with our wedding at City View Loft! I’d highly recommend it and the team at LM.
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    Ria Sent on 08/30/2016
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    I am so glad we chose City View Loft and Kitchen Chicago for our wedding! Jamie and all the staff at LM Catering were exceptional! Jamie was extremely helpful, easy to work with, and went above and beyond to make sure our wedding was executed perfectly. The venue was beautiful and exactly what we were looking for, an urban meets rustic vibe. The reclaimed wood tables, bistro lights, exposed brick and high ceilings allowed for minimal decor, which in turn allowed us to focus on other costs. The food from LM catering was fantastic and several of our wedding guests commented about how good everything was, from the appetizers to the main entrees, everything was packed with flavor and plated with such thought and effort. I highly recommend City View Loft and LM catering!
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    Jen Sent on 07/22/2015
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    Our wedding was beyond beautiful. At first I was stressed leading up to the weeks before the wedding, but everyone oliviated any worries I may have had. A huge thank you thank you!! You guys are the best.
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    Kim Sent on 12/02/2014
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    We had our wedding here recently and the space is really cool. Very urban and industrial loft space with a great view of Chicago. We booked the space early so we got some deals on pricing and add-ons, so it was really reasonably priced - lower than most of the other venues we looked at in the city. The neighborhood isn't the nicest looking, but it's still close enough to downtown that it was a quick shuttle from our hotel.
    The service entrance to the building (and the entrance that you have to use to use the elevator) isn't the prettiest and the elevator is the slowest moving thing on earth, but I wasn't terribly bothered by that (although, it doesn't make the best first impression on any guests who can't take the stairs).
    We had Julia and Dan on their staff as our wedding planners and they were great. I cannot say enough great things about Julia, she was very responsive, very flexible, a calming presence in the midst of the craziness that a wedding can be, and very professional. I would highly recommend working with her. Dan was also super helpful and organized (he was my secondary contact, so I don't have too much to say, but together, they were a great team).
    We had our ceremony and cocktail hour in the Kitchen Chicago space and it was gorgeous! We also used Pure Kitchen Catering and they were great. The food was really outstanding.
  • Heidi
    Heidi Sent on 10/11/2014
    4.9 out of 5 rating
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    I LOVE THIS LOCATION! When I walked into this venue I just knew this is where I wanted my reception! The city view, the walls of windows, the loft style! It was just perfect!
  • Meghan
    Meghan Sent on 11/11/2022
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    Highly Recommend

    City View Loft (CVL) was our dream wedding venue. We held our ceremony and cocktail hour downstairs at Kitchen Chicago and the reception was upstairs at CVL. It’s such a gorgeous venue. LM Catering is the catering company that serves CVL. The food was delicious and we received so many compliments on the passed hors d’oeuvres. The only negative thing we have to say is the event manager changed four times within a year and a half. It might be helpful to hire a day-of-coordinator if you have your wedding at CVL. We highly recommend CVL for your event!
  • Jesse
    Jesse Sent on 08/03/2022
    4.8 out of 5 rating
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    Perfect location

    In 2019 when my husband and I saw this place we knew we wanted it to be our venue. We had to postpone the date twice, but ultimately it was just what we thought. Jaime and Lexi were very helpful. The food was amazing and everything did work out. There was a parking lot that was not there when we went to view the venue in 2019 that I would have loved to have been updated on for invitation purposes, but otherwise still very happy we chose this venue.
  • J
    Joshua Sent on 06/17/2017
    4.8 out of 5 rating
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    City View Loft is the complete package when it comes to wedding venues in Chicago. The amazing view is in the name, but this place is so much more. Following your unforgettable ceremony, you get a tremendous party one story up. Unbelievable food with family-style portions sufficient for all of your guests to have seconds. Chicken, steak, veggies, potatoes, salad, finger foods -- all tasted great. Customized seating arrangements right up to the last guest who goes from a "yes" to a "no" one week before the event date. Five-star service from the entire staff, especially Jamie, who ensures an amazing night from the moment you visit to the last song. She's the wedding planner you didn't hire and we can't thank her enough. Don't doubt your decision for a second -- get married at City View Loft!
  • U
    User7243895 Sent on 02/20/2015
    4.8 out of 5 rating
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    This venue is wonderful. We were able to have the wedding we had always dreamed of with a budget we could afford. Everyone here made our day absolutely perfect. They are easy going and amazing to work with.
  • L
    Lauren Sent on 10/22/2016
    4.7 out of 5 rating
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    We booked with City View Loft and originally dealt with Nicole, the owner. We were then transferred to Jamie, who helped us through most of the process. Jamie was excellent throughout the whole year leading up to our wedding, and she was more than patient with all of our requests. Nicole was also very nice and helpful in the limited interactions we had with her.

    All our of guests commented on how stunning the venue was, and how good the food was. The dinner, cocktail hour, and dessert was prepared by LM catering who exceeded our expectations in every way.

    The guest entrance is certainly not the most beautiful (exposed wiring which is probably out of code), but the awe factor of both Kitchen Chicago and City View Loft make up for it.

    We'd love to work with City View Loft, LM catering and Jamie again, as well as all of the staff that helped our night go off without a hitch!
  • U
    User1789368 Sent on 09/01/2014
    4.6 out of 5 rating
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    City View Loft was the lovely location of our wedding ceremony. Everyone commented on how unique the space was and wanted to know how we found it. Gabi was helpful from the moment I contacted her. They had the chairs (included with the space!!) and decor set up the night before the wedding which was wonderful. It's a simple space, so if you're looking for a formal grand venue for your wedding or event, this probably isn't for you. But it is modern, urban, and simple which is exactly what we wanted. The neighborhood it is in is industrial and not the prettiest, but there is free street parking so I feel that makes up for some outside lack of aesthetic appeal. We were pleased overall with City View as our ceremony location.
  • K
    Karen Sent on 12/28/2016
    3.8 out of 5 rating
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    Jamie is the best. She was a major reason we went with City View Loft. She was so incredibly helpful that day and leading up to it. She is very organized and really knows her stuff. We felt so confident heading into our big day knowing we were in Jamie's very capable hands.

    The space and the view are really great and unique. Out of town guests and locals alike loved seeing the city skyline from this angle. The team was also able to flip the loft space super quickly and seamlessly.

    The opportunity to bring in your own booze and dessert is also a helpful option. We were able to return unused unopened booze to Binny's and also able to bring in dessert from Bang Bang Pie Shop which was a fun way for us to incorporate a favorite from our neighborhood.

    We did however have one small incident tainting what would have been a fabulous review. During our wedding one guest had a cell phone stolen. We are certain this phone was stolen and not lost as the new phone owners began reaching out to our guest's contacts looking to obtain personal information and cloud passwords. We alerted the City View Loft team of the incident. Jamie took the incident very seriously and was extremely responsive, cooperative and as helpful as she could be. Unfortunately, the management team was unwilling to do the right thing for our guest which is highly frustrating considering the significant investment we made with them. They had multiple opportunities to make good on the situation but refused. I hope they are taking this time to explore how they can better prevent similar incidents from occurring and how they can better address these situations if and when they do come up. Really such a shame because everything else about our day was truly wonderful.

  • A
    Anais Sent on 07/17/2015
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    First off, our wedding was beautiful. The space was unique and the food was delicious.

    That being said, everything leading up to the wedding as well as post wedding was and has been nothing short of a nightmare. Completely unprofessional, unresponsive to emails and phone calls, being shuffled from one contact to another, and HORRIBLE communication. By the time our wedding day arrived, we had absolutely no trust in City View and had to hire an outside coordinator for the day of to oversee the set up.

    After our wedding, my parents went to pick up our items and nothing was organized or ready for them. My mom had to go through boxes, climb ladders and go back several times to retrieve our items that they "couldn't find". Several items that were returned to us were broken. We are still missing multiple decorations and items and to no surprise, my emails and phone calls have not been responded to. All of this after taking the time to organize a detailed inventory list of each item we were bringing and confirming multiple times what the process was for picking up our items prior to the wedding.

    Run, don't walk away from this venue. Even though the space is beautiful, there are plenty of other places in the city that will be just as nice and the staff will actually treat you with respect and provide the customer service you deserve while planning a wedding. If I would have known the headache and amount of stress that this venue would create I would have never booked. I would never recommend them, and I am extremely disappointed.
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