The Dress Shop Reviews
View more informationReviews
4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
98 Reviews
95% recommend it
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Quality of service 4.7 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.7 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.7 out of 5 rating
Awards
98
+5
User photos
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Melanie Sent on 12/10/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Out of this World
I can't say enough good things about my experience at TDS. It was an amazing experience. Carol and the consultant working with her (I unfortunately can't remember her name) were both amazing! They really took the time to listen to me and my entourage and brought amazing recommendations after we did our initial shopping. They were so patient as I kept re-trying dresses to find THE dress. There was no pressure to find THE dress, even though I had told them I intended to find it that day and was getting close to crunch time for ordering lead time. I am a plus size bride, so I was very nervous to go dress shopping. Carol especially was wonderful at making sure that I felt confident and comfortable. It was definitely an empowering experience and I am so excited to get and wear my dress. We were expecting to have to exceed the budget, but the consultants were very conscious of our budget including potential alteration costs when bringing dress options. They even called to cancel my afternoon appointment at another salon for me, so I didn't have to have the awkward conversation myself.I can't say enough good things about my experience at TDS. It was an amazing experience. Carol and the consultant working with her (I unfortunately can't remember her name) were both amazing! They really took the time to listen to me and my entourage and brought amazing recommendations after we did our initial shopping. They were so patient as I kept re-trying dresses to find THE dress. There was no pressure to find THE dress, even though I had told them I intended to find it that day and was getting close to crunch time for ordering lead time. I am a plus size bride, so I was very nervous to go dress shopping. Carol especially was wonderful at making sure that I felt confident and comfortable. It was definitely an empowering experience and I am so excited to get and wear my dress. We were expecting to have to exceed the budget, but the consultants were very conscious of our budget including potential alteration costs when bringing dress options. They even called to cancel my afternoon appointment at another salon for me, so I didn't have to have the awkward conversation myself. -
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Madeline L. Sent on 05/23/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The most beautiful I have ever felt
The dress shop made my experience awesome! I do not live in Michigan, but all of my family and my husband's does so I flew to MI for the holidays and decided to go shopping while there since it was easier for me to come to all of my family. I knew I wanted to find a dress that day and there and they made it happen. We were getting married in FL where we lived so that was another thing to consider. I had a long list of must have and must nots. The dress I selected was from their collection and I loved that I knew no one in FL would have this dress. I loved my dress and veil, I felt so beautiful :)The dress shop made my experience awesome! I do not live in Michigan, but all of my family and my husband's does so I flew to MI for the holidays and decided to go shopping while there since it was easier for me to come to all of my family. I knew I wanted to find a dress that day and there and they made it happen. We were getting married in FL where we lived so that was another thing to consider. I had a long list of must have and must nots. The dress I selected was from their collection and I loved that I knew no one in FL would have this dress. I loved my dress and veil, I felt so beautiful :)-
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+4 photos
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Kaitlin M. Sent on 08/16/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Highly recommend
Jessica is amazing! She is the true hype woman and best friend during the process! She makes sure to keep everything in your budget and is so great with recommendations!Jessica is amazing! She is the true hype woman and best friend during the process! She makes sure to keep everything in your budget and is so great with recommendations! -
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Leah M. Sent on 02/12/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Experience!
This bridal shop was amazing to work with! They give everyone disposable slippers to wear during the appointment to keep the store nice and clean, offered champagne to us while looking at all the dresses on the floor, and really ensured that they wanted me to pick my dream dress, even if that meant it wasn’t from them. My consultant was Lilly and she was so sweet, comforting, and helpful. I have some narrowing down to do between a dress from here and two from another store, but I couldn’t have asked for a better appointment. I would definitely recommend them!This bridal shop was amazing to work with! They give everyone disposable slippers to wear during the appointment to keep the store nice and clean, offered champagne to us while looking at all the dresses on the floor, and really ensured that they wanted me to pick my dream dress, even if that meant it wasn’t from them. My consultant was Lilly and she was so sweet, comforting, and helpful. I have some narrowing down to do between a dress from here and two from another store, but I couldn’t have asked for a better appointment. I would definitely recommend them! -
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Alesia F. Sent on 07/18/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Unforgettable Experience
This was my first stop in my wedding dress search and ended up being my only! Jessica K. was my bridal stylist and I have nothing but good things to say about her. She was simply amazing! I was overwhelmed and anxious, as finding THE dress is such an important part of the wedding. I went in thinking I was just looking to get an idea of what I may like and ended up finding my dream dress. Jessica exceeded all of my expectations and made it a day I will never forget! She’s so personable and radiates such warmth and kindness. I couldn’t recommend her or The Dress Shop more!This was my first stop in my wedding dress search and ended up being my only! Jessica K. was my bridal stylist and I have nothing but good things to say about her. She was simply amazing! I was overwhelmed and anxious, as finding THE dress is such an important part of the wedding. I went in thinking I was just looking to get an idea of what I may like and ended up finding my dream dress. Jessica exceeded all of my expectations and made it a day I will never forget! She’s so personable and radiates such warmth and kindness. I couldn’t recommend her or The Dress Shop more! -
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Rachel L. Sent on 06/24/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Best Experience!
This was my first stop in my dress shopping journey and it was beyond an amazing experience. I had Jessica K. as my bridal stylist and she was fabulous! I was very overwhelmed trying on all various styles and fits, Jessica asked great questions to narrow down exactly what I liked and didn’t like and we went from there. I found a dress I loved but being that this was the first place I wasn’t quite ready to say “yes”. We left without a dress but with an experience that set the bar high (and that no other bridal store matched). Fast forward to 2 weeks later and I made a follow up appointment with Jessica. After my other experiences, I couldn’t imagine buying my dress anywhere else—as we were going through dresses I was very impressed that she remembered all the dresses I tried on previously. Her personality is so positive, upbeat, honest and she was extremely mindful of my budget. I ultimately said “yes” to the original dress and I couldn’t be happier! Jessica made myself, my MOH and my family feel so comfortable and so included throughout the entire process without shying away from my personal thoughts and opinions. The dresses that are at the Dress Shop are beyond gorgeous and the options were endless. I cannot recommend Jessica enough she truly made our experience!This was my first stop in my dress shopping journey and it was beyond an amazing experience. I had Jessica K. as my bridal stylist and she was fabulous! I was very overwhelmed trying on all various styles and fits, Jessica asked great questions to narrow down exactly what I liked and didn’t like and we went from there. I found a dress I loved but being that this was the first place I wasn’t quite ready to say “yes”. We left without a dress but with an experience that set the bar high (and that no other bridal store matched). Fast forward to 2 weeks later and I made a follow up appointment with Jessica. After my other experiences, I couldn’t imagine buying my dress anywhere else—as we were going through dresses I was very impressed that she remembered all the dresses I tried on previously. Her personality is so positive, upbeat, honest and she was extremely mindful of my budget. I ultimately said “yes” to the original dress and I couldn’t be happier! Jessica made myself, my MOH and my family feel so comfortable and so included throughout the entire process without shying away from my personal thoughts and opinions. The dresses that are at the Dress Shop are beyond gorgeous and the options were endless. I cannot recommend Jessica enough she truly made our experience! -
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Tiffiny D. Sent on 03/27/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Found my dream dress
Carol was brilliant! I went to 5 bridal shops before coming here, and this by far was the best overall in EVERY area. I HIGHLY recommend The Dress Shop to all future brides!Carol was brilliant! I went to 5 bridal shops before coming here, and this by far was the best overall in EVERY area. I HIGHLY recommend The Dress Shop to all future brides! -
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Amy J. Sent on 02/16/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful shop
Beautiful shop with so many options, and the staff is so helpful! They make sure it truly is an amazing dress shopping experienceBeautiful shop with so many options, and the staff is so helpful! They make sure it truly is an amazing dress shopping experience -
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Sherri Sent on 11/01/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic Personalized Service!
I had a fantastic experience at The Dress Shop. They had the best customer service of any shop I visited (and I visited 5). Our consultant, Brittany, was fantastic. She offered us mimosa or champagne right from the beginning. Very honest and willing to help. She made several recommendations and even went digging in the back for more dresses for me to try. Ultimately ended up buying one she brought up from the back on a great sale. We spent a lot longer than expected in the store but the time just flew by. She never rushed us or pressured us at all. Would highly recommend!I had a fantastic experience at The Dress Shop. They had the best customer service of any shop I visited (and I visited 5). Our consultant, Brittany, was fantastic. She offered us mimosa or champagne right from the beginning. Very honest and willing to help. She made several recommendations and even went digging in the back for more dresses for me to try. Ultimately ended up buying one she brought up from the back on a great sale. We spent a lot longer than expected in the store but the time just flew by. She never rushed us or pressured us at all. Would highly recommend! -
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Danielle Sent on 10/08/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything was wonderful
I found my dress everything about the shop was amazing , the store itself , the ladies working and all the beautiful gowns , they were so helpful and listened to everything I wanted I would definitely recommend this shop to all Michigan brides even other definitely worth the trip . Just amazing wish I could go back but I found the oneI found my dress everything about the shop was amazing , the store itself , the ladies working and all the beautiful gowns , they were so helpful and listened to everything I wanted I would definitely recommend this shop to all Michigan brides even other definitely worth the trip . Just amazing wish I could go back but I found the one -
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Sarah W. Sent on 10/24/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Awesome bridal shop!
Wonderful experience! Brittany was great and I absolutely love my dress!!Wonderful experience! Brittany was great and I absolutely love my dress!! -
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Andrea Sent on 06/01/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Exactly what you want for such a special day!
This place is amazing. I was super nervous about dress shopping during the Covid-19 outbreak because I wanted to have the traditional day where I could bring my bridesmaid and mom with me to the store. The Dress Shop offered private appointments at a seriously reasonable rate ($150, with $100 going towards the dress, so effectively $50) which allowed me to bring everyone I wanted to AND included snacks and champagne. Karena was an absolute dream to work with and made the day extra special. She was so good at helping me figure out which dress was the right one for me, pulling items I hadn't even considered and then guiding me through the process of narrowing down my top three choices. Definitely worth the drive to Howell!This place is amazing. I was super nervous about dress shopping during the Covid-19 outbreak because I wanted to have the traditional day where I could bring my bridesmaid and mom with me to the store. The Dress Shop offered private appointments at a seriously reasonable rate ($150, with $100 going towards the dress, so effectively $50) which allowed me to bring everyone I wanted to AND included snacks and champagne. Karena was an absolute dream to work with and made the day extra special. She was so good at helping me figure out which dress was the right one for me, pulling items I hadn't even considered and then guiding me through the process of narrowing down my top three choices. Definitely worth the drive to Howell! -
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Madeline D. Sent on 05/13/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful Gowns!
I would recommend the Dress Shop to anyone looking to buy the wedding dress of their dreams! Not only was the shop clean and well-organized (having the dresses sorted by style with pictures of the dress on its bag was so helpful!), but it was stocked with beautiful, well-made dresses at very reasonable prices. Nadeisy went out of her way to make my party and me feel welcome and cared for. She really listened to what I had to say, was extremely knowledgeable about all the dresses, and knew exactly how to help me find "the dress". She even took the time to see me later in the day when I came back to try-on my favorite dress again and ultimately "say yes to the dress!" I can't say thank you enough to Nadeisy and the rest of the staff there for all they did to make such an important day so positive!I would recommend the Dress Shop to anyone looking to buy the wedding dress of their dreams! Not only was the shop clean and well-organized (having the dresses sorted by style with pictures of the dress on its bag was so helpful!), but it was stocked with beautiful, well-made dresses at very reasonable prices. Nadeisy went out of her way to make my party and me feel welcome and cared for. She really listened to what I had to say, was extremely knowledgeable about all the dresses, and knew exactly how to help me find "the dress". She even took the time to see me later in the day when I came back to try-on my favorite dress again and ultimately "say yes to the dress!" I can't say thank you enough to Nadeisy and the rest of the staff there for all they did to make such an important day so positive! -
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Anne L. Sent on 08/10/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Should be first stop for every bride to be
After a complete disaster with another bridal shop, Cecilia came to the rescue. I can't say enough about the staff, the quality of dresses and the overall experience. So appreciate that there are still places that understand service and value.After a complete disaster with another bridal shop, Cecilia came to the rescue. I can't say enough about the staff, the quality of dresses and the overall experience. So appreciate that there are still places that understand service and value. -
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Brittany P. Sent on 09/21/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great experience
Absolutely amazing experience! Jessie was amazing!!Absolutely amazing experience! Jessie was amazing!! -
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Mara Sent on 10/08/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I am so pleased I went to the Dress Shop to get my wedding dress. From the moment we stepped in the door they made us feel welcomed. They had an amazing selection of dresses and they were organized into specific styles which was very helpful. We were able to go through the dresses and put rings on which ones I wanted to try on. I worked with Jessie and she was amazing! She had awesome recommendations and was great to work with. I would definitely recommended going here to find your wedding dress!I am so pleased I went to the Dress Shop to get my wedding dress. From the moment we stepped in the door they made us feel welcomed. They had an amazing selection of dresses and they were organized into specific styles which was very helpful. We were able to go through the dresses and put rings on which ones I wanted to try on. I worked with Jessie and she was amazing! She had awesome recommendations and was great to work with. I would definitely recommended going here to find your wedding dress!The Dress Shop's reply:
Thank you for sharing your experience with us! We can't wait to work with you again! -
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Kristine Sent on 10/02/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I worked with Jessie, she was the best! She started by offering us mimosas, then giving me and my bridesmaids a handful of colored rings. We went through the store and put a ring on everything I liked and wanted to try on. Based on my selections, Jessie added some of her own recommendations. I found my dress, and cant wait to wear it!I worked with Jessie, she was the best! She started by offering us mimosas, then giving me and my bridesmaids a handful of colored rings. We went through the store and put a ring on everything I liked and wanted to try on. Based on my selections, Jessie added some of her own recommendations. I found my dress, and cant wait to wear it! -
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Brandy Sent on 09/04/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely adore this shop!
Everything about the dress shop is amazing from start to finish. I had the best time when I first went to try on dresses and I honestly didn't expect to get a dress that day but the girls there are amazing and they picked out exactly what I was looking for and I got my dream dress from the designer I had always wanted. From there the alterations girls are top notch, I had bought a sample size dress that was quite big on me and they took it all in and it fit like a glove. I would highly recommend making this shop one of the first places you visit for your wedding dress!Everything about the dress shop is amazing from start to finish. I had the best time when I first went to try on dresses and I honestly didn't expect to get a dress that day but the girls there are amazing and they picked out exactly what I was looking for and I got my dream dress from the designer I had always wanted. From there the alterations girls are top notch, I had bought a sample size dress that was quite big on me and they took it all in and it fit like a glove. I would highly recommend making this shop one of the first places you visit for your wedding dress! -
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Chrissy Sent on 10/13/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My dress shopping experience was absolutely amazing! I actually bought my gown during one of their sample sales- it was a dream style of mine- a Maggie Sottero A-line gown and I got an AMAZING price on it! I also bought my veil and a hair comb accessory and people could not stop talking about how beautiful it all was! I also used their alterations department and they did a fabulous job!! You will not at all be disappointed with their dress selection or service! Top notch place!!My dress shopping experience was absolutely amazing! I actually bought my gown during one of their sample sales- it was a dream style of mine- a Maggie Sottero A-line gown and I got an AMAZING price on it! I also bought my veil and a hair comb accessory and people could not stop talking about how beautiful it all was! I also used their alterations department and they did a fabulous job!! You will not at all be disappointed with their dress selection or service! Top notch place!!The Dress Shop's reply:
Hello Chrissy,
We really appreciate the glowing review. We had such a wonderful time working with you. Thank you for allowing us to be apart of your big day! -
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Jessica Sent on 11/26/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This is a great store to buy your wedding dress. I was afraid that I wouldn't find anything that I liked. But there are so many beautiful dresses there choose from. Erica worked with me to find out exactly what I liked from each dress I tried on and was able to find me the perfect wedding dress!This is a great store to buy your wedding dress. I was afraid that I wouldn't find anything that I liked. But there are so many beautiful dresses there choose from. Erica worked with me to find out exactly what I liked from each dress I tried on and was able to find me the perfect wedding dress! -
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Laura Sent on 07/19/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing staff
The staff is amazing and so helpful! They have an amazing selection of dresses and great prices!The staff is amazing and so helpful! They have an amazing selection of dresses and great prices! -
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Megan Sent on 01/08/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
PERFECT! Erica made the day so easy, she was extremely friendly and helpful. The Dress Shop knows the importance of your day, and they know how to take care of you. I found my dream dress in less than an hour! Couldn't recommend them enough!
PERFECT! Erica made the day so easy, she was extremely friendly and helpful. The Dress Shop knows the importance of your day, and they know how to take care of you. I found my dream dress in less than an hour! Couldn't recommend them enough!
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Kaylie Sent on 09/28/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Dress Shop was one of the first places I went after getting engaged and being so excited to start planning my wedding. I didn’t think that I was going to find anything, because my sister, mom, and I just went on a lark to quell our excitement. When we arrived, we were so impressed with the level of service that they provided. We were shown to a private room and had a consultant (Cecelia) dedicated to us. She gave me a few rings to go through the shop and put on the hangers to show which dresses I wanted to try. TDS is smaller than somewhere like David’s Bridal, but this is one of those cases where less is definitely more. As I began trying dresses on, Cecelia listened to what I liked and didn’t like about each dress and used that feedback to make suggestions about others. She also picked out accessories and veils to help me visualize everything together. To all of our surprise, I ended up finding THE dress that day (though I was nervous about it being so early, so I didn’t make the final decision until a few months later). The whole process was amazing and I have such great memories of that day! I came in several more times to look at accessories, MOH dresses, and to stop by for the trunk shows and it was worth the 45 minute drive - they were always accommodating even when I hadn't made an appointment. Couldn’t have been happier with TDS.The Dress Shop was one of the first places I went after getting engaged and being so excited to start planning my wedding. I didn’t think that I was going to find anything, because my sister, mom, and I just went on a lark to quell our excitement. When we arrived, we were so impressed with the level of service that they provided. We were shown to a private room and had a consultant (Cecelia) dedicated to us. She gave me a few rings to go through the shop and put on the hangers to show which dresses I wanted to try. TDS is smaller than somewhere like David’s Bridal, but this is one of those cases where less is definitely more. As I began trying dresses on, Cecelia listened to what I liked and didn’t like about each dress and used that feedback to make suggestions about others. She also picked out accessories and veils to help me visualize everything together. To all of our surprise, I ended up finding THE dress that day (though I was nervous about it being so early, so I didn’t make the final decision until a few months later). The whole process was amazing and I have such great memories of that day! I came in several more times to look at accessories, MOH dresses, and to stop by for the trunk shows and it was worth the 45 minute drive - they were always accommodating even when I hadn't made an appointment. Couldn’t have been happier with TDS. -
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Hayley Sent on 04/17/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Erica was wonderful, and made our day fun and stress free. The Dress Shop was my first, and dress shop i needed to go to to find the right dress. They made it a great experience, very patient, they stayed within my budget, and helped pick out the perfect accessories also!Erica was wonderful, and made our day fun and stress free. The Dress Shop was my first, and dress shop i needed to go to to find the right dress. They made it a great experience, very patient, they stayed within my budget, and helped pick out the perfect accessories also! -
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Ann Sent on 07/31/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I went to the Dress Shop even before I set a wedding date to shop at one of their sample sales. This was last summer. It was a sale with discounts on top of already discounted prices! I found the dress without my family with me but it was a great experience. They serve you mimosas while trying on wedding dresses. My consultant was so patient and kind. I found the dress that I couldn't say no to and all the way to one year and 2 months later every guest at the wedding was blown away with how beautiful my gown was. I have no words for how happy I am with the overall look and value of my gown. I went there for alterations as well. The ladies did a beautiful job and while the bustle had many points, it gave the gown and even better look to it and was easy to dance the night away! I think their alterations prices are reasonable as far as getting them done at wedding bridal stores are.I went to the Dress Shop even before I set a wedding date to shop at one of their sample sales. This was last summer. It was a sale with discounts on top of already discounted prices! I found the dress without my family with me but it was a great experience. They serve you mimosas while trying on wedding dresses. My consultant was so patient and kind. I found the dress that I couldn't say no to and all the way to one year and 2 months later every guest at the wedding was blown away with how beautiful my gown was. I have no words for how happy I am with the overall look and value of my gown. I went there for alterations as well. The ladies did a beautiful job and while the bustle had many points, it gave the gown and even better look to it and was easy to dance the night away! I think their alterations prices are reasonable as far as getting them done at wedding bridal stores are. -
Quality of service
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