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The Cupcake Shoppe Bakery Reviews

The Cupcake Shoppe Bakery

The Cupcake Shoppe Bakery

Raleigh, NC
4.9 out of 5 rating, 94 reviews
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Reviews

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    Ali W. Sent on 11/05/2024
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    Delicious and beautiful!!

    I can’t thank The Cupcake Shoppe enough after coming to our rescue after we had to plan a new wedding in a week due the hurricane in Asheville. Victoria immediately reached out and offered to help in any way possible. Our two tier cake was above and beyond what we could have hoped for. It was not only absolutely stunning but tasted amazing as well. I kid you not when I say my family is made up of cake snobs and they wanted more! We had the cinnamon spice and red velvet cake and love that they are regular cupcake flavors we can go back to the shop and get because they were THAT GOOD! Thank you, Cupcake Shoppe again for everything!
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    Keely Sent on 07/23/2024
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    Incredible cake, and super professional!

    The Cupcake Shoppe made our cutting cake for our wedding- we went with a very standard vanilla funfetti (our favorite), but every flavor we tried was absolutely amazing. They also provided a half dozen gluten free cupcakes that we added on only a month beforehand, which my GF guests said were great! We had tastings with 3 different vendors in the area, the other 2 of which either didn't look as professional as we wanted or the cake was dry. The Cupcake Shoppe was so professional and quick to respond, and absolutely nailed the design we wanted without making us feel bad that we weren't getting a huge wedding cake (as other vendors made us feel). Can't wait for another reason to head back here, whether that's for afternoon sweets or another event. Highly recommend!
  • Marianna
    Marianna Sent on 02/02/2024
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    A Great Weekend Treat AND Wedding Cakes

    I went here a few times for treats and to taste the cupcakes, and man, they were fantastic. I am gluten-free and was able to have a cake I could eat on my wedding day. It was something I knew was important and they provided. My family who had allergies were also able to celebrate which is truly amazing. I cannot recommend them enough if you want gluten free, regular, and vegan cupcakes.
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    John Sent on 10/15/2022
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    Cupcake Heaven

    You gals are fabulous. Thank you so much for making our day special.
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    Chelsea Sent on 06/13/2022
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    Amazing desserts!

    We did a dessert bar (mini cupcakes & brownie bites) and small cutting cake for our wedding and couldn’t have been happier with the outcome! The Cupcake Shoppe was so easy to work with and the desserts not only tasted amazing but the display was beautiful!
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    Kristen Sent on 03/03/2022
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    Incredibly Talented!

    The Cupcake Shoppe did such an AMAZING job with our big day! We used them for both our groom’s cake and wedding reception cake, and we couldn’t have been happier with our decision! Not only did they taste incredible, they were such a work of art. My husband was in love with the groom’s cake! I would highly recommend them! Very talented!
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    Audrey Sent on 11/04/2021
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    Incredible design of my wedding cake

    The Cupcake Shoppe was extremely easy to work with for a custom wedding cake design. They easily accommodated my request for multiple flavors, but even more impressively, the cake itself was stunning. They used fondant 3D flowers all over the cake rather than real flowers, and I truly have never seen anything like it. It was breathtaking, and they did it with very little guidance from myself and my planner. It was beyond my expectations. The whole process with The Cupcake Shoppe was very smooth.
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    Maureen Sent on 11/03/2021
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    Excellent!

    Very easy to work with, reasonable price, fantastic quality.
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    Tiffany Sent on 10/07/2021
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    Best Cupcakes ever !!

    The Cupcake Shoppe catered my Wedding cake and cupcakes for me. I couldn't be more happy with the quality and professionalism of this vendor. My cake was perfection and the cupcakes were a hit . Will definitely recommend them for anyone who is looking for a wonderful experience with a great price 😀
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    Ann B. Sent on 10/07/2021
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    Amazing vendor with a great product

    The Cupcake Shoppe was so wonderful to work with! The mini cupcakes were a hit! I appreciated Arlen's responsiveness and flexibility was truly a breath of fresh air during the pandemic and the numerous changes/shifts we had to make. I would absolutely recommend them or use them again for another event!
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    Danny Sent on 07/15/2021
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    Great cake and affordable pricing!

    We loved working with The Cupcake Shoppe for our wedding! They provided a tasting box of 6 full cupcakes to sample--all of which were delicious! Communication was prompt and streamlined, and our cake turned out exactly how we'd hoped! Would absolutely recommend if you're looking for a high quality and affordable cake designer.
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    Hillary Sent on 07/07/2021
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    The Best Experience!

    The Cupcake Shoppe was amazing to work with from start to finish! We started planning our wedding during Covid, so we were able to pick up a take home wedding tasting that also included a gluten free option. Arlen answered all of our questions super quickly and was patient with all questions and order updates. The cakes and cupcakes were beautiful and tasted even better!
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    Kelsi Sent on 07/05/2021
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    Five Stars!!

    All of our vendor meetings and tastings were during the thick of Covid. Arlen was so sweet and accommodating during our cake tasting. We traveled from Indiana and had to move our cake tasting due to some conflicts we had prior to our travels. Arlen rescheduled us with no problems and when we arrived greeted us with such a friendly face. All of our cupcakes included in the tasting were outstanding, which of course made it that much harder to decide on a flavor. We decided on Strawberry Cake and Vanilla Cake tiers with Strawberry Icing. This was not a flavor we ever would have imagined for our wedding but it was so light and bright for summer (June wedding) we just couldn’t resist! When it came to design, I provided Arlen with a few different Pinterest inspo photos and they created a design that perfectly met my vision (photo attached). We wish The Cupcake Shoppe had a location in Indiana, but we now try to visit every chance we visit family in North Carolina!
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    Frankie Sent on 06/25/2021
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    Excellent cake and service

    We had a last minute wedding and The Cupcake Shoppe was able to help us with our cake.
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    Brennan Sent on 06/19/2021
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    Wedding cake

    We were extremely happy with our cake. It was beautiful/elegant/classic and absolutely delicious. The cupcake shoppe was so easy to work with and came highly recommended.
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    Jamie Sent on 06/19/2021
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    Gorgeous, delicious, and affordable wedding cake from the sweetest bakery!

    I purchased my wedding cake from The Cupcake Shoppe and was BEYOND impressed. First of all, it is the cutest and sweetest bakery I’ve ever seen. Second of all, every employee I worked with had a very quick response time and was always kind no matter how many annoying questions I asked, lol! My cake turned out absolutely beautiful and delicious. I couldn’t be more impressed.
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    Angel Sent on 06/16/2021
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    Perfect cutting cake!

    Beautiful and delicious! Amazing customer service!
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    Cara Sent on 06/01/2021
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    Wonderful Vendor!

    This team was amazing! Everything was absolutely delicious and they were incredibly easy to work with!!
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    Summer Sent on 05/26/2021
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    Best Wedding Cake Ever!

    My wedding planner told me about The Cupcake Shoppe and I am so happy to have used them for my wedding. Everything was absolutely perfect. The cake was gorgeous and everyone is still raving about it. The flavors were amazing - we went with lemon zinger, carrot cake, and chocolate/vanilla. The carrot cake and lemon zinger were a HIT! Thank you for making our wedding cake dreams come true! It was so fun working with The Cupcake Shoppe! Highly recommend 10/10.
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    Denise Sent on 05/15/2021
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    Everything was easy and delicious!

    We loved working with the Cupcake Shoppe Bakery! They made everything so easy and delicious! Thank you for making this part of Addysen's wedding special!
  • Catilyn
    Catilyn Sent on 12/11/2020
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    Simply Elegant

    A wonderful time working with the Cupcake Shoppe! Seriously affordable and worth every penny! The cake and cupcakes were a dream and so well done! The flavor was truly amazing!
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    Abigail Sent on 11/07/2020
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    Wonderful Wedding Desserts

    The Cupcake Shoppe was so flexible with out wedding changes are were wonderful to work with. And their cake and cupcakes are SO delicious.
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    Lily Sent on 11/06/2020
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    Amazing service and cake!

    The Cupcake Shoppe was great to work with for our wedding! We had to make a few changes due to the pandemic, but their staff took it in stride and everything was beautiful!
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    Meaghan Sent on 01/27/2020
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    Fun, Tasty & Easy Experience!

    This was one of our favorite wedding planning experiences! From the private tasting to sharing sketches in person and over email (since we live far away), we were very pleased with how easy, but fun, Arlen made this experience. And on the day of our wedding we were blown away by how amazing the cake looked AND TASTED! Guests were impressed!
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    Lauren Sent on 11/21/2019
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    Delicious!

    We had a great experience with The Cupcake Shoppe. We ordered a small gluten free wedding cake (I have Celiac disease and they were knowledgeable and accommodating) and then different flavored cupcakes for our guests. Everything was a hit - the cake was simple and beautiful, just as we had requested, and our guests loved the different flavored cupcakes. Arlen was such a pleasure to work with and the customer service was unprecedented. We are looking for an excuse to go back! Would very much recommend.
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    Brianne Sent on 11/13/2019
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    Our wedding cake was PERFECT!

    I am so happy with how our wedding cake turned out. Not only was it delicious but beautiful too! I highly recommend going with The Cupcake Shoppe for your wedding cake - you won’t be disappointed!
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    C. J. Sent on 11/05/2019
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    Perfect in every way!

    The Cupcake Shoppe is at the top of their game! From our first encounter with Arlen, to enjoying the delicious cake and cupcakes at the wedding reception, we found doing business with this shop to be a pleasure. Arlen is accommodating and professional. The cupcakes are addicting and come in every flavor imaginable. I highly recommend this business.
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    Laurne Sent on 11/05/2019
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    They were so much fun to work with. The tasting was perfect and the cake came out better than I could have hoped!

    Just amazing and tasted delicious!
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    Holly Sent on 11/04/2019
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    The Best Cake in Town!

    The Cupcake Shoppe has always been my go-to dessert shop for graduation parties, birthdays and anniversaries so my wedding day was so exception. Arlen worked with us to make our wedding cake absolutely perfect! We had 4 different flavors and every one was delicious. We had multiple guests raving about how great the cake was! I would absolutely recommend the Cupcake Shoppe to anyone!
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    Melissa Sent on 07/22/2019
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    Pretty and Delicious!

    For our wedding desserts we knew we wanted a simple cutting cake and mini cupcakes. The Cupcake Shoppe make everything so easy! We picked up a tasting box with six different flavors and decided on five cupcake flavors and our cake flavor. I emailed over a cake design sample and on wedding day the cake design was a perfect match! The cupcakes were an ideal size and our guests loved the flavor variety. Arlen patiently answered every question we sent her way and the entire process was so simple. The Cupcake Shoppe is delicious, reliable, local and we highly recommend them!
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    Lindsey Sent on 06/18/2019
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    Top knotch service at a quality price

    We loved having the Cupcake Shoppe as a vendor. Arlen was soo fast and professional in communication to always keep us updated. She made us feel very comfortable and I had zero worries on the day of our wedding. The service is top knotch and can’t be matched elsewhere. The cake was fantastic and all of their unique flavours promises something for every kind of cake lover.
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    Bailey Sent on 06/17/2019
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    Wedding Cupcakes

    The Raleigh Cupcake Shoppe Bakery was fantastic. They captured exactly what I was looking for - casual, simple, & fun wedding cake with an assortment of mini cupcakes for the guests. My husband is GF, so our cake was also GF and I couldn't even tell it was missing gluten! The Cupcake Shoppe also designed a beautiful purple peony to top our wedding cake that was truly delightful. Our guests really enjoyed the variety of the mini cupcakes as well. We chose strawberry, mocha, and carrot and they all tasted amazing. Also, it was SUPER easy to book a tasting appointment. Not only was the tasting affordable, it was also GF friendly, which my husband greatly appreciated :) Thank you!
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    Kristin Sent on 06/14/2019
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    Pretty in Pink!!

    I love the Cupcake Shoppe! My wedding cake was adorable and everyone loved it! Going for the cake tasting was a really fun and filling experience. It became a cute little date in the midst of hectic wedding planning. I’m a chocolate/peanut butter person; however, we ended up choosing Pretty in Pink for our cake because of how delicious the strawberry tasted! On the day of the wedding, our two-tiered cake was beautiful, elegant, and incredibly delicious. I highly recommend this bakery!
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    Nicole Sent on 06/11/2019
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    No other choice than The Cupcake Shoppe!

    My Husband and I have always been big fans of The Cupcake Shoppe so we when we got engaged we knew exactly where to go for our wedding cake! From our Tasting with Arlen, who was so kind and open to our cake ideas, the entire cake planning process was stress free! They provided everything we needed, from cake stands to delivery! If we had any questions Arlen and The Cupcake Shoppe team was very quick to respond to our emails and they were always so pleasant and helpful over the phone! That will not be our last time working with such an awesome team!
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    Rachel Sent on 06/10/2019
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    The best macaroons...

    We loved working with The Cupcake Shoppe! We did a tasting with my parents and struggled because everything was amazing. In the end, we picked a three tiered carrot cake. It was so beautiful and everyone enjoyed it. It had perfect layers and delicious buttery icing. But let me just say that we also ordered macaroons, and they were a hit! People loved them. This bakery is tops! I bake myself and I can’t sing their praises loud enough. They were kind, professional, on time, and every crumb was mouthwatering. We loved working with Arlen! I would highly recommend this bakery to anyone getting married in the triangle.
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    Jessica Sent on 05/17/2019
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    So perfect! Highly recommended!

    We absolutely loved working with the Cupcake Shoppe! Everyone was really lovely and they were excellent at answering all of our many questions and gave very good advice. I cannot say enough about their cake designer- I sent many different images and had custom cake toppers made and they came up with absolutely the most perfect design! I never even showed them a copy of our invitation but they somehow made it to match perfectly and everyone thought it was planned! Totally captured the vibe and spirit of our style. Arlen was amazing! The cake is DELICIOUS! We cannot thank them enough for helping to make our wedding so special and the best day everrrr! We love you Cupcake Shoppe! :):):):) So very happyyyy!
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    Elizabeth Sent on 05/14/2019
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    Star Wars Wedding Bliss

    Arlen was such a joy to work with! She listened and helped me bring our quirky vision of an elegant cake with a Star Wars touch to life! The guest loved the mini cupcake so much! There was very very few left at the end of the evening! Can’t wait to celebrate my next life event with more cupcakes from The Cuppcake Shoppe!
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    Laura Sent on 05/08/2019
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    The Cupcake Shoppe is the best!

    I absolutely love the Cupcake Shoppe! I have been a customer there for years. When I graduated from college my mom ordered cupcakes for my graduation party from there and everyone absolutely loved them! I knew once I became engaged that I was going to get the Cupcake Shoppe to make my wedding cake. They did an incredible job! The cake was just as beautiful as it was delicious. Arlen and her team are wonderful! I also had my bridal shower at the Cupcake Shoppe and it was a big hit. I highly recommend using the Cupcake Shoppe for any special event in your life! Thank you, Cupcake Shoppe!
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    Juana Sent on 05/02/2019
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    Service was great and cake was delicious!!!

    Cake was delicious! Service was great.
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    Matt Sent on 05/01/2019
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    Amazing and adorable cupcakes and cutting cake!

    I'm so glad we chose to bring the Cupcake Shoppe aboard for our big day. The service was awesome, from the variety of options, to their ability to accommodate a gluten-free bride. Day of, the presentation was beautiful, with towers of cupcakes and a cutting cake right atop. Such a sweet treat to end a happy day! I would certainly recommend them to a friend!
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    Angiemob Sent on 04/05/2019
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    Delicious Cupcakes and a Delightful Experience!

    I ordered a mini-cupcake tower with a cake on top for my daughter's bridal shower. Everything was beautiful and delicious! The Pretty in Pink minis were a favorite! The shoppe itself is SO charming! Arlen was wonderful to work with. She was very thorough and made sure she understood my vision. I look forward to ordering from The Cupcake Shoppe again!
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    Faith Sent on 03/24/2019
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    Absolutely amazing!

    The Cupcake Shoppe was absolutely incredible. My wedding cake was stunning, exactly what I had invisioned. I asked them to do something a little out of the box for my wedding favors and they blew me away with their creativity.
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    Anna Sent on 03/09/2019
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    Outstanding experience!!

    The Cupcake Shoppe was truly INCREDIBLE! Arlen was a dream to work with; she was very prompt in responding to my emails and calls - and was always so helpful. I will never forget walking in to our reception and seeing the cake and thinking "Wow! That is EXACTLY what I wanted." And - that was just with how it looked! It tasted amazing - our guests are still raving about the cake (and asking where it was from!) one month after our wedding. I cannot recommend The Cupcake Shoppe enough!
  • Kenly
    Kenly Sent on 02/14/2019
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    The most artistic (and delicious) groom's cake!

    I contacted The Cupcake Shoppe last minute after the original bakery I was using for my groom's cake fell through. Literally 1.5 weeks notice. My husband is a strength and conditioning coach so I wanted not only a delicious cake but something cute that tied into his profession. I sent Arlen my request and ideas and she was so responsive and easy to work with! They have so many different options of cake flavors but we went with the red velvet. The cupcake shoppe delivered our cake to our rehearsal dinner without a hitch and it was an absolute hit! Not only did everyone get to enjoy it at the dinner but we had so much leftover that we were able to freeze it and are still enjoying it now! I absolutely would recommend The Cupcake Shoppe if you want not only a tasty cake but a beautiful work of art!!
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    Rachel Sent on 12/11/2018
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    Great experience!

    Working with The Cupcake Shoppe was a breeze from start to finish; such an easy experience! Although I didn't end up having any dessert at my own wedding, we got plenty of great reviews from our guests and we are local so we can (and will) stop by anytime!
  • Lincoln
    Lincoln Sent on 12/07/2018
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    Awesome Groomscake!

    I used the Cupcake Shoppe Bakery to make a groomscake for our rehearsal dinner. Arlen was great - she helped me work through a couple of different ideas and we ended up doing a Game of Life board to share the various chapters of my life. And the cake looked awesome! Moreover, she was super accommodating when Hurricane Flo decided to visit and altered our wedding plans. Overall, it was a great experience!
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    Yancey Sent on 11/05/2018
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    Just perfect!

    The cake for our wedding day was just amazing! It was exactly what my husband and I envisioned! The Cupcake Shoppe is so fantastic to work with!
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    Devin Sent on 10/09/2018
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    They were awesome! Everything came out great and the cupcakes tasted amazing. They even put aside one of each cupcake for both of us since the Pretty in Pink cupcakes were all gone by the end of the night! Would recommend to anyone :)
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    User2444140 Sent on 09/23/2018
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    So impressed with these guys! My friends contacted me two weeks before their wedding and they hadn't ordered their cake yet. I was recommended to Cupcake Shoppe, sent an email, and got a prompt reply from Arlen that they were available and could definitely do the cake for us! She was great to work with and helped us come up with the perfect cake, which was delicious!!! All the guests were commenting on how wedding cake is usually disappointing, but that this cake was so good! You will be in great hands and so happy if you go with Cupcake Shoppe and have the opportunity to work with Arlen.
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    Megan Sent on 09/12/2018
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    The Cupcake Shoppe was recommended to me from a friend and I'm so glad I contacted them. I worked with Arlen and she and the team came up with exactly what I wanted. The cake and cupcakes turned out beautiful and were delicious!! Definitely top notch bakery with the exact style and service I was looking for :)
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    Molly Sent on 08/14/2018
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    I worked with the Cupcake Shoppe for my husbands grooms cake and they did a FABULOUS job! My husband is a shoe guy and they helped me turn this crazy idea into a reality and exceeded my expectations. I live out of town and they were excellent communicating back and forth through phone and e-mail throughout the design process. This cake captured so many details down to the shoe texture and laces and tasted amazing on top of it all! The professionalism, attention to detail, and quality of this shop cannot be matched!
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    Jordan Sent on 08/07/2018
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    We used the cupcake shopee for our wedding on June 30, 2018 and were so impressed with how the cupcakes and cake turned out! The cupcakes had just the right amount of icing and the cutting cake was beautiful!
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    Mary Sent on 08/06/2018
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    Absolutely loved working with the Cupcake Shoppe. Our cake was beautiful and delicious. We also had mini cupcakes which were a big hit with the guests.
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    Julia Sent on 08/02/2018
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    I loved working with the Cupcake Shoppe for our wedding! They were honest, professional, kind, and helpful throughout our whole wedding planning process. I have always loved this shop and have bought mini and regular cupcakes for small events since I was in college at Meredith, so using them for our wedding felt so right! I always received a quick response, and they were so understanding of my Type A personality and the need to triple check everything! Our wedding day cutting cake was simple and elegant, as we wanted, and it was DELICIOUS (we did the lemon zinger!) Our cupcakes were perfect and a huge hit! It was so easy and affordable to work with them, and we will definitely be going there for a sweet treat whenever we are in downtown Raleigh! Would definitely recommend and will use again!
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    Katie Sent on 07/18/2018
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    For our wedding this month we choose to do a small cake- plain Jane flavor with an assortment of 7 dozen cupcakes in all different flavors. Our guests could not stop taking about how delicious desert was! Delivery and set up went smoothly and the display looked beautiful!
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    Brandi Sent on 02/13/2018
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    I first discovered The Cupcake Shoppe while exploring Glenwood Avenue one day and when it came time to choose a bakery for my wedding, I knew 100% this was who I was using! Their carrot cake cupcakes are TO DIE FOR, and the cinnamon rolls are absolutely amazing. I ordered two-dozen cupcakes, a dozen cinnamon rolls, and a small 4" "cutting cake" for my wedding, and I received nothing but compliments on how amazing everything tasted. My only regret is that I didn't snag one of the carrot cake cupcakes before my guests ate them all!!!
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    Leah Sent on 11/17/2017
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    Sara and her team created a perfect groom’s cake for our rehearsal dinner. I told Sara a few interests of my groom, and the cake was amazing (and tasted great too!)
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    Erin Sent on 06/24/2017
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    The entire process was simple and stress free which I appreciated during the wedding planning process! We ordered mini cupcakes as well as a cutting cake and the product was beautiful and tasted great!!
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    Arlen Sent on 04/24/2017
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    If you want a cake as delicious as it is flawless and excellent customer service, then look no further than The Cupcake Shoppe! They made my wedding day so "sweet"! I can't thank them all enough for such a beautiful cake and something that all our guests were raving about! Perfection!!
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    Jessica Sent on 04/13/2017
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    We had the Cupcake Shoppe provide cupcakes for our wedding (3 different flavors), and they were a huge hit! Before we even booked, they were very responsive and let us come in for a tasting to sample any flavors they had in stock. The cupcakes looked amazing, and were displayed beautifully. Guests were still talking about them for a few days after! The Cupcake Shoppe was very great to work with and super flexible.
    (Side note: we had a good amount left over, and they freeze very well!)
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    Stephanie Sent on 04/11/2017
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    For our April 2017 wedding, we are SO thrilled that we chose The Cupcake Shoppe for our wedding cake!! We still can't stop talking about how delicious and gorgeous our cake was, and we wish we had more cake to enjoy a couple weeks later! You simply can't go wrong with The Cupcake Shoppe, and they are incredible in every way. Our cake tasting with them was so fun and tasty, and we were sold the second we tried their cakes - and their icing!! It's truly the best buttercream and icing we've ever had, and we've loved every single bite of cake (and I'd say neither of us were huge cake people before we tried The Cupcake Shoppe!). We chose three amazing flavors for our three-tier wedding cake, and each was absolutely amazing and so moist. Our wedding guests still keep telling us how it was the best wedding cake they'd ever had, and we completely agree!! I worked with the team at The Cupcake Shoppe to design our dream wedding cake (I'm a wedding planner/designer, so I had lots of ideas!), and when I saw our cake on our wedding day, I was completely blown away!! Our wedding cake far exceeded our very high expectations, and it was so gorgeous. It was so impressive looking and sizable, and I know our guests had more than enough cake to eat! They even sent us off to our honeymoon with large slices of each of our three cake flavors, which was the sweetest touch. We LOVE the team at The Cupcake Shoppe, and we couldn't have been happier with our delicious wedding cake!!
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    Sarah Sent on 03/20/2017
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    We loved working with Sara for just what we wanted on our dessert bar, so excited about our cake pops and ice cream sandwiches, as well as a small cake to cut!
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    Francesca Sent on 12/12/2016
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    The Cupcake Shoppe is the best place to go for all your baking needs. We loved everything that The Cupcake Shoppe produced for us during the week of our wedding. The ladies understood our vision for our wedding. We needed a gluten free cake and they were able to make the most delicious cake ever!!! Our friends had no idea that the cake was gluten free.
  • Nicole
    Nicole Sent on 11/02/2016
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    The Cupcake Shoppe was the first bakery I went to and didn't look any further! Lauren was SUPER nice and easy to work with. She answered ALL of my questions ( and there were A LOT of them). She reached out to my venue and set up a delivery time without any prompting from me which was AWESOME!! And the cake was BEAUTIFUL and tasted AMAZING!!!!! There was literally NONE left. It was devoured! If you are looking for bakery for any event... you will not be disappointed with The Cupcake Shoppe!!!
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    Melanie Sent on 10/19/2016
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    Everyone should always use The Cupcake Shoppe for their dessert needs! Never having considered myself that much of a sweets person, I now want to eat dessert from here every day. Yes, they are that good. For our wedding, I wanted a cake, my husband wanted cupcakes. Working with Lauren (who is professional, responsive, and just all around amazing), we were able to have both at a very reasonable price. We chose to do a three layer cake and an assortment of mini cupcakes - red velvet, plain jane, oreo, peanut butter cup (so good), and my favorite - cinnamon. Also, for our gluten free guests, we had the most tasty GF red velvet cupcakes. For the cake, Lauren worked with me to design something simple but elegant and added a few flowers from our florist.

    Everyone warned us that there is always cake left over - our guests ate it all. Many of them asked where we got it because it was the best cake they had ever had. Lauren and the Cupcake Shoppe, thank you so much for everything!
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    Natasha Sent on 06/11/2016
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    We ordered a small cutting cake, an assortment of mini cupcakes, and a dessert bar for our wedding. Everything was delicious and gorgeous! Our cutting cake was decorated in accordance with our theme, which was a nice touch. The mini cupcakes were absolutely scrumptious -- I think the strawberry is my favorite! The owner told me the strawberry cupcakes are made with fresh strawberries, and you can truly tell the difference. I think we ordered strawberry, carrot cake, and lemon flavored mini cupcakes, and the flavor in all of them was strong and delicious. For our dessert bar, we had cake pops and macaroons; the cake pops were really scrumptious and the macaroons were decorated with our theme, and in a variety of flavors that I liked. I'm only sad that we didn't get to take more home -- our guests loved everything! Even after the hearty, home-style meal we had for our catering, these treats were a delicious -- well, treat!
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    Linda Sent on 05/26/2016
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    We had a cutting cake and a cupcake tower for our wedding. The cake was beautiful. Our florist topped it off with flowers and the cupcakes were tinted with our wedding colors. The tint color was fairly similar to the color we requested and everyone raved about how good the cupcakes were. The only regret I had was not saving the cutting cake.
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    Megan Sent on 12/15/2015
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    The Cupcake Shoppe made the perfect mini cupcakes for our wedding! My husband and I couldn't decide what flavors to go with so we did mini cupcakes so our guests could try all of the flavors we picked.

    They were extremely flexible and communicated with me often about my ideas until I finally settled on a design, flavors, and quantity.

    We ultimately decided on mini cupcakes and a small 1 layer cake to cut and save (for tradition). Our 1 layer cake was exactly how I had pictured it in my head, including the fondant NCSU Mr. Wuf peeking out of the bottom! They also make the most delicious lavender shortbread cookies. I ordered a smaller quantity of those for the bridal party for earlier in the day.

    I highly recommend them for any dessert needs!
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    Liz Sent on 10/13/2015
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    THE CAKE WAS PHENOMENAL!

    All of our guests kept talking about how good the cake was!

    We originally went in for a tasting and literally got to taste all the flavors! It was amazing.
    We went with Cookie Monster and Plain for our 4 tier cake, and it was so so so good. It looked beautiful and exactly how i pictured our cake to look!

    Thank you to Arlen and Lauren who made this the best experience ever!
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    Mallory Sent on 02/04/2015
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    I absolutely loved dealing with The Cupcake Shoppe! They were so thoughtful, creative, and easy-going. Our rehearsal dinner 'groom's' cake was a hit w/ a Redskins football theme and our mini wedding cupcakes were the perfect bite-sized dessert with an adorable Christmas theme. Thanks for helping to make our day special!
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    Lauren Sent on 01/04/2015
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    The Cupcake Shoppe provided our cupcakes and wedding cake for our mini-reception at our venue. The cake was beautiful, the cupcakes were amazing and their staff was very pleasant to work with. Their cakes are great!
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    Kristi Sent on 11/14/2014
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    The Cupcake Shoppe made my wedding cake and party favors (chocolate covered marshmallows) for my wedding. Everything was DELICIOUS! I am gluten intolerant, so they created the top tier of the cake gluten-free - it tasted great! I would highly recommend the Cupcake Shoppe for your wedding.
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    Stacy Sent on 11/08/2014
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    We ordered a top-tier wedding cake and an assortment of mini-cupcakes from The Cupcake Shoppe and had their team set it up for us the day of the wedding. The cakes were beautiful and delicious, and were arranged beautifully. With The Cupcake Shoppe, we did not have to sacrifice flavor for beauty - all of the cupcakes and top-tier chocolate cake with buttercream were so yummy and pretty!
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    Maura Sent on 05/13/2014
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    Perfect gluten free cake and cupcakes with lots of flavor options! Also, delivered to my venue!
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    Adeola Sent on 10/13/2013
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    I absolutely LOVE The Cupcake Shoppe. Two days before my traditional wedding I learned that my baker (different company) had been mistaken and thought that my traditional wedding was on Friday and not Thursday. Because of this, she told me that there was no way that she would be able to make a fondant cake in 2 days and that the best she could offer was a buttercream cake. As you can imagine, I was in a bit of a bind as I did not know how I was going to get a custom fondant cake on such short notice. I contacted the Cupcake Shoppe at 8:15 on Thursday night. I knew that they closed at 8pm but I was desperate. To my surprise, my call was answered. I explained my dilemma and the lady who answered told me that they would most likely be able to bake me a cake in the shape of a suitcase with coral beads on top. She told me that the decorator would contact me in the morning in order to confirm this and to place the order. As promised, I was contacted in the morning. What I absolutely love is how calming and sweet the manager was. She was very understanding and accommodating. She did not make me feel rushed or pressured even though it was literally 24 hours before my event. I sent a few pictures of cakes that I liked and the order was placed. The cake far exceeded my expectations. Not only was it larger than expected, it was beautiful AND delicious! I took some with me on my honeymoon because it was that tasty. The Cupcake Shoppe is incredible. It is impossible to express how thankful I am to them for accommodating me on such short notice. I would recommend The Cupcake Shoppe ten times over.
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    Michelle Sent on 07/06/2012
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    We got the cupcakes for our wedding from The Cupcake Shoppe in Raleigh, NC. The shop is wonderful in general! We go there a couple times a month. The treats are always wonderful and the service is great. We didn't even have to discuss whether to get a cake or cupcakes, and where we would get our prized wedding treat. We both knew - the Cupcake Shoppe was it! Why decide on just one flavor when you can get several of your favorites?
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    Yalitza Sent on 10/21/2009
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    The Cupcake Shoppe was the perfect choice for our wedding. They have great flavors both traditional and fun. My visiting family and friends just raved about the Red Velvet cupcakes! Everyone loved them all and they looked beautiful. I'm not convinced I would have received as many compliments if I had ordered a regular sheet cake :-/ Cupcakes are the way to go!
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    Blair Sent on 09/04/2008
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    Sara at The Cupcake Shoppe did a fabulous job with the cupcakes for our wedding reception. She was professional, friendly, and accommodating. The cupcakes looked beautiful and tasted AMAZING! I highly recommend this vendor.
  • momroth
    Mrs. Sent on 07/01/2008
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    We loved our cupcakes! They look beautiful, but they taste even better! They are really flavored differently, the strawberry frosting actually tastes like strawberries, the coconut like coconut. The staff invited us in for a taste testing, and we were very comfortable. They lent us the display trays on which to put the cupcakes, and they made a bride and groom cake for my daughter to cut the night of the wedding. We highly recommend this vendor. I can't wait to eat another one of their cupcakes!
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    Kara Sent on 06/18/2010
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    The Cupcake Shoppe was delicious! We had decided to do cupcakes for our wedding since my husband and I both prefer cupcakes over cake (not even sure why!), and also had a small little 1-tiered cake as well so that we could still do the traditional "cutting of the cake". They were beautiful! We did three different flavors - the Plain Jane (vanilla with buttercream frosting), the Black and White (chocolate with buttercream frosting but we opted for cream cheese instead), and Red Velvet. They were a big hit, especially with our lil guests. Sarah was great to work with, very enthusiastic about my ideas - I wanted to cover the frosting with decorative sugar so they looked sparkly. Highly recommend them!
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    Rebecca Sent on 10/08/2021
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    Best cupcakes ever!

    We LOVE the Cupcake Shoppe and got so many compliments at our wedding on the cupcakes!
  • Jessica
    Jessica Sent on 07/04/2019
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    Delicious and great experience!

    The Cupcake Shoppe was such a pleasure to work with, and our cake was absolutely beautiful AND delicious! They were so responsive when we had any questions or wanted to make a change to our order.
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    Lisa Sent on 06/10/2019
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    Beautiful Cake

    Front of House Manager Arlen Mabe was very professional, helpful, and accommodating. A few changes needed to be made during the interval of ordering and the actual event and she assured me these weren't a problem. The cake on our day was definitely special. It was delivered on time, beautifully decorated in the shop and adorned flowers with flowers from our florist, AND tasted delicious.
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    Devon Sent on 10/20/2012
    4.8 out of 5 rating
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    My cake provider fell through two months before my wedding. Luckily, The Cupcake Shoppe was available and easy to work with. They let me choose many cupcake flavors, as well as a top tier that we could cut into. They also let me use a coupon from the Enjoy the City book! Arlen was great to work with and super friendly.
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    Laurie Sent on 06/08/2012
    4.8 out of 5 rating
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    I worked closely with Arlin at the CupCake Shoppe. She was very helpful and patient. She helped us design a combination wedding cake and mini cupcake display. The cupcakes were a huge hit, especially the lemon ones! I did have the cake delivered to the venue and had to personally return the 2 tiered display. Just make sure you speak with the person delivering and setting up your display, as mine looked beautiful, but wasn't exactly what we had discussed, but no one knew the difference!
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    Brandi Sent on 10/28/2010
    4.8 out of 5 rating
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    we didn't do a cake -- just cupcakes -- for our wedding. our guests LOVED them. heard "best cupcakes ever" a few times. there were 2 things that i was kind of "eh" about: 1) their delivery charge was HIGH (i think $70?) and was not based on how far they had to travel. their shop was less than 1 mile away from our venue. we were going to have them delivered just to save us another trip that day but when we heard $70 for less than a mile? no thanks. 2) we asked them if we could have a few (10?) small boxes for guests to take cupcakes home should there be any leftovers. they told us they'd have to charge for the boxes. after we just cut you a check for $800? really? in the end they did give us a few boxes free of charge. those are just small things though. overall i would definitely recommend them!
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    Nicole Sent on 09/05/2008
    4.8 out of 5 rating
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    All flavors are delicious. Sara is able to take your vision and create a beautiful display. The hardest part was deciding which flavors to include!! Can't wait until our first anniversary so we can break in to the rest of our top tier!!
  • Jordan
    Jordan Sent on 10/09/2018
    4.6 out of 5 rating
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    It was such a pleasure working with The Cupcake Shoppe Bakery! We had a specific vision for our cake and they made it happen! The cake was beyond beautiful and it tasted delicious! We will definitely be working with them again!
  • K
    Katherine Sent on 08/08/2015
    4.6 out of 5 rating
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    Overall our experience with The Cupcake Shoppe was very good. The manager was incredibly friendly and helpful. I sent over pictures of the cakes I liked and we determined together which option was going to work out best. My cake looked exactly as I had hoped on my wedding day! The only glitch, the cake was the wrong flavor! I decided not to say anything after the wedding - what's done is done! The cake looked beautiful and was delicious, just not what we picked out ;)
  • Julianne
    Julianne Sent on 12/30/2018
    4.4 out of 5 rating
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    Beautiful, but dry

    Cake was gorgeous and tasted good, it was just what I wanted aesthetically. Unfortunately, every time I try a cupcake from their shop, it's too dry! This was also true with my wedding cake. The ladies are all great to work with, and I suggest visiting and tasting before you sign a contract or pay a deposit.
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    Kelly Sent on 05/30/2012
    4.4 out of 5 rating
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    Got 200 mini cupcakes, round top cake and rental equipment to display deserts. They were perfect size and tasted great. Thanks
  • S
    Sarah Sent on 01/12/2012
    3 out of 5 rating
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    We had a cupcake tree from the Cupcake Tree as our wedding cake. While the Cupcakes were very delicious, the Cupcake Shoppe got our order wrong. Thankfully, they were able to fix the problem and provide the correct flavor and icing color the morning of the wedding. Overall, I was happy and the guests loved our dessert!
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    Shiloh Sent on 03/03/2010
    3 out of 5 rating
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    Sara Coleman, the owner, had a contract with my father for my wedding cupcakes. She sent me an overview of the contract by email (my father had a more detailed version) while my father sent her a check paying in full three months before the date of service. Sara almost didn't deliver our cupcakes because she got the date wrong. We called her the night of our wedding and she did deliver most of what we ordered after we brought it to her attention--so that was good, but then she dodged calls from my father after the wedding.

    Looking back on it now--she definitely should have called my father back. She did say when she delivered the cupcakes that night she would refund him in full --it was only $230 because we had a small dinner. My dad never got his refund. Also at the consultation, she had this huge binder out on the table, but never once offered pictures of past works (I had seen the gallery on the website, but I expected more photos for ideas). She seemed kind of aloof at the meeting.

    Overall it just left a bad taste in my mouth! I was REALLY REALLY disappointed especially because I just hosted a baby shower at her shop two weeks prior to my weeding.
  • Jan
    Jan Sent on 04/18/2012
    2.8 out of 5 rating
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    We had cupcakes for our wedding, with a 6-in round cutting cake. Flavor-wise, the cupcakes and cake were awesome. Super tasty. Visually, the cake ended up looking a little plain, and we tried to get them to frost the cupcakes with a star-tip instead of the round-tip (which makes the cupcakes look like a Dairy Queen ice cream cone), but they insisted that the frosting wouldn't look good that way (even though I've seen other cupcakes frosted with the star-tip). We ended up having to do things more their way than I would have liked, but it was a battle I didn't feel like pursuing. I felt like they were a little on the expensive side, but still less than going with the traditional wedding cake. The good thing is that their flavors are unique and very tasty.
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