The Cupcake Shoppe Bakery Reviews
View more informationReviews
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
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Marianna S. Sent on 02/02/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A Great Weekend Treat AND Wedding Cakes
I went here a few times for treats and to taste the cupcakes, and man, they were fantastic. I am gluten-free and was able to have a cake I could eat on my wedding day. It was something I knew was important and they provided. My family who had allergies were also able to celebrate which is truly amazing. I cannot recommend them enough if you want gluten free, regular, and vegan cupcakes. -
Quality of service
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John M. Sent on 10/15/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Cupcake Heaven
You gals are fabulous. Thank you so much for making our day special. -
Quality of service
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Chelsea L. Sent on 06/13/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing desserts!
We did a dessert bar (mini cupcakes & brownie bites) and small cutting cake for our wedding and couldn’t have been happier with the outcome! The Cupcake Shoppe was so easy to work with and the desserts not only tasted amazing but the display was beautiful! -
Quality of service
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Kristen N. Sent on 03/03/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Incredibly Talented!
The Cupcake Shoppe did such an AMAZING job with our big day! We used them for both our groom’s cake and wedding reception cake, and we couldn’t have been happier with our decision! Not only did they taste incredible, they were such a work of art. My husband was in love with the groom’s cake! I would highly recommend them! Very talented! -
Quality of service
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Maureen R. Sent on 11/03/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent!
Very easy to work with, reasonable price, fantastic quality. -
Quality of service
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Audrey C. Sent on 11/04/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Incredible design of my wedding cake
The Cupcake Shoppe was extremely easy to work with for a custom wedding cake design. They easily accommodated my request for multiple flavors, but even more impressively, the cake itself was stunning. They used fondant 3D flowers all over the cake rather than real flowers, and I truly have never seen anything like it. It was breathtaking, and they did it with very little guidance from myself and my planner. It was beyond my expectations. The whole process with The Cupcake Shoppe was very smooth. -
Quality of service
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Tiffany A. Sent on 10/07/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best Cupcakes ever !!
The Cupcake Shoppe catered my Wedding cake and cupcakes for me. I couldn't be more happy with the quality and professionalism of this vendor. My cake was perfection and the cupcakes were a hit . Will definitely recommend them for anyone who is looking for a wonderful experience with a great price 😀 -
Quality of service
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Danny M. Sent on 07/15/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great cake and affordable pricing!
We loved working with The Cupcake Shoppe for our wedding! They provided a tasting box of 6 full cupcakes to sample--all of which were delicious! Communication was prompt and streamlined, and our cake turned out exactly how we'd hoped! Would absolutely recommend if you're looking for a high quality and affordable cake designer. -
Quality of service
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Kelsi Sent on 07/05/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Five Stars!!
All of our vendor meetings and tastings were during the thick of Covid. Arlen was so sweet and accommodating during our cake tasting. We traveled from Indiana and had to move our cake tasting due to some conflicts we had prior to our travels. Arlen rescheduled us with no problems and when we arrived greeted us with such a friendly face. All of our cupcakes included in the tasting were outstanding, which of course made it that much harder to decide on a flavor. We decided on Strawberry Cake and Vanilla Cake tiers with Strawberry Icing. This was not a flavor we ever would have imagined for our wedding but it was so light and bright for summer (June wedding) we just couldn’t resist! When it came to design, I provided Arlen with a few different Pinterest inspo photos and they created a design that perfectly met my vision (photo attached). We wish The Cupcake Shoppe had a location in Indiana, but we now try to visit every chance we visit family in North Carolina! -
Quality of service
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Hillary P. Sent on 07/07/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Best Experience!
The Cupcake Shoppe was amazing to work with from start to finish! We started planning our wedding during Covid, so we were able to pick up a take home wedding tasting that also included a gluten free option. Arlen answered all of our questions super quickly and was patient with all questions and order updates. The cakes and cupcakes were beautiful and tasted even better! -
Quality of service
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Jamie W. Sent on 06/19/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Gorgeous, delicious, and affordable wedding cake from the sweetest bakery!
I purchased my wedding cake from The Cupcake Shoppe and was BEYOND impressed. First of all, it is the cutest and sweetest bakery I’ve ever seen. Second of all, every employee I worked with had a very quick response time and was always kind no matter how many annoying questions I asked, lol! My cake turned out absolutely beautiful and delicious. I couldn’t be more impressed. -
Quality of service
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Brennan A. Sent on 06/19/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding cake
We were extremely happy with our cake. It was beautiful/elegant/classic and absolutely delicious. The cupcake shoppe was so easy to work with and came highly recommended. -
Quality of service
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Angel D. Sent on 06/16/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect cutting cake!
Beautiful and delicious! Amazing customer service! -
Quality of service
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Cara Sent on 06/01/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful Vendor!
This team was amazing! Everything was absolutely delicious and they were incredibly easy to work with!! -
Quality of service
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Denise K. Sent on 05/15/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything was easy and delicious!
We loved working with the Cupcake Shoppe Bakery! They made everything so easy and delicious! Thank you for making this part of Addysen's wedding special! -
Quality of service
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Summer L. Sent on 05/26/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best Wedding Cake Ever!
My wedding planner told me about The Cupcake Shoppe and I am so happy to have used them for my wedding. Everything was absolutely perfect. The cake was gorgeous and everyone is still raving about it. The flavors were amazing - we went with lemon zinger, carrot cake, and chocolate/vanilla. The carrot cake and lemon zinger were a HIT! Thank you for making our wedding cake dreams come true! It was so fun working with The Cupcake Shoppe! Highly recommend 10/10. -
Quality of service
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Catilyn C. Sent on 12/11/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Simply Elegant
A wonderful time working with the Cupcake Shoppe! Seriously affordable and worth every penny! The cake and cupcakes were a dream and so well done! The flavor was truly amazing!-
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+3 photos
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Quality of service
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Abigail W. Sent on 11/07/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful Wedding Desserts
The Cupcake Shoppe was so flexible with out wedding changes are were wonderful to work with. And their cake and cupcakes are SO delicious. -
Quality of service
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Lily A. Sent on 11/06/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing service and cake!
The Cupcake Shoppe was great to work with for our wedding! We had to make a few changes due to the pandemic, but their staff took it in stride and everything was beautiful! -
Quality of service
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Frankie P. Sent on 06/25/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent cake and service
We had a last minute wedding and The Cupcake Shoppe was able to help us with our cake. -
Quality of service
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Ann B. Sent on 10/07/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing vendor with a great product
The Cupcake Shoppe was so wonderful to work with! The mini cupcakes were a hit! I appreciated Arlen's responsiveness and flexibility was truly a breath of fresh air during the pandemic and the numerous changes/shifts we had to make. I would absolutely recommend them or use them again for another event! -
Quality of service
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Lauren Sent on 11/21/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Delicious!
We had a great experience with The Cupcake Shoppe. We ordered a small gluten free wedding cake (I have Celiac disease and they were knowledgeable and accommodating) and then different flavored cupcakes for our guests. Everything was a hit - the cake was simple and beautiful, just as we had requested, and our guests loved the different flavored cupcakes. Arlen was such a pleasure to work with and the customer service was unprecedented. We are looking for an excuse to go back! Would very much recommend. -
Quality of service
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Meaghan M. Sent on 01/27/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fun, Tasty & Easy Experience!
This was one of our favorite wedding planning experiences! From the private tasting to sharing sketches in person and over email (since we live far away), we were very pleased with how easy, but fun, Arlen made this experience. And on the day of our wedding we were blown away by how amazing the cake looked AND TASTED! Guests were impressed! -
Quality of service
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Brianne R. Sent on 11/13/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our wedding cake was PERFECT!
I am so happy with how our wedding cake turned out. Not only was it delicious but beautiful too! I highly recommend going with The Cupcake Shoppe for your wedding cake - you won’t be disappointed!The Cupcake Shoppe Bakery's reply:
Thank you so much, Brianne! We LOVED being a part of your beautiful wedding day. We look forward to seeing you in the Shoppe sometime soon for a date night! -
Quality of service
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Angiemob Sent on 04/05/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Delicious Cupcakes and a Delightful Experience!
I ordered a mini-cupcake tower with a cake on top for my daughter's bridal shower. Everything was beautiful and delicious! The Pretty in Pink minis were a favorite! The shoppe itself is SO charming! Arlen was wonderful to work with. She was very thorough and made sure she understood my vision. I look forward to ordering from The Cupcake Shoppe again!The Cupcake Shoppe Bakery's reply:
Angie, thank you for these kind words! The pleasure was all ours! We look forward to serving you again soon :) -
Quality of service
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