The Cracker Factory Reviews
Reviews
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4.9 out of 5 rating
4.9 out of 5 rating
56 Reviews
97% recommend it
Awards
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Lydia T. Sent on 06/04/2024
Perfect Location and Event
We loved our wedding at the Cracker Factory! The location was perfect and met the needs of all of our guest from kids to octogenarians. Amy and the team were amazing to work with, and not only that, when we were talking to vendors they all raved about how much they liked to do events at the Cracker Factory. One vendor said they didn't typically do Sunday events (our wedding was on a Sunday), but then said "you said the magic words -- Cracker Factory." Amazing. 10/10. -
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Tori M. Sent on 04/29/2023
Best day ever!
Working with Amy and the team at the Cracker Factory was wonderful from start to finish. They were responsive to questions, flexible with ideas, and helped us to create a beautiful day we will relive forever. As a more indecisive bride with a larger wedding size (215), I really enjoyed working with this team and collaborating together. The indoor industrial space was beautiful for our February wedding, and I really enjoyed taking our First Look pictures together at the venue. The back bar space was so fun for our cocktail hour. Overall, loved working with this team and this space! Would definitely recommend to a friend. -
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Sally K. Sent on 08/09/2022Ten out of ten!
I cannot recommend The Cracker Factory Enough! Not only are the venue and its offering stunning but the staff is absolutely amazing!
We were looking at venues all over the Finger Lakes when we found The Cracker Factory. Maggie, the main contact at the venue, was very responsive with information about the venue and quickly got us in for a tour. We looked at several places but knew this was the one the minute we walked in! The vibe is just so cool- industrial meets vintage meets art gallery. The pricing and offerings (bar package, furniture, linens, arbors, rugs , indoor/outdoor options, etc.) were very competitive with other local venues. There are a lot of pricing options for things such as the bar package and different options for getting married inside or outside or using their back bar and roof top space. We only had 100 guests but because of all the layout options we were able to create an intimate feeling despite how big the space is.
The venue provided lists of recommended vendors, which was so helpful! We ended up going with one of each of their recommendations for catering, DJ, bakery, china rental, lounge rental, and wedding planner. One of their recommended photographers recommended the photographer we ended up going with as well! It fosters so much confidence to know your vendors have worked in the space before and have familiarity!
Maggie was so incredible throughout the process. She was very communicative throughout the year leading up to our wedding. She always acted like we were a priority to her and responded quickly and thoroughly- this made us feel very comfortable and confident that our day would be special! Working with Maggie was so fun- she is very accommodating and adaptable- she had options, solutions, and suggestions for every issue. Honestly, I will just miss having an excuse to talk with her!
Needless to say our wedding day went off without a hitch. The team was very adaptive about last minute shifts and between Maggie and our wedding planner all of the day of items were handled without my husband or I ever needing to get involved. We had a wonderful, carefree day and our guests were so in love with the venue and had such a wonderful time!
Thank you, Maggie and the team at The Cracker Factory! We are in awe and so grateful! -
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Jenny Sent on 06/12/2022
Absolutely amazing experience
First of all, the venue itself is beautiful and has so much character. It was the perfect setting for our "Wes Anderson" wedding. One of the things that really took this place to another level was working with Maggie, who oversees the venue. She was so cool, calm and easy to work with. She was really accommodating to any thoughts and ideas we had. We had added 3 specialty cocktails with our bar package, one of them was a bit experimental and the bar staff figured out a way to take our drink idea and make it delicious! On the day, Maggie and her crew were working so hard and were so professional throughout the entire event and did it all with a big smile :) Anyone considering this venue for a wedding or any other event will not regret it one bit. Thank you again Maggie, for everything! -
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Katie M. Sent on 10/04/2022
10/10 Recommend
Maggie and the rest of the staff at the Cracker Factory were absolutely amazing !! I cannot say enough kind words about them. Maggie was so easy to work with throughout the planning process, very responsive, and really helped us pull things together day of. I absolutely recommend this stunning venue to anyone ! -
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Ange M. Sent on 11/06/202110/10 highly recommend
This venue is absolutely breathtaking. Maggie & Amy are extremely helpful, flexible, attentive and caring. Maggie cared about every single detail big or small just as much as my husband and I did. The guests had an amazing time and if I had to do it all over again, I wouldn’t change a thing!!! -
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Kacie H. Sent on 02/07/2023Everything We Wanted!
When looking for a venue we wanted something beautiful, unique & fun for our guests. Everything about the Cracker Factory fit our criteria. The room, the bar, the roof deck and the games were everything we wanted. Maggie was great to deal with and made sure everything went the way we wanted it. Our guests still talk about how much fun they had and how beautiful it was. We never even had to leave the site to take pictures. Both outside and inside the venue there are picture perfect locations. -
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Kristin D. Sent on 12/04/2019Great experience in a beautiful space!
This beautifully restored warehouse set in the Finger Lakes Region was perfect spot for our wedding. We absolutely loved having our reception at the Cracker Factory. We could not have asked for a more perfect space. We wanted somewhere that was simple and understated, that could be decorated but didn't need to be, where all of our guests could be in one space together, and that was architecturally intriguing. The Cracker Factory achieved all of this and more. We got so many compliments from guests as to the unique space that we had found and the back patio was an amazing addition! Maggie, Amy, & Brandon were so wonderful to work with and incredibly helpful. They worked well with all of our vendors and were extremely helpful and responsive at all points in the wedding planning process. We could not recommend The Cracker Factory will always hold a very special place in our hearts & we could not recommend it more! -
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Michelle W. Sent on 11/01/2020The Best Day of Our Lives
Having our wedding at the Cracker Factory on 10/24/2020 was one of the best decisions of our entire planning process for our wedding. Maggie was incredible from the very beginning. Before the global pandemic hit, she was extremely helpful in the planning process. During the pandemic and several changes from NY regulations and rules, Maggie stayed up to date with the current regulations and was extremely helpful throughout the process. She helped to ensure our guests were safe and following the rules, while having an incredible time. In addition, we did our first look there and I cannot wait to see the gorgeous pictures!
Maggie was super organized and helpful throughout the process. She responded to emails within a timely manner and ensured everything went perfectly. Family and friends told us how hospitable she was. The drinks were also AMAZING. Our photographers raved about the venue. Everyone had a wonderful day. Thanks to Maggie, Brandon, and Amy for making our 50 person wedding one to remember forever! I would recommend the Cracker Factory in a heartbeat! -
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Ciarra Sent on 11/05/2019The Most Fun Venue Staff!
This is hands down one of the best wedding venues out there. I will never be able to list out all the reasons why this is true, but I can share a few. We discovered it by attending a concert there! There is no limit to what you can do with the space. We had both ceremony and reception at the Cracker Factory. Maggie was amazing to work with via email during the months leading up to the wedding. She answered our questions in a professional and timely manner, and was always flexible with our requests! It made planning this giant event a breeze. The wedding day went exactly as I imagined, if not better. I knew I didn't need to worry about a thing. The venue itself is so beautiful it hardly needed any decorating. Ever photo comes out beautiful in this place. Amy and Brandon and Maggie did a fantastic job keeping our guests comfortable and running an amazing bar. We have not stopped receiving compliments on the venue and the staff from our guests! They took care of any problem that arose, and I didn't hear of any drama until the next day. My husband and I look forward to attending future concerts, and Official Unofficial Sunday's, and just getting to hang out with Maggie, Amy and Brandon! Thank you and love you guys! -
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Hillary Sent on 09/25/2019Absolutely perfect
Everything was absolutely beautiful at our wedding. Maggie was a breeze to work with and answered my endless questions. Amy and Brandon were there the day of and were amazing! They were so flexible and willing to help. Our guests absolutely loved the space and couldn’t stop talking about it. They really made my dream come true. Also the bar was great, we didn’t include liquor in the open bar and they had so many beer, wine, cider and seltzer options that no one really cared. -
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Alison C. Sent on 09/09/2019A Gem of Geneva!
The Cracker Factory was a dream come true when we came across the space. It had enough room for all of our guests and had such a great atmosphere and charm that we fell in love with it instantly. I am still can get over the vintage and modern mix of the painted brick and bistro lights. It was also enticing that you could have the ceremony right on site as well. Amy, Brandon, and Maggie were a delight to work with and were very accommodating, especially when it came to opening up their doors to let us bring in guests, decorations and other vendors for the big day. They also provided the bar service that had such an amazing selection of beer, wine, and alcohol that I had no concerns about people finding drinks they liked. It covered all the bases. If you are looking for a place to wow your guests in the heart of the Finger Lakes this should be the first place to look! -
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Jordan M. Sent on 09/10/2019Simply the best!
We had the most perfect day at our wedding on August 31, 2019 at the Cracker Factory and it was all thanks to Maggie, Amy, and Brandon. In the months leading up to the wedding, Maggie worked around the clock to make sure that everything went smoothly. I called and emailed her constantly with various questions and she always answered immediately. Maggie even helped me set up a projector so that we could play a surprise video to honor my dad who is a quadriplegic and could not dance with me for the father/daughter dance. Maggie is so calm and organized that you instantly feel relieved just knowing that she will be involved in the process. Not only does she have incredible work ethic, but she is a joy to be around.
We had the pleasure of meeting Amy and Brandon at our wedding as well and we were blown away by their hospitality and easy going nature. They work hard to not only make sure that you are happy with the space, but also help with recommendations of vendors in the area that they have worked with (many of which we used and were incredibly pleased with).
The Cracker Factory is the most unique wedding venue that I have ever seen and my husband and I received countless compliments on how unique the space was. You will not regret working with them. We are so grateful to Amy, Brandon, and Maggie for our wonderful wedding, which will forever be our favorite day.
Attached photos are courtesy of Cassandra Daye Photography (https://www.cassandradayephotography.com/) -
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Kiel S. Sent on 05/22/2019Wedding 5/18/19
I can’t rave enough how much myself, fiancé and guest loved this venue. First off Maggie, Amy and Brandon made this whole process wonderful. They were available when we needed and there response time was excellent. This place will not disappoint. People are great. You can definitely tell they put a lot of time into this space. I can’t thank them enough. They met every expectation and some. Kiel and Adam . -
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