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The Cracker Factory Reviews

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Reviews

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    Lily Sent on 11/14/2024
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    Breathtaking!

    My husband and I got married at the Cracker Factory in June and we seriously could not recommend it more!

    Firstly, Amy is such an amazing owner and truly a pleasure to work/plan with! She was there anytime I emailed her to ask her a question, or even willing to hop on a phone call. She provided us with a list of recommend vendors (which helped immensely since we are from out of town), helped us decide what speciality drinks to choose, created multiple floor plans for us to choose for our reception, figure out how to hang our bar sign, etc. Amy really helped to ensure that our wedding day went perfectly without a hitch. She checked...
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    Benjamin Sent on 11/06/2024
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    Best Day of My Life

    The Cracker Factory was amazing! From setting up the rehearsal dinner, to packaging all decorations after the wedding, they were truly amazing! Every single one of our guests were amazed at the attention, quality of professionalism, and the personality of every single employee. Not to mention, the venu itself is absolutely stunning. We can not thank The Cracker Factory enough for making our special day the most beautiful memory that we have.
  • Kacie
    Kacie Sent on 02/07/2023
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    Everything We Wanted!

    When looking for a venue we wanted something beautiful, unique & fun for our guests. Everything about the Cracker Factory fit our criteria. The room, the bar, the roof deck and the games were everything we wanted. Maggie was great to deal with and made sure everything went the way we wanted it. Our guests still talk about how much fun they had and how beautiful it was. We never even had to leave the site to take pictures. Both outside and inside the venue there are picture perfect locations.
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  • Sally
    Sally Sent on 08/09/2022
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    Ten out of ten!

    I cannot recommend The Cracker Factory Enough! Not only are the venue and its offering stunning but the staff is absolutely amazing!

    We were looking at venues all over the Finger Lakes when we found The Cracker Factory. Maggie, the main contact at the venue, was very responsive with information about the venue and quickly got us in for a tour. We looked at several places but knew this was the one the minute we walked in! The vibe is just so cool- industrial meets vintage meets art gallery. The pricing and offerings (bar package, furniture, linens, arbors, rugs , indoor/outdoor options, etc.) were very competitive with other local venues. There are a lot of pricing options...
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    Ange Sent on 11/06/2021
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    10/10 highly recommend

    This venue is absolutely breathtaking. Maggie & Amy are extremely helpful, flexible, attentive and caring. Maggie cared about every single detail big or small just as much as my husband and I did. The guests had an amazing time and if I had to do it all over again, I wouldn’t change a thing!!!
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    Michelle Sent on 11/01/2020
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    The Best Day of Our Lives

    Having our wedding at the Cracker Factory on 10/24/2020 was one of the best decisions of our entire planning process for our wedding. Maggie was incredible from the very beginning. Before the global pandemic hit, she was extremely helpful in the planning process. During the pandemic and several changes from NY regulations and rules, Maggie stayed up to date with the current regulations and was extremely helpful throughout the process. She helped to ensure our guests were safe and following the rules, while having an incredible time. In addition, we did our first look there and I cannot wait to see the gorgeous pictures!
    Maggie was super organized and helpful throughout the process. She responded to emails within...
  • Kristin
    Kristin Sent on 12/04/2019
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    Great experience in a beautiful space!

    This beautifully restored warehouse set in the Finger Lakes Region was perfect spot for our wedding. We absolutely loved having our reception at the Cracker Factory. We could not have asked for a more perfect space. We wanted somewhere that was simple and understated, that could be decorated but didn't need to be, where all of our guests could be in one space together, and that was architecturally intriguing. The Cracker Factory achieved all of this and more. We got so many compliments from guests as to the unique space that we had found and the back patio was an amazing addition! Maggie, Amy, & Brandon were so wonderful to work with and incredibly helpful. They worked well with...
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    Ciarra Sent on 11/05/2019
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    The Most Fun Venue Staff!

    This is hands down one of the best wedding venues out there. I will never be able to list out all the reasons why this is true, but I can share a few. We discovered it by attending a concert there! There is no limit to what you can do with the space. We had both ceremony and reception at the Cracker Factory. Maggie was amazing to work with via email during the months leading up to the wedding. She answered our questions in a professional and timely manner, and was always flexible with our requests! It made planning this giant event a breeze. The wedding day went exactly as I imagined, if not better. I knew I didn't...
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    Hillary Sent on 09/25/2019
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    Absolutely perfect

    Everything was absolutely beautiful at our wedding. Maggie was a breeze to work with and answered my endless questions. Amy and Brandon were there the day of and were amazing! They were so flexible and willing to help. Our guests absolutely loved the space and couldn’t stop talking about it. They really made my dream come true. Also the bar was great, we didn’t include liquor in the open bar and they had so many beer, wine, cider and seltzer options that no one really cared.
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    Jordan Sent on 09/10/2019
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    Simply the best!

    We had the most perfect day at our wedding on August 31, 2019 at the Cracker Factory and it was all thanks to Maggie, Amy, and Brandon. In the months leading up to the wedding, Maggie worked around the clock to make sure that everything went smoothly. I called and emailed her constantly with various questions and she always answered immediately. Maggie even helped me set up a projector so that we could play a surprise video to honor my dad who is a quadriplegic and could not dance with me for the father/daughter dance. Maggie is so calm and organized that you instantly feel relieved just knowing that she will be involved in the process. Not only does...
  • Alison
    Alison Sent on 09/09/2019
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    A Gem of Geneva!

    The Cracker Factory was a dream come true when we came across the space. It had enough room for all of our guests and had such a great atmosphere and charm that we fell in love with it instantly. I am still can get over the vintage and modern mix of the painted brick and bistro lights. It was also enticing that you could have the ceremony right on site as well. Amy, Brandon, and Maggie were a delight to work with and were very accommodating, especially when it came to opening up their doors to let us bring in guests, decorations and other vendors for the big day. They also provided the bar service that had such an...
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    Kiel Sent on 05/22/2019
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    Wedding 5/18/19

    I can’t rave enough how much myself, fiancé and guest loved this venue. First off Maggie, Amy and Brandon made this whole process wonderful. They were available when we needed and there response time was excellent. This place will not disappoint. People are great. You can definitely tell they put a lot of time into this space. I can’t thank them enough. They met every expectation and some. Kiel and Adam .
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    Kelsey Sent on 08/29/2016
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    We had our wedding here and it was everything we could have hoped for and more. I might be biased but I think it was the best wedding ever--in large part thanks to the amazing venue space at The Cracker Factory.

    The gallery is a huge, amazing space. I was actually worried that I didn't know enough people to fill it! But once tables and chairs were set up it was perfect--plenty of room to move about without feeling empty. Amy and Brandon set up all the tables and chairs as part of the rental cost and they arranged them exactly as we wanted. We also rented a super cool shuffleboard table from them!

    Brandon...
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    Shawn Sent on 12/16/2024
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    Amazing venue!

    The Cracker Factory exceeded every one of our expectations. They were incredibly professional, organized and went above and beyond to make our day perfect. It’s a very unique style, and our guests couldn’t stop talking about how it was even cooler than we described. Not to mention, everyone in town couldn’t help but tell us how great Amy, Ashley and Brandon were to work with. We couldn’t recommend The Cracker Factory more!
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    Molly Sent on 06/12/2024
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    50th Anniversary Party Was a Total Success!

    Cracker Factory was the ideal location for our parent’s 50th anniversary party. The space was incredibly beautiful! It clearly was made with so much care and artistry in all the details of the space. Amy was a pleasure to work with- very professional, laid back and helpful. I’d choose Cracker Factory again for our next big event!
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    Lydia Sent on 06/04/2024
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    Perfect Location and Event

    We loved our wedding at the Cracker Factory! The location was perfect and met the needs of all of our guest from kids to octogenarians. Amy and the team were amazing to work with, and not only that, when we were talking to vendors they all raved about how much they liked to do events at the Cracker Factory. One vendor said they didn't typically do Sunday events (our wedding was on a Sunday), but then said "you said the magic words -- Cracker Factory." Amazing. 10/10.
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    Lindsay Sent on 09/18/2023
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    Book this venue! You won't regret it!

    We booked the Cracker Factory sight unseen as we live out of state and we are so so happy that we did! The entire team at the cracker factory was wonderful to work with and worked with us to help make sure we were getting exactly what we wanted! We got tons of compliments on the venue itself and how awesome it was. All the natural light was incredible for photos and made the space feel so open. Definitely recommend renting the back bar area and roof access! A lot of our guests spent a lot of time back there and it helped make the space feel more separated. 10/10. Couldn't be happier with everything!
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    Audrey Sent on 09/17/2023
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    Excellent!

    My husband and I decided to book our wedding at The Cracker Factory, and it did not disappoint! The venue is very unique, and we loved the industrial vibe and spaciousness. Amy, Brandon, and the TCF team were very responsive and helpful throughout the entire planning and through to the end of the event. This felt particularly comforting! We are so appreciative of all of the time they put in to make sure we had the best day. If you are looking for a wedding or event venue in the Finger Lakes area, this is it!!
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    Christina Sent on 06/07/2023
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    The Perfect Venue

    Amy, Tim, and Team were absolutely amazing. This was the only venue we toured because we immediately fell in love with the space and the people. Amy and Tim were super responsive, answered any and all questions we had, and made the whole process of planning seamless. Their recommended list of vendors was so helpful and made the planning process so easy (all the vendors raved about the Cracker Factory too!). We live in NYC and the team was super flexible to meet with us when we made plans to travel up there. Come the rehearsal and the day of the wedding, we were so happy with our venue choice and all of our friends and family equally fell...
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    Tori Sent on 04/29/2023
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    Best day ever!

    Working with Amy and the team at the Cracker Factory was wonderful from start to finish. They were responsive to questions, flexible with ideas, and helped us to create a beautiful day we will relive forever. As a more indecisive bride with a larger wedding size (215), I really enjoyed working with this team and collaborating together. The indoor industrial space was beautiful for our February wedding, and I really enjoyed taking our First Look pictures together at the venue. The back bar space was so fun for our cocktail hour. Overall, loved working with this team and this space! Would definitely recommend to a friend.
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    Philip Sent on 12/01/2022
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    The Cracker Factory

    The Cracker Factory was an incredible venue! The staff were amazing to work with and helped us pull off the best weekend of our lives. They were very responsive with communications and went the extra mile for our event. We highly recommend!
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    Katie Sent on 10/04/2022
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    10/10 Recommend

    Maggie and the rest of the staff at the Cracker Factory were absolutely amazing !! I cannot say enough kind words about them. Maggie was so easy to work with throughout the planning process, very responsive, and really helped us pull things together day of. I absolutely recommend this stunning venue to anyone !
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    Shelby Sent on 08/26/2022
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    Beautiful, unique Venue

    My husband and I got married at The Cracker Factory in August 2022. This venue was exactly what we wanted- industrial chic, open floor plan, natural light & pretty lighting, exposed brick, etc. Maggie was wonderful to work with from start to finish and accommodated every request we had! Our guests loved the venue as well and still talk about how unique and perfect it was. Thank you Maggie!
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    Jenny Sent on 06/12/2022
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    Absolutely amazing experience

    First of all, the venue itself is beautiful and has so much character. It was the perfect setting for our "Wes Anderson" wedding. One of the things that really took this place to another level was working with Maggie, who oversees the venue. She was so cool, calm and easy to work with. She was really accommodating to any thoughts and ideas we had. We had added 3 specialty cocktails with our bar package, one of them was a bit experimental and the bar staff figured out a way to take our drink idea and make it delicious! On the day, Maggie and her crew were working so hard and were so professional throughout the entire event and did...
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    Laura Sent on 12/05/2021
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    Incredible venue, team, and wedding!

    We had the most incredible wedding at the Cracker Factory in July. Maggie was the best wedding coordinator, answering hundreds of questions and being there all day helping set up and helping take down the day after. Amy and Brandon and the whole team were the best, providing excellent bar service and helping with every small detail and request we had. We did our rehearsal dinner in the back bar the night before and wedding in the front. Would HIGHLY recommend doing this, as well as using the spacious and beautiful patio! Overall we could not possibly have been happier with our venue and with the whole experience!
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