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The Courtyard Monterey Park Reviews

The Courtyard Monterey Park

The Courtyard Monterey Park

Monterey Park, CA
4.5 out of 5 rating, 8 Reviews
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Reviews

4.5 out of 5 rating
4.5 out of 5 rating
8 Reviews
90% recommend it
  • Quality of service
    4.8 out of 5 rating
  • Average response time
    4.5 out of 5 rating
  • Professionalism
    4.5 out of 5 rating
  • Value
    4.5 out of 5 rating
  • Flexibility
    4.3 out of 5 rating

Awards

8
Weddingwire
4.5/5 8 reviews
Google
4.1/5 528 reviews
  • D
    Dinh Sent on 04/10/2024
    5 out of 5 rating
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    Great Wedding Banquet all thanks to Jennifer Hoang!

    My wife and I had our Chinese wedding banquet at this venue. All our family and friends have nothing but positive comments about our wedding celebration. This would not be possible without Jennifer! She helped us from beginning to the very end. Wedding planning was very stressful as you all know, we were lucky to have Jennifer to offer a hand every step of the way. The hotel is new and VERY clean. We hope to book more future celebrations in this venue.

    The Courtyard Monterey Park's reply:

    Derrick and Yvonne,
    Thank you for sharing your thoughts regarding your experience here with us at the Courtyard by Marriott Los Angeles Monterey Park. We are happy to create such a memorable day for your wedding and hope to welcome you back soon!
    Sincerely,
    Courtyard by Marriott Los Angeles Monterey Park Team
  • Joanna
    Joanna Sent on 04/17/2024
    5 out of 5 rating
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    Ceremony Wedding

    We worked with Jennifer throughout the entire process and was so thankful to have her! She was so patient with us, very open and kind. She gave us a lot of pointers and advice throughout the planning process that we felt very comfortable with entrusting her and the Courtyard Marriott with our special day. She is very responsive and honest with us from the beginning. She was also very involved during the day of, helping our wedding planner with the minor details. The entire venue it self is beautiful and we were able to take pictures throughout the hotel. Because it rained on our wedding day, we had to move inside for the ceremony. However, because she knew how important it was for me to have the wedding outside (because the venue is beautiful!), we were able to take pictures outside and it was such a great experience! I couldn't have wished for it to be any different. Thank you Jennifer and the entire team for being so flexibe, supportive, honest, and kind to us throughout the entire process! It truly felt like we were a part of a family celebrating us :)
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  • C
    Christina S. Sent on 10/12/2023
    5 out of 5 rating
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    Nice venue and friendly service.

    Attended a wedding recently.
    Location was close and convenient.
    Nice venue with friendly service and may considere my next event here.

    The Courtyard Monterey Park's reply:

    Hi Christina,

    Thank you for your kind words. I'm glad you found our hotel convenient for your guests. Please reach out to me directly and we can schedule a meeting to discuss the details of your event. Thank you again and I hope to hear from you soon!

    Warmly,
    Jennifer Hoang
    Jennifer.Hoang@aimbridge.com
  • J
    Jules Sent on 04/11/2024
    4.6 out of 5 rating
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    I really enjoyed working with Jennifer Hoang. She was always professional and pleasant, helpful, knowledgeable and always had a cheerful attitude.

    I haven't done a wedding in a long while, 17yrs to be exact, so i did have sticker shock. But other than that, overall my husband and I really liked the venue a lot because it was one of the newer hotels in the area that also offered a chinese banquet menu. We had it customized also and the chef and manager worked clisely and amicably with us the entire proces. The manager and chef team were also flexible with minor adjustments to the menu due to food allergies of guests. I am most appreciative of that! I must also make mention re: the entire service team that served the food the eve of the event especially Steven Vega, the team leader truly exceeded all expectations and that was a really big plus for me personally, as most people know, chinese restaurants have great food but the service is often times to be desired! I congratulate the entire team that worked on our event for their great effort making our event positive and definitely memorable! THANK YOU!

    The Courtyard Monterey Park's reply:

    Jules,
    Thank you for sharing your thoughts regarding your experience here with us at the Courtyard by Marriott Los Angeles Monterey Park. We are happy our team was able to exceed your expectations and we hope to welcome you back soon!
    Sincerely,
    Courtyard by Marriott Los Angeles Monterey Park Team
  • H
    Hunter Sent on 10/16/2023
    4.4 out of 5 rating
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    Not Flexible with Outside Catering

    But worth it. They didn’t allow outside catering but their food was better than I expected. I would do it again if I had a choice.

    The Courtyard Monterey Park's reply:

    Hi Hunter,

    Thank you for your kind review. We hope to see you again soon!

    Warmly,
    Jennifer Hoang
    Jennifer.Hoang@aimbridge.com
  • D
    Daniel T. Sent on 12/05/2023
    3.6 out of 5 rating
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    wonderful food & event space

    We really enjoyed having the option to provide our guests with the experience of a 10 course Eastern menu. The food was delicious! The event space is also very nice, in addition to the hotel lobby that guests enter through. There were a few hiccups with communication (e.g. the menu we paid for got switched just a few weeks before the wedding which was stressful. Thankfully, we were able to speak with the catering team who was able to fix it.) Overall, we enjoyed having our wedding at this venue!

    The Courtyard Monterey Park's reply:

    Hi Daniel and Winnie,

    Thank you for sharing your thoughts on your experience here with us at the Courtyard Monterey Park. We are glad that you enjoyed the food, event space and your overall wedding. Thank you for your kind words and we hope to welcome you back soon!

    Warmly,
    Jennifer Hoang
    Jennifer.Hoang@aimbridge.com
  • Ray
    Ray Y. Sent on 10/06/2023
    3.4 out of 5 rating
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    Reception in April

    Starting with the negatives first: they took our appetizers and desserts away after the reception (bride and groom), even though we paid for it all, so we felt we should have been able to take it home. Especially the desserts: we opted to bring our own desserts from a third-party, and yet they took those as well, which should have rightfully been ours. We also felt that the food was cooked better during our tasting than on the day of the reception. Another thing, my wife didn't like that there was not a place to get ready and do makeup unless you booked a room to stay the night.
    The Chef's choice of the vegetarian dish was disappointing, not worth the price.

    They have a cool option to have boba catered in-house during your reception, and although we hit a few roadbumps in getting that together, the boba was a big hit with everybody that attended. I do want to mention that this was not at all the fault of David, the owner of Bobaful, but rather a mixup between the hotel's manager and Courtney.

    For the good part though, the coordinator (Courtney) was very helpful throughout the whole planning process, and was easy to contact. She would reply to our emails within a week. They also great perks included in their wedding package; we chose to get the suite for our stay and the room was fantastic (spacious, 2 king beds, 3 bathrooms, with a lounge area that connects the rooms). The banquet captain, Steven, was super helpful on the day of and went above and beyond (he even put all of our props and wedding decor into our room for us on the night of). Everybody also loved the bartender. Parking is great and convenient; there's a garage underneath the hotel (but they do charge a service and tax fee on top of the parking fee). Overall, we would recommend this venue to others.

    The Courtyard Monterey Park's reply:

    Thank you for sharing your thoughts on your experience here with us at the Courtyard Monterey Park. We are glad that you had an overall positive experience and would recommend our hotel to others. We appreciate the feedback and will utilize this opportunity to improve our services. Thank you.
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