The Cotton Room Reviews
Reviews
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4.6 out of 5 rating
4.6 out of 5 rating
109 Reviews
91% recommend it
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![Siera]()
Siera N. Sent on 08/06/2022Best Decision Ever!
We fell in love with The Cotton Room the moment we entered those doors. Very beautiful on the inside and the suites were very accommodating. Everything went smoothly from the tour, contract signing, planning, menu selections, sip sessions, rehearsal, and the day of our big day. We are truly grateful for Melissa, our coordinating all of this! -
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![Keely]()
Keely L. Sent on 03/09/2022Amazing venue, great people to work with!
The Cotton Room was awesome, I had an idea for how I wanted everything to look and they helped make it tangible. It was great rolling catering and décor into their sister companies (Petal and Oak) and made things easier. Devon was our assigned planner and she was great to work with, super receptive and very open to communication. My event went off perfectly and a lot of that was thanks to the venue for making everything run smoothly. -
![Mario]()
Mario S. Sent on 10/14/2019Amazing Wedding
We used The Cotton Room for our ceremony and reception space and catering, and we are thrilled that we did. Our assigned coordinator Heather was professional, knowledgeable and a joy to work with, especially on the day itself. She walked us through the planning process from start to finish and was a great resource for advice, recommendations and ideas. She took away a huge amount of stress before and during the wedding day itself and we enjoyed every minute of working with her. The Cotton Room itself is a stunning space that mesmerized our guests and decorated beautifully. Their catering and drink options were exceptional. The menu showcased North Carolina and was delicious, with several guests commenting it was the best wedding food they’d ever had, with even more going back to the buffet for seconds. The bartenders were quick and pleasant, and the bar didn’t run out of any of our drink selections. The Cotton Room was the best decision we made during our wedding planning process, and we could not recommend it more highly. -
![Brooke]()
Brooke Sent on 11/10/2019Beautiful venue!
The Cotton Room is an incredible wedding venue. I recently had my wedding here and was blown away by the service. We worked with Chris and he made the wedding planning process so easy. Chris had great recommendations and was responsive to all of our questions. We are still hearing from friends and family on how beautiful our wedding venue was and the great overall experience at The Cotton Room. -
![Mary]()
Mary Sent on 07/31/2019Best wedding venue in Durham hands down
There are no words that can adequately express how amazing my experience was with The Cotton Room. My coordinator Heather is a god send her calm, funny and organized personality makes you feel completely at ease. From the stress free planning process with Heather to the food and sip tastings my (now) husband I were so impressed. Now to the day of the wedding, I didn’t have to worry about anything! Both the boys and the ladies had a suit mate who helped keep things moving and heather of course checked in and I was confident she had everything handled. Not only was the food amazing but the drinks were phenomenal. And if the wedding it’s self wasn’t perfect enough we were sent home with a bottle of persecuting and s pizza just Incase we didn’t get enough to eat with all of the guests coming up to speak with us. 100/10 would recommend to anyone. The Cotton Room is top notch and a dream to work with. -
Kayla Sent on 07/11/2019
Exceeded my expectations!
The Cotton Room made my dream wedding come true! Chris was very professional and made wedding planning easy through the BaseCamp software. Our guests love the variety of menu options as well as comfortable seating. The venue space is perfect for pictures and has great lighting. My wedding was amazing on July 6,2019 and my wedding guests had a great time! -
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![Sandra]()
Sandra Sent on 04/23/2019My dream wedding come true!
I cannot gush enough about how perfect our wedding was! Choosing The Cotton Room as our venue was the best decision we could have made. From the beginning the staff was highly professional. They worked around our crazy work schedules to set up a tour and gave us a generous amount of time to decide whether to book with them. As soon as we decided to have our wedding there, we were assigned a coordinator and granted access to their online software called Base Camp, which was super convenient for organizing all our documents (vendor agreements, itineraries, contracts, etc), as well as having discussions between us and our coordinator about various planning details, both big and small. I could easily upload pictures to convey my vision, and see updates to all our wedding details in real time. We also got their preferred vendor list, most of whom we used since they were so familiar with the space and so highly recommended on multiple wedding sites.
We were SO lucky to have Heather from The Cotton Room as our coordinator! From the beginning she set our minds at ease by letting us know she was there to help us communicate with all the vendors and stay organized in the planning process. She was also there on our wedding day from start to finish. She worked SO hard. She always returned my messages on email or Base Camp promptly. She advocated on our behalf to make sure we were able to get the lighting options we wanted and get as many food options as possible under our package. She was thorough in working with me on the timeline for the rehearsal and wedding day. She oversaw the set-up of all our decorations (which turned out exactly as I had dreamed), as well as packing everything up at the end of the night. Throughout the day she checked in with me regularly to make sure I had everything I needed and was feeling good. She even took charge of bustling my dress! As a result my (now) husband and I, and our families, were able to just relax and enjoy the day. Most of all, throughout the whole process Heather was upbeat and genuinely excited for us! She has a bubbly personality that kept everyone calm and focused on the important things- spending time with each other!
Besides the excellent care we received from the staff at The Cotton Room, I want to mention how gorgeous the venue is! Floor to ceiling windows, exposed brick, and vaulted ceilings give it a feel of rustic elegance. The bride and groom suites were awesome as well! We each had our own suite attendants who ensured we had plenty of snacks and drinks getting ready that morning. The bridal suite is especially comfortable, with essentially an entire salon space in the back, a kitchenette, a bathroom with all the toiletry essentials provided, and a nice front room with tons of natural light for those pictures with your mom/bridesmaids helping you with your dress.
We also had a ton of fun with Triangle Catering’s tastings. They do open houses at The Cotton Room rather than individual tastings, which are essentially whole weddings without anyone getting married. We got a chance to go to three of them, with our families, and try a ton of different food options from the menu, as well as see the room decorated in different ways. The bar tasting was amazing too. We got to try all different wines and cocktails and they gave us a bunch of appetizers to have with them- basically a great date night! We are really into local craft beer and they were able to get exactly the options we wanted.
All of the food at the wedding was delicious! Our guests raved and we were able to find a good balance to satisfy many different tastes, including those who were vegetarian/vegan and those with gluten intolerance. We actually got to eat as well, as they made up special plates of everything for the bride and groom.
I know this is a long review but I didn’t want to leave anything out. Again, I cannot say enough how special our wedding was! Having it at The Cotton Room contributed to making it a great experience, not just that day but in the whole year leading up to it! -
![Jordan]()
Jordan Sent on 04/09/2019Dream Come True
The Cotton Room is a stunning venue, you don't need much to make it beautiful. We were so pleased with the attentive staff, gorgeous space, and all that was included with our booking. The Cotton Room was the most perfect place to have our wedding and made our special day so magical. We highly recommend The Cotton Room to anyone getting married and wanting the full wedding experience! -
![Mallory]()
Mallory Sent on 12/17/2017My husband and I got married at The Cotton Room on September 2, 2017. It was magical. It was amazing. Our guests have been talking about the location and the food nonstop for the last three months. I was an out of town bride and knew NOTHING about the Triangle area, and to be honest going into wedding planning, The Cotton Room reflected nothing of what I was expecting for my wedding. But someone recommended the location to me so I decided a tour couldn't hurt. When I arrived in the Ceremony/Reception space I was blown away. I immediately fell in love. I didn't even tour anywhere else after that, I knew The Cotton Room was what I wanted. I moved my wedding up from when I was intending to have it simply because that's what they had available! Everyone I was in contact with was amazingly helpful and answered all my questions so quickly. They were very accommodating to push back a few due dates for decisions because the only time I could make a tasting was AFTER when I was supposed to make my food decisions. Thanks guys!! And I LOVED the bar appointment, they made me incredibly familiar with every drink they had and were amazingly knowledgable about all of them! My guests loved our custom cocktails and so did we! They even let us bring in our own personal statue of Captain Morgan, to delight of both guests and staff. Even more amazing, they accommodated my sister (my Maid of Honor) for the champagne toast by providing a non alcoholic option last minute when we forgot to tell them she was allergic (so awesome!!) and not to mention the fact that they provided us (the bride and groom) with a homemade pizza and a six pack selection of beers from our bar to enjoy in our Honeymoon Suite! Everything about this place is worth checking out, from the Bride AND Grooms Suites, the amazing Ceremony&Reception area, to the BEAUTIFUL bar. Your guests will thank you for the food! -
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![Devin]()
Devin Sent on 04/25/2017I don't even know where to begin. Every aspect of our experience with The Cotton Room exceeded our expectations. The rustic elegance of the venue was a perfect fit for the vision we had for our big day. Wood beams, wood floors, brick walls, floor to ceiling windows...a beautiful space. At first glance it definitely takes up a large chunk of any budget, but we quickly realized we were truly getting what we paid for, and more. The Cotton Room took care of so many aspects related to our wedding, including food, alcohol, dinner and bar staff, linens, and dishes. Even their every day decor was an added bonus to the look we were going for, such as the beautiful draping and lounge furniture throughout the space. And probably my BIGGEST compliment to this venue is in regards to their in-house coordinator they provide. We were privileged to have Becky Chapman as our coordinator and she truly made preparation for the big day, and execution of the big day, a smooth, easy and enjoyable process. She was always available to answer EVERY question I had and never hesitated to help me make my requests happen. On the day of the wedding, she was there for me from the moment I awoke until the evening came to a close. The bridal suite and groom suite were the perfect place to get ready, and the suite attendants were amazing. We had the pleasure of having Dawn help us all afternoon and evening, always there to get us anything we needed. She even helped my flower girl with her hair! She truly was a gem that made the day so great. The staff and coordinators at The Cotton Room are a well oiled machine that helps make your day run perfectly. They found a way to stay in the shadows and out of the way, while still somehow always being there the moment you needed something. I could not have imagined having our wedding at any other venue but here. From people to food to service to experience, we definitely got what we paid for and more.
