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Weddings

The Coordination Company Reviews

The Coordination Company

The Coordination Company

Charleston, SC
4.8 out of 5 rating, 20 Reviews
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Reviews

4.8 out of 5 rating
4.8 out of 5 rating
20 Reviews
97% recommend it
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    4.8 out of 5 rating
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    4.9 out of 5 rating
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    4.8 out of 5 rating
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    4.8 out of 5 rating
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Awards

20
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2021 Winner
  • A
    Andrea H. Sent on 08/14/2023
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    “In Kate We Trust!”

    Kate Hanna and her team were just the right fit for our summer wedding in Charleston! Not only did she go above and beyond by helping me with last minute details in both the Bridesmaid Brunch and changes in reception seating arrangements; she was also spot on throughout the planning. In the many decisions to make during the year long engagement, my daughter and I developed the phrase “in Kate we trust”. Her expertise, knowledge, and professionalism gave us an enormous sense of trust! I would describe our wedding day as magical, effortless, and beautiful thanks to her and her team. If you are looking for a planner with hands on experience, attention to detail, and accessibility than Kate Hanna with The Coordination Company is your girl!

    The Coordination Company's reply:

    Thank you so much for sharing your experience with our team! We truly strive to achieve a wonderful, fun planning journey with all of our couples and their families. We cannot wait to watch Anna and Andrew's love continue to grow! Thank you for placing trust in our team, it means the world!
  • Emily
    Emily O. Sent on 05/21/2023
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    seriously a miracle worker

    I hired Kate with The Coordination Company mid January 2023 for my March 2023 wedding after an unfortunate event with my prior wedding planner required me to find someone new last minute. Not only did Kate get us back on track and fix the wreckage that my prior planner had left, but she was patient, kind, flexible, and was honestly my rock during what otherwise was a stressful and emotional time. Kate worked her magic and in less than 90 days was able to produce the wedding of my dreams! The actual wedding day was FLAWLESS, and we had so many guests compliment Kate and how effortless and smooth the entire day went. Kate is someone I would recommend one hundred times over for anyone who wants not only a stellar wedding planner but also someone who is truthful, realistic, and an all around great person! Team Kate all the way!

    The Coordination Company's reply:

    Emily - thank you so much for your sweet review! What you described is what we hope to achieve with each of our couples! I was so honored to be a part of your team. I wish you and Adam a lifetime of happiness. You two deserve it!
  • K
    Katie W. Sent on 12/21/2022
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    Kate is everything!

    Kate was truly an amazing wedding planner and one of a kind- she is incredible! She made my wedding day the most wonderful day- everything was complete and total perfection! For over a year, Kate met with me, zoomed with me, texted me, called me, guided me, and planned the best wedding EVER! She helped me book the best vendors, and she put my mind at ease whenever I was getting stressed or overwhelmed. She even went above and beyond with my mom and family (who was very involved with my wedding) and made sure to include her in everything and answer all of her questions. Kate knew exactly what my vision was, and executed it in a way better than I could ever dream. When I walked into my venue to see the final look before everyone came in, it was literally like walking into a fairytale. Kate's attention to detail, incredible communication skills, and great personality make her so easy to get along with and such a good wedding planner. I also love how Kate puts what you and your fiance want above all- her top priority is making sure that the day is exactly what you are looking for and makes you the most comfortable. She never pushes you to do something, you don't want, but always keeps you on track for the wedding. If you want an amazing planner and FRIEND, hire Kate and the Coordination Company! It will be the best decision you make for your wedding!

    The Coordination Company's reply:

    Kate! Thank you so much for your kind review! It was such a pleasure to plan your big day with you! It was absolutely incredible! Wishing you and your new hubby all of the love and happiness in the world!
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  • Kristie
    Kristie B. Sent on 05/30/2022
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    Most amazing planner: the coordination company

    Kate Bogner (lead planner for The Coordination Company) made my husband and I's wedding dreams come true! She is exceptional and she worked so hard to make everything perfect. We were engaged for 1.5 years and Kate was always available and helping us along the way. She was great at asking us questions to help us decide what we wanted and offered amazing suggestions and solutions when needed. I learned during wedding planning that sadly, some vendors only see it as a business (they don't honestly care about your experience). Kate is the exact opposite, she puts her heart and soul into making the day literally perfect. On the day of the wedding, there were sides up on the tent. I was a bit bummed because I didn't want them on there. She called an assistant and worked her butt off to take them down (on a very toasty, humid day). One of the bathrooms was out of order on the day of and she had it fixed by the time the event started. Oh, did I mention after the ceremony Kate greeted us with a glass of champagne and brought waters to us when we were taking pictures?! Honestly, I could go on and on but I mean it when I say, book Kate for your wedding. I promise you you'll thank me after :) She's a rockstar and genuinely cares about your wedding experience.

    The Coordination Company's reply:

    It's so great to hear from you, Kristie! Your sweet review means the absolute world to me and I can only hope all of my couples are as happy with my services as you and Dixon were! It was a pleasure getting to know you both throughout the planning process and I can't wait to see where life takes you two love birds!! Thank you so so much! Cheers!
  • M
    Marissa B. Sent on 05/24/2022
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    Hire her!

    Kate and her team were AMAZING! She is so laid back and makes the planning process go so much smoother and makes you feel relaxed (even when you and your groom are Type A to the extreme 😊). With planning a destination wedding, I had no idea where to begin but your first step should be booking her. I really never felt stressed during my planning process and always felt like I should be doing more but she kept assuring me we were on track/ahead of schedule. I had a million questions during the process and she was always able to answer them and/or offer a solution. She truly is an expert! She planned the rehearsal and ran a tight ship so everyone knew what to do and where to be. She handed out timelines with her cell phone and instructed everyone to reach out to her which helped us a lot too. When it came to the actual wedding day, I don’t know of a single thing that went wrong! She kept us on track and to the timeline and literally all I had to do on the wedding day was relax with my girls and get ready. She even was so kind to pick up our lunch order and drop it off to us so one of us didn’t have to run out. I didn’t notice a single thing that didn’t go according to plan so even if something did go awry- she found a way to fix it without us even noticing. Every one of my girls said it was the most relaxing Day Of which says a lot! If you’re on the fence, HIRE HER! You will not regret it!!

    The Coordination Company's reply:

    Marissa!!! It was such a pleasure planning your dream wedding with you! You and Corey were such gems and I'm so excited to see your love grow throughout the years! Thank you for choosing The Coordination Company! Cheers!
  • A
    Alex C. Sent on 03/31/2022
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    The best, book now

    Kate was incredible to work with from day 1. I do not understand how some brides don't book wedding planners because I truly cannot imagine our day without her! Every little detail that pops into your head, I promise you Kate will either have an answer, or find a solution. As a destination bride, I relied heavily on Kate to help find suitable vendors to ensure my vision came to life perfectly. Not only did she help with vendors, but she came to our first venue visit to help answer questions, attended our tasting, orchestrated our entire rehearsal on-site, and was available the entire weekend for all my last-minute questions.

    Now let's discuss the wedding - Kate was seriously doing it all I don't even know where to begin! She was the first person with us at the venue, Kate helped direct the entire setup (and we had 2 venues so this was no easy task), she handled every day-of item so seamlessly that I was not bothered with one issue the entire day.

    I cannot recommend The Coordination Company enough - I promise you will be in the best of hands! Thank you again, Kate - we couldn't have done it without you!

    The Coordination Company's reply:

    Thank you so much for your kind words, Alex! Your wedding is truly one I will never forget! I loved every moment of planning and executing your wedding! Your vision was incredible and I love reminiscing on it!!! I can't wait to continue to watch you and Brandon travel the world as husband and wife!!! Cheers, babe!
  • Derian
    Derian C. Sent on 01/31/2022
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    Best ever!

    Not even sure where to begin. Do not walk, RUN TO BOOK THIS GIRL!! Kate truly was the best planner I ever could have asked for! When I was first looking at vendors, my parents did not want to hire a wedding planner and tried to talk me out of it saying it was a "waste of money." The morning after the wedding they called me and told me out of everything they spent money on, Kate was the most worth it! I gave her my Pinterest board and inspiration and she went above and beyond. I remember viewing my venue two hours before the ceremony, and I balled crying because I could not believe the outcome. She is very organized, and knows EXACTLY what she is doing! Everything from the planning website, to the wedding rehearsal, to the design layout. She even surprised me with a couple things on my wedding that I noticed right away! She is the sweetest soul and will always be there through the entire process. Even a shoulder to cry on if you need it. Without a doubt, you need to book Kate and you will never regret it!

    The Coordination Company's reply:

    DERIAN!! Thank you so much for your sweet review. Our team loved planning and coordinating your day! We talk about how fun and happy your day was. It was a pleasure being your planner! Best wishes to you, Tyler, and your family.
  • A
    April M. Sent on 11/01/2021
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    Best Day!!

    Hiring a full-service wedding planner was a must when we started planning our wedding in the summer of 2020. Besides the uncertainty from COVID, we were planning for a destination wedding and didn’t know any vendors. This is where Kate came in, we connected on the first “interview” call and from there I felt like I could easily rely on Kate to keep me organized and stress free during the whole wedding process. I felt like she really listened to my vision and made it easy to pick vendors for our wedding. Then at 4 months before our wedding, a vendor went out of business and Kate called me immediately. She explained that she was already working on finding a new vendor and would keep me updated. I would never have known about the vendor if we hadn’t hired Kate! She was very supportive throughout the whole process and provided her experiences but allowed us to make the final decisions for our day. We couldn’t have planned for a more beautiful wedding day!

    The Coordination Company's reply:

    Thank you so much for your sweet review April! Planning your wedding with you was such a pleasure! Everything turned out beautifully and I loved working with you! Best wishes to you and Cameron! Keep in touch!
  • Julia
    Julia G. Sent on 10/13/2021
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    Made our day flawless!

    Kate, made our the whole experience just perfect and easy. Through the planning process and the day of the wedding she made all our dreams come true. She is was easy to talk to and she listened to everything we wanted. Even with some glitches we had no clue that they even happened until after the wedding because she made everything so easy for us. Thank you so much! We would recommend you 100 times over. -Julia & Chris
  • Kate
    Kate R. Sent on 10/25/2021
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    Stop. Look no further if you are looking for Magic!

    Like many, this was my first rodeo. I had no idea the difference between a Wedding Coordinator and a Wedding Planner. I may still be confused, because the level of attention, the amount of time Kate Bogner concentrated on our event, was nothing short of full-service perfection. From the first phone call, I knew that her passion, dedication to her company, and creative spunk was going to be a fit. She continued to pamper us, with diligence and patience! Kate helped us along the way, from meeting in person for coffee, joining me for walk-through, following-up with vendors, encouraging me to CC on emails, jumping on conference calls, to calming my mother on the day of. Those are just a few of the things I was aware of.

    The Coordination Company created a seamless event. All of my unique requests for the day were executed with precision. The magic was felt by all guests. We are so glad to have shared our intimate journey with such a talented crew.

    From the bottom of our hearts, Thank you Kate!

    The Coordination Company's reply:

    Kate!!! Thank you so much for your kind words. They truly mean so much. I am so glad you enjoyed your experience with us and I could help bring your dream wedding to life! Best wishes to you and your entire family!
  • Dara
    Dara J. Sent on 10/20/2020
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    Amazing Wedding Planner

    Kate and her team are amazing! They were a step ahead of me during our wedding day and didn't miss a beat. Kate did a fabulous job helping me prepare for my wedding day! Her planning, preparation, attention to detail and patience made our picture-perfect wedding dreams come alive. I am so grateful and appreciate of her positive professionalism and time management from start to finish! She makes wedding planning fun and easy :)

    The Coordination Company's reply:

    Thank you so much, Dara! It was truly such a pleasure working with you on planning your wedding! Serving you on your wedding day was equally as amazing!
  • J
    Julia K. Sent on 12/08/2020
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    10 out of 10!

    Kate and her team at The Coordination Company were truly heaven sent! Kate was helpful in every aspect of our daughter's wedding day from beginning to end. She helped in ways I couldn’t have imagined before the day. We initially thought we didn’t want to spend the money for a planner, but the value we received was worth so much more. Kate took so much weight of the day off of our shoulders. We were able to spend more time enjoying our daughter’s day and less time dealing with details. Not knowing what will pop up on that day makes it impossible to plan for everything but with Kate and The Coordination Company you have the team with incredible professionalism to address anything that comes your way. Kate has so many wonderful planning tools and is so knowledgeable, so responsive, so kind and helpful and has such impeccable taste that it was a true pleasure to work with her. My only regret is that we didn’t hire her earlier in the process!

    The Coordination Company's reply:

    Thank you so much for leaving us such a kind review! It was a pleasure working with you and your family!
  • H
    Hannah K. Sent on 12/08/2020
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    Kate is amazing!

    Hiring the Coordination Company was definitely one of the best decisions I made around my wedding. Kate is seriously amazing. She was professional, organized, smart, and kind! She always went above and beyond for us (we heard from an uncle that she even helped dispose of some dog mess that was left at our ceremony site right before the wedding started… Kate you are a life saver!) She was really helpful dealing with a more difficult vendor and took so much stress off of us during our big day, and the days leading up to it. I only wish I would’ve hired the Coordination Company sooner!

    The Coordination Company's reply:

    Thank you so much for your kind words, Hannah! It was a pleasure being there for you and your family on your wedding day!
  • Danielle
    Danielle B. Sent on 04/22/2020
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    Amazing event coordinator!

    We're so grateful for Kate's help planning our event! Kate is dedicated, organized, down to earth and so easy to work with. She collaborated with many incredible Charleston vendors to create an epic event with a huge impact for our guests. We absolutely LOVED her creative vision and modern Charleston design aesthetic!

    The Coordination Company's reply:

    Hi Dani,
    Thank you so much for your kind words! It means so much to have gotten to work with you so closely and design a beautiful and successful event! Can't wait to work together again soon!
    xoxo,
    Kate
  • Jessica
    Jessica M. Sent on 05/11/2021
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    Kate is a Genie!

    Hiring Kate was the best decision I made for our wedding day. First off, this girl is calm as a cucumber. Even with both of our insane families and vendor issues, she showed 0 stress and always had a smile on her face, which is very helpful when it comes to wedding planning/day stress. She helped keep me organized, provided ideas and vendors and at no point is she is ever pushy. Kate is a genuine person who wants to see your day be perfect! Couldn't recommend her and the Coordination Company more!

    The Coordination Company's reply:

    Thank you so much, Jessica! It was an honor working with you on your wedding day! I can't wait to stay in touch for years to come!
  • Missy
    Missy L. Sent on 01/04/2020
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    Amazing service!

    Dawn was amazing. She came to my hotel room and had a 5 minute briefing on what was needed. She took care of absolutely everything with no reservation or issues. I trusted her to make important decisions and I would highly recommend using this service!

    The Coordination Company's reply:

    Thank you so much, Missy! Your kind words mean so much to us. We loved making sure your day went exactly the way you envisioned!
  • Mary Jo
    Mary Sent on 08/14/2019
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    You need this wedding planner in your life

    I cannot thank The Coordination Company and Kate enough for making my dream wedding a reality. She made everything such a breeze in the months leading up to our wedding, as well as the day of our wedding.
    Even though our wedding was in Nashville (hours away from Charleston), the distance was never a burden on the planning process.
    Kate is organized, professional and fun to work with! The software used to organize the wedding planning process is very structured and user friendly.
    You will not regret hiring this company to plan your dream wedding!

    The Coordination Company's reply:

    Mary Jo, thank you so much for your kind words! It was truly such a pleasure planning your wedding with you and making it a reality on the day of!
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    Maria S. Sent on 06/16/2023
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    Kate the GREAT!!!!

    I am passive in nature and I was fearful to end up with a planner who does not respect that or who will take advantage of my laid back attitude. I interviewed MANY planners in the charleston area & the thing that stood out to me most about Kate was that she was the only planner who took the time out of her day to hop on a video call with me. Other planners in the area often joined our call late, chatted with me while running errands, or seemed uninterested in getting to know me as a person. Kate was the total opposite. The facetime immediately put her at the top of my list but in addition to that, Kate is also very calm (like me) and made me feel comfortable. She knew all the right questions to ask and never made me feel like a bother or an annoyance during the planning process.

    Kate is the queen of calm! She is very laid back which felt very comforting to me and kept me calm as well. Especially during the ceremony & reception I was able to fully let go and let Kate do her thing without having a worry in the world.

    Kate is a great listener. Any idea you have/ anything you want to execute or have be apart of your day Kate is going to listen and help you make it happen! I never felt judged for something that I wanted to add or DIY myself which was very important to me. Weddings are expensive and its important to work with someone who values your budget, ideas, and vision for your big day. I truly felt supported.

    As a destination bride and hiring Kate as a partial planner, I was anxious about vendors. There is no way I would have been able to find & pick the amazing vendors that I did without Kate! Seriously, our DJ, florist, makeup artist, etc. were all phenomenal to work with! This is not to say there weren't any hiccups (there were a few, but pretty minimal), but the important thing is that this made a huge difference in everyone's attitudes when things did go a little wrong and we were able to shrug it off and continue enjoying our big day!

    Do yourself a favor and hire The Coordination Company, you won't regret it!

    The Coordination Company's reply:

    Thank you so much for your thoughtful review! It was a pleasure working with you! We wish you and Steven a lifetime of happiness!
  • B
    Benjamin U. Sent on 07/14/2021
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    Rough overall

    Pros:
    -Kate is a pretty down to earth person, very chill and laid back
    -sets up meetings when needed if needed
    -has pretty good connections to contractors
    -was willing to do anything we needed when our wedding day encountered massive issues
    -drove us home after the wedding since our ride never showed up

    Cons:
    -if she's never worked the venue you're choosing I would be very hesitant to hire Kate, she did not seem to be very experienced at handling new places and when chaos strikes
    -did not make things clear for our wedding party both at the rehearsal dinner or the wedding. We had people constantly asking us questions and calling us because she didn't make things easy or clear. This caused so much stress as this is what a wedding planners job is to do, relieve the couples stress levels and make everything easy and clear.
    -forgot to give the groom and groomsmen the boutonnière to wear, we only realized after the ceremony
    -it began to downpour at our reception, there was no back up plan when things went unexpectedly she simply didn't know what to do. We were left extremely disappointed by the lack of experience and initiative to find a solution.
    -Kate like the rest of the contractors we hired is good at what she does when everything goes according to plan but things often don't go perfectly according to plan. This is where she just didn't operate well. The lack of experience and professionalism showed.
    -the band left because of the rain and we were never informed of the decision. Kate never informed us they were leaving. We were only told after they left.
    -we had so many issues with the contractors But what really rubbed us the wrong way was after everything, everyone tried blaming someone else or the rain. We understand the rain was an issue but NO ONE wanted to take responsibility for the lack of professionalism that occurred. And Kate just never seemed to want to fight for us and help us. We felt abandoned and like she was working with the contractors rather than for the clients who HIRED her. After all was done she wrote me a email saying her services were finished and if we needed any further help she would have to charge us. Believe me, what we paid for this wedding planner service was not worth the money.

    Overall Kate is a nice person and willing to work hard but at the end of the day this is your wedding day and I would highly recommend someone with more experience and a little more professional.

    The Coordination Company's reply:

    Please know that this situation was an exception. As you can see in other reviews, we are known for taking ownership and caring deeply about our couples.

    An outdoor wedding is always a risk given the sheer unpredictability of the weather. We did create a rain plan, which included procuring a tent. No one could have anticipated the amount of rain that occurred that evening. Many planners and other weddings experienced very similar situations with the rain on that day. The only thing that could have saved this wedding would have been choosing a venue with adequate shelter. Expecting any vendor to control the weather is outrageous. I delivered rain plans and gave my professional advice where it was appropriate. The choices that are made are ultimately up to the couple to decide.

    The venue was booked before I was brought on for planning services. The couple had never been to the venue prior to booking it. I should not be held liable because the couple chose a strictly outdoor venue.

    I can’t force any vendor to remain on the property and procure services. The band’s equipment was at risk of being damaged. Per their contract, they have the right to refuse service. There was some leaking in the tent that caused their equipment to get wet. This was a circumstance outside of our control. The leaking and pooling on the tent was not something that the planning team could have prevented or controlled. The groom spoke with the band multiple times prior to them leaving the venue.

    It’s inappropriate, and frankly impossible contractually, for me to be involved in obtaining any refunds from other vendors. The couple signed the contracts with their vendors and thus committed to their policies - therefore it is completely outside of my services to acquire any refunds. I advocated for the couple where it was appropriate with factual information. I would never lie about the services that were provided so a couple could obtain a refund.

    In our signed contract it states that our planning services are complete 24 hours after the wedding date. I answered multiple emails, texts, and phone calls from the couple for weeks after the wedding. This was above and beyond the scope of my service. I decided to take a step back when the entire vendor team was being pitted against one another in order to obtain refunds. The back and forth, he-said-she-said was getting out of hand. Threats of leaving reviews in order to solicit refunds began happening and I did not want to be associated with that.

    I and the other vendors on this team went above and beyond to try to create the best experience possible given the circumstances. I have scars on my feet from running around making sure the vendors had what they needed in order to make sure the guests were fed and dry. To suggest I wasn’t doing anything and didn’t know what to do is simply inaccurate. There were a lot of logistical things I was managing that may not have been seen by the couple or the guests which needed to happen in order to make sure the wedding had the necessities (like food and drink). I was helping the catering staff reorient their set up in order to serve the guests as soon as possible. We were all trying to problem solve out of a terrible and unpredictable situation. While I wish I had superpowers and the ability to control the weather and how things turned out, that is simply not possible.

    The couple was nothing but thankful for our services throughout the planning process and the night of the wedding. We can’t fix the past but you have my personal commitment to improving the way our staff serves every future couple. Despite this review, I only wish the best for Katie and Ben!
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