The Confluence Resort Reviews

Reviews
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4.5 out of 5 rating
4.5
Very good
6 reviews
Recommended by 89% of couples
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Quality of service 4.3 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.3 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.3 out of 5 rating



+8
User photos

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Featured
Jordan Sent on 10/10/20145 out of 5 rating-
Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
This location was absolutely gorgeous and perfect for my now husband and I. Pervis was great to work with and was very accommodating with everything that we wanted and asked for for our special day. The value of this location compared to so many others in combination with the quality service you receive and fantastic, scenic views is incomparable. The Confluence comes already with an amazing scenic overlook or a great looking barn for a ceremony site, a gorgeous tent with a dance floor and tables, chairs, and table cloths provided, plus a house that sleeps up to 13 included. It also has a great pavilion with picnic tables and large stone fire pit where we held our rehearsal dinner. We made our event a weekend excursion and rented out the other luxury cabins/homes on the property and it was fantastic being able to have family and the wedding party stay on site. We really loved the fact that no matter what, yours was the only wedding that will be held on the weekend you select, so you're not a number and are well taken care of and cared for. We would absolutely recommend this location to others.This location was absolutely gorgeous and perfect for my now husband and I. Pervis was great to work with and was very accommodating with everything that we wanted and asked for for our special day. The value of this location compared to so many others in combination with the quality service you receive and fantastic, scenic views is incomparable. The Confluence comes already with an amazing scenic overlook or a great looking barn for a ceremony site, a gorgeous tent with a dance floor and tables, chairs, and table cloths provided, plus a house that sleeps up to 13 included. It also has a great pavilion with picnic tables and large stone fire pit where we held our rehearsal dinner. We made our event a weekend excursion and rented out the other luxury cabins/homes on the property and it was fantastic being able to have family and the wedding party stay on site. We really loved the fact that no matter what, yours was the only wedding that will be held on the weekend you select, so you're not a number and are well taken care of and cared for. We would absolutely recommend this location to others. -
Quality of service
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Christy Sent on 04/24/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
WV NICA Staff Retreat was wonderful!
Thank you Pervis for the accommodations and the mountain bike tours. I truly appreciate the bonding experience our staff was able to have especially with the beautiful views on the rides and the starry night in the hot tub. The cabins were beautiful and spacious.Thank you Pervis for the accommodations and the mountain bike tours. I truly appreciate the bonding experience our staff was able to have especially with the beautiful views on the rides and the starry night in the hot tub. The cabins were beautiful and spacious.-
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+8 photos
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Quality of service
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Keith Sent on 05/01/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
beautiful retreat
I could easily have spent a week relaxing in the cabin or a week exploring the beautiful, unique trails and overlooks. Thanks for such a wonderful stay.I could easily have spent a week relaxing in the cabin or a week exploring the beautiful, unique trails and overlooks. Thanks for such a wonderful stay. -
Quality of service
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Joe Sent on 04/25/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Weekend Stay
Fabulous property and host. Nice trails with great views.Fabulous property and host. Nice trails with great views. -
Quality of service
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Cassie Sent on 04/24/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing Staff Retreat Weekend
I cannot say enough about the beauty of this property! The cabins had everything we needed plus more and were surrounded by some of the most beautiful views I have ever been to. Pervis was an excellent host, and the resort was a perfect place for our staff retreat! Thank YOU!I cannot say enough about the beauty of this property! The cabins had everything we needed plus more and were surrounded by some of the most beautiful views I have ever been to. Pervis was an excellent host, and the resort was a perfect place for our staff retreat! Thank YOU! -
Quality of service
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Amber Sent on 11/09/20221.8 out of 5 rating
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Quality of service 1 out of 5 rating
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Average response time 3 out of 5 rating
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Professionalism 1 out of 5 rating
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Value 3 out of 5 rating
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Flexibility 1 out of 5 rating
Confluence Wedding Review
Review for future Brides The Confluence Event Center
Venue: The Confluence Resort in Hico, WV.
The Confluence Resort is on a beautiful piece of property. The reception hall and cabins are gorgeous. The venue can easily be described as picturesque. Unfortunately, there is a long list of grievances that covers almost every other aspect of the experience. To start, you are responsible for providing everything for the reception except for tables and chairs. While the hall does have a kitchen area, you will only find a small fridge, a sink (well water on tap) and an ice machine. All dinnerware, drinking water, chair covers and table cloths must be provided by the renters. The renters are also responsible for setting up everything in the reception hall, except for table and chair placement. The venue says they provide table cloths, but the cloths they had were wrinkled and stained. The coordinator employed by the Confluence Resort, Amy, stated that the table cloths they provide are typically used underneath the linens that the renters provide. That was not communicated to us prior to the day of set up or we would have provided our own. The set up felt rushed and it seemed as though Amy wanted to do the bare minimum. Speaking of the bare minimum, the bridal cabin did not have a working refrigerator for the entirety of our stay. There was one attempt at a solution, which included bringing a new refrigerator in two days after our initial complaint. The new refrigerator did not work either. At that point, we were provided with a cooler full of ice for the remainder of our time there.
When confronted about the lack of communication, Amy provided excuses that seemed inappropriate for an impersonal relationship. At one point, Amy told our hired coordinator that she did not have an emotional connection to our wedding and because it was the last wedding of the season, she did not care how it went. The poor quality and lack of communication had an adverse effect on the overall experience. Our contract stated that the hall could accommodate up to 200 people. However, that was not the case. The owner of the Confluence Resort, Pervis, stated in an email one month prior to the wedding day that the maximum amount of people was actually 150, despite the agreed upon contract. Both Amy and Jim the property manager were rude, insensitive and lacked personal and social skills. The poor behavior and horrendous attitudes of both Jim and Amy towards our family, our coordinator and our guests were absolutely unacceptable.
Overall, the physical location and buildings were great, but the Confluence Resort was not pleasant.Review for future Brides The Confluence Event Center
Venue: The Confluence Resort in Hico, WV.
The Confluence Resort is on a beautiful piece of property. The reception hall and cabins are gorgeous. The venue can easily be described as picturesque. Unfortunately, there is a long list of grievances that covers almost every other aspect of the experience. To start, you are responsible for providing everything for the reception except for tables and chairs. While the hall does have a kitchen area, you will only find a small fridge, a sink (well water on tap) and an ice machine. All dinnerware, drinking water, chair covers and table cloths must be provided by the renters. The renters are also responsible for setting up everything in the reception hall, except for table and chair placement. The venue says they provide table cloths, but the cloths they had were wrinkled and stained. The coordinator employed by the Confluence Resort, Amy, stated that the table cloths they provide are typically used underneath the linens that the renters provide. That was not communicated to us prior to the day of set up or we would have provided our own. The set up felt rushed and it seemed as though Amy wanted to do the bare minimum. Speaking of the bare minimum, the bridal cabin did not have a working refrigerator for the entirety of our stay. There was one attempt at a solution, which included bringing a new refrigerator in two days after our initial complaint. The new refrigerator did not work either. At that point, we were provided with a cooler full of ice for the remainder of our time there.
When confronted about the lack of communication, Amy provided excuses that seemed inappropriate for an impersonal relationship. At one point, Amy told our hired coordinator that she did not have an emotional connection to our wedding and because it was the last wedding of the season, she did not care how it went. The poor quality and lack of communication had an adverse effect on the overall experience. Our contract stated that the hall could accommodate up to 200 people. However, that was not the case. The owner of the Confluence Resort, Pervis, stated in an email one month prior to the wedding day that the maximum amount of people was actually 150, despite the agreed upon contract. Both Amy and Jim the property manager were rude, insensitive and lacked personal and social skills. The poor behavior and horrendous attitudes of both Jim and Amy towards our family, our coordinator and our guests were absolutely unacceptable.
Overall, the physical location and buildings were great, but the Confluence Resort was not pleasant. -
Quality of service
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