The Colony Shop and Bridal Loft Reviews

Reviews

• Jennifer Sent on 09/16/2013
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  The girls from the shop were very helpful! They made my shopping experience so much easier!

  The girls from the shop were very helpful! They made my shopping experience so much easier!
• Megan Sent on 12/03/2013
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Clerks and owner were very helpful and accessible. The owner, Madeline, is very particular about making sure everything is pressed, clean and ready. We purchased jewelry, invitations, thank-you notes, cake napkins, shoes, and all suits and all dresses (except mother of the bride/groom dresses) here. We were very pleased with all our products and the service we received.

  Clerks and owner were very helpful and accessible. The owner, Madeline, is very particular about making sure everything is pressed, clean and ready. We purchased jewelry, invitations, thank-you notes, cake napkins, shoes, and all suits and all dresses (except mother of the bride/groom dresses) here. We were very pleased with all our products and the service we received.
• Michelle Sent on 02/02/2016
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    4.5 out of 5 rating
    4.5

  The owner at The Colony Shop, along with her granddaughter, are so attentive to each little detail and make the task of outfitting the entire wedding party so simple. They also worked so well with the young kids, making trying on flower girl dresses a fun and unforgettable experience for my nieces! We all left very pleased!

  The owner at The Colony Shop, along with her granddaughter, are so attentive to each little detail and make the task of outfitting the entire wedding party so simple. They also worked so well with the young kids, making trying on flower girl dresses a fun and unforgettable experience for my nieces! We all left very pleased!
• 
  User2130805 Sent on 05/13/2015
  3.3 out of 5 rating

  3.3
  • Quality of service
    2.5 out of 5 rating
    2.5
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    2.5 out of 5 rating
    2.5
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    2.5 out of 5 rating
    2.5

  I love my Mori Lee bridal gown that I ordered from the Colony Shop. It is a small shop and has a good team. However, they are often busy and aren't solely focused on the bride. I had several frustrating experiences. :(

  I love my Mori Lee bridal gown that I ordered from the Colony Shop. It is a small shop and has a good team. However, they are often busy and aren't solely focused on the bride. I had several frustrating experiences. :(
• Alexis Sent on 09/14/2023
  1 out of 5 rating

  1.0
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Average response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Worst experience

  I would never recommend the colony shop in fort Madison to anybody. Especially somebody who would need a tux for a wedding with young children in it. They do not accommodate for the resizing and claim your child is built bigger than another child, told my child to his face that he was acting like a little girl & a baby when he was whining about how uncomfortable the shirt is, etc. I’m sorry no child is built the same. Than refused a refund on the shirt claiming that it’s all one price when it was the same price as an adult! Downgrading a child in front of a mother when you’re supposed to be a business is something I don’t find respectful at all. Just go somewhere else.
  They called last Friday saying the tux we’re in, I went in Saturday when they opened to try on Hank tux. They said they were going to OVERNIGHT IT. called Monday, nope. Called Tuesday, nope. Closed on Wednesday. Thursday it’s in, we go in as soon as open but still not right. Wedding is Friday at 4pm. TOMORROW.

  I would never recommend the colony shop in fort Madison to anybody. Especially somebody who would need a tux for a wedding with young children in it. They do not accommodate for the resizing and claim your child is built bigger than another child, told my child to his face that he was acting like a little girl & a baby when he was whining about how uncomfortable the shirt is, etc. I’m sorry no child is built the same. Than refused a refund on the shirt claiming that it’s all one price when it was the same price as an adult! Downgrading a child in front of a mother when you’re supposed to be a business is something I don’t find respectful at all. Just go somewhere else.
  They called last Friday saying the tux we’re in, I went in Saturday when they opened to try on Hank tux. They said they were going to OVERNIGHT IT. called Monday, nope. Called Tuesday, nope. Closed on Wednesday. Thursday it’s in, we go in as soon as open but still not right. Wedding is Friday at 4pm. TOMORROW.