93 Reviews for The Collection Bridal
Trustworthy reviews are our priority. Businesses can't pay to change or remove reviews.
I had family visiting from out of town so we had one day I could get my moms opinion and have everyone together. I didn’t want to be overwhelmed with too much but still wanted to enjoy our time together so we made two appointments that day. The first place we went was an amazing experience just down the street from here. However when we arrived here it was not even close to the same experience. When you walk in it is dirty and there is no one to greet you or say hi. We were 15 min early and pretty much ignored until we approached someone and told them we had an appointment. But once helped I was optimistic it would get better. I was wrong.
First they don’t take care of their gowns. I would never recommend purchasing a sample from them. They literally dragged them across the floor, draped and dropped them everywhere. They were very dirty wrinkled, and torn. It is hard to judge something in such poor condition. The veils and belts were the same way. At one point they threw belts towards my family where they were sitting on a couch. I am pretty straightforward, I told her I didn’t like mermaid and was looking for something in an A-line or fitted A-line but was open to trying anything they recommended with the exception of mermaid. For my body type it’s just not flattering. I’m not a large person (size 4 or 6) but just not my style. But instead of recommending things to me she just walked me to a bunch of dresses and asked if there was anything I like. It can be overwhelming and I would expect them to know their inventory, which they did not. I asked for her recommendation based on some of the things I had explained to her but she would just pick up a random dress asking do I like this. Unfortunately just like in any store you can only guess what works until you try it on.
I wouldn’t waste your time there are far better places that give a much better experience and understand their clients.
I had more but ran out of characters lol :/
When I walked in to The Collection Bridal, Christina immediately greeted and assisted me. Her presence was so warm and welcoming! She assisted me with finding the perfect dress. I honestly didn’t think that I was going to find my dress that Saturday. However Christina knew exactly what I was looking for.
I just want to say to Christina:Thank you for making me feel comfortable, special and beautiful!!
I'm so excited about my dress!!!
Hi Charlene, Thank you so much for your review! We had such a great time helping you find your dream wedding dress! We cannot wait for your wedding day pictures. Congratulations!
Christina and Lorena were phenomenal. They made my dream dress possible. Thanks so much!
Hi Stacy, Thank you so much for sharing your wedding day pictures! You look so beautiful. We are are so honored to have you as our bride. Congratulations!!!
Disclaimer: I'm not a "normal" bride by any stretch of the imagination (I worked in theater costume design and I've seen/made/tried on a ton of dresses in my day). I think I tried on about 80 dresses by the time I hit The Collection. The other bridal shops rushed me through the process and I didn't feel like I was a person, just a number. The fabric on a lot of the dresses elsewhere also felt cheap. At the Collection, Shainna was my bridal consultant and she's a firecracker! We're both about 5'1'' tall, so she understood my needs as both a short bride and someone who has seen A LOT of gowns. I found my Monique Lhuillier dress during a trunk show in May of this year (and I made Shainna work, poor thing, trying on some very heavy dresses). Fast forward, my venue falls through, and my date had to change from early fall to deep winter. I called and spoke with Roya, who told me that, while unusual, she completely understood that everything had changed and the venue went from an outdoor woodland ceremony to a Grand historic library in downtown Baltimore, so she invited me in to try on more venue- and seasonally-appropriate gowns. Shainna called me up and talked to me so she could pick dresses on her end, and even got Monique Lhuillier to SEND my dream gown to them! When I arrived, she gave me a big hug, made me feel so welcome. My mother was unable to be there (I'm originally from DC) so Roya was both a stand-in Mom as well as a great second opinion. They even stayed late with me to get all the measurements and called Monique Lhuillier's production consultant to make sure they could make an adjustment in the dress, just so I would have peace of mind THAT SAME MOMENT when I bought my dress. By the way, it was the one they flew in for me, but that didn't stop us from trying on others "just to be sure." :) Love you guys, you are really top notch! Thank you thank you thank you so much for all your time and energy. Ladies: If you have a generous budget for your gown, seriously
Thank you for your wonderful review Julie! We are pleased to hear you had an excellent experience with Shainna. It was such a pleasure to work with you and we are so happy to have you as our Collection bride!
I had a such a wonderful experience at the Collection Bridal. I went to many shops before I went there and they were by far the best to work with. I absolutely recommend going to the Collection if you are looking for an amazing gown and an amazing experience.
Hi Elizabeth, Thank you for your review and we are so happy you had an amazing experience here at our salon. We hope to further assist you in the future.
Shaina was our stylist and she was amazing! She took me out of my confort zone and that’s where I found my dress! The experience was awesome and memorable! So happy to be a collection bride! If you’re in need of a beautiful wedding gown, look no further!
Hi Shantalle, Thank you for your review and we are so happy you had an amazing experience here at our salon and with your stylist Shainna. We look forward to when your gown arrives and start your alterations.
Shainna was awesome - She was able to help me pick the perfect dress that fit my personality. Very professional, kept it light, was not pushy at all. I've had problems at other stores with salespeople being very aggressive and almost bullying me into buying a dress that day. Shainna was not like that at all, which comes with experience and confidence in one's products.
Thank you so much for your wonderful review Jeanney and we are so happy to hear you had such an amazing experience with Shainna. Congratulations on finding your dream wedding dress!!
Christina was AMAZING!!! she helped me pick the dress of my dreams. She also helped me pick a matching belt and head piece. I seriously can't say enough good things about this place. My guests are still raving about my dress 3 months after my wedding!
We are so glad you enjoyed your experience at The Collection Bridal with your stylist Christina and decided to share it with others. We can't wait to see your wedding day pictures!
So I went to The Collection at the insisting of a friend. It was overbooked so there were three or four brides inside at one time, and only two mirrors. I made my budget clear in the beginning. The stylist was not going to give up on me because I was feeling so stressed I hadn't found anything yet. The last dress she pulled, I loved! She asked me if I was going to say "yes", but I asked the price first...and I got a "You're fine. It's all good." When we got back to the dressing room after I had said yes, the dress was NOT in my budget. Luckily they made some adjustments so it did fit my budget, but I was disappointed they insisted I try on a dress that was not within my budget and even went so far as to assure me it was. I ended up getting the dress, but it was a stressful and nerve-wracking experience especially because they were more than willing to put me in dresses above my budget. All their dresses start at $1,700 FYI.
I had a set budget before I walked in the door. I appreciated being contacted prior to my appointment and asked my budget (which was on the low end of their starting prices). The associate looked at my Pinterest pins and got a feel for the look and style I was seeking. She took the time to select a number of dresses within my price range and style. She allowed me to take my time and make my decision on my own without pressure. I had a wonderful experience and still stayed within my budget! Everyone simply adored my wedding dress!
Hi Michele, Thank you so much for your generous review. It was such a pleasure helping you narrow down your dress contenders to get to the perfect gown! Congratulations on saying yes to the dress and we are so excited to have you as a Collection Bride!!!
The Collection Bridal offered us amazing options and personal service that we did not find at other bridal shops and they did it within our budget. My daughter heard about them from a co-worker and honestly we figured with the winter park address it would be out of our price range, but don't let that scare you. Our price was a "mid to high end David's bridal price," but the quality of these dresses is head and shoulders above any chain store and you aren't herded in like cattle. It's best to call ahead for an appointment and have a price in mind when you call. The personal service and attentiveness that we received from Shainna was truly wonderful. She set my daughter at ease and showed her a wide range of dresses and styles in our price range. The results were stunning. We chose to have the dress altered there as well and Shainna was with us every step of the way. Rachel, the seamstress, went to great lengths to make sure the dress was perfect in every way for my daughter. I would highly recommend The Collection Bridal for your wedding dress.
Hi JoAnne, Thank you so much for your review! We had such a great time helping you find your dream wedding dress! We cannot wait for your wedding day pictures. Congratulations!
I did get my dress from The Collection and there are two part of the story.
I went in for an appointment, my first wedding dress appointment with my mother. I was excited because I saw they were the only shop in Orlando that carried YSA and I saw a YSA dress I loved. When I got there, they didn't have that sample. That is ok, but she then proceeded to have me try on a bunch of things that didn't work and weren't really close to what I wanted and was way over budget. I came in with 3-5 and it was ok to go a little over 5 if it was THE dress and many of the dresses were twice that amount. (Good news is that I have noticed their inventory has changed a lot and for the better since that initial appointment.) They didn't have many YSA dresses to try on and being a size 12 the ones they did have I couldn't move in. I left feeling defeated and upset.
I went to many other places and had much better experiences than my first visit at the collection but I couldn't decide on my dress. It was because the YSA Makino dress was in my mind. It was the dress. After seeing the prices of everything else I thought my dress would be too expensive at the collection. So I emailed the girl that helped me at that first appointment about the YSA dress and if I could try it on somehow. Only to find out she didn't work there anymore (good, she was either burned out or not right for that job) but then I got Christina. Thank god for Christina.
She got me a sample of my dress in!!! As soon as I put it on I knew. It was my dress. My mother was crying. It was the moment.
Thank goodness it all worked out! I loved my dress and it was close to my budget! Thank you for making it right in the end colllection!!!!
Thank you for your wonderful review Ann! We are pleased to hear you had an excellent experience with Christina. Your custom made YSA gown is perfect for you!! It was such a pleasure to work with you and we are so happy to have you as our Collection bride!
I live in Jacksonville, but bought my dress here so my Mother who lives in the Orlando area could be part of the dress selection. Turns out it was not a wise decision because it was a pain driving back and forth for fittings and pick up near the end, but I do have to say there were fantastic working with my schedule to set appointments. They helped my find a dress within my budget - which I didn't think I would find there - so I was pleasantly surprised. All the staff was really wonderful.
Hi Barbara, Thank you so much for your review! We had such a great time helping you find your dream wedding dress! We cannot wait for your wedding day pictures.
I loved working with the ladies at Collection Bridal. They were very nice and very helpful. I had no idea what i wanted, and we went back 2 times before finding it. When i thought i wanted a different dress that i saw in another location, they ordered in a sample for me so i could compare that to the dress i really liked in their store. It helped me pick the dress i wanted by comparing option. After i picked my dress, the following appointments went great. i recommend them to anyone!
Thank you so much for your review Casey! We had such a great time helping you find your dream wedding dress! We cannot wait for your wedding day pictures.
This store has more high-end designers than any other bridal store in the Tampa/Sarasota/Orlando area. They had lazaro, inbal dror, vera wang, etc.
Thank you for your nice review and we are so happy to hear about your amazing experience with us! We are so honored to carry the designers that we do and take great pride when working with each and every bride. Excited to have you as one of our Collection brides!
I cannot say enough about how delightful my experience was getting my dress at The Collection! All the ladies were so helpful and patient with me, and made me feel so special. I had only four months till my wedding so I bought a sample that was several inches too big. Lorena, one of the seamstresses, made it fit like a glove! From finding the perfect dress to the final fitting- it was amazing!
Hi Rachel, Thank you so much for your review! We had such a great time helping you find your dream wedding dress! We cannot wait for your wedding day pictures. We are fortunate to have you as our bride and cannot wait to give you more store experiences in the near future.
Everyone there was extremely helpful especially since many places had turned me away because I only had about a month to find a dress. I was dead set on finding a short or tea length dress for my Vegas wedding and they absolutely nailed it! They were the only ones who would entertain the idea of altering a long dress to be short, it turned out perfect and was my absolute dream dress. I would recommend letting them choose a few that you wouldn't pick for yourself because they're so knowledgeable on what will fit your figure best! 5 stars for the collection!!!
Hi Lacey, Thank you for your review. We had such a great time helping you pull your perfect look together. Your wonderful, vibrant personality made it that more special and it was a pleasure. Have a great time in Vegas and we look forward to seeing your wedding pictures! Congratulations on being a Collection bride!!
They helped me find my perfect dress and bridesmaid dresses! Jessica and Roya were with me every step of the way! I am very indecisive so I kept going back and forth on what I wanted, they were so patient and helpful. I ended up loving the top of one dress and the bottom of another so they worked with the designer to have them piece the two dresses together, and it was perfect. I'm so happy I found my dress at the Collection, the girls there are great!
Hi Alexandra, Congratulations on finding your dream wedding dress! We are so touched to read your review and happy to have made your experience here with us a wonderful one. So lucky to have you as a Collection Bride!!
The ladies at the Collection Bridal are as top notch as their dresses!!! I was the most indecisive bride, and Roya stuck with me through each visit and fitting. She had the best suggestions along the way and really knows her designers and fashion tips! I cannot thank the Collection enough for my GORGEOUS Monique Lhullier dress -- that Roya picked out :) LOVE!
Hi Megan, Congratulations on finding your Monique Lhuillier wedding dress! Thank you for your kind words and it was such a pleasure assisting you through the entire process and we are so happy to have you as a Collection Bride!
This was the last of many bridal shops I visited in the hunt for THE dress ! The staff was helpful and unwilling to give up on my dream dress . I was getting ready to leave when the stylist pulled on last dress and insisted I try it on, it was THE dress . I couldn't be more thankful how determined they all were to help my dreams come true !
Hi Victoria, Thank you so much for your review! We had such a great time helping you find your dream wedding dress! We cannot wait for your wedding day pictures. We are fortunate to have you as our Collection Bride and we hope to give you more store experiences in the near future.
I purchased my dress in June of 2013 from The Collection. Mimi was wonderful and went out of her way to help me find the dress of my dreams. I was there during the trunk show of Kelly Faetanini and the experience I had with her and Mimi was more than I could have ever hoped for! They both made me feel like I was the only bride there in the room trying on dresses. I will be going back to purchase my veil for the big day!
Thank you so much for the amazing review. We loved working with you and helping you find your dream gown. Congratulations on your wedding and we were so happy to have you as a Collection Bride!
I had been to 3 shops before my appointment here and can say by far this was my best experience. Every dress I tried on was absolUtley gorgeous - unlike everything I've seen at other shops. They way they fit, their accessories for styling, everything was to die for. The staff was so knowledgeable, addressing all my questions about shipping (I was out of town), alterations, accessorizing, etc with such professionalism. I was nervous at first wondering if my budget was too small for the couture-vibe of the store but I had enough dresses to try and found the one!!!
Thank you for sharing your experience at The Collection Bridal! We are honored to have such a talented team of women with a couture vision to work with brides with all different kinds of budgets. Congratulations on being a Collection bride we are so excited for you!
LOVE Mimi and Jessica. Also got my perfect Inbal Dror custom made for me.
Hi Jessalyn, Thank you for your nice review and Congratulations on your marriage celebration this past weekend! You looked stunning in our Inbal Dror gown and we can not wait to see more pictures!
I can't say enough great things about my experiences at The Collection Bridal. From the time I was a little girl I dreamed of trying on dresses at this store and my dream became a reality when the second dress I tried on became THE dress. The staff are very helpful and accommodating. They maintain close contact with you throughout the entire process to keep you updated on your dress and to schedule all of your fittings. Their seamstress is truly a magician and can do amazing things in a short period of time to make sure your dress fits you perfectly. Valentina is probably one of the most genuine people I have ever met. She puts her heart and soul into helping you find the perfect dress and treats you like you're family. She was there by my side throughout every step of the process and I can't thank her enough for all that she did to make my experience one that I will never forget. I highly recommend this store to anyone in the Orlando area!
Thank you for your generous and touching review. We are so happy to read about your wonderful experience at The Collection Bridal and your personal experience with your stylist, Valentina and our alterations team. We look forward to seeing your pictures and we are so excited to have you as one of our Collection brides!
This was the first place I went to find my dress, and while they have MANY beautiful options to choose from, I didn't find exactly what I was looking for. I had seen a new Inbal Dror dress online that was not yet available in stores. The Collection was having an upcoming Inbal trunk show, and when I showed the girls the picture, they made sure they could get that particular dress in for me to try! A month later, I was able to return and try on the dress, and I purchased it immediately. I worked mainly with Valentina and Jess, and they helped to choose an amazing veil to go with the dress and gave me several jewelry options as well. I got so many compliments on my dress the day of, and I cannot wait to share pictures! The day after the wedding I brought the dress back to the Collection to have it cleaned and preserved since I knew they would take care of me :). The salon is beautiful, everyone is super friendly, and they have the most amazing dresses that you will most likely not find anywhere else. I was planning from out of town, and they were definitely worth the trip! Thank you, ladies
Hi Rachel, Thank you for the review! We are pleased to hear you had an excellent experience with Valentina and Jessica. It was such a pleasure to work with you and we are so happy to have you as our Collection bride! If there is anything else we can assist you with in the future, we look forward to. Please share our new website http://thecollectionbridal.com to any friends or family looking for bridal or bridesmaid gowns.