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The Club at Snoqualmie Ridge Reviews

The Club at Snoqualmie Ridge

The Club at Snoqualmie Ridge

Snoqualmie, WA
4.8 out of 5 rating, 45 reviews
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Reviews

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  • Quality of service
    4.8 out of 5 rating
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    4.9 out of 5 rating
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  • Value
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Awards

45
WeddingWire Couples' Choice Awards 2025 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2011 Winner
WeddingWire Couples' Choice Awards 2010 Winner
  • K
    Karen Sent on 12/03/2025
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    Mother of the bride review

    As mother of the bride, I can't say enough about our daughter's wedding at The Club at Snoqualmie. The team was extremely professional, and communication was prompt and clear. The view was spectacular, about which all the guests commented, as well as on the food and venue in general. I would say the experience was worth every penny!
  • Taryn
    Taryn Sent on 09/23/2025
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    Book this venue!

    The Club at Snoqualmie Ridge was beautiful! We got married this past weekend, and it was the best day of our lives! We worked with Nevaeh and she was a pleasure to work with! She answered all of my questions (and I had a lot haha), and made sure everything was perfect on our wedding day. The mountain views are unbeatable, and your guests will be in "aw" of the backdrop. Our out of town guests were mesmorized by the views. You won't regret booking this venue for your wedding!
  • illustration stars

    Are you interested?

  • Nate
    Nate Sent on 04/30/2025
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    Our dream wedding

    If you're looking for a wedding venue, look NO further - like literally stop looking and just book The Club at Snoqualmie. We just got married there last weekend, and it was the best day of our lives. Nevaeh was our point of contact with The Club and she made our lives as easy as possible from the very beginning all the way through to the end. She answered my one million questions, helped me execute my vision, and became a friend to us on our journey. The views speak for themselves, but another very important thing I need to highlight was the FOOD! My husband and I were dreaming about our wedding dinner from the moment we first had it at our tasting - nothing compares. Our experience was beyond our wildest expectations and we are so thankful that we were smart enough to choose The Club at Snoqualmie well over a year ago.
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    Derek Sent on 09/13/2024
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    Exceptional Wedding Experience

    Molly was a true professional in every sense of the word! Staff exceeded expectation on the day of the event and all of the details of the big day were given plenty of attention.

    You will be hard-pressed to find a better back-drop for your friends and family to experience the PNW! Views were incredible and the weather cooperated nicely!

    Book this venue for a seamless experience.
  • Melissa
    Melissa Sent on 08/21/2024
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    Beautiful venue!!

    Last weekend we had our wedding at the Club at Snoqualmie Ridge - what a beautiful venue!!

    The Club was the first venue that we toured, and right away we knew it was the one. The view is UNREAL, and the ballroom is bright and spacious. Our guests were thrilled!

    Molly was our main point of contact with the venue and she was a joy to work with. She was very responsive and accommodating with all of our questions and wedding-day needs.

    The dinner & drinks service provided was great! Our wedding had 200+ people and the dinner service went very smoothly, which is impressive for an event of this size. All the staff we encountered were friendly and efficient. We'd recommend this venue to anyone in search of one.
  • Laura
    Laura Sent on 07/31/2024
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    Simple & a big bang for our buck!

    We are so happy with the service and event! The venue took care of almost everything and made our visions happen, from modified floor plans to a unique ceremony space. They decorated perfectly and the service during dinner and appetizers was top notch!
  • Elizabeth
    Elizabeth Sent on 01/12/2024
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    Highly recommend

    My mother was diagnosed with late-stage cancer in January of 2023. My now husband and I decided to move our wedding up to celebrate it with her and planned it in two weeks. The team at The Club was phenomenal. They were so compassionate and caring. Linda knew we were from Hawaii and handmade Hakus for us. It was a beautiful gesture and my mother loved it! The service folks went above and beyond to make sure my mother was comfortable. We had a wonderful experience despite it being a sad time for us. We highly recommend this venue!
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    Michele Sent on 10/27/2023
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    Scenic Mountains

    Choosing to get married here was such a wedding jackpot experience. From first email to post-ceremony, Linda & Molly made the event planning as enjoyable as possible and introduced top-notch vendors that made the experience a lot easier. The ceremony scene of the mountains & outdoor layout was stunning and worth everything. Their flexibility and prompt responses — especially on the day of— along with seamless coordinating skills helped me relax and trust that it will all go well. That peace of mind is priceless.
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    Robert Sent on 10/26/2023
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    May Wedding at Snoqualmie Ridge

    Linda and Molly were the best to work with, from the day we booked venue to the in-between planning to the day-of execution. They promptly answered all questions and are very flexible, reasonable, and understanding of your requests. Looking back, we were so glad to have the catering as part of the venue, and not something we had to arrange separately. The food was outstanding - every one of our guests really enjoyed their meal. The food and beverage might seem pricey at first, but if you break it down for what you get, it was completely worth it - especially since it's absolutely stress-free the day-of and taken care of by the venue. This was also the perfect balance of outdoor and indoor venue - all of our pictures came out amazing. This is a beautiful venue and our wedding day couldn't have gone any better.
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    Erica Sent on 10/17/2023
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    My guest told me it was the most beautiful wedding she's seen

    We had our wedding at the Club at Snoqualmie Ridge and everything was so beautiful!! The staff was so helpful and responsive, and they helped us with all of our preparations. First off - the food was a HIT for our guests, people still talk about how perfect the salmon was! Second, everyone we spoke with in the staff was amazing. We had Linda and Molly both help us out on the day of our wedding and they were so amazing - our coordinator had such an easy time getting through things because of their assistance. Molly even helped me calm my nerves down before I walked down the aisle! Third, the venue itself was absolutely beautiful. The mountains behind the trees were a dream, and our guests spent all their time out on the field or the patio taking in the view. We were planning a somewhat destination wedding, as my husband and I no longer live in Washington. So, we knew we couldn't bring a ton of decor. But we really didn't need to - the landscape itself was beautiful and served as the perfect backdrop to our wedding :) Thank you to all the staff at the Club at Snoqualmie Ridge for the most perfect wedding day!
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    Kelsey Sent on 10/13/2023
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    Fantastic wedding venue

    We just had our wedding at The Club at Snoqualmie Ridge and it was truly the best experience! Their on-site coordination was fantastic - we worked with Molly and Linda, who were incredibly responsive and helpful from start to finish. They worked so hard to make sure we had everything we needed prior to, during, and even after the wedding. They were instrumental in making the day go so well!

    The food was amazing, we had so many guests provide feedback on the fantastic appetizers, entrees, and drinks.

    Finally, the views here are like no other! We were able to take additional photos throughout the venue grounds and it was nothing short of spectacular. Highly recommended for your wedding!
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    Kacie Sent on 08/02/2021
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    Beautiful Venue, Great Value

    My fiance and I fell in love with the idea of having just a ceremony somewhere, and holding a private dinner for our guests. For any other couple looking at ceremony only events, they can be VERY expensive depending on the location. However I found that at the Club, it was the exact opposite! This not only was amazing for my budget, but then I was able to add other things to my banquet order that I normally wouldn't have. We were lucky enough to work with Cassie, who was incredible. She is so kind and knowledgeable, and made the planning process so easy. The Club at SR is gorgeous, the mountain backdrop will leave your guests stunned, and it makes for the best photos! I recommend this venue to any couple looking for a mountain escape to get married!

    P.S. The food was amazing!
  • Jackie
    Jackie Sent on 11/17/2020
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    Top notch venue!

    Working with Cassie, the Director of Private Events, and the incredible team at The Club at Snoqualmie Ridge was a dream come true! The view of the Cascade Mountains is breathtaking and an excellent backdrop for ceremonies, cocktail hours, and receptions. It is a beautiful venue with many spots for stunning photos!

    From communicating with Cassie before the event to executing on the day of, I was always confident in the venue and staff’s attention to detail, professionalism, and kindness shown to vendors and guests. As a wedding and event planner, it is so great to work with such a wonderful group of people and always helps the event run smoothly!

    If you’re looking for a top notch venue, fantastic food, short drive from Seattle, and stunning views - you need to check out The Club at Snoqualmie Ridge!
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    Brian Sent on 09/17/2020
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    COVID wedding

    We needed a last minute wedding venue as our original plans fell through three weeks out! The Club staff was great and worked closely with us to work everything out. We had rented the small arbor outdoor local suitable for 30 gueats, and were offered the larger formal outdoor wedding venue at no extra charge as it was not in use on our wedding day. Staff was very attentive and professional at the event and even took care of playing our music requests for the entrance and departure processionals. Great job and a lovely location for a wedding! Thank you for making our day so special!!
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    Jonathan Sent on 01/08/2020
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    Williams Wedding - Stress Free & Best Party Ever!

    Long story short, we turned a casual birthday party into a full wedding shebang with only 2 months notice. Cassie Kempe at The Club at Snoqualmie could not have been more accommodating, resourceful, and fun. From helping us navigate with vendors to ensuring no snafus arose the day of our wedding, we always felt the upmost support from her and her crew.

    Response to email communication was prompt and Cassie always had an answer (or would find one) as quickly as she could. She was great with our requests for specific beverage and food items too which we very much appreciated the day of.

    Our wedding could not have been more perfect, even for a rainy day! From the moment we arrived the team was working to make sure everything was in place before our ceremony began (even cocktails to help ease the nerves). As we took pictures around the club each staff member was so kind and made us feel like the whole place was ours. The crew during our reception was exceptional. The bartenders and serving staff moved swiftly throughout the crowd, were super attentive, and were fun to be around. Our family and friends couldn't stop telling us how great they were!

    If you're looking for a gorgeous location with spectacular customer service, amazing food (tons of compliments from our guests) and not to mention some of the best photo spots in the state of Washington - this is the place for you.

    GET MARRIED HERE!!! You will not regret it :)
  • Yonten
    Yonten Sent on 10/31/2019
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    Beautiful Venue with scenic view

    The Venue was beautiful. The venue manager/coordinator we were paired with was so helpful and very sweet. Since we planned the wedding ourselves, it was a blessing to have our coordinator Keely, who had worked to many vendors and couples before us. She helped with things as basic as picking linens to helping us build a time line for the day of and the entire wedding planning as well.
    Their outdoor ceremony space is picturesque. We got many beautiful pictures outside as well. The reception hall is very big, and they have several different ones as well. For a smaller wedding like ours, they had the sliding dividers. We also got many compliments on the quality and taste of the food as well.
    I am happy with all the services and the wonderful pictures we got there.
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    Sohni Sent on 10/14/2019
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    Cassie is the BEST!

    I was so happy with Cassie! She is amazing and one of the nicest human beings I have ever met! She made a stressful event so stress free. She dealt with any conflicts seamlessly and was genuinely so nice and happy for me. She is truly a venue coordinator that I've always dreamed of having and I am so incredibly thankful that she was by my side during the whole process. Her patience with my family and I was incredible! I loved how helpful she was with each step and the venue is just AMAZING! The views made my jaw drop and I couldn't have picked a prettier venue. I loved everything so much, thank you so much Cassie!
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    Deb Sent on 10/07/2019
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    Our Wedding was perfect and Keely amazing to work with

    We had our wedding Sept 1, 2019 at The Club at Snoqualmie Ridge. Keely went out of her way to take care of all the stress of planning the wedding for us, even when our guest list kept growing. Her attention to detail and list of local vendors made the day amazing. Quotes from our guests say it all: "The food and wine were incredible." "Most fun we have ever had at a wedding." "It was like a great party where two people just happened to also get married!" Thank you Keely and the Club at Snoqualmie Ridge!
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    Xuan Sent on 09/29/2019
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    A gorgeous venue for my dream wedding!

    Getting married at Snoqualmie Ridge Golf Club was definitely one of the best choices we made! The venue was simply breathtaking and it was exactly what we wanted for our dream wedding with white altar, beautiful grass lawn, clear sky and mountains as the background.
    We worked with Keely for half a year and she was always responsive and helpful for everything we need. We didn't need a wedding planner at all with her help even we were very tight on schedule. We were able to accomplish every thing we wanted to happen on our wedding including having a robot that we made deliver our ring, showing a video for our journey, and having a piano duet with the grand piano. We were so happy to that we got to made it a unique wedding for us and I have to thank Keely and the venue so much for accommodating everything and made it happen!
    Definitely recommend the venue and their service!
  • Jiaxin
    Jiaxin Sent on 08/29/2019
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    Great experience with this club

    I would highly recommend this club to all my friends.

    This venue has stunning Mountain View for ceremony. Food is good which is above our expectation. Price is very fair.

    Staff are very responsible and friendly especial Keely, our venue manager. She helped us with food selection, room layout, rehearsal, day of coordination and so on. My husband and I just want to say thank Keely so much!

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    Jason Sent on 07/30/2019
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    Such a wonderful day!

    We recently had our wedding at Snoqualmie Ridge Golf Glub and I can tell if you are looking for an venue for your wedding, this is the best place in Seattle area.

    The venue is really beautiful, and you don't need a lot of decoration for the wedding. Outside the venue, you got an incredible mountain view, all our guests were shocked.

    Staff there are super friendly and very helpful. We are super lucky to meet and work with Keely. She helped us with planning, decoration and coordination. She is our go to person whenever we are uncertain about any wedding things. On the wedding day, we didn't hire any coordinator and planner, Keely was always with us, ensuring everything is on track and all the processes are right. This is much beyond what we asked for, thank you Keely!

    Food is also awesome. They also provide opportunities for you to taste menu and customize your flavors. There are many options for appetizer and reception dinner.

    Management is very flexible, they care about you and charge a very reasonable price for room rental, food and beverage.
  • Jennifer
    Jennifer Sent on 07/10/2019
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    Beautiful venue with amazing staff :)

    Cassie and the entire team at The Club were an absolute gem to work with. From the promptness of responses, to attention to detail, to simply being very kind individuals, the staff at the Club made us feel great throughout the whole process. The food is absolutely fantastic, and the catering selection process was made simple since all of that was handled through the Club. The venue itself is very PNW and just what we are looking for. We've seen it sunny, cloudy, rainy, snowy - all the views are gorgeous. This venue will always hold a special place in our hearts :)
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    Jenny Sent on 05/21/2019
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    Amazing experience

    Excellent service and location. Keely and team went above and beyond in helping us achieve a perfect wedding.
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    Jian Sent on 08/13/2018
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    I'm so lucky to have found this venue for my wedding this summer!! It has been AMAZING working with Meredith to work out everything down to the details we wanted it to be.
    The venue itself is gorgeous with Mt. Si backdrop and the beautiful arbor and lawn. The ballroom has an awesome scenery view as well. Lots of great places to take photos, especially with the sunset view on the golf course.
    Check out this hidden gem!!
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    Deanna Sent on 07/28/2018
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    They made our special day perfect. All of our guests said how amazing the food was. Meredith and her team worked very hard to make sure everything was perfect. I really liked how well she worked with the other vendors to make sure everything went smoothly. We could not have picked a more perfect venue for our wedding. Thank you Thank you Thank you!
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    Stephanie Sent on 04/25/2018
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    They truly helped me think of every detail, and the food was amazing! I received so many compliments for picking this venue.
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    Harsha Sent on 08/21/2017
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    I am so glad I picked The Club at Snoqualmie for my wedding- it was perfect!!
    I cannot thank Meredith and the staff enough for all the help! For someone like me who never attended an “American wedding”, let alone plan one, my day was BEAUTIFUL and it’s all because of the team at the club! My guests loved the food and decor. Meredith & team were so accommodating and always thinking ahead of what I might need. Thanks to Meredith I got my officiant, cake place, make up & hair, a beautiful venue, the awesome reception, last minute guest addition- pretty much everything except the groom ☺!
    THANK YOU once again!! You guys are the best and I ended up having the most wonderful day and beautiful memories!!

    Best,
    Harsha Kim

    The Club at Snoqualmie Ridge's reply:

    Harsha! We loved having you! You were a beautiful Bride and we are so glad you and your friends and family had a wonderful time!
  • Dawn
    Dawn Sent on 08/13/2012
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    Snoqualmie Ridge Golf and Nelliena Moetului made our wedding the very BEST day of our lives! Nelliena is the Wedding Coordinator that we got the pleasure to work with when we booked our wedding at the golf course. She worked with my partner and I with every step of the wedding planning. She has so many contacts in the wedding world that she helped us find the vendors that fit our individual needs and wants. She helped us make our dream of a 1920's themed wedding a reality. Our wedding time was at 11am, but with the darkening of the windows and decorations, when the guests entered the reception it felt like they were in a speakeasy in the middle of the night. It turned out so much better then we could ever had imagined! The entire staff at the golf course made sure that all of our needs were met and that the ceremony and reception surpassed our expectations. Nelliena had every detail planned so well that on the day of our wedding I did not have to worry about anything. She made sure that everything ran smoothly and everyone was where they needed to be. My daughter and I have special dietary needs and the catering staff made sure that we both received our special meals timely so that we ate with the rest of our guests. I will never be able to thank Nelliena and the staff enough for making our wedding experience so amazing! I would recommend any friend, family or anyone to allow Snoqualmie Ridge Golf Club to host the wedding of their dreams!
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    Em Sent on 08/26/2011
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    Beautiful site, Awesome Wedding Coordinator, Fabulous food! So happy with everything!
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    Laura Sent on 01/04/2011
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    Nelliena is wonderful. I had never been to a wedding before my own so I had a lot of plans that probably weren't the typical, but with Nelliena everything fell right into place.Very spacious room for indoor weddings, and a really great view of the mountains for outdoor weddings.
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    Todd Sent on 09/21/2010
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    This place had it all. They did just about everything for us and we had a great wedding there. If you can i would suggest having your wedding and reception here.
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    Tamara Sent on 08/09/2010
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    Nelliena, the coordinator on site, was such a blessing to have for my wedding. She was always ont ime with every meeting and provided great feedback and insite. I would recommend this site for a beautiful wedding with amazing mountainous pictures. The staff was extremely friendly and helpful, and the food was Very Good! Many guests said that this was one of the most beautiful venues, and they loves the entire evening. I DEFINITELY recommend Snoqualmie Ridge to anyone looking for a fabulous wedding and gorgeous scenery!
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    June Sent on 08/08/2010
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    Nelliena, the Snoqualmie Ridge event planner, and her staff were outstanding to work with. The attention they gave to my daughter's wedding was evident in the joyful celebration had by all. Nelliena's ability to communicate with us from the start of this journey and her attention to detail made the evening seem effortless. Although the weather was not as sunny as we had hoped for the end of July, the low level clouds surrounding Mt. Si made the ceremony magical. Our many guests from California had never seen such a view - which made us Washingtonians truely appreciate our surroundings. We heard many positive comments regarding our dinner selection. Not only did the food taste delicious and was plentiful, the presentation of the buffet was nicely done. J. Evanson
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    Allison Sent on 08/31/2009
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    We had nothing but a WONDERFUL experience with Snoqualmie Ridge and we would recommend the facilities to anyone!! :) Great job!!
  • J
    Jennie Sent on 08/03/2009
    5 out of 5 rating
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    The wedding coordinator at this site is awesome!! She responded to all emails in a very timely manner and went above and beyond to fullfill all of our requests. Would definitely recommend this place!!!
  • S
    Sarah Sent on 06/11/2009
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    Nelliena, the wedding coordinator, was phenomenal. Everything was in place, everything was on time - all of the details were correct! I didn't have to worry about a thing, which is great as a Bride!
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    Amanda Sent on 02/05/2018
    4.9 out of 5 rating
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    Meredith and Stephanie were wonderful in the planning of our wedding. We had various meetings with them for final details and even a dinner tasting (delicious by the way! I recommend the mashed potatoes and chicken). Both are very responsive in emails and very accommodating. For the day of the wedding we had Stephanie on her first solo wedding, and you wouldn’t even know she hadn’t done this by herself before. I had no worries and we were taken care of every step of the way. There were so many small details I never would have thought of that were taken care of when we arrived. The day of we were beyond lucky to have the weather we did in January. The views from this venue are absolutely stunning! Our pictures are incredible!
  • Lonnie
    Lonnie Sent on 09/02/2024
    4.8 out of 5 rating
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    We Loved Their Venue

    My wife and I got married at this venue in April 2024! Molly was absolutely amazing and helped us coordinate a lot of things for our wedding, including chair rentals (which we upgraded), decor/linens, and seating arrangements. She was professional, communicative, and worked well with our other vendors!

    Compared to other venues, we felt The Club at Snoqualmie Ridge was priced well. The only minor hiccup for us was having our salads under-dressed during dinner; but overall, the service was great! And our guests loved the stunning views at the club! It's an absolutely beautiful venue!
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    Jenna Sent on 08/07/2018
    4.8 out of 5 rating
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    What a breathtaking venue! The views are gorgeous, the venue is clean and will forever hold a special place in my heart. Working with Meredith for over a year was such an easy process. She was always open to meeting up at the veune so we could confirm things, go over things for the 100th time, and bring up new ideas and thoughts. She was always there to reply to emails quickly and was confident in the plan we had. The day was stress free for me (the bride) and they helped set up EVERYTHING and take down everything after the wedding. The venue is so worth every penny.
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    Ayu Sent on 08/18/2010
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    the venue was pretty, pretty, pretty, the food was good!
    the coordinator was willing to go extra mile for us and help us out planning the wedding!
    It was worth the price we paid.
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    Abby Sent on 12/06/2023
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    Molly & Linda are awesome

    Beautiful views, thoughtful, professional and responsive staff, and a great time had by all. Many of our guests have told us our wedding was the best wedding they’ve ever been to, and that wouldn’t be without the efforts of the club staff & event team. It was the best day ever.
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    Kim Sent on 12/22/2021
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    Beautiful venue with friendly staff

    I am updating my previous review of the wedding venue since William, the Assistant GM, reached out and was able to address our concerns. We previously had a few disagreements with the quality of the food and bar packages with the venue and William was able to address those issues in a timely manner. William was relatable, helpful, and went above and beyond to provide excellent customer service. William also listened and took notes of our recommendations to help improve their wedding services for future guests.

    The Club at Snoqualmie Ridge's reply:

    Kim, we are committed to providing each and every client with a positive experience and are proud of our track record in offering high-quality service. However, it does seem that we failed to meet your expectations on some of the items you outline above. We will be reaching out once again to continue the conversations to ensure an appropriate resolution is found for the areas in which we agree were less than our expectations of providing a flawless celebration for our clients.
  • Nicole
    Nicole Sent on 07/15/2024
    2.8 out of 5 rating
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    The view isn't worth the expensive price or poor service

    If you're looking for a great view and poor customer service, this is your spot. Our experience actually started off great. Molly was very customer service centric and was responsive over email to all our questions. Communication and clarity did drop once Ellie took over as main point of contact. She just started the month before, so I can understand she doesn't know everything, but she had a very poor attitude and was very defensive. She didn't come prepared to our call the week before our wedding (which should have happened way sooner). She didn't even know what package we got, something so basic.

    When it came to the day of our wedding, they really dropped the ball. Things we discussed with Ellie during our call were wrong the day of - dinner plates were in the wrong spot; lawn games were offered but not supplied; we weren't given a cake knife and had to use a fork to cut the cake. Food was also short - not enough passed apps for our guests, empty buffet trays multiple times during dinner. We even made it a point during tastings to call out that there needs to be enough food because a different family member got married at Snoqualmie Ridge in 2017 and they ran out of food for their buffet. Why am I paying for a buffet if there's a limited amount of food??

    These things can all happen at a large event and you can never expect a wedding to go perfectly as planned. What is most disappointing is the fact that there were, not one, but TWO TOURS scheduled while we were doing our first look photos and when close family was present and mingling. This is extremely disrespectful, and quite frankly, a decision that lacks common sense. When I came out to do our first look photos, strangers were in my way trying to take photos on the balcony and my husband could hear them talking while waiting for me. This was supposed to be a very special moment between him and I, but that was ruined by the first tour. After that, Molly was touring a couple on the lawn (where all our close family was and they all saw this happen), and the prospective bride rudely walked down my aisle and took photos using my ceremony setup. While that woman's actions can't be controlled, it did not appear that Molly did anything to stop it. To have another prospective bride walk down my aisle before me AND in front of my family is extremely presumptuous, disrespectful, and outright ridiculous. Molly then took the touring couple to the boardroom where our groomsmen were getting ready and had their personal belongings in. This venue interrupted our special moments and violated our privacy. At no point did Molly or Ellie communicate to us that there would be tours. What kind of venue would allow these types of disturbances on the day of a wedding?

    It really felt like we were disregarded after they secured final payment. When I brought everything up in email to them, Molly wasn't able to respond to everything, and the things she did respond to, she didn't have any good reasons to give me. As a make good, she tried to offer a dinner for 4, which is just insulting to think a dinner was a good solution for the issues they caused. Her response to the tours -

    "There was certainly no disrespect intended, and it is general practice for us to conduct tours up until 2 hours before event start time.  Had we been aware in advance of where the first look was taking place, we would have planned around that."

    Why would I tell them where my first look photos are? They made NO indication that this would be helpful information to them. Also, both tours happened within the 2 hours before our contracted event time. How embarrassing.

    After I called Molly out on her bs, she shut the conversation down and said it appears we won't be able to see eye to eye. Excuse me? I ended up escalating to their VP of Sales and got my service fee refunded. For as expensive this venue is, the view isn't worth it.
  • A
    Alina Sent on 06/02/2019
    2.8 out of 5 rating
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    Beautiful view, service lacking

    The venue is beautiful and surrounded by mountains. The food was delicious. It was a great experience in the planning process leading up to the wedding, but the day of I was disappointed in the quality of service. The ceremony was outside and reception inside. Many things were promised that were not followed through. I was told that appetizers for cocktail hour was passed around, but I did not see any guests given those appetizers outside on the lawn as I anticipated after the ceremony. As the bride and groom, we were not brought a platted meal as was planned and it was very difficult finding a worker to help us. Wedding cake cutting was forgotten by the staff and not done. The groom and groomsmen had to move the cake table! The coordinators were difficult to find and reach with questions the day of as well. Lastly, the venue will host more than one event at the same time. Another large and nice room, which would have been for the guest buffet area, was occupied for a birthday party by another group. Food disappointedly had to be served in the main lobby entrance. In the end, for the high cost of the wedding, it seemed like we overpaid for the view and got poor quality service.

    The Club at Snoqualmie Ridge's reply:

    Hi Alina,

    I’m so glad that you had a great experience during the planning process. I enjoyed working with you and your family to help assist with your wedding plans. We are so sorry that you experienced these frustrations on your wedding day. To address the issues you brought up, I would like to give a little more background information on the situation.

    We did, indeed, pass all of the appetizers that had been ordered as a part of your wedding meal. Your guests were very hungry, and as I watched the staff leave the building with the trays to take to the lawn, the servers barely got out the door before guests came and emptied their trays. As you remember, there were quite a few guests that showed up to your wedding unannounced, and therefore the appetizers that had been ordered for a smaller number of people had to feed more guests than anticipated. We even put some appetizers aside for you before the ceremony so that you could have some as well!

    When you mention that we didn’t bring you a meal, that is because you had requested to go through the buffet line instead of having us bring you a plate when we had our planning meeting. If we had known you wanted a plate delivered, we would have happily provided this for you. Both our Banquet Captain and Manager, as well as myself, were working very hard at your wedding to make sure all your guests were serviced, but had we known you needed us we would have been there in an instant! The bride and groom are our first priority at weddings. Every time I spoke with you on your wedding day I was able to address your needs and make sure you were happy. Unfortunately it wasn’t until after your wedding that I heard any concerns.

    On the day of your wedding there was a lot of confusion from the family members that were providing the dessert about how the dessert should be set up at tables and how it should be served. Even though we discussed this before the wedding, the plan was constantly changing, and both the Banquet Captain and I were not able to get a clear answer on what you and your mom wanted done with the desserts. Usually it is very simple to serve desserts, but this time there were so many changes in the plan that we didn’t have any clear guidance on how to meet your needs.

    In regard to the other room, I did let you and your family know in advance that if you wanted to use the Mount Si Room, there would be a rental fee associated to reserve the room. You decided not to reserve this space in advance, and therefore it was available for a small birthday party. This space is completely separate from the wedding site and never sold as an all in one package. I would also like to make sure that it is noted that there were no issues with having another group on site on the day of the event. Both spaces are separate from one another. I feel that this part of your review might confuse some people reading the review, as it implies that the event wasn’t private. We always assure our client’s privacy. When the Mount Si Room is unavailable for a wedding’s overflow usage, we have the buffet set up in the ballroom or in the Cascadia Room. When we planned the event this is what you chose to do, and I wish that you had let me know this wasn’t what you wanted. We could have then explored some different setup or menu options to make sure that you were happy with the flow of the event.

    I hope this helps shed some light on the concerns you had. Please feel free to reach out to me directly if you would like to address any of these topics further.

    Thank you again for holding your wedding at The Club,
    Cassie
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