Bridal World Reviews
Reviews
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4.6 out of 5 rating
4.6
Very good
66 reviews
Recommended by 92% of couples
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.5 out of 5 rating4.5
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Value 4.7 out of 5 rating4.7
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Flexibility 4.5 out of 5 rating4.5
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Featured
Melissa Sent on 11/01/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Spectacular 100000/10!!!!!
My experience at The Bridal World was a million out of 10. It was the first bridal salon I went to and they absolutely NAILED my vision. Lucy was my bridal consultant- she was spectacular and managed to find the dress of my dreams within minutes (and let me tell you I am very particular about what I was envisioning for myself. Tami- the bridal salon owner and Ali also were with me throughout the process and it felt like they were my extended family by the end. At The Bridal World they create such an intimate and magical experience for you and will make you feel like you are the beautiful bride that you are. Thank you Lucy, Tami, and Ali for making this process and day so incredible for me. It was a no brainer picking my dress here and working with them for my wedding day. -
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Emily Sent on 07/17/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
10/10 would recommend!!!
Amazing experience at the Bridal World!!! So happy I went shopping here. From the moment I walked in, to the day of my wedding, the service from Bridal World was TOP notch! The stylist helped me find the dress of my dreams. I wanted to make a few minor alterations (add a belt, add some buttons) and the shop was so accommodating to acquire the details I needed. Tami is a dream to work with!!! The seamstress was able to accommodate all of my requests. She worked diligently to ensure that the dress was tailored to fit me perfectly. As my cousin told me, my dress “fit like a glove.” Truly thrilled with my experience here!!-
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+10 photos
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Carissa Sent on 07/15/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Simply the best!
Had the best experience at Bridal World! Their online inventory was accurate to their in store. I was able to try on multiple dresses to see which one was best for me! The assistants were wonderful. They even helped my mom surprise me for my appointment. Prices were very reasonable and shipping went without any issues. I felt absolutely beautiful in my dress and would definitely recommend this shop for anyone looking for a dress perfect for them!-
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+2 photos
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Laura Sent on 06/24/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful experience!
If I could leave more than 5 stars I would! I had the best experience. This was the first and last stop for me. Tammy made the experience so perfect! She was patient as I tried dress after dress and narrowed it down to my favorite. She helped me picture the big day and both my mom and I had our teary eyed moment and I knew it was the one! I said yes to the dress and could not be happier with my choice to go to The Bridal World! -
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Nicolina Sent on 12/10/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love the Bridal World!!!
I found the dress of my dreams at the bridal world. They made the experience absolutely wonderful with their professionalism, attentiveness, and responsiveness to my vision. The dress was perfect & met all of my needs after alterations. Also their dresses are high quality and decently priced. Highly recommend! -
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Briana Sent on 12/14/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience!
My experience at Bridal World was fantastic! Tami was so sweet and accommodating. I told her the style I was looking for and she pulled the perfect dress and exactly what I envisioned. I also found that the team at Bridal World was not pushy and did not make me feel pressured to say yes to the dress. If you are looking for a wedding dress I highly recommend Tami from Bridal World!! -
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Ariel Sent on 04/19/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Found my dream dress!
The shop was such a pleasure to work with! Paulette and Ronnie were so helpful in making sure I found the dress of my dreams, and every step there after! I cannot thank them enough! -
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Stephanie Sent on 04/16/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend!
I highly highly recommend The Bridal World! When you first walk in, you will be greeted with smiles! Ronnie, Hannah, Lucy, and Tammi were so amazing to work with! Everyone at The Bridal World was so friendly, helpful and made me SO comfortable. My dress was everything I ever wanted! A beautiful ballgown with little beading, open back, and POCKETS! Hannah is a very talented seamstress. She is so patient and listens to what you want. She can customize any dress. My bustle was beautiful and she gave me a couple different options. She also added sleeves to my mothers gown & she added belts to my bridesmaid dresses. I purchased my beautiful headpiece and cathedral veil from The Bridal World! I felt so beautiful on my wedding day & it's all thanks to The Bridal World. Thank you SOOO much for helping me find my perfect dress! -
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Julie Sent on 04/13/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bridal world was so helpful and made the experience for me just as I imagined. Thank you!
Bridal World is a lovely boutique shop with great customer service. They really cared about making sure I was happy. The dress selections are beautiful it was hard to decide on just one. -
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Lisette Sent on 11/19/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My dress was gorgeous
The staff are ao sweet. This was my second stop and i found a dress right away. I walked in they knew my size just by looking me. I tried maybe 3 dresses on and then i felt that feeling letting me know this was it. So dont think a smaller shop has nothing for you. Trust me a small business just may be your hidden gem. -
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Michelle Sent on 09/12/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Best!!
Ronnie, Hannah, and Paulette are a pleasure to work with! I wanted a dress that was non-traditional, sleek, and sophisticated and I found the perfect dress here. They are all incredibly supportive in helping their brides find their dream dress and are patient, honest, and truly care about every single customer. They are so friendly, warm, and welcoming, you will walk out of the store with a smile on your face every single time you visit. Hannah is an incredibly talented seamstress. She was patient and made sure that every little detail I wanted changed or fixed was done until my dress was perfect. I also got my veil and headpiece here and everything came together so beautifully. I still can't get over how amazing it all looked on my wedding day and I'm getting so many compliments. Thank you SO much to all the ladies at the Bridal World! -
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Kristen Sent on 08/26/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing in every way!
The Bridal World is absolutely amazing! It is such a small and intimate shop that you feel personally cared for and catered to throughout your experience. Exactly what a bride wants! I had looked at dozens of dresses and finally found the one I loved at another store. I went to Ronnie after my sister got her dress from BW and ordered the gown. As we were getting close to my wedding, there was a risk the gown could not make it in time BUT Ronnie made it all possible! I am not sure how she did but I am so grateful to her for making my dream dress come true. Every fitting was so fun and enjoyable with the BW team. Highly recommend to all brides if you want to feel so special as you pick out your dream dress! -
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Brittany Sent on 05/04/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A personal dress shopping experience!
Ronnie and the ladies at Bridal World made the process so seamless and enjoyable! I made my appointment without having been to the shop before so I wasn’t sure what to expect. The store is definitely smaller than I imagined but it made for a much more personal experience since their was only one other bride to be in the shop at the same time. They had two different areas for showing off the wedding dresses and had plenty of seating space for my mom, aunt, grandma, and maid of honor. I initially made the appointment because they were having a Mori Lee trunk show and that was the designer I had in mind - I will say that the selection was a bit more limited than I anticipated and they didn’t have all styles that I had wanted to try, but for me it didn’t matter much since I found some beautiful dresses to try on. The ladies were very patient with me as I re-tried dresses and I ultimately ended up picking a gown that day after trying on 8 different ones. During alterations I was even more impressed with their seamstress Anna. My first appointment was only 15 minutes and she started pinning the dress all over and saying what we needed to alter. My dress fit perfectly the day of my wedding! I am so glad that I decided to go for a more personal experience at Bridal World instead of going to a bigger shop. They have a lovely selection of dresses and I highly recommend! -
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Lauren Sent on 04/28/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bridal World
Huge thanks to the staff at Bridal World for helping me to make my wedding dress vision a reality! From the beginning the staff were incredible. They were patient as I tried on so many dresses and offered suggestions on what styles would be most flattering/what I should pair with dresses, etc. They were just as excited as me when I found my dress! The alterations were perfect and a dress that was once so big fit like a glove. Thank you times a million! The staff at Bridal World are the best!! -
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Brittany Sent on 03/27/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The wedding dress of my dreams!
The ladies at The Bridal World captured our hearts and gave me hope that I would find my dream gown! I had an appointment earlier that day at another bridal salon and had left disappointed. Walking into The Bridal World was truly a breath of fresh air! We were greeted by so much excitement and we just knew from the moment we stepped inside the store that we would be leaving with a gown! Ronnie, the owner, is just so wonderful! She has a knack for style and has selected the most stunning gowns for her store. AND the gowns are reasonable! Double win! I was the luckiest girl in the world to have Paulette be my bridal consultant that day. She was just full of love and excitement for me as I tried on gown after gown. She has an eye for fashion and knows exactly what you’re looking for! She listened to me and took all of what I wanted into account, and in the end, found me the gown of my dreams. Not only is she a true professional, but she is SO fun to be around! She has truly touched my heart and I will never, ever forget her. And last but not least, Hannah - my seamstress! Talk about talent - she really had her work cut out for her. There was so much detail on the gown and she worked with it like a pro - you would never know it was touched by looking at it! It fit me like a glove. I could not feel luckier that I got to work with all of these amazing women. You all made my wedding dreams come true! I will never be able to thank you enough! If you’re looking for the perfect bridal salon, the search stops here! Trust me, you won’t be disappointed! -
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Kristen Sent on 03/15/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Dresses, Great Prices.
The bridal world is great. I bought my wedding dress and two veils from here and they are so friendly and helpful and do a great job with the alterations. My dress was absolutely stunning. Everyone thought it was an $8,000 dress and the price was no where near that. Prices are so reasonable, dresses are so gorgeous and amazing quality. So many different options and styles to choose from. You will definitely walk out of here with a dress. Might as well save yourself the time and hassle of going the other dress shops and just come here first. -
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Marisa Sent on 01/21/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic!!!!!
Great selection, and the owner and assistant are not pushy! They listen, care and give you a lot of 1 on 1 attention. -
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Ashleyr Sent on 12/02/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Bridal World was awesome, the staff was so friendly and accommodating. Ialso had appointments at two other salons that day but neither came close to my experience with the ladies at The Bridal World, so I went back the same day to buy my dream dress, and it was significantly less expensive than the same one at the other salon. They also let me come back after they were already closed to order it since I live out of state and that was my last day in town, they ended up staying so late after closing but never made it seem like a problem. I was so grateful, great customer service! Can't wait to get my dress! -
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User2491273 Sent on 11/21/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ronnie and her staff at The Bridal World are AMAZING! They made this experience an unforgettable one! From the moment we walked into the store, we were in awe of her decor and customer service. I had gone in with my mom and tried on every style dress I could imagine. Ronnie & Stephanie coached me through each one, pointing out the positives to each gown. When I put on THE DRESS, Ronnie could tell the look on my moms face, and mine. We went in today, tried on the dress again with my future mother in law and mom, and said YES! Ronnie was just as excited as we were! My experience at The Bridal World was top notch! -
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Sarah Sent on 08/10/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a fantastic experience with The Bridal World! I was at the end of my rope with dress shopping, I had been to tons of stores and just could not find “The One,” but thank goodness I went to The Bridal World when I did. I worked with Sheri as my consultant, and she was patient and listened to my personal style and budget. She found my beautiful Casablanca ball gown for me, and it was absolutely perfect. I didn’t want to get out of it! We ended up staying past closing time because I was still in my dress, but they did not even tell us they were then closed. There was no pressure, they had a great selection and some wonderful ladies who work there. Thank you Bridal World!
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User2246389 Sent on 07/28/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This place is amazing !!! The people are so friendly!!! Love their new location! Ronnie helped me pick the perfect wedding gown! -
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Ericka Sent on 04/25/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bridal world was the first and only place that I went to, to try on gowns. Ronnie was amazing at helping me pick out my dream dress. I was pleased with the service 100% -
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Jenn Sent on 01/08/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Purchasing a wedding gown is every little girl's dream. I went to a few places, before going to The Bridal World, and felt defeated every time. Then, on a whim, I went to The Bridal World, and Ronnie was there with a smile on her face. She asked what I was looking for; I knew I didn't want "poofy" or anything that may look like a "Sweet 16" gown. I am a young bride, 24, and didn't want to look juvenile. I explained every detail to Ronnie and there she was with THE gown; Mori Lee is the designer. It was EVERYTHING I wanted (and more). It was as if she drew up my perfect gown in her head and snapped her fingers. I was the bride that said "I am not going to cry" (literally cried my eyes out), I didn't want a veil (not only did I get a veil, I bought a cathedral length veil, from The Bridal World). Ronnie made me feel beautiful. Not to mention, I purchased my gown in February 2013 and didn't get married until November 2014. I didn't change my mind ONCE about the gown. It was PERFECT. It was obvious that I would buy my bridesmaids' gowns there (eggplant, full length chiffon dresses) and my Mom bought her gown and so did my Mother-in-law. Everyone loved everything about The Bridal World. Our biggest thing was the amount of love we felt from everyone that worked there. My mom bought her gown while she was recovering from a double mastectomy and I will never forget how beautiful she looked at her final fitting. Dahlia was AMAZING; always greeting us with kisses and hugs. She only wants the best for her brides, so yes, she is honest. But that is what I love most about her. I could go on forever about The Bridal World. Ronnie, Dahlia, and the team are absolutely incredible. I cried my eyes out at my final fitting because I wasn't going to see them again for anything; I will just have to go back to visit! I am blessed that I found them; we absolutely love them! -
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Barbara Sent on 11/29/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had the most positive experience purchasing my wedding gown at The Bridal World. It was the first dress shop my family and I went to and I chose my gown that same day. I had gone in originally because they carried a gown I had fallen in love with on-line, but then found something I loved even more in-store. Jeanine was wonderful and selected a great variety of dresses for me to try on, helping me to feel comfortable and relaxed the whole time I was there. Upon going back a second time to show my close girlfriends the gown I had chosen, Ronnie, the owner, was really great as well, and spent lots of time helping me to choose accessories.
When I went for my alterations, Dahlia, the seamstress, made the whole process go smoothly and fit the dress to me perfectly - I felt like a princess! Dahlia is knowledgeable, professional, tells it like it is - and has the biggest heart of gold! - and my husband can attest to that as well! The day before our wedding when we went to pick up my gown, I had a mini bridal meltdown due to some hiccups in the planning process. Dahlia was so kind and understanding and helped to soothe my tears. She gave me some really great advice and I left the shop not only with a beautiful wedding gown but feeling like a beautiful, confident bride again.
I highly recommend the Bridal World to all future brides. : )
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Ingrid Sent on 11/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
11/11/2014
My experience with the Bridal world was spectacular! I asked for a modern, lace, elegant and some what conservative wedding dress. My bridal attendant was awesome showing me dresses that fit the criteria, and never rushed me out of the store. I spent 2 hours trying on wedding dresses, because I really wanted a dress that would cover my shoulders for Church, but sexy for the reception. The bridal attendant knew what I wanted from the beginning, but wanted me to try on different dresses, so I could explore more options. However there was no need for that, because the dress she suggested had everything I wanted! It was from Justin Alexander 8641, and she helped me picture how we could make it more fit and flare in the bottom with their awesome seamstress Dahlia! Dahlia was so good with details while working on my dress. Everyone loved my wedding dress, the style was a perfect pick and till this day people talk about my beautiful wedding gown. Yes, the seamstress is a bit pricey, but she makes your dress feel costume made for your body! The bridal world has a great team, and awesome selection of dresses. My colleague went to the bridal world as well, and she loved it too! Ronnie ( the owner) and her team rock, thanks guys for all your help!!
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Jessica Sent on 11/17/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were great in helping me find a dress that I loved. I tried on 7 dresses and the woman kept pushing towards a different style dress. The 7th dress I tried on was the style she was referring to and I absolutely fell in love with it. She made sure to help me find a dress in my price range and was quick to answer any questions I had. -
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User1913572 Sent on 11/10/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I went to the bridal world in a panic my wedding was coming up fast and i couldn't find anything i liked. Sherie helped she is truly the best ! she didn't rush me at all. with a broken arm and all she helped me in and out of the dresses. you can tell she was in pain but her heart was into helping me find my dress! i would recommend this store to everyone and ask especially for sherie!! -
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Katlyn Sent on 09/09/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I tried on SO many dresses at about 7 or 8 different bridal stores. It almost got to the point where it was getting stressful and it was starting to feel like work, and I was beginning to think I should just pick on because I would never find that PERFECT dress. Then, on a whim, we dropped in to this local bridal shop and I tried on this blush colored gown with a high neck that I never thought I would like. The bodice and middle were perfect, but I had to get rid of the high neck and make it strapless. This store said they had to order it the way it was, and then they could deconstruct the dress to remove the neck. I was willing to do it, but it made me nervous. My mom called Bridal World in Baldwin to see if they had ANOTHER dress we were considering, and when my mom told Ronnie at Bridal World the situation, she said there was no reason at all that we couldn't order the dress exactly how we wanted. I spent years watching Say Yes to the Dress and whenever a girl would order the top of one dress and the bottom of another I would think "are you INSANE?! That's crazy! You have no idea what you're getting!". But, I became that girl. And I wasn't even nervous because I just knew it would look perfect. And, it did! Ronnie was always awesome and so helpful at Bridal World. When we got to the fitting part, Dahlia the seamstress was also so great. I told her how even though I'm sure no seamstress wants to hear this, that I was going to continue to lose weight, and when did she absolutely need me to stop. She said it wasn't a problem at all, she understood, and she let me to continue to lose weight until just two weeks out. It took about five or six fittings to get everything perfect, but when all was done, the dress was perfect! -
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Nicole Sent on 07/14/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bridal World was my second and last wedding dress shop! I called on a Sunday afternoon, a little frantic because the first place I went didn't work out as I thought and I didn't have any other appointments set up. They told me to come in, they would do the best they could to help! I showed up, talked with Jeanine and showed her what I had in mind. She pulled about 6 dresses for me and we got started. After trying on the first dress, I knew I would find something here that I loved! She helped me in and out of all of the dresses - clipped me in real tight so I could get a good idea of what the dress would look like. On the 4th dress, I was in love - I felt like a bride - I didn't want to take it off. We put the veil on, and that sealed the deal!!! It seemed like it was meant to be that I called them, it was just me and another bride trying on dresses, very low key and relaxed. Exactly how I imagined finding a dress to be. They had a great selection to choose from. My dress came in EARLY, and the fit was perfect. Just a few alterations to the top and the hem. I met with their seamstress Angela - she is AMAZING! Gave us a set price for all the alterations including the bustle at the first meeting - and it was very reasonable. The dress I picked had about 5 layers at the bottom with a chapel length train which made the hem and bustle work pretty involved and Angela nailed it! My mom also got her MOB dress from here, it was a sample - so it had a little wear and tear. Angela cleaned up the dress - with all the beads back into place - you'd never know it was a sample the day my mom wore it! I couldn't be happier with my experience here at Bridal World. Jeanine really has a great eye for each bride that comes in and is so helpful. And with Angela, I couldn't have asked for a better seamstress to work on the most important dress I'll ever wear! Highly Recommend making a stop here while searching for the dress of your dreams! -
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Diana Sent on 04/06/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Bridal World is a great bridal boutique with a huge array of beautiful dresses at very reasonable prices. I bought my wedding dress from The Bridal World about 1 year before my wedding, however I live in London and was getting married in New York. These women bent over backwards to fit me in for appointments and fittings it was amazing. They made a really stressful situation so simple and were a pleasure to work with. You could feel the warmth and patience they had for each and every one of their customers. They worked with me every step of the way and I came out with my dream dress and veil. Dalia is amazing at what she does, all alterations were perfect. A huge thanks to Ronnie, Sherrie, and Dalia who became like family in the lead up to the wedding. I can't recommend this bridal store enough! -
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Crystal Sent on 02/24/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I purchased my wedding dress from here. I was lucky enough to work with janine. janine is amazing at what she does and is very passionate about her job. I would recommend this bridal shop and Janine to anyone -
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K Sent on 09/30/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had an amazing experience with Bridal World! Ronnie is excellent and so are all of the women that work with her. I had such a wonderful experience with her and Dahlia. My dress came in when Ronnie promised, It was in perfect condition, and Dahlia is AMAZING!! Her alterations were wonderful and she is such a wonderful woman! We hit it off the moment I met her. She tells you what has to be done to the dress and it comes out perfectly. I looked forward to every dress fitting appointment. When I came in my dress was always ready and Dahlia did exactly what she said she would. You can't even tell my dress was altered. I also ordered my veil from Ronnie. Came in within a week. I will pick up my dress next week-2 days before my wedding. With all the chaos in wedding planning it was so great to know 1 of the most important things-my wedding dress will be perfect for the big day! Thanks Ronnie and Dahlia! <3 you!! -
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Lisa Sent on 09/23/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The employees are amazing, went out of their way to make my dress perfect! Couldn't have asked for a better experience! -
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Yardie Sent on 02/11/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Visited The Bridal World about a week ago with my bridesmaid. I had seen a dress online that I was in love with and they had it. Unfortunately it was out of price range. Not to worry, Janinem my consultant found me amazing dresses within my range and didn't try to talk me into anything that was above my range. They have beautiful dresses and the experience was awesome. I didn't end up getting my dress there. Had another appointment and found a dress that slightly edged out the ones I saw at Bridal World. I am still torn on one of the dresses however and am considering going back to get it as my reception dress. All in all great experience and would recommend. -
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User943116 Sent on 11/19/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bridal World offers a beautiful variety of wedding gowns and accessories. Dalia is amazing in every way. She is talented, professional and creative. I purchased my already elegant wedding gown from Bridal World and Dalia transformed it into my fairytale dress. She took the time to listen to what I wanted and invisioned, she made me feel as if I was her only bride. With love and hardwork Dalia has made all my wishes come true. -
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Markella Sent on 10/24/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Birdal World was the ONLY dress store that I went into, and never wanted to leave! The dresses were stunning, the staff was so friendly, helpful and fun! They made me feel like finding the right dress for my big day was their priority. I ended buying the first dress I even tried on! Although, i tried on about 8 afer that, i left with the very 1st one. The girls working there spet hours helping with my mom, maid of honor and myself and had fun with us along the way. The owner Ronnie was just as involved in our little dress-up party and she was so great and helpful. Also, their personal seamstress Dalia was amazing! She added all the extras that I wanted, saworski crystals, swarovski bottons down the back-she was awesome! My Wedding was almost 4 years ago and I still have the best memories from shopping with Bridal World, they're the #1 place to go! -
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Diana Sent on 10/22/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The quality in service I received in this store was incredible! Ronnie and her staff are well in tune with all the current trends and really guided me towards finding my dream dress. They made what can be an overwhelming experience seem effortless. From my dress, to my mother's, to my bridesmaids', everything was perfect! -
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Tami Sent on 10/07/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My experience at The Bridal World was amazing! Ronnie and Janine were so helpful and patient and were able to pick the perfect dress for me. They knew exactly what would look good on me! The one dress that I didn't pick out myself to try on (they picked it for me) was the perfect dress and I fell in love with it. They definately have talent went it comes to making a bride's dream come true! I also had all of my bridesmaids purchase their dresses here and all six of them loved the dress. How often does that happen! Not only did we all buy our dresses here but so did my mother. Her dress is so unique and beautiful and like nothing I've ever seen before. I also purchased my flower girl dress from the Sweetie Pie collection and it is gorgeous! She didn't want to take it off! They were able to match the color flowers to my bridesmaids dresses and I've never seen that done before. Thank you so much Bridal World for making me and all of the most important women in my life look so beautiful! -
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Corey Sent on 10/06/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff was remarkable to work with, i could not be happier with my dress! i highly recommend them to anyone for any occasion:) you will be very pleased! -
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Erica Sent on 10/05/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bridal world is exceptional, u found my dream dress for a great price. I made new friends, and everyone was just so nice... -
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Cassie Sent on 06/17/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The story of my wedding gown is a long, but pretty amazing one... I began wedding dress "window shopping" (online), if you will, long before I was engaged! I found my dress (Oriana 4030, no longer in stock in my color) and had that feeling... ya know, "this is the dress", that feeling? Well, I didn't have to try any dresses on in a store, but I went to purchase the gown and the only option was to purchase it in Ivory. I wanted pink. I contacted the store through their contact us by email link (don't know their exact email, sorry), and was told the pink style was discontinued. I was bummed, but being that I wasn't engaged, I figured when my then-boyfriend (now husband) was ready to propose, I would find one similar. Well, exactly 18 months to the day before my wedding, I was contacted by The Bridal World personally to be informed that when going through inventory, they found one more of my dress! It was not my size (again, another blessing...) but could easily be altered to fit my size as the dresses run small. I was asked to call the store within 3 days or so, as they couldn't hold it longer than that and would have to put it in the store. I called within an hour of receiving the email, spoke to the woman who emailed me, and sealed the deal. My dress was one of a kind, and it was gorgeous. My wedding gown was so perfect for ME. I get a little teary knowing I will never wear it again. The value was incredible. My seamstress was so impressed with the quality. It was able to be altered to fit me wonderfully without sacrificing all the intricate embroidery. LOVE this dress! I hope to visit NY one day and stop by The Bridal World and personally thank them (even though they may not have any idea what I am talking about!) for helping make me a princess on my wedding and giving me the dress of my dreams!!! -
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Amber Sent on 06/04/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I purchased my gown from Janine at Bridal World and my 3 bridesmaids also purchased their gowns there as well. I showed up on a whim with no appointment and they were very accommodating. I tried on quite a few gowns and Janine really understood what I wanted, and found the perfect gown for me. I picked a top 3, then came back at another time with my mom to choose my gown. Their prices are great. I had my dress altered there by Dahlia, and she was such a sweetheart. She made me gown absolutely perfect and everyone raved about how the dress looked like it was made for my body. I would highly recommend them for the purchase of bridal gowns. -
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Lori Sent on 12/11/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found the dress of my dreams at The Bridal World in Baldwin. The staff was excellent and listened to what I was looking for, and was was very professional. We ordered our bridesmaid dresses and mother of the bride dresses there as well. Definitely visit their store! -
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Serena Sent on 09/14/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The first time I went wedding dress shopping, it was a disaster. When I went to Bridal World they treated me like a princess. I was so overwhelmed with all the dresses and different styles. Maria helped me with everything. She is amazing and takes all the stress away!! If you are looking for a dress definitely stop by here. It's worth your trip -
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Laura Sent on 12/03/20154.9 out of 5 rating4.9-
Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
this was the first and last place I had to look for my wedding gown. I brought my mom and my maid of honor with me one weekend for support and critique. when I first walked in, I was a little discouraged because I am a bigger girl (16/18) and there was nothing that really appealed to me in my price range on the racks. I tried on 2 dresses and started to get hot and frustrated. I was about to give up when one of the women walked in with my dress. it was actually a sample and it was in my size. when I walked out my mom and moh were in tears as was I. this dress had everything I was looking for and for an AMAZING price. I bought it on the spot. they do alterations and storage there. I actually got my dress very early because I am having a baby and I wanted to get something that fit before getting a belly and gave me a goal to work towards once I give birth. thank you to all the ladies who helped me and who were persistent when I wanted to give up -
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Emily Sent on 04/30/20144.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
I bought my wedding gown here and had a wonderful experience. Ronnie was my consultant and she made me feel comfortable and like she had all the time in the world.
I then had the pleasure of working with Dahlia for alterations. She is very warm and friendly and does incredible work. I love my gown and it is because of these wonderful women. Thank you!!! -
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Kelly Sent on 04/17/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
I got my dress from here and absolutely love it! I realized I really hate the material and poof of most dresses but they have a great variety to look through and am so happy with the sample dress that I found! I looked through them all with Janine and she was awesome! They also have shoes, bridesmaids dresses, veils and some jewelry - so it's a good place to look for a bit of everything.
I also got my dress altered here by Dahlia. She was difficult to work with and a little stubborn. The worst of it was the bustle buttons were initially sewn on very unevenly and it took a while to show her how to put them where I wanted. No major messups but unecessarily frustrating. There are other tailors there, so I would recommend someone else is all. -
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Leslie Sent on 12/24/20124.8 out of 5 rating4.8-
Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found this place based on my friends reccomendation and I was not disappointed. They had an amazing selection, great prices and my salesperson was attentive. Yeah it wasn't Kleinfields but it served its purpose. I absolutely love my dress and it was a great value. Alterations were perfect. I would definitely recommend checking them out. -
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L Sent on 10/24/20124.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
I bought a dress from Bridal world last year and Ronnie was wonderful to deal with. My daughter will be getting maried soon and that is the only place we will go for her gown and her Bridesmaids. I know they will do a wonderful job. -
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Alicia Sent on 09/09/20094.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bought my second dress from here had some problems with the maitron of honor dress and after some lengthy discussion we came to an agreement! NO problems with my dress at this location and it was beautiful! -
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Daphne Sent on 10/18/20124.7 out of 5 rating4.7
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
I went to Bridal World as my first place that I was seriously looking for a dress and worked with Ronnie. She was professional and not at all pushy like other places I had been to. I spotted my dress after trying on a few others and fell in love. After this I found a contender at another store but I was honest with Ronnie and she was patient and let me come in a few times to try it on and bring my dad and brother to get their opinions. I liked that she didn't let the men in the back of the store because there were other brides trying on dresses...I thought that was very respectful. When I did decide on my dress and told Ronnie I had seen it for slightly less at another local store she matched their price which shows shes not out to just make your money. My biggest raves go to Dahlia, the seamstress...I LOVED her! She has a fantastic personality and more importantly she did an amazing job with my dress! I am rather large chested but since my dress was a low v in front and back it was basically impossible to find a bra that wouldn't show. Dahlia built a bra from within the dress and it held me in all day and night at my wedding. Dahlia was a perfectionist with her work and it showed. I highly recommend using Bridal World for their professionalism, fair prices, and beautiful gowns! -
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Charles Sent on 11/22/20254.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Wonderful Experience!
I had a wonderful experience selecting my wedding dress here. The team gave me dedicated time and attention to every detail, making the whole process feel incredibly special and exciting. I truly felt supported and cared for while finding the perfect dress.
I did run into a few issues during the mid-alteration stage, but the alterations team was very responsive to my feedback and quick to make the necessary adjustments. They made sure everything came together beautifully in the end, and the final fit was perfect.
Overall, I’m really happy with my experience and grateful for how memorable they made this part of the wedding journey. -
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Isamar Sent on 08/28/20234.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
My wedding dress was a dream!
Thanks to the Bridal World for helping find my wedding dress. My guests kept talking about it all night! Thank you!
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Christina Sent on 03/16/20144.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sooo glad I found this little gem on Long Island! I couldn't even get an appointment with other places unless I was planning on spending way more than I needed to. I was lucky enough to get an appointment with the owner on the day I called. She worked with me and my budget and I found the perfect dress. As an added bonus, their alterations are capped. PLUS my dress is coming in 3 months early! It may look a little drab inside, but give it a chance. :) -
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Nicole Sent on 11/19/20134.6 out of 5 rating4.6
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
I loved my experience at the Bridal World! Jeanine helped me find the PERFECT wedding dress and was so incredibly helpful. Everyone who worked there was so incredibly helpful and nice to work with - even when I came in unexpectedly (like a crazy bride) a few weeks before my wedding to add on a belt to my dress. Dahlia, the seamstress, is an absolute doll and does AMAZING work. I highly recommend that you go to the bridal world to find the dress of your dreams, you won't be disappointed! -
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User2130003 Sent on 05/12/20154.4 out of 5 rating4.4
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4 out of 5 rating4.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
I got my dress here for my October wedding. I love my dress and the quality of my dress. The only think that I think wasn't the best was their dressing rooms but that's not a big deal because the customer service was wonderful! -
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Dana Sent on 07/06/20134.3 out of 5 rating4.3-
Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 3.5 out of 5 rating3.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a great experience picking out my dress here! The sales girls are very helpful and patient. -
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User2209341 Sent on 07/03/20154 out of 5 rating4.0
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Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
My recent experience at the Bridal World was very positive. Ronnie and her staff were very kind, professional and responsive. From the moment you walk in the shop, the staff is upbeat and excited to have you. They truly make brides feel special. The shop looks amazing with its new-finished look. The dress selection is large and they have the most beautiful gowns for a reasonable cost. I have had a few friends come here for gowns and they LOVED it! I highly recommend this shop for wedding gowns.
The one downfall is the alteration department. The seamstress lacks customer service techniques and once even told me "You got fat" and "You're driving me crazy". My alterations were not anything complicated, it just needed it to be taken in and hemmed. It took us multiple fittings to make a strapless dress fit me because I have "no boobs" as she would say. Having a small chest is not a bad thing however the seamstress made it seem that way. By the end of alterations I was ready to trash my dress. I felt like the seamstress was more annoyed with me than trying to make it perfect. She did work with me multiple times and made accommodations to make sure it fit, but the overall attitude from her was not pleasant.
I highly recommend this shop for dresses but I would skip the alterations. I wish I could go back and make that change.
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Katie Sent on 06/11/20134 out of 5 rating4.0
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Quality of service 4 out of 5 rating4.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 3.5 out of 5 rating3.5
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
I loved my dress. I loved Dahlia the seamstress. She made my dress fit me like a glove. She was a pleasure to work with. During my buying process, everyone at the salon was very helpful and sweet. I ran into trouble during my alteration appointments. Of my 5 appointments, I had to wait for all but one. On one occasion I was rushed out for another client. On another occasion, the woman at the front was quite rude to me and swore that I didn't have an appointment. I found myself in the computer. Most of the staff are very sweet. But waiting over an hour for a fitting because they double
booked appointments is a big problem. They need to work on their scheduling. When i complained about my appointment challenges, they were very apologetic and gave me a nice small token. In the end my dress was gorgeous. -
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Christina Sent on 07/24/20173.6 out of 5 rating3.6-
Quality of service 3 out of 5 rating3.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 3.5 out of 5 rating3.5
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Value 3.5 out of 5 rating3.5
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Flexibility 3.5 out of 5 rating3.5
The owner, Ronnie, is absolutely wonderful! And the selection of wedding dresses & accessories is great too. I would just caution against having a dress altered by Hannah. At my second fitting she hadn't yet done the alterations from the first fitting. When I went to her for another fitting, she didn't show up at all. At the last fitting the alterations were done rather slap dash and had gaps and just looked ill-fitting. I should also warn that the alterations were a bit more than originally quoted (+$50). In the end, ended up not even wearing the dress, but I cannot hold that against the shop because it was more due to my being 5.5 months pregnant than anything they did...except that with the dress not looking quite right or feeling quite right on top of having a barefoot beach wedding with a baby bump, I was way more comfortable opting for a very simple and inexpensive white dress that all my guests ended up raving about. I hope to have my original wedding dress fixed in the future and do some photos with it at a vow renewal or anniversary beach trip next year or later. -
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Karin Sent on 03/12/20152.8 out of 5 rating2.8
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Quality of service 2.5 out of 5 rating2.5
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Average response time 2 out of 5 rating2.0
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Professionalism 3 out of 5 rating3.0
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Value 4 out of 5 rating4.0
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Flexibility 2.5 out of 5 rating2.5
I must have visited about 10 bridal stores and tried on over 50 dresses. Though I had budgeted a significant amount of money for my dress, I decided last minute that I no longer wanted to spend thousands on a dress and bought a sample dress. I came to this place twice. Once with my original budget and then again to try something cheaper. I know what I like but they were convinced on showing me dresses that were "in style" or what they thought I should be wearing.
Looking back my mistake was that I paid for the dress in full. Therefore, the next time I came back they were less than helpful. I had to call multiple times to even request an appointment. My disappointment came when the beginning of November I ordered swatches for my veil since my dress is two-toned and no one had the decency to call me once the swatches came in. I had to call everyday from the end of November until December until somebody figured out that the swatch was in and that it was for me. Weird because it was on my contract. Then I came to check it with my mother and mother in law for them to also look for dresses and NO ONE helped us. We were left to ourselves, my sister had to put the dress on me we were sent to like the back of the building where the lighting was terrible. Mind you I was still looking on purchasing a veil from them that was going to be handmade. After that appointment someone again was supposed to get back to me about my veil 3 months later I have heard nothing therefore I purchased my veil elsewhere and my mother and mother in law also got their dresses somewhere else.
Now its been about 2 weeks and i have been trying to schedule an appointment to get my bustle done and to pick up my dress and I have e-mailed multiples times and still no response. My recommendation if you buy a dress here because they do have beautiful stuff at reasonable prices do NOT pay for it in full because they will not help you in the future! -
Quality of service
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Alexis Sent on 03/03/20152 out of 5 rating2.0
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Quality of service 3 out of 5 rating3.0
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Average response time 2 out of 5 rating2.0
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Professionalism 1 out of 5 rating1.0
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Value 3 out of 5 rating3.0
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Flexibility 1 out of 5 rating1.0
I'm extremely happy with my dress and Dahlia, the shops seamstress. Dahlia did the perfect job on the dress and it fit like a glove. Thank god for that dress and Dahlia! However, my low rating is due to the shop owner, Ronnie. Her professionalism was subpar. She has a tendency to be very rude with a side of attitude. Especially when she botched appointments or just forgot to record an appointment. For the last 3 months I made it a point to just deal with Dahlia on a one to one basis (which worked a lot better for me). I believe Dahlia opened her own shop in Rockville Centre. I highly recommend you go see her. -
Quality of service
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Darnell Sent on 01/13/20231.6 out of 5 rating1.6-
Quality of service 1 out of 5 rating1.0
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Average response time 3 out of 5 rating3.0
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Professionalism 1 out of 5 rating1.0
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Value 2 out of 5 rating2.0
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Flexibility 1 out of 5 rating1.0
Awful 10 Minutes Experience
As a new bride with a wedding only 8 months away, I reached out to Bridal World for an appointment. Jennifer was able to secure a 4:30pm appointment for me. Conversation went well and she explained that I needed to provide my credit card information in the event that I do not show up for my appointment there would be a $50 fee. I understood and furnished the required information since I knew for sure I was excited to find a dress for my upcoming big day. On the day of my appointment I arrived 20 minutes earlier and was greeted by Jennifer who was not as friendly as she was on the phone. She asked how could she help me and if I had an appointment. I said yes and she replied in a condescending voice well you are too early. I apologized and told her that I was traveling from another town which was 30 minutes away and I was afraid to be late which is why I made an effort to arrive early but I didn’t mind to wait in my car until the appointment time. She quickly noticed that I became uneasy and said no it’s ok you can grab a seat on the couch and I’ll be right there with you. Meanwhile, she began to ask me questions pertaining to the style of the dress I was looking for, when and where was the wedding going to take place and finally what was my budget. I told her that my budget was $1,500. She explained that she did not have any dress in my budget and every dresses were at least $1600 and up. I said oh ok, not knowing what she wanted me to do with that response because in my mind I was still expecting for me to try on dresses that were close to my budget at least in hopes of me finding my dream dress. Instead she suggested that it was not a good idea for us to waste our time and continue since she didn’t have any dresses that could accommodate my budget. As she continued her spill on what I could and couldn’t afford, she showed me one dress and asked if I liked that style. Once I replied yes she showed me the price tag which was around $1600. She told me you see all of my dresses are around this price so I don’t know if you really want to keep on looking because I would hate for us to waste our time since your budget is low. Bottom line is Jennifer was very unprofessional. It should’ve been my decision to decide if I did not want to continue with my appointment due to the price tags instead of being persuaded and indirectly told it was a waste of time of me even showing up. I felt really embarrassed and uncomfortable. I immediately thanked her and proceeded to leave. Jennifer apologized with the most insincerity. And after a mere 10 minutes, I regretted even wasting my time booking an appointment with this small “family” boutique in the first place. For a business that’s been in service for 20 years, I expected so much better. The price tag was never the issue but the low tier customer service I received was the real problem. -
Quality of service
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Gianna Sent on 10/30/20211.4 out of 5 rating1.4-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 3 out of 5 rating3.0
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Flexibility 1 out of 5 rating1.0
Think twice before coming to this shop…
I wish I could say I had a great experience here but unfortunately that was not the case. I ordered my dress and specifically asked if they could make sure they ordered one as close to my size as possible so I didn’t have tons of alterations. When my dress arrived it was HUGE on me. Enough that they were able to clip the whole back like it was a sample size. I called and asked them to help me and they said there was absolutely nothing they can do except make alterations. I expressed concerns that the more alterations the more expensive it would be. The owner Tammy said no matter how little or how many alterations it’s a FIXED PRICE of $450. I agreed and felt better. I asked if I could get alterations earlier than 2 months before because of my concerns(my dress is very intricate) and Tammy is so rude she laughed in my face and said that my wedding wasn’t for months and I didn’t need them. Luckily the seamstress was very nice and said she would do it earlier for me.
When time came around for alterations, she charged me $500. When I reminded her about our previous conversation (which I had 3 witnesses to) she denied ever saying that to me and again said there was nothing she could do. She was so rude to me throughout my entire experience. She really ruined the experience of dress shopping. I should have been excited but instead I would dread going to her shop. Every single time I went in, Tammy was on the phone with another bride telling them “sorry there’s nothing I can do” so there must be other girls complaining too. An experience that was ruined for me and I’ll never get back. Think twice before coming here…the owner is so rude and only cares about money. She doesn’t care about her brides. -
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Amanda Sent on 10/31/20141.4 out of 5 rating1.4
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Quality of service 2 out of 5 rating2.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 2.5 out of 5 rating2.5
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Flexibility 0.5 out of 5 rating0.5
Of all the vendors I worked with for my wedding, this place caused me the most headaches from the beginning. When we first walked in on our intial appointment, we were "greeted" as if we were intruding in someone's home. That generally set the tone for all of our interactions with the store owner and subsequent employees. When telling the store owner that I wanted a dress that accentuates my small waist, she flat out told me "well you have a small waist because of your big butt." Not exactly the way you'd want to be treated when shopping for wedding dresses.
I will say that Janine, who helped me find my dress, was incredible. She is the reason why I chose the dress I did and why I decided to buy it from this store. Unfortunately, I did not interact with her much at all afterward. The dress was ordered in a size too small and a length that was not right, even though I specifically requested long length. While their onsite seamstress was very diligent and skilled in correcting the errors, I paid more for alterations than the dress itself.
On top of that, they lost my veil after telling me it had already been delivered to the store. When I implored them to rush me a new one because I'd need it for my hair trial, they offered to give me another bride's veil to use for the trial which I'd then give back to them when it was over. I did not end up doing that because they were able to get another one in time, but the mere fact that they would use that as a business practice is absurd.
If there's one thing I regret from my wedding day, its using this store as a vendor. They are not professional and made me feel as if I was a bother the entire time. I went there initially because of their low prices, but do yourself a favor and spend the extra money at a salon that will take good care of you. That is not this place. -
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Mary Sent on 11/18/2012
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Quality of service 0 out of 5 rating0.0
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Average response time 0 out of 5 rating0.0
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Professionalism 0 out of 5 rating0.0
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Value 0 out of 5 rating0.0
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Flexibility 0 out of 5 rating0.0
When I first went to The Bridal World store, the girls there were very helpful and I love the gown that I picked out for my sons wedding, I found that the alterations were very high, and when I went to pick up my gown, they handed it to me in a clear plastic bag, I looked at the girls working there, Is this how you are giving me my dress? No garment bag or plastic bust to keep the dress in form? Well the answer I received was the garment bag is $15.00 extra and we do not have the form for the bust,??????? I was very upset on how they were up my ass buying the dress,and when paid in full they could care less. So no I do not recommend this store to anyone!!! The woman that sold me the dress totally ignored me......Unbelievable!!!!!!!!!!!!!!!! -
Quality of service
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